Lighthouse PMG

Lighthouse 360


4 / 5
12 reviews

Who Uses This Software?

Designed for small to large businesses in the dental industry, it is a cloud-based solution that helps manage practice operations and patient communication.


Average Ratings

12 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

Vendor has not completed this information.


About Lighthouse 360

Cloud-based dental practice management and patient communication solution that helps automate and simplify day-to-day operations.


Lighthouse 360 Features

  • Appointment Management
  • Appointment Reminders
  • Charting
  • Claims Management
  • Client Management
  • Imaging and X-rays
  • Medical Billing
  • Patient Records Management
  • Treatment Planning

Lighthouse 360 Reviews Recently Reviewed!


Great options not found with other companies!

Aug 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love how easy it is to customize their services to meet the needs of my dental offices, like having LH360 email the office on the day the patient is due, if they are not scheduled, so our office a personally call them. Patients really feel cared for and appreciated! They are impressed that we are not letting them slip through the cracks!

Overall: Happy clients!

I really like all aspects of the software! I have reviewed many software programs that are in the same category and this is by far the best I have seen. I like that it was designed by a dentist. I have been a fan since it was first created. The competitors can't hold a candle to this software. I recommend it to all the dental clients I work with. Their postcards are beautiful, bright and high quality glossy paper. You will not be disappointed, be sure to utilize it to it's fullest potential!

Overall Good Product

Dec 03, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of text messages to patients, our practice has seen a higher rate of confirmations and response with texting, and with LH it makes it very easy

Cons: It can be very laggy, and it will have glitches where it won't send out confirmation messages, but they don't tell you, they just let it ride. That's annoying.

Overall: Price is okay, they raised it this year, but didn't add any additional features to reflect price change.

Amazing software

Aug 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that i do not have to confirm appointments anymore. The software is so simple and user friendly. My staff loves it! I love the communication tool also. I can text my patients right threw the software.

Cons: There is nothing that i would change about this software.

Overall: We use lighthouse 360 to confirm patient's appointments and also stay on top of who is due for recall appointments. It sends out letters to over due patient's. This software is so useful!

Love LH360 and the online reviews it generates for our Dental Practice.

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They are always updating the software and the new options for sending messages for cancellations is just amazing. The reviews keep bringing in new patients.

Overall: Increased revenue from confirmed appointments and less No Shows. Instant reviews sent to the web about our practice.

Keeps patients coming to their appointments, but not as full featured as some

Jul 05, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: Easily set up text and email reminders for your patients, so that they know when their next appointment is coming. Lighthouse integrates with the practice management software to let you know a patient has confirmed their appointment.

Cons: Lighthouse has gone a little bit downhill over the past couple of years. Support isn't what it once was. Sometimes, patients will get reminders for the incorrect appointment time! Once you do get support onboard, they do a good job. It just takes a while sometimes to get in touch. See alternatives before jumping onto Lighthouse.

Awesome Software

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love so many things about this software! It is easy to use and it makes life easier for everyone. My favorite feature is the one that allows us to send out a mass text when we have an opening in our schedule. It's such a quick and easy way to fill openings!

Cons: I wish we could do a little bit more with reviews. Would love to be able to post to places like Yelp. At this point I haven't figured out a way to do that though.

Easy to Use

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly - sending out emails to patients for reminders on using benefits, or wanting to inform them that our hours are changing due to the weather.

Cons: Nothing so far, even the representatives are quick to get things changed for us or add items, direct me where to find something.

Overall: Great price and no contract with the company like others -

Basic, straightforward scheduling

Mar 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: It's very simple and user friendly, and I find it fairly intuitive. It's easy to lay out multiple peoples schedules, and transfer jobs between techs if necessary

Cons: I feel like there are glitches ever so often where I change I make won't save, or notes that another tech adds somehow get deleted/don't save.

Easy to use - tends to glitch

Dec 10, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I really like that this software is easy to navigate. Things are pretty straight forward and self explanatory.

Cons: This software tends to glitch a lot. Sometimes it won't load & other times certain functions will freeze up. Things can also be very laggy.

LightHouse 360 Is a rip Off

Apr 10, 2017
3/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Value for Money

Pros: Nothing

Cons: Nothing

Overall: We signed our Dental office up with lighthouse for about 1 yr. 1 month before we cancelled their service I found out they were charging my doctor's credit card and extra 34.00 a month for newsletters that we never even used or sent out I thought we were paying 299.00 a month they didn't even try to give a refund they clearly new we weren't using the service of news letters it's just a scam terrible how companies want to work these days. I will be telling all the Dentist in spokane now to use their service....

Recommendations to other buyers: Yes, Customer Service should be your priority.....

Free trial

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: After many persistent calls from a Lighthouse 360 rep we gave it a try, I really love many of the features they have that others don't have.

Cons: I really loved the features but the price was too much for our office

horrible

Jul 24, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: not good. they told us it does everything my other provider does plus these services.

Little we know, they don't. if the pt is archived , there is no way to communicate with them with this software.

Cons: the people are very pushy in signing you up, then do things without your permission. Beware of them.