--- title: "Lighthouse 360 Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lighthouse 360 Software - reviews, pricing plans, popular comparisons to other Patient Management products and more." source_url: "https://www.capterra.com/p/141843/Lighthouse-360/" page_type: "product" language: "en" --- # Lighthouse 360 Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Lighthouse 360 ## What is Lighthouse 360? Lighthouse 360 provides automated patient communications that help dental practices save time and keep the schedule full. Designed specifically for dentistry, the award-winning software automates your most repetitive daily tasks including appointment confirmations, recall reminders, patient reviews and more. Lighthouse 360 is the winner of three consecutive Townie Choice Awards and is a Dental product Shopper "Best Product." Request a free demo at lh360.com ## What is Lighthouse 360 used for? [Dental](https://www.capterra.com/dental-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Top alternative Featured Overall rating Based on 40 user reviews Reviews sentiment Positive 75% Neutral 15% Negative 10% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lighthouse 360?[Manage this product listing](https://www.g2.com/products/lighthouse-360/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lighthouse 360 4.0 (40) VS. [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (40) Ease Of Use 4.4 (219) Value For Money 3.7 (35) Value For Money 4.3 (205) Customer Service 3.8 (33) Customer Service 4.5 (213) ## Lighthouse 360 alternatives [4.4 (695)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (83)](https://www.capterra.com/p/160904/RevenueWell/reviews/) Starting price $189.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.6 (53)](https://www.capterra.com/p/185878/Dental-Intelligence/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/141843/Lighthouse-360/alternatives/) ## FAQs about Lighthouse 360 Overview ### Which roles and teams benefit most from Lighthouse 360? Lighthouse 360 is most used by dental office managers, practice administrators, and clinic operations leaders who need to automate appointment reminders, confirmations, and patient communication. Dentists, hygiene coordinators, and marketing or business managers benefit from improved scheduling, recall follow-up, and patient retention workflows that keep practices organized and productive. Answer based on 39 reviews Overview ### What company size and industries is Lighthouse 360 built for? Lighthouse 360 is designed for small to large dental businesses, with reviewer use concentrated in small businesses at 97% and in Hospital & Health Care and Medical Practice at 34% each. It also appears in Health, Wellness and Fitness at 23%, most commonly for dental use at 83%. Answer based on 40 reviews Features and Usability ### What are the key features of Lighthouse 360? Lighthouse 360 offers appointment scheduling and automated scheduling, plus booking management and calendar management for dental practices. It also includes client management and patient records management, confirmations and reminders, SMS messaging and live chat, electronic payments, an activity dashboard, communication management, patient engagement, and third-party integrations. Integrations ### Which third-party tools and platforms does Lighthouse 360 integrate with? Lighthouse 360 integrates with Dentrix and connects to ABELDent, Denticon, and Dentisoft Office. These integrations cover dental practice management systems, including appointment confirmation and recall tracking in Dentrix, while the catalog adds support for other office platforms used in dental workflows. Answer based on 7 reviews Getting Started and Support ### What training and onboarding options does Lighthouse 360 offer? Lighthouse 360 provides live online training for teams getting started. This format supports guided instruction through virtual sessions, allowing users to review setup steps, ask questions, and learn product functions in real time. Answer based on 1 reviews Getting Started and Support ### What customer support options does Lighthouse 360 offer? Lighthouse 360 provides email/help desk and phone support. Users describe the service experience in mixed terms: some report helpful customer service, while others mention long hold times and difficulty reaching someone live by phone when problems arise. Answer based on 6 reviews ## Features AI summary Based on 1,648 Patient Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing dental software: - **Patient Records Management** (**55%** of reviewers rated this feature as critical) - **Treatment Planning** (**53%**) - **Appointment Management** (**58%**) Lighthouse 360 includes **Patient Records Management** and **Appointment Management**, so dental practices can keep patient information organized and manage scheduling in one system. However, it does not include **Treatment Planning**. Instead, it offers **Confirmations/Reminders** (**57%**), another feature reviewers rate highly. These tools help reduce missed visits, keep daily schedules on track, and provide teams with a more consistent way to manage patient communication and office operations. Patient Records Management 4.3 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Management 4.7 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 4.5 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Calendar Management 4.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Client Management 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Communication Management 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Lighthouse 360 19 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - Electronic Payments: Electronically collect payments for goods or services - Live Chat: Ability to chat online in real time - Messaging: Communicate using messages within the system - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 3.9 (40) 3.9 Based on 40 reviews ## Pricing Value for money 3.7 (35) ### Starting price Free trial not available Value for money 3.7 (35) 3.7 Based on 35 reviews ## Integrations [ Denticon](https://www.capterra.com/p/35009/Denticon/)[ ABELDent](https://www.capterra.com/p/60250/ABELDent/)[ Dentisoft Office](https://www.capterra.com/p/60051/Dentisoft-Office/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.8 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.8 (33) 3.8 Based on 33 reviews ## User reviews Overall rating 4.0 Based on 40 reviews Filter by rating 5(18) 4(12) 3(6) 2(2) 1(2) Mentioned topic Sorted by most recent CC charlene C. Safety and Compliance Officer Hospital & Health Care ### "HARD to CANCEL!" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 6/10 July 16, 2026 Pros great for the basic services we used it for. I know that it is a great ideal when we 1st used the service. Cons VERY HARD TO CANCEL SERVICE. Going on 5 mths to get the service cancelled when I called in Nov to cancel for January. I WANT to CANCEL, WHY keep asking me to confirm when I said I do not want to renew the service. I still get charged when I emailed them to cancel and called. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) administrator worked with product and highly recommended Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG Diana G. OM Health, Wellness and Fitness ### "Great Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 Pros Very easy to use and very helpful as well! Cons Reviews took longer to show up than we would have liked Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Lighthouse 360 Had better customer service- Weave is impossible to get in touch with. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nicole S. Office Manager Medical Practice ### "Lighthouse 360" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 November 11, 2024 Our office was happy when we were using Lighthouse 360 for the time being. It was not a bad service, but since we had some difficulty with the customer service, we did decide to change platforms. Pros We liked how easy Lighthouse 360 was to use. Cons The customer service was the hard part for our office. Unfortunately whenever we had an issue, we were not able to get anyone live on the phone to help up figure out a solution. Alternatives considered [Weave](https://www.capterra.com/p/141842/Weave/) Reasons for choosing Lighthouse 360 Yes, we did choose this platform over others that we viewed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Hannah S. Social Media Specialist Marketing and Advertising ### "Lighthouse 360 Was Disappointing and Dangerous for Our Practice" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 April 10, 2024 Overall I didn't like Lighthouse 360, we needed something HIPPA compliant for sending texts but I wish we had started with a different software as this one caused constant frustration and reaching out to customer support, which was difficult to get ahold of. Pros I did appreciate the ability to text message patients quickly and securely. This was very useful. Also, being able to check the schedule remotely from home was helpful. Cons The software was constantly crashing and wouldn't let me access the pages. I would have to clear my cache every time I used it. Multiple times the account would go out of sync, which would send out appointment reminders to patients who had canceled or rescheduled, leaving them upset and confused. Email campaigns are very limited in UX/UI and need improving. Switched from [Solutionreach](https://www.capterra.com/p/160916/Solutionreach/) Lighthouse 360 was at the time more cost effective for the practice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Julie W. Massage therapist Health, Wellness and Fitness ### "Ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 30, 2023 Pros Like that we are able to text message patients to remind them to schedule appointments for outstanding treatment that is required Cons Occasionally, the system goes down, and of course that makes contacting patients difficult Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Allison C. Office Manager Hospital & Health Care ### "Lighthouse 360" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 23, 2023 Nothing negative to note, seamless integration, helpful customer service and a valuable product Pros The product is easy to use and set up, it saves time, keeps patients on track with their appointments, reduces no-shows and allows us to communicate through text. Cons There is a competitor that is able to copy health form information that is filled out online right into Dentrix as well as all the other features Lighthouse offers. I feel like this is an attractive feature that may lead people to switch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TS Tonya S. office manager Hospital & Health Care ### "Lighthouse works great for patient reminders and reviews" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 8, 2022 Pros I like how it automatically sent review request ad how easy it was to create and send campaigns. Cons You can't access a lot of patient information through the software and I wished they offered phone integration. Reasons for choosing Lighthouse 360 Because it's one of the best as far as patient communication. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Shanell B. Office Manager Hospital & Health Care ### "I want to love it, but I don't" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 15, 2022 Overall it does a good job with patient appointment tracking, recare/recall and confirmation which has made our lives a bit easy. Customer service is amazing unlike what we experienced with our last software. Pros It is a great software for confirmations, and recall. It definitely has helped to improve our patient scheduling. Cons The software does not write back into Dentrix the way that we were told it would. The paperless forms do not auto-populate the information into the family file nor does the form generate into the patient's doc center. They are not able to "mask" the number used to confirm as the office number if it is a voIP line, which was also disappointing. Switched from [Weave](https://www.capterra.com/p/141842/Weave/) Weave's customer service was terrible, the functionality of the software was not a good fit for our office. Reasons for choosing Lighthouse 360 The promise of features/ dentrix bundle pricing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Teresa C. Practice Manager Medical Practice ### "Lighthouse 360 Rocks!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2022 Integrates very well with our software "Dentrix" Pros We love the ease of communication with patients!! Cons Getting set up and starting the software Reasons for choosing Lighthouse 360 Affordability, quality of the product and the customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MN Melissa N. Director of marketing Medical Practice ### "Lighthouse 360 is award winning for a reason " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 9, 2021 Lighthouse 360 definitely helped us keep our schedule full and increase our overall revenue as a practice. It saved us time on non revenue generating task so we could focus on ones that actually bring the office money Pros I liked that this software gave me the ability to grow my online reviews and ratings for my practice Cons Intra office messaging wasn’t really something we used or needed and I felt this feature distracted my employees more than it benefited them Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/141843/Lighthouse-360/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [CareStack vs Lighthouse 360](https://www.capterra.com/compare/141843-176206/Lighthouse-360-vs-CareStack)