Real Asset Management

Maintenance5000

4 / 5 5 reviews

Who Uses This Software?

Commercial sectors NHS Estates and EBME Medical Device Departments Local Government Central Government Education Housing Associations


Average Ratings

5 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Real Asset Management
  • www.realassetmgt.co.uk/
  • Founded 1981
  • United Kingdom

About Maintenance5000

Real Asset Management, an MRI Software Company is a leading provider of computerised maintenance management software (CMMS). Maintenance5000 streamlines maintenance processes by actively managing both planned and reactive maintenance. Available as either a cloud or on-premise solution, Maintenance5000 is fully configurable and can be tailored to suit organisational requirements. An effective CMMS can lower repair costs, reduce downtime and increase productivity.


Maintenance5000 Features

  • Asset Tracking
  • Calibration Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Dispatch Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Planning Calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Maintenance5000 Reviews Recently Reviewed!

Very good software, easy to use and good functionality

Sep 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Good functionality to maintain plant and equipment in our manufacturing facility
Easy to set up job and then assign to equipment
Simple feedback for completed work orders

Cons: Bar coding for inventory items not possible, not possible to book out items on the software
Would be nice to utilize QR codes and equipment history. QR code on machine so that by scanning the codes you can quickly look at the equipment history.

Overall: Compiled an equipment structure and maintenance schedule for equipment very easily.

First class system together with an outstanding back up service

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I found the software very straightforward to use. You also have the added benefit of easily being able to make changes. There was some initial setting up of the system / software, however, this was carried out by RAM's in-house team who provide a first class service to overcome any issues we may have had. We have been using the software for some time now and have never experience any problems. We were recently transferred across to the UK server at RAM, which went remarkable smooth and without a hitch.
I would highly recommend this software to anyone looking for a simple and accurate system to store and record company assets.

Cons: We did initially find the setting up of the assets onto the system to be somewhat long-winded. However, as per my Pros for the system, we found the services provided by RAM's in-house team to overcome any issues we had.
Some people may find to begin with that navigating your way around the system to be somewhat confusing, however, it only took me about a day of using the software to overcome these problems, and I'm not brilliant at everything to do with IT.
These are only minor cons with the software and are far outweighed by the Pros this system delivers.

Overall: An easy and accurate way to store and record our company assets

Continuous Improvement

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to navigate through

Cons: Cannot delete inventory and PM's

Overall: This system has allowed us to increase our accountability with inventory and PM's. It is very easy to input inventory, standard jobs, and PM's, but, it is not easy to delete any of them. It is excellent for adding materials, tracking time, and people that are on a work order.

Vendor Response

by Real Asset Management on December 08, 2016

Hi Michael - Maintenance5000 was designed so that all inactive records can be hidden from view but not deleted. This preserves the full audit history. Best, The Real Asset Management Team

PAR Fleet Shops move into 21st Century using Maintenance 5000

Aug 03, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The high degree of options and configurability lets us create the exact look and functionality we want. The Customer Support has been exceptional.

Cons: Specialized programming for connecting to other systems seems to take awhile.

Recommendations to other buyers: Some products are very robust and will do more than you want or need. Some products are all or nothing. The ability to turn off what we do not need was critical.

Great asset management product; mobile platform is lacking

Oct 03, 2014
4/5
Overall
3.5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: They have great customer service. It's easy to access assistance when you need it.

Cons: The mobile platform isn't as easy to use as was advertised. We're having a very hard time fitting it into our processes, although that could be from a lack of process management on our part.

Recommendations to other buyers: We've found it to be the best software for the price that you can get. It's very easily customized to any industry.