--- title: "ChartLogic EHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ChartLogic EHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/141875/ChartLogic/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # ChartLogic EHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ChartLogic EHR ## What is ChartLogic EHR? ChartLogic, Inc. offers a full ambulatory EHR suite, including electronic medical record, practice management, revenue cycle management, e-prescribing, patient portal and more. Although ChartLogic includes hundreds of distinct features, it's the overall charting experience that sets it apart: truly easy, incredibly flexible and super fast. You can produce a complete note in <90 seconds. Literally. In addition to primary care, we cater to surgical and other complex areas of medicine. ## What is ChartLogic EHR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/) Top alternative Featured Overall rating Based on 76 user reviews Reviews sentiment Positive 75% Neutral 11% Negative 14% Starting price $149 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Plastic Surgery / 2026 Do you work for ChartLogic EHR?[Manage this product listing](https://www.g2.com/products/chartlogic-ehr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ChartLogic EHR 3.9 (76) VS. [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price $149 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (76) Ease Of Use 4.6 (722) Value For Money 3.7 (49) Value For Money 4.3 (591) Customer Service 3.9 (70) Customer Service 4.3 (658) ## ChartLogic EHR alternatives [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.0 (1,392)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars Highest Rated [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/141875/ChartLogic/alternatives/) ## FAQs about ChartLogic EHR Overview ### Which roles and teams benefit most from ChartLogic EHR? ChartLogic EHR is most used by office and practice managers, administrators, physicians, medical assistants, and billing staff in medical practices. Clinical teams document visits, manage patient records, and support care delivery, while administrative teams schedule appointments, oversee operations, and handle billing workflows. Practice owners use it to coordinate clinical and business activities. Answer based on 60 reviews Overview ### What company size and industries is ChartLogic EHR built for? ChartLogic EHR is built primarily for small medical practices, which account for 90% of reviewers, and healthcare providers, physicians, clinicians, office managers, and billing specialists. Reviewer industries are led by Medical Practice at 54%, followed by Hospital & Health Care at 21% and Health, Wellness and Fitness at 8%. Answer based on 76 reviews Features and Usability ### What are the key features of ChartLogic EHR? ChartLogic EHR includes core clinical documentation features such as charting, customizable templates, Smart Text, SOAP notes, and voice recognition for dictation. It also provides patient records management and document scanning, plus practice operations tools for appointment scheduling, billing and claims management, and patient portal access. Answer based on 36 reviews Limitations ### Does ChartLogic EHR have frequent bugs or performance issues? ChartLogic EHR experiences recurring glitches and performance slowdowns that can interrupt clinical work. Practices describe freezing, slow page loads, upload or file problems, and bugs after updates, particularly during busy periods. Some users find fixes arrive promptly, but others report unresolved technical problems that affect documentation, scheduling, and claims workflows. Answer based on 32 reviews Integrations ### Which third-party tools and platforms does ChartLogic EHR integrate with? ChartLogic EHR integrates with CareCloud. This integration supports connection to a third-party healthcare platform for practices that need interoperability with related clinical and administrative systems. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does ChartLogic EHR offer? ChartLogic EHR provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, and documentation and videos offer self-paced reference and review. Answer based on 6 reviews Getting Started and Support ### What customer support options does ChartLogic EHR offer, and how do users rate the experience? ChartLogic EHR offers email/help desk, a knowledge base, phone support, and chat. Many users describe support staff as helpful, professional, and able to resolve issues quickly, especially through live chat. However, some report delayed callbacks, unresolved technical tickets, difficulty reaching the right team, and inconsistent service quality. Answer based on 36 reviews Features and Usability ### Is ChartLogic EHR easy to use and navigate? ChartLogic EHR provides a workable, customizable interface that many small and midsize practices learn quickly. Providers value logical charting screens, configurable pages, templates, and voice-driven documentation. However, some staff find navigation dated or inconsistent, and scheduler changes, e-prescribing steps, and mobile limitations can make daily workflows less intuitive. Answer based on 20 reviews Features and Usability ### How well does ChartLogic EHR manage patient charts? ChartLogic EHR organizes patient charts effectively with customizable notes, document attachments, scanning, and structured clinical sections. Small and specialty practices value fast chart creation through templates, macros, and dictation, plus access to shared records. Closed-note editing limits can require addenda, and third-party integration needs may complicate broader record workflows. Answer based on 18 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) ChartLogic EHR supports all three of the features reviewers value most: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain accurate and accessible records, and document care efficiently, allowing teams to support compliance, improve clinical workflows, and deliver more consistent patient care. HIPAA Compliant 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 3.8 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 3.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 3.4 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Scheduling 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Claims Management 3.4 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies ChartLogic EHR 77 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. - EMR/EHR: Create and securely store digital patient records - EPCS Compliant: Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration) - For Cardiologists: Intended to be used by cardiologists - For Family Medicine: For family practices - For Mental/Behavioral Health: For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. - For Neurologists: Designed for Neurologists - For Ophthalmologists: For medical practices that specialize in the diagnosis and treatment of eye disorders - For Orthopedics: Specialized software for Orthopedic practices - For Pain Management: Designed for pain management practices & departments - For Podiatrists: Intended to be used by podiatrists - For Primary Care: Designed for primary care doctors/facilities. - For Psychiatrists: Must serve psychiatrists/psychiatric practices - For Substance Abuse Therapy: For mental health professionals that specialize in substance abuse therapy/programs - For Urologists: Intended to be used by urologists. - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice History: Store and view prior invoices for each account/client - Lab Integration: Receive lab results electronically - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Notes Management: Allow users to create, edit, and sort multiple notes - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Online Intake Forms: Online forms for managing client intake - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Intake: Patients can register for appointments in advance online - Patient Management: Managing and tracking patient health, progress, communication, and treatment plans - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Prescription Cancellation: Enables medical providers and/or patients to electronically cancel prescriptions - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Task Scheduling: Track and manage the scheduling of tasks - Templates: Sample files or documents that could be customized as needed or used as is - Therapy Notes: Tools to help therapists document, record, and recall patient encounters - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 3.8 (75) 3.8 Based on 75 reviews ## Pricing Value for money 3.7 (49) Basic $149.00 Other,Per Month Value for money 3.7 (49) 3.7 Based on 49 reviews ## Integrations [ CareCloud](https://www.capterra.com/p/113010/CareCloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (70) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (70) 3.9 Based on 70 reviews ## User reviews Overall rating 3.9 Based on 76 reviews Filter by rating Counts reflect reviews available in this feed. 5(28) 4(29) 3(8) 2(3) 1(8) Mentioned topic Recent reviews first, then most helpful PA Practice Administrator Practice Administrator Used the software for: 3-5 years ### "Get the best for YOUR specialty." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2025 We were an early adapter to electronic records, 20 years ago. After a long search and many demos, ChartLogic won us over with not only their product, but their customer service, ease of use, and continual improvements. Pros Having an EMR which was tailored to our specialty was the key to our choosing ChartLogic. With them providing an easy to use product designed for pediatrics, it was the obvious choice. Cons The cost of course. But they are all expensive, so we chose one which will give us the most bang for our buck for our specialty. OW Owner Owner Used the software for: I used a free trial ### "ChartLogic EHR Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 1, 2025 Overall my experience was excellent. It makes taking notes a lot easier Pros I love the speed of Chartlogic when taking notes Cons The thing I didn't like was the price. A little pricey JM Jonathan M. mental health specialisst Used the software for: Less than 1 year ### "Chart Logic review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2025 My overall experience has been outstanding. There were no issues that I ran into or needed to address. Pros I really admired the set up and simplicity of the program. Everything was great and of easy usage for what I needed. Cons Nothing was too difficult to understand and nothing seemed to difficult to use as you seek to go from one area to the next. PH PHYSICIAN PHYSICIAN Used the software for: 3-5 years ### "I would avoid this EMR. " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 October 16, 2023 Not favorable. It seems they were more interested in renewing or locking providers into long-term contracts than fixing the issues routinely encountered with the system. The customer service on trying to correct the dictation was actually good, but it never fixed the problem. I suspect it is an inherent issue with the EHR software. I use other EHR systems at various locations and don't have these problems. Pros I did like that the clinical note is basically similar to Microsoft Word, so familiar to most users. The EHR is simple in it's concept. Cons The dictation (Dragon) feature never really worked. I purchased several new microphones, upgraded software, upgraded computer, spoke with customer support on multiple occasions, etc. Dictation errors were routinely found and manually corrected when discovered. HE HR Executive HR Executive Used the software for: 1-3 years ### "Efficient and Flexible EHR Experience with ChartLogic" 4.0 January 28, 2025 Pros Having used ChartLogic in the past, I found its EHR suite to be incredibly efficient, especially the charting process, which consistently took under 90 seconds. The system is user-friendly and flexible, making it adaptable to various medical specialties, including primary care and more complex areas like surgery. While the broad range of features is impressive. Overall, it significantly streamlined our workflow and improved practice management. Cons There were times when mastering the more advanced functionalities required some extra effort. OM Office Manager Office Manager Used the software for: 3-5 years ### "Smooth Clinical Process" 4.0 December 5, 2018 Clear support. Pros Easy setup. Simple process. Easy to edit notes. Similar to a word document. Electronic medications. Cons Connectivity issues at times, but that happens with any platform connected over wifi. MD MD MD Used the software for: 3-5 years ### "DO NOT USE RCM" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 February 8, 2021 Handed my entire billing service to someone with NO prior billing experience. did not submit claims to 2 of my biggest insurance payors because there was a "problem" with their clearinghouse. did not chase down denied claims. did not submit claims in a timely manner. excessive failure Pros The EMR is decent. integrates with labs and radiology. the RCM service is complete trash Cons The deployment was horrible with an abundance of inaccurate entries which interfered with billing. Billing team in general is incompetent. Did not deliver what was sold. They DO NOT chase down denied claims at all. lost my practice $53,000 in 18 months due to timely filing denials and not paying attention to claim denials. Admitted their fault in most of the problems, promised to reimburse me for the lost revenue, then completely stopped responding to emails and phone calls. Dont waste your money here. TH Therapist Therapist ### "Used to use, but not too friendly" 3.0 January 29, 2018 Pros It was ok in the robustness of it, there was a lot of ideas going on at once, and you get eventually what you need to get done Cons Way over complicated. Too much is going on on the screens at once, and your eyes have trouble adjusting. RS Recruitment Specialist Recruitment Specialist Used the software for: Less than 1 year ### "This EMR system is extremely user friendly! " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 27, 2018 Pros EMR are easy to navigate through. I love the easy template setup which you can set up to your preference which makes it extremely easy to navigate. Cons At some points while navigating it takes a little extra time for loading but other than that I have only had a few user mistakes which were taken care of promptly by their great support team. Danelle T. Practice Administrator ### "trailed product while investigating new Medical Record systems." 4.0 September 19, 2017 Pros Like the ease of use. The system seems to follow a logical order and loaded quickly. Not too many clicks to navigate. Cons Seems like we will need a lot of customization. It will be difficult to determine how the reporting will coincide once edits are made. [View all Reviews](https://www.capterra.com/p/141875/ChartLogic/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs ChartLogic EHR](https://www.capterra.com/compare/136876-141875/Pediatric-Therapy-EMR-vs-ChartLogic)