---
title: "iVvy Venue Management Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about iVvy Venue Management Software - reviews, pricing plans, popular comparisons to other Event Management products and more."
source_url: "https://www.capterra.com/p/141909/IVvy/"
page_type: "product"
language: "en"
---

# 

 iVvy Venue Management Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

iVvy Venue Management

## What is iVvy Venue Management?

iVvy is AI-enabled event management software that feels like an extra team member. Built for venues, hotels, and event spaces, it keeps your plans in order and your team productive — no matter how many spaces or properties you manage. By automating quotes, invoices, BEOs, and reports, and using iVvy AI – Instant Proposal, iVvy gives you the speed to respond faster and the visibility to make smarter decisions. A live availability calendar and centralised data keep everyone aligned, reducing errors and eliminating double bookings. With 55+ integrations, real-time reporting, and 24/7 human support, iVvy delivers the productivity and confidence teams need to operate efficiently and create exceptional event experiences with fewer resources.

## What is iVvy Venue Management used for?

[Venue Management](https://www.capterra.com/venue-management-software/)[Event Management](https://www.capterra.com/event-management-software/)[Meeting Room Booking System](https://www.capterra.com/meeting-room-booking-system-software/)

Overall rating

Based on 70 user reviews

Reviews sentiment

Positive

93%

Neutral

7%

Negative

0%

Starting price

$250

Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Rating Breakdown

4.6

+−

Features4.4

Value for Money4.5

Ease of Use4.6

Customer Service4.7

Rating Breakdown

4.6

Features4.4

Value for Money4.5

Ease of Use4.6

Customer Service4.7

## iVvy Venue Management Reviewers Verdict

Updated August 2026

AI summary

-   iVvy Venue Management is a strong fit for small to midsize hospitality and event teams seeking to centralize bookings and event operations.
-   Users appreciate its intuitive interface, responsive support, and easy onboarding for new staff.
-   It delivers value by reducing manual admin, simplifying bookings, and keeping daily event management organized.
-   Buyers should weigh a few practical considerations: some users mention limitations in document formatting, restricted design flexibility, and minor learning curves for advanced features.
-   It suits venues needing efficient event and booking management, though those requiring highly customizable documents or advanced access controls may encounter constraints.

## iVvy Venue Management alternatives

Highest Rated

[4.9 (788)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (575)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (81)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/141909/IVvy/alternatives/)

## FAQs about iVvy Venue Management

Overview

### What problems does iVvy Venue Management solve?

iVvy Venue Management solves fragmented event workflows, slow proposal and contract turnaround, missed follow-ups, and double-handling across bookings, invoicing, payments, and reporting. Venue sales teams, event coordinators, hospitality staff, and multi-venue operators use it to centralize enquiries, standardize event orders, speed onboarding, and reduce manual admin with customizable, easy-to-learn tools.

Answer based on 63 reviews

Overview

### Which roles and teams benefit most from iVvy Venue Management?

iVvy Venue Management is most used by event managers, conference and events teams, and venue sales and marketing leaders. These roles rely on it to manage bookings, coordinate event logistics, track leads and proposals, and streamline client communication. Administrative staff and directors also use it for reporting, scheduling, and operational visibility.

Answer based on 68 reviews

Overview

### What company size and industries is iVvy Venue Management built for?

iVvy Venue Management is built primarily for small hospitality venues, with 74% of reviewers from small businesses and 76% from Hospitality. It also serves midsize businesses at 15% and enterprises at 11%, with additional use in Event Services at 8% and Food & Beverages at 3%.

Answer based on 70 reviews

Features and Usability

### What are the key features of iVvy Venue Management?

iVvy Venue Management includes core venue management and event management tools for enquiries, quotes, bookings, room availability, and function diaries. Key differentiators include proposal generation, contracts with electronic signature, invoicing and online payments, CRM and contact management, customizable reporting, and multi-venue support for hospitality and conference operations.

Answer based on 39 reviews

Integrations

### Which third-party tools and platforms does iVvy Venue Management integrate with?

iVvy Venue Management integrates with Xero, MYOB Business, QuickBooks, QuickBooks Online Advanced, PayPal, Mailchimp, Google Calendar, and Google Analytics 360. It also connects with SevenRooms, SMS|Host, Bepoz, FreedomPay, MeetingPackage, Mews, RoomRaccoon, ResDiary, and SABRE.

Answer based on 8 reviews

Getting Started and Support

### How easy is it to onboard and train a team on iVvy Venue Management?

iVvy Venue Management is generally easy to onboard for new employees and everyday users, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say step-by-step videos and one-on-one help speed adoption, while admins or teams tailoring workflows and venue setup may need more time and guided training.

Answer based on 12 reviews

Getting Started and Support

### What customer support options does iVvy Venue Management offer, and how do users rate the experience?

iVvy Venue Management offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users often describe support as quick, helpful, and knowledgeable, with strong onboarding and training. Some report difficulty reaching support during certain work hours and occasional delays in callbacks.

Answer based on 41 reviews

Security

### How does iVvy Venue Management handle data security and access control?

iVvy Venue Management uses cloud-based access across devices and integrates directly with systems such as Opera, Xero, MYOB, SevenRooms, and Paylink, helping venues streamline data handling. Reviewers describe access as easy and efficient, though some note the platform can feel restrictive and offers limited flexibility in certain setup and integration scenarios.

Answer based on 18 reviews

Venue management

### How well does iVvy Venue Management handle venue management?

iVvy Venue Management handles venue operations well for event-driven businesses, especially teams managing bookings, quotes, invoices, and multiple locations. Hospitality venues, conference teams, and arts spaces often find it easy to learn and customize, though setup can take time and some booking workflows, search behavior, and room changes feel less intuitive.

Answer based on 19 reviews

## Features

AI summary

Based on 7,313 Event Management reviews

Capterra data shows that buyers of Event Management software rank the following features as their top priorities:

-   **Registration Management** (**53%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**52%**)
-   **Attendee Management** (**48%**)

iVvy Venue Management supports all three of the features reviewers value most: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, coordinate event timelines, and keep attendee details organized, allowing teams to run events more efficiently and deliver a better participant experience.

Event Scheduling

4.6 (19)

68.42% of 19 reviewers that rated this feature as important or highly important

Plan an event's time and location

Attendee Management

5.0 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Mobile Access

3.3 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customizable Forms

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Calendar Management

4.6 (19)

89.47% of 19 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Contact Management

4.1 (17)

94.12% of 17 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

iVvy Venue Management 92 features

### All Features
- Access Control: Regulate who can view information within the system
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Badge Management: Create, manage, and print wearable badges
- Banquet Management: Coordinate food and beverage delivery for events.
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Management: Store and organize information about customers and previous interactions
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- Facility Management: Manage the maintenance of building facilities
- Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk
- Food & Beverage Management: For businesses handling food & beverage operations
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Historical Reporting: Information, data and reports that are being tracked over time
- Interactive Reports: Edit and personalize data view as needed
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate
- Lead Capture: Automatically identify and save contact information of potential customers
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Multi-Facility: Designed to facilitate operations for more than one facility.
- Multi-Location: Manage and support multiple locations
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Ordering: Tracks and processes online orders
- Online Payments: Accept and process online payment transactions
- Online Registration: Real-time registration over the web
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Payment Processing: Accept, record, and reconcile financial transactions
- Proposal Generation: Create proposals based on costs of labor and materials
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Room Block Management: Book and manage rooms at an event
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance.
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Social Promotion: Market event via social media tools
- Space Management: Manage occupancy and space utilization in facilities and buildings
- Sponsorship Management: Raise funds via sponsors and grants
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticketing: Customize, sell, and distribute tickets
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events
- Website Management: Built-in website builder or integration with third-party site
- Weddings/Parties: Software that specializes in weddings, public and private parties

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (69)

4.4

Based on 69 reviews

## Pricing

Value for money

4.5 (60)

Basic

$250.00

Per Month

Value for money

4.5 (60)

4.5

Based on 60 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[

Stayntouch PMS](https://www.capterra.com/p/157696/StayNTouch-Rover-PMS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (64)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (64)

4.7

Based on 64 reviews

## User reviews

Overall rating

4.6

Based on 70 reviews

Filter by rating

5(48)

4(17)

3(5)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JT

Jason T.

Director

Hospitality

### "iVvy venue management software review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 6, 2026

Pros

After more than a decade of using iVvy, what stands out most is not just how reliable the platform has been, but how much it has evolved alongside the events industry and my own business. I first started using iVvy when it launched in Australia, and 15 years later it remains central to how I manage events. As an independent business owner, I can choose any event registration software I like, yet iVvy continues to be the platform I use and trust. My events vary in size and complexity, from small boardroom-style gatherings to multi-stream conferences with hundreds of delegates. iVvy gives me the flexibility to build each event in a way that suits the client, the program and the delegate journey, without overcomplicating the process. I value the control it gives me. Registrations, delegate details, online payments, reporting, updates and communications are all managed in one place, which means I can make informed decisions quickly and keep events moving smoothly. That visibility is essential when you are managing every detail yourself. The ability to work from anywhere is also a major advantage. Whether I’m in the office, onsite at an event, travelling, or checking details between meetings, I can access the information I need when I need it. That flexibility is not a nice-to-have, it is critical. iVvy also makes the experience easier for delegates. From registration through to updating their details or preferences, the process is straightforward and professional, which reflects well on both my business and my clients. Just as importantly, the support team has always been knowledgeable, responsive and practical. Knowing there are real people behind the platform who understand events gives me enormous confidence. Over the years, iVvy has helped me reduce manual administration, improve accuracy and create a more streamlined way of working. It allows me to spend less time chasing processes and more time focusing on clients, delegates and business growth. For me, iVvy is more than software. It is a long-term business partner that has continued to innovate, adapt and deliver real value to event professionals.

Cons

No cons, i'm really happy using the software having worked with iVvy for 15 years, i've found that they have really supported my business goals

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JD

Jessica D.

Sales, Marketing and Events Manager

Food & Beverages

### "Overall, a good venue management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 22, 2025

Good, quick support is offered. It is great if you are away and a new team member needs support....

Pros

I have used IVvy for many years now (from companies that just had the one venue, 7 venues, and a hospitality group that had multiple venues around the world). I was lucky enough to roll out IVvy for TFE Hotels in Germany many years ago and have always found the system very easy for staff to pick up quickly. This is key for the hospitality and events industry that can be transient at times (or when we need extra staff to support over peak periods, whether it be Weddings or Christmas Party season, for example). I use IVvy every day to manage events from tracking initial enquiries, creating proposals, contracts, invoices, event orders and reporting. The support team is always quick at responding and resolving any issues (or user errors). They have also supported me when I came into a new business and needed to overhaul our templates (and I didn't have much time to do it myself). The current business I work for wasn't getting the most out of IVvy so they helped me integrate stripe so that we had the "pay now" button on the invoices. This meant this was feeding directly through stripe (and our team no longer manually processing and entering these invoices). Saving time and wages- happy days! If you are sitting on the fence about jumping on the IVvy train- DO IT, you won't regret it!

Cons

Honestly, the only error we have run into was that I was unable to create invoices one day, but it was fixed within 10minutes with support.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 15, 2026

Thank you for the kind words, Jessica. We will pass this great feedback onto the team.

AN

Anonymous User

Conference and Events Coordinator

Hospitality

### "I would recommend this to anyone looking for venue management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 15, 2025

The overall experience with iVvy Venue Management has been very positive, as it provides a reliable, user-friendly platform that streamlines daily operations, improves efficiency, and is backed by responsive customer support.

Pros

iVvy is intuitive and very easy to use, with a clean interface that makes navigating and managing bookings simple and efficient for both new and experienced users.

Cons

iVvy has experienced some occasional glitches in the past, but these were always addressed promptly, with the support team typically resolving the issue within an hour of it being reported, ensuring minimal disruption to operations.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 24, 2025

Thank you for your review.

AP

Abbie P.

Venue Operations Manager

Entertainment

### "Customisable software for arts venues"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2025

Great experience overall. Support was always quick and helpful. The system has lots of options to customise it to our needs and was generally easy to use and train new users. I have recommended iVvy to many colleagues in other venues and will continue to do so.

Pros

How customisable it was. Built with hotel conferencing in mind but I was able to use it successfully at two different arts venues with specific requirements not built in as standard to the software, but easy to customise. The price - reasonably priced for our operation size compared to some of the other arts-specific venue/event software options aimed at much larger organisations.

Cons

More specific to our use case, but more flexibility with minimum subscription terms would have been great. Also more integration options. I've used both Myob and Xero integrations which worked well, but I would have loved if they had some pos integrations that included the cheaper cloud based pos suppliers. But overall the pros far outweighed the cons!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

April 30, 2025

Thank you for the review, Abbie.

SW

Sally W.

Event and Sales Coordinator

Hospitality

### "User's feedback "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 16, 2024

It is a great venue management tool if we have regular event business.

Pros

Quotation and Invoicing, you can do a quick quote and send to your client.

Cons

Loading information and rates in the beginning are very time consuming.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 8, 2025

Thank you for your review and feedback. We will pass this onto our team.

AG

Allie G.

Sales Manager

Events Services

### "Hollywood Casino- Toledo "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2024

It has been very simple to use and learn. I would recommend this program to anyone in the event industry.

Pros

I like how straight forward everything is- and that you have access to links to help you through things. I also like having a direct contact I can talk to for help.

Cons

There isn't anything that I do not like.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 13, 2024

Thank you for your review & feedback, Allie.

SF

Stacy F.

Event Sales Manager

Recreational Facilities and Services

### "Events Sales Manager"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

8/10

October 15, 2024

I'm still learning the program, we are arranging for a training course which will be very helpful. Trying to contact support between 12PM - 5PM Mon - Fri is very difficult which is in between work hours, otherwise anytime after 6 PM there is no issues calling support other than it's in my own time. Also, I've left multiple messages for someone from support to call me back and I don't receive any call back.

Pros

The quick response in resolving my issue.

Cons

The length of time it takes trying to contact support or having someone from support contact me back.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 28, 2024

Hi Stacy, Thank you for your review. We are sorry that you have experienced this wait time on support. We pride ourselves on having outstanding and responsive support. Please reach out to your customer success manager directly and they can work through your support problems.

RT

Rhiannon T.

Head of Sales and Marketing

Events Services

### "Central Hall Venues "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2024

Ivvy has been reliable system since we started using it. It has made all departments work more efficiently and given us the tools to easily find the right data to drive our business further.

Pros

As a sales tool, the system creates proposals and easy to use templates that makes responding to a high number of enquiries speedy. Reporting is also clear and quick to use.

Cons

It doesn't currently include a forecasting tool for sales that could calculate speculative.

Switched from

[Privia](https://www.capterra.com/p/233258/Privia/)

end of contract and looking for a new system that could raise proposals easily and work most efficiently

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 8, 2024

Thank you for the review, Rhiannon.

SS

Sally S.

Events Executive

Hospitality

### "Lots of pros - few cons"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 27, 2024

Pros

Easy to use, easy and straight forward to set up anything, great seeing when people have viewed any links.

Cons

needs to be exact spelling when searching anything, can only create 3 invoices automatically then need to create manually, breakfast numbers don't always change when changing room numbers. Doesn't speak to our hotel software

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 4, 2024

Thank you for the review & feedback, Sally. We will pass this onto our team.

LS

Leanne S.

Regional Director of Sales

Hospitality

### "Highly Reccommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2024

Absolutely loving using iVvy and I have no complaints currently. Training was easy and thorough and I would highly recommend this user friendly sales system! Everything can be accessed at the click of a button.

Pros

I love that iVvy makes everything so simple! I'm able to get contracts and documents over to the client in a matter of minutes making the process both efficient and effortless.

Cons

I do not have any complaints about the system currently.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 4, 2024

Thank you for the review, Leanne.

[View all Reviews](https://www.capterra.com/p/141909/IVvy/reviews/)

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