--- title: "iVvy Venue Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about iVvy Venue Management Software - reviews, pricing plans, popular comparisons to other Event Management products and more." source_url: "https://www.capterra.com/p/141909/IVvy/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # iVvy Venue Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) iVvy Venue Management ## What is iVvy Venue Management? iVvy is AI-enabled event management software that feels like an extra team member. Built for venues, hotels, and event spaces, it keeps your plans in order and your team productive — no matter how many spaces or properties you manage. By automating quotes, invoices, BEOs, and reports, and using iVvy AI – Instant Proposal, iVvy gives you the speed to respond faster and the visibility to make smarter decisions. A live availability calendar and centralised data keep everyone aligned, reducing errors and eliminating double bookings. With 55+ integrations, real-time reporting, and 24/7 human support, iVvy delivers the productivity and confidence teams need to operate efficiently and create exceptional event experiences with fewer resources. ## What is iVvy Venue Management used for? [Venue Management](https://www.capterra.com/venue-management-software/)[Event Management](https://www.capterra.com/event-management-software/)[Meeting Room Booking System](https://www.capterra.com/meeting-room-booking-system-software/) Top alternative Featured Overall rating Based on 71 user reviews Reviews sentiment Positive 93% Neutral 7% Negative 0% Starting price $250 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for iVvy Venue Management?[Manage this product listing](https://www.g2.com/products/ivvy-venue-management-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### iVvy Venue Management 4.6 (71) VS. [4.8 (20)](https://www.capterra.com/p/148762/Event-Booking-Engines/reviews/) Starting Price $250 Per Month Starting Price $100 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (71) Ease Of Use 4.6 (5,828) Value For Money 4.5 (61) Value For Money 4.9 (3,602) Customer Service 4.7 (65) Customer Service 5.0 (3,331) ## iVvy Venue Management alternatives [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,834)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) Highest Rated [Whova](https://www.capterra.com/p/149712/Whova/) [4.8 (2,497)](https://www.capterra.com/p/149712/Whova/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149712/Whova/) [AllEvents](https://www.capterra.com/p/172251/Allevents/) [4.6 (171)](https://www.capterra.com/p/172251/Allevents/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172251/Allevents/) [Tripleseat](https://www.capterra.com/p/118047/Tripleseat/) [4.7 (576)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118047/Tripleseat/) [View all alternatives](https://www.capterra.com/p/141909/IVvy/alternatives/) ## FAQs about iVvy Venue Management Overview ### What problems does iVvy Venue Management solve? iVvy Venue Management solves fragmented venue booking and event administration by centralizing enquiries, quotes, contracts, invoices, payments, event orders, delegate registration, and reporting. Venue managers, conference teams, hotel event staff, and multi-venue operators benefit from configurable workflows, current venue information, and mobile run sheets for front-of-house and kitchen teams. Answer based on 20 reviews Overview ### Which roles and teams benefit most from iVvy Venue Management? iVvy Venue Management is most used by event managers, functions coordinators, and conference teams that organize bookings, event details, and venue schedules. Sales managers, group sales coordinators, and sales and marketing leaders use it to manage enquiries, proposals, and client communication, while hospitality operations managers coordinate event delivery and room availability. Answer based on 69 reviews Overview ### What company size and industries is iVvy Venue Management built for? iVvy Venue Management is built for small venue teams, with 75% of reviewers from small businesses and Hospitality representing 76%. It supports event management, productivity, and visibility needs across hospitality venues, while also serving midsize businesses (15%) and enterprises (10%), including Events Services (7%) and Food & Beverages (3%). Answer based on 71 reviews Features and Usability ### What are the key features of iVvy Venue Management? iVvy Venue Management includes core venue and event management features such as booking management, room booking, availability management, CRM, and online booking. Reviewers frequently discuss proposal generation, contracts with electronic signature, invoicing and online payments, event orders, customizable templates, and reporting for managing sales and event operations. Answer based on 40 reviews Integrations ### Which third-party tools and platforms does iVvy Venue Management integrate with? iVvy Venue Management integrates with over 20 third-party tools and platforms, including payment, analytics, calendar, and hospitality systems. Key integrations include Google Analytics 360, Google Calendar, Google Tag Manager 360, Mailchimp, PayPal, QuickBooks Online Advanced, Stripe, and Windcave, plus Mews, MyGuestlist, and RoomRaccoon. Answer based on 5 reviews Getting Started and Support ### How easy is it to onboard and train a team on iVvy Venue Management? iVvy Venue Management offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that new employees and nontechnical users learn core workflows quickly through step-by-step materials. Venue administrators configuring reports, fees, contracts, and tailored settings may need more hands-on training and ongoing support. Answer based on 13 reviews Getting Started and Support ### What customer support options does iVvy Venue Management offer, and how do users rate the experience? iVvy Venue Management offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users generally describe support as knowledgeable, friendly, and quick to resolve questions, with helpful training resources and direct contacts. Some users report difficulty reaching support during certain daytime hours and delayed callbacks. Answer based on 42 reviews Security ### How does iVvy Venue Management handle data security and access control? iVvy Venue Management uses cloud-based management to provide access to event information from multiple devices and locations. Reviewers describe centralized access to registrations, delegate details, online payments, reporting, and communications. They do not identify specific security controls, authentication methods, permissions, or compliance certifications, so access-control limits are not documented. Answer based on 19 reviews Venue management ### How well does iVvy Venue Management manage venue bookings? iVvy Venue Management centralizes enquiries, quotes, bookings, contracts, invoices, event orders, and venue updates in one system. Hospitality teams and multi-venue operators find it easy to navigate and customize for different event formats. Initial venue setup can take time, and some users want quicker room-change alerts and more flexible booking organization. Answer based on 20 reviews ## Features AI summary Based on 7,426 Event Management reviews Capterra data shows that buyers of Event Management software rank the following features as their top priorities: - **Registration Management** (**53%** of reviewers rated this feature as critical) - **Event Scheduling** (**52%**) - **Attendee Management** (**48%**) iVvy Venue Management supports all three features that reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses manage sign-ups, coordinate event timelines, and keep attendee details organized, allowing teams to run events more efficiently and deliver a better participant experience. Event Scheduling 4.7 (20) 70.00% of 20 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 5.0 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Mobile Access 3.3 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Calendar Management 4.7 (20) 90.00% of 20 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Contact Management 4.2 (18) 94.44% of 18 reviewers that rated this feature as important or highly important Manage, organize, and store contact information iVvy Venue Management 92 features ### All Features - Access Control: Regulate who can view information within the system - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Badge Management: Create, manage, and print wearable badges - Banquet Management: Coordinate food and beverage delivery for events. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Facility Management: Manage the maintenance of building facilities - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Food & Beverage Management: For businesses handling food & beverage operations - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Historical Reporting: Information, data and reports that are being tracked over time - Interactive Reports: Edit and personalize data view as needed - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Lead Capture: Automatically identify and save contact information of potential customers - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Facility: Designed to facilitate operations for more than one facility. - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Proposal Generation: Create proposals based on costs of labor and materials - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Room Block Management: Book and manage rooms at an event - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Reports: Reports specific to sales analysis for trends and strategies - Social Promotion: Market event via social media tools - Space Management: Manage occupancy and space utilization in facilities and buildings - Sponsorship Management: Raise funds via sponsors and grants - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Website Management: Built-in website builder or integration with third-party site - Weddings/Parties: Software that specializes in weddings, public and private parties --- Get Advice We can help you find the software with the features you need. Features 4.4 (70) 4.4 Based on 70 reviews ## Pricing Value for money 4.5 (61) Basic $250.00 Per Month Value for money 4.5 (61) 4.5 Based on 61 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[ Stayntouch PMS](https://www.capterra.com/p/157696/StayNTouch-Rover-PMS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (65) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (65) 4.7 Based on 65 reviews ## User reviews Overall rating 4.6 Based on 71 reviews Filter by rating 5(49) 4(17) 3(5) 2(0) 1(0) Mentioned topic Sorted by most recent LP Leanne P. Group Sales and Events Manager Hospitality ### "Effortless and User-Friendly Venue Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2026 Pros I find iVvy Venue Management Software really easy to use and user-friendly. It's simple to pick up, even for someone who's never used it before. I also appreciate the good support; any issues that arise are quickly assisted by the support team. We don't really have any issues, which is great. Cons Nothing at all. I find iVvy Venue Management Software easy to use, user-friendly, and backed by good support, solving any issues quickly. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JT Jason T. Director Hospitality ### "iVvy venue management software review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 6, 2026 Pros After more than a decade of using iVvy, what stands out most is not just how reliable the platform has been, but how much it has evolved alongside the events industry and my own business. I first started using iVvy when it launched in Australia, and 15 years later it remains central to how I manage events. As an independent business owner, I can choose any event registration software I like, yet iVvy continues to be the platform I use and trust. My events vary in size and complexity, from small boardroom-style gatherings to multi-stream conferences with hundreds of delegates. iVvy gives me the flexibility to build each event in a way that suits the client, the program and the delegate journey, without overcomplicating the process. I value the control it gives me. Registrations, delegate details, online payments, reporting, updates and communications are all managed in one place, which means I can make informed decisions quickly and keep events moving smoothly. That visibility is essential when you are managing every detail yourself. The ability to work from anywhere is also a major advantage. Whether I’m in the office, onsite at an event, travelling, or checking details between meetings, I can access the information I need when I need it. That flexibility is not a nice-to-have, it is critical. iVvy also makes the experience easier for delegates. From registration through to updating their details or preferences, the process is straightforward and professional, which reflects well on both my business and my clients. Just as importantly, the support team has always been knowledgeable, responsive and practical. Knowing there are real people behind the platform who understand events gives me enormous confidence. Over the years, iVvy has helped me reduce manual administration, improve accuracy and create a more streamlined way of working. It allows me to spend less time chasing processes and more time focusing on clients, delegates and business growth. For me, iVvy is more than software. It is a long-term business partner that has continued to innovate, adapt and deliver real value to event professionals. Cons No cons, i'm really happy using the software having worked with iVvy for 15 years, i've found that they have really supported my business goals Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JD Jessica D. Sales, Marketing and Events Manager Food & Beverages ### "Overall, a good venue management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 22, 2025 Good, quick support is offered. It is great if you are away and a new team member needs support.... Pros I have used IVvy for many years now (from companies that just had the one venue, 7 venues, and a hospitality group that had multiple venues around the world). I was lucky enough to roll out IVvy for TFE Hotels in Germany many years ago and have always found the system very easy for staff to pick up quickly. This is key for the hospitality and events industry that can be transient at times (or when we need extra staff to support over peak periods, whether it be Weddings or Christmas Party season, for example). I use IVvy every day to manage events from tracking initial enquiries, creating proposals, contracts, invoices, event orders and reporting. The support team is always quick at responding and resolving any issues (or user errors). They have also supported me when I came into a new business and needed to overhaul our templates (and I didn't have much time to do it myself). The current business I work for wasn't getting the most out of IVvy so they helped me integrate stripe so that we had the "pay now" button on the invoices. This meant this was feeding directly through stripe (and our team no longer manually processing and entering these invoices). Saving time and wages- happy days! If you are sitting on the fence about jumping on the IVvy train- DO IT, you won't regret it! Cons Honestly, the only error we have run into was that I was unable to create invoices one day, but it was fixed within 10minutes with support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 15, 2026 Thank you for the kind words, Jessica. We will pass this great feedback onto the team. AN Anonymous User Conference and Events Coordinator Hospitality ### "I would recommend this to anyone looking for venue management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2025 The overall experience with iVvy Venue Management has been very positive, as it provides a reliable, user-friendly platform that streamlines daily operations, improves efficiency, and is backed by responsive customer support. Pros iVvy is intuitive and very easy to use, with a clean interface that makes navigating and managing bookings simple and efficient for both new and experienced users. Cons iVvy has experienced some occasional glitches in the past, but these were always addressed promptly, with the support team typically resolving the issue within an hour of it being reported, ensuring minimal disruption to operations. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 24, 2025 Thank you for your review. AP Abbie P. Venue Operations Manager Entertainment ### "Customisable software for arts venues" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 Great experience overall. Support was always quick and helpful. The system has lots of options to customise it to our needs and was generally easy to use and train new users. I have recommended iVvy to many colleagues in other venues and will continue to do so. Pros How customisable it was. Built with hotel conferencing in mind but I was able to use it successfully at two different arts venues with specific requirements not built in as standard to the software, but easy to customise. The price - reasonably priced for our operation size compared to some of the other arts-specific venue/event software options aimed at much larger organisations. Cons More specific to our use case, but more flexibility with minimum subscription terms would have been great. Also more integration options. I've used both Myob and Xero integrations which worked well, but I would have loved if they had some pos integrations that included the cheaper cloud based pos suppliers. But overall the pros far outweighed the cons! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 30, 2025 Thank you for the review, Abbie. SW Sally W. Event and Sales Coordinator Hospitality ### "User's feedback " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 16, 2024 It is a great venue management tool if we have regular event business. Pros Quotation and Invoicing, you can do a quick quote and send to your client. Cons Loading information and rates in the beginning are very time consuming. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 8, 2025 Thank you for your review and feedback. We will pass this onto our team. AG Allie G. Sales Manager Events Services ### "Hollywood Casino- Toledo " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2024 It has been very simple to use and learn. I would recommend this program to anyone in the event industry. Pros I like how straight forward everything is- and that you have access to links to help you through things. I also like having a direct contact I can talk to for help. Cons There isn't anything that I do not like. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 13, 2024 Thank you for your review & feedback, Allie. SF Stacy F. Event Sales Manager Recreational Facilities and Services ### "Events Sales Manager" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 8/10 October 15, 2024 I'm still learning the program, we are arranging for a training course which will be very helpful. Trying to contact support between 12PM - 5PM Mon - Fri is very difficult which is in between work hours, otherwise anytime after 6 PM there is no issues calling support other than it's in my own time. Also, I've left multiple messages for someone from support to call me back and I don't receive any call back. Pros The quick response in resolving my issue. Cons The length of time it takes trying to contact support or having someone from support contact me back. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 28, 2024 Hi Stacy, Thank you for your review. We are sorry that you have experienced this wait time on support. We pride ourselves on having outstanding and responsive support. Please reach out to your customer success manager directly and they can work through your support problems. RT Rhiannon T. Head of Sales and Marketing Events Services ### "Central Hall Venues " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2024 Ivvy has been reliable system since we started using it. It has made all departments work more efficiently and given us the tools to easily find the right data to drive our business further. Pros As a sales tool, the system creates proposals and easy to use templates that makes responding to a high number of enquiries speedy. Reporting is also clear and quick to use. Cons It doesn't currently include a forecasting tool for sales that could calculate speculative. Switched from [Privia](https://www.capterra.com/p/233258/Privia/) end of contract and looking for a new system that could raise proposals easily and work most efficiently Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 8, 2024 Thank you for the review, Rhiannon. SS Sally S. Events Executive Hospitality ### "Lots of pros - few cons" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 27, 2024 Pros Easy to use, easy and straight forward to set up anything, great seeing when people have viewed any links. Cons needs to be exact spelling when searching anything, can only create 3 invoices automatically then need to create manually, breakfast numbers don't always change when changing room numbers. Doesn't speak to our hotel software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 4, 2024 Thank you for the review & feedback, Sally. We will pass this onto our team. [View all Reviews](https://www.capterra.com/p/141909/IVvy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs iVvy Venue Management](https://www.capterra.com/compare/114949-141909/Eventbrite-vs-IVvy)