--- title: "iVvy Venue Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is iVvy Venue Management the right Venue Management solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/141909/IVvy/reviews/" page_type: "reviews" language: "en" --- iVvy Venue Management 4.6 (70) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of iVvy Venue Management Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews JT Jason T DirectorHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “iVvy gives me the flexibility to build each event in a way that suits the client, the program and the delegate journey, without overcomplicating the process.“ July 6, 2026 AK Angela K Wedding and Events CoordinatorHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “Some key items are missing- such as being able to put in a winter discount I followed up and they didn't have that feature and being able to pay for an event in installments is not set up yet.“ September 4, 2024 JT Jason T DirectorHospitality, 11 - 50 employeesUsed the software for: More than 2 years. “I first started using iVvy when it launched in Australia, and 15 years later it remains central to how I manage events.“ July 6, 2026 MT Madeline T Social events Catering ManagerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Inputting the menus every time we will update, you have to do that on your own cause it will cost extra if you ask them to do it, same thing with the updates on contract and BEO template, everything has extra cost.“ July 3, 2024 Johnny M Conference and Events CoordinatorHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “The overall experience with iVvy Venue Management has been very positive, as it provides a reliable, user-friendly platform that streamlines daily operations, improves efficiency, and is backed by responsive customer support.“ August 15, 2025 SW Sally W Event and Sales CoordinatorHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “Loading information and rates in the beginning are very time consuming.“ December 16, 2024 LS Leanne S Regional Director of SalesHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “I'm able to get contracts and documents over to the client in a matter of minutes making the process both efficient and effortless.“ September 25, 2024 LH Louise H Applications ManagerHospitality, 501 - 1,000 employeesUsed the software for: More than 2 years. “The limited integration on postings to our PMS system and problems with translations in documents to Danish.“ August 12, 2024 ## Showing most helpful reviews Showing 1-25 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vadawn B. Group Sales and Events Manager Hospitality Used the software for: 2+ years ### "iVvy Venue management softwear" July 30, 2024 5.0 I have been using it for 5 years and very happy. A group of 7 venues with excellent results across all. Pros Very user-friendly, great support. All documents are customizable and can contain your won branding. Strong CRM management and good reporting. Cons reconciling payments with a third party can be challenging. Reason for choosing iVvy Venue Management Most appropriate for your group of veneus Review Source Response from iVvy August 5, 2024 Thank you for the feedback Vadawn. We will pass your comments onto our team. RT Rhiannon T. Head of Sales and Marketing Events Services Used the software for: 2+ years ### "Central Hall Venues " September 30, 2024 4.0 Ivvy has been reliable system since we started using it. It has made all departments work more efficiently and given us the tools to easily find the right data to drive our business further. Pros As a sales tool, the system creates proposals and easy to use templates that makes responding to a high number of enquiries speedy. Reporting is also clear and quick to use. Cons It doesn't currently include a forecasting tool for sales that could calculate speculative. Switched from [Privia](https://www.capterra.com/p/233258/Privia/) end of contract and looking for a new system that could raise proposals easily and work most efficiently Review Source Response from iVvy October 8, 2024 Thank you for the review, Rhiannon. JT Jason T. Director Hospitality Used the software for: 2+ years ### "iVvy venue management software review" July 6, 2026 5.0 Pros After more than a decade of using iVvy, what stands out most is not just how reliable the platform has been, but how much it has evolved alongside the events industry and my own business. I first started using iVvy when it launched in Australia, and 15 years later it remains central to how I manage events. As an independent business owner, I can choose any event registration software I like, yet iVvy continues to be the platform I use and trust. My events vary in size and complexity, from small boardroom-style gatherings to multi-stream conferences with hundreds of delegates. iVvy gives me the flexibility to build each event in a way that suits the client, the program and the delegate journey, without overcomplicating the process. I value the control it gives me. Registrations, delegate details, online payments, reporting, updates and communications are all managed in one place, which means I can make informed decisions quickly and keep events moving smoothly. That visibility is essential when you are managing every detail yourself. The ability to work from anywhere is also a major advantage. Whether I’m in the office, onsite at an event, travelling, or checking details between meetings, I can access the information I need when I need it. That flexibility is not a nice-to-have, it is critical. iVvy also makes the experience easier for delegates. From registration through to updating their details or preferences, the process is straightforward and professional, which reflects well on both my business and my clients. Just as importantly, the support team has always been knowledgeable, responsive and practical. Knowing there are real people behind the platform who understand events gives me enormous confidence. Over the years, iVvy has helped me reduce manual administration, improve accuracy and create a more streamlined way of working. It allows me to spend less time chasing processes and more time focusing on clients, delegates and business growth. For me, iVvy is more than software. It is a long-term business partner that has continued to innovate, adapt and deliver real value to event professionals. Cons No cons, i'm really happy using the software having worked with iVvy for 15 years, i've found that they have really supported my business goals Review Source SF Stacy F. Event Sales Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Events Sales Manager" October 15, 2024 3.0 I'm still learning the program, we are arranging for a training course which will be very helpful. Trying to contact support between 12PM - 5PM Mon - Fri is very difficult which is in between work hours, otherwise anytime after 6 PM there is no issues calling support other than it's in my own time. Also, I've left multiple messages for someone from support to call me back and I don't receive any call back. Pros The quick response in resolving my issue. Cons The length of time it takes trying to contact support or having someone from support contact me back. Review Source Response from iVvy October 28, 2024 Hi Stacy, Thank you for your review. We are sorry that you have experienced this wait time on support. We pride ourselves on having outstanding and responsive support. Please reach out to your customer success manager directly and they can work through your support problems. JD Jessica D. Sales, Marketing and Events Manager Food & Beverages Used the software for: 2+ years ### "Overall, a good venue management software" December 22, 2025 5.0 Good, quick support is offered. It is great if you are away and a new team member needs support.... Pros I have used IVvy for many years now (from companies that just had the one venue, 7 venues, and a hospitality group that had multiple venues around the world). I was lucky enough to roll out IVvy for TFE Hotels in Germany many years ago and have always found the system very easy for staff to pick up quickly. This is key for the hospitality and events industry that can be transient at times (or when we need extra staff to support over peak periods, whether it be Weddings or Christmas Party season, for example). I use IVvy every day to manage events from tracking initial enquiries, creating proposals, contracts, invoices, event orders and reporting. The support team is always quick at responding and resolving any issues (or user errors). They have also supported me when I came into a new business and needed to overhaul our templates (and I didn't have much time to do it myself). The current business I work for wasn't getting the most out of IVvy so they helped me integrate stripe so that we had the "pay now" button on the invoices. This meant this was feeding directly through stripe (and our team no longer manually processing and entering these invoices). Saving time and wages- happy days! If you are sitting on the fence about jumping on the IVvy train- DO IT, you won't regret it! Cons Honestly, the only error we have run into was that I was unable to create invoices one day, but it was fixed within 10minutes with support. Review Source Response from iVvy January 15, 2026 Thank you for the kind words, Jessica. We will pass this great feedback onto the team. VR Verified Reviewer Conference and Events Coordinator Hospitality Used the software for: 1-2 years ### "I would recommend this to anyone looking for venue management software" August 15, 2025 5.0 The overall experience with iVvy Venue Management has been very positive, as it provides a reliable, user-friendly platform that streamlines daily operations, improves efficiency, and is backed by responsive customer support. Pros iVvy is intuitive and very easy to use, with a clean interface that makes navigating and managing bookings simple and efficient for both new and experienced users. Cons iVvy has experienced some occasional glitches in the past, but these were always addressed promptly, with the support team typically resolving the issue within an hour of it being reported, ensuring minimal disruption to operations. Review Source Response from iVvy August 24, 2025 Thank you for your review. AP Abbie P. Venue Operations Manager Entertainment Used the software for: 2+ years ### "Customisable software for arts venues" April 10, 2025 5.0 Great experience overall. Support was always quick and helpful. The system has lots of options to customise it to our needs and was generally easy to use and train new users. I have recommended iVvy to many colleagues in other venues and will continue to do so. Pros How customisable it was. Built with hotel conferencing in mind but I was able to use it successfully at two different arts venues with specific requirements not built in as standard to the software, but easy to customise. The price - reasonably priced for our operation size compared to some of the other arts-specific venue/event software options aimed at much larger organisations. Cons More specific to our use case, but more flexibility with minimum subscription terms would have been great. Also more integration options. I've used both Myob and Xero integrations which worked well, but I would have loved if they had some pos integrations that included the cheaper cloud based pos suppliers. But overall the pros far outweighed the cons! Review Source Response from iVvy April 30, 2025 Thank you for the review, Abbie. SW Sally W. Event and Sales Coordinator Hospitality Used the software for: 6-12 months ### "User's feedback " December 16, 2024 4.0 It is a great venue management tool if we have regular event business. Pros Quotation and Invoicing, you can do a quick quote and send to your client. Cons Loading information and rates in the beginning are very time consuming. Review Source Response from iVvy January 8, 2025 Thank you for your review and feedback. We will pass this onto our team. AG Allie G. Sales Manager Events Services Used the software for: Less than 6 months ### "Hollywood Casino- Toledo " November 6, 2024 5.0 It has been very simple to use and learn. I would recommend this program to anyone in the event industry. Pros I like how straight forward everything is- and that you have access to links to help you through things. I also like having a direct contact I can talk to for help. Cons There isn't anything that I do not like. Review Source Response from iVvy November 13, 2024 Thank you for your review & feedback, Allie. LS Leanne S. Regional Director of Sales Hospitality Used the software for: 6-12 months ### "Highly Reccommend!" September 25, 2024 5.0 Absolutely loving using iVvy and I have no complaints currently. Training was easy and thorough and I would highly recommend this user friendly sales system! Everything can be accessed at the click of a button. Pros I love that iVvy makes everything so simple! I'm able to get contracts and documents over to the client in a matter of minutes making the process both efficient and effortless. Cons I do not have any complaints about the system currently. Review Source Response from iVvy October 4, 2024 Thank you for the review, Leanne. KP Katie P. Business Development and Sales Manager and Event planner Hospitality Used the software for: 2+ years ### "iVvy is an incredible event software system, and the team are amazing, can't recommend enough!" September 2, 2024 5.0 I was recommended iVvy over 6 years ago, and it has never dissapointed me. It's an incredible event software system which will improve your event sales, planning, reporting and more. I loved iVvy so much that I have convinced my new workplace to change systems, it has so many features that will help you and your team improve processes and your client's journey. The support team are very responsive and helpful, nothing is an issue for them. Pros \- The way the system looks & functions - CRM system - Reporting, it's much better than other event software, can't recommend it enough - Templates & Electronic contracts & BEOs - The IVVY team, they're all amazing Cons I don't have a single negative comment to say about iVvy, I have loved it since I started using it at my old job 6 years ago. Switched from [Momentus Technologies](https://www.capterra.com/p/2403/Momentus-Technologies/) Terrible system, horrible reporting. Clunky Review Source Response from iVvy September 12, 2024 Thank you for the review, Katie. NJ Nick J. Corporate Director of National Accounts Hospitality Used the software for: 6-12 months ### "Great tool for boutique groups!" June 18, 2024 5.0 Pros iVvy's support teams are what make it special. Always thankful I have several people I can reach out to with issues and they get back to me within hours if not minutes. The training videos and knowledge center also provide most of what's needed to learn at your own pace. Cons I wish bookings lived WITHIN Accounts. This setup puts bookings first, but to me it just makes way more sense to start with an Account, and then add bookings to it. Review Source Response from iVvy June 25, 2024 Thank you for the feedback, Nick! RN Rowan N. Sales Manager Hospitality Used the software for: 6-12 months ### "Simple and easy to use." September 5, 2024 5.0 Simplicity and ease of use, while being versatile to accommodate a variety of events. Pros Robust software that can be used in a variety of ways. Cons Some functions of the software can feel a bit clunky. Review Source Response from iVvy September 15, 2024 Thank you for the review, Rowan. LH Louise H. Applications Manager Hospitality Used the software for: 2+ years ### "iVvy - A good and sustainable digital solution" August 12, 2024 4.0 iVvy helps us during our operation - all from quotes and bookings in the conference department to use virtual run sheet on an IPAD for our waiters and kitchen staff. Pros It is fast, minimal downtime, virtual run sheet and you can open multiple tabs Cons The limited integration on postings to our PMS system and problems with translations in documents to Danish. Review Source Response from iVvy August 14, 2024 Thank you for the review, Louise. We will pass on the feedback to our team. RM Ro M. Event Manager Hospitality Used the software for: Less than 6 months ### "Efficient and professional service" June 23, 2023 5.0 It's a one-stop solution for our event management end to end. From enquiry through to reporting, we can access all the information in one place. As we scale our business Ivvy will allow up to increase efficiency while maintaining a high level of communication in the team. Pros From the initial consultation through to getting us onboarded, \[sensitive content hidden\] and \[sensitive content hidden\] have been impressively efficient in communicating every step of the way. \[sensitive content hidden\] was our initial point of contact and was very professional and clearly explained costs, processes and how Ivvy would fit in with our business framework. Through onboarding, \[sensitive content hidden\] was friendly and very helpful in getting the venue set up in the back end. Cons Nothing yet! We don't have dislikes at the moment it's all working well! Review Source Response from iVvy February 20, 2024 Thank you for your feedback and review! cM carly M. Event Manager Hospitality Used the software for: 2+ years ### "iVvy Venue Management" July 24, 2024 5.0 Pros Very user friendly Great functionality Excellent support team Cons No cons at this stage for me When integrating it with Xero there were a few tweaks required however the iVvy team were very helpful and supportive in finding the solution Review Source Response from iVvy July 31, 2024 Thank you for your review, Carly. We will pass on the great feedback to our support team. MS Michela S. Account Manager Hospitality Used the software for: 6-12 months ### "User-Friendly and Well-Suited for Our Company’s Needs" July 31, 2024 4.0 Pros I've found IVvy to be user-friendly and straightforward to learn and use. For our company's size and the way we utilize the software, it’s a really good fit. The interface is intuitive, making it easy for our team to navigate and manage our needs efficiently. Cons The only minor drawback is that sometimes the software feels a bit restrictive, not allowing as much flexibility as we might like. However, this has been a minor issue compared to the overall positive experience. Review Source Response from iVvy August 6, 2024 Thank you for your review & feedback, Michela. We will pass this back to the team to see how to improve our product. JD Jessica D. Sales and Marketing Manager Hospitality Used the software for: 1-2 years ### "iVvy is very easy to navigate and has some great features." February 20, 2024 5.0 Pros Easy of generating invoices, producing quotes and contracts.The task feature is great for tracking also. The summary page is also great at a glance. Cons The accommodation component of invoices needs to be laid out broken down more instead of one bulk figure for clients t o easily see breakdown of cost Review Source Response from iVvy February 22, 2024 Thank you for your review and feedback! BC Baylee C. Sales Manager Hospitality Used the software for: 1-2 years ### "Details! Details! Details" April 18, 2024 4.0 Pros I really enjoy the amount of details this system is able to go into which helps me remember the little things when planning a block or an event; I also love the ease of integration with our PMS system. To top it all off the support team is amazing and SO helpful! Cons The original integration was a bit rough with dates not matching, details not matching. I also don't find it necessarily self-explanatory Review Source Response from iVvy June 19, 2024 Thank you for the feedback & review Baylee. EJ Emma J. Conference and Events Manager Hospitality Used the software for: 2+ years ### "Very user friendly!" August 28, 2018 4.0 Overall Ivvy is a great program to manage our events and we are very happy with the service! Pros I find Ivvy to be very user friendly! Everything is easy to find and manage and it is very easy to quickly update your storefront and venue information. Cons I would love a section on the Function Diary where you can add in important information such as public holidays, school holidays, promotions running etc. Information that is relevant to our venue that is important to know when quoting and checking availability. Review Source Response from iVvy August 28, 2018 Thanks Emma, Love the feedback! I'll add to our wishlist. James COO & Founder CB Christina B. Events Sales Manager Hospitality Used the software for: Less than 6 months ### "Great system to work with" August 5, 2024 5.0 Compared to other Event Management system, Ivvy is really a friendly system, easy to use. Pros Easy access, lots of useful tools. Reports are easy to extract. Cons NIL at the moment, will provide more feedback later Review Source Response from iVvy August 13, 2024 Thank you for your review, Christina. BC Breeana C. Administrative manager Events Services Used the software for: 6-12 months ### "Had a great experience!" July 29, 2024 5.0 I really liked the software and the customer service. Pros It was incredibly simple to use and onboard other users. Cons The multiple ways to do things was a pro, but early on, it was a little confusing. I fumbled around and eventually developed my own system. Review Source Response from iVvy August 13, 2024 Thank you for your review, Breeana. We will pass on the feedback to the team. BM Blake M. National Marketing and Communication Manager Public Relations and Communications Used the software for: Less than 6 months ### "Looks great and the support is outstanding!" December 1, 2016 5.0 iVvy were such a great help to us during our National Conference, providing the best website we've ever had for an event, and helping set the whole thing up and giving proactive advice throughout the lead up to the event. Thanks Janaya and co! Review Source AI Anne I. Used the software for: ### "Ivvy Venue Software" February 16, 2017 4.0 We have been very happy with the program and service we have received. Training with Melissa via GoToMeeting worked well and nearly every request we had has been satisfied. This program is certainly saving us time compared with our previous very manual system and paying monthly is preferable to a very large one off payment with continual upgrade costs. Review Source AW Alecia W. Global Sales Manager Hospitality Used the software for: 1-2 years ### "Global Sales Manager " September 20, 2024 5.0 Overall I have enjoyed my experience with using iVvy. Pros I love how easy iVvy is to navigate and utilize as our day to day CRM. Cons Updating necessary taxes and fees and menus can be a bit of a challenge. We also see some issues with our Reservation system and Ivvy showing the same totals for room block pickup/actualization. Review Source Response from iVvy September 26, 2024 Thank you Alecia for the review. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.