# iVvy Venue Management Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iVvy Venue Management the right Venue Management solution for you? Explore 70 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141909/IVvy/reviews --- iVvy Venue Management 4.6 (70) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 5th, 2026 # Reviews of iVvy Venue Management Ease of use 4.6 Customer Service 4.7 ## Pros and Cons in Reviews Johnny M Conference and Events CoordinatorHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “The overall experience with iVvy Venue Management has been very positive, as it provides a reliable, user-friendly platform that streamlines daily operations, improves efficiency, and is backed by responsive customer support.“ August 15, 2025 AK Angela K Wedding and Events CoordinatorHospitality, 51 - 200 employeesUsed the software for: 1-2 years. “Some key items are missing- such as being able to put in a winter discount I followed up and they didn't have that feature and being able to pay for an event in installments is not set up yet.“ September 4, 2024 LH Louise H Applications ManagerHospitality, 501 - 1,000 employeesUsed the software for: More than 2 years. “iVvy helps us during our operation - all from quotes and bookings in the conference department to use virtual run sheet on an IPAD for our waiters and kitchen staff.“ August 12, 2024 LH Louise H Applications ManagerHospitality, 501 - 1,000 employeesUsed the software for: More than 2 years. “The limited integration on postings to our PMS system and problems with translations in documents to Danish.“ August 12, 2024 AM Alana M Director of Leisure and Business TravelHospitality, 51 - 200 employeesUsed the software for: Less than 6 months. “Today, I am able to create the document, make edits per account, send an email notifying the client that the BT Contract needs a signature (E-signature) and I'm notified via email that it has been signed! “ August 1, 2024 MS Michela S Account ManagerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “The only minor drawback is that sometimes the software feels a bit restrictive, not allowing as much flexibility as we might like.“ July 31, 2024 LS Leanne S Regional Director of SalesHospitality, 11 - 50 employeesUsed the software for: 6-12 months. “I'm able to get contracts and documents over to the client in a matter of minutes making the process both efficient and effortless.“ September 25, 2024 MT Madeline T Social events Catering ManagerHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Inputting the menus every time we will update, you have to do that on your own cause it will cost extra if you ask them to do it, same thing with the updates on contract and BEO template, everything has extra cost.“ July 3, 2024 ## Showing most helpful reviews Showing 1-25 of 70 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Vadawn B. Group Sales and Events Manager Hospitality Used the software for: 2+ years ### "iVvy Venue management softwear" July 30, 2024 5.0 I have been using it for 5 years and very happy. A group of 7 venues with excellent results across all. Pros Very user-friendly, great support. All documents are customizable and can contain your won branding. Strong CRM management and good reporting. Cons reconciling payments with a third party can be challenging. Reason for choosing iVvy Venue Management Most appropriate for your group of veneus Review Source Response from iVvy August 5, 2024 Thank you for the feedback Vadawn. We will pass your comments onto our team. RT Rhiannon T. Head of Sales and Marketing Events Services Used the software for: 2+ years ### "Central Hall Venues " September 30, 2024 4.0 Ivvy has been reliable system since we started using it. It has made all departments work more efficiently and given us the tools to easily find the right data to drive our business further. Pros As a sales tool, the system creates proposals and easy to use templates that makes responding to a high number of enquiries speedy. Reporting is also clear and quick to use. Cons It doesn't currently include a forecasting tool for sales that could calculate speculative. Switched from [Privia](https://www.capterra.com/p/233258/Privia/) end of contract and looking for a new system that could raise proposals easily and work most efficiently Review Source Response from iVvy October 8, 2024 Thank you for the review, Rhiannon. SF Stacy F. Event Sales Manager Recreational Facilities and Services Used the software for: 1-2 years ### "Events Sales Manager" October 15, 2024 3.0 I'm still learning the program, we are arranging for a training course which will be very helpful. Trying to contact support between 12PM - 5PM Mon - Fri is very difficult which is in between work hours, otherwise anytime after 6 PM there is no issues calling support other than it's in my own time. Also, I've left multiple messages for someone from support to call me back and I don't receive any call back. Pros The quick response in resolving my issue. Cons The length of time it takes trying to contact support or having someone from support contact me back. Review Source Response from iVvy October 28, 2024 Hi Stacy, Thank you for your review. We are sorry that you have experienced this wait time on support. We pride ourselves on having outstanding and responsive support. Please reach out to your customer success manager directly and they can work through your support problems. JF Jenni F. Director of Sales and Marketing Hospitality Used the software for: 1-2 years ### "Ivvy feedback " September 16, 2024 5.0 Excellent and the training is outstanding too Pros Simple to use, process makes sense. The users can suggest changes and training is always available. Cons Tasks do not automatically open on the first page, so easy to forget Switched from [DELPHI32](https://www.capterra.com/p/125100/DELPHI32/) We where looking for a more efficient CRM system Review Source Response from iVvy September 25, 2024 Thank you for the review and feedback, Jenni. We will pass this onto our team. AS Angela S. Head of Conference and Events Sales Sports Used the software for: 1-2 years ### "Ivvy System " September 4, 2024 5.0 Pros The look and feel, how easy the system is to use Cons Reports not being as easy to manipulate to suite own needs Switched from [DELPHI32](https://www.capterra.com/p/125100/DELPHI32/) Prior to my arrival in the business, I believe that my previous wanted a system to support internal bookings more Review Source Response from iVvy September 12, 2024 Thank you for the review, Angela. JD Jessica D. Sales, Marketing and Events Manager Food & Beverages Used the software for: 2+ years ### "Overall, a good venue management software" December 22, 2025 5.0 Good, quick support is offered. It is great if you are away and a new team member needs support.... Pros I have used IVvy for many years now (from companies that just had the one venue, 7 venues, and a hospitality group that had multiple venues around the world). I was lucky enough to roll out IVvy for TFE Hotels in Germany many years ago and have always found the system very easy for staff to pick up quickly. This is key for the hospitality and events industry that can be transient at times (or when we need extra staff to support over peak periods, whether it be Weddings or Christmas Party season, for example). I use IVvy every day to manage events from tracking initial enquiries, creating proposals, contracts, invoices, event orders and reporting. The support team is always quick at responding and resolving any issues (or user errors). They have also supported me when I came into a new business and needed to overhaul our templates (and I didn't have much time to do it myself). The current business I work for wasn't getting the most out of IVvy so they helped me integrate stripe so that we had the "pay now" button on the invoices. This meant this was feeding directly through stripe (and our team no longer manually processing and entering these invoices). Saving time and wages- happy days! If you are sitting on the fence about jumping on the IVvy train- DO IT, you won't regret it! Cons Honestly, the only error we have run into was that I was unable to create invoices one day, but it was fixed within 10minutes with support. Review Source Response from iVvy January 15, 2026 Thank you for the kind words, Jessica. We will pass this great feedback onto the team. VR Verified Reviewer Conference and Events Coordinator Hospitality Used the software for: 1-2 years ### "I would recommend this to anyone looking for venue management software" August 15, 2025 5.0 The overall experience with has been very positive, as it provides a reliable, user-friendly platform that streamlines daily operations, improves efficiency, and is backed by responsive customer support. Pros iVvy is intuitive and very easy to use, with a clean interface that makes navigating and managing bookings simple and efficient for both new and experienced users. Cons iVvy has experienced some occasional glitches in the past, but these were always addressed promptly, with the support team typically resolving the issue within an hour of it being reported, ensuring minimal disruption to operations. Review Source Response from iVvy August 24, 2025 Thank you for your review. AP Abbie P. Venue Operations Manager Entertainment Used the software for: 2+ years ### "Customisable software for arts venues" April 10, 2025 5.0 Great experience overall. Support was always quick and helpful. The system has lots of options to customise it to our needs and was generally easy to use and train new users. I have recommended iVvy to many colleagues in other venues and will continue to do so. Pros How customisable it was. Built with hotel conferencing in mind but I was able to use it successfully at two different arts venues with specific requirements not built in as standard to the software, but easy to customise. The price - reasonably priced for our operation size compared to some of the other arts-specific venue/event software options aimed at much larger organisations. Cons More specific to our use case, but more flexibility with minimum subscription terms would have been great. Also more integration options. I've used both Myob and Xero integrations which worked well, but I would have loved if they had some pos integrations that included the cheaper cloud based pos suppliers. But overall the pros far outweighed the cons! Review Source Response from iVvy April 30, 2025 Thank you for the review, Abbie. SW Sally W. Event and Sales Coordinator Hospitality Used the software for: 6-12 months ### "User's feedback " December 16, 2024 4.0 It is a great venue management tool if we have regular event business. Pros Quotation and Invoicing, you can do a quick quote and send to your client. Cons Loading information and rates in the beginning are very time consuming. Review Source Response from iVvy January 8, 2025 Thank you for your review and feedback. We will pass this onto our team. AW Alecia W. Global Sales Manager Hospitality Used the software for: 1-2 years ### "Global Sales Manager " September 20, 2024 5.0 Overall I have enjoyed my experience with using iVvy. Pros I love how easy iVvy is to navigate and utilize as our day to day CRM. Cons Updating necessary taxes and fees and menus can be a bit of a challenge. We also see some issues with our Reservation system and Ivvy showing the same totals for room block pickup/actualization. Review Source Response from iVvy September 26, 2024 Thank you Alecia for the review. KD Kayla D. CDOS Hospitality Used the software for: 1-2 years ### "iVvy- awesome product!" June 20, 2024 5.0 Pros You can truly do so much and the system is very supportive. The iVvy team too is the best! Having real support is the biggest PRO of iVvy!! You guys rock and make a world of a difference! Cons There are lots of different ways to navigate the system and sometimes that can be overwhelming. Reporting too needs to be more dependable. Switched from [Delphi](https://www.capterra.com/p/211093/Delphi/) My old company used Delphi and when I came over, this company used IVvy! Review Source Response from iVvy June 26, 2024 Hi Kayla, Thank you for the review and feedback. We will share it with our team. AC Ashleigh C. Sales and Business Development Manager Hospitality Used the software for: 2+ years ### "Great system, user friendly and amazing support team!" July 30, 2024 5.0 Pros Great support team with quick responses. Easy to use system. Pre generated documents making the sales process easy. Cons Can't do a recurring block out in the calendar. Time specific split within a space. ie during the christmas time (12-5pm) and (6-11pm). Not being able to hide the "Uncategorised" bar at the top of the spaces. Review Source Response from iVvy August 5, 2024 Thank you for the feedback Ashleigh. Our team has some suggestions to potentially solve your cons. Time splits can be achieved by adding multiple sessions to the block, make sure the booking is a detailed booking and multiple sessions can be added to the same space or to multiple spaces. In the instance described with multiple Christmas sittings, the original session once populated can be copied and updated with necessary changes to attendance, menus or logistics. https://knowledge.ivvy.com/kb/copying-sessions-in-a-booking Without and categorisation of the event spaces, unfortunately all spaces are grouped as uncategorised, this however can be removed and replaced with custom categorisations to better organise your function diary, please see the link below for more information: https://knowledge.ivvy.com/kb/creating-categories-for-your-function-spaces CK Crystal K. Head of Events Hospitality Used the software for: 1-2 years ### "Ivvy is a great tool for our events! " August 1, 2024 5.0 Great support and get everything I need from it Pros Efficiency and really helps with all aspects of our department. Great support from Ivvy team Cons Can sometimes be aimed more towards larger hotels and we are a small company. But not a major factor. Review Source Response from iVvy August 7, 2024 Thank you for the review, Crystal. CB Christina B. Events Sales Manager Hospitality Used the software for: Less than 6 months ### "Great system to work with" August 5, 2024 5.0 Compared to other Event Management system, Ivvy is really a friendly system, easy to use. Pros Easy access, lots of useful tools. Reports are easy to extract. Cons NIL at the moment, will provide more feedback later Review Source Response from iVvy August 13, 2024 Thank you for your review, Christina. cM carly M. Event Manager Hospitality Used the software for: 2+ years ### "iVvy Venue Management" July 24, 2024 5.0 Pros Very user friendly Great functionality Excellent support team Cons No cons at this stage for me When integrating it with Xero there were a few tweaks required however the iVvy team were very helpful and supportive in finding the solution Review Source Response from iVvy July 31, 2024 Thank you for your review, Carly. We will pass on the great feedback to our support team. BC Brittani C. Event and Reservations Manager Hospitality Used the software for: 1-2 years ### "Happy long time user" February 12, 2024 5.0 Pros iVvy has FANTASTIC customer support, always able to assist with short notice. Easy to navigate and easy to get the hang of relatively quickly. Can be utilised with lots of detail or used quite simply too. Integrating seven rooms, paylink etc has been a game changer for us and reduced so much double handling admin! Cons A few minor things - tasks being associated to a booking, so when cancelling a quote these all cancel too. Being able to move a booking between venues (we have a 3-level building and if a booking wants to change venue we have to start again) - being able to add a custom note for the online enquiry when in busy time or closed for Christmas so customers don't think they're being ignored. Can sometimes be overwhelming with how much there is that could be used and learnt but thats not a bad thing! Review Source Response from iVvy February 20, 2024 Thank you for your feedback and review! RC Ross C. Director of Sales and Events Hospitality Used the software for: 1-2 years ### "iVvy is great for our business" June 21, 2024 5.0 We have been satisfied with the features and ease of use Pros Everything that is needed to manage our venue is easily accessible, and any updates to our venue information can easily be made on our end Cons Would love for the room layout feature to be enhanced and more user friendly while creating documents Review Source Response from iVvy June 27, 2024 Thank you for the review and feedback, Ross. ED Emma D. Music Market Manager Music Used the software for: Less than 6 months ### "Flexible software and helpful staff. " September 9, 2021 5.0 Overall very positive. The people are great and the system offers a good level of customisation. Pros I've been implementing iVvy at a new venue for hire. While we do not have any catering aspects to our operations, iVvy has the ability to be tailored to our needs. \[SENSITIVE CONTENT\] our trainer has been delightful to work with. Friendly, supportive and 'can do' at all stages of our training. We have found all other contacts at iVvy to be similarly knowledgeable and helpful. The reporting that iVvy produces is well considered and easily able to be tailored to our needs. Once built, the system gives a lot of control over to the venue in terms of updating finance reconciliations, tailoring reports, updating fees, adding additional items etc. Set up of virtually every aspect of iVvy can be tweaked to meet a venue's specific needs. I would definitely recommend iVvy to venues looking for an affordable, efficient and elegant bookings solution. Cons Ideally there would be functionality to split out the items on an invoice for payment by more than one party - from separate companies. An example of where this would be required is in the case of a contribution subsidy by a sponsor. Review Source Response from iVvy November 29, 2021 We're glad to hear about your positive experience. iVvy prides itself on providing a great product, and appreciate the feedback. VR Verified Reviewer Conference & Events Coordinator Hospitality Used the software for: 1-2 years ### "iVvy Event Management" August 22, 2018 4.0 Using iVvy daily, it is easy for me to organise all the events. With online quotes coming through to the marketplace and promoting the business as well. Pros iVvy is an easy to use program, from entering data is thorough from the initial quote through to finalizing the event. The regular training webinars are fantastic for new users, or even those just needing a few tips. Cons Sometimes, having to amend the documents can be tedious, having to manually correct information. Review Source BC Baylee C. Sales Manager Hospitality Used the software for: 1-2 years ### "Details! Details! Details" April 18, 2024 4.0 Pros I really enjoy the amount of details this system is able to go into which helps me remember the little things when planning a block or an event; I also love the ease of integration with our PMS system. To top it all off the support team is amazing and SO helpful! Cons The original integration was a bit rough with dates not matching, details not matching. I also don't find it necessarily self-explanatory Review Source Response from iVvy June 19, 2024 Thank you for the feedback & review Baylee. BD Beata D. Events Planner Hospitality Used the software for: Less than 6 months ### "Brilliant tool, user friendly, saves time" May 25, 2023 5.0 Saving time in generating documents, which I used to do manually. The task system reminds me of everything that is still to be done. Pros It is very user-friendly, easy to operate and practical. The option to generate all the documents saves a lot of time, and they are straightforward to read. Cons Haven't found faults yet, but I have only used it for a couple of months. Review Source Response from iVvy February 20, 2024 Thank you for your feedback and review! JD Jess D. Event Manager Hospitality Used the software for: 6-12 months ### "Great!" August 28, 2018 5.0 Highly recommend Pros User friendly, support is great, easy to learn Cons has trouble pulling large amounts of data sometimes Review Source Response from iVvy August 28, 2018 Thanks for the review Jess. Our development team is aware of the intermittent issue with large report exports, and are working on a solution. James COO & Founder. MM MM M. event specialist & marketing expert Used the software for: ### "All in one place" May 8, 2014 5.0 ivvy- powerful tool which help in event to promote and manage it successfully. But I must say use of it is really easy , from registration, ticketing, email marketing ivvy is the best... it's not running in IE 6 but who cares...!! Now a days no one is using IE 6 as IE 7,8 and 9 in the market.. So it's not an issue.. I must say at least go for the free trial... Cheers guys.....!!!! Review Source JT Jason T. Director Hospitality Used the software for: 2+ years ### "iVvy venue management software review" July 6, 2026 5.0 Pros After more than a decade of using iVvy, what stands out most is not just how reliable the platform has been, but how much it has evolved alongside the events industry and my own business. I first started using iVvy when it launched in Australia, and 15 years later it remains central to how I manage events. As an independent business owner, I can choose any event registration software I like, yet iVvy continues to be the platform I use and trust. My events vary in size and complexity, from small boardroom-style gatherings to multi-stream conferences with hundreds of delegates. iVvy gives me the flexibility to build each event in a way that suits the client, the program and the delegate journey, without overcomplicating the process. I value the control it gives me. Registrations, delegate details, online payments, reporting, updates and communications are all managed in one place, which means I can make informed decisions quickly and keep events moving smoothly. That visibility is essential when you are managing every detail yourself. The ability to work from anywhere is also a major advantage. Whether I’m in the office, onsite at an event, travelling, or checking details between meetings, I can access the information I need when I need it. That flexibility is not a nice-to-have, it is critical. iVvy also makes the experience easier for delegates. From registration through to updating their details or preferences, the process is straightforward and professional, which reflects well on both my business and my clients. Just as importantly, the support team has always been knowledgeable, responsive and practical. Knowing there are real people behind the platform who understand events gives me enormous confidence. Over the years, iVvy has helped me reduce manual administration, improve accuracy and create a more streamlined way of working. It allows me to spend less time chasing processes and more time focusing on clients, delegates and business growth. For me, iVvy is more than software. It is a long-term business partner that has continued to innovate, adapt and deliver real value to event professionals. Cons No cons, i'm really happy using the software having worked with iVvy for 15 years, i've found that they have really supported my business goals Review Source LS Leanne S. Regional Director of Sales Hospitality Used the software for: 6-12 months ### "Highly Reccommend!" September 25, 2024 5.0 Absolutely loving using iVvy and I have no complaints currently. Training was easy and thorough and I would highly recommend this user friendly sales system! Everything can be accessed at the click of a button. Pros I love that iVvy makes everything so simple! I'm able to get contracts and documents over to the client in a matter of minutes making the process both efficient and effortless. Cons I do not have any complaints about the system currently. Review Source Response from iVvy October 4, 2024 Thank you for the review, Leanne. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.