---
title: "hireful Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is hireful the right Applicant Tracking solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/141924/hireful-ATS/reviews/"
page_type: "reviews"
language: "en"
---

hireful

4.6 (53)

[View alternatives](https://www.capterra.com/p/141924/hireful-ATS/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 9th, 2026

# Reviews of hireful

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

KD

Kayleigh D

Global Talent Attraction ManagerNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years.

“It supports consistent, people-focused hiring, which is constantly updating, improving and innovating new ideas.“

June 24, 2026

SP

Sarah P

Head of TALogistics and Supply Chain, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Integration with some of the bigger HRIS can be a challenge - however there are usually ways around some of these challenges - and no IT system that I've ever worked with has been perfect!“

January 7, 2026

ME

Myra E

HR OfficerNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years.

“They are professional, responsive, and genuinely open to feedback. Whenever ideas or suggestions are shared, they listen carefully and take them seriously, often using that input to make meaningful improvements.“

April 29, 2026

AB

Alison B

Head of People ServicesPackaging and Containers, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Does not integrate with our HRIS, despite time wasted by all parties visiting this option to be told that it is not on the planner to develop“

May 13, 2024

AH

Anna H

Recruitment and Onbaording PartnerHospital & Health Care, 201 - 500 employeesUsed the software for: 1-2 years.

“Our account manager, and anyone else we have dealt with have been very responsive and always find solutions and talk us through how we can make better use of the portal, providing demos and training whenever needed.“

January 8, 2026

RB

Robert B

DirectorHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months.

“I struggled a little with the interview booking part of the system but that was more user error than anything.“

July 2, 2021

KD

Kayleigh D

Global Talent Attraction ManagerNon-Profit Organization Management, 201 - 500 employeesUsed the software for: More than 2 years.

“A reliable ATS that works well for our organisation, with a reactive and supportive team on hand to help.“

June 24, 2026

## Showing most helpful reviews

Showing 1-25 of 53 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Julie S.  
Director of Human Resources  
Research  
Used the software for: 2+ years

### "Highly recommended ATS!"

January 7, 2026

5.0

Easy to use, saves time and excellent value for money. I have already recommended their ATS to my peers in the industry.

Pros

Excellent ATS which is very intuitive and efficient to support our recruitment process. We have also built up a great talent pool that we can share new vacancies with candidates that are interested in working for us.

Cons

Where we have made recommendations in the past, these have been listened to and put into future development phases.

Review Source

Response from hireful

May 13, 2026

Already recommending us to peers in the industry? That means the world, thank you Julie. Really glad the talent pool is working well for you too, it's great to hear it being put to such good use. Here's to plenty more to come. - Sean Maher, CEO

LR

Laura R.  
Head of People  
Information Technology and Services  
Used the software for: 1-2 years

### "Fantastic!"

December 10, 2025

4.0

Overall, it's been a great experience. \[sensitive content hidden\] have both been super helpful whenever I've had a question or needed some support.

Pros

Customer support is brilliant, value for money to use against credits for jobs boards makes it affordable for our small business, ease of use

Cons

Interview self self bookings - lack of inability to amend or send the same booking slot options to new candidates

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing hireful

More budget friendly due to the ability to use credits against advertising costs

Review Source

Response from hireful

June 24, 2026

Thanks so much for taking the time to leave this, it's really good to hear the support team have been there when you needed them. Helping small businesses get more from their budget (especially with credits against advertising costs) is exactly what we set out to do, so it's great to know that's landing. We also appreciate the feedback on the interview slots, and will raise this to the product team for consideration. - Sean Maher, CEO

VR

Verified Reviewer  
Recruitment Manager  
Real Estate  
Used the software for: 6-12 months

### "AVOID AT ALL COSTS"

May 10, 2019

1.0

Extremely frustrating, the system itself and the staff.

Pros

Sold to us the system can be implemented and customised but in fact this is not the case.

Cons

Constant performance issues. Very unhelpful staff.

Review Source

MR

Marianne R.  
People and Well-being Officer  
Mental Health Care  
Used the software for: 6-12 months

### "Hireful ATS"

January 7, 2026

5.0

Love it. The ATS has completely improved our entire recruitment process, modernising it and reducing admin significantly. The customer service is brilliant as well.

Pros

Customer service is amazing. Whenever I have a query, I can get an answer almost immediately via the support chat function. The actual platform is very easy to use with every one of our hiring managers praising how much better our recruitment process is now we are using the ATS. As an admin, I find the posting of ads and scheduling of interviews/general communication so quick and easy.

Cons

Only one minor con and that is the anonymised names can get a little confusing. We once contacted the wrong candidate by mistake as their anonymised name was extremely similar to another candidate's.

Alternatives considered

[Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)

Reason for choosing hireful

Less cost involved, seemed a simpler system and we didn't need something complex.

Review Source

Response from hireful

May 13, 2026

"Love it" is pretty hard to top, so we'll take that! Hearing that your hiring managers are genuinely praising the difference it's made is brilliant, and reducing admin significantly is exactly what we're here for. - Sean Maher, CEO

JS

Joanna S.  
Head of People and Culture  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great products and supportive team"

September 11, 2025

5.0

Hireful is a great ATS for our organisation - a small charity with limited resources. It allows us to automate things, work more efficiently and provide great experience for candidates.

Pros

Customer success team and the support provided to the customers is second to none and hireful really thinks about how can we as an organisation can succeed in recruitment. System is easy to use and provides variety of functionalities and reporting.

Cons

I think at times the system could be a bit more flexible for the applicants and provide a bit better experience in completing application.

Alternatives considered

[Pinpoint](https://www.capterra.com/p/174069/Pinpoint/)[Applied](https://www.capterra.com/p/187919/Applied/)

Reason for choosing hireful

Price, free one-year trial for charities, support team

Review Source

Response from hireful

October 2, 2025

Hi Joanna We’re delighted to hear that hireful is helping your charity streamline recruitment and provide a better experience for candidates, especially when resources are tight. It’s also great to hear that our customer success team has made a real difference for you, as we take pride in ensuring our clients feel supported at every stage. Bex, Jamie and Ben will be pleased to hear this. We know how important a great candidate experience is, and we’re always working on ways to improve this. The team are currently working on updates to application forms, so stay tuned! Thanks again for choosing hireful, and we look forward to continuing to support your recruitment. Sean Maher CEO

SP

Sarah P.  
Head of TA  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Hireful Review"

January 7, 2026

5.0

hireful was the first ATS here - and it totally transformed the way we recruit. We have much greater visibility, improved reporting and data, and the system is genuinely so easy to use. We still aren't leveraging all of the elements of the system and we're working on this with hireful, especially since the merge of a number of divisions within our business. hireful have been extremely helpful with that merge and the resulting rebrand updates! Nothing is ever too much trouble for the team.

Pros

Easy to use - really intuitive for HR and hiring managers - they can often navigate the system without support. Easy to bespoke elements such as reporting - which give such great into source of hire and DEI elements. Super helpful team at hireful - nothing is ever to much trouble. Innovative - with a great programme of future developments. The AI prioritisation is proving helpful - although we're still in the early days of usage. Love the additions of webinars to support the hiring community!

Cons

Integration with some of the bigger HRIS can be a challenge - however there are usually ways around some of these challenges - and no IT system that I've ever worked with has been perfect!

Review Source

Response from hireful

January 28, 2026

Thank you, Sarah, for such a great review. We really appreciate you taking the time to share your experience. It’s lovely to hear that hireful feels intuitive for both HR and hiring managers, and that the reporting around source of hire and DEI is giving you real value. Knowing people can confidently navigate the system without needing much support is exactly what we aim for. We’re also really pleased to hear that the AI prioritisation and webinars are proving useful, even in these early days. We completely understand how frustrating it can be when your chosen HRIS doesn’t integrate as smoothly as you’d like. We’re continually adding new integration partners, and in the meantime, we’re glad the workarounds are helping. Thanks again for the kind words. Sean Maher - CEO.

Aimee N.  
HR and People Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "A great system with a great support team behind it"

January 7, 2026

5.0

A great system with a great support team behind it who listen to their customers and genuinely care.

Pros

This is the second organisation I have introduced Hireful ATS in to and never hesitate to recommend them. It's easy to use, easy to see data and the reporting functionality is strong. The customer service is great, they listen to customers feedback and are constantly developing the system to stay ahead of the game. Recommendations I have made previously have been developed and implemented making the recruitment process so much easier, it's great to see as a user and to know that the team genuinely cares.

Cons

nothing comes to mind, it is a system which I have used in 2 charities now and it has enhanced our recruitment process both times

Review Source

Response from hireful

May 13, 2026

Knowing that recommendations you've made have actually been built is one of our favourite things to hear. That feedback loop matters a lot to us. Thank you for continuing to champion us. - Sean Maher, CEO

RP

Rebecca P.  
Talent Manager  
Real Estate  
Used the software for: 2+ years

### "Would definitely recommend!"

December 17, 2025

5.0

Brilliant, the ATS is a good tool with ongoing improvements being released every few months. The team are incredible

Pros

The system is very user friendly and adaptable to your needs. The team are incredible, the support from my Account Manager \[sensitive content hidden\] and Customer Success Manager \[sensitive content hidden\] has been fantastic. They are super helpful and responsive.

Cons

It would be good to have a tool where we can easily 'talent pool' candidates into certain geographical regions and job families, then have a search function to be able to review this when a new job becomes available. It would be great if there was a central hub where we could keep in touch with these candidates

Review Source

Response from hireful

May 13, 2026

Thanks for the review Rebecca, pleased to hear you're happy with the support from our team, they really are the best thing about hireful! - Sean Maher, CEO

CD

Carrie D.  
Head of TA  
Financial Services  
Used the software for: 2+ years

### "Great ATS with fantastic customer support"

January 12, 2026

5.0

We have had a really positive experience working with Hireful and would particularly recommend them for the great service and flexibility.

Pros

We've been using Hireful ATS for a number of years and the customer support is always great, very quick and helpful. Hireful have continued to invest in improving the system, including data / reporting, AI, vacancy approval. The ability to integrate directly with job boards is great.

Cons

There is a potential our growing organisation will move to an all encompassing HRIS, and at the moment Hireful don't integrate with some of the larger scale providers.

Review Source

Response from hireful

January 28, 2026

Hi Carrie, thanks so much for taking the time to leave a review. It’s great to hear that our support team has consistently been quick and helpful, and that you’ve seen ongoing improvements across reporting, AI, vacancy approval and job board integrations. Continuous development is something we invest heavily in, so feedback like this really matters. We also completely understand your point around HRIS integrations as organisations scale. It’s an area we’re actively exploring, and conversations like this help shape our roadmap as we continue to balance flexibility with the needs of growing businesses. Thanks again for recommending hireful, we’ve really valued working with you and supporting your recruitment journey. Sean Maher - CEO

AB

Amanda B.  
Talent Attraction Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Gets the job done!"

January 8, 2026

4.0

Great experience overall with a friendly and knowledgeable team, gets the job done. The value adds such as the webinars / AI updating / training etc are such a good thing to have access to.

Pros

Straight forward, uncomplicated and easy to use / navigate. Does what we need it to do. Hireful always looks at improvements for the system and gives other value adds as well as the ATS - webinars / training etc....which are great and extremely useful. The support / Customer Service is second to none.

Cons

Maybe not a "slick" as other more established ATS's - there are a couple of things that could improve the user journey (suggestions already made) but this takes nothing away from the usage and efficiency / effectiveness of the system

Review Source

Response from hireful

May 13, 2026

Thank you so much for this review! "Second to none" for support is exactly what we aim for, so hearing that means a lot to the whole team. Really glad the webinars and training are landing well too. We put a lot into them, so it's great to know they're adding real value. - Sean Maher, CEO

LF

Laurence F.  
People Business Partner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Hireful ATS"

May 8, 2024

4.0

Pros

The Hireful ATS is simple to use and easy for line managers to engage with. It allows recruiting managers to own their recruiting processes, while also giving the administrator a good level of visibility. The applicant tracking features are intuitive and provide useful oversight of key features around DEI. Perhaps the most advantageous feature is the level of support available. No ATS will be entirely suited to your needs and the key feature is often the willingness of the supplier to engage with you in an effort to customise system features to fit. Hireful appear to be very good at this and although they can't always do what we've asked, they've always engaged with us in a positive and helpful manner. I would recommend this platform to any SME seeking a cost effective and easy to use ATS system.

Cons

Being objective about the system, some of the features and integrations are not quite there yet, such as Outlook synchronisation. We also seem to have continuing issues with a time lag in the feed to the Indeed job board, although I suspect this is more a challenge for Indeed than it is for Hireful.

Review Source

Response from hireful

October 8, 2025

Hi Laurence. Thanks for the review, it’s one of the more detailed reviews we’ve had which is really helpful. We take on board your feedback on the outlook synchronisation and issues with Indeed. We’ve been busy adding to our Indeed feed throughout the last 12 months, as part of our quest to be an Indeed Gold Partner (we’re a Silver Partner at the moment). With Outlook, I’m pleased to confirm we’ve recently improved our integration, with further updates coming over the next few months. We’ll also pass on the feedback about our support team, they work hard to go above and beyond. Thanks once again for the detailed review. I hope you and your colleagues are continuing to have a good experience with hireful ATS. - Adrian McDonagh, Co-founder / Chief helper

BE

Beth E.  
Head of Recruitment and Talent  
Food Production  
Used the software for: 1-2 years

### "Hireful Review"

March 27, 2024

5.0

Brilliant - would highly recommend. Compared to other ATS systems used this is by far a superior product. Managed by an innovative group of people, who could not be more helpful.

Pros

The system is so easy to use, there are so many simple but effective features that make our resourcing teams lives much easier. The customer service from Hireful is second to none, nothing is too much trouble. The team are experts and continually improve their products.

Cons

It really is hard to find anything that I don't like about Hireful.

Review Source

Response from hireful

October 20, 2025

Hi Beth, we have some wonderful reviews on Capterra but I think this is my favourite! Seriously though, it’s great to hear you are loving the system and that the product and team are making your recruitment easier. - Sean Maher, CEO

DH

Diana H.  
Head of HR  
Legal Services  
Used the software for: 1-2 years

### "Happy User"

June 7, 2024

5.0

Pros

Really intuitive and easy to use. Our Account Manager is super helpful and i think it is value for money

Cons

There are honestly no features I am unhappy with

Reason for choosing hireful

Similar cost and we were offered a discount. the ongoing relationship management was a factor

Review Source

Response from hireful

October 8, 2025

HI Diana! Thanks for the nice review. Great to hear you’re getting on well with the system. - Adrian McDonaghAdrian, Co-founder / Chief helper

JS

Julia S.  
Recruitment Lead  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Great service from a great team!"

February 3, 2021

5.0

We have totally transformed the way we do recruitment since it's implementation, far less reliant on agency and can track and manage candidates and interviews from one place now.

Pros

The ATS is user friendly and the team at Hireful are always on hand to amend it very quickly if we need anything changing to make more suitable to our teams.

Cons

I can't think of any cons, as I said anything we think could change for the better we ask and it gets changed!

Reason for choosing hireful

Cost, ease of use and the fact we get it free when we buy advertising that we need anyway, win-win! Also the support of the teams there, along with the ATS we have attended training seminars and taken part in podcasts about our industry.

Review Source

Response from hireful

July 1, 2026

Thank you for such a lovely review, honestly, made our day. We built things to be adaptable on purpose, so it's good to know that's actually playing out for you day to day. And thanks for calling out the training seminars and podcasts too, we love that side of things as much as the ATS itself. Really appreciate you taking the time to write this, and for choosing hireful. - Sean Maher, CEO

CD

Carly D.  
Talent Acquistion Advisor  
Hospital & Health Care  
Used the software for: 6-12 months

### "Good basic product"

April 24, 2019

4.0

We have reduced the number of emails and admin time between HR and clinics and the system allows all candidates to be accessed in one place.

Pros

This ATS is a very user friendly system and the on hand support team have been fantastic at dealing with any issues. The system is easy to navigate and saves a lot of admin time. We will also be able to use the reporting function for a review of our agencies.

Cons

We have struggled with the incompatible use of the ATS with Internet Explorer as this is the default system in all our clinics so managers don't have the same ease of use. Would also be useful as a recruiter to get notifications of new applications.

Review Source

VR

Verified Reviewer  
Head of People & Organisational Development  
Apparel & Fashion  
Used the software for: 6-12 months

### "Review of Easyweb ATS"

March 19, 2019

4.0

Overall Easyweb are good to deal with and the ATS has provided genuine benefits to reduce our recruitment time and improved candidate experience

Pros

Creates one view of all our candidates and allows us to tag future talent even if we don't hire them straight away.

Cons

As an internet based portal there have been a small number of occasions of glitches and processes temporarily not working but generally Easyweb support do get right on it.

Review Source

MC

Melissa C.  
People and Resourcing Administrator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Care In Mind ATS Review"

March 15, 2019

5.0

Good

Pros

Very easy to use and EasyWeb are always there to help if needed.

Cons

Adding candidates with a written application form proves to be difficult. When sending candidates over to hiring managers these applications cannot be anonymised.

Review Source

ME

Myra E.  
HR Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "So simple and intuitive to use!"

April 29, 2026

5.0

The Hireful team is approachable, knowledgeable, and clearly passionate about what they do. They offer excellent support from initial setup through to day-to-day use, alongside helpful training, webinars, and opportunities to connect with other users. We also really value their commitment to continuous improvement, with regular updates and new features.

Pros

The product does exactly what it claims it will, delivering consistent and reliable performance that makes it easy to depend on. From the moment you start using it, everything works as expected, which builds confidence and saves time. What makes the experience even better is the team behind it. They are professional, responsive, and genuinely open to feedback. Whenever ideas or suggestions are shared, they listen carefully and take them seriously, often using that input to make meaningful improvements. This willingness to engage and adapt shows a strong commitment to users and continuous development. Overall, it’s a dependable product supported by a team that values communication and is always looking for ways to improve.

Cons

The only negative point I can highlight is that, on occasion, there may be a slightly clunky workaround required while further development or improvements are being implemented. These moments are not frequent, but they can interrupt the otherwise smooth user experience and require a bit of extra time or effort to navigate. That said, it is clear that these workarounds are temporary and part of an ongoing process to refine and enhance the product. The team appears committed to continuous improvement, so these minor inconveniences are likely to be addressed over time as updates and refinements are rolled out.

Review Source

Response from hireful

May 13, 2026

Thank you so much for this review, it really does mean a lot to the whole team. We hear you on the workarounds point, and we appreciate you framing it so fairly. It's something we're always working on, and feedback like yours helps us prioritise in the right places. Glad to have you with us! - Sean Maher, CEO

JL

Jordan L.  
HR and Systems Manager  
Education Management  
Used the software for: 2+ years

### "Great product, excellent support team!"

June 24, 2026

5.0

Very good, just a few small improvements and will be excellent. Would recommend to other businesses.

Pros

Customer support is excellent, super useful chat feature on the platform with quick responses. Able to export new hires to our HRIS system.

Cons

Not being able to complete interview notes within the system etc and also could do with better access to email templates.

Review Source

Response from hireful

July 1, 2026

Thanks so much for the review, and for the recommendation, that means a lot. Really pleased the chat support is hitting the mark. Quick answers when you need them shouldn't be a nice-to-have, it should just be how it works, so it's good to hear that's coming through. It's also really useful to hear where the system could be improved, and I'm pleased to say that the team are actively working on updates to these areas, so stay tuned! - Sean Maher, CEO

KD

Kayleigh D.  
Global Talent Attraction Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great recruitment system for charities with helpful support"

June 24, 2026

4.0

A reliable ATS that works well for our organisation, with a reactive and supportive team on hand to help. It supports consistent, people-focused hiring, which is constantly updating, improving and innovating new ideas.

Pros

Easy to use and supports a structured, fair recruitment process. Works particularly well in a charity setting, helping manage applications efficiently and maintain a good candidate experience. The Hireful team are always so helpful and go above and beyond.

Cons

Great for UK recruitment, but it is a little less flexible for global recruitment. Some features feel UK-focused, and reporting and customisation could be stronger for international use. But this makes sense for where customer base mostly is.

Review Source

Response from hireful

July 1, 2026

Thank you so much for taking the time to leave this review, it really means a lot to the team. We're glad the system is helping you run a fair, structured process, and that it's working well for your charity setting specifically. Candidate experience and consistent hiring matter a lot to us, so it's great to hear that's coming through. Your point on global recruitment is a fair one. Our roots are in UK recruitment, so that's where the platform is strongest, but we're always looking at how we can extend the reporting and customisation side for organisations hiring further afield. We'll make sure that feedback gets to the right people. Thanks again for the kind words about the team. We'll pass them on, they'll appreciate hearing it. - Sean Maher, CEO

Nicky🎯 B.  
Managing Director  
Human Resources  
Used the software for: 2+ years

### "Outstanding Customer Support and Great Value!"

January 12, 2026

5.0

Excellent support and service as and when you need it, helping your recruitment task streamlined and easy to hire.

Pros

Hireful has been a game-changer for our recruitment process. Their customer support team is exceptional—always responsive, friendly, and proactive in solving any issues quickly. They genuinely care about helping us succeed, which makes a huge difference. On top of that, the platform offers fantastic value for money. It’s packed with features that streamline hiring without breaking the budget. We’ve saved time, improved candidate experience, and reduced costs—all thanks to Hireful. Highly recommend to any business looking for reliable recruitment software with top-notch support!

Cons

Reporting could be a bit more easy to use, but I asked for training in this and hireful where only to helpful to ensure I was getting what I needed from the system

Review Source

Response from hireful

February 5, 2026

Hi Nicky, thanks for the review — we really appreciate you sharing your experience. It’s great to hear how hireful has supported your hiring process, from streamlining admin to improving the experience for candidates. Knowing the platform is delivering strong value while keeping costs under control is exactly what we aim for. Your feedback on reporting is also really helpful. We’re glad the additional training gave you what you needed, and comments like this help shape how we continue to develop and support the system. Thanks again for the recommendation, it’s a pleasure working with you and supporting your recruitment goals. Sean Maher, CEO

Michelle W.  
Human Resource Manager  
Financial Services  
Used the software for: 2+ years

### "A1 Custome Service"

December 8, 2025

5.0

We have used Hireful for a long while, we left for one year, and came straight back. It was a no brainer for us, we get fabulous service and they make our lives easier.

Pros

Brilliant customer support, they really try to make your life easier where possible. The process is really smooth and consistent. You can choose which elements and boards you want to use, so making each campaign bespoke to the role. I get an update on monthly basis as to where we are with our account. When posting new roles, they respond quickly to get the role advertised as quickly as possible, but not without giving you tips on how to attract better or more candidates.

Cons

The ATS but thats not because it isnt good, we just have to do a work around when sorting CVs and going through selection process. If we didnt have our own ATS this wouldnt be an issue and would be ideal to use just theres.

Switched from

[Talenthub](https://www.capterra.com/p/180889/Talenthub/)

We had used Hireful previously and it was a better service

Review Source

Response from hireful

June 24, 2026

Honestly, this made our day. The fact you left for a year and came back says more than any review line could, so thank you for that, it means a lot. Great to have you back Michelle! - Sean Maher, CEO

Zoe S.  
Recruitment  
Financial Services  
Used the software for: 2+ years

### "Fantastic ATS!"

January 8, 2026

5.0

Pros

We have been using Hireful (formerly Easyweb) for nearly 8 years. The ATS is easy to use, the customer support is great and it's very cost effective.

Cons

Having worked with the Hireful team for a number of years, we have developed and enhanced our system along the way. The team worked closely with us on the reporting tools, as initially the system didn't give us what we need, but we now have a bespoke report that captures all of the data we need it to. But from the start, the team have been on hand whenever we need them.

Review Source

Response from hireful

February 5, 2026

We really appreciate you sticking with us for so long Zoe! It’s great to hear the system’s been easy to use and good value, but especially that the support has made a difference over the years. We really pride ourselves on providing great support. Working with you to get the reporting right has been a big part of that, and we’re glad it now gives you exactly what you need. Thanks again for trusting us, it’s genuinely been a pleasure to work with you. Sean Maher - CEO

Lindsay C.  
Recruitment Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Simple To Use - But But Don't Be Fooled its still Hi-Tech "

April 24, 2026

5.0

Brilliant team across the Hireful Business As a busy Recruitment Team, we need ease and speed of use and this is definitely the case.

Pros

Ease and speed of use Fabulous customer support Continually looking to improve and enhance their software and client offering

Cons

Sometimes when you change the status of a job, you have to check it and change it again - but not very often

Review Source

Response from hireful

May 13, 2026

Thanks Lindsay, glad to hear you're a fan of our customer support, as so many of our customers are. - Sean Maher, CEO

CM

Charlotte M.  
HR Director  
Music  
Used the software for: 2+ years

### "Hireful - built by recruiters for recruiters!"

January 8, 2026

5.0

Very good experience. A system for recruiters, designed by recruiters. Constantly improving and updating, the new AI functionality coming through is really good. Everyone that works there is very passionate and helpful.

Pros

An easy to navigate system for both a recruiter and also the candidate experience. Easy to post vacancies and review applications. Additional webinars and support is fantastic for SMEs or standalone recruiters. The price point is great value.

Cons

Nothing really. The only reason for changing was to move to a larger fully integrated HR system as the business evolved.

Review Source

Response from hireful

February 5, 2026

Hi Charlotte, it’s brilliant to hear you found hireful easy to use for both recruiters and candidates, and that the support and webinars made a real difference. We’re really pleased you’ve seen just how passionate and committed the team are too — it means a lot to us. Sean Maher, CEO

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