# hireful Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is hireful the right Applicant Tracking solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141924/hireful-ATS/reviews --- hireful 4.6 (49) [View alternatives](https://www.capterra.com/p/141924/hireful-ATS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of hireful Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews AH Anna H Recruitment and Onbaording PartnerHospital & Health Care, 201 - 500 employeesUsed the software for: 1-2 years. “Our account manager, and anyone else we have dealt with have been very responsive and always find solutions and talk us through how we can make better use of the portal, providing demos and training whenever needed.“ January 8, 2026 SP Sarah P Head of TALogistics and Supply Chain, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “Integration with some of the bigger HRIS can be a challenge - however there are usually ways around some of these challenges - and no IT system that I've ever worked with has been perfect!“ January 7, 2026 MB Martin B Operations DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “We tried out a number of ATS systems before Hireful and have found it to be the most adaptable and intuitive to use, particularly as we don't do alot of recruitment.“ January 8, 2026 AB Alison B Head of People ServicesPackaging and Containers, 501 - 1,000 employeesUsed the software for: More than 2 years. “Does not integrate with our HRIS, despite time wasted by all parties visiting this option to be told that it is not on the planner to develop“ May 13, 2024 MB Martin B Operations DirectorNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “The team are very supportive with set up and ongoing use, training and learning and networking opportunities with other users.“ January 8, 2026 JW Joanne W HR SupervisorRenewables & Environment, 201 - 500 employeesUsed the software for: 1-2 years. “During implementation they were happy to support with multiple training sessions which was really useful to us as a business with different shift patterns.“ December 8, 2025 ## Showing most helpful reviews Showing 1-25 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jenny G. Talent Acquisition Specialist Medical Devices Used the software for: 1-2 years ### "Great system and amazing customer service" January 7, 2026 5.0 Pros The implementation experience was very smooth and the ongoing customer service has been excellent. The system does exactly what we need it to and hiring managers seem to find it very easy to use. Cons I honestly cannot think of anything negative to say. There has been some tweaks I have wanted to make and they have always been actioned very quickly. Review Source Response from hireful May 13, 2026 Thanks so much for your review Jenny, glad to hear the system is working well for you. - Sean Maher, CEO MR Marianne R. People and Well-being Officer Mental Health Care Used the software for: 6-12 months ### "Hireful ATS" January 7, 2026 5.0 Love it. The ATS has completely improved our entire recruitment process, modernising it and reducing admin significantly. The customer service is brilliant as well. Pros Customer service is amazing. Whenever I have a query, I can get an answer almost immediately via the support chat function. The actual platform is very easy to use with every one of our hiring managers praising how much better our recruitment process is now we are using the ATS. As an admin, I find the posting of ads and scheduling of interviews/general communication so quick and easy. Cons Only one minor con and that is the anonymised names can get a little confusing. We once contacted the wrong candidate by mistake as their anonymised name was extremely similar to another candidate's. Alternatives considered [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/) Reason for choosing hireful Less cost involved, seemed a simpler system and we didn't need something complex. Review Source Response from hireful May 13, 2026 "Love it" is pretty hard to top, so we'll take that! Hearing that your hiring managers are genuinely praising the difference it's made is brilliant, and reducing admin significantly is exactly what we're here for. - Sean Maher, CEO VR Verified Reviewer Recruitment Manager Real Estate Used the software for: 6-12 months ### "AVOID AT ALL COSTS" May 10, 2019 1.0 Extremely frustrating, the system itself and the staff. Pros Sold to us the system can be implemented and customised but in fact this is not the case. Cons Constant performance issues. Very unhelpful staff. Review Source JS Joanna S. Head of People and Culture Non-Profit Organization Management Used the software for: 1-2 years ### "Great products and supportive team" September 11, 2025 5.0 Hireful is a great ATS for our organisation - a small charity with limited resources. It allows us to automate things, work more efficiently and provide great experience for candidates. Pros Customer success team and the support provided to the customers is second to none and hireful really thinks about how can we as an organisation can succeed in recruitment. System is easy to use and provides variety of functionalities and reporting. Cons I think at times the system could be a bit more flexible for the applicants and provide a bit better experience in completing application. Alternatives considered [Pinpoint](https://www.capterra.com/p/174069/Pinpoint/)[Applied](https://www.capterra.com/p/187919/Applied/) Reason for choosing hireful Price, free one-year trial for charities, support team Review Source Response from hireful October 2, 2025 Hi Joanna We’re delighted to hear that hireful is helping your charity streamline recruitment and provide a better experience for candidates, especially when resources are tight. It’s also great to hear that our customer success team has made a real difference for you, as we take pride in ensuring our clients feel supported at every stage. Bex, Jamie and Ben will be pleased to hear this. We know how important a great candidate experience is, and we’re always working on ways to improve this. The team are currently working on updates to application forms, so stay tuned! Thanks again for choosing hireful, and we look forward to continuing to support your recruitment. Sean Maher CEO LR Laura R. Head of People Information Technology and Services Used the software for: 1-2 years ### "Fantastic!" December 10, 2025 4.0 Overall, it's been a great experience. \[sensitive content hidden\] have both been super helpful whenever I've had a question or needed some support. Pros Customer support is brilliant, value for money to use against credits for jobs boards makes it affordable for our small business, ease of use Cons Interview self self bookings - lack of inability to amend or send the same booking slot options to new candidates Alternatives considered [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Reason for choosing hireful More budget friendly due to the ability to use credits against advertising costs Review Source RS Riannon S. HR Partner Primary/Secondary Education Used the software for: 6-12 months ### "A high functioning ATS " May 30, 2024 5.0 From initial conversation right through to the build and the launch the team have been incredible and on hand to help us thorugh the process. They are all a real asset to this business and have made our transition super simple. Pros Implementing hireful has saved our team a huge amount of time when it comes to the administration side of the recriutment process. Being able to schedule interviews to the ease of scoring applications through the system has been a huge shift for our organisation when it comes to time saving. Also being able to have a real indepth mix of reports has been incredibly helpful when looking at our process from a cost, DEI and time perspective. Cons There isnt anything we dislike as of yet. Switched from [Stone Profit System](https://www.capterra.com/p/147781/Stone-Profit-System/) The system wasnt fuctional for the level we needed it to be Review Source Response from hireful October 8, 2025 Thanks for the review Riannon. We love to hear such great words about our colleagues. You’re right, they are the real difference makers when it comes to getting real value from your ATS. Sounds like you’ve implemented a large amount of change within your recruitment process. Delighted to hear that it has gone so well and hopefully the team can support you as you continue to evolve your processes over the coming years. - Adrian McDonaghAdrian, Co-founder / Chief helper AB Alison B. Head of People Services Packaging and Containers Used the software for: 2+ years ### "Easy to use system" May 13, 2024 4.0 Easy system in the main, however it feels constant sales push to buy new features. Very disappointed to have spent time exploring the HRIS integration by Hireful developer, company HR, Payroll and IT teams and HRIS consultants with next step tasks assigned to be informed that to develop this integration is not on their planner. Pros Easy to add a vacancy and see applicants for the vacancy Cons If a vacancy is put "on hold" it isn't actually on hold as it will cost another campaign credit to reactivate like a new vacancy. Does not integrate with our HRIS, despite time wasted by all parties visiting this option to be told that it is not on the planner to develop Review Source Response from hireful October 20, 2025 Hi Alison, thanks for the review. Pleased to hear that you are finding the system easy to get to grips with. Sorry to hear that we weren’t able to integrate with your HRIS provider, sometimes this simply isn’t possible for reasons outside of our control. We’re always adding more HR system integrations, and the list of these can be found over on our marketplace. - Sean Maher, CEO CD Carrie D. Head of TA Financial Services Used the software for: 2+ years ### "Great ATS with fantastic customer support" January 12, 2026 5.0 We have had a really positive experience working with Hireful and would particularly recommend them for the great service and flexibility. Pros We've been using Hireful ATS for a number of years and the customer support is always great, very quick and helpful. Hireful have continued to invest in improving the system, including data / reporting, AI, vacancy approval. The ability to integrate directly with job boards is great. Cons There is a potential our growing organisation will move to an all encompassing HRIS, and at the moment Hireful don't integrate with some of the larger scale providers. Review Source Response from hireful January 28, 2026 Hi Carrie, thanks so much for taking the time to leave a review. It’s great to hear that our support team has consistently been quick and helpful, and that you’ve seen ongoing improvements across reporting, AI, vacancy approval and job board integrations. Continuous development is something we invest heavily in, so feedback like this really matters. We also completely understand your point around HRIS integrations as organisations scale. It’s an area we’re actively exploring, and conversations like this help shape our roadmap as we continue to balance flexibility with the needs of growing businesses. Thanks again for recommending hireful, we’ve really valued working with you and supporting your recruitment journey. Sean Maher - CEO AB Amanda B. Talent Attraction Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Gets the job done!" January 8, 2026 4.0 Great experience overall with a friendly and knowledgeable team, gets the job done. The value adds such as the webinars / AI updating / training etc are such a good thing to have access to. Pros Straight forward, uncomplicated and easy to use / navigate. Does what we need it to do. Hireful always looks at improvements for the system and gives other value adds as well as the ATS - webinars / training etc....which are great and extremely useful. The support / Customer Service is second to none. Cons Maybe not a "slick" as other more established ATS's - there are a couple of things that could improve the user journey (suggestions already made) but this takes nothing away from the usage and efficiency / effectiveness of the system Review Source Response from hireful May 13, 2026 Thank you so much for this review! "Second to none" for support is exactly what we aim for, so hearing that means a lot to the whole team. Really glad the webinars and training are landing well too. We put a lot into them, so it's great to know they're adding real value. - Sean Maher, CEO CM Charlotte M. HR Director Music Used the software for: 2+ years ### "Hireful - built by recruiters for recruiters!" January 8, 2026 5.0 Very good experience. A system for recruiters, designed by recruiters. Constantly improving and updating, the new AI functionality coming through is really good. Everyone that works there is very passionate and helpful. Pros An easy to navigate system for both a recruiter and also the candidate experience. Easy to post vacancies and review applications. Additional webinars and support is fantastic for SMEs or standalone recruiters. The price point is great value. Cons Nothing really. The only reason for changing was to move to a larger fully integrated HR system as the business evolved. Review Source Response from hireful February 5, 2026 Hi Charlotte, it’s brilliant to hear you found hireful easy to use for both recruiters and candidates, and that the support and webinars made a real difference. We’re really pleased you’ve seen just how passionate and committed the team are too — it means a lot to us. Sean Maher, CEO TL Tracy L. HR Business Partner Aviation & Aerospace Used the software for: 2+ years ### "Hireful ATS makes my life so much easier!" May 22, 2024 5.0 Easy for Hiring Managers to utilise and lots of successful placements. Pros Able to manage multiple vacancies and track candidates at the same the same time. Cons Cant think of anything. Easy to use and support is fantastic. Review Source Response from hireful October 20, 2025 Hi Tracy, thanks for the 5 star review. Great to hear you’re loving the system and finding it easy to use. Software doesn’t have to be complicated if it’s designed well. Good luck for the future and let us know if you do think of any areas where we can improve. - Sean Maher, CEO DH Diana H. Head of HR Legal Services Used the software for: 1-2 years ### "Happy User" June 7, 2024 5.0 Pros Really intuitive and easy to use. Our Account Manager is super helpful and i think it is value for money Cons There are honestly no features I am unhappy with Reason for choosing hireful Similar cost and we were offered a discount. the ongoing relationship management was a factor Review Source Response from hireful October 8, 2025 HI Diana! Thanks for the nice review. Great to hear you’re getting on well with the system. - Adrian McDonaghAdrian, Co-founder / Chief helper RB Rebecca B. Business Owner Human Resources Used the software for: 2+ years ### "Easy to use, cost effective direct recruitment software " April 15, 2019 5.0 I have been working with Easyweb for over 10 years now. I have to date saved clients literally hundreds of thousands of pounds by using the ATS. The Customer Service is second to none and the team are very skilled at supporting from initial demo's to advising on a brilliant candidate placement. I use ATS via Easyweb and would highly recommend the system, the team and the Management for all my recruitment needs. Pros Easy to use Huge client costs savings Link to other products I use eg: BreatheHR Time saving Candidate experience is enhanced Cons I do not have any dislikes about the product, if I had any areas for development I would feed back and I know it would be positively received. Review Source CD Carly D. Talent Acquistion Advisor Hospital & Health Care Used the software for: 6-12 months ### "Good basic product" April 24, 2019 4.0 We have reduced the number of emails and admin time between HR and clinics and the system allows all candidates to be accessed in one place. Pros This ATS is a very user friendly system and the on hand support team have been fantastic at dealing with any issues. The system is easy to navigate and saves a lot of admin time. We will also be able to use the reporting function for a review of our agencies. Cons We have struggled with the incompatible use of the ATS with Internet Explorer as this is the default system in all our clinics so managers don't have the same ease of use. Would also be useful as a recruiter to get notifications of new applications. Review Source RB Robert B. Director Human Resources Used the software for: Less than 6 months ### "Great and inexpensive end to end recruitment system" July 2, 2021 5.0 Customer service is excellent. Highly recommend. Pros Hireful has made recruitment so much easier for us. Without their job posting and ATS system, we found it hard to get our recruitment offering going but now it is flying. Cons I struggled a little with the interview booking part of the system but that was more user error than anything. Review Source ES Erin S. Marketing Manager Utilities Used the software for: Less than 6 months ### "Great service - Great product" March 19, 2019 5.0 Pros Quick and easy to set up and use making it simple to promote one job on numerous channels. Great ongoing support from the team who are happy to ask any queries at the drop of a hat. Cons I have yet to find a negative for this software Review Source ME Myra E. HR Officer Non-Profit Organization Management Used the software for: 2+ years ### "So simple and intuitive to use!" April 29, 2026 5.0 The Hireful team is approachable, knowledgeable, and clearly passionate about what they do. They offer excellent support from initial setup through to day-to-day use, alongside helpful training, webinars, and opportunities to connect with other users. We also really value their commitment to continuous improvement, with regular updates and new features. Pros The product does exactly what it claims it will, delivering consistent and reliable performance that makes it easy to depend on. From the moment you start using it, everything works as expected, which builds confidence and saves time. What makes the experience even better is the team behind it. They are professional, responsive, and genuinely open to feedback. Whenever ideas or suggestions are shared, they listen carefully and take them seriously, often using that input to make meaningful improvements. This willingness to engage and adapt shows a strong commitment to users and continuous development. Overall, it’s a dependable product supported by a team that values communication and is always looking for ways to improve. Cons The only negative point I can highlight is that, on occasion, there may be a slightly clunky workaround required while further development or improvements are being implemented. These moments are not frequent, but they can interrupt the otherwise smooth user experience and require a bit of extra time or effort to navigate. That said, it is clear that these workarounds are temporary and part of an ongoing process to refine and enhance the product. The team appears committed to continuous improvement, so these minor inconveniences are likely to be addressed over time as updates and refinements are rolled out. Review Source Response from hireful May 13, 2026 Thank you so much for this review, it really does mean a lot to the whole team. We hear you on the workarounds point, and we appreciate you framing it so fairly. It's something we're always working on, and feedback like yours helps us prioritise in the right places. Glad to have you with us! - Sean Maher, CEO Nicky🎯 B. Managing Director Human Resources Used the software for: 2+ years ### "Outstanding Customer Support and Great Value!" January 12, 2026 5.0 Excellent support and service as and when you need it, helping your recruitment task streamlined and easy to hire. Pros Hireful has been a game-changer for our recruitment process. Their customer support team is exceptional—always responsive, friendly, and proactive in solving any issues quickly. They genuinely care about helping us succeed, which makes a huge difference. On top of that, the platform offers fantastic value for money. It’s packed with features that streamline hiring without breaking the budget. We’ve saved time, improved candidate experience, and reduced costs—all thanks to Hireful. Highly recommend to any business looking for reliable recruitment software with top-notch support! Cons Reporting could be a bit more easy to use, but I asked for training in this and hireful where only to helpful to ensure I was getting what I needed from the system Review Source Response from hireful February 5, 2026 Hi Nicky, thanks for the review — we really appreciate you sharing your experience. It’s great to hear how hireful has supported your hiring process, from streamlining admin to improving the experience for candidates. Knowing the platform is delivering strong value while keeping costs under control is exactly what we aim for. Your feedback on reporting is also really helpful. We’re glad the additional training gave you what you needed, and comments like this help shape how we continue to develop and support the system. Thanks again for the recommendation, it’s a pleasure working with you and supporting your recruitment goals. Sean Maher, CEO SP Sarah P. Head of TA Logistics and Supply Chain Used the software for: 2+ years ### "Hireful Review" January 7, 2026 5.0 hireful was the first ATS here - and it totally transformed the way we recruit. We have much greater visibility, improved reporting and data, and the system is genuinely so easy to use. We still aren't leveraging all of the elements of the system and we're working on this with hireful, especially since the merge of a number of divisions within our business. hireful have been extremely helpful with that merge and the resulting rebrand updates! Nothing is ever too much trouble for the team. Pros Easy to use - really intuitive for HR and hiring managers - they can often navigate the system without support. Easy to bespoke elements such as reporting - which give such great into source of hire and DEI elements. Super helpful team at hireful - nothing is ever to much trouble. Innovative - with a great programme of future developments. The AI prioritisation is proving helpful - although we're still in the early days of usage. Love the additions of webinars to support the hiring community! Cons Integration with some of the bigger HRIS can be a challenge - however there are usually ways around some of these challenges - and no IT system that I've ever worked with has been perfect! Review Source Response from hireful January 28, 2026 Thank you, Sarah, for such a great review. We really appreciate you taking the time to share your experience. It’s lovely to hear that hireful feels intuitive for both HR and hiring managers, and that the reporting around source of hire and DEI is giving you real value. Knowing people can confidently navigate the system without needing much support is exactly what we aim for. We’re also really pleased to hear that the AI prioritisation and webinars are proving useful, even in these early days. We completely understand how frustrating it can be when your chosen HRIS doesn’t integrate as smoothly as you’d like. We’re continually adding new integration partners, and in the meantime, we’re glad the workarounds are helping. Thanks again for the kind words. Sean Maher - CEO. Zoe S. Recruitment Financial Services Used the software for: 2+ years ### "Fantastic ATS!" January 8, 2026 5.0 Pros We have been using Hireful (formerly Easyweb) for nearly 8 years. The ATS is easy to use, the customer support is great and it's very cost effective. Cons Having worked with the Hireful team for a number of years, we have developed and enhanced our system along the way. The team worked closely with us on the reporting tools, as initially the system didn't give us what we need, but we now have a bespoke report that captures all of the data we need it to. But from the start, the team have been on hand whenever we need them. Review Source Response from hireful February 5, 2026 We really appreciate you sticking with us for so long Zoe! It’s great to hear the system’s been easy to use and good value, but especially that the support has made a difference over the years. We really pride ourselves on providing great support. Working with you to get the reporting right has been a big part of that, and we’re glad it now gives you exactly what you need. Thanks again for trusting us, it’s genuinely been a pleasure to work with you. Sean Maher - CEO Julie S. Director of Human Resources Research Used the software for: 2+ years ### "Highly recommended ATS!" January 7, 2026 5.0 Easy to use, saves time and excellent value for money. I have already recommended their ATS to my peers in the industry. Pros Excellent ATS which is very intuitive and efficient to support our recruitment process. We have also built up a great talent pool that we can share new vacancies with candidates that are interested in working for us. Cons Where we have made recommendations in the past, these have been listened to and put into future development phases. Review Source Response from hireful May 13, 2026 Already recommending us to peers in the industry? That means the world, thank you Julie. Really glad the talent pool is working well for you too, it's great to hear it being put to such good use. Here's to plenty more to come. - Sean Maher, CEO Aimee N. HR and People Manager Hospital & Health Care Used the software for: 2+ years ### "A great system with a great support team behind it" January 7, 2026 5.0 A great system with a great support team behind it who listen to their customers and genuinely care. Pros This is the second organisation I have introduced Hireful ATS in to and never hesitate to recommend them. It's easy to use, easy to see data and the reporting functionality is strong. The customer service is great, they listen to customers feedback and are constantly developing the system to stay ahead of the game. Recommendations I have made previously have been developed and implemented making the recruitment process so much easier, it's great to see as a user and to know that the team genuinely cares. Cons nothing comes to mind, it is a system which I have used in 2 charities now and it has enhanced our recruitment process both times Review Source Response from hireful May 13, 2026 Knowing that recommendations you've made have actually been built is one of our favourite things to hear. That feedback loop matters a lot to us. Thank you for continuing to champion us. - Sean Maher, CEO Michelle W. Human Resource Manager Financial Services Used the software for: 2+ years ### "A1 Custome Service" December 8, 2025 5.0 We have used Hireful for a long while, we left for one year, and came straight back. It was a no brainer for us, we get fabulous service and they make our lives easier. Pros Brilliant customer support, they really try to make your life easier where possible. The process is really smooth and consistent. You can choose which elements and boards you want to use, so making each campaign bespoke to the role. I get an update on monthly basis as to where we are with our account. When posting new roles, they respond quickly to get the role advertised as quickly as possible, but not without giving you tips on how to attract better or more candidates. Cons The ATS but thats not because it isnt good, we just have to do a work around when sorting CVs and going through selection process. If we didnt have our own ATS this wouldnt be an issue and would be ideal to use just theres. Switched from [Talenthub](https://www.capterra.com/p/180889/Talenthub/) We had used Hireful previously and it was a better service Review Source RP Rebecca P. Talent Manager Real Estate Used the software for: 2+ years ### "Would definitely recommend!" December 17, 2025 5.0 Brilliant, the ATS is a good tool with ongoing improvements being released every few months. The team are incredible Pros The system is very user friendly and adaptable to your needs. The team are incredible, the support from my Account Manager \[sensitive content hidden\] and Customer Success Manager \[sensitive content hidden\] has been fantastic. They are super helpful and responsive. Cons It would be good to have a tool where we can easily 'talent pool' candidates into certain geographical regions and job families, then have a search function to be able to review this when a new job becomes available. It would be great if there was a central hub where we could keep in touch with these candidates Review Source Response from hireful May 13, 2026 Thanks for the review Rebecca, pleased to hear you're happy with the support from our team, they really are the best thing about hireful! - Sean Maher, CEO Lindsay C. Recruitment Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Simple To Use - But But Don't Be Fooled its still Hi-Tech " April 24, 2026 5.0 Brilliant team across the Hireful Business As a busy Recruitment Team, we need ease and speed of use and this is definitely the case. Pros Ease and speed of use Fabulous customer support Continually looking to improve and enhance their software and client offering Cons Sometimes when you change the status of a job, you have to check it and change it again - but not very often Review Source Response from hireful May 13, 2026 Thanks Lindsay, glad to hear you're a fan of our customer support, as so many of our customers are. - Sean Maher, CEO Similar Products Featured ## Related categories [Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Recruiting](https://www.capterra.com/recruiting-software/)[Job Board](https://www.capterra.com/job-board-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.