# Page 2 | hireful Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is hireful the right Applicant Tracking solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141924/hireful-ATS/reviews --- hireful 4.6 (49) [View alternatives](https://www.capterra.com/p/141924/hireful-ATS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of hireful ## Showing most helpful reviews Showing 26-49 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MB Martin B. Operations Director Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use and adaptable ATS with great backup, support and learning" January 8, 2026 5.0 We tried out a number of ATS systems before Hireful and have found it to be the most adaptable and intuitive to use, particularly as we don't do alot of recruitment. The team are very supportive with set up and ongoing use, training and learning and networking opportunities with other users. They are always looking to improve and add new features so the system is not static Pros Hireful is easy to you, with flexibility to customise to organisational needs and processes. It has great features like anonymised applications and scoring and ongoing development in areas like AI and onboarding. Cons No real negatives with Hireful ; there have been to odd occasion where it does not do exactly what we need but the team have actively supported with workarounds and have fed ideas into system development going forward Review Source Response from hireful May 13, 2026 This is lovely to read, thank you. "Most adaptable and intuitive" out of everything you tried is quite the compliment, and we don't take it lightly. Really glad the anonymised applications and scoring features are working well for you too. They matter to us as much as they do to you. - Sean Maher, CEO MK Martyn K. Talent Acquisition Financial Services Used the software for: 1-2 years ### "Hireful - Webexpenses " January 9, 2026 5.0 Very happy using Hireful, One of the easier ATS's I have used. With the inclusion of AI assist it will help us improve our Talent Acquisition function. Pros Very easy tool to use,user friendly and simple to pick up, The system flows seamlessly and they are always adding new benefits. Cons Talent pool option is not the best. Reporting is also not the easiest to navigate at times and produces incorrect information. Review Source Response from hireful May 13, 2026 Thank you for the kind words, really glad it's been a positive experience overall. The reporting and talent pool feedback is noted and appreciated. These are areas we're actively working on, so watch this space. Exciting times ahead with AI assist too. - Sean Maher, CEO KJ Karen J. People Services Director Non-Profit Organization Management Used the software for: 2+ years ### "Fantastic Product & Team" December 9, 2025 5.0 Hireful is a great product, but the biggest USP has to be the team, who I feel are all genuinely invested in ensuring we get the best from the ATS. The Helpdesk are quick to respond to immediate queries and the Customer Success Team are exactly as they are branded. Pros Hireful is easy to use and regularly updated in line current trends, developments and best practice. Online training and resources are readily available to compliment the ATS and the link with our HRIS makes recruitment and onboarding seamless. Cons There is honestly nothing I could say I don't like about Hireful. This is the second employer I have implemented Hireful with, based on such a good experience with a previous organisation. Both are very different organisations, but Hireful ATS is adaptable to any organisation. Review Source VS Viktoria S. People and Culture Manager Telecommunications Used the software for: 2+ years ### "Reliable ATS with a supportive team" January 7, 2026 5.0 Overall, we have had a very positive experience, and the platform works well for our hiring needs, supporting our processes and making recruitment easier to manage. Pros Hireful has a great support team, the ATS is easy to use, and they’re constantly adding useful features. The available job boards also suit our business well. Cons There isn’t much to dislike overall, any minor issues we’ve come across are resolved quickly, and support is always responsive and helpful. Review Source Response from hireful May 13, 2026 Really pleased to hear recruitment feels easier to manage, that's exactly the goal. Glad the job boards are hitting the mark too, we aim to deliver the best advertising options. Thank you for taking the time to share this. - Sean Maher, CEO JW Joanne W. HR Supervisor Renewables & Environment Used the software for: 1-2 years ### "Great recruitment system" December 8, 2025 5.0 The implementation process was really straightforward, there are no hidden costs and the support is brilliant. Pros Great customer service, they are always responsive if we have any problems. During implementation they were happy to support with multiple training sessions which was really useful to us as a business with different shift patterns. Cons Other systems may offer more scope to make changes to the configuration which may be required for larger businesses. Review Source AH Adam H. Group Head of Talent Acquisition Utilities Used the software for: Less than 6 months ### "Highly Recommended" July 10, 2024 5.0 Pros Ease of use, customisable set-up, helpful support and timely responses to queries. Sensible pricing options that mean lower licencing fees for business that can't sustain the capital expenditure. Cons Yet to find anything I actively dislike! Review Source Response from hireful October 2, 2025 Thank you, Adam, for sharing such a positive review. We’re thrilled that you’ve found hireful easy to use and customisable, and that our support team has been responsive and helpful. Also great to hear your comments on pricing. We’re not the cheapest ATS available, but we work hard to deliver a good system, with clear easy to understand sensible pricing. We appreciate your feedback and look forward to continuing to support you and your team as you get even more from the system. Sean Maher CEO LF Laurence F. People Business Partner Recreational Facilities and Services Used the software for: 2+ years ### "Hireful ATS" May 8, 2024 4.0 Pros The Hireful ATS is simple to use and easy for line managers to engage with. It allows recruiting managers to own their recruiting processes, while also giving the administrator a good level of visibility. The applicant tracking features are intuitive and provide useful oversight of key features around DEI. Perhaps the most advantageous feature is the level of support available. No ATS will be entirely suited to your needs and the key feature is often the willingness of the supplier to engage with you in an effort to customise system features to fit. Hireful appear to be very good at this and although they can't always do what we've asked, they've always engaged with us in a positive and helpful manner. I would recommend this platform to any SME seeking a cost effective and easy to use ATS system. Cons Being objective about the system, some of the features and integrations are not quite there yet, such as Outlook synchronisation. We also seem to have continuing issues with a time lag in the feed to the Indeed job board, although I suspect this is more a challenge for Indeed than it is for Hireful. Review Source Response from hireful October 8, 2025 Hi Laurence. Thanks for the review, it’s one of the more detailed reviews we’ve had which is really helpful. We take on board your feedback on the outlook synchronisation and issues with Indeed. We’ve been busy adding to our Indeed feed throughout the last 12 months, as part of our quest to be an Indeed Gold Partner (we’re a Silver Partner at the moment). With Outlook, I’m pleased to confirm we’ve recently improved our integration, with further updates coming over the next few months. We’ll also pass on the feedback about our support team, they work hard to go above and beyond. Thanks once again for the detailed review. I hope you and your colleagues are continuing to have a good experience with hireful ATS. - Adrian McDonagh, Co-founder / Chief helper AB Alison B. Head of People Services Packaging and Containers Used the software for: 2+ years ### "Easy to use system" May 13, 2024 4.0 Easy system in the main, however it feels constant sales push to buy new features. Very disappointed to have spent time exploring the HRIS integration by Hireful developer, company HR, Payroll and IT teams and HRIS consultants with next step tasks assigned to be informed that to develop this integration is not on their planner. Pros Easy to add a vacancy and see applicants for the vacancy Cons If a vacancy is put "on hold" it isn't actually on hold as it will cost another campaign credit to reactivate like a new vacancy. Does not integrate with our HRIS, despite time wasted by all parties visiting this option to be told that it is not on the planner to develop Review Source Response from hireful October 20, 2025 Hi Alison, thanks for the review. Pleased to hear that you are finding the system easy to get to grips with. Sorry to hear that we weren’t able to integrate with your HRIS provider, sometimes this simply isn’t possible for reasons outside of our control. We’re always adding more HR system integrations, and the list of these can be found over on our marketplace. - Sean Maher, CEO TL Tracy L. HR Business Partner Aviation & Aerospace Used the software for: 2+ years ### "Hireful ATS makes my life so much easier!" May 22, 2024 5.0 Easy for Hiring Managers to utilise and lots of successful placements. Pros Able to manage multiple vacancies and track candidates at the same the same time. Cons Cant think of anything. Easy to use and support is fantastic. Review Source Response from hireful October 20, 2025 Hi Tracy, thanks for the 5 star review. Great to hear you’re loving the system and finding it easy to use. Software doesn’t have to be complicated if it’s designed well. Good luck for the future and let us know if you do think of any areas where we can improve. - Sean Maher, CEO JS Jeanette S. Recruitment Manager Civil Engineering Used the software for: Less than 6 months ### "Hireful Review" May 1, 2024 3.0 I believe the system would suit smaller companies, it does not meet the requirements we need from an ATS Pros Easy to use- self explanatory Great webinars and training guides Interview scheduler makes it easier to arrange interviews Bulk status changes Enhanced candidate and hiring manager experience Supportive, informed and friendly account director Cons Minimal customisations in comparison to others ATS’ we have used Unable to customise dashboard Unable to change source of applicant which leads to issues if they have been referred as it will not track in the costings tab Notes- not customisable, no formatting available. Reports- inaccurate information – not able to pull data required Product team-do not develop any of the suggestions or provide a development timescale Unable to publish on job boards where we have an existing relationship in place Reason for choosing hireful Demonstration was impressive, candidate experience and reporting functionality Switched from [Brevo](https://www.capterra.com/p/132996/brevo/) The ATS (Brassing) contract expired "what products did you switch from" didn't allow me to input "Brassring" as an option Review Source Response from hireful October 20, 2025 Hi Jeanette, thanks for taking the time to post the review. It looks like your experience has not been what we would have hoped for. While I was pleased to read that the system enhanced the experience of your candidates and hiring managers, it sounds as if it was not as flexible as you need in some areas. Please do keep talking with our team as we’ll always do our best to see if we can find a solution. - Sean Maher, CEO DH Diana H. Head of HR Legal Services Used the software for: 1-2 years ### "Happy User" June 7, 2024 5.0 Pros Really intuitive and easy to use. Our Account Manager is super helpful and i think it is value for money Cons There are honestly no features I am unhappy with Reason for choosing hireful Similar cost and we were offered a discount. the ongoing relationship management was a factor Review Source Response from hireful October 8, 2025 HI Diana! Thanks for the nice review. Great to hear you’re getting on well with the system. - Adrian McDonaghAdrian, Co-founder / Chief helper SW Sarah W. HR and Recruitment Manager Staffing and Recruiting Used the software for: 2+ years ### "Amazing System " May 2, 2024 5.0 Fab team , friendly , helpful and approachable. We have a brilliant \[sensitive content hidden\] . its easy to use , candidates love it and its transformed our recruitment process Pros Easy to use , helpful supportive team , cost effective and visually it looks great Cons Nothing , we have had a seamless journey with Hireful from initial meeting to installation Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Better service , Cost ,better looking system Review Source Response from hireful October 20, 2025 Hi Sarah, thanks for the “amazing” review! Pleased to hear you, your colleagues and your candidates love the system. - Sean Maher, CEO BE Beth E. Head of Recruitment and Talent Food Production Used the software for: 1-2 years ### "Hireful Review" March 27, 2024 5.0 Brilliant - would highly recommend. Compared to other ATS systems used this is by far a superior product. Managed by an innovative group of people, who could not be more helpful. Pros The system is so easy to use, there are so many simple but effective features that make our resourcing teams lives much easier. The customer service from Hireful is second to none, nothing is too much trouble. The team are experts and continually improve their products. Cons It really is hard to find anything that I don't like about Hireful. Review Source Response from hireful October 20, 2025 Hi Beth, we have some wonderful reviews on Capterra but I think this is my favourite! Seriously though, it’s great to hear you are loving the system and that the product and team are making your recruitment easier. - Sean Maher, CEO MH Melanie H. HR Administrator Construction Used the software for: 6-12 months ### "User friendly ATS with a lot of positive features" March 19, 2019 4.0 As a small HR team dealing with a fair amount of recruitment the ATS helps to manage where each vacancy is up to and ensure consistency within our recruitment process. There are a good number of features that we weren't using to our advantage but with the guidance of the EasyWeb team we are making much more use of the ATS and seeing the benefits of this. We are currently creating our own Careers Page on our website and EasyWeb have been great at supporting the implementation of the ATS within this. I've seen various improvements to the system in the fairly short amount of time I've been using it and I look forward to seeing the additional features that are in the pipeline. Pros The software is very user friendly, easy to understand and navigate and has some excellent features which help to simplify recruitment tasks. The team at EasyWeb are great to deal with, always on hand to answer any queries and support with any issues that do arise. Cons The software could be a bit slow at times - however the team do work to regularly update and improve so I have found it increasingly better to use as time has gone on. It is worth making the most of any training opportunities that come up because we had certainly missed some features that we didn't think were available. Review Source JS Julia S. Recruitment Lead Outsourcing/Offshoring Used the software for: 2+ years ### "Great service from a great team!" February 3, 2021 5.0 We have totally transformed the way we do recruitment since it's implementation, far less reliant on agency and can track and manage candidates and interviews from one place now. Pros The ATS is user friendly and the team at Hireful are always on hand to amend it very quickly if we need anything changing to make more suitable to our teams. Cons I can't think of any cons, as I said anything we think could change for the better we ask and it gets changed! Reason for choosing hireful Cost, ease of use and the fact we get it free when we buy advertising that we need anyway, win-win! Also the support of the teams there, along with the ATS we have attended training seminars and taken part in podcasts about our industry. Review Source SG Sarah G. HR Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "5 Stars All the Way!" May 23, 2024 5.0 Struggling to find anything that could be improved on. Pros Brilliant system, easy to use, easy to roll out, customisable, professional - it has made a huge difference to recruitment for us. On top of that, Hireful went above and beyond to help us implement it at a really busy time for us. I wish every company were as great to deal with. Cons Quite honestly, we haven't found anything yet! Review Source Response from hireful October 20, 2025 Thanks for the glowing review Sarah. It’s great to hear that you’re loving your new ATS and we will pass on the lovely feedback about our staff going above and beyond. - Sean Maher, CEO JM Janet M. Human Resources Officer Wholesale Used the software for: 1-2 years ### "Efficient and easy to use; has vastly improved our recruitment process" March 19, 2019 4.0 Our recruitment process has improved massively thanks to the introduction of the ATS. We have managed to get rid of paper applications which has helped in regards to data protection and GDPR. The system has also helped us streamline our recruitment within a large business and to work to work to a clearer framework for all. Pros Efficient and easy to use. Helps with GDPR pressures, keeps us legal and inline. Cons Candidates do say that they have issues logging on to the system - we do get at least 1-2 phone calls per day regarding access issues - of course this could be with the user rather than the system but sometimes we have issues at head office too. Review Source ZT Zoe T. Head of HR Construction Used the software for: 1-2 years ### "Good Starter ATS" April 3, 2019 4.0 It's helping us to be more GDPR compliant and manage high volume recruitment. It has saved us 0.75 of a person by storing and managing the applicants. Pros It helps us manage high volumes of candidates and to communicate easily with them, ie to reject or invite for an interview Cons It can be a bit clunky, for example, if you want to add quite a lot of comment when releasing roles to agencies it's not that easy to type into. Sometimes it decides not to automatically shortlist or to unpublish itself but this is not a regular occurrence. Review Source JW Jeremy W. Human Resources Lead Non-Profit Organization Management Used the software for: 6-12 months ### "Easy Web ATS" April 2, 2019 4.0 Great customer support and quick responses to requests for help or changes. Easy Web ATS has definitely improved our recruitment process and candidate experience. Pros A great improvement on our paper based recruitment process. Candidate experience is much improved with automated, friendly messages to keep them informed and engaged with the recruitment process. Cons Scoring applications at shortlisting stage. Our hiring managers did not find this feature very easy to navigate. Review Source HB Heather B. HR Legal Services Used the software for: Less than 6 months ### "EasyWeb Review " March 19, 2019 4.0 The team are friendly, prompt and helpful, Representatives are always a huge help and on hand whenever you need her and often checks in to ensure we are happy with and understand the system. Pros We now have all of our recruitment on one easy to access portal . This makes organisation a lot easier and takes some of the administration away from the team saving us time and allowing us to focus on more personal tasks and improving our on-boarding, knowing we can easily keep track of candidates from start to finish. The system integrated well with our website, the setup was easy and quick and the team were very helpful. Everyone has welcomed the move to the ATS and the simplicity of the system. Cons We have found the system does sometimes struggle to load data, fine once the page is refreshed! Review Source VR Verified Reviewer Head of People & Organisational Development Apparel & Fashion Used the software for: 6-12 months ### "Review of Easyweb ATS" March 19, 2019 4.0 Overall Easyweb are good to deal with and the ATS has provided genuine benefits to reduce our recruitment time and improved candidate experience Pros Creates one view of all our candidates and allows us to tag future talent even if we don't hire them straight away. Cons As an internet based portal there have been a small number of occasions of glitches and processes temporarily not working but generally Easyweb support do get right on it. Review Source CL Corinne L. HR Assistant Automotive Used the software for: 2+ years ### "Crosby Composites " April 15, 2019 5.0 Pros Easy to use and keep recruitment organised Cons Can sometimes be a little slow to refresh but nothing major Review Source MC Melissa C. People and Resourcing Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Care In Mind ATS Review" March 15, 2019 5.0 Good Pros Very easy to use and EasyWeb are always there to help if needed. Cons Adding candidates with a written application form proves to be difficult. When sending candidates over to hiring managers these applications cannot be anonymised. Review Source MW Miranda W. Director Management Consulting Used the software for: Less than 6 months ### "Excellent one-stop solution to hiring nightmares" August 13, 2019 5.0 Pros The additional Glassdoor and Indeed Review service is amazing Cons None at all. I think this is value for money and would recommend this solution Review Source Similar Products Featured ## Related categories [Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Recruiting](https://www.capterra.com/recruiting-software/)[Job Board](https://www.capterra.com/job-board-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.