# Page 4 | Ricochet360 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Ricochet360 the right Sales Enablement solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/141932/Ricochet/reviews

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Ricochet360

4.8 (82)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 6th, 2026

# Page 4 - Reviews of Ricochet360

## Showing most helpful reviews

Showing 76-82 of 82 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JA

John A.  
Agency Principal  
Insurance  
Used the software for: Less than 6 months

### "Ricochet CRM"

February 4, 2019

5.0

No longer have to deal with multiple vendors pointing fingers at one another.

Pros

All-in-one CRM solution. One company for all my CRM needs

Cons

Getting started can be a little overwhelming, but if you watch the training videos, you'll get the hang of it.

Review Source

JK

JASON K.  
President of Operations  
Insurance  
Used the software for: Less than 6 months

### "Good Lead Management system for the MOney"

January 20, 2019

4.0

Pros

Allows for unlimited customization, robust platform. Rep has been great assisting me in getting it working to my liking.

Cons

A bit challenging to set up initially, integration of prior lead data did not go as expected.

Review Source

WP

Weston P.  
Agency Owner  
Insurance  
Used the software for: Less than 6 months

### "Great Customer Service"

February 4, 2019

5.0

Pros

The best part of the software is how hand off it can be once finely tuned.

Cons

This is a very new software and sometimes that shows but luckily most issues get taken care of quickly.

Review Source

CL

Christal L.  
LSP  
Insurance  
Used the software for: Less than 6 months

### "Best on the Market "

January 18, 2019

5.0

Pros

It makes life so easy, keeping people on task. The follow up with customers is so much easier.

Cons

Waiting for a few more features to come out to make it even better.

Review Source

MA

Mikel A.  
Owner  
Insurance  
Used the software for: Less than 6 months

### "The Great Rico"

January 11, 2019

5.0

Good overall even better results

Pros

Lots of features and you can customize for your individual office needs

Cons

sometimes having to refresh / vendor data

Review Source

ND

Nelson D.  
VP Consumer Direct Operations  
  
Used the software for:

### "Increased Contacts!!"

March 31, 2015

5.0

Speed to Contact have been a great partner for us at New Penn, and Ricochet has helped increased our contacts and production significantly over the last year.

Review Source

Response from Ricochet360

April 3, 2015

Thanks Nelson, We think you guys are pretty swell also!

SH

Scott H.  
CEO  
  
Used the software for:

### "Simple & Effective"

March 29, 2015

5.0

Super fast. Simple interface. Integrates with many other systems. Steadily adding more functionality.

Review Source

Response from Ricochet360

March 29, 2015

We thank you Scott~ Keep an eye out for our upcoming text messaging automation features and gamification layer.

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