--- title: "Neko Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Neko Software - reviews, pricing plans, popular comparisons to other Spa products and more." source_url: "https://www.capterra.com/p/141934/Neko-Salon-Software/" page_type: "product" language: "en" --- # Neko Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Neko ## What is Neko? Neko helps spas coordinate appointments, treatment rooms, staff and client records in one browser-based system. Accept online bookings, manage recurring visits and waiting lists, and send automated SMS and email reminders. Client cards hold treatment history, preferences, photos and consultation details. Gift vouchers, prepaid packages, loyalty programmes and targeted marketing support returning clients. Point-of-sale tools, stock tracking, staff commissions and reporting keep daily operations organised. Phone and email support and a 14-day free trial are available. Features vary by plan. ## What is Neko used for? [Medical Spa](https://www.capterra.com/medical-spa-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$39 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Neko?[Manage this product listing](https://www.g2.com/products/neko-salon-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Neko 4.3 (14) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price A$39 Flat Rate, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (14) Ease Of Use 4.6 (3,655) Value For Money 4.6 (14) Value For Money 4.6 (3,264) Customer Service 4.4 (14) Customer Service 4.6 (3,284) ## Neko alternatives Highest Rated [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (390)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/) [4.4 (613)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145039/WellnessLiving/) [Timely](https://www.capterra.com/p/142756/Timely/) [4.7 (711)](https://www.capterra.com/p/142756/Timely/reviews/) Starting price $26.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142756/Timely/) ## FAQs about Neko Overview ### Which roles and teams benefit most from Neko? Neko is most used by salon owners, business owners, and directors who need to manage appointments, client records, and day-to-day operations in one place. Managers and general managers use it to oversee staff schedules and service performance, while beauty therapists and hairdressers rely on it to streamline bookings and customer service. Answer based on 14 reviews Overview ### What company size and specific industries is Neko built for? Neko is designed for small to large salons and for salon owners or managers who want flexible business management from anywhere. It fits the salon industry, especially businesses led by people focused on improving revenue and profit while handling day-to-day operations remotely. Features and Usability ### What are the key features of Neko? Neko offers scheduling, appointment management, and online booking for salons and spas, along with calendar management, calendar sync, and recurring appointments. It also includes client profiles and customer history, reminders and notifications, billing and invoicing, point of sale, inventory tracking, payroll and commissions, and reporting and analytics. Pricing ### How much does it cost and what fees or limitations are included? Neko starts at $20 per month for the For 1 Staff Business plan. The For 2-10 Staff Businesses plan is also $20 per user per month, with an annual option of $220 per year. The For 10-20 Staff Businesses plan is $200 per month. A free trial is available. Integrations ### Which third-party tools and platforms does Neko integrate with? Neko integrates with four third-party platforms: PayPal Enterprise Payments and Stripe for payments, plus Slack and Xero for team communication and accounting. These catalog integrations cover core business functions and connect Neko to common finance and collaboration workflows. Getting Started and Support ### What training and onboarding options does Neko offer? Neko provides videos for training and onboarding. Videos can support self-paced learning, letting teams review setup steps, product features, and usage examples as needed. This format gives users a visual reference for getting started and revisiting key guidance later. Getting Started and Support ### What customer support options does Neko offer? Neko provides email/help desk support, FAQ/forum access, a knowledge base, and phone support. Without reviewer feedback on support experiences, no user sentiment about response times or helpfulness can be stated. These channels are the only support options listed for Neko in the catalog data. ## Features AI summary Based on 16,930 Spa reviews Capterra data shows that buyers of scheduling software rank the following features as their top priorities: - **Real-time Scheduling** (**52%** of reviewers rated this feature as critical) - **Booking Management** (**56%**) - **Calendar Management** (**53%**) Neko supports all three of the features reviewers value most: **Real-time Scheduling**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses coordinate appointments as availability changes, keep bookings organized, and maintain accurate calendars, allowing teams to manage schedules more efficiently and reduce conflicts. Absence Management Manage and track employee attendance Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Follow-Up Ability to send automated follow-up emails/texts upon conclusion of appointment Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Neko 89 features ### All Features - Absence Management: Manage and track employee attendance - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Follow-Up: Ability to send automated follow-up emails/texts upon conclusion of appointment - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Updates: Automatically update calendars after a meeting has been booked. - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Before & After Pictures: Before and after photos of procedure(s) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Communications: Supports email and text communications for marketing or feedback purposes. - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Profiles: Record client information and feedback - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication: Communciates results to employees in the form of mass messages if there has been an illness outbreak within the workplace - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Custom Booking Page: Provide the ability to create a custom booking page. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Viewing: Provides customizable viewing options (e.g., day, week, month, year) - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - For Salons and Spas: Specific for use in spas and salons - Forms Management: Store, manage and track all forms in a centralized location - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Links: Personalize a booking link to share with customers - Loyalty Management: The ability to create a loyalty program to offer coupons or discounts to frequent customers or to lure back infrequent customers. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Calendar View: Ability to view multiple calendars at once from within a single window - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting and Analytics: Generates reports on the number of punch lists assigned to sub/contractors, the type of work that is noted in punch lists, and other actionable business insights. - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Scheduling Notifications: Receive a notification whenever a customer schedules an appointment - Set Working Hours: Allow users to set automatic working hours. - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Timesheet Management: Track the amount of time spent on a job or task - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Wait List Management: Record, update and manage waiting lists - Waitlist Status Tracking: Track the position in queue in real-time - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.4 (14) 4.4 Based on 14 reviews ## Pricing Value for money 4.6 (14) Free Trial [View pricing plan details](https://www.capterra.com/p/141934/Neko-Salon-Software/pricing/) Solo Businesses A$39.00 Flat Rate,Per Month It includes: - Booking Management - Business Management - Client Experience - Payment Integrations - Sales and Payments - Support and Training For 2-10 Staff Businesses A$20.00 Per User,Per Month It includes: - Booking Management - Business Management - Client Experience - Payment Integrations - Sales and Payments - Support and Training For 10-20 Staff Businesses A$200.00 Flat Rate,Per Month It includes: - Booking Management - Business Management - Client Experience - Payment Integrations - Sales and Payments - Support and Training Value for money 4.6 (14) 4.6 Based on 14 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ PayPal Enterprise Payments](https://www.capterra.com/p/213069/Braintree/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (14) 4.4 Based on 14 reviews ## User reviews Overall rating 4.3 Based on 14 reviews Filter by rating 5(9) 4(2) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent KB Kate B. Director Information Services ### "Disappointing customer support " 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 26, 2020 Disappointing. After two years and assistance with promotion regarding the ease of use- my business is still undervalued. Pros Over the past two years, the customer support team have continued to be argumentative and unhelpful. The cloud base storage is great, but unfortunately the customer service makes this company a terrible choice for professionals. If you want to feel valued, this is not the company for you. Cons The customer support and service. Consistently unhelpful, it’s a work it out yourself approach. So if you’re not tech savvy, expect to struggle. Reasons for choosing Neko Ease of use- cloud based storage Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2026 Hi Kate, Thank you for your feedback. We’ve reviewed our customer records but have been unable to identify a Neko customer matching the name or details provided with this review. As a result, we haven’t been able to locate any support history or correspondence that would allow us to investigate the concerns you’ve raised. We take customer service seriously and would welcome the opportunity to look into your experience. If you were a Neko customer, please contact our support team with the name of the business that held the account so we can identify the relevant records and properly investigate what occurred. We’re pleased to hear that you found Neko easy to use and valued its cloud-based functionality, and we’d be happy to investigate your concerns further if you can provide the account details. The Neko Team SB Samantha B. Beauty Salon Owner Consumer Services ### "Great easy software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2020 Very easy to use quick and effective Pros Love the software it’s so easy and can log on anywhere phones iPad and computer I love it. Cons Would love to get a notification when sms credits are low so I know if txts aren’t being sent out because iv ran out. Reasons for choosing Neko Easy cost effective Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2026 Hi Samantha, Thank you for the great review. It’s wonderful to hear that you’ve been using Neko for more than two years and find it easy, quick and effective to use across your phone, iPad and computer. We also appreciate your feedback about receiving a notification when SMS credits are running low. Suggestions like this are very helpful when we’re looking at ways to improve Neko. Thanks for choosing Neko and for taking the time to share your experience. The Neko Team KL Ka L. Salon owner Cosmetics ### "Optional to setup for clients " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 8, 2020 I know you guys keep improving your software cause this 3 years I can see the difference. But I believe that can be better Pros If there is a optional to set up what we can see on the schedule. For example, on the schedule screen, when the mouse(arrow) go or right click the scheduled appointment, we can see the basic details, like name, phone number, booking time , services & comment etc. but we cannot see the card number, cause we basically just located the client with card numbers not their name or phone number. So we need to open another page to use there phone number / name and search them out, click in to their profile, and also scroll down to the bottom and check the card number and find their card out. Cons Let us choose what we hope to display on the scheduled appointment (the little box when we right click the scheduled appointment) / add display “card number” Reasons for choosing Neko Google search, it’s free trial at the beginning. Once I tired I loved it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2026 Hi Ka, Thank you for the 10/10 review and for using Neko for more than two years. We really appreciate the detailed suggestion about being able to choose which client information is displayed directly from an appointment. Feedback with a real-world example of how you use Neko is particularly helpful when we’re considering improvements to the software. It’s also great to hear that you’ve noticed how much Neko has evolved over the years. We’re always working to make it better and easier to use. Thank you for choosing Neko and for taking the time to share your feedback. The Neko Team SV Shelley V. Owner Health, Wellness and Fitness ### "Great value for money for a micro business " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 3, 2020 It was easy to start to use and very affordable Pros Very easy to use and covers most aspects Cons It does glitch out a lot and you can’t use 2 different gift vouchers for the one person treatment and if a mistake is made with transactions you can’t change it back of house Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2026 Hi Shelley, Thank you for taking the time to review Neko and for being a customer for more than two years. It’s great to hear that you found Neko easy to get started with, affordable and able to cover most aspects of running your business. We also appreciate the specific feedback about gift vouchers, correcting transactions and the reliability issues you experienced. Feedback like this is particularly useful as it helps us identify where we can improve both the software and the day-to-day experience of using Neko. Thanks again for your feedback and for choosing Neko. The Neko Team KH Katherine H. Beauty Therapist Retail ### "Functional, Great Value for Money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2020 Really great, it’s easy to use and pretty good value for what you get. Pros I love the layout and how easy Neko is to use! It is so customisable if you want it to be or you can use it for basic needs too. It’s easy to store client info and make bookings too. It has different payment options too which enable you to use the software with most payment systems Cons Sometimes it could be a little buggy and freeze but they have since seemed to correct this in the last few months I haven’t had an issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2026 Hi Katherine, Thanks so much for the 10/10! We love hearing that Neko works just as well for the basics as it does when you want to customise things to suit your business. It’s also good to hear that the freezing issues you experienced had already improved by the time you left your review. We’re constantly working behind the scenes on Neko, so it’s always encouraging when customers notice those improvements. Thanks for choosing Neko and for sharing your experience with us. The Neko Team TT Tiriana T. Business Owner Health, Wellness and Fitness ### "Neko software review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2020 Good. Which the basic fee included the reminder to clients. Pros 1\. Of recent, the information about Corona Virus and keeping up to date with the worlds changes through the challenges of operating a business. 2. The online help chat with quick turn around response. Cons Needing to pay for the "add on's" for things like the reminder emails to clients, or txts to the clients. I dont use these and do these functions manually to avoid a higher subscription. Alternatives considered [Timely](https://www.capterra.com/p/131584/Timely/) Reasons for choosing Neko The costs was less than Timely. Being a small business my expenses need to be as low as possible and this was why I chose Neko over Timely. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2026 Hi Tiriana, Thank you for the 10/10 review. It’s especially nice to read your comments about our support during what was an incredibly uncertain time for small businesses in 2020, and that you found our online support responsive when you needed help. We also appreciate your feedback around reminders and add-on costs. We’ve always tried to make Neko affordable for smaller businesses while giving customers flexibility around the features they need. Thanks for choosing Neko and for sharing your experience. The Neko Team MS Mike S. Director Consumer Services ### "Trial requires credit card" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 2/10 March 25, 2020 The requirement to provide a credit card for evaluation purposes erodes trust. There is no valid rationale for this requirement. Pros We did not progress the trial due to the requirement for a credit card during the set up process. Cons The request for a credit card for evaluation purposes. We have tested many salon and spa management SAAS offerings, none of which requires credit card details for evaluation purposes. Alternatives considered [BookSteam](https://www.capterra.com/p/133845/BookSteam/) [Versum](https://www.capterra.com/p/144096/Versum/) [Setmore](https://www.capterra.com/p/122035/SetMore/) [Timely](https://www.capterra.com/p/131584/Timely/) [Appointy](https://www.capterra.com/p/122249/Appointy/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2026 Hi Mike, Thanks for the feedback. We understand why being asked for payment details before you’ve had a chance to properly evaluate the software could be a concern. Your review dates back to 2020 and our trial and signup process has changed since then. We’ve continued to refine the experience to make it easier for businesses to explore Neko and decide whether it’s right for them. While you didn’t get the opportunity to try Neko itself, we appreciate you taking the time to explain what stopped you from progressing with the trial. The Neko Team TB Terrie Badullovich B. Owner Retail ### "Awsome salon program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2018 Pros The ease of use....l the transportable system is great for todays business. Cons Changing transactions.... sometimes I find I've entered the wrong curreny and can't change the sale without cancelling transaction and starting again... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 17, 2026 Hi Terrie, “Awsome salon program” is certainly a review we’re happy to receive! Thank you for the 10/10. It’s great to hear that you found Neko easy to use and liked being able to take your business with you rather than being tied to one computer. We also appreciate the feedback about correcting transactions. Those little frustrations in everyday workflows are exactly the sort of feedback that helps us improve Neko. Thanks for being part of the Neko community. The Neko Team Travis G. Business Owner ### "Absolute value for money, easy to operate with fantastic puntual support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2018 Pros Absolute value for money, easy to operate with fantastic punctual support. Having used many other software systems in the past I highly recommend Neko for value for money Cons There is nothing that comes to mind that I don't like about Neko. It meets all my requirements in assisting me run my business. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor July 5, 2018 Hi Travis, many thanks for your review! We're glad you are happy with Neko. We are always happy to develop new features in consultation with client needs, so make sure you get intouch if you would like to see something new :) JD Jacquie D. Hairdresser ### "Use Neko daily for at home Salon.Easy to use for myself and Clients when they book online" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 21, 2017 Pros This software is Simple, straight to the point, easy to use. My clients have loved how easy it is to book their own appointments when it suits them. Cons I have had Clients tell me that they are having alerts (reminders) sent to them at 4am in WA. I have yet to contact Neko Support to try and rectify this issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 5, 2018 Hi Jacquie Many thanks for your review. Appreciate it :) [View all Reviews](https://www.capterra.com/p/141934/Neko-Salon-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.