Who Uses This Software?

ChiroSpring serves chiropractors, acupuncturists, therapists, medical doctors and more! We offer a complete EHR that will run a busy practice and keep staff happy.


Average Ratings

63 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Pricing Details
    Starts as low as $99/mo. www.chirospring.com/pricing.php
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ChiroSpring
  • www.chirospring.com
  • Founded 2011
  • United States

About ChiroSpring

Rated #1 cloud-based software in chiropractic in both customer satisfaction and features. ChiroSpring can streamline your practice increasing efficiency thereby maximizing profits. Designed to be simple to use yet packed with powerful features. Everything from scheduling to billing and ultra fast SOAP notes. Experience a demo and see for yourself why ChiroSpring is the best software in the industry!


ChiroSpring Features

  • Appointment Management
  • Billing & Invoicing
  • Claims Management
  • EHR Certified
  • Outcome Assessments
  • Patient Account Management
  • Patient Records
  • SOAP Notes

ChiroSpring Reviews Recently Reviewed!


With Chirospring for over 3 years. Genuinely impressed with this company and its product!

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I rarely write reviews so it's not a small thing that I'm writing my second five star review for Chirospring. My office has been with the company for over 3 years. In that time, I've been so impressed and appreciative to be on the receiving end of an almost constant stream of product upgrades and new features.

Recently the software team hacked a challenge that my office was having with our supplement inventory management. They reduced a 2 hour daily procedure to a 1 hour daily procedure and "cured" the headache associated with our product ordering process. My inventory management position no longer requires a person with intense concentration and complex mathematical skills to manage a simple task, and this widens my hiring pool going forward.

Chirospring is more than keeping pace with the slippery game of constant technology and industry changes. They are performing as leaders. The result for me is a software program that has created the framework for a 3 fold increase in my practice stats in the last 3 years. The result is the security and confidence of knowing that I'm partnered with a growth oriented company that is here to stay. And the result is the satisfaction of working with ethical, hardworking and customer service oriented professionals, who I can count on for consistent attention both to my account and to the advancement of their product. Thank you once again team Chirospring!

Cons: Nothing is perfect, but this is as close as it gets. It could use a better system for keeping track of and filing daily notes for better intraoffice communication and project management, but we are able to do that fairly successfully on a simple Word document.

Vendor Response

by ChiroSpring on October 25, 2017

Thank you Dr. Forgosh for your AMAZING comments. This brings so much happiness to us knowing what a positive impact we have made upon you and your practice! :)

As you referenced in your review we are constantly adding new and great features to simplify the daily activities of our customers. The result as you pointed out in your three fold increase in profits is more efficiently resulting in increased profits.

We look forward to our continued relationship and providing you and your colleagues the software they deserve! :)

Quality product & Even better support!

Apr 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Intuitive to use

- Cloud based

- Versatile to meet personal practice specifications

- Constantly adding features to make product even better

Cons: - Software updates:

This is a two edge sword. Although I love that Chirospring is constantly adding things to make their product better, they have to put out updates to do so. This can lead to alot of updates over a short time period. Although this can be annoying, I'd much rather have a software team that is trying to make the product better than sitting back and only managing software that has already been developed.

Overall: We have absolutely loved working with Chirospring. It is incredibly easy to use, yet versatile enough for our office which uses techniques not compatible with other EHR systems. We also love that you can run the software on your hardware of choice (ie Mac or PC). It has made it incredibly nice since we use both operating systems within our office.

Although the software is great, the support is second to none. The support team is well trained and are able to get you an answer within minutes if they don't know something. After having frustrating experiences with phone support teams in the past with other companies, I am grateful to be able to have confidence in a team that makes sure you get the help you need when you need it.

One more thing... I was thrilled last week when I got into a situation that the support staff couldn't solve and instead of pushing me around to another staff member, they got me in touch with the lead programmer to work out my issue. They go above and beyond the call of duty to make sure you get what you need.

If you're contemplating between Chirospring and another EHR, rest assured that this is a great fit for any chiropractic office.

Vendor Response

by ChiroSpring on April 28, 2017

Dr. Dayton,

Thank you for the WONDERFUL review! We love that you are enjoying your ChiroSpring experience and that we are delivering the software and support you need to drive your practice!

Yes... in regards to your update comment. At ChiroSpring we never stop innovating. Updates take less than 30 seconds so they are not that intrusive and we deliver amazing new features like our patient kiosk, integrated payments, new evaluations (e.g. orthopedic tests, sensory tests) and MUCH more. Everything we do is community driven and we LOVE helping chiropractors achieve their maximum potential through better software.

We look forward to continuing to serve your practice needs! :D

Best Software!!

Apr 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I recently ended up switching from my old software to ChiroSpring. My old software was slow, kicked me out of the system all the time, wasn't compatible with my Mac or IPads, wasn't visually appealing, difficult to use, and took a thousand steps and clicks to perform one task. ChiroSpring has been the complete opposite of that. My initial concern was that I use all Apple products in my office and I needed a software that was compatible with my devices and ChiroSpring definitely is. My previous software claimed they were compatible with Mac and claimed they were cloud based and after using it I found out that it wasn't as they had claimed it to be. So, I took the chance, after already spending a lot of time and money on one software, I contacted ChiroSpring and they so kindly got me started right away and I have had no regrets. ChiroSpring is very easy to learn, easy to use, the software is visually appealing and updated, has amazing support, is cloud based, is fast, and has great features and soon to be features such as the patient kiosk. ChiroSpring states that they give you one-on-one training, and they actually do! The training doesn't stop there though, anytime I have a question, customer representatives are right there to help me. Another reason why I love ChiroSpring, is because they are always looking to add features and update their software to benefit YOU. The x-ray annotation tool is really nice to have as well. I do not have digital x-ray in my office, but I simply take a photo of the x-ray using the office IPad and upload it and I can analyze the x-rays through the software. They simply make your life easier. If you are wondering what is the best software for you, do not do what I did and waste your time and money by purchasing a different software. Contact ChiroSpring and tell them your concerns and what you are looking for in a software and you will find out that this is the software for you!

Cons: There are no bad qualities or features about ChiroSpring that I can comment on. I have nothing but good things to say.

6 month review of ChiroSpring

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pros: It is easy to use. This is cloud based and touch screen. It is very affordable and much less costly than the other touch screen EHR out there. In my opinion, this is the best touchscreen EMR/EHR out there. It comes with macros, but custom macros are easy to create to suit whatever practice style you have. Their customer service is fantastic! I cannot stress this enough. I emailed them on Sunday and got a personalized response back answering my question. I have made a few recommendations to add a feature to the EMR and they actually did it. They thought it was a good idea and they made it happen. It was so that you can share your Macros with other docs using the system. How cool is that!! They are continually improving the software and adding features. I look forward to their updates. We have tried other EMRs and this is by far the best.

Cons: When the need arises to print a note, the notes are long. You can change this in print settings though, but they still print a little long.

Overall: Overall experience is fantastic!!

They are making a couple of improvements that are in the works. One of which is the capability to put a clinic's letterhead on the note. It is in the works though!!

Vendor Response

by ChiroSpring on August 29, 2018

Dr. Zohn,

Thank you for the AWESOME REVIEW! :)

Yes we worked hard adding your feature request which was the ability to share Macros with your colleagues. And we did this in only a couple weeks!

ChiroSpring is already the #1 software in chiropractic and gets better every single day. As you also know we just pushed our major software update which packed over 80 new features! HUGE! And at NO COST to our customers.

Oh... and thanks for noticing how awesome our customer support is. It's second to none. ;)

We look forward to continued success and growth with your practice Dr. Zohn.

Multiple locations, multiple docs- this software is a dream come true!

Feb 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I started out on paper for years with a ledger, an appointment book, and travel cards. After 2 clinics and 2 doctors, you can imagine just having one office try to book an appointment for the other- (let me just call the person with that doc's schedule and get right back to you!) After growing much faster than expected, I was spending all my hours off just trying to calculate my associate's percentage on paper each month. I was losing money because I didn't have time to learn the complicated system on my $ software that still cost me $/mo (old system). The people at the old system cut off my training after 3 months and said I would have to pay the premium to have access to it unlimited. I was paying $/mo for an appoinment reminder system that I had to manually copy from the paper schedule each day.

When I discovered Chirospring, it changed my life. At this point I had 2 docs and 3 clinics. It was easy to learn (EVEN FOR ME!). But the cherry on top was the service- I hate to tell the world that the representative answered my emails at 2 in the morning bc I don't want people to expect that level of service! Anytime I have a question, it is answered within an hour, but often within 10 minutes. AND, they never cut you off- their help is part of the monthly fee. Exceptional! I hate to admit that I was living in SUCH DARK AGES, but when I generate reports on income, stats, etc, and have the info at the click of a button, I really can't describe how wonderful it feels. Now that we have 3 docs and 3 clinics, we can do up to the minute scheduling, and see everyone's schedule in real time. The appointment reminder system that they recommend is waaaaay cheaper, 66% in fact, and it pulls right off the schedule! SOAP notes are a breeze, and I can get a new patient soap done in less than 5 minutes, with less than a minute for regular visits. Having a SOAP for every visit really puts me at ease in case notes are requested in the future.

Due to chirospring, our everything is accounted for and easy to find at the click of a button, and it's cut out needing an extra part time staff member. Thanks so much for revolutionizing my life!

Vendor Response

by ChiroSpring on February 03, 2017

Dr. Peterson,

We couldn't be happier to hear you are LOVING ChiroSpring!!!! :D

Unfortunately you had to go through the experience of purchasing what many believe to be the leading software in the industry only to find you wasted $10,000. :(

Now you have better software that can easily handle your multiple locations, large staff and busy schedule.

Ha ha ha... we had to laugh at your review as you pointed out how quickly we respond to emails. Yes... 2 am... GUILTY AS CHARGED... :)

We are happier to hear your practice is more efficient than ever before! :D. Your success and happiness is our success and happiness.

- The ChiroSpring Team

Versatile, flexible and responsive

Nov 21, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Versatile, flexible and responsive.

Cons: It is large and I don't utilize the entire program even thought it is a click through program because it has soo many features.

Overall: In the Chirospring program I thought I had a good idea for an update in the program. With previous contact with this department, and I felt I could call support and offer my unsolicited suggestion. I found that Brian saw what I was trying to explain and he offered a short tutorial, taking time to see I understood his suggestions to help me navigate the program a little better. It occurred to me there was another question that would come up when evaluating new patients. It was about the straight leg raise in the evaluation narrative in the objective section. He took the time to hear and understand what I was trying to explain and asked how I might change it and he said he would pass the suggestion along to the development team. This is something I have like about your program from the start. It continues to evolve making more utilitarian for the practicioner and the best system I have found if one is interested in a complete patient record. Versatile, flexible and responsive is how I would describe the Chirospring program and the support team. Thanks Brian!

Recommendations to other buyers: Best patient software I have found.

Vendor Response

by ChiroSpring on February 08, 2017

Thanks for your comments Dr. Jackson! :D. We are thrilled you are LOVING CHIROSPIRNG. I love your con in that our system has too many features... LOL... yes... ChiroSpring is a fully loaded program. We realize not every user will use every feature but we do ensure that you can arrange your dashboard (for the most common tiles you use) and even block out components in the Edit SOAP entirely if you do not use them. The software is easy to use and easy to customize.

We are proud to have you on the ChiroSpring team Dr. Jackson. :D

We use this software daily in a chiropractic office. Super easy to learn to use and very intuitive.

Nov 16, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The ease of the patient dashboard and recent patient "Apps" makes finding and scheduling patients quick and efficient. The Best part of this software is the Billing App!!! Keeping track of patient billing is kept in great billed, to bill, pending etc. It really makes my job as the Office Manager and Biller faster and more organized. I can find and print ledgers and statements easier and faster as well.

Cons: As much as I love this software there have been issues with text files being sent to clearing houses. This has made for difficult billing issues, but each has been resolved in a timely manner and have always been first priority with customer service and programmers. There are a few glitches that still plague us daily, but we're assured by IT and Programming that they are being updated daily. The start up was lengthy and time consuming, but coming from an older software program we just needed time to acclimate to the new one.

Vendor Response

by ChiroSpring on August 29, 2018

Heather,

Thank you for the wonderful review. It's great that you mentioned the ease of use and intuitiveness of ChiroSpring as this has always been the focus of our unique design. :)

And as you are a BILLER it's GREAT to see you LOVE the Billing app as it was designed to make billing EASY. If this passes the inspection of a biller then that's the stamp of approval anyone should go by. :)

As far as your con with the .TXT files... There are no bugs or issues there. That file has not changed in over 7 years and is accepted by almost every clearinghouse out there. The great news is we are also adding ANSI 837 EDI file support in our next major update. This will give customers the flexibility to choose the file format that works best for them and their clearinghouse.

Excellent customer service and software design. Has created more ease and less stress in practice.

Aug 16, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Chirospring software does much more than I need out of a practice management software since I am mainly a cash practice. I don't have any staff at my office and I run the whole practice myself and Chirospring has freed up so much time. I love that I can work from home if need be. Chirospring is a solid company that I trust as compared to other very large software companies that I think are overpriced and lack a sense of personalized attention and customer service. Chirospring has been patient with my slow learning curve as I transitioned off of what I now see was archaic paper chart notes. If you are a solo practitioner running your own office I highly recommend Chirospring. The monthly subscription fee and extra fee for the reminder call service is a whole lot cheaper than hiring staff. I have increased productivity since using Chirospring not to mention my patients experience a much higher level of service with the high level SOAP notes and documenting. And, still being a newer user, there is still more to uncover and integrate into my practice that will save me even more time.

Cons: The only thing that I didn't love was the time I had to put in to figure out how to use the software, but there is learning curve with all new things.

Overall: More organization, ease and a higher level of documentation in my practice.

Vendor Response

by ChiroSpring on August 16, 2017

Thank you Dr. Lemesh for the kind words! We are blessed to have you as a customer and look forward to making your practice run smoothly.

ChiroSpring runs my entire practice with ease!!!

Mar 24, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: ChiroSpring provides peace of mind as well as the most advanced and complete software at your finger tips. It's huge.You can't put a monetary value on peace of mind but ChiroSpring, with it's many benefits, is golden. ChiroSpring takes most of the stresses of hardware, software and patient data out of your office and off your shoulders.



Two benefits of ChiroSpring are the security and simplicity. ChiroSpring provides redundant offsite storage and upkeep of patient data and software. I no longer have to worry about maintaining an office's computer network, chasing network and computer bugs, or updating systems and their software. ChiroSpring takes care of that on their end. From my office, I simply log in. At times ChiroSpring support will prompt users to reinstall our "office app", a two button process, to benefit from their latest software additions. It's that easy. No stress and the software gurus at ChiroSpring are awesome. Further, all that is required to utilize from the ChiroSpring EHR software is a modern computer and Web access. Your "office software suite" and data is accessible to you from your office, home, vacation, or wherever you have the need and an available secure computer. It's beautiful.

ChiroSpring is one complete software. It does everything it's supposed to do, everything necessary and appropriate in a modern practice, everything from the front desk to doctor's notes and straight through checkout and billing. And Chirospring does it as well if not better than anything else on the market. The software itself is intuitive and immediately strikes you with a familiarity common to most of today's handheld computer applications. My office manager, all ready a happy person, has been grinning from ear to ear for months now. Her job is considerably easier.

From a practitioner's stand point, my job is easier too. Documenting patient data and SOAPs is fluid and efficient. The software's interface and data stream rational comes across as one designed by a chiropractor. I think it was. It is not haphazard or piecemeal. The software is polished and perfected for the chiropractic office. From subjective findings to objective test and observations to diagnostics, treatment, scheduling and billing. It all flows and with each patient, i's are dotted and t's are crossed. ChiroSpring has helped us with provision of services, maintaining scheduled progress exams and scheduling. It's helped our bottom dollar.

I have been practicing for over 20 years and this is by far the best chiropractic software there is.

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I am constantly impressed with the amount of thought that went into producing this software. It is extremely easy to learn and use and it is very comprehensive. I have evaluated many chiropractic software programs over the years and this is by far the best I have encountered. The customer service is outstanding and they're constantly working to improve the software. I love the integration with the front office and accounting portion of the software. My front desk person always knows how much to collect The customer service is outstanding and they're constantly working to improve the software. I love the integration with the front office and accounting portion of the software. My front desk person always knows how much to collect it. It is easy to apply payments and the patients ledger is always correct. The posting of insurance payments is equally impressive and well thought out. The reminder call feature that allows appointment confirmation via text, email, or voice phone call is terrific. I highly recommend the software

Cons: I can't think any of any reason that I do not like this software. It does everything that I wanted to and then some.

Vendor Response

by ChiroSpring on July 19, 2018

Dr. Samuels,

"By Far the BEST you have EVER encountered"... WE LOVE HEARING THAT!!! :D

We also LOVE hearing how much you appreciate our wonderful SUPPORT TEAM. They do a phenomenal job.

What you will love even MORE is that our next update (out in beta right now) has OVER 80 NEW FEATURES!!!! ChiroSpring is already #1 in terms of ease of use and functionality. We are now taking it to the NEXT LEVEL. :D

Thanks Dr. Samuels for your awesome review. We look forward to delivering you a continued amazing experience and helping drive and grow your practice.

Chirospring Works for Any Office

Mar 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use - organized perfectly

Cons: The program is not the prettiest to look at (color scheme and design) but it's ease of use surpasses the need to see "pretty". Also, the moving from checkin to awaiting checkout to checkout is a bit much for us bc most of our patients are walk ins. I would also like to see a patient portal that the patients can sign in on when they walk into the office and answer a few subjective questions on.

Overall: Our office switched to Chirospring about 6 months ago. We struggled with our previous software for 18 months. We were fully integrated in Chirospring in less than 3 months! Our office has alot of walk-in hours and it is so easy to add a patient and schedule quickly. It auto-applies payments and works seemlessly with our clearinghouse. Reconciling claims is literally a breeze. Would recommend to any office!

Vendor Response

by ChiroSpring on March 10, 2017

Thank you for the wonderful comments Sandy! :). We are so happy you are LOVING CHIROSPRING and it's making an impact in your office.

The con you mentioned is our upcoming Patient Kiosk. It will allow your patient to populate all subjective information including demographics, smoking status, medications, allergies, problems, complaints, review of systems and much more. In addition to that you can upload any paperwork for your patient to digitally sign (acknowledge) as well as create any set of intake questions you desire. This is a MAJOR feature and will dramatically improve your practice efficiency. :D.

We are getting very close to completing this feature.

Service has been exquisite! From functionality to customer support, ChiroSpring is top notch!

Aug 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that I am able to not only create my own templates for notes, but that I am also able to create templates for buttons within the Subjective, Objective, Assessment, and Plan sections. This allows for such an easy way to write notes because it drastically decreases administrative time!

Cons: The only con that I can think of is that there isn't currently an app that I can use with my iPad. ChiroSpring does work through the use of an iPad, but there is not an app yet. They are working on it, however which is awesome!

Vendor Response

by ChiroSpring on August 29, 2018

Dr. Stegner,

Thank you. for the AMAZING REVIEW of ChiroSpring. Having used the software over 2 years you definitely have enjoyed our continuous software updates and new features.

As you mentioned everything is customizable in ChiroSpring, more than any other product out there. It is also FULLY PACKED "out of the box" as they say so you don't really need to tweak anything if you do not want to. The software was designed by a chiropractor after all. ;)

ChiroSpring is a home run!

Nov 11, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: This is my second review of ChiroSpring but so much has changed since my first review, new ICD-10 codes and numerous ChiroSpring upgrades, that I wanted to reinforce the highest rating for ChiroSpring.

ChiroSpring is a complete solution to your office software needs and will save you time, money and stress. ChiroSpring also provided us users with a seamless transition from ICD-9 to ICD-10 coding and with the usual intuitive and efficient interface to do so. October 1st, 2015, was stress free in our office.

ChiroSpring saves you time because all necessary front desk functions are included and easily accessible. Multitasking is a breeze. Reconciling insurance, for instance, is easily interrupted (docked) in order to check out a patient, or schedule an appointment, or enter in a new patient. Then just hit the docked task and you're right where you left off with reconciling. The user interaction is kept to a minimum. Every task is as automated as possible. Commonly used reports of all types are all ready loaded into the system and ready for your use. The scheduler is wonderful.

ChiroSpring saves you money because it considerably reduces your man hours. Billing, birthday lists, evaluating missed and rescheduled appointments, reconciling receivables, patient communication and even electronic document input are all efficient and easy.

ChiroSpring reduces office stress by eliminating the need to maintain computer networks or manage electronic data storage. Data is off site and redundant. Uploading data is easy. And it's mobile!

In addition, as incredible as the ChiroSpring software is, the ChiroSpring team is even better. They are thoughtful, friendly and very able professionals who express genuine concern for your success and product satisfaction. They are obviously proud of their product and should be. They are excited when you communicate with them and cut no corners when accommodating your needs. ChiroSprings has a great crew.

Since using ChiroSpring for over a year now, I have and continue to recommend it with the highest praise. Whether you are an established practice or just starting out, ChiroSpring will be he best investment you make towards a successful practice.

Old dogs learning new tricks!!!

Apr 27, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Whoever said that old dogs cannot learn new tricks did not know about the Chirospring program.

I have been in practice for over 36 years and for the past 15 years have been using an office based chiropractic software program to do all my scheduling, accounting, insurance and billing and management and marketing matters. It has suited me and my practice needs well over the years but when I needed to change programs because of outdated hardware and limitations of software for new billing codes I researched what was available on the market today and I came to the conclusion that Chirospring would be best suited for me -- the criteria for what I needed had to include not only the usual scheduling, billing, accounting, etc. but also needed it to run on Macs (I am a Mac guy, having always been one) and I wanted it to be cloud based because I wanted the portability of having access from anywhere at any location I am at.

Needless to say the thought of learning a whole new program especially for someone my age (I ain't telling) was a pretty scary thought but once I uploaded the program and watched a few of the video tutorials I was up and running in just a few days. It couldn't have been any easier.

As for the program itself I am extremely happy and greatly satisfied -- it does everything I need to run my office effectively and efficiently with a great deal of ease as well as having features on it I never dreamed of which will greatly help and aid my practice -- it has a bunch of bells and whistles which are pretty darn impressive.

But what is truly impressive is the unbelievable access to support they give you --- whenever I contacted them they immediately answered my call and were willing to do whatever it takes to answer my questions and get it done -- remarkable!!! They have even incorporated suggestions in their updates I had for improving the program -- again remarkable!!!

Overall I could not be any happier than what I am with Chirospring --- it is a great program - it is easy to use and does everything and more to run a practice -- and it is a great team of people willing to go out of their way to help and support you.

And yes, old dogs can indeed learn new tricks.

Great software, Great customer service, Great price!

Mar 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using ChiroSpring for almost a year now. The customer service, from training to support, has been impeccable, always quick to respond, open to suggestions and helpful. Customizing records is quick, easy. My staff has found ChiroSpring super easy to learn how to do everything including adding new patients, scheduling appointments, taking payments, sending bills and claims. I would highly recommend that anyone looking for great EHR software at a fair price to give ChiroSpring a try. You will not be disappointed.

Cons: My only complaint in ChiroSpring is that because it is cloud based, there can be a slight lag in response time based solely on internet connectivity. This is also a plus, because it is cloud based, it is easily accessed from any computer, and you don't have to worry about losing data if your hard drive crashes.

Vendor Response

by ChiroSpring on March 06, 2018

Dr. Permenter,

Thank you for your WONDERFUL FEEDBACK! We LOVE knowing that we are making your practice more efficient through better software. We also love providing new and great features that we know you love to use. ChiroSpring is already the number 1 cloud-based EHR in chiropractic and gets better every single day! :)

THE BEST PROGRAM AND CUSTOMER SUPPORT ... EVER.

Feb 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It helps improve the flow of the office by creating fast and effective ways to document everything needed.

Cons: It occasionally runs slow, although, this issue has continued to be improving.

Overall: We have been using Chirospring for over a year and we continue to be 110% satisfied with it. It has greatly improved the flow of our office. Customer support goes above and beyond to make sure that we are happy. I love that they are always accepting suggestions for improvement, and they really do make those changes! Way to go guys!

Recommendations to other buyers: Not right now, but we are always providing any suggestions when some thing comes up. And are always so impressed with your effort and work to make it happen.

Vendor Response

by ChiroSpring on February 08, 2017

Thank you for the wonderful review! It makes us so happy to hear that you are 110% satisfied. We work day in and day out, as our goal is to improve efficiency of practices and help them increase profits and reduce stress. In regard to your con of occasional slowness, that is of course not an ongoing issue, as we have already optimized the servers to accommodate our growing customer base. We will continue to optimize our servers as we add more and more customers.

Easily adaptable software to meet your practice needs

Jul 15, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - It's extremely intuitive.

- It's scale able if you are considering adding a nurse practitioner, pt, acupuncturist etc in subsequent years.

- The support staff is amazing. They are always prompt in getting back with me and have been able to answer all of my questions every time I've called.

Cons: The only con I can think of is that you currently have to print out new patient paperwork rather than having the patient be able to do it online or on a table in your office. However, we've been told by Chirospring that this feature is coming late 2016!

Overall: Chirospring is incredibly versatile to meet the specific needs of any chiropractic office. In addition to being adjustable to meet each practitioner's needs, it's also very intuitive and easy to use. Our front desk staff that I trained this week only needed half a day to feel very comfortable and fluent in using the system. It's both elegantly simple and robust enough manage several healthcare providers within one system.

Vendor Response

by ChiroSpring on July 15, 2016

Dr. Dayton,
Thank you for your wonderful comments. We are thrilled you are LOVING CHIROSPRING!!! :)

You are correct with your Con... We are building a patient kiosk that will allow your patients to input all of their subjective information including medications, problems, allergies, complaints, review of systems, and EVEN any acknowledgment forms or custom intake questions you want. It is fully customizable and will work on any device (Mac, PC, iPad). Even better your patients will be able to do it from home (that is if you want).

Thanks for LOVING CHIROSPRING! :)

No Spell Check!!!

Jul 03, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: Support is great. I like the fact that it's cloud based, app based, touch screen optimized, very customizable and pretty easy to figure out. I actually love the product overall and will change this review to all 5 stars as soon as spell check (with auto correct preferably) is incorporated into the free text fields.

Cons: No Spell check in ANY of the free text fields. That is my biggest belief for sure. A fancy new cutting edge cloud based software with no spell check? Come on people!

ChiroSpring also requires the use of the long-abandoned and unsupported plugin "Silverlight" as well as an old, less secure version of Firefox for installation. Again, not very cutting edge.

Overall: My biller loves it. She thinks it will save her a significant amount of time in billing and accounting.

Vendor Response

by ChiroSpring on July 19, 2018

Dr. Penner,

The context of your review is GREAT! It seems you and your staff LOVE the software. Aside from no spell check we see that things like our simple billing feature is saving your staff time, which in turns saves you money. :D

Do not worry about the spell check... we are working on this feature now. I expect your review to change to a full 5 stars once we implement this. :)

Our upcoming update boast OVER 80 NEW and GREAT features! It's MASSIVE. We work 7 days per week ensuring you have the best product in the industry.

Thank you for the review and we will hold you to the 5/5 stars once we get your feature request in. :)

New Practic Using ChiroSpring

Aug 25, 2016
5/5
Overall

4.5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: This product seems to be everything that is represented in the video. There are many functions and customizable parameters/functions in order to individualize this software to my specific needs and usage. I am able to put as much detail into the SOAP notes as I feel necessary to complete the picture of the patient, their individual visit and progress. The software moves quickly from screen to screen and has many double check features in order to make sure I complete the various functions correctly. My office is a "one man band" at the current time with 8-22 patient visits daily. I have to check patients in, schedule patients, treat patients and take payments. I have two computers; one at the front desk and one in the treatment room that are working simultaneously with patient flow. If this system didn't work, I would need more help or need to reduce patient visits. I am looking at increasing patient visits to 30 per day in the next few months. I feel this software will allow me to complete all necessary task without making patients feel rushed or ignored.

Cons: There was initially difficulty downloading part of the software on my iMac. But the support staff was available and helped me work out these issues quickly.

Recommendations to other buyers: Look at the tracking of patient visits and reported pain scales. Look at the reminders for re-exams and notations that can be made on the first page of the SOAP that gives a comprehensive view of the current problem, when it occurred, adjustment types (I put into the header), and other necessary information needed while we treat a patient. My computer sits where I can see when treating my patients without being too obvious to the patient giving the impression that I am more interested in the computer than the patient.

Really enjoy this software

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like that it is specific to chiropractic and that updates and improvements are done often.

Cons: So far things are going really well. Nothing bad

Overall: Great, quick responses to my requests or questions.

Vendor Response

by ChiroSpring on August 29, 2018

Dr. Barrus,

Thank you for the WONDERFUL REVIEW. We really appreciate it.

Knowing that you are LOVING CHIROSPRING makes us very happy.

We are sure you are also enjoying our major software update that was just pushed out with over 80 new features! :). Nice!

And we are already working on our next major release... With ChiroSpring there is always something new and exciting in what is already the #1 software in chiropractic!

We look forward to continuing to streamline your prattle Dr. Barrus.

We LOVE ChiroSpring! It runs our busy practice.

Mar 24, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: As the GM of a high volume personal injury chiropractic office, I had just a few crucial requirements in choosing an EHR software. The first requirement was speed in finishing a soap note while still producing a quality soap that is compliant. ChiroSpring does a great job of meeting those needs. ChiroSpring is very streamlined and efficient. Secondly, I needed something easy! When hiring new employees, I did not want a six week training period on the software alone. We have a full staff of ten employees. They all caught on within one day up to one week, ages ranging from 18 to 47. They offer a beautiful demo that helps everyone practice and make mistakes on before jumping into the pristine real version they set you up with. Also, the setup is very simple and quick! Lastly, immediate technical support was a huge deal for me. I am comfortable with the office suite and basic technical issues; however I am in no way a techy person. ChiroSpring has held my hand through the entire process, as soon as I have a question they respond promptly. ChiroSpring is very passionate about their product and it shows in the quality and care they provide. Before I found ChiroSpring, I must say I did start out going with a different similar touch screen software company in the beginning of my search. I trusted since I have seen their ad's forever that they would have been the latest and greatest. Just the opposite '..just to get the office computers, server and software set up and ready to download the EHR software, was costly and time consuming. The cost to do that was not even the cost of the software. I recommend ChiroSpring and I believe if you go with them, you will be happy you did. **I think it is important to say that I do not work for ChiroSpring and I do not benefit in any way from this posting.

Very helpful and always updating the program with new abilities for the doctors.

Jul 13, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how clean the statement look and how informed the SOAP notes appear for the practitioner, I like how fast the program submits the claims, and the fact that it works with office ally, which is a great clearing house.

Cons: I don't enjoy the fact that i have to log out each time i change something, or there is a new update and I have to apply a new link to the installer... Some ICD codes are not up to date??

Vendor Response

by ChiroSpring on July 18, 2018

Jessica,

Thank you for your wonderful review! We love hearing how fast and simple our claims are as well as the docs loving the SOAP notes! :)

Exiting out when making setting changes is an unfortunate need. We do this because the alternative is loading settings data over and over and over for no reason. This keeps things running super fast and remember you are not going to be customizing the system forever. This will not be a long term concern but as mentioned serves as a benefit to keep things blazing fast! :)

Software updates are fast and easy and come packed with new and great features. We offer desktop class software in the cloud with our solution which delivers faster speeds as inky data is loaded from the cloud. Believe me your con is actually a huge benefit.

Your other con stating ICD10 codes are missing can¿t be correct. We have every code in existence loaded in our system. Please email or call us if there is a code you are not finding. :)

Easy to use and responsive to user suggestions

Feb 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: ChiroSpring has been very responsive to any suggestions I have provided to them. Many of my suggestions have later made their way into the live software. The customer support is top notch. I love the ease of use and convenience of the cloud based system.

Vendor Response

by ChiroSpring on February 20, 2017

Thank you so much! Our top priority is to make sure our customers are satisfied and have the tools to make their practice run more efficient. We want suggestions that other practices may benefit from as well. If it is an option and we are able to make it work we will. Our support staff is here to help in any way and we enjoy helping customers!

customer support is amazing!!!

Aug 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like most about ChiroSpring is the customer support and ease in ability to customize the software to meet our particular needs as we are an integrative practice providing chiropractic, naturopathic medicine, and Chinese medicine.

Cons: The only problem that I have experienced is the inability to customize insurance benefits when the benefits differ depending on the modality e.g. chiropractic, naturopathic medicine, or acupuncture.

Overall: speed and efficiency

Vendor Response

by ChiroSpring on August 24, 2017

Dr. Gibbs, Thank you for the WONDERFUL REVIEW!!! We have enjoyed working with you and your husband over the past couple of years.

We do have your suggestion on our radar. :)

AMAZING! I can't say enough good things about the support team at ChiroSpring!

Mar 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have recently opened my own clinic after working for another doctor for 4 years. ChiroSpring has been amazing. They got me up and running in no time. This system is so efficient, easy to use and the SOAP note portion is exactly what I was looking for. Plus it is completely customizable. The support team is so well trained, they know the system inside and out. Any time I had a question someone was emailing me back ASAP. The training that is provided walks you through every portion of the system. They show you step by step on how to do everything. Also the users manual has EVERYTHING you could ever need in it. Very detailed and very helpful. Also there are training videos which are amazing. Forgot how to do something? Just find the quick training video to refresh your memory. I just can't say enough about how easy and amazing this transition has been. And how amazing this software is!! This software is an absolute MUST.

Vendor Response

by ChiroSpring on March 28, 2018

Thank you Dr. Nickels for the WONDERFUL comments! We work hard for you to ensure you have the best software and support in the industry! :D

Support is always there!

Jun 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use. You can change it all, colors, names, appt times, you can even just delete an appt you've added if you've made a mistake. Our old system you had to "cancel" an appt to remove it from the calendar which messes with stats.

Cons: Double booking. CS does have a setting so a doc can see more than 1 person in a time slot B-U-T that makes ALL of their time slots allow for 2 and when you have multiple people booking your calendar, this can cause issues. It'd be nice for the once in a blue moon that we're seeing 2 patients at once that we can DO that, and have it show up on the calendar, side by side and not just in the Appointments in view list on the left side. Oh, also have more phone numbers allowed instead of the 2 now. Some pts want to have the mom's cell, dad's cell, teenager's cell on there and we can't currently do that. Other than that, that's really it! :)

Overall: So far the little snafus that come with transitioning into new software haven't been terrible. CS is always there when we have a little question here and there and they reply to your emails FAST. Like, super fast. That is so nice so our office can keep flowing as we get the hang of the new system. :)

Recommendations to other buyers: :)

Great software and out of the world service.

Sep 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of use and customer service is outstanding. The value for the money is excellent as well. I would recommend to all.

Cons: Make it easier for patients to check in on their own. Very time consuming for walk in patients. Need to be able to handle volume faster.

Vendor Response

by ChiroSpring on September 06, 2017

Dr. Wells,

Thank you for the OUTSTANDING REVIEW!!! :D

Great news on your Con... we have already programmed the ability to check-in patients from the Recent Patient's list box. This feature will be rolled out soon in a free update.

We are thrilled we are delivering value to your practice with amazing software and glad to know that you would recommend to all. :)

I have doubled my practice since using ChiroSpring!!!

Mar 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The things I love most about it are it's easy visual interface and its customer support. Tech support has been consistently available, responsive and helpful in resolving all of my questions. Even better, my requests for updates and new features have been heard and implemented. This is a first rate team, dedicated to building out its software to accommodate the needs of diverse practices. They are continually innovating, and moving quickly with regular updates. They are focused, with a big vision, taking on the complexity of providing a first rate product to simplify office management and optimize productivity. My practice has doubled in size since I transitioned to ChiroSpring! Front desk training is simplified with the intuitive design and appealing interface.

Cons: There isn't anything I can say negative about ChiroSpring, they truly are great!

Recommendations to other buyers: Give ChiroSpring a try, you will not be disappointed.

Great software!

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love that I have the ability to choose to use the listed options or the free text in each portion of my soap notes.

Cons: None that I have found so far!

Overall: Great overall and they are very easy to work with and are quick to make improvements.

Vendor Response

by ChiroSpring on August 10, 2018

Thank you so much for your wonderful comments Dr. Young! We couldn¿t be happier that you are loving the software. I¿m also hearing how much you love our latest software update which packed 80 (yes eighty) new features! Helping practices grow with efficiency and a better overall experience is 100% what we are about. We love driving the profession! :)

Support team in awesome!

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: The software is so easy to navigate. The installation was simple as well. If you ever have issues, the support team always gets back to you in a timely manner.

Cons: When the server is down, ChiroSpring will not function. This is the only bad thing about working on a software that is cloud based.

Vendor Response

by ChiroSpring on July 13, 2018

Thank you Dr. Walker for your wonderful comments! We love knowing that we are making a positive impact on your practice.

We are also proud to state we have over 99% uptime with our server which leads the industry. Remember, even with a server based option your computer could fail, worse resulting in data loss.

We backup and encrypt your data 24/7 (not just once per day like our competitors) in three locations across the U.S. Our cloud solution also removes the threat of viruses or malware resulting in data loss or locked or held hostage files (e.g. cryptolocker virus).

With cloud there is also zero complex networking involved to setup your practice. It ¿just works¿.

Thanks again Dr. Walker for the wonderful 10 star review. We look forward to growing your practice and are excited to be delivering our upcoming update which boasts OVER 80 new and exciting features! ;)

I'm new to Chirospring, but so far so good. Way better then my previous software.

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is made for chiropractors in mind. It is fast (not browser based). It is easy to learn and intuitive. Support is fast, responsive and helpful.

Cons: I am in the process of customizing and changing settings often and you have to logout and exit completely before any changes take place. I wish there were better billing processes like Electronic Remittance integration.

Overall: Much better daily notes.

Vendor Response

by ChiroSpring on January 19, 2018

Dr. Harasha,

THANK YOU for your wonderful review. We are so please to hear you are LOVING CHIROSPRING! :D

Great news... we are currently programming automatic ERA posting. This will be, like all of our features, BEST IN THE INDUSTRY. We do not take shortcuts when we add features. Like all of ChiroSpring our automatic ERA posting feature will be high intuitive.

We are also glad you realized the benefit of a cloud-based system that was not PURELY web. With ChiroSpring everything is SO FAST because the software installs on your computer (in under 30 seconds) and only the data lives in the cloud. It's an awesome way to go about.

Thanks again Dr. Harasha. We look forward to growing with you and your practice.

The ChiroSpring Team

We have been using ChiroSpring for about 7 months....so far so good.....

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: ChiroSpring is fully functional - notes and billing - and works great. Very customizable. Support is beyond fantastic. They (a real person) are quick to respond and listen to suggestions and take action.

Cons: Report features can be cumbersome.....needs more customization options with pricing, discounts and fee schedule set up.

Vendor Response

by ChiroSpring on August 29, 2018

Dr. Boccella,

Thank you for a FANTASTIC STELLAR REVIEW! :D

We are glad you mentioned our great support as well.

We hope you are enjoying our new major software update that packet in over 80 new and amazing features to make your practice more efficient. :)

This is my second EHR system and this one is SO MUCH BETTER!!!

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy, started 1/1/18 with minimal changes from the basic and now starting to customize more and the possibilities are amazing. The e-mail customer support is really 24/7 and the answer is generally there in minutes. Longest...for a big goof was +/- an hour.

Cons: The only thing I can think of is that I want to have the option for patients fill out the paperwork at home so I have the info before they arrive.

Overall: Faster, easier to use, easier on the eyes.

Vendor Response

by ChiroSpring on March 09, 2018

Thank you for the wonderful review Dr. Riediger!!!!

We are so HAPPY to hear ChiroSpring is working MUCH BETTER than your previous system. It¿s no mistake that we have spent countless hours focused on design and the customer.

A bit of good news is we are programming the ability to send the kiosk link to your patients via email so soon your only con will be resolved!

And that is just the tip of the iceberg as we have about 70 features in our next major update!!!

We love hearing amazing feedback and helping drive chiropractic!

Capterra loader

Speed and Accuracy

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The daily note is easy to customize, and the objective screen includes very chiropractic-friendly tabs to accurately (and in compliance) describe the patient's dysfunction with a touch of a button.

Cons: Lack of online outcome assessments, intake process.

Overall: Documentation time on daily visits is down by about 40% since starting with ChiroSpring. New Patient examinations are about on par with my previous practice management software, but I expect this to improve as I further customize the software to my practice style and my familiarization increases.

Vendor Response

by ChiroSpring on August 29, 2018

Dr. Asbury,

Thank you for such a WONDERFUL REVIEW! :)

We are so happy to hear we have reduced your documentation time by 40%. That's HUGE! :). Now you can see more patients and continue growing your practice.

Do not worry we will be adding outcome assessments to the software as well and as you may already be aware you can customize your intake questions as part of the Patient Self Checkin Kiosk.

Outstandly Simple Software with Excellent Customer Support

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The basic icon design with highly customizable features. Excellent customer support. They will update and change things to fit your needs. They have an actual phone number and answer it. They are open to new ideas. The software is very intuitive and simple to use.

Cons: There is nothing negative to say about the software. They are very willing to hear what improvements are needed and change them quickly.

Overall: Time saved.

Vendor Response

by ChiroSpring on June 27, 2018

Thank you Dr. Davis for your AWESOME REVIEW!!! We love that you mentioned our outstanding customer support as they work very hard to ensure all of our customers are PROS on the software. :D

We also LOVE that you mentioned "TIME SAVED". Efficiency is what we promote and we are glad we are delivering on just that!

Remember, we have a MAJOR UPDATE coming out VERY SOON with OVER 70 new and amazing features. This is going to blow you away. :)

Thanks again Dr. Davis.

I have doubled my practice since using ChiroSpring!!!

Mar 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've been with ChiroSpring for 1 1/2 years. The things I love most about it are it's easy visual interface and its customer support. Tech support has been consistently available, responsive and helpful in resolving all of my questions. Even better, my requests for updates and new features have been heard and implemented. This is a first rate team, dedicated to building out its software to accommodate the needs of diverse practices. They are continually innovating, and moving quickly with regular updates. They are focused, with a big vision, taking on the complexity of providing a first rate product to simplify office management and optimize productivity. My practice has doubled in size since I transitioned to ChiroSpring! Front desk training is simplified with the intuitive design and appealing interface. I'm not "held hostage" by an incompetent front desk for fear of training a new one on a daunting system. Instead, interestingly, I've been able to attract a great front desk in part because it's reassuring for her to be part of a system that works and that she can work with relative ease. Five stars for ChiroSpring!

Vendor Response

by ChiroSpring on March 01, 2016

Thank you so much for the wonderful comments Dr. Forgosh! :) We are thrilled you have grown your practice. Keep up the growth and we will keep up the amazing software. ;)

Great experience. Great company.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ChiroSpring is a simple, intuitive, comprehensive, and extremely fast system. We have it installed on 6 computers and there is hardly a lag between them. The customer service is outstanding too!

Cons: We have none. I wish I had been using this for the last twenty years! It would have saved me a lot of time and money!

Vendor Response

by ChiroSpring on August 29, 2018

Dr. Stranko,

THANK YOU for THIS AWESOME REVIEW! :D

Knowing that you see ChiroSpring as a great company really means a lot to us. It seems you have a larger than average practice with ChiroSpring on 6 computers. What's great is you can install in under 30 seconds on as many computers as you like. No complex networking required. The cloud just makes "it work".

Quoting... "I wish I would have been using this for the last twenty years! It would have saved me a lot of time and money!"

LOVE IT!!!! :)

EXCELLENT! Look no further. These guys knock the cover of the ball.

May 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of work flow. Credit card integration. Paperless solution. Scalability. They LISTEN to their client and respond WITHOUT you feeling nickel and dimed. I was impressed to say the least and have previously owned ChiroTouch and MacPractice. NO comparison. Enjoy your increased revenue while enhancing the almighty workflow issue(s) that we all try to simplify. True CLOUD BASED, use a mac, a pc, a tablet, a Ipad..anything you want or a hybrid set up.

Overall: paperless. scalability. ease of workflow. affordable.

Vendor Response

by ChiroSpring on May 10, 2017

Dr. Ferris,

Thank you so much for the review! We are so happy you are loving ChiroSpring. We know you have been around as we have progressed and have seen how we care about each and every customer. Again thank you for the kind review!

Chirospring is a very responsive software.

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that I have the ability to look up information on drugs and diagnosis codes built right into the software. It saves time and definitely helps with patient care.

Cons: Because there are so many features, it does take a little while to learn how to operate it effectively. Some alerts are also tough to figure out, such as the Med Rec one but overall I am quite pleased with it.

Vendor Response

by ChiroSpring on July 18, 2017

Thank you for your AMAZING review Dr. Stittleburg! :D

We love hearing positive feedback from our customers. Growing practices is what we do. :)

You are correct, ChiroSpring is packed with a TON of features. One program does everything. Reach out if you have questions on any specific feature. We hare happy to help.

We have been using Chirospring for almost 2 years now!!!

Feb 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love how easy the software is to navigate. This software is extremely user friendly. I also love that it can be used on either PC or Mac! I enjoy it being cloud based, so that I can log in from anywhere without having to use a remote login software.

Cons: I don't have any complaints at this time. Anytime we have a minor concern, Chirospring's support staff addresses it very promptly.

Recommendations to other buyers: I have used a few different EHR's, and this one is by far the most user friendly and efficient. I highly recommend Chirospring.

ONC Certified

Nov 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use in all aspects.

Cons: Not being able to do a drag and drop on the calendar.

Overall: YAY! It has finally happened. They are ONC certified and it couldn't be easier to keep track of all you need. Thank you again ChiroSpring for making our decision one of the best we have made in choosing our software.

Customer Service was quick, easy, personable, and flexible...working with my particular needs!

Aug 07, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: This system has everything I need to get the job done! Customer support was amazingly quick, helpful, friendly, and was willing to work with my situation, being flexible to my needs.

Cons: I have not used it long enough to find something I don't like yet. I am writing this review based on the excellent customer service I received before getting this system up and running in my clinic.

Overall: Quick soap note taking, and resources within the system (medicine info etc.).

Vendor Response

by ChiroSpring on August 07, 2017

Dr. Truesdale,

We want to thank you for your kind review! We are excited to work with you and make things as easy as possible so you are able to run your practice efficiently.

Chirotouch who?

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The look and display isn't pastels! It is easy to use and has everything you need for a price you can afford.

Cons: There is no least thing to like.. the people at chirspring know what they are doing and they do it well

Capterra loader

Best yet

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Big interface. User friendly. Not really a function it doesn't have. Customer service is fantastic.

Cons: Compared to all the others I have used in the past, there is not a lot to complain about here. Might be a bit of learning curve is all. The manual is huge but like I said earlier, it pretty much has every fx you can want.

Vendor Response

by ChiroSpring on August 29, 2018

Dr. Flaherty,

Thank you for the wonderful 5/5 star review! You hit the main points being awesome interface, user friendly and fully features. This is what makes ChiroSpring the #1 software in chiropractic. :)

We look forward to continued growth and streamlining of your practice Dr. Flaherty.

Chirospring has just been a great software for my office. It has everything we need and then some.

May 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use. Great customer support! If you have something you would like done with the software that would help your practice just send them and email and if at all possible it is completed for you and you have the option quickly.

Cons: To get it perfect for your clinic does take a little time but it is totally worth it in the end.

Overall: Clinic runs much smoother for everyone.

Vendor Response

by ChiroSpring on May 14, 2017

Thank you Dr. Lehman for your wonderful comments!!! :D We are so thrilled we are helping make your practice more efficient. Now with our kiosk and integrated payments you can add even more efficiency. :)

Coming from another software- ChiroSpring is several steps ahead.

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, and the accessibility and cordiality of the staff. I ask A LOT of questions, and they always get back to me.

Cons: I wish it was free :) Other than that, I really like the software, and the staff is very open to suggestions.

Vendor Response

by ChiroSpring on March 09, 2018

Dr. Barnes,

Thank You for the wonderful comments! We LOVE that the software is easy to use and is MUCH better than your previous system. We are starting to sound like a broken record but we also never get tired of hearing this! :)

Always more to come with ChiroSpring! Already voted the #1 cloud-based EHR in chiropractic and getting even BETTER! :D

Functional and customizable, and not ChiroTouch/SmartCloud.

Sep 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: - They have nothing to do with a sleazy company like ChiroTouch. - Fast. - Intuitive. - Small learning curve. - All in one.

Cons: - Installation is a bit confusing. - Getting your staff to transition over is not very easy. - Not the most attractive software on the planet, but it certainly is not the ugliest.

Truly the best software we have found.

Apr 28, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have been using ChiroSpring for over a year now and we couldn't be happier. We spent years researching software company after software company looking for the perfect fit but, nothing had everything we were looking for. When I first had a demo of ChiroSpring it seemed too good to be true. It had everything we had been looking for and it all made sense. It felt like it was actually designed by a Chiropractor. We were hesitant to switch because it is such a big commitment but, it was well worth it. We have been able to reduce our office staff because the billing is so complete and easy. Our collections went from 78% to 92% in three months. The notes are easy, intuitive and very customizable. And, above all the customer support is exceptional. I have never dealt with a more honest, loyal company. ChiroSpring is truly a quality company and we are so very thankful to have found them.

New doctor

Feb 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: ChiroSpring is an awesome company. The software is very user-friendly and easy to navigate. If you are a new doctor, they will offer you a discount for the first year which really helps. It is very easy to setup, and you will have plenty of training from their staff. Here is a list of features that I love about ChiroSpring: everything is on one screen, access your patient information from anywhere, finish your SOAP notes very fast, billing app is amazing, calendar is awesome, constant updates to improve the software is a big plus. No matter if you are a new practice opening up, or a very busy established practice, I would highly recommend ChiroSpring.

Vendor Response

by ChiroSpring on February 16, 2017

Thank you so much for the wonderful review. We will keep striving to be the best EHR software out there! We look forward to more chances at exceeding your expectations.

First month on the program has been fantastic!

Nov 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can tell a DC wrote this for DC's. I've been using "medical" software up until now and this is totally different!

Cons: ChiroSpring still has manual EOB posting, so my Billing Specialist has to manually enter all insurance payments.

Vendor Response

by ChiroSpring on December 01, 2017

Thank you for the WONDERFUL review Dr. Thatcher! Great news we are developing automatic EOB posting. ;)

We are thrilled to be a part of your practice and driving its success.

Absolutely the best software available!

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We have had ChiroSpring software in our office now for almost 3 years. This software company is the most exceptional company I have ever delt with and the product they produce is outstanding. The software is so efficient that I did not have to replace my billing employee when she retired. I have been able to manage to bill very easily on my own. The notes the software produces are both professional and easy. Our other favorite thing about this software is how integrated and highly customizable it is. You can truly make this software your own. Most importantly, for me, is the amazing customer service. They truly go above and beyond in all they do! ChiroSpring software is absolutely the best chiropractic software available.

Great product, customer service, and user experience! A+

Jun 10, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Chirospring offers a unique cloud based solution for a total EMR/practice management program specifically for chiropractors. The program was built by chiropractors specifically for chiropractors. Utilizing secure cloud software allows me to be able to log onto my system from anywhere with an internet connection. No more bringing files home or remote connecting to an office computer. Their software is always up to date and the ChiroSpring team listens to user suggestions and constantly improves the software . Customer service has been fantastic and far superior to any other systems I have used. The user interface is very intuitive and users are able to pick it up very quickly. I am very happy that I chose ChiroSpring for my needs.

Great Cloud Based Software

Feb 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: ChiroSpring has a ton of features and options that make it easy to use and actually helps keep your office running smoothly. I really appreciate that ChiroSpring is designed to specifically meet the needs of a chiropractic office. Their customer support team is extremely prompt with answers and solutions to any issues that arise. The integration of Remindercall is also a fantastic option to help remind patients of their appointments. Overall, a great system with a ton of functionality and great customer service.

Vendor Response

by ChiroSpring on February 20, 2017

Thank you for your review! We will continue to work hard to make sure our customer needs are met with great service.

Easy transition into new software! Loving it so far!

Mar 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Chirospring has been a great addition to our practice. Works well with multiple docs and seeing high volume. Customer support has been great at adding things and updating the software to help our practice run better! We highly recommend it!

Vendor Response

by ChiroSpring on April 26, 2017

Dr. Cooper,

It makes us so happy to hear we are helping you run your busy and high volume practice! Our next major release due out in two weeks will add even more features such as our patient kiosk with custom intake forms, integrated payments, scheduled/recurring payments and much more!

We look forward to our continued relationship and driving your practice! :D

Awesome technical support

Aug 08, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Comments: The technical support at ChiroSpring is super friendly and helpful. I had some suggestion on how to improve some features, they listened and came up with ideas to adjust the program to our needs. Actually, at the moment they are developing those same features so it will make my life easier. Thank You ChiroSpring Team! Keep up the good work! Five stars!!"

We love this software. Smooth implementation and great customization.

Sep 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We implemented this software with 11 providers across 6 different types of services and it's been going very smoothly. We were able to customize each provider with the fields and macros they needed so they were able to manage their day and the patient flow, collect, submit and reconcile, with time to spare. That's what it's all about.

Cons: The product is as described and if it needs to be different, we change it. The vendor has been exceptionally willing to make it the best possible experience. I have no complaints whatsoever.

Recommendations to other buyers: The demo videos are great. They show exactly what the software does and how it can be made to fit your needs. And there are tons of videos to see.

Great software.

Jan 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Comments: We went from another company and was a little worried with the switch. It has been nothing but great. Stop putting off switching. This is better. The switch was seamless. We had no idea it could b this much better. I regret not switching to chirospring sooner

Vendor Response

by ChiroSpring on August 29, 2018

Dr. Wells,

AWESOME AWESOME REVIEW.... Quoting you: "The switch was seamless. We had no idea it could be this much better. I regret not switching to ChiroSpring sooner."

Those are amazing words and make us very happy to hear. We work hard delivering the best software in the industry. Growing practices is what we do! :D

Love it!!

Feb 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Our practice has become much more efficient since adopting ChiroSpring. The online tutorials along with first class phone support have greatly helped myself and my assistant utilize the software to its fullest potential. The flexibility of using a tablet in room with patients has helped keep everything updated in real-time. We reviewed and demo'd the competitors and ultimately decided on ChiroSpring for ease of use and overall value and "bang for the buck." We look forward to utilizing this software for years to come!

ChiroSpring

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Ease of use. Ease of customization. Great support.

Cons: Can't find any issues with the software.

Overall: ChiroSpring will do everything possible to correct any issues

Chirospring is Great!

Jan 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Really enjoy the ease of the overall system and great customer service! Well worth the money! If anyone is looking for affordable and easy to use EHR this is the one!

Vendor Response

by ChiroSpring on February 06, 2017

We are so happy to hear you are LOVING CHIROSPRING!!! :D

Thank you for the 5/5 star review.

We pride ourselves in driving practices and providing exceptional software to help chiropractors realize their dreams.

The customer service representatives are rock stars!

Apr 27, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Every time I encounter a question or need troubleshooting the customer service always does an outstanding job of helping me out. Last time I called, I had a question that the rep didn't know. She found the answer and called me back quickly; all while being very pleasant to deal with.

I'm happy my practice switched to this software as it has been an easy and smooth transition.

Great EMR system and great customer service

Oct 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Comments: Thank you for all your help in resolving and helping us with the system set up

GREAT customer support!

Jan 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: The training and customer support team has made our transition a breeze! After hours support makes it helpful when you have questions that need to be addressed before the end of business. This application is very easy to learn and navigate.