# CHIROSPRING Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CHIROSPRING the right Chiropractic solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141960/ChiroSpring/reviews --- CHIROSPRING 4.9 (185) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Reviews of CHIROSPRING Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews JF John F ChiropractorMedical Practice, 2 - 10 employeesUsed the software for: 6-12 months. “The integration of SOAP notes, patient intake, and billing into one seamless system has significantly reduced administrative time and increased productivity.“ June 17, 2025 SB Sarah B ChiropracticMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “The scheduling system pushes appointments to the right rather than stacking them so it can make it difficult to look at the scheduler view.“ October 6, 2025 KK Kyle K ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Support and patient experience along with ability to customize our office with notes etc !!!!!!!!!!!“ October 29, 2025 RV Rosario V Chiropractor's AssistantHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months. “There are rare instances when the platform seems to be under a heavy load, causing it to run a little slow and take a while to fully refresh a screen or complete a process.“ October 6, 2025 MH Michael H ChiropractorHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “Patients love the text reminders after scheduling and the day before their appointment, and many have remarked about the professionalism this feature adds to the office.“ August 25, 2025 CD Christine D Office AdministratorMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months. “customer service can be slow and it bogs down and kicks you out frequently!!! But Chirospring 360 was an overall horrid experience!“ October 31, 2025 CS Chantal S ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Customer service is outstanding - I know I'm always asking questions in regards to billing and I usually get a response within an hour, which is another great trait: very accessible and someone is almost always available to answer questions.“ September 9, 2025 CG Ciara G Office ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “On of my least favorite things is that the chief complaints form cant be edited after it has been submitted.“ October 11, 2025 ## Showing most helpful reviews Showing 1-25 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kristin B. Doctor of Chiropractic/owner Health, Wellness and Fitness Used the software for: 6-12 months ### "So happy with this software " April 4, 2019 5.0 We are a small low volume office, with very limited staff. Chiro spring frees up more of my time for the things that matter- patient care. Easy chart notes and the use of the spinal chart for listing also gives me an opportunity to educate patients as I make my notes. I love this software. Pros It makes our daily soap notes quick and easy to complete at each visit. We love being able to complete our note, check out patients, and provide an itemized statement in minutes. Patient intake charting now takes a fraction of the time we used to spend with our old software. Cons Sometimes the patient self check in feature does not work on our older iPad and we would love to be able to have patients complete the intake from home without paying extra for the email service. Review Source Response from CHIROSPRING April 12, 2019 Dr. Beierle, We LOVE hearing how "HAPPY" you are with ChiroSpring. We work so hard for our customers and hearing your feedback puts a smile on our faces. :) Quick and easy SOAP notes... check. Patient statements.... check. Saving time... check. We wish we could provide the kiosk form home option for free. However, it uses SMS or Voice to verify the patient's identity for security purposes. This service is not free for us. If competitors are offering this for free I would question their implementation regarding security. Thanks for the GREAT review and we look forward to growing your practice! :) RT Robert T. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Near Perfect System" October 6, 2025 5.0 Overall, I think this program has so much potential in dealing with paperwork. Although not perfect, but it's as close to it than most programs out there. I have used a lot of programs in the past and nothing compares to this. Pros The ease of doing Soap notes and also we were able to adapt a new template for our soap note to make it even better. Cons The billing aspect was quite complex and can't make a lot of changes to it. Dealing with Personal Injury reports was not easy. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) both programs are tough to use and too much time spent customizing and still not as good. Review Source SC Stefan C. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Slow, antiquated and cumbersome" March 31, 2021 4.0 Their support is good. But I just couldn't take staring at my screen buffering and freezing, daily, while with a patient. So after 4 years of using them we went elsewhere. Pros Very detailed and relatively easy to create and use Macros Cons For computer-based system, every time there was an update we had to remove and reinstall the program. For the Beta online EHR version, even with very fast internet it buffered a lot! It's an old and complex system that they're trying to put a copy up on the cloud and it's not built for that type of use. Switched from [Medicfusion](https://www.capterra.com/p/84008/Medicfusion-EHR/) They failed to redundantly save cloud data and lost a month's worth of patient SOAPs within the first 6 months of our using them. That was enough. Review Source AH Amy H. owner, doctor Health, Wellness and Fitness Used the software for: 2+ years ### "I've tried them all, this is the BEST!" October 7, 2025 5.0 CHIROSPRING is a good all in one service with fairly easy to use features. There is a lot to learn but once comfortable with the system, it is a big-time saver. We are now a completely paperless office, and I highly recommend. Pros We love the patient portal and patients being able to schedule their own appointments, access records and send messages. Cons It is impossible to reach anyone by phone. Emails are responded to promptly. However, there are occasions when what takes several back and forths could be handled in one phone call. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) System features were better with CHIROSPRING. Review Source RG Robert G. Doctor of Chiropractic Medical Practice Used the software for: 2+ years ### "Would recommend ChiroSpring" October 18, 2025 4.0 We've been satisfied and would recommend it to other practices forsure! The teams are always improving the software and usually if there is a software ''need'' it gets taken care of quickly. Pros User interface is great, HIPPA Security, Value for the price, and the Customer Support is usually at least good and sometimes excellent/exceeds our expectations. Cons The user interface was slow and clunky on Chirospring desktop but we are excited to transfer to the 360 for better usability and efficiency in our office. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing CHIROSPRING Chirospring offers a superior ability to bill insurance companies with their integrated clearinghouse. Review Source OB Olivia B. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Happy to have found a good one. " October 6, 2025 5.0 Pros I like how integrated everything is. Their customer support is really awesome and my biller has been very impressed with the billing ease. I have enjoyed the ability to text with patients and the online scheduling has been game changing! I know other systems have these options (and probably for less money), but I came from a terrible EHR system, so I have been so pleased. Cons Sometimes the way the system applies a payment is very weird. If for example, a patient has a$30 copay, occasionally when looking back at the claim history or pay history, the payment will be in two separate payments equaling $30, but it makes fixing an error difficult. Alternatives considered [PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/)[Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing CHIROSPRING I liked the modern features, price point was somewhat similar to paydc. I did not know the clearinghouse with Jane. Switched from [RAPID](https://www.capterra.com/p/27888/RAPID/) They were terrible and very expensive to maintain. Review Source KB Kaitlyn B. Chiropractor Alternative Medicine Used the software for: 2+ years ### "Best Software for Insurance" October 6, 2025 5.0 We have had ChiroSpring since we started our practice in 2018. We have enjoyed the journey of all the software changes they have gone through. Pros How efficient the SOAP notes are. Reduced the time having to spend doing notes but also staying compliant with insurances. Also, love the auto posting for billing. Cons The payment history needs to be cleaned up. It makes it hard see when a patient actually made a payment and what the payment was. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing CHIROSPRING Was told JaneApp was not ideal for billing insurance. Review Source SB Sarah B. Chiropractic Medical Practice Used the software for: 2+ years ### "Best Chiro EHR" October 6, 2025 5.0 We have been very happy with ChiroSpring. The support is fantastic and quick to respond. They are always releasing new features which are exciting to follow. We always recommend it to our colleagues. Pros We love the ability to have all our business needs in one location. The EHR is customizable to make it fit your practice needs. Billing is directly integrated. We love being able to utilize texting and email services in the same platform! Cons The scheduling system pushes appointments to the right rather than stacking them so it can make it difficult to look at the scheduler view. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING Being familiar with Desktop ChiroSpring and integrating with Echo texting. Review Source AC Anthony C. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "CHIROSPRING for life. " October 6, 2025 5.0 I’ve been a user since 2017 and would never switch to any other platform. I was a Chirotouch user for 5 years previous to this and CHIROSPRING blows away the competition in my opinion. By far the most user friendly. Pros The ability to request features adds and the excellent customer service. Over the years I’ve asked for many features to be added and they always accommodate. Cons Desktop version doesn’t work with Mac but that’s changed with the 360 version. I will be switching to that version eventually. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Not as user friendly and price too high. I wouldn’t ever switch back. Review Source MG Mark G. Owner Medical Practice Used the software for: 2+ years ### "Still Best Out There" October 6, 2025 5.0 Overall been good. Very easy to use. I would say the more complete offering within chiro. Now need to add some AI. Pros Overall best package out there. Very easy to use and has a host of different features. Soaps are very easy. Cons Would like to see APIs allowed for certain 3rd party vendors. Certain CRM integrations would be nice to see. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING hated chirotouch. Too old feel to use. Just not designed well. Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Did not like Platinum being hard networked Review Source MO Max O. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "ChiroSpring for the win" July 16, 2025 5.0 Great customer service. They are always available for help and will get back with you quickly which is a must. Pros Functions and notes for the doctor are great. Simple to see everything you need. It’s super quick to get the notes done. Cons There are some helpful scheduling features I’d like to see, but I know they are working on them to improve the software. Switched from [ChiroHD](https://www.capterra.com/p/218059/ChiroHD/) I was looking for something with better stats and reporting. Review Source RL Ryley L. chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "New chiropractic clinic" January 8, 2025 5.0 Great customer service as they are always trying to improve the product and or fix any bugs. Pros They are very good at listening to issues that arise and work on ways to continually improve the product. Notes etc for day to day use are extremely streamlined and efficient. Cons Might be too customizable therefore can have glitches and or not run seamlessly. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing CHIROSPRING being able to customize as needed. options for cash only practice Switched from [MacPractice DC](https://www.capterra.com/p/77178/MacPractice-DC/) better integration and offered better digital note taking Review Source CH Charbel H. Medical Director Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent Customer Service" August 20, 2024 5.0 Pros The customer service is phenomenal. The software is easy to navigate and new features are added regularly. Cons Occasionally we have issues with the software being slow, which can be expected of any software, so not a huge con. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING Ease of use, features, and customer support Switched from [SmartCloud Connect](https://www.capterra.com/p/236343/SmartCloud-Connect/) SmartCloud went out of business. After researching our options, we felt ChiroSpring was the best fit for our practice. Review Source BD Brad D. President and Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Wonderful experience" July 6, 2024 4.0 Excellent. Any program switch/set-up is a tough and stressful undertaking, especially for a single doc. These guys have been behind me the whole way. Their people are amazing and helpful, responsive and informative (even if you need to hear it 2 or 3 or 7 times) Pros Communication. These people work HARD to make sure you are educated and the program is working for you. I've gotten responses from actual people after hours and on weekends. You don't find this kind of work ethic or customer service these days. Most programs toss suggestions out the window, this one asks for more information so they can grow and change FOR the customer. So rare. Cons A few functionality-type things are missing from my last program and app. I've spoken to the staff and they constantly have new things coming out each month to improve the program, so I'm not worried. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING I tried about 10 demos for assorted programs all on the same level. Chirospring was the only one I had a good feeling about. None had ALL of the features I was looking for, but Chirospring had the most. They have been very open and forthcoming about new changes and listening to ideas for further changes to streamline cash flow, app, and cloud versions. No other company said there was any ability to add new features to their programs or that they had a relationship with their clients to make improvements. Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) After approaching me about a new RCM program, they abandoned me mid training after raising my bill 1100 dollars a month. I finally got to my rep and she reverse engineered everything to make it work. Then she no longer worked for the company under very questionable circumstances. I found out much later that a similar situation had happened with a client of mine who runs another clinic using drchrono. A pattern was showing. I personally felt targeted because I had a low price point, lied to about statistics that "made the program viable for me" (I never had enough ins billing to even meet the lowest bar, let alone pay for it by itself (promised), and abandoned without any substantial training whatsoever. A program switch is a daunting task, but I'll sleep better at night knowing I don't support a company that will do that to a client. Review Source RS Ron S. Doctor Medical Practice Used the software for: 2+ years ### "Why Chirospring " July 9, 2023 5.0 They are a top rated professional company that has the best interest of the Chiropractor in mind who wants to put the best possible EHR ON THE MARKET. My experience has been nothing but awesome! Pros Thorough and easy to use constant updates for improvement they listen to us and they Adapt, Modify and Overcome and issue. Let me be clear, there are few issues and when there are issues they are on it to fix it. Cons Truly I can’t think of what I don’t like about Chirospring. Alternatives considered [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) Reason for choosing CHIROSPRING Cost, ease of use, thoroughness, Orthopedic and neurological exams. Accounting is straightforward as it should not require an a CPA to use Review Source DM Dana M. DC Health, Wellness and Fitness Used the software for: 2+ years ### "Great for a small business that wants a larger package for an affordable price" February 4, 2020 5.0 It has been a great experience for practice management and EHR for my chiropractic office. I do multiple modalities and it's nice that it fits all that I do and I can be as efficient as possible while also being comphrensive in my details! Pros There is so much flexibility to this software. It is webbased so you can bring it with you, it has both macros or ablility to type, and you can do pretty much anything you need for not only typical EHR, but also for practice management. Very happy overall. Cons They are continuing to advance and build the software. While this is nice as now you can have other convieniences like credit card processing and self check ins, it also means having to update the software occasionally or having an occasional bug in an updated version that creates a slow flow here and there. This is something I've also experienced with the larger software companies like chirotouch or platinum, but CS has great support to walk you through it. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING Much cheaper and offers many of same products/services Switched from [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) This is a better platform for a larger practice base. Review Source AF Ashley F. Chiropractic Physician Medical Practice Used the software for: Less than 6 months ### "Best decision I should have made years ago" November 7, 2022 5.0 Switching to CHIROSPRING has modernized my dated systems in my office and I couldn't be happier to make the switch and finally have a reliable up to date system with the ability to cut down on the hours I'm spending on paperwork. Pros The software has been so easy to transition to. While I'm still learning the ropes and getting used to all the features, I do not feel too overwhelmed and appreciate the ability to transition at my own pace. Knowing I have help features available to me has helped eased the anxiety of starting with a new software. Cons I think the hardest thing to transition into was processing claims and having to go back and forth with patient balances on my old software (which I know is expected). So far, after a month in, there really isn't too much to complain about. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing CHIROSPRING Worked better with insurance billing, better customer intro experience, lots of available features, better value for money. Review Source RV Rosario V. Chiropractor's Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great system for employees" October 6, 2025 5.0 Very easy and smooth experience, easy to learn and get the hang of. it just makes sense and makes my job easy. Pros The system's sophisticated, modern design is a major plus, featuring a minimalist layout and clear visual hierarchy that make it extremely intuitive. This user-friendly approach ensures that the system is easy to navigate for employees of all ages, reducing the learning curve and allowing staff to find information and complete tasks quickly and efficiently. Cons There are rare instances when the platform seems to be under a heavy load, causing it to run a little slow and take a while to fully refresh a screen or complete a process. It's important to note, though, that this minor performance lag is quite rare. The true strength of the system is its robust reliability, as we almost never experience a total system outage or downtime, making it a highly dependable tool for daily operations. Review Source DH David H. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Product!" October 25, 2024 5.0 Very pleased with Chirospring as a whole. The support staff and trainings offered in the beginning have helped tremendously to get ready for our opening day. After working through some hiccups, I can tell this program will be all that we need to run a successful business. Pros I really enjoy the program as a whole. It is very convenient that soap notes, billing, texting capabilities are all in one instead of cross referencing multiple different programs to get the same result. The support staff is incredible and always quick to answer questions. Cons The program does take time to get used to. Chirospring 360 definitely has a learning curve in the beginning and it takes time to navigate where everything is located, adjust the program to fit the business model, etc. For the most part after the beginning learning, it does everything I need it to do and more. Review Source NL Nicole L. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "I found my FOREVER Software!" December 10, 2021 5.0 This company truly cares about their product and their customers. Customer service has responded to my email at midnight when I had questions!! In addition, they make updates constantly and are interested in making the software better all the time! Pros This software was very easy to set up and use. That is one of the headaches we have as an owner is to change software and the work involved to actually implement. This software made it seamless... The scheduling is easy for our staff to schedule multiple appointments and the online scheduling has taken the burden off front desk of answering the phones as much. We can focus on the patients in the office more. The macros for soap notes are easy to set up and customize. The notes are clean, easy to edit and patient dashboard just makes sense. Everything about this software makes our life easy, from front desk, billing to Chiropractor, no matter how you are using the software. Cons Honestly, compared to other software companies I have used over the past 20 years, this one is a joy to use. i have no complaints. Alternatives considered [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/) Review Source MM MELISSA M. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Robust Software that Exceeds My Expectations! Love it! " May 7, 2020 5.0 I am able to cut down on the time it takes to do billing by half. Probably saves me even more time than I realize. I used to use 2-3 different methods to bill and keep track of billing and it was a mess. ChiroSpring has put it all in one safe place. Payments are all integrated into the system. And, I love that they are extremely compliant with HIPAA. I love that I can email or call them anytime and I get immediate help and it's from real live people who work directly with the product themselves. It seems like a small team of people who really know what they are doing, they all seem to be on the same page. I like that a lot. I am a medical massage practice. I deal with a lot of auto and work injury cases. I have shopped the massage software world and haven't found ANYTHING that even comes close to offering what CS does. The work I do and the codes I use are similar to that of chiropractic. So, we are all speaking the same language. It works extremely well for me and my business. And the employees that I have brought on, pick it up extremely quick. It is very self explanatory. It's kind of like picking up an iPhone, all the little blocks are there to choose from and it makes sense. But then you can go really deep into settings if you so choose. You can really customize just about anything in the program. I love that. Oh! and it's integrated with a text reminder service, and as of just recently-- online scheduling! It's great. I don't see any reason why I would ever switch! Pros I love the ease of use with ChiroSpring. I love the fact that I can do all of my scheduling, billing, pulling reports-- like patient birthdays-- to send birthday cards in one place. The features are endless, I don't even utilize all of them. When I have a question, concern or request, they always get back to me within minutes to hours. I love the customer service. Cons I can't think of a single thing I don't like about the software. Seriously. It's got everything that I need all in one place and the people there are so helpful. Review Source JS James S. Chiropractor/Owner Hospital & Health Care Used the software for: 2+ years ### "ChiroSpring Is Amazing EHR and Billing Software" October 3, 2020 5.0 My overall experience with ChiroSpring was exceptional. The support staff was great! There was a learning curve in the beginning as there is with any new software. The support staff got me functional within the first day and with a little bit of time, I had a great flow with all aspects of the software. \[SENSITIVE CONTENT HIDDEN\] was exceptional with listening to my request and helping me as well. That seemed unusual for an \[SENSITIVE CONTENT HIDDEN\]. I felt he took a personal interest in my ability to succeed with ChiroSpring. Pros I liked the ease of exporting claims and reconciling. The appearance of the Front Desk page allowed me to visually keep track of patients coming in, checking patients in, scheduling appointments and ease of checking the patients out. The SOAP notes are easy to work with and seeing a visual of the numerical rating scale for pain of the accumulated appointments was a plus. I am a single doctor/staff office. I did all aspects of patient care, billing and collections. Without ChiroSpring, I wouldn't have had as easy of a flow to run those aspects of my business. Cons There were no cons for me. At times I had some stumbling with learning the software, but the support staff was helpful by phone or email. Reason for choosing CHIROSPRING ChiroSpring had the best visual and working home page. The SOAP notes were set-up perfectly for me and I could see a graph of the numerical rating scale for pain that revealed the direction of the patient progress. The price was affordable and the updates were included in the monthly subscription fee. Review Source VR Verified Reviewer President Medical Practice Used the software for: 6-12 months ### "Good cloud based software. Frequent updates. " January 25, 2019 5.0 Overall, I'm happy with the software but wish It would not log me out frequently and require regular updates. Pros I like that it is cloud based and has many of the features I'm looking for in a software. Charting can be done relatively quickly from any computer. Cons Wish they did not require a re-install with each update which can be performed multiple times per week. I would like the ability to have a patient sign-in directly in the software with a signature and to utilize an iPad for charting. Review Source Response from CHIROSPRING February 9, 2019 ¿Anonymous¿ we appreciate your feedback but are puzzled why you do not share your information. Let us put your concerns to rest. First of all despite one of our worst ever star ratings we see that you are quite happy with the software which is fantastic! This is the feedback we get from everyone. Fast notes, check. All of the features you need. Check. You mentioned updates. We typically update every 6-8 weeks. However if there is a bug fix we will push out immediately to the benefit of our customers. Software updates take NO MORE than one minute. Remember, the update is for your benefit. One of our recent updates packed over 80 new features!!! For the patient kiosk this can be done entirely on an iPad. The kiosk is 100% customizable including intake questions. All subjective automatically populates your SOAP note. :). Patients can also self check-in which is a major timesaver. We look forward to improving your review to 10/10 over time. ;) CP Cassandra P. Owner Alternative Medicine Used the software for: 2+ years ### "Chirospring Billing" February 28, 2022 5.0 It was a smooth transition from a paper office. I felt that my questions were answered at all hours of the day or night, which was quite a shock. Pros Chirospring is incredibly user friendly and it’s easy to train new staff. Chirospring also does my billing so that I can focus on patients and it is a HUGE relief to know that it’s all being taken care of behind the scenes. I love that I’m using a billing service that already knows all the ins and outs of my software so that so don’t have to worry that something is being missed. It’s also great to know that I have an external billing company that is always going to be there so that I don’t have to retrain staff on this complex task. Highly recommended! Cons If I had to pick something, I wish I could rebill all charges on a ledger at the click of a button vs one charge at a time. Review Source HS Heather S. Office Manager/Biller Used the software for: 6-12 months ### "We use this software daily in a chiropractic office. Super easy to learn to use and very intuitive." November 16, 2017 4.0 Pros The ease of the patient dashboard and recent patient "Apps" makes finding and scheduling patients quick and efficient. The Best part of this software is the Billing App!!! Keeping track of patient billing is kept in great billed, to bill, pending etc. It really makes my job as the Office Manager and Biller faster and more organized. I can find and print ledgers and statements easier and faster as well. Cons As much as I love this software there have been issues with text files being sent to clearing houses. This has made for difficult billing issues, but each has been resolved in a timely manner and have always been first priority with customer service and programmers. There are a few glitches that still plague us daily, but we're assured by IT and Programming that they are being updated daily. The start up was lengthy and time consuming, but coming from an older software program we just needed time to acclimate to the new one. Review Source Response from CHIROSPRING August 29, 2018 Heather, Thank you for the wonderful review. It's great that you mentioned the ease of use and intuitiveness of ChiroSpring as this has always been the focus of our unique design. :) And as you are a BILLER it's GREAT to see you LOVE the Billing app as it was designed to make billing EASY. If this passes the inspection of a biller then that's the stamp of approval anyone should go by. :) As far as your con with the .TXT files... There are no bugs or issues there. That file has not changed in over 7 years and is accepted by almost every clearinghouse out there. The great news is we are also adding ANSI 837 EDI file support in our next major update. This will give customers the flexibility to choose the file format that works best for them and their clearinghouse. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.