# Page 2 | CHIROSPRING Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is CHIROSPRING the right Chiropractic solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141960/ChiroSpring/reviews --- CHIROSPRING 4.9 (185) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 2 - Reviews of CHIROSPRING ## Showing most helpful reviews Showing 26-50 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael T. Owner Medical Practice Used the software for: 2+ years ### "ChiroSpring, the EMR fit for my practice. I highly recommend checking it out!" March 11, 2026 5.0 Overall, I like ChiroSpring, its flexibility and support are great. No program is perfect, but I find ChiroSpring is the most user friendly and easiest to navigate for my practice. Pros I have been using ChiroSpring for several years. It is a good value for the price when comparing it to other programs I have used. Doing notes are easy, as well as scheduling and Billing (very important). Every software does have the capability to create macros, ChiroSpring makes it straight forward and easy to do. I'd say where ChiroSpring stands out, to me, is their customer support. They never fail to reply to my concerns or problems within an hour to 1 business day. There's also a lot of videos to help explain and trouble shoot problems. Cons hmmm. The one thing I wish they would change is: if you change key items, it will affect past notes. I feel that any changes should only affect notes going forward. Review Source SL Savannah L. Owner, Doctor of Chiropractic Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great program for a DC! " October 20, 2025 5.0 Overall it has been a positive experience. The staff is always kind and willing to answer all of my questions. So many things to learn in the system so their patience is appreciated. Pros The ChiroSpring support team is always available for questions and responds in a timely manner! I also think the layout is very user friendly for new and more seasoned chiropractors. It also is very versatile with setting up your preferences in the notes. This software really is all inclusive especially if you get the growthhub package as I did. I love having an online scheduler! Cons One of my main complaints is that the software does not autosave a note as you are actively working in it. I also was disappointed out of all of the note templates they had none geared towards pregnancy/perinatal population, and there were none for pediatrics. However, I was able to create my own, it just took some extra time. Alternatives considered [ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)[MacPractice DC](https://www.capterra.com/p/77178/MacPractice-DC/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING Pricing was my number one factor and for the fact that ChiroSpring had so many integrative features included in the base packaging. The other deciding factor was the promos available when I signed up. I was able to get a free terminal which was a saving of $500! Also, they offer start up packages for new chiropractors! Review Source CD Chris D. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "The best overall EHR on the market for Chiropractors!" October 6, 2025 5.0 Amazing EHR for Chiropractors whether you are a large scale practice or a small private practice. Insurance claims are streamlined, and any document can be systematically organized however you like it to be for easy record keeping. Pros The best thing about ChiroSpring is that they listen and implement changes and updates that doctors and offices actually want! They are a very fair and competitive with their pricing, and their customer support always steps in a helps when needed. Cons Certain notetaking features could be improved, but I heard of a new update coming out soon that should address this! Like I said, always working to be a better EHR software. Alternatives considered [zHealth](https://www.capterra.com/p/162807/zHealthEHR/)[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING The best value for the features offered and the most willing to work with me during the sales process to assist with my start-up business. Review Source RF Robin F. Financial Chiropractic Assistant Health, Wellness and Fitness Used the software for: 2+ years ### "Toggle Feature on Scheduler Screen" October 7, 2025 5.0 ChiroSpring is very user friendly and easy to use. We love all of the continued improvements and added features. Pros ChiroSpring offers fast and easy note taking. I love the Ditto feature! I also love the updated Billing features! Cons I would love to add a toggle feature that allows you to hide and unhide the cancelled and rescheduled appointments. It would help us keep the scheduler screen tidy and easier for our providers to see who is actually coming in, but we could also toggle it back to see all of the prescheduled appointments for the day for our front desk staff. Alternatives considered [Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING We loved the ease of use with the soap notes. Switched from [CoAction Software](https://www.capterra.com/p/128405/CoAction-Software/) We wanted a web based system and we loved the ease of the soap notes with ChiroSpring Review Source CG Ciara G. Office Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Chirospring has made my life easier" October 11, 2025 5.0 We have been with Chirospring for almost 2 years and I haven't had much to complain about throughout the entire term. Before Chriospring we bounced around to a few different software's and just weren't happy with any of them until we found Chirospring. Pros I love that it is a very easy software to learn and all of the help they offer if you run into problems. We have gotten so many compliments on the reminders that we send out to patients. Its wonderful to have all of the different options rather than trying to do it yourself. Cons On of my least favorite things is that the chief complaints form cant be edited after it has been submitted. I also wish that when you add a product to a patients account you could just add the payment from their unallocated balance rather than adding a new payment or going to a different area to apply the unallocated amount to the product. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) We were on the server based system and switched to their cloud based system and were not a fan of their cloud system. Review Source MH Michael H. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "First 6 months with Chirospring has been a practice game changer" August 25, 2025 5.0 My overall experience with Chirospring has been very positive. As a solo practitioner who runs the office without any staff, Chirospring has brought a high degree of efficency to the scheduling of, and communication with patients both new and existing. The ability to create complete, detailed notes quickly, and have a claim associated with that visit generated and ready to send out within seconds makes me smile everyday. Returning ERA's posted to claims automatically saves so much time, and having all claim and patient information, available and accessible from any computer in the office or off-site adds convenience and saves time and worry. I could never go back to a server based system with manual insurance posting. Pros By far the aspect I enjoy the most about Chirospring is the ease of appointment scheduling, both in the office and with the online scheduler linked to my website. This component alone was a game changer in minimizing the time taken up during the day by phone calls. Patients love the text reminders after scheduling and the day before their appointment, and many have remarked about the professionalism this feature adds to the office. A close second to the everyday convenience of the system was the customer service of the Chirospring team. The ease of contact, and speedy response from someone that could answer my questions makes me feel like I have a pro team working in my office. Cons If there is anything I would say I disliked about my first 6 month experience with Chirospring, it would be some of the confusion I had about additional charges for added billing features. A better explaination or a heads-up about the monthly auto-draft would have belayed that. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING The demo experience seemed more inviting. I also felt there were more options with Chirospring and it would fit my needs better. Switched from [Medisoft](https://www.capterra.com/p/266691/Medisoft/) The system, and my practice felt like it was stuck in 2008. Wanted more flexibility and an integrated SOAP note, billing, and scheduling experience. Review Source CS Chantal S. Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Accessible, User-Friendly EHR With Outstanding Support" September 9, 2025 5.0 Overall my experience with Chirospring is positive. I am very tech saavy so getting used to the software wasn't too bad, as opposed to other colleagues who say this program wasn't as easy to use for them. I have previous experience with ChiroTouch, and was not a fan of the layout at all. Pros Customer service is outstanding - I know I'm always asking questions in regards to billing and I usually get a response within an hour, which is another great trait: very accessible and someone is almost always available to answer questions. Cons It is a little on the pricey side, but does cut a lot of administrative time for me. I understand needing to make money where you can but a lot of the service fees I feel are arbitrary (cost to upload files to claim, charge per e-claim of PI claims, etc). Before I was forced to submit them electronically, I was mailing them out by hand to avoid additional costs, as I am trying to budget as much as possible - being a new business owner and running my own practice. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/)[ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/)[RXNT](https://www.capterra.com/p/110018/rxnt/) Reason for choosing CHIROSPRING Nice layout, customizable, ease of use as well as highly recommended amongst peers (reddit, facebook chiro groups, etc) Review Source JF John F. Chiropractor Medical Practice Used the software for: 6-12 months ### "ChiroSpring 360 " June 17, 2025 5.0 Pros Since implementing the ChiroSpring 360 EHR System in our practice, the transformation has been nothing short of phenomenal. This system has streamlined every aspect of our operations, from scheduling and billing to documentation and patient engagement. It’s intuitive, powerful, and incredibly responsive to the real-world needs of a busy chiropractic clinic. What stands out the most is how user-friendly and customizable the platform is. Our entire team, from front desk to providers, adapted quickly and now works more efficiently than ever. The integration of SOAP notes, patient intake, and billing into one seamless system has significantly reduced administrative time and increased productivity. Support from the ChiroSpring team has also been top-notch, with quick responses, helpful training, and a genuine interest in our success. ChiroSpring 360 EHR isn’t just software; it’s become a vital part of how we deliver high-quality care and run a successful practice. Highly recommended to any chiropractic office looking to elevate their workflow and patient experience! Cons None at all. The system is great can't find any EHR better. If you're looking to switch EHR look no further than ChriSpring 360 Switched from [Innate](https://www.capterra.com/p/210920/Innate-EHR/) The other EHR was too difficult to use and streamline Review Source CD Christine D. Office Administrator Medical Practice Used the software for: Less than 6 months ### "Chirospring 360 NOT FOR OUR OFFICE" October 31, 2025 2.0 Chirospring Desktop has been, overall, good to use as a practice mngt system. customer service can be slow and it bogs down and kicks you out frequently!!! But Chirospring 360 was an overall horrid experience! Pros For Chirospring 360 specifically... I liked the idea of everything being in one software... such as patient texting, forms, electronic billing and patient statements could all be included for one price. Cons Chirospring 360 seems to have tried to go to far too soon... once we were actually using it, it was way too many steps to do the simplest of things. Providers hated the notes... there were too many options and trying to create or customize your own was very time consuming. Also, in order to have copays, co-insurances and deductible info pull for check out the providers note has to be started and "attached to the fee slip" and even after doing that it did still did not pull correctly or at all... SO MANY STEPS! Maybe if an office did not take payments at the front desk or if they are a CASH ONLY practice this would work for them but every person in our office hated it! And we did all the trainings and watched tons of videos... maybe in 5 years when they have the bugs worked out! Not today! Review Source MC Matthew C. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Experience thus far, just need a little work on reports. " October 6, 2025 5.0 Overall it has been good, very easy to use and a lot of helpful and useful features, it is also very quick to use. Pros I really like how user friendly it is and ability to customized things how you want them. The fee slip feature is smooth and straightforward. Cons The financial reports section needs a lot of work. We can never seem to get accurate reports that match our quickbooks and bank accounts. Some employees work off of a bonus structure based on collections and the inaccuracy of reports by Chirospring makes this difficult. Switched from [ChiroWrite](https://www.capterra.com/p/70011/ChiroWrite/) Needed an updated interface with more options. Review Source JG Jess G. Office manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great chiropractic software!" October 6, 2025 5.0 Overall, we love it. ChiroSpring is always adding new features and improving the current ones, which we love for keeping our office up to date! Pros The patients ability to schedule online, or through the app and two way texting have been a great addition to our practice. The patients love the ease of use! Cons We are having issues with the patient statements marching what is actually owed. This appears to be an internal issue and are hoping for a resolution soon. Switched from [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Started out own practice so needed to move on to a different software Review Source JD James D. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great system for scheduling, billing, and treatment notes." October 7, 2025 5.0 Easy to use and staff is very helpful when I or my staff have questions. We are also using them to for billing and they have helped streamline our billing and collections. Pros The customizable texting and emailing. I can easily choose specific groups of patients to contact. Great for offering promotions based on previous services received, ages, or date of last visit. Cons Program can sometimes run a little slow when saving notes but that could also be the computers I'm using. Switched from [Herfert Software](https://www.capterra.com/p/41283/Herfert-Software/) Chirospring seemed easier to use and had a cleaner more modern appearance. Review Source SM Samantha M. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Dependable and Quick Features " October 6, 2025 5.0 Chirospring, its staff, and features have really helped with my documenting. I am very satisfied and would recommend to all colleagues. Pros My favorite feature of Chirospring is the customization of SOAP notes. It has allowed me to quickly and efficiently keep documentation. I also like the dependency and quickness of customer support. My questions have always been answered within timely measures. Cons Honestly, I am very happy with Chirospring and don't have any features to mention that I don't like. Switched from [Noterro](https://www.capterra.com/p/164994/SOAP-Vault/) I switched to Chirospring because of the ease of customization and replicating SOAP notes. Review Source DR Desiree R. Office Manager Medical Practice Used the software for: Less than 6 months ### "Amazing Customer Support" August 28, 2025 5.0 Overall, I am extremely pleased with ChiroSpring for their service and support. We are still learning the software and have recommendations for improvement. The great thing about this company is they are very open to hearing our suggestions and work to make improvements. Pros The customer service and support with ChiroSpring has been phenomenal. I can't say enough good things about their team. Every time I call or email, I am greeted with friendly and helpful staff. They go above and beyond to ensure our questions/issues are answered/solved. Cons It took more time than expected to train our staff on this software. Although we do love it now, it took us some time to get used to it. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) The customer support for ChiroTouch did not meet our expectations. We were unable to speak with a live person and it took a long time to get answers. The price of the product was too expensive for what it offered. Review Source MB Milton B. Chiropractor Medical Practice Used the software for: 2+ years ### "Great Software!" March 30, 2026 5.0 Pros The software is very straightforward and easy to use. Everything is laid out nicely and makes sense. Chirospring helps to make our life better on a daily basis! Cons I have had nothing but a great experience with Chirospring. I do not have any cons from the software and very much appreciate the support we get if we ever need help with anything. Review Source PM Pat M. Doctor of chiropractic Medical Practice Used the software for: 2+ years ### "Great support!!!" October 6, 2025 5.0 The support team is fantastic. They helped and guided me in setting up my custom notes. And have checked back in with me numerous times!! Pros Soap notes are clean and efficient note! Support is second to none! They made sure I was was ready to be up and running. Cons There are so many options, it can be overwhelming. So many macro to use that are preloaded, and say more than I wanted or needed Review Source RV Rosario V. Chiropractor's Assistant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great system for employees" October 6, 2025 5.0 Very easy and smooth experience, easy to learn and get the hang of. it just makes sense and makes my job easy. Pros The system's sophisticated, modern design is a major plus, featuring a minimalist layout and clear visual hierarchy that make it extremely intuitive. This user-friendly approach ensures that the system is easy to navigate for employees of all ages, reducing the learning curve and allowing staff to find information and complete tasks quickly and efficiently. Cons There are rare instances when the platform seems to be under a heavy load, causing it to run a little slow and take a while to fully refresh a screen or complete a process. It's important to note, though, that this minor performance lag is quite rare. The true strength of the system is its robust reliability, as we almost never experience a total system outage or downtime, making it a highly dependable tool for daily operations. Review Source JH Jessica H. Operations Manager Hospital & Health Care Used the software for: Less than 6 months ### "Office Efficency!" October 7, 2025 5.0 Pros Value for the money, customer support is exceptional always helps when anyone in the office needs it! To have everything done in 1 platform is wonderful! Billing and payment is easy and smooth. Patient management is easier than our old system. Cons There are some things that could be better such as the intake forms for patients, easier way to see notes from other providers in the office, a normal AR Report that shows everything from that day that matches the bank deposit amount! Switched from [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) The other system had been used for over 20 years and it was old and out of date. WE needed 6 other systems to function at the same time and ChiroSpring had it all in one! Review Source KK Kyle K. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excited for the future " October 29, 2025 5.0 Great they have been very quick to help! Even communication with \[sensitive content hidden\] is quick with calls and emails. Pros Support and patient experience along with ability to customize our office with notes etc !!!!!!!!!!! Cons Nothing they have been very responsive to all questions and quick to return emails and calls!!!!!!!! Switched from [N-central](https://www.capterra.com/p/13803/N-central/) Front desk issues and lack of patient communication Review Source ND Nicole D. Billing Manager, Administrative Assistant Medical Practice Used the software for: 1-2 years ### "Perspective from a Billing Manager" October 6, 2025 5.0 It's an easy program to get familiar with. Even after updates. Learning how to use Chirospring and all it's features is not a head-scratcher. If I have any questions or concerns, I am able to reach Chirospring staff rather quickly. I don't have very many complaints. Pros I like how there is multiple ways to complete a task, such as applying payments to claims. It's also reassuring any error made is easy to fix. Cons I am not a fan of OA45 denial fees. In my honest opinion, we shouldn't be charged a fee for a doctor directed write-off. While we understand Medicare and other payers have their own coding protocols, this denial fee makes our monthly invoices expensive. Review Source SV Scott V. Owner doctor Alternative Medicine Used the software for: Less than 6 months ### "Chirosoring review" October 6, 2025 5.0 Excellent . Our staff has truly enjoyed it. Training has us ready to go and the implementation has been smooth Pros Ease of use. Training has been outstanding. Customer service and reply when needing help has been excellent Cons Nothing so far. We love the ease of the site. Customer service has been excellent m. The customization really good. Switched from [Medisoft](https://www.capterra.com/p/163977/Medisoft/) Complete upgrade to make it easy and modernized Review Source JA Joseph A. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Northwest accident " March 22, 2025 5.0 Awesome easy to use and works well with motor vehicle accidents Pros The rating of the pain scale and showing how it work to pts Cons Nothing yet it has been smooth over all and wouldn’t change Review Source LL Larry L. PRESIDENT Health, Wellness and Fitness Used the software for: Less than 6 months ### "1 + 1 = 2. " June 8, 2025 5.0 Onboarding process is professional and the staff is accommodating to individual questions. More to go! Pros ABC Easy as... 123 Do you remember? Sesame Street. There is something we all loved about Sesame Street. It taught us how to spell words and how to count when we were young. Fast forward. In the complex, convoluted and inconsistent world of insurances, it's become frustrating to put it all together in a simple format. It feels designed to make an office/staff/chiropractor forget how to spell and count. Big Bird would lose his feathers dealing with insurances. Enter ChiroSpring. 100% Cloud based. All in one. This is a well thought out system. Also, tailored for chiropractors, patients and staff. Listen to some of their insights as to how/why ChiroSpring thinks and deploys their format to make the patient, front desk and chiropractors job more efficient. They bring it all together. Like learning our ABC's and 123's. Like Sesame Steet for adults. Cons Made me realize I was stuck in the 90's with how we handled certain things. Don't get me wrong, I still love 90's music... just not the technology. Review Source CG Caitlyn G. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Experience with chirospring" August 30, 2024 5.0 We have been with chirospring for 5 years and they continue to improve constantly. If there's an issue they work to resolve it quickly, they are a very hands on company! We are very happy with the software we choose! Pros We love Joe easy chirospring is to use. Switching over to a new software program is overwhelming, but we found it easy to switch over to chirospring with access to tons of videos online and the platform is very user friendly! Cons When we have an issue with chirospring we easy just email the support team and they find a application for us. No complaints here! Alternatives considered [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/) Reason for choosing CHIROSPRING Multiple offices and providers billing needs. We have 7 locations and 24 providers. Chirospring was the easiest way to handle all the schedules and billing needs. Review Source RL Ryley L. chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "New chiropractic clinic" January 8, 2025 5.0 Great customer service as they are always trying to improve the product and or fix any bugs. Pros They are very good at listening to issues that arise and work on ways to continually improve the product. Notes etc for day to day use are extremely streamlined and efficient. Cons Might be too customizable therefore can have glitches and or not run seamlessly. Alternatives considered [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) Reason for choosing CHIROSPRING being able to customize as needed. options for cash only practice Switched from [MacPractice DC](https://www.capterra.com/p/77178/MacPractice-DC/) better integration and offered better digital note taking Review Source Talk to a Capterra advisor for free and get results within 15 minutes.