# Page 3 | CHIROSPRING Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is CHIROSPRING the right Chiropractic solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141960/ChiroSpring/reviews --- CHIROSPRING 4.9 (185) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 3 - Reviews of CHIROSPRING ## Showing most helpful reviews Showing 51-75 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CH Charbel H. Medical Director Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent Customer Service" August 20, 2024 5.0 Pros The customer service is phenomenal. The software is easy to navigate and new features are added regularly. Cons Occasionally we have issues with the software being slow, which can be expected of any software, so not a huge con. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING Ease of use, features, and customer support Switched from [SmartCloud Connect](https://www.capterra.com/p/236343/SmartCloud-Connect/) SmartCloud went out of business. After researching our options, we felt ChiroSpring was the best fit for our practice. Review Source NT Natalie T. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Awesome Program!" September 19, 2024 5.0 We have loved the flexibility of customization! It is pretty easy to understand the flow of the program once explained. \[sensitive content hidden\] was so helpful with explaining everything to us. Pros We love how convenient it is to run our office - from managing patients at the front desk to writing patient notes, this program provides so many options to fit the needs of a chiropractic office. Cons We would love if a feature was added to be able to request a deposit when a patient schedules an appointment. We feel it could reduce the number of "no shows". Review Source TW Trinity W. Physical Therapist Assistant Health, Wellness and Fitness Used the software for: 6-12 months ### "ChiroSpring; a good EHR. " August 8, 2024 5.0 ChiroSpring has been one of the better EMR services that I have used with ease of navigation and ability to customize. Pros The ability to customize the templates is so easy and user friendly. The calendar is set up nicely and is easy to read as compared to other systems, especially with multiple providers. I like the text system also. Cons I wish there was a better way to track appointments and care plans and to have reminders/alerts (these may be better than I expect as I have not been able to play around with them as much). Switched from [ChiroHD](https://www.capterra.com/p/218059/ChiroHD/) ChiroHD did not have the ability to meet our needs for Physical Therapy notes and billing. ChiroSpring met more of our clinics needs and the ease of documentation is hard to beat. Review Source BD Brad D. President and Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Wonderful experience" July 6, 2024 4.0 Excellent. Any program switch/set-up is a tough and stressful undertaking, especially for a single doc. These guys have been behind me the whole way. Their people are amazing and helpful, responsive and informative (even if you need to hear it 2 or 3 or 7 times) Pros Communication. These people work HARD to make sure you are educated and the program is working for you. I've gotten responses from actual people after hours and on weekends. You don't find this kind of work ethic or customer service these days. Most programs toss suggestions out the window, this one asks for more information so they can grow and change FOR the customer. So rare. Cons A few functionality-type things are missing from my last program and app. I've spoken to the staff and they constantly have new things coming out each month to improve the program, so I'm not worried. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING I tried about 10 demos for assorted programs all on the same level. Chirospring was the only one I had a good feeling about. None had ALL of the features I was looking for, but Chirospring had the most. They have been very open and forthcoming about new changes and listening to ideas for further changes to streamline cash flow, app, and cloud versions. No other company said there was any ability to add new features to their programs or that they had a relationship with their clients to make improvements. Switched from [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) After approaching me about a new RCM program, they abandoned me mid training after raising my bill 1100 dollars a month. I finally got to my rep and she reverse engineered everything to make it work. Then she no longer worked for the company under very questionable circumstances. I found out much later that a similar situation had happened with a client of mine who runs another clinic using drchrono. A pattern was showing. I personally felt targeted because I had a low price point, lied to about statistics that "made the program viable for me" (I never had enough ins billing to even meet the lowest bar, let alone pay for it by itself (promised), and abandoned without any substantial training whatsoever. A program switch is a daunting task, but I'll sleep better at night knowing I don't support a company that will do that to a client. Review Source CC Caleb C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "FEEDBACK ON SUPPORT STAFF - \[sensitive content hidden\]" July 16, 2024 5.0 Overall the software has been good but what makes the experience better is the great customer service Pros Tish has been instrumental in the deployment and daily operation of ChiroSpring. Admittedly the software is complex and not exactly user friendly at first. However, you get used to things it seems pretty smooth. Tish and others have been fantastic and very patient with us dumb doctors. lol Cons Overall the software is complex and lots of clicking to get where you want Reason for choosing CHIROSPRING Office already had the old desktop version Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Colleague recommended ChiroSpring and the office that I purchased already had it Review Source JB Jennie B. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Chiropractic review" July 16, 2024 4.0 It has gone well overall with transferring information over Pros Customer service is wonderful. They are open to suggestions on how to improve the system. Cons Treatment plan set up is difficult. Patients are unable to upload their insurance information or keep a card on file for the first appointment Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Always going down and expensive. I was on the server not cloud edition Review Source JB Justin B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Happy Customer for Over 5 Years" March 8, 2024 5.0 We have been using ChiroSpring since 2018. The software completely transformed our practice providing an easy-to-use software that was also extremely powerful. Suddenly, billing became easy. Managing our scheduler was simple. Patients could book appointments online. Everything about ChiroSpring just made sense. We learned about ChiroSpring’s newest platform, ChiroSpring 360, which is a 100% web-based application. As a ChiroSpring Desktop customer (happy ones at that) we were hesitant to consider a new option (completely voluntary to switch by the way). We took a demo of ChiroSpring 360 and immediately fell in love!!! The interface is different, yet similar in many ways. There is a virtual front desk with the ability to move patients into rooms. ChiroSpring Pay is fully integrated which allows for storing cards on file or creating recurring payments. There is an abundance of reports available (they continue adding more). There are even Stop Managers and a cash register checkout process. While there are many similarities, the differences are not necessarily bad. With appointment reminders (included), there is 2-way texting. This is super helpful. If you use GrowthHub (a separate service but one I recommend), you can easily perform patient recall, request 5-star reviews, automate birthday messages and a ton more! ChiroSpring SEO is a part of GrowthHub which means we can manage any patient review from a single inbox, and our Google business listing is published to multiple websites daily (giving us an SEO edge over our competitors). ChiroSpring continues leading the industry. There is honestly not another option one should consider. Sure, we thought about Jane. However, it’s not chiropractic specific and lacks the customization and automation tools most chiropractors rely on. And Jane’s notes are just that, Plain Jane. For those who think they are saving money by using Jane, you are creating more frustration, more difficult notes, claims, statements, etc. The notes in 360 support columns and full customization with labels, check boxes, radio buttons, drop-downs and of course Macros (fully loaded into the system from Day 1). We’ve seen constant updates as well. And I’m not talking bug fixes. I’m talking amazing new features like scheduler time-blocks, an amazing new UI for online scheduling and more. We 100% recommend ChiroSpring to anyone looking. Pros Soap note customization, billing aspect, & text reminders built in. Cons Some of the user interfaces need work to make processes smoother. Review Source WB Willena B. President/Doctor of Chiropractic Health, Wellness and Fitness Used the software for: 2+ years ### "ChiroSpring Has Changed How I Do Chiropractic!!!" June 3, 2021 5.0 I am thoroughly pleased with the software. I'm even more impressed by the level of customer service and transparency of the staff. They find a way to keep us doctors in the know when problems do arise and are super quick when it comes to remedying the issue. I literally made a request or expressed a concern and the matter was fixed in just a few days. It doesn't get much better than that! Pros The software is amazingly "smart." There is a continuity that exists throughout this software that makes it very easy to use in "real time." I love how all of its parts communicate with one another. Extremely efficient! Cons I was thoroughly impressed with this software from day one. Any issues I may have had then (which I don't remember) would have been short lived. The updates and IMPROVEMENTS are pretty frequent. It's like they improve the software with features we didn't even realize we needed until they're added. I literally don't have any thing negative to say. Alternatives considered [Tebra](https://www.capterra.com/p/129169/Tebra/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING To be fair, I didn't get too far in the research of the other products. My interest in ChiroSpring took an early lead and after trying out their demo, I was just sold! Review Source AR Arthur R. D.C. Health, Wellness and Fitness Used the software for: 6-12 months ### "Best Chiropractic Software in 17 Years " July 8, 2020 5.0 My overall experience is very positive. The office procedures are more efficient, organized and the bottom line has increased due to better, timely billing practices. Pros Easy to learn and use Modern Interface Seriously Customizable Affordable Great speed Set-it-and-forget it Appointment Reminders Online Kiosk for New Patient Registration X-ray Module provide for excellent line drawing for excellent ROF Credit Card module is excellent to manage case fees, recurrent payments Excellent SOAP notes - customizable from simple, basic notes to really complex narrative-like reports Tons of reports for practice stats Great fool-proof features - triggers for care plan recommendation, Diagnosis updates etc before signing "Unfinished" Soap notes feature - excellent Great for Multiple Providers- My wife and I are both Chiros and its cool to visually see our schedule/calendar patient names at a glance in different colors on the same screen during our morning huddles. Easy to train staff and assign them individual log-in PIN so you can track their activities inside the software when/if you need to know. Great customer service and Online help! Cons Task assignment feature is good but may need to have both an "assigner" and "assignee" optional feature pop-up or chime feature for new task requests or overdue task...The visual "dot' is limited. X-ray module is good but we need some comparative reference for normal- either adding more line/curve drawing feature that can represent what normal should be or side by side markup image of what normal is - that would help patients to understand their problems Appointment reminders are excellent but I wish there was also a way to text or email an individual patient and/or group patients - such as birthday wishes, office closure , MIA campaigns etc w/o having to export it into another program that is not INTEGRATED with Chirospring. I think most offices would benefit from this. Alternatives considered [Chiro QuickCharts](https://www.capterra.com/p/78093/Chiro-QuickCharts/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Switched from [Platinum system](https://www.capterra.com/p/95936/Platinum-system/) See the 'pros' above Review Source SK Susan K. Certified Health Coach Alternative Medicine Used the software for: 6-12 months ### "A system for your functional medicine + chiropractic practice " February 5, 2024 5.0 This system allowed our office to transition to completely digital while blending both the functional medicine and chiropractic care we offer. I appreciate being able to call customer service and work with the development team on adding features that help our practice! Pros \*Color coded appointments/Black corner tab to indicate checked out patients \*Ability to have patient appointments, notes, insurance, claims and products all in one place \*Needed tools available for the functional medicine and chiropractic sides of our practice Cons In future updates I look forward to seeing: \*Appointments + notes linked in some way \*An insert table to be customized option in notes \*Ability to drag + drop appointments Review Source AH Amber H. Billing Specialist Health, Wellness and Fitness Used the software for: 1-2 years ### "BEST OF THE BEST!" January 22, 2024 5.0 ChiroSpring and their team has made my job enjoyable again, increased staff production, and increased patient satisfaction Pros Everything. There is no way I could pick one thing. Scheduling is so easy our doctors can even help when the front staff is occupied. Billing is a dream! Cons I can’t think of a single thing bad about ChiroSpring. This software and their team is amazing Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Chirotouch was slow and difficult. Not efficient in the slightest. Chirotouch=andriod (not user friendly) ChiroSpring=apple (everyone’s favorite) Review Source JD Joel D. Chiropractor Medical Practice Used the software for: 1-2 years ### "Quality product & Even better support!" April 25, 2017 5.0 We have absolutely loved working with Chirospring. It is incredibly easy to use, yet versatile enough for our office which uses techniques not compatible with other EHR systems. We also love that you can run the software on your hardware of choice (ie Mac or PC). It has made it incredibly nice since we use both operating systems within our office. Although the software is great, the support is second to none. The support team is well trained and are able to get you an answer within minutes if they don't know something. After having frustrating experiences with phone support teams in the past with other companies, I am grateful to be able to have confidence in a team that makes sure you get the help you need when you need it. One more thing... I was thrilled last week when I got into a situation that the support staff couldn't solve and instead of pushing me around to another staff member, they got me in touch with the lead programmer to work out my issue. They go above and beyond the call of duty to make sure you get what you need. If you're contemplating between Chirospring and another EHR, rest assured that this is a great fit for any chiropractic office. Pros \- Intuitive to use - Cloud based - Versatile to meet personal practice specifications - Constantly adding features to make product even better Cons \- Software updates: This is a two edge sword. Although I love that Chirospring is constantly adding things to make their product better, they have to put out updates to do so. This can lead to alot of updates over a short time period. Although this can be annoying, I'd much rather have a software team that is trying to make the product better than sitting back and only managing software that has already been developed. Review Source Response from CHIROSPRING April 28, 2017 Dr. Dayton, Thank you for the WONDERFUL review! We love that you are enjoying your ChiroSpring experience and that we are delivering the software and support you need to drive your practice! Yes... in regards to your update comment. At ChiroSpring we never stop innovating. Updates take less than 30 seconds so they are not that intrusive and we deliver amazing new features like our patient kiosk, integrated payments, new evaluations (e.g. orthopedic tests, sensory tests) and MUCH more. Everything we do is community driven and we LOVE helping chiropractors achieve their maximum potential through better software. We look forward to continuing to serve your practice needs! :D AW Ashley W. Office Manager Hospital & Health Care Used the software for: Less than 6 months ### "Fantastic Customer Service and Great Software" July 27, 2020 5.0 Pros It doesn't crash! We had a power outage that fried our main server but because ChiroSpring is on the cloud we are able to keep running. It is very insurance billing friendly and helps to keep track of what has been paid and what we might need to look at before it gets to be too long and we can no longer get paid for the services. Love that I can put a note of when a patient has met their allowed visits for the year or any kind of personal note to individual statements. Cons It has taken a bit for me to get used to only using one screen and going back and forth between the front desk view and the calendar. I do miss being able to see the calendar all the time and still having access to the front desk (Two separate windows). The other thing I miss and I know the doctor does is the internal messaging system to ask a quick question or in our case keep track of phone numbers for who he needs to call back so we don't have a bunch of sticky notes for the day because he does animal Chiropractic as well. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) It would keep crashing and we would have have to call and wait for tech support to get up and running about 50% of the time. The other reason is cost instead of a lump sum every year plus little monthly payments for the one program now we have one even monthly payment. Review Source Response from CHIROSPRING July 30, 2020 Ashley, Thank you for the AMAZING review! We love hearing how CHIROSPRING is making running your practice smoother. Having simplified billing makes it much easier to get paid and not lose track of ok'd claims. We also LOVE hearing how our cloud-based software holds up when your internal server crashes. Had you relied on that for your data it may have been a bad situation. We backup your data 24/7 in 3 locations so it's always safe. For the con the great news is that is not a con. If you are on PC download the CHIROSPRING Installer Tool. It will install CHIROSPRING as an app to your computer. Choose the multiple window option. Then simply open the app a second, third, etc. time and you will have as many windows as you like! ;) For internal messaging we currently recommend using our Tasks app. You can create any category with individual tasks and even assign them to a user with a due date. WG Wyatt G. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to use software with AMAZING customer support" September 29, 2021 5.0 Pros As a new brand new practice, this software has been incredibly easy and straight forward to use, and the customer support from the CHIROSPRING team has been second to none! They give you every tool that you might need, and they don't shy away from implementing feedback from doctors. Cons As with any other software, there is a learning curve in order to navigate the software smoothly and efficiently. The team at CHIROSPRING, however, has been an invaluable asset in helping me learn the platform. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING The cost of licensing and monthly services was less expensive with CHIROSPRING, and colleague recommendation helped to sway my decision. Switched from [ECLIPSE](https://www.capterra.com/p/27349/ECLIPSE/) I used Eclipse at the previous clinic I worked for. While Eclipse worked well for a clinic that had been using it for years, I believe CHIROSPRING to be an easier software to learn and to keep track of patient activities in all aspects of the practice, from front desk, to billing, to patient notes. Review Source Response from CHIROSPRING October 4, 2021 Dr. Wyatt, thank you SO MUCH for your wonderful comments. We strive for perfection and are so happy CHIROSPRING is already making a positive impact in your practice. This is why we are rated #1. We look forward to continued growth and success with you and your practice. DR Doug R. Doctor of Chiropractic Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent Product" May 2, 2020 5.0 Overall I didn't realize how inefficient my office was being run and how much waisted time I had until we got the ChiroSpring software. I was a little overwhelmed learning it because I was used to doing it the hard way for so long with an archaic Medisoft program that I relied on my staff to figure out, if I had to I could't even print out a claim form on my own. This program is so simple even I know how to operate all the systems from appointments, to check in, notes, reports, claim forms and check out and most importantly tracking where I'm at. Thanks ChiroSpring for making my practice life so much better! Pros ChiroSpring is easy to install and learn. The training and support was effortless and they were very patient with us, as learning a new system can be challenging. It has made the office paperless and efficient. The software has been very well thought out and has been reliable. Any glitches we have had they were easily fixed promptly, most of the time they were not glitches but simply us not using it properly. The ability to customize my treatment notes accurately has taken a lot of burden off of me. Cons The only thing that I have noticed is that we have a short lag time between going from one part of our SOAP note taking to the next part and when making any changes we have to log out and then back in. However with that being said I can generate my notes completely and accurately in under 1 minute per patient verses 5-10 minutes with my previous software. Reason for choosing CHIROSPRING They all sound good with the demos and bells and whistles, but it came down to my gut feeling. The price point was reasonable and I felt it was the best fit for my practice. Review Source ST Shannon T. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "After using ChiroSpring for about 2 years now I LOVE IT MORE!" April 9, 2019 5.0 Pros I wrote a review about ChiroSpring back when I first started with them, so I figured I would write another review after using the software for about 2 years and I am even more pleased and happy with ChiroSpring. The software has changed so much since I first started using it and the change is for the better. Each update provides even more and better uses and applications to help make it easier to use and navigate. I am always recommending ChiroSpring to my colleagues because it is such a great company. I have used and looked at other software companies and I was just unhappy with them and their customer service. ChiroSpring's customer service has ALWAYS helped me from the beginning and will always work with me in whatever situation or trouble I may be having. It's a company that cares about their customers, which is rare to find these days. They are affordable and offer different packages depending on what your needs are, which is a huge plus. Using the software is a breeze and makes work a lot less stressful. Currently, I do not have any employees, it is just me running the office and treating patients, so having a software that is easy to use is a necessity to me. If you are contemplating on which software to use, no need to look any further. Cons Honestly, I do not think there is anything negative I can say about ChiroSpring. Review Source JC Jeanette C. Chiropractor/Business Owner Hospital & Health Care Used the software for: 1-2 years ### "Love this software!" April 7, 2021 5.0 Excellent experience. I can't imagine going back to my old software. Absolutely love that they are cloud based and I no longer need a server. Pros Speed and efficiency of chart notes is incredible. I spend much less time on charting and have better notes than I previously did. Customer service is outstanding and they really listen to requests and are always pushing through new and helpful updates. So easy to have compliant notes because of built in features such as keeping track of last re-evaluation, great goals sections with easy to track progress percentages. Reports tool is great. Examinations are a breeze to input with their built in evaluation tab. Requires less customization on the front end than my previous software. The newest update they pushed through was an absolute game changer! Cons Setting up electronic billing was challenging at first. Ledgers can be tricky to read until you get used to them. Writing notes in payments and charges can really help with this. It would be nice if there was a ledger view that allowed us to see both payments and charges at the same time rather than having to print the ledger. Since the newest update, documents imported into files don't display in chronological order (knowing Chirospring they will probably read this and write a fix ASAP). Reason for choosing CHIROSPRING Recommended by a colleague. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) I needed a cloud based solution. Review Source LZ Lee Z. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "6 month review of ChiroSpring" August 28, 2018 5.0 Overall experience is fantastic!! They are making a couple of improvements that are in the works. One of which is the capability to put a clinic's letterhead on the note. It is in the works though!! Pros Pros: It is easy to use. This is cloud based and touch screen. It is very affordable and much less costly than the other touch screen EHR out there. In my opinion, this is the best touchscreen EMR/EHR out there. It comes with macros, but custom macros are easy to create to suit whatever practice style you have. Their customer service is fantastic! I cannot stress this enough. I emailed them on Sunday and got a personalized response back answering my question. I have made a few recommendations to add a feature to the EMR and they actually did it. They thought it was a good idea and they made it happen. It was so that you can share your Macros with other docs using the system. How cool is that!! They are continually improving the software and adding features. I look forward to their updates. We have tried other EMRs and this is by far the best. Cons When the need arises to print a note, the notes are long. You can change this in print settings though, but they still print a little long. Review Source Response from CHIROSPRING August 29, 2018 Dr. Zohn, Thank you for the AWESOME REVIEW! :) Yes we worked hard adding your feature request which was the ability to share Macros with your colleagues. And we did this in only a couple weeks! ChiroSpring is already the #1 software in chiropractic and gets better every single day. As you also know we just pushed our major software update which packed over 80 new features! HUGE! And at NO COST to our customers. Oh... and thanks for noticing how awesome our customer support is. It's second to none. ;) We look forward to continued success and growth with your practice Dr. Zohn. NM Nick M. Owner - Provider Hospital & Health Care Used the software for: 1-2 years ### "Chirospring review" March 1, 2019 5.0 So far we have been in business for 2 years at our office which is a staff of two with moderate volume. We have been able to get notes done and bill on our own and it has been a smooth experience. We noticed this saves us in the overhead department big-time so we can perform billing, monitor monthly stats, etc. We have become exceedingly efficient in what we are doing. Pros This software has everything you need and certainly more. You can get as specific and as customized as you want. Customchirosolutions compatible, so you can have super compliant notes in a matter of minutes for maximum efficiency. If there is a snag in the software you rarely notice and the service team always responds to your emails ASAP. Cons The biggest thing that holds up the office is when there is an update but you will have it up LIGHTYEARS before chirotouches server glitches and slow updates. At least you don't have to hire a tech to fix the server and they have built in protocols to prevent you from taking notes throughout the day. Cloud based is the way to go. Review Source Response from CHIROSPRING March 4, 2019 Dr. Mitchell, What a WONDERFUL REVIEW! THANK YOU. It's great to hear that ChiroSpring is SAVING you in overhead costs. We know the software delivers an unbeatable value compared to any other system but it's great to hear this from our customers. You also mentioned "cloud is the way to go" and we completely agree. Our software updates take less than 30 seconds to install and offer new and great features. We look forward to continued growth with your practice Dr. Mitchell! :D SK Steven K. VP Operations Sports Used the software for: Less than 6 months ### "Opening up our practice to new and exciting growth" June 9, 2022 5.0 Responsiveness from Chirospring has been everything we could ever ask for and more. Software is a tough business that is always evolving. The uniqueness of every client makes the job even harder. Chirospring has combated this with quality customer service that resolves our issues and hears our requests. Having a company walk along side you as you grow is a breath of fresh air in the EHR space Pros This software is the most functional software on the market. After sitting through multiple demos, it has become clear that there is nothing else on the market comes close. If you're looking for a company that has everything you need, but it willing to listen and grow with your practice, you have to choose Chiropsring! The training was in depth, yet simple. Any issue have been addressed and resolved. Chirospring has also opened our eyes to new areas we can improve in our practice. This will allow us to better serve our patients as they go about making the world a better place. Thank you Chirospring! Cons The user interface looks outdated... but once we began using Chirospring, we saw that this is visual only. We honestly embrace the look now, as it keeps things simple for our staff. Reason for choosing CHIROSPRING Customer service, above all else. Referrals told us that Chirospring would fulfill our needs, but the way we have been treated by customer service (with grace and understanding) affirms our decision. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) Chirospring will make notes SO much easier for our doctors. Plus we can integrate patient communication and POS, making staffing much more efficient as we grow. Review Source KB Karin B. Office Manager Medical Practice Used the software for: Less than 6 months ### "Feature Change Request" December 19, 2019 5.0 Experience has been great! Support has been very useful and helpful! Pros Just going off of the feature change request it was easy to end over, I received a response right away! I was able to clear up any questions immediately and within a day I received notice that our request will be implemented! Very exciting!! Cons The only thing I can think of is the feature request we made. Being able to print the schedule from the schedule app and the doctor being able to see the patients next appointment from the plan portion of the SOAP notes, since that is the last screen she is in. Reason for choosing CHIROSPRING We have another clinic that is currently using ChiroTouch and we are looking forward to getting them switched over to ChiroSpring as well. We like not having the server and it being web based, plus ChiroSpring is very user friendly. Switched from [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/) We were with Eclipse for a long time, but wanted a better EHR software, we switched to ChiroFusion on the advice of our billing team and it was awful! It was not easy to figure out what the patient owed to be able to collect from them. We only had it for a few months before we knew we needed to switch again. We wanted ChiroSpring to begin with and now wish that we had listened to our research instead of our billing team and went with ChiroSpring to begin with! Review Source Response from CHIROSPRING December 26, 2019 Karin, Thank you for your wonderful feedback! We LOVE seeing our customers rate CHIROSPRING so high. And, as you mentioned, we are adding your feature request. Through the thousands of users we have we love feedback that provides working solutions for our users. You will be seeing your request in the software soon. SV Steven V. President Hospital & Health Care Used the software for: 1-2 years ### "Fanatics for Support" February 26, 2019 4.0 We have used this company for about 1 year now after switching from PracticeFusion & Office Ally. We have been so happy with the support and the overall integration of the clinical and practice management. As a growing company they are still adding great updates and features, and I anticipate even more great things to come. While we still utilize an online scheduler, as we didn't want to have to answer the phone every time someone wanted to make an appointment, we have been able to reduce using 6 different softwares, into only 2 - and our collections have improved overall from not dealing with data entry errors. Pros Besides the amazing support and responsiveness of the company - the software allows itself to be used in so many ways so that staff can find the best way to use it based on their personal style. They are constantly pushing out updates as well. Cons I would like to see more online integration of scheduling and emailing of receipts. They are constantly pushing out update as well. Review Source Response from CHIROSPRING March 5, 2019 Dr. Vanden Hoek, Thank You for the wonderful review! We are please to hear you are living ChiroSpring and that it is far superior than your previous system. Also you noted you have improved collections what makes ChiroSpring an unbeatable value. We love helping and seeing practices grow due to efficiency. Reguardimg the online scheduling... not to worry. This is being developed as we speak. Soon you will be using only one software... down from your previous SIX! WOW! ;) Thanks again for the great review and your support! MJ Matthew J. Chiropractor Hospital & Health Care Used the software for: 1-2 years ### "Absolutely Love ChiroSpring!" April 5, 2019 5.0 Pros I researched software for nearly a year before finally pulling the trigger and I can say without a doubt ChiroSpring was the right choice for my office. It came down to ChiroSpring and another more well known software and I never really knew if I made the right decision until a few months later when I covered for a friend that has that other software.. ChiroSpring is so much more user friendly and I know exactly how much I'm paying every month without getting nickle and dimed! Being cloud based allows me to access everything from anywhere I have my laptop and an internet connection! My office manager, who came from another office that utilized that other software, is also pleased with how easy everything is! Cons Absolutely nothing.... their support is fantastic, always receptive to feedback, and continuously looking for ways to improve. Review Source Response from CHIROSPRING April 12, 2019 Dr. Jennings, WOW that was a GREAT REVIEW! :) I think I know what "other software" you are referring to. We have customers transferring to us almost daily from that "other software". ChiroSpring is definitely MUCH BETTER. :). Not only is it cloud-based, as you stated, but has a SUPER easy to use interface that is actually a JOY to use. Once again THANK YOU for your review Dr. Jennings. We are so glad you joined the Chirospring team and look forward to continuing to help grow your practice! SJ Shawn J. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Versatile, flexible and responsive" November 21, 2016 5.0 In the Chirospring program I thought I had a good idea for an update in the program. With previous contact with this department, and I felt I could call support and offer my unsolicited suggestion. I found that Brian saw what I was trying to explain and he offered a short tutorial, taking time to see I understood his suggestions to help me navigate the program a little better. It occurred to me there was another question that would come up when evaluating new patients. It was about the straight leg raise in the evaluation narrative in the objective section. He took the time to hear and understand what I was trying to explain and asked how I might change it and he said he would pass the suggestion along to the development team. This is something I have like about your program from the start. It continues to evolve making more utilitarian for the practicioner and the best system I have found if one is interested in a complete patient record. Versatile, flexible and responsive is how I would describe the Chirospring program and the support team. Thanks Brian! Pros Versatile, flexible and responsive. Cons It is large and I don't utilize the entire program even thought it is a click through program because it has soo many features. Review Source Response from CHIROSPRING February 8, 2017 Thanks for your comments Dr. Jackson! :D. We are thrilled you are LOVING CHIROSPIRNG. I love your con in that our system has too many features... LOL... yes... ChiroSpring is a fully loaded program. We realize not every user will use every feature but we do ensure that you can arrange your dashboard (for the most common tiles you use) and even block out components in the Edit SOAP entirely if you do not use them. The software is easy to use and easy to customize. We are proud to have you on the ChiroSpring team Dr. Jackson. :D JK Jill K. DC Medical Practice Used the software for: 2+ years ### "Great Customer Service" March 29, 2022 5.0 We love the customer service. We are quick to get an answer via email and phone. They were super patient with us during the beginning, as it was a learning curve for us. The onboarding process was efficient and made it easy to adjust to new software. Pros We love the ease of use. The app was such a great addition. The kiosk is really helpful with our patient outcome assessments. The cloud makes it easy for our employees to use when working from home. Cons We don't really have any complaints. Review Source Response from CHIROSPRING March 30, 2022 Thank you so much Dr. Jill! We love that CHIROSPRING is easy for you to use and making your practice more efficient with our kiosk and outcome assessments. Our customer service does ROCK! Thanks for noticing. :) Talk to a Capterra advisor for free and get results within 15 minutes.