# Page 5 | CHIROSPRING Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is CHIROSPRING the right Chiropractic solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141960/ChiroSpring/reviews --- CHIROSPRING 4.9 (185) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 5 - Reviews of CHIROSPRING ## Showing most helpful reviews Showing 101-125 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TS Tami S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Very happy Client" August 19, 2021 5.0 Support is always available for us. Pros Ease of use, organization. Ability to upload Documents easily, Cons doctor says that the SOAP notes could be better/easier to use Review Source RW Rebecca W. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best EHR switch ever!" November 9, 2019 5.0 Pros My favorite part about the switch to this software is that my notes can be done quickly and effectively. I am no longer taking my work home with me every single evening fighting to keep up with charting. Cons It is relatively new to my state, so we are making some customizations and updates. Once there complete, everything will be picture perfect. Csb has been amazing at getting us solutions to every issue we come across. Their customer service is unparalleled. Switched from [eTHOMAS](https://www.capterra.com/p/27308/eTHOMAS/) Ethomas is wildly outdated, and I was charing until 11pm every night after work. Eventually, it got to the point where we literally could not stay on top of notes. The system itself is very basic and not user friendly. The only thing good was the billing aspect. Review Source Response from CHIROSPRING November 11, 2019 Dr. Warnecke, Thank you for the wonderful positive comments. We love knowing we are the BEST EHR SWITCH EVER! :D And... making your notes faster is AWESOME! Thank you also for mentioning our super amazing customer support team... as they work very hard. We will keep making CHIROSPRING even better.... We are already the #1 cloud-based system in chiropractic and keep getting even more amazing! :) RH Ryan H. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Ideal For My Chiropractic Startup" January 16, 2020 5.0 Customer service is really good, and very laid-back. Definitely nicer than people here in the Northeast haha. And ya gotta love when the owner is personally responding to emails Pros They have standard, premium, and advanced pricing options. In my opinion, this is essential for attracting docs who are new to practice. Some of the other big chiro EHR companies don't have a cheaper option. I had less than 10 clients in my first month so I can't justify $250+ per month for EHR. Cons Clicking and going from page to page is a little clunky, but expected. In my experience, all chiro EHR software has that "slower" feel to them. It's intuitive and very easy to use though. Alternatives considered [ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING Pricing options are suitable for a startup. Additional provider costs are reasonable. Review Source Response from CHIROSPRING January 16, 2020 Thank you for your wonderful review Dr. Ryan! We love hearing how intuitive and easy our software is to use. That has been the main focus since day one. Our support staff very much appreciates your comments about how great they are. I'm not sure what feature you believe we are missing. We have over 80 new features in our major update coming soon. We look forward to continued growth with your practice. Everyone starts small. Growth is the key. :) JP Jason P. Chiropractor Used the software for: 6-12 months ### "Great software, Great customer service, Great price!" March 3, 2018 5.0 Pros I have been using ChiroSpring for almost a year now. The customer service, from training to support, has been impeccable, always quick to respond, open to suggestions and helpful. Customizing records is quick, easy. My staff has found ChiroSpring super easy to learn how to do everything including adding new patients, scheduling appointments, taking payments, sending bills and claims. I would highly recommend that anyone looking for great EHR software at a fair price to give ChiroSpring a try. You will not be disappointed. Cons My only complaint in ChiroSpring is that because it is cloud based, there can be a slight lag in response time based solely on internet connectivity. This is also a plus, because it is cloud based, it is easily accessed from any computer, and you don't have to worry about losing data if your hard drive crashes. Review Source Response from CHIROSPRING March 6, 2018 Dr. Permenter, Thank you for your WONDERFUL FEEDBACK! We LOVE knowing that we are making your practice more efficient through better software. We also love providing new and great features that we know you love to use. ChiroSpring is already the number 1 cloud-based EHR in chiropractic and gets better every single day! :) BB Brent B. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "ChiroSpring is the most innovative software on the market!" May 27, 2021 5.0 Pros It's ease of use is a huge bonus for training new staff. It has all the bells and whistles of the most popular EMR's but its extremely user friendly. The true cloud base is incredible and was worth the switch from another popular non cloud EMR. We can customize every area of the software as we grow, but the ready made macros were a huge help just starting out. Our billers love it and so do our providers and the customer support is incredible. 5 stars! Cons As a cloud based software it can get bogged down during high traffic internet hours. Review Source TS Theo S. Clinic Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Intuitive and Simple " May 6, 2020 5.0 Pros The software is very intuitive and easy to navigate, kind of similar to an iPhone or iPad app layout. The subjective symptoms are demonstrated with a graph that shows patients progress, making it easy on the average non-medical person to see the whole picture. The SOAP notes you need are there pre-loaded as macros and can be customized to your choice of lingo/verbiage. I also like how clean and organized the final reports are, just the meat and potatoes. I like simplicity and that’s what you get here. Billing integration was pretty straight forward according to my front office. Cons I still didn’t get the chance to customize the software and utilize its capabilities. So far it does what I need and more. Review Source RK Ryan K. Owner Medical Practice Used the software for: 2+ years ### "They go above and beyond" October 22, 2020 5.0 Chirospring will eventually be the best practice management software out there. We use it for a multidisciplinary practice and it works perfect for multiple locations. Pros This company actually listens to its clients. They are always changing and tailoring things for our needs. Cons Some times in runs a little slow when we have fifty users on it. Alternatives considered [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing CHIROSPRING Multiple locations and cloud based. Review Source Brian A. Medical Director Medical Practice Used the software for: Less than 6 months ### "Speed and Accuracy" August 7, 2018 5.0 Documentation time on daily visits is down by about 40% since starting with ChiroSpring. New Patient examinations are about on par with my previous practice management software, but I expect this to improve as I further customize the software to my practice style and my familiarization increases. Pros The daily note is easy to customize, and the objective screen includes very chiropractic-friendly tabs to accurately (and in compliance) describe the patient's dysfunction with a touch of a button. Cons Lack of online outcome assessments, intake process. Review Source Response from CHIROSPRING August 29, 2018 Dr. Asbury, Thank you for such a WONDERFUL REVIEW! :) We are so happy to hear we have reduced your documentation time by 40%. That's HUGE! :). Now you can see more patients and continue growing your practice. Do not worry we will be adding outcome assessments to the software as well and as you may already be aware you can customize your intake questions as part of the Patient Self Checkin Kiosk. DN Damon N. Chiropractor Hospital & Health Care Used the software for: 1-2 years ### "Best software out there" April 4, 2019 5.0 Pros Ease of use, reminders, pop ups and overall automation takes out the mundane and tedious tasks out of notes so you can spend more time with patients and building your practice. Cons Not much. There was a lot of updates initially which causes you do redownload the procdut but those have become less frequent. Review Source Response from CHIROSPRING April 5, 2019 Dr. Noonan, Thank you for the awesome review! We love hearing that our product is making your previously mundane tasks (from your old software) more fun and efficient! :) It is also no secret that we issue software updates. This is one of the major advantages of our already voted #1 cloud-based software. Our next major release packs a TON of features including advanced care plans (best in industry) to name a few. We look forward to continued growth with your practice! SK Sadie K. Owner/DC Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent Customer Service" April 7, 2019 5.0 We are able to better manage our business finances with this software when compared to our previous software. Pros A number of options for managing the business side. Straight forward billing, a variety of reports and easy to manage record keeping is far beyond our previous software. Cons As with any technology, there we have had some glitches. ChiroSpring has very helpful customer service, good communication and have always been quick to handle issues users are having. Review Source Response from CHIROSPRING April 12, 2019 Dr. Knickrehm, We very much appreciate your amazing review! :). Our customer support team works very hard and you mentioned "excellent customer service"! :) We love hearing that ChiroSpring is making running your practice easier with our various reports and ability to easily perform billing. JL Jerome L. Chiropractic Physician Health, Wellness and Fitness Used the software for: 6-12 months ### "The absolute BEST" April 8, 2019 5.0 Fantastic. Pros The ease of use is really nice for those of us that aren't as tech savvy as we'd like to believe. But the best part of ChiroSpring is their customer service. I can send an email for tech support and have a well-articulated, and complete solution within an hour. Never once have I had to call and wait on hold, wait 24 hours for an email reply. Cons There was a time when it seemed like we would have weekly updates, but that as has lessened significantly. Review Source Response from CHIROSPRING April 12, 2019 Dr. Longoria, "The Absolute Best!" WOW! :D First I would like to say THANK YOU for mentioning our customer service team as they work so hard to provide top level support to our customers. They are ON TOP of it. :) We are so pleased to be the center of your practice helping you grow through better software. You mentioned the easy interface for those that are not tech savvy. This was our goal from day 1 and it sounds like we delivered. :) CB Courtney B. Owner/Chiropractor Health, Wellness and Fitness Used the software for: 2+ years ### "Fantastic Software!" December 15, 2020 5.0 Pros What is there to not like! Is super easy to use and has many features that I would have never thought I would need. The few times I have had to contact customer support, they have been super quick to respond and have been great at resolving the few issues I have had in the last 2 years. Cons Honestly, I can't think of any. The one problem I had with submitting EDI claims was resolved fairly quickly, and even since then they have made other improvements that have made my life much easier billing wise. Review Source SB Sabrina B. Medical Biller Medical Practice Used the software for: 2+ years ### "Feedback" October 22, 2020 5.0 Pros Customer Support responds to inquiries/issues very quickly Cons Sometimes get kicked out / freezes. Usually fixed quickly Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Forcing us to switch over to a new system and pay for transfer of data. System already had issues with freezing/kicking us out so looked into other options. Review Source JD Joel D. Chiropractor and Owner Hospital & Health Care Used the software for: Less than 6 months ### "Easily adaptable software to meet your practice needs" July 15, 2016 5.0 Chirospring is incredibly versatile to meet the specific needs of any chiropractic office. In addition to being adjustable to meet each practitioner's needs, it's also very intuitive and easy to use. Our front desk staff that I trained this week only needed half a day to feel very comfortable and fluent in using the system. It's both elegantly simple and robust enough manage several healthcare providers within one system. Pros \- It's extremely intuitive. - It's scale able if you are considering adding a nurse practitioner, pt, acupuncturist etc in subsequent years. - The support staff is amazing. They are always prompt in getting back with me and have been able to answer all of my questions every time I've called. Cons The only con I can think of is that you currently have to print out new patient paperwork rather than having the patient be able to do it online or on a table in your office. However, we've been told by Chirospring that this feature is coming late 2016! Review Source Response from CHIROSPRING July 15, 2016 Dr. Dayton, Thank you for your wonderful comments. We are thrilled you are LOVING CHIROSPRING!!! :) You are correct with your Con... We are building a patient kiosk that will allow your patients to input all of their subjective information including medications, problems, allergies, complaints, review of systems, and EVEN any acknowledgment forms or custom intake questions you want. It is fully customizable and will work on any device (Mac, PC, iPad). Even better your patients will be able to do it from home (that is if you want). Thanks for LOVING CHIROSPRING! :) CH Chris H. Office Administrator Medical Practice Used the software for: 1-2 years ### "THE BEST PROGRAM AND CUSTOMER SUPPORT ... EVER." February 8, 2017 5.0 We have been using Chirospring for over a year and we continue to be 110% satisfied with it. It has greatly improved the flow of our office. Customer support goes above and beyond to make sure that we are happy. I love that they are always accepting suggestions for improvement, and they really do make those changes! Way to go guys! Pros It helps improve the flow of the office by creating fast and effective ways to document everything needed. Cons It occasionally runs slow, although, this issue has continued to be improving. Review Source Response from CHIROSPRING February 8, 2017 Thank you for the wonderful review! It makes us so happy to hear that you are 110% satisfied. We work day in and day out, as our goal is to improve efficiency of practices and help them increase profits and reduce stress. In regard to your con of occasional slowness, that is of course not an ongoing issue, as we have already optimized the servers to accommodate our growing customer base. We will continue to optimize our servers as we add more and more customers. MG Melissa G. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Chiro Spring: Pros and Cons" May 3, 2021 4.0 Overall I would say I have mostly had a good experience with Chiro Spring. Customer service is always readily available to help when needed. Pros I like the fact that it's simple and easy to use. Easy to navigate most of the time and keeps patient's information safe. Cons The thing I like least about this software is there are times when it will either freeze up or just shut down completely. This is really annoying to have happen when you are right in the middle of a task. Review Source AO Aaron O. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "A definite upgrade" April 8, 2019 5.0 I bought a cheaper program to start my practice, and when I switched to ChiroSpring I felt so silly for not using it from the start. It was far superior and made things much more streamlined in my practice. Pros Very customizable. Easy billing structure. Cons Compared to my last program ChiroSpring is pure gold. I was in constant celebration after the switch. Review Source Response from CHIROSPRING April 12, 2019 Dr. Ozimek, "Pure Gold!" LOVE IT! "Constant Celebration" LOL.... Can't help but laugh on that thinking of you celebrating. :). However, we are so happy you are having such a positive experience with ChiroSpring. :) You also mentioned you previously bought a cheaper program to start. This can certainly make sense when you are on a budget, but we do offer a package as low as $99/mo. However, you are now with ChiroSpring and sure to be growing your practice through efficiencies like never before. :) Thanks for the wonderful review Dr. Ozimek. SO Stefanie O. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "User friendly software with great customer service!" August 6, 2020 5.0 Pros User friendly for providers and staff. Easy to implement into the office. Like the capability to add macros to customize documentation. Cons Minor things here and there... i.e. spellcheck which may possibly be added in the future. Review Source Response from CHIROSPRING August 18, 2020 Thank you for the awesome review Dr. Olar!!! :). We love hearing that CHIROSPRING is easy to use for your practice and provides the customization you desire. No worries on your con. We have spell check complete. This is in our next major software update which also packs new features like advanced care plans, time clock, outcome assessments, posture analysis and so much more! VR Verified Reviewer president Health, Wellness and Fitness Used the software for: Less than 6 months ### "Heads above others we have had" January 28, 2019 5.0 Pros This software has the billing side integrated and that is something we struggled with on our lost software. Also, Tish has been super helpful as we do the dreaded transition from our old system to the new. The software engineers have been helpful to address what little issues we found and are proactively engaged in improving the software moving forward - something a prior EHR was not. Cons You have to pay a third party for email and text reminders and it doesn't include an on board mass email to your practice members for newsletters and patient education. Review Source Response from CHIROSPRING February 9, 2019 Thank You for the 5/5 star review across the board! :) We LOVE your Title "Heads Above Others We Have Had". :) ChiroSpring is just that... better software and you also mentioned our support staff, Tish in particular, being very helpful. Transitioning to a new software can be intimidating. Tish has over 10 years experience in this and it shows. You also posted out just how responsive our software engineers are and that's absolutely the case. We are constantly adding new and great features to ChiroSpring with our last major update containing OVER 80 new features! HUGE! :) We look forward to continued growth with your practice. :) GO Gina O. Owner/chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent customer service!!" April 4, 2019 5.0 I feel that Chirospring is dedicated to their customers. It’s a feeling and that’s what matters to me. Their product delivers and so does their customer service! Pros Customer service speed! They are so helpful even with the “dumbest” questions. They never make me feel like I’m intrusive. Cons The installation updates having to be manual. Review Source Response from CHIROSPRING April 13, 2019 Dr. Odermann, We very much appreciate your amazing review and LOVE that you mentioned our "Excellent Customer Service!" :). You are correct in that updates are a manual process. However, remember they take less than 60 seconds and provide you new and great features. It's no wonder why ChiroSpring is the leader in cloud-based chiropractic software. We also LOVE that you see how dedicated we are to our customers. This is the absolutely truth. We look forward to continued growth with your practice. SB Scott B. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Really enjoy this software " August 28, 2018 5.0 Great, quick responses to my requests or questions. Pros I like that it is specific to chiropractic and that updates and improvements are done often. Cons So far things are going really well. Nothing bad Review Source Response from CHIROSPRING August 29, 2018 Dr. Barrus, Thank you for the WONDERFUL REVIEW. We really appreciate it. Knowing that you are LOVING CHIROSPRING makes us very happy. We are sure you are also enjoying our major software update that was just pushed out with over 80 new features! :). Nice! And we are already working on our next major release... With ChiroSpring there is always something new and exciting in what is already the #1 software in chiropractic! We look forward to continuing to streamline your prattle Dr. Barrus. SH Sara H. General Manager Used the software for: ### "We LOVE ChiroSpring! It runs our busy practice." March 24, 2015 5.0 As the GM of a high volume personal injury chiropractic office, I had just a few crucial requirements in choosing an EHR software. The first requirement was speed in finishing a soap note while still producing a quality soap that is compliant. ChiroSpring does a great job of meeting those needs. ChiroSpring is very streamlined and efficient. Secondly, I needed something easy! When hiring new employees, I did not want a six week training period on the software alone. We have a full staff of ten employees. They all caught on within one day up to one week, ages ranging from 18 to 47. They offer a beautiful demo that helps everyone practice and make mistakes on before jumping into the pristine real version they set you up with. Also, the setup is very simple and quick! Lastly, immediate technical support was a huge deal for me. I am comfortable with the office suite and basic technical issues; however I am in no way a techy person. ChiroSpring has held my hand through the entire process, as soon as I have a question they respond promptly. ChiroSpring is very passionate about their product and it shows in the quality and care they provide. Before I found ChiroSpring, I must say I did start out going with a different similar touch screen software company in the beginning of my search. I trusted since I have seen their ad's forever that they would have been the latest and greatest. Just the opposite '..just to get the office computers, server and software set up and ready to download the EHR software, was costly and time consuming. The cost to do that was not even the cost of the software. I recommend ChiroSpring and I believe if you go with them, you will be happy you did. \*\*I think it is important to say that I do not work for ChiroSpring and I do not benefit in any way from this posting. Review Source MS Manish S. Chiropractor Medical Practice Used the software for: Less than 6 months ### "Awesome EHR for chiropractors " August 30, 2022 5.0 Pros Notes were super easy to do. Billing was even easier and very easy to manage patient accounts. What's even better is customer service. Training team was super responsive to help with it and even \[SENSITIVE CONTENT\] got in call with me to help me personalize it. Cons Not much to dislike. I was referred to this company by another friend and didn't disappoint me. Review Source ALB Amber Lyn B. Chiropractor Hospital & Health Care Used the software for: 2+ years ### "Love chirospring" April 4, 2019 5.0 Pros It's easy to use from anywhere. I've had no problems teaching the program to my employees. Cons When my internet is acting slow the program is also slow because it's internet based Review Source Response from CHIROSPRING April 12, 2019 Dr. Bittner, "LOVE ChiroSpring". :). This is very pleasing to hear. :). We love hearing that the software is super easy for you as well as your staff. That was our goal when designing ChiroSpring... SIMPLICITY. GP Glenn P. Doctor of Chiropractic - Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Great Software " August 19, 2021 5.0 Great overall experience. Love the new IOS iPhone APP. Pros Easy to use overall. Reliable. Great price. Cons I wish you could get rid of the Macros that don't relate to my day to day practice. Also I wish there were customizable Pt intake and Exam forms. Reason for choosing CHIROSPRING Functionality, price and service. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.