# Page 6 | CHIROSPRING Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is CHIROSPRING the right Chiropractic solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/141960/ChiroSpring/reviews --- CHIROSPRING 4.9 (185) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 6 - Reviews of CHIROSPRING ## Showing most helpful reviews Showing 126-150 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Jennifer S. Medical receptionist Medical Practice Used the software for: 6-12 months ### "Awesome Software!" December 19, 2018 5.0 ChiroSpring has been a very positive change for our office, having all our information in 1 program has been a life changer. We previously were using 2 different software companies. Pros What we like the most about the software is the ease of use, not a lot of note taking necessary to get all the needed information. We also really appreciate the customer service. We send in an email and we are answered within an hour or even sometimes minutes! Cons A few changes to the billing portion of the software would be ideal for our business but with the continued updates we should see those soon. Review Source Response from CHIROSPRING December 20, 2018 Thank you for the awesome comments and praise about ChiroSpring Jennifer! :). It is great hearing how we have helped make things at your practice simpler and more streamlined. You are also correct, we are constantly adding new and great features. This is why ChiroSpring is THE BEST in the INDUSTRY. :D We look forward to continuing to enhance and grow your practice! JM Jessica M. Office Manager Used the software for: Less than 6 months ### "Very helpful and always updating the program with new abilities for the doctors. " July 13, 2018 4.0 Pros I like how clean the statement look and how informed the SOAP notes appear for the practitioner, I like how fast the program submits the claims, and the fact that it works with office ally, which is a great clearing house. Cons I don't enjoy the fact that i have to log out each time i change something, or there is a new update and I have to apply a new link to the installer... Some ICD codes are not up to date?? Review Source Response from CHIROSPRING July 18, 2018 Jessica, Thank you for your wonderful review! We love hearing how fast and simple our claims are as well as the docs loving the SOAP notes! :) Exiting out when making setting changes is an unfortunate need. We do this because the alternative is loading settings data over and over and over for no reason. This keeps things running super fast and remember you are not going to be customizing the system forever. This will not be a long term concern but as mentioned serves as a benefit to keep things blazing fast! :) Software updates are fast and easy and come packed with new and great features. We offer desktop class software in the cloud with our solution which delivers faster speeds as inky data is loaded from the cloud. Believe me your con is actually a huge benefit. Your other con stating ICD10 codes are missing can¿t be correct. We have every code in existence loaded in our system. Please email or call us if there is a code you are not finding. :) DP David P. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "ChiroSpring " June 16, 2022 5.0 The sales and tech support staff were amazing! Very helpful and knowledgeable Pros The online scheduler, soap notes and being able to create care plans. Very user friendly. Office flow was great. Cons Nothing not to like. Everything about the software is wonderful! Review Source Sean F. Chiropractor Used the software for: Less than 6 months ### "Best yet" March 8, 2018 5.0 Pros Big interface. User friendly. Not really a function it doesn't have. Customer service is fantastic. Cons Compared to all the others I have used in the past, there is not a lot to complain about here. Might be a bit of learning curve is all. The manual is huge but like I said earlier, it pretty much has every fx you can want. Review Source Response from CHIROSPRING August 29, 2018 Dr. Flaherty, Thank you for the wonderful 5/5 star review! You hit the main points being awesome interface, user friendly and fully features. This is what makes ChiroSpring the #1 software in chiropractic. :) We look forward to continued growth and streamlining of your practice Dr. Flaherty. DL Dan L. Owner/Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Made the switch from Chiro Touch" September 22, 2020 5.0 Pros Very easy to set up and use. Priced better then ChiroTouch from what I switched from. Cons I haven't had any setbacks over the past year. Switched from [ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) A friend told me he was happier after he switched from ChiroTouch so I decided to give it a try. Review Source KM Kelsey M. Med Legal Management Medical Practice Used the software for: 1-2 years ### "Customization Dream" October 22, 2020 5.0 Pros The team that helps with customizing the software with our practice's requests, is top notch. They take our wishes and execute them into a workable software. I also love that the software is easily accessible through Google Chrome. Cons It can be a little buggy, but whenever it is, the team is always able to look into what's causing the issues right away. Just the look of the software seems outdated, but that's the least of my worries. Review Source MO Michael O. Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use and responsive to user suggestions" February 20, 2017 5.0 ChiroSpring has been very responsive to any suggestions I have provided to them. Many of my suggestions have later made their way into the live software. The customer support is top notch. I love the ease of use and convenience of the cloud based system. Review Source Response from CHIROSPRING February 20, 2017 Thank you so much! Our top priority is to make sure our customers are satisfied and have the tools to make their practice run more efficient. We want suggestions that other practices may benefit from as well. If it is an option and we are able to make it work we will. Our support staff is here to help in any way and we enjoy helping customers! MAG Mary Ann G. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "customer support is amazing!!! " August 24, 2017 5.0 speed and efficiency Pros What I like most about ChiroSpring is the customer support and ease in ability to customize the software to meet our particular needs as we are an integrative practice providing chiropractic, naturopathic medicine, and Chinese medicine. Cons The only problem that I have experienced is the inability to customize insurance benefits when the benefits differ depending on the modality e.g. chiropractic, naturopathic medicine, or acupuncture. Review Source Response from CHIROSPRING August 24, 2017 Dr. Gibbs, Thank you for the WONDERFUL REVIEW!!! We have enjoyed working with you and your husband over the past couple of years. We do have your suggestion on our radar. :) AA Ada A. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Game Changer" December 4, 2019 5.0 So far we are pleased. We know they are constantly updating the software, so we are very patient and willing to provide feedback. We love the customer service!! Pros We love the ease and flow of Chirospring. Cons We know they are working out the kinks, but we would love to see the patient check-in available soon. Review Source DJW Dr. Jeff W. Owner Used the software for: 1-2 years ### "Great software and out of the world service." September 5, 2017 5.0 Pros The ease of use and customer service is outstanding. The value for the money is excellent as well. I would recommend to all. Cons Make it easier for patients to check in on their own. Very time consuming for walk in patients. Need to be able to handle volume faster. Review Source Response from CHIROSPRING September 6, 2017 Dr. Wells, Thank you for the OUTSTANDING REVIEW!!! :D Great news on your Con... we have already programmed the ability to check-in patients from the Recent Patient's list box. This feature will be rolled out soon in a free update. We are thrilled we are delivering value to your practice with amazing software and glad to know that you would recommend to all. :) RJ Russ J. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "The BEST EHR EVER!!" February 18, 2020 5.0 Pros I have been in practice for 10 years and this is my 3rd EHR. This meets everything one would need to do to run great chiropractic office. It has everything you need. The customer support is top notch. I get a response with in mins via email and they always answer my calls with an immediate solution. Cons I haven't found one thing that i dislike about this EHR. Review Source PN Pamela N. Owner/Chiropractor Used the software for: Less than 6 months ### "AMAZING! I can't say enough good things about the support team at ChiroSpring! " March 25, 2018 5.0 Pros I have recently opened my own clinic after working for another doctor for 4 years. ChiroSpring has been amazing. They got me up and running in no time. This system is so efficient, easy to use and the SOAP note portion is exactly what I was looking for. Plus it is completely customizable. The support team is so well trained, they know the system inside and out. Any time I had a question someone was emailing me back ASAP. The training that is provided walks you through every portion of the system. They show you step by step on how to do everything. Also the users manual has EVERYTHING you could ever need in it. Very detailed and very helpful. Also there are training videos which are amazing. Forgot how to do something? Just find the quick training video to refresh your memory. I just can't say enough about how easy and amazing this transition has been. And how amazing this software is!! This software is an absolute MUST. Review Source Response from CHIROSPRING March 28, 2018 Thank you Dr. Nickels for the WONDERFUL comments! We work hard for you to ensure you have the best software and support in the industry! :D AY Ariel Y. Doctor of Chiropractic Medical Practice Used the software for: 1-2 years ### "Great software!" August 9, 2018 5.0 Great overall and they are very easy to work with and are quick to make improvements. Pros I love that I have the ability to choose to use the listed options or the free text in each portion of my soap notes. Cons None that I have found so far! Review Source Response from CHIROSPRING August 10, 2018 Thank you so much for your wonderful comments Dr. Young! We couldn¿t be happier that you are loving the software. I¿m also hearing how much you love our latest software update which packed 80 (yes eighty) new features! Helping practices grow with efficiency and a better overall experience is 100% what we are about. We love driving the profession! :) RL Richard L. Chiropractor Health, Wellness and Fitness Used the software for: 1-2 years ### "Best all around software program I have ever used" June 6, 2020 5.0 Good and friendly staff and always eager to meet my needs. Pros Tech support, there to help and can save their time and mine by e-mailing them and get answers quickly, even on weekends sometimes Cons Time spent learning how to use it and watching all the videos. But once I learned it saved me time on the other end. Review Source CW Christin W. owner Used the software for: Less than 6 months ### "Support team in awesome! " July 12, 2018 5.0 Pros The software is so easy to navigate. The installation was simple as well. If you ever have issues, the support team always gets back to you in a timely manner. Cons When the server is down, ChiroSpring will not function. This is the only bad thing about working on a software that is cloud based. Review Source Response from CHIROSPRING July 13, 2018 Thank you Dr. Walker for your wonderful comments! We love knowing that we are making a positive impact on your practice. We are also proud to state we have over 99% uptime with our server which leads the industry. Remember, even with a server based option your computer could fail, worse resulting in data loss. We backup and encrypt your data 24/7 (not just once per day like our competitors) in three locations across the U.S. Our cloud solution also removes the threat of viruses or malware resulting in data loss or locked or held hostage files (e.g. cryptolocker virus). With cloud there is also zero complex networking involved to setup your practice. It ¿just works¿. Thanks again Dr. Walker for the wonderful 10 star review. We look forward to growing your practice and are excited to be delivering our upcoming update which boasts OVER 80 new and exciting features! ;) BH Brian H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "I'm new to Chirospring, but so far so good. Way better then my previous software." January 18, 2018 5.0 Much better daily notes. Pros This is made for chiropractors in mind. It is fast (not browser based). It is easy to learn and intuitive. Support is fast, responsive and helpful. Cons I am in the process of customizing and changing settings often and you have to logout and exit completely before any changes take place. I wish there were better billing processes like Electronic Remittance integration. Review Source Response from CHIROSPRING January 19, 2018 Dr. Harasha, THANK YOU for your wonderful review. We are so please to hear you are LOVING CHIROSPRING! :D Great news... we are currently programming automatic ERA posting. This will be, like all of our features, BEST IN THE INDUSTRY. We do not take shortcuts when we add features. Like all of ChiroSpring our automatic ERA posting feature will be high intuitive. We are also glad you realized the benefit of a cloud-based system that was not PURELY web. With ChiroSpring everything is SO FAST because the software installs on your computer (in under 30 seconds) and only the data lives in the cloud. It's an awesome way to go about. Thanks again Dr. Harasha. We look forward to growing with you and your practice. The ChiroSpring Team KP Kasey P. Chiropractor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great support!" November 13, 2018 4.0 Pros ChiroSpring is an all-in-one software, including scheduling, insurance billing, credit card processing, and reporting. Cons There seems to be some back-end troubles with the software that causes it to run slow at busy times. They say they're working on it, so I don't suspect this will be a long term issue. Review Source Response from CHIROSPRING January 3, 2019 Dr. Payne, Thank You for the wonderful review! We love hearing that our support is "Great". This is noted by so many of our customers and we appreciate it. We also love that you identified ChiroSpring as an all-in-one software as you are spot on. ChiroSpring does EVERYTHING needed to run a practice. In regards to your Con I would definitely not say we have back-end troubles. Quite the contrary actually. We have OVER 99% uptime which is even higher Tham Amazon Web Services. You are correct that we continue optimizing the code for perfection as SPEED is VERY important to us and our customers. :) BM Brandon M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Chirospring" January 9, 2019 5.0 Pros Although this program comes preset to function automatically for most practices, the ability to customize the program to work best for your practice is amazing and easy! The customer service is quick and helpful as well. Cons No cons at the moment! This software is truly unbeatable for the price. Review Source Response from CHIROSPRING February 9, 2019 Dr. Mason, THANK YOU for the AWESOME 5/5 star review! First I am thrilled to hear you mention how great our customer support is. They do a phenomenal job on boarding new customers and answering some of the more difficult questions. You mentioned ChiroSpring being VERY customizable yet has many preset functions. This was the goal from our day 1 design. :) Finally, you hit it right on the head when you mentioned PRICE. We offer the BEST VALUE in Chiropractice with a cloud-based software containing all of the bells and whistles and is EASY to use.... and 24/7 data backup and support included. This truly is unbeatable. There are some lower priced options on the market but they are not a direct comparison to what ChiroSpring offers. Thanks again for the awesome review Dr. Mason! :) We look forward to your continued practice growth. TH Tracey H. Office Manager Medical Practice Used the software for: 6-12 months ### "ONC Certified" November 7, 2016 5.0 YAY! It has finally happened. They are ONC certified and it couldn't be easier to keep track of all you need. Thank you again ChiroSpring for making our decision one of the best we have made in choosing our software. Pros Ease of use in all aspects. Cons Not being able to do a drag and drop on the calendar. Review Source Response from CHIROSPRING February 9, 2019 Tracey, THANK YOU for your FANTASTIC REVIEW! :D You pointed out "Ease of Use in All Aspects". This has been a focal point of design since day 1. We look forward to continued growth with your practice. :) BH Benjamin H. Chiropractic Physician Medical Practice Used the software for: Less than 6 months ### "10/10" December 27, 2022 5.0 Pros Ease of use if phenomenal, but even better that, the support team is off the charts incredible! Cons We have been using ChiroSpring for three months now and we really do love it. The only thing that isn't perfect is our ChiroSpring Pay Terminal. The machine itself is not the best and constantly saying connecting. Review Source DS Doug S. OWner Used the software for: Less than 6 months ### "Great experience. Great company." April 30, 2018 5.0 Pros ChiroSpring is a simple, intuitive, comprehensive, and extremely fast system. We have it installed on 6 computers and there is hardly a lag between them. The customer service is outstanding too! Cons We have none. I wish I had been using this for the last twenty years! It would have saved me a lot of time and money! Review Source Response from CHIROSPRING August 29, 2018 Dr. Stranko, THANK YOU for THIS AWESOME REVIEW! :D Knowing that you see ChiroSpring as a great company really means a lot to us. It seems you have a larger than average practice with ChiroSpring on 6 computers. What's great is you can install in under 30 seconds on as many computers as you like. No complex networking required. The cloud just makes "it work". Quoting... "I wish I would have been using this for the last twenty years! It would have saved me a lot of time and money!" LOVE IT!!!! :) CM Carissa M. Chiropractor Health, Wellness and Fitness Used the software for: 6-12 months ### "Chirotouch who?" October 3, 2018 5.0 Pros The look and display isn't pastels! It is easy to use and has everything you need for a price you can afford. Cons There is no least thing to like.. the people at chirspring know what they are doing and they do it well Review Source Response from CHIROSPRING December 6, 2018 Thank You Dr. Mitchell for your awesome review AND for mentioning how superior ChiroSpring is to ChiroTouch. We didn't say it... you did! ;) We hear this all of the time so it is no surprise and customers are constantly switching to our cloud-based system for its accessibility, better design and easier to use features. We also love that you have found no Cons! :). We work HARD and showing your appreciation really makes us happy. :) DS Dalice S. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "This software is exactly what we need in a fast paced and quickly growing clinic" July 1, 2022 5.0 Pros The integration process and training was exactly what we needed to get our employees quickly up to speed with a new system Cons The software offers a lot of integrations which will help in all areas of our business but does take some time to set up and get everything running smoothly Review Source Skyler G. Used the software for: ### "Great Cloud Based Software" February 20, 2017 5.0 ChiroSpring has a ton of features and options that make it easy to use and actually helps keep your office running smoothly. I really appreciate that ChiroSpring is designed to specifically meet the needs of a chiropractic office. Their customer support team is extremely prompt with answers and solutions to any issues that arise. The integration of Remindercall is also a fantastic option to help remind patients of their appointments. Overall, a great system with a ton of functionality and great customer service. Review Source Response from CHIROSPRING February 20, 2017 Thank you for your review! We will continue to work hard to make sure our customer needs are met with great service. JB John B. Owner Used the software for: 6-12 months ### "We have been using ChiroSpring for about 7 months....so far so good....." July 27, 2018 5.0 Pros ChiroSpring is fully functional - notes and billing - and works great. Very customizable. Support is beyond fantastic. They (a real person) are quick to respond and listen to suggestions and take action. Cons Report features can be cumbersome.....needs more customization options with pricing, discounts and fee schedule set up. Review Source Response from CHIROSPRING August 29, 2018 Dr. Boccella, Thank you for a FANTASTIC STELLAR REVIEW! :D We are glad you mentioned our great support as well. We hope you are enjoying our new major software update that packet in over 80 new and amazing features to make your practice more efficient. :) Talk to a Capterra advisor for free and get results within 15 minutes.