---
title: "CHIROSPRING Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is CHIROSPRING the right Electronic Medical Records solution for you? Explore 186 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/141960/ChiroSpring/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-28"
---

CHIROSPRING

4.9 (186)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 28th, 2026

# Reviews of CHIROSPRING

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

JF

John F

ChiropractorMedical Practice, 2 - 10 employeesUsed the software for: 6-12 months.

“The integration of SOAP notes, patient intake, and billing into one seamless system has significantly reduced administrative time and increased productivity.“

June 17, 2025

SB

Sarah B

ChiropracticMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“The scheduling system pushes appointments to the right rather than stacking them so it can make it difficult to look at the scheduler view.“

October 6, 2025

KK

Kyle K

ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Support and patient experience along with ability to customize our office with notes etc !!!!!!!!!!!“

October 29, 2025

RV

Rosario V

Chiropractor's AssistantHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“There are rare instances when the platform seems to be under a heavy load, causing it to run a little slow and take a while to fully refresh a screen or complete a process.“

October 6, 2025

MH

Michael H

ChiropractorHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“Patients love the text reminders after scheduling and the day before their appointment, and many have remarked about the professionalism this feature adds to the office.“

August 25, 2025

CD

Christine D

Office AdministratorMedical Practice, 11 - 50 employeesUsed the software for: Less than 6 months.

“customer service can be slow and it bogs down and kicks you out frequently!!! But Chirospring 360 was an overall horrid experience!“

October 31, 2025

CS

Chantal S

ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Customer service is outstanding - I know I'm always asking questions in regards to billing and I usually get a response within an hour, which is another great trait: very accessible and someone is almost always available to answer questions.“

September 9, 2025

CG

Ciara G

Office ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“On of my least favorite things is that the chief complaints form cant be edited after it has been submitted.“

October 11, 2025

## Showing most helpful reviews

Showing 1-25 of 186 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kristin B.  
Doctor of Chiropractic/owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "So happy with this software "

April 4, 2019

5.0

We are a small low volume office, with very limited staff. Chiro spring frees up more of my time for the things that matter- patient care. Easy chart notes and the use of the spinal chart for listing also gives me an opportunity to educate patients as I make my notes. I love this software.

Pros

It makes our daily soap notes quick and easy to complete at each visit. We love being able to complete our note, check out patients, and provide an itemized statement in minutes. Patient intake charting now takes a fraction of the time we used to spend with our old software.

Cons

Sometimes the patient self check in feature does not work on our older iPad and we would love to be able to have patients complete the intake from home without paying extra for the email service.

Review Source

Response from PracticeTek

April 12, 2019

Dr. Beierle, We LOVE hearing how "HAPPY" you are with ChiroSpring. We work so hard for our customers and hearing your feedback puts a smile on our faces. :) Quick and easy SOAP notes... check. Patient statements.... check. Saving time... check. We wish we could provide the kiosk form home option for free. However, it uses SMS or Voice to verify the patient's identity for security purposes. This service is not free for us. If competitors are offering this for free I would question their implementation regarding security. Thanks for the GREAT review and we look forward to growing your practice! :)

AH

Amy H.  
owner, doctor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I've tried them all, this is the BEST!"

October 7, 2025

5.0

CHIROSPRING is a good all in one service with fairly easy to use features. There is a lot to learn but once comfortable with the system, it is a big-time saver. We are now a completely paperless office, and I highly recommend.

Pros

We love the patient portal and patients being able to schedule their own appointments, access records and send messages.

Cons

It is impossible to reach anyone by phone. Emails are responded to promptly. However, there are occasions when what takes several back and forths could be handled in one phone call.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

System features were better with CHIROSPRING.

Review Source

CD

Christine D.  
Office Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "Chirospring 360 NOT FOR OUR OFFICE"

October 31, 2025

2.0

Chirospring Desktop has been, overall, good to use as a practice mngt system. customer service can be slow and it bogs down and kicks you out frequently!!! But Chirospring 360 was an overall horrid experience!

Pros

For Chirospring 360 specifically... I liked the idea of everything being in one software... such as patient texting, forms, electronic billing and patient statements could all be included for one price.

Cons

Chirospring 360 seems to have tried to go to far too soon... once we were actually using it, it was way too many steps to do the simplest of things. Providers hated the notes... there were too many options and trying to create or customize your own was very time consuming. Also, in order to have copays, co-insurances and deductible info pull for check out the providers note has to be started and "attached to the fee slip" and even after doing that it did still did not pull correctly or at all... SO MANY STEPS! Maybe if an office did not take payments at the front desk or if they are a CASH ONLY practice this would work for them but every person in our office hated it! And we did all the trainings and watched tons of videos... maybe in 5 years when they have the bugs worked out! Not today!

Review Source

OB

Olivia B.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Happy to have found a good one. "

October 6, 2025

5.0

Pros

I like how integrated everything is. Their customer support is really awesome and my biller has been very impressed with the billing ease. I have enjoyed the ability to text with patients and the online scheduling has been game changing! I know other systems have these options (and probably for less money), but I came from a terrible EHR system, so I have been so pleased.

Cons

Sometimes the way the system applies a payment is very weird. If for example, a patient has a$30 copay, occasionally when looking back at the claim history or pay history, the payment will be in two separate payments equaling $30, but it makes fixing an error difficult.

Alternatives considered

[PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/)[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing CHIROSPRING

I liked the modern features, price point was somewhat similar to paydc. I did not know the clearinghouse with Jane.

Switched from

[RAPID](https://www.capterra.com/p/27888/RAPID/)

They were terrible and very expensive to maintain.

Review Source

JF

John F.  
Chiropractor  
Medical Practice  
Used the software for: 6-12 months

### "ChiroSpring 360 "

June 17, 2025

5.0

Pros

Since implementing the ChiroSpring 360 EHR System in our practice, the transformation has been nothing short of phenomenal. This system has streamlined every aspect of our operations, from scheduling and billing to documentation and patient engagement. It’s intuitive, powerful, and incredibly responsive to the real-world needs of a busy chiropractic clinic. What stands out the most is how user-friendly and customizable the platform is. Our entire team, from front desk to providers, adapted quickly and now works more efficiently than ever. The integration of SOAP notes, patient intake, and billing into one seamless system has significantly reduced administrative time and increased productivity. Support from the ChiroSpring team has also been top-notch, with quick responses, helpful training, and a genuine interest in our success. ChiroSpring 360 EHR isn’t just software; it’s become a vital part of how we deliver high-quality care and run a successful practice. Highly recommended to any chiropractic office looking to elevate their workflow and patient experience!

Cons

None at all. The system is great can't find any EHR better. If you're looking to switch EHR look no further than ChriSpring 360

Switched from

[Innate](https://www.capterra.com/p/210920/Innate-EHR/)

The other EHR was too difficult to use and streamline

Review Source

KB

Kaitlyn B.  
Chiropractor  
Alternative Medicine  
Used the software for: 2+ years

### "Best Software for Insurance"

October 6, 2025

5.0

We have had ChiroSpring since we started our practice in 2018. We have enjoyed the journey of all the software changes they have gone through.

Pros

How efficient the SOAP notes are. Reduced the time having to spend doing notes but also staying compliant with insurances. Also, love the auto posting for billing.

Cons

The payment history needs to be cleaned up. It makes it hard see when a patient actually made a payment and what the payment was.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing CHIROSPRING

Was told JaneApp was not ideal for billing insurance.

Review Source

SB

Sarah B.  
Chiropractic  
Medical Practice  
Used the software for: 2+ years

### "Best Chiro EHR"

October 6, 2025

5.0

We have been very happy with ChiroSpring. The support is fantastic and quick to respond. They are always releasing new features which are exciting to follow. We always recommend it to our colleagues.

Pros

We love the ability to have all our business needs in one location. The EHR is customizable to make it fit your practice needs. Billing is directly integrated. We love being able to utilize texting and email services in the same platform!

Cons

The scheduling system pushes appointments to the right rather than stacking them so it can make it difficult to look at the scheduler view.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

Being familiar with Desktop ChiroSpring and integrating with Echo texting.

Review Source

AC

Anthony C.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "CHIROSPRING for life. "

October 6, 2025

5.0

I’ve been a user since 2017 and would never switch to any other platform. I was a Chirotouch user for 5 years previous to this and CHIROSPRING blows away the competition in my opinion. By far the most user friendly.

Pros

The ability to request features adds and the excellent customer service. Over the years I’ve asked for many features to be added and they always accommodate.

Cons

Desktop version doesn’t work with Mac but that’s changed with the 360 version. I will be switching to that version eventually.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Not as user friendly and price too high. I wouldn’t ever switch back.

Review Source

MG

Mark G.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Still Best Out There"

October 6, 2025

5.0

Overall been good. Very easy to use. I would say the more complete offering within chiro. Now need to add some AI.

Pros

Overall best package out there. Very easy to use and has a host of different features. Soaps are very easy.

Cons

Would like to see APIs allowed for certain 3rd party vendors. Certain CRM integrations would be nice to see.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

hated chirotouch. Too old feel to use. Just not designed well.

Switched from

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

Did not like Platinum being hard networked

Review Source

MB

Milton B.  
Chiropractor  
Medical Practice  
Used the software for: 2+ years

### "Great Software!"

March 30, 2026

5.0

Pros

The software is very straightforward and easy to use. Everything is laid out nicely and makes sense. Chirospring helps to make our life better on a daily basis!

Cons

I have had nothing but a great experience with Chirospring. I do not have any cons from the software and very much appreciate the support we get if we ever need help with anything.

Review Source

MO

Max O.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "ChiroSpring for the win"

July 16, 2025

5.0

Great customer service. They are always available for help and will get back with you quickly which is a must.

Pros

Functions and notes for the doctor are great. Simple to see everything you need. It’s super quick to get the notes done.

Cons

There are some helpful scheduling features I’d like to see, but I know they are working on them to improve the software.

Switched from

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)

I was looking for something with better stats and reporting.

Review Source

RL

Ryley L.  
chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "New chiropractic clinic"

January 8, 2025

5.0

Great customer service as they are always trying to improve the product and or fix any bugs.

Pros

They are very good at listening to issues that arise and work on ways to continually improve the product. Notes etc for day to day use are extremely streamlined and efficient.

Cons

Might be too customizable therefore can have glitches and or not run seamlessly.

Alternatives considered

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

Reason for choosing CHIROSPRING

being able to customize as needed. options for cash only practice

Switched from

[MacPractice DC](https://www.capterra.com/p/77178/MacPractice-DC/)

better integration and offered better digital note taking

Review Source

CH

Charbel H.  
Medical Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent Customer Service"

August 20, 2024

5.0

Pros

The customer service is phenomenal. The software is easy to navigate and new features are added regularly.

Cons

Occasionally we have issues with the software being slow, which can be expected of any software, so not a huge con.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

Ease of use, features, and customer support

Switched from

[SmartCloud Connect](https://www.capterra.com/p/236343/SmartCloud-Connect/)

SmartCloud went out of business. After researching our options, we felt ChiroSpring was the best fit for our practice.

Review Source

TW

Trinity W.  
Physical Therapist Assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "ChiroSpring; a good EHR. "

August 8, 2024

5.0

ChiroSpring has been one of the better EMR services that I have used with ease of navigation and ability to customize.

Pros

The ability to customize the templates is so easy and user friendly. The calendar is set up nicely and is easy to read as compared to other systems, especially with multiple providers. I like the text system also.

Cons

I wish there was a better way to track appointments and care plans and to have reminders/alerts (these may be better than I expect as I have not been able to play around with them as much).

Switched from

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)

ChiroHD did not have the ability to meet our needs for Physical Therapy notes and billing. ChiroSpring met more of our clinics needs and the ease of documentation is hard to beat.

Review Source

AF

Ashley F.  
Chiropractic Physician  
Medical Practice  
Used the software for: Less than 6 months

### "Best decision I should have made years ago"

November 7, 2022

5.0

Switching to CHIROSPRING has modernized my dated systems in my office and I couldn't be happier to make the switch and finally have a reliable up to date system with the ability to cut down on the hours I'm spending on paperwork.

Pros

The software has been so easy to transition to. While I'm still learning the ropes and getting used to all the features, I do not feel too overwhelmed and appreciate the ability to transition at my own pace. Knowing I have help features available to me has helped eased the anxiety of starting with a new software.

Cons

I think the hardest thing to transition into was processing claims and having to go back and forth with patient balances on my old software (which I know is expected). So far, after a month in, there really isn't too much to complain about.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing CHIROSPRING

Worked better with insurance billing, better customer intro experience, lots of available features, better value for money.

Review Source

RV

Rosario V.  
Chiropractor's Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great system for employees"

October 6, 2025

5.0

Very easy and smooth experience, easy to learn and get the hang of. it just makes sense and makes my job easy.

Pros

The system's sophisticated, modern design is a major plus, featuring a minimalist layout and clear visual hierarchy that make it extremely intuitive. This user-friendly approach ensures that the system is easy to navigate for employees of all ages, reducing the learning curve and allowing staff to find information and complete tasks quickly and efficiently.

Cons

There are rare instances when the platform seems to be under a heavy load, causing it to run a little slow and take a while to fully refresh a screen or complete a process. It's important to note, though, that this minor performance lag is quite rare. The true strength of the system is its robust reliability, as we almost never experience a total system outage or downtime, making it a highly dependable tool for daily operations.

Review Source

LD

Laura D.  
CFO  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy Interface Software w/Company that Cares"

August 23, 2024

5.0

They really care. They are a partner in helping and guiding you through the processes. Great for not so techy staff & for techy, it's a breeze.They strive to offer superior service and support and it reflects throughout the entire organization.

Pros

Commitment to being a partner in your business to help you grow. Interface is very easy to navigate.

Cons

Works amazing for chiropractic, a little shuffle to do Integrated through..but best out there on market at this time.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

Integrated billing capabilities, ease of use

Switched from

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)

Ease of use and integrated medical billing

Review Source

JB

Justin B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Happy Customer for Over 5 Years"

March 8, 2024

5.0

We have been using ChiroSpring since 2018. The software completely transformed our practice providing an easy-to-use software that was also extremely powerful. Suddenly, billing became easy. Managing our scheduler was simple. Patients could book appointments online. Everything about ChiroSpring just made sense. We learned about ChiroSpring’s newest platform, ChiroSpring 360, which is a 100% web-based application. As a ChiroSpring Desktop customer (happy ones at that) we were hesitant to consider a new option (completely voluntary to switch by the way). We took a demo of ChiroSpring 360 and immediately fell in love!!! The interface is different, yet similar in many ways. There is a virtual front desk with the ability to move patients into rooms. ChiroSpring Pay is fully integrated which allows for storing cards on file or creating recurring payments. There is an abundance of reports available (they continue adding more). There are even Stop Managers and a cash register checkout process. While there are many similarities, the differences are not necessarily bad. With appointment reminders (included), there is 2-way texting. This is super helpful. If you use GrowthHub (a separate service but one I recommend), you can easily perform patient recall, request 5-star reviews, automate birthday messages and a ton more! ChiroSpring SEO is a part of GrowthHub which means we can manage any patient review from a single inbox, and our Google business listing is published to multiple websites daily (giving us an SEO edge over our competitors). ChiroSpring continues leading the industry. There is honestly not another option one should consider. Sure, we thought about Jane. However, it’s not chiropractic specific and lacks the customization and automation tools most chiropractors rely on. And Jane’s notes are just that, Plain Jane. For those who think they are saving money by using Jane, you are creating more frustration, more difficult notes, claims, statements, etc. The notes in 360 support columns and full customization with labels, check boxes, radio buttons, drop-downs and of course Macros (fully loaded into the system from Day 1). We’ve seen constant updates as well. And I’m not talking bug fixes. I’m talking amazing new features like scheduler time-blocks, an amazing new UI for online scheduling and more. We 100% recommend ChiroSpring to anyone looking.

Pros

Soap note customization, billing aspect, & text reminders built in.

Cons

Some of the user interfaces need work to make processes smoother.

Review Source

SK

Susan K.  
Certified Health Coach  
Alternative Medicine  
Used the software for: 6-12 months

### "A system for your functional medicine + chiropractic practice "

February 5, 2024

5.0

This system allowed our office to transition to completely digital while blending both the functional medicine and chiropractic care we offer. I appreciate being able to call customer service and work with the development team on adding features that help our practice!

Pros

\*Color coded appointments/Black corner tab to indicate checked out patients \*Ability to have patient appointments, notes, insurance, claims and products all in one place \*Needed tools available for the functional medicine and chiropractic sides of our practice

Cons

In future updates I look forward to seeing: \*Appointments + notes linked in some way \*An insert table to be customized option in notes \*Ability to drag + drop appointments

Review Source

MM

MELISSA M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Robust Software that Exceeds My Expectations! Love it! "

May 7, 2020

5.0

I am able to cut down on the time it takes to do billing by half. Probably saves me even more time than I realize. I used to use 2-3 different methods to bill and keep track of billing and it was a mess. ChiroSpring has put it all in one safe place. Payments are all integrated into the system. And, I love that they are extremely compliant with HIPAA. I love that I can email or call them anytime and I get immediate help and it's from real live people who work directly with the product themselves. It seems like a small team of people who really know what they are doing, they all seem to be on the same page. I like that a lot. I am a medical massage practice. I deal with a lot of auto and work injury cases. I have shopped the massage software world and haven't found ANYTHING that even comes close to offering what CS does. The work I do and the codes I use are similar to that of chiropractic. So, we are all speaking the same language. It works extremely well for me and my business. And the employees that I have brought on, pick it up extremely quick. It is very self explanatory. It's kind of like picking up an iPhone, all the little blocks are there to choose from and it makes sense. But then you can go really deep into settings if you so choose. You can really customize just about anything in the program. I love that. Oh! and it's integrated with a text reminder service, and as of just recently-- online scheduling! It's great. I don't see any reason why I would ever switch!

Pros

I love the ease of use with ChiroSpring. I love the fact that I can do all of my scheduling, billing, pulling reports-- like patient birthdays-- to send birthday cards in one place. The features are endless, I don't even utilize all of them. When I have a question, concern or request, they always get back to me within minutes to hours. I love the customer service.

Cons

I can't think of a single thing I don't like about the software. Seriously. It's got everything that I need all in one place and the people there are so helpful.

Review Source

DR

Doug R.  
Doctor of Chiropractic  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent Product"

May 2, 2020

5.0

Overall I didn't realize how inefficient my office was being run and how much waisted time I had until we got the ChiroSpring software. I was a little overwhelmed learning it because I was used to doing it the hard way for so long with an archaic Medisoft program that I relied on my staff to figure out, if I had to I could't even print out a claim form on my own. This program is so simple even I know how to operate all the systems from appointments, to check in, notes, reports, claim forms and check out and most importantly tracking where I'm at. Thanks ChiroSpring for making my practice life so much better!

Pros

ChiroSpring is easy to install and learn. The training and support was effortless and they were very patient with us, as learning a new system can be challenging. It has made the office paperless and efficient. The software has been very well thought out and has been reliable. Any glitches we have had they were easily fixed promptly, most of the time they were not glitches but simply us not using it properly. The ability to customize my treatment notes accurately has taken a lot of burden off of me.

Cons

The only thing that I have noticed is that we have a short lag time between going from one part of our SOAP note taking to the next part and when making any changes we have to log out and then back in. However with that being said I can generate my notes completely and accurately in under 1 minute per patient verses 5-10 minutes with my previous software.

Reason for choosing CHIROSPRING

They all sound good with the demos and bells and whistles, but it came down to my gut feeling. The price point was reasonable and I felt it was the best fit for my practice.

Review Source

VR

Verified Reviewer  
President  
Medical Practice  
Used the software for: 6-12 months

### "Good cloud based software. Frequent updates. "

January 25, 2019

5.0

Overall, I'm happy with the software but wish It would not log me out frequently and require regular updates.

Pros

I like that it is cloud based and has many of the features I'm looking for in a software. Charting can be done relatively quickly from any computer.

Cons

Wish they did not require a re-install with each update which can be performed multiple times per week. I would like the ability to have a patient sign-in directly in the software with a signature and to utilize an iPad for charting.

Review Source

Response from PracticeTek

February 9, 2019

¿Anonymous¿ we appreciate your feedback but are puzzled why you do not share your information. Let us put your concerns to rest. First of all despite one of our worst ever star ratings we see that you are quite happy with the software which is fantastic! This is the feedback we get from everyone. Fast notes, check. All of the features you need. Check. You mentioned updates. We typically update every 6-8 weeks. However if there is a bug fix we will push out immediately to the benefit of our customers. Software updates take NO MORE than one minute. Remember, the update is for your benefit. One of our recent updates packed over 80 new features!!! For the patient kiosk this can be done entirely on an iPad. The kiosk is 100% customizable including intake questions. All subjective automatically populates your SOAP note. :). Patients can also self check-in which is a major timesaver. We look forward to improving your review to 10/10 over time. ;)

CP

Cassandra P.  
Owner  
Alternative Medicine  
Used the software for: 2+ years

### "Chirospring Billing"

February 28, 2022

5.0

It was a smooth transition from a paper office. I felt that my questions were answered at all hours of the day or night, which was quite a shock.

Pros

Chirospring is incredibly user friendly and it’s easy to train new staff. Chirospring also does my billing so that I can focus on patients and it is a HUGE relief to know that it’s all being taken care of behind the scenes. I love that I’m using a billing service that already knows all the ins and outs of my software so that so don’t have to worry that something is being missed. It’s also great to know that I have an external billing company that is always going to be there so that I don’t have to retrain staff on this complex task. Highly recommended!

Cons

If I had to pick something, I wish I could rebill all charges on a ledger at the click of a button vs one charge at a time.

Review Source

NT

Natalie T.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Awesome Program!"

September 19, 2024

5.0

We have loved the flexibility of customization! It is pretty easy to understand the flow of the program once explained. \[sensitive content hidden\] was so helpful with explaining everything to us.

Pros

We love how convenient it is to run our office - from managing patients at the front desk to writing patient notes, this program provides so many options to fit the needs of a chiropractic office.

Cons

We would love if a feature was added to be able to request a deposit when a patient schedules an appointment. We feel it could reduce the number of "no shows".

Review Source

JK

Jill K.  
DC  
Medical Practice  
Used the software for: 2+ years

### "Great Customer Service"

March 29, 2022

5.0

We love the customer service. We are quick to get an answer via email and phone. They were super patient with us during the beginning, as it was a learning curve for us. The onboarding process was efficient and made it easy to adjust to new software.

Pros

We love the ease of use. The app was such a great addition. The kiosk is really helpful with our patient outcome assessments. The cloud makes it easy for our employees to use when working from home.

Cons

We don't really have any complaints.

Review Source

Response from PracticeTek

March 30, 2022

Thank you so much Dr. Jill! We love that CHIROSPRING is easy for you to use and making your practice more efficient with our kiosk and outcome assessments. Our customer service does ROCK! Thanks for noticing. :)

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