---
title: "CHIROSPRING Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is CHIROSPRING the right Chiropractic solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/141960/ChiroSpring/reviews/"
page_type: "reviews"
language: "en"
---

CHIROSPRING

4.9 (185)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of CHIROSPRING

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

MH

Michael H

ChiropractorHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“Patients love the text reminders after scheduling and the day before their appointment, and many have remarked about the professionalism this feature adds to the office.“

August 25, 2025

SB

Sarah B

ChiropracticMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years.

“The scheduling system pushes appointments to the right rather than stacking them so it can make it difficult to look at the scheduler view.“

October 6, 2025

CS

Chantal S

ChiropractorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years.

“Customer service is outstanding - I know I'm always asking questions in regards to billing and I usually get a response within an hour, which is another great trait: very accessible and someone is almost always available to answer questions.“

September 9, 2025

RV

Rosario V

Chiropractor's AssistantHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“There are rare instances when the platform seems to be under a heavy load, causing it to run a little slow and take a while to fully refresh a screen or complete a process.“

October 6, 2025

JF

John F

ChiropractorMedical Practice, 2 - 10 employeesUsed the software for: 6-12 months.

“The integration of SOAP notes, patient intake, and billing into one seamless system has significantly reduced administrative time and increased productivity.“

June 17, 2025

CG

Ciara G

Office ManagerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“On of my least favorite things is that the chief complaints form cant be edited after it has been submitted.“

October 11, 2025

RV

Rosario V

Chiropractor's AssistantHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“The system's sophisticated, modern design is a major plus, featuring a minimalist layout and clear visual hierarchy that make it extremely intuitive.“

October 6, 2025

KB

Kaitlyn B

ChiropractorAlternative Medicine, 2 - 10 employeesUsed the software for: More than 2 years.

“It makes it hard see when a patient actually made a payment and what the payment was.“

October 6, 2025

## Showing most helpful reviews

Showing 1-25 of 185 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kristin B.  
Doctor of Chiropractic/owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "So happy with this software "

April 4, 2019

5.0

We are a small low volume office, with very limited staff. Chiro spring frees up more of my time for the things that matter- patient care. Easy chart notes and the use of the spinal chart for listing also gives me an opportunity to educate patients as I make my notes. I love this software.

Pros

It makes our daily soap notes quick and easy to complete at each visit. We love being able to complete our note, check out patients, and provide an itemized statement in minutes. Patient intake charting now takes a fraction of the time we used to spend with our old software.

Cons

Sometimes the patient self check in feature does not work on our older iPad and we would love to be able to have patients complete the intake from home without paying extra for the email service.

Review Source

Response from CHIROSPRING

April 12, 2019

Dr. Beierle, We LOVE hearing how "HAPPY" you are with ChiroSpring. We work so hard for our customers and hearing your feedback puts a smile on our faces. :) Quick and easy SOAP notes... check. Patient statements.... check. Saving time... check. We wish we could provide the kiosk form home option for free. However, it uses SMS or Voice to verify the patient's identity for security purposes. This service is not free for us. If competitors are offering this for free I would question their implementation regarding security. Thanks for the GREAT review and we look forward to growing your practice! :)

JF

John F.  
Chiropractor  
Medical Practice  
Used the software for: 6-12 months

### "ChiroSpring 360 "

June 17, 2025

5.0

Pros

Since implementing the ChiroSpring 360 EHR System in our practice, the transformation has been nothing short of phenomenal. This system has streamlined every aspect of our operations, from scheduling and billing to documentation and patient engagement. It’s intuitive, powerful, and incredibly responsive to the real-world needs of a busy chiropractic clinic. What stands out the most is how user-friendly and customizable the platform is. Our entire team, from front desk to providers, adapted quickly and now works more efficiently than ever. The integration of SOAP notes, patient intake, and billing into one seamless system has significantly reduced administrative time and increased productivity. Support from the ChiroSpring team has also been top-notch, with quick responses, helpful training, and a genuine interest in our success. ChiroSpring 360 EHR isn’t just software; it’s become a vital part of how we deliver high-quality care and run a successful practice. Highly recommended to any chiropractic office looking to elevate their workflow and patient experience!

Cons

None at all. The system is great can't find any EHR better. If you're looking to switch EHR look no further than ChriSpring 360

Switched from

[Innate](https://www.capterra.com/p/210920/Innate-EHR/)

The other EHR was too difficult to use and streamline

Review Source

SC

Stefan C.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Slow, antiquated and cumbersome"

March 31, 2021

4.0

Their support is good. But I just couldn't take staring at my screen buffering and freezing, daily, while with a patient. So after 4 years of using them we went elsewhere.

Pros

Very detailed and relatively easy to create and use Macros

Cons

For computer-based system, every time there was an update we had to remove and reinstall the program. For the Beta online EHR version, even with very fast internet it buffered a lot! It's an old and complex system that they're trying to put a copy up on the cloud and it's not built for that type of use.

Switched from

[Medicfusion](https://www.capterra.com/p/84008/Medicfusion-EHR/)

They failed to redundantly save cloud data and lost a month's worth of patient SOAPs within the first 6 months of our using them. That was enough.

Review Source

AH

Amy H.  
owner, doctor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "I've tried them all, this is the BEST!"

October 7, 2025

5.0

CHIROSPRING is a good all in one service with fairly easy to use features. There is a lot to learn but once comfortable with the system, it is a big-time saver. We are now a completely paperless office, and I highly recommend.

Pros

We love the patient portal and patients being able to schedule their own appointments, access records and send messages.

Cons

It is impossible to reach anyone by phone. Emails are responded to promptly. However, there are occasions when what takes several back and forths could be handled in one phone call.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

System features were better with CHIROSPRING.

Review Source

OB

Olivia B.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Happy to have found a good one. "

October 6, 2025

5.0

Pros

I like how integrated everything is. Their customer support is really awesome and my biller has been very impressed with the billing ease. I have enjoyed the ability to text with patients and the online scheduling has been game changing! I know other systems have these options (and probably for less money), but I came from a terrible EHR system, so I have been so pleased.

Cons

Sometimes the way the system applies a payment is very weird. If for example, a patient has a$30 copay, occasionally when looking back at the claim history or pay history, the payment will be in two separate payments equaling $30, but it makes fixing an error difficult.

Alternatives considered

[PayDC Chiropractic Software](https://www.capterra.com/p/114969/PayDC-Chiropractic-Software/)[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing CHIROSPRING

I liked the modern features, price point was somewhat similar to paydc. I did not know the clearinghouse with Jane.

Switched from

[RAPID](https://www.capterra.com/p/27888/RAPID/)

They were terrible and very expensive to maintain.

Review Source

KB

Kaitlyn B.  
Chiropractor  
Alternative Medicine  
Used the software for: 2+ years

### "Best Software for Insurance"

October 6, 2025

5.0

We have had ChiroSpring since we started our practice in 2018. We have enjoyed the journey of all the software changes they have gone through.

Pros

How efficient the SOAP notes are. Reduced the time having to spend doing notes but also staying compliant with insurances. Also, love the auto posting for billing.

Cons

The payment history needs to be cleaned up. It makes it hard see when a patient actually made a payment and what the payment was.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing CHIROSPRING

Was told JaneApp was not ideal for billing insurance.

Review Source

SB

Sarah B.  
Chiropractic  
Medical Practice  
Used the software for: 2+ years

### "Best Chiro EHR"

October 6, 2025

5.0

We have been very happy with ChiroSpring. The support is fantastic and quick to respond. They are always releasing new features which are exciting to follow. We always recommend it to our colleagues.

Pros

We love the ability to have all our business needs in one location. The EHR is customizable to make it fit your practice needs. Billing is directly integrated. We love being able to utilize texting and email services in the same platform!

Cons

The scheduling system pushes appointments to the right rather than stacking them so it can make it difficult to look at the scheduler view.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

Being familiar with Desktop ChiroSpring and integrating with Echo texting.

Review Source

AC

Anthony C.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "CHIROSPRING for life. "

October 6, 2025

5.0

I’ve been a user since 2017 and would never switch to any other platform. I was a Chirotouch user for 5 years previous to this and CHIROSPRING blows away the competition in my opinion. By far the most user friendly.

Pros

The ability to request features adds and the excellent customer service. Over the years I’ve asked for many features to be added and they always accommodate.

Cons

Desktop version doesn’t work with Mac but that’s changed with the 360 version. I will be switching to that version eventually.

Switched from

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Not as user friendly and price too high. I wouldn’t ever switch back.

Review Source

MG

Mark G.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "Still Best Out There"

October 6, 2025

5.0

Overall been good. Very easy to use. I would say the more complete offering within chiro. Now need to add some AI.

Pros

Overall best package out there. Very easy to use and has a host of different features. Soaps are very easy.

Cons

Would like to see APIs allowed for certain 3rd party vendors. Certain CRM integrations would be nice to see.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

hated chirotouch. Too old feel to use. Just not designed well.

Switched from

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

Did not like Platinum being hard networked

Review Source

MC

Matthew C.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Experience thus far, just need a little work on reports. "

October 6, 2025

5.0

Overall it has been good, very easy to use and a lot of helpful and useful features, it is also very quick to use.

Pros

I really like how user friendly it is and ability to customized things how you want them. The fee slip feature is smooth and straightforward.

Cons

The financial reports section needs a lot of work. We can never seem to get accurate reports that match our quickbooks and bank accounts. Some employees work off of a bonus structure based on collections and the inaccuracy of reports by Chirospring makes this difficult.

Switched from

[ChiroWrite](https://www.capterra.com/p/70011/ChiroWrite/)

Needed an updated interface with more options.

Review Source

MO

Max O.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "ChiroSpring for the win"

July 16, 2025

5.0

Great customer service. They are always available for help and will get back with you quickly which is a must.

Pros

Functions and notes for the doctor are great. Simple to see everything you need. It’s super quick to get the notes done.

Cons

There are some helpful scheduling features I’d like to see, but I know they are working on them to improve the software.

Switched from

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)

I was looking for something with better stats and reporting.

Review Source

RL

Ryley L.  
chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "New chiropractic clinic"

January 8, 2025

5.0

Great customer service as they are always trying to improve the product and or fix any bugs.

Pros

They are very good at listening to issues that arise and work on ways to continually improve the product. Notes etc for day to day use are extremely streamlined and efficient.

Cons

Might be too customizable therefore can have glitches and or not run seamlessly.

Alternatives considered

[Platinum system](https://www.capterra.com/p/95936/Platinum-system/)

Reason for choosing CHIROSPRING

being able to customize as needed. options for cash only practice

Switched from

[MacPractice DC](https://www.capterra.com/p/77178/MacPractice-DC/)

better integration and offered better digital note taking

Review Source

TP

TJ P.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "ChiroSpring Experience"

October 4, 2024

5.0

ChiroSpring is a powerful EHR and has great customer service both by email and by phone.

Pros

ChiroSpring has an exceptional ability to build custom templates. Of all the EHR's I demoed, ChiroSpring had the largest selection of template convenience items including buttons, drop downs, radio buttons and cascading check boxes.

Cons

All SOAP notes and their contents are dittoed from the last note of that type created. That feature cannot be turned off, so be sure the ditto feature works with your workflow.

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing CHIROSPRING

ChiroSpring had a better reputation for processing Insurance claims.

Review Source

CH

Charbel H.  
Medical Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent Customer Service"

August 20, 2024

5.0

Pros

The customer service is phenomenal. The software is easy to navigate and new features are added regularly.

Cons

Occasionally we have issues with the software being slow, which can be expected of any software, so not a huge con.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

Ease of use, features, and customer support

Switched from

[SmartCloud Connect](https://www.capterra.com/p/236343/SmartCloud-Connect/)

SmartCloud went out of business. After researching our options, we felt ChiroSpring was the best fit for our practice.

Review Source

TW

Trinity W.  
Physical Therapist Assistant  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "ChiroSpring; a good EHR. "

August 8, 2024

5.0

ChiroSpring has been one of the better EMR services that I have used with ease of navigation and ability to customize.

Pros

The ability to customize the templates is so easy and user friendly. The calendar is set up nicely and is easy to read as compared to other systems, especially with multiple providers. I like the text system also.

Cons

I wish there was a better way to track appointments and care plans and to have reminders/alerts (these may be better than I expect as I have not been able to play around with them as much).

Switched from

[ChiroHD](https://www.capterra.com/p/218059/ChiroHD/)

ChiroHD did not have the ability to meet our needs for Physical Therapy notes and billing. ChiroSpring met more of our clinics needs and the ease of documentation is hard to beat.

Review Source

KB

Karin B.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "Feature Change Request"

December 19, 2019

5.0

Experience has been great! Support has been very useful and helpful!

Pros

Just going off of the feature change request it was easy to end over, I received a response right away! I was able to clear up any questions immediately and within a day I received notice that our request will be implemented! Very exciting!!

Cons

The only thing I can think of is the feature request we made. Being able to print the schedule from the schedule app and the doctor being able to see the patients next appointment from the plan portion of the SOAP notes, since that is the last screen she is in.

Reason for choosing CHIROSPRING

We have another clinic that is currently using ChiroTouch and we are looking forward to getting them switched over to ChiroSpring as well. We like not having the server and it being web based, plus ChiroSpring is very user friendly.

Switched from

[ChiroFusion](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/)

We were with Eclipse for a long time, but wanted a better EHR software, we switched to ChiroFusion on the advice of our billing team and it was awful! It was not easy to figure out what the patient owed to be able to collect from them. We only had it for a few months before we knew we needed to switch again. We wanted ChiroSpring to begin with and now wish that we had listened to our research instead of our billing team and went with ChiroSpring to begin with!

Review Source

Response from CHIROSPRING

December 26, 2019

Karin, Thank you for your wonderful feedback! We LOVE seeing our customers rate CHIROSPRING so high. And, as you mentioned, we are adding your feature request. Through the thousands of users we have we love feedback that provides working solutions for our users. You will be seeing your request in the software soon.

RV

Rosario V.  
Chiropractor's Assistant  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great system for employees"

October 6, 2025

5.0

Very easy and smooth experience, easy to learn and get the hang of. it just makes sense and makes my job easy.

Pros

The system's sophisticated, modern design is a major plus, featuring a minimalist layout and clear visual hierarchy that make it extremely intuitive. This user-friendly approach ensures that the system is easy to navigate for employees of all ages, reducing the learning curve and allowing staff to find information and complete tasks quickly and efficiently.

Cons

There are rare instances when the platform seems to be under a heavy load, causing it to run a little slow and take a while to fully refresh a screen or complete a process. It's important to note, though, that this minor performance lag is quite rare. The true strength of the system is its robust reliability, as we almost never experience a total system outage or downtime, making it a highly dependable tool for daily operations.

Review Source

LD

Laura D.  
CFO  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy Interface Software w/Company that Cares"

August 23, 2024

5.0

They really care. They are a partner in helping and guiding you through the processes. Great for not so techy staff & for techy, it's a breeze.They strive to offer superior service and support and it reflects throughout the entire organization.

Pros

Commitment to being a partner in your business to help you grow. Interface is very easy to navigate.

Cons

Works amazing for chiropractic, a little shuffle to do Integrated through..but best out there on market at this time.

Alternatives considered

[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/)

Reason for choosing CHIROSPRING

Integrated billing capabilities, ease of use

Switched from

[Genesis Chiropractic Software](https://www.capterra.com/p/128411/Genesis-Chiropractic-Software/)

Ease of use and integrated medical billing

Review Source

JB

Justin B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Happy Customer for Over 5 Years"

March 8, 2024

5.0

We have been using ChiroSpring since 2018. The software completely transformed our practice providing an easy-to-use software that was also extremely powerful. Suddenly, billing became easy. Managing our scheduler was simple. Patients could book appointments online. Everything about ChiroSpring just made sense. We learned about ChiroSpring’s newest platform, ChiroSpring 360, which is a 100% web-based application. As a ChiroSpring Desktop customer (happy ones at that) we were hesitant to consider a new option (completely voluntary to switch by the way). We took a demo of ChiroSpring 360 and immediately fell in love!!! The interface is different, yet similar in many ways. There is a virtual front desk with the ability to move patients into rooms. ChiroSpring Pay is fully integrated which allows for storing cards on file or creating recurring payments. There is an abundance of reports available (they continue adding more). There are even Stop Managers and a cash register checkout process. While there are many similarities, the differences are not necessarily bad. With appointment reminders (included), there is 2-way texting. This is super helpful. If you use GrowthHub (a separate service but one I recommend), you can easily perform patient recall, request 5-star reviews, automate birthday messages and a ton more! ChiroSpring SEO is a part of GrowthHub which means we can manage any patient review from a single inbox, and our Google business listing is published to multiple websites daily (giving us an SEO edge over our competitors). ChiroSpring continues leading the industry. There is honestly not another option one should consider. Sure, we thought about Jane. However, it’s not chiropractic specific and lacks the customization and automation tools most chiropractors rely on. And Jane’s notes are just that, Plain Jane. For those who think they are saving money by using Jane, you are creating more frustration, more difficult notes, claims, statements, etc. The notes in 360 support columns and full customization with labels, check boxes, radio buttons, drop-downs and of course Macros (fully loaded into the system from Day 1). We’ve seen constant updates as well. And I’m not talking bug fixes. I’m talking amazing new features like scheduler time-blocks, an amazing new UI for online scheduling and more. We 100% recommend ChiroSpring to anyone looking.

Pros

Soap note customization, billing aspect, & text reminders built in.

Cons

Some of the user interfaces need work to make processes smoother.

Review Source

SK

Susan K.  
Certified Health Coach  
Alternative Medicine  
Used the software for: 6-12 months

### "A system for your functional medicine + chiropractic practice "

February 5, 2024

5.0

This system allowed our office to transition to completely digital while blending both the functional medicine and chiropractic care we offer. I appreciate being able to call customer service and work with the development team on adding features that help our practice!

Pros

\*Color coded appointments/Black corner tab to indicate checked out patients \*Ability to have patient appointments, notes, insurance, claims and products all in one place \*Needed tools available for the functional medicine and chiropractic sides of our practice

Cons

In future updates I look forward to seeing: \*Appointments + notes linked in some way \*An insert table to be customized option in notes \*Ability to drag + drop appointments

Review Source

MM

MELISSA M.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Robust Software that Exceeds My Expectations! Love it! "

May 7, 2020

5.0

I am able to cut down on the time it takes to do billing by half. Probably saves me even more time than I realize. I used to use 2-3 different methods to bill and keep track of billing and it was a mess. ChiroSpring has put it all in one safe place. Payments are all integrated into the system. And, I love that they are extremely compliant with HIPAA. I love that I can email or call them anytime and I get immediate help and it's from real live people who work directly with the product themselves. It seems like a small team of people who really know what they are doing, they all seem to be on the same page. I like that a lot. I am a medical massage practice. I deal with a lot of auto and work injury cases. I have shopped the massage software world and haven't found ANYTHING that even comes close to offering what CS does. The work I do and the codes I use are similar to that of chiropractic. So, we are all speaking the same language. It works extremely well for me and my business. And the employees that I have brought on, pick it up extremely quick. It is very self explanatory. It's kind of like picking up an iPhone, all the little blocks are there to choose from and it makes sense. But then you can go really deep into settings if you so choose. You can really customize just about anything in the program. I love that. Oh! and it's integrated with a text reminder service, and as of just recently-- online scheduling! It's great. I don't see any reason why I would ever switch!

Pros

I love the ease of use with ChiroSpring. I love the fact that I can do all of my scheduling, billing, pulling reports-- like patient birthdays-- to send birthday cards in one place. The features are endless, I don't even utilize all of them. When I have a question, concern or request, they always get back to me within minutes to hours. I love the customer service.

Cons

I can't think of a single thing I don't like about the software. Seriously. It's got everything that I need all in one place and the people there are so helpful.

Review Source

DR

Doug R.  
Doctor of Chiropractic  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent Product"

May 2, 2020

5.0

Overall I didn't realize how inefficient my office was being run and how much waisted time I had until we got the ChiroSpring software. I was a little overwhelmed learning it because I was used to doing it the hard way for so long with an archaic Medisoft program that I relied on my staff to figure out, if I had to I could't even print out a claim form on my own. This program is so simple even I know how to operate all the systems from appointments, to check in, notes, reports, claim forms and check out and most importantly tracking where I'm at. Thanks ChiroSpring for making my practice life so much better!

Pros

ChiroSpring is easy to install and learn. The training and support was effortless and they were very patient with us, as learning a new system can be challenging. It has made the office paperless and efficient. The software has been very well thought out and has been reliable. Any glitches we have had they were easily fixed promptly, most of the time they were not glitches but simply us not using it properly. The ability to customize my treatment notes accurately has taken a lot of burden off of me.

Cons

The only thing that I have noticed is that we have a short lag time between going from one part of our SOAP note taking to the next part and when making any changes we have to log out and then back in. However with that being said I can generate my notes completely and accurately in under 1 minute per patient verses 5-10 minutes with my previous software.

Reason for choosing CHIROSPRING

They all sound good with the demos and bells and whistles, but it came down to my gut feeling. The price point was reasonable and I felt it was the best fit for my practice.

Review Source

NM

Nick M.  
Owner - Provider  
Hospital & Health Care  
Used the software for: 1-2 years

### "Chirospring review"

March 1, 2019

5.0

So far we have been in business for 2 years at our office which is a staff of two with moderate volume. We have been able to get notes done and bill on our own and it has been a smooth experience. We noticed this saves us in the overhead department big-time so we can perform billing, monitor monthly stats, etc. We have become exceedingly efficient in what we are doing.

Pros

This software has everything you need and certainly more. You can get as specific and as customized as you want. Customchirosolutions compatible, so you can have super compliant notes in a matter of minutes for maximum efficiency. If there is a snag in the software you rarely notice and the service team always responds to your emails ASAP.

Cons

The biggest thing that holds up the office is when there is an update but you will have it up LIGHTYEARS before chirotouches server glitches and slow updates. At least you don't have to hire a tech to fix the server and they have built in protocols to prevent you from taking notes throughout the day. Cloud based is the way to go.

Review Source

Response from CHIROSPRING

March 4, 2019

Dr. Mitchell, What a WONDERFUL REVIEW! THANK YOU. It's great to hear that ChiroSpring is SAVING you in overhead costs. We know the software delivers an unbeatable value compared to any other system but it's great to hear this from our customers. You also mentioned "cloud is the way to go" and we completely agree. Our software updates take less than 30 seconds to install and offer new and great features. We look forward to continued growth with your practice Dr. Mitchell! :D

MJ

Matthew J.  
Chiropractor  
Hospital & Health Care  
Used the software for: 1-2 years

### "Absolutely Love ChiroSpring!"

April 5, 2019

5.0

Pros

I researched software for nearly a year before finally pulling the trigger and I can say without a doubt ChiroSpring was the right choice for my office. It came down to ChiroSpring and another more well known software and I never really knew if I made the right decision until a few months later when I covered for a friend that has that other software.. ChiroSpring is so much more user friendly and I know exactly how much I'm paying every month without getting nickle and dimed! Being cloud based allows me to access everything from anywhere I have my laptop and an internet connection! My office manager, who came from another office that utilized that other software, is also pleased with how easy everything is!

Cons

Absolutely nothing.... their support is fantastic, always receptive to feedback, and continuously looking for ways to improve.

Review Source

Response from CHIROSPRING

April 12, 2019

Dr. Jennings, WOW that was a GREAT REVIEW! :) I think I know what "other software" you are referring to. We have customers transferring to us almost daily from that "other software". ChiroSpring is definitely MUCH BETTER. :). Not only is it cloud-based, as you stated, but has a SUPER easy to use interface that is actually a JOY to use. Once again THANK YOU for your review Dr. Jennings. We are so glad you joined the Chirospring team and look forward to continuing to help grow your practice!

JK

Jill K.  
DC  
Medical Practice  
Used the software for: 2+ years

### "Great Customer Service"

March 29, 2022

5.0

We love the customer service. We are quick to get an answer via email and phone. They were super patient with us during the beginning, as it was a learning curve for us. The onboarding process was efficient and made it easy to adjust to new software.

Pros

We love the ease of use. The app was such a great addition. The kiosk is really helpful with our patient outcome assessments. The cloud makes it easy for our employees to use when working from home.

Cons

We don't really have any complaints.

Review Source

Response from CHIROSPRING

March 30, 2022

Thank you so much Dr. Jill! We love that CHIROSPRING is easy for you to use and making your practice more efficient with our kiosk and outcome assessments. Our customer service does ROCK! Thanks for noticing. :)

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