# CALMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CALMS Software - reviews, pricing plans, popular comparisons to other Loan Servicing products and more.

Source: https://www.capterra.com/p/141964/CALMS

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# 

 CALMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CALMS

## What is CALMS?

CALMS Loan Servicing is a sophisticated solution for managing the full lifecycle of contracts from activation through to settlement, maturity or renewal, and uses powerful tools for the full range of contract administration activities, including account review and request handling, contract changes, billing and accounting, maturity and termination, collections management, asset disposal etc.

## What is CALMS used for?

[Loan Servicing](https://www.capterra.com/loan-servicing-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£250000

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for CALMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.whiteclarkegroup.com&name=CALMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CALMS

3.7 (3)

VS.

[4.9 (112)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/)

Starting Price

£250000

per user, per month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (3)

Ease Of Use

4.9 (52)

Value For Money

0.0 (0)

Value For Money

4.9 (50)

Customer Service

3.5 (2)

Customer Service

4.9 (51)

## CALMS alternatives

[4.8 (285)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/)

Starting price

Contact vendor for pricing

[4.9 (24)](https://www.capterra.com/p/254642/HES-LoanBox/reviews/)

Starting price

$75000.00

Per User, Per Month

Highest Rated

[5.0 (6)](https://www.capterra.com/p/201030/Timvero-Core/#reviews)

Starting price

$3900.00

Per User, Per Month

[4.8 (48)](https://www.capterra.com/p/79849/Margill-Loan-Manager/reviews/)

Starting price

$4450.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Loan Portfolio Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assess and control risks associated with the credit process of each loan portfolio/account

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Amortization Schedule

Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance

API

Application programming interface that allows for integration with other systems/databases

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

CALMS 16 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Type of loan used to finance the purchase of a motor vehicle

Automatically transfers funds to/from borrower accounts on a regular or periodic basis

Searchable database of information about loan borrowers

Type of loan used to finance business expenses

Link and track collateral information associated with one or multiple loans

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Store, manage, and track all electronic documents in a centralized location

Assess and control risks associated with the credit process of each loan portfolio/account

Collect, organize, and prepare loan information to send to the lender for approval

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Set up connections to third-party platforms to improve business processes

Features

2.7 (3)

2.7

Based on 3 reviews

## Pricing

Basic

£250,000

## Support, customer service and training options

Customer Service

3.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.5 (2)

3.5

Based on 2 reviews

## User reviews

Overall rating

3.7

Based on 3 reviews

Filter by rating

5(0)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Branch Manager

Financial Services

### "easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

August 15, 2021

helping customers solve financial needs

Pros

love the flexibility of how adaptable it is to paperless lending

Cons

while it is very adaptable with working with other systems, it's not 100% transferable resulting in duplicate work on minor issues

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FL

Fehmeeda L.

Director PMO

Financial Services

### "CALMS Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 15, 2019

Pros

\- Decisioning Engine - Customizable for Customer Needs

Cons

\- Primarily hard coded; not enough configuration options - Not enough focus on UI/UX/Workflow - Modular system with Catalyst, Just J, CALMS makes the implementation harder since different skill sets are required to operate those technologies

Alternatives considered

[defi SOLUTIONS](https://www.capterra.com/p/144428/defi-SOLUTIONS/)

Reasons for choosing CALMS

At the time, Defi system was extremely new to the market.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 6, 2019

Many thanks for your review we always appreciate feedback. As you know, WCG and Exeter started their business relationship in late 2012 with a system go-live in July 2013. Exeter was one of WCG's first US clients and as such we spent considerable effort enhancing the pricing component & decision engine to facilitate the real time changes that Exeter, along with many of our clients, continue to enjoy. In the six plus years that Exeter has been using the CALMS system, we have enhanced our product to address many of the points you raised and these improvements are now reflected in the latest version of CALMS. We thank you for your contract extension last year and look forward to our continued business partnership.

PB

Peggy B.

SVP Business Systems

Financial Services

### "Calms"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

August 14, 2019

Pros

Calms is very easy to use. Having never seen it before the amount of time to train is very little.

Cons

Calms has features that we wished were already a part of the system but we had to wait and ask for them and have them programmed and prioritized.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 6, 2019

Many thanks for your review we always appreciate feedback. We are pleased that you liked the easy to use nature of the product, our aim has always been to provide an intuitive feature rich originations platform. We are constantly striving to improve the out of the box functionality provided by CALMS and the list of standard integrations and features grows with each release of the product. In addition to market research and legislative changes, we actively seek input from valuable partners such as Lendmark to help drive the future CALMS product roadmap. We thank you for your contract extension last year and look forward to our continued business partnership.

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