eTherapyDocs

5 / 5 20 reviews

Who Uses This Software?

We are designed specifically for Pediatric Practices! If you're a pediatric practice please call us and see how our product and services make us different from everyone else!


Average Ratings

20 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $195.00/month
  • Pricing Details
    Licenses priced either per user or per patient.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Computer Solution Partners
  • www.etherapydocs.com/
  • Founded 2009
  • United States

About eTherapyDocs

The eTherapyDocs was designed from the ground up to address the needs of small to medium sized pediatric physical, occupational, and speech therapy practices. Every part of the user interface was created to help automate practices looking to increase efficiency without the expensive burden of mass-market practice management systems. Our system is unique because it was written specifically for pediatric practices, by technologists focused on delivering great customer experiences!


eTherapyDocs Features

  • Activity Monitoring
  • Appointment Management
  • Assessments
  • Billing & Invoicing
  • Exercise Management
  • Insurance Management
  • Multi-Location
  • Patient Records
  • Practice Management
  • Progress Notes
  • Treatment Plans

eTherapyDocs Reviews Recently Reviewed!

Our company uses it for therapy service documentation. Customized and improving with caveats

Jul 09, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support

Pros: -great overall
-basic
-does what you need
-customer support and responsiveness are top-notch
-love the calendar feature where I can see all my appointments and what I've edited (based on the appt. color)
-love being able to save notes without signing, so I know what I need to finish up later

Cons: -Could use improvement in sophistication, user-friendliness, and design.
-Still seems to have bugs with features not working properly.
-Lots of "work-arounds"... why not just advance the website to do what you need in a streamlined fashion?

Suggestions:
-Please make the "notes" text box re-sizable (like this text box I'm typing in right now); that is a basic feature available everywhere. I have never used a text box that was not re-sizable until using etherapydocs!
-Please make "notes" section font re-sizable so your writing is actually legible when writing the note.
-Increase privacy/confidentiality, limit access to others' notes.
-Offline access and offline editing capability would be amazing.
-More robust capabilities for editing appointments is much needed, e.g., ability to edit all occurrences (past and present/future) and ability to edit only present/future occurrences. Having to delete a recurring appointment and then make another one just to change one simple thing, such as the appointment time, is inefficient. Therapists' time is precious!
-Increase idle time before site automatically logs you off OR make auto-save occur more often? I have often been deep into writing a note and had to look something up and went back to complete the note and was unable to save it due to auto-log-off. Very frustrating.

Also would be great to be able to write the note for an appointment before the assigned appointment date/time (rather than having to wait until the date/time has passed in order to write the note for the appt.). This is very helpful for cancellations, school holiday breaks, and schedule changes.

Vendor Response

by Computer Solution Partners on July 10, 2017

Gretchen ¿ Thank you for sharing your thoughts about eTherapyDocs. We enjoy working with our practices, and we¿re glad to hear that our services reflect that passion. You provided some great feedback, thank you. Some of your requests are options already available in the system today, others are great ideas for future enhancements. Tom and I have been working together to implement some new features specifically for your practice. Some of the work-arounds you mention are temporary as we implemented new features and discovered together that the original requirements needed to be further developed. I¿ll contact you offline and see if we can work together on some training to help with those available option changes, and so I can learn more about some of the enhancements you identified. Thanks again!

The customer rep was very helpful. Always comes up with a solution to help.

Jul 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How everything is able to be altered or fixed easily to suit the company's needs. The team is very attainable and the software is able to be altered rapidly.

Cons: I think there are difficulties specifically with our company's needs since we have such a large clientele. Sometimes the system lags and is slow.

I work as an occupational therapist, and the transition to E-Therapy Docs has been fairly seamless.

Jun 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: I like the scheduling features and simple billing drop-downs, and it's been easy to turn in my time sheet each week.

Cons: I honestly miss hand-writing notes, but I've gotten used to typing them. I wish that I could add new clients on my own rather than having to email an admin.

Vendor Response

by Computer Solution Partners on July 05, 2017

Rachel - Thank you for the wonderful review. We will have to look at enabling a tablet/pen someday, so you can get that handwritten feel! Regarding adding your new clients, that's an option available within the system controlled by your practice administrator. Thanks again for the review and being an eTherapyDocs user!

Once gaining some experience with edocs it has been much easier to use.

Jun 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I do like that the therapist has the ability to print copies of progress notes to give to clients. Working with children, many parents like to track their progress and it helps them to be consistent with goals at home.

Cons: The most difficult aspect of the software for my position is that I am a service coordinator and I have to manipulate the regular therapy notes to fit my job duties. It's good that edocs does allow this so the issue is a minor inconvenience.

eTherapyDocs has been an easy and user-friendly transition to online documentation.

Jun 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use. There has been frequent changes to the system within the past few months in order to specialize our system to my company's needs. It hasn't been frustrating to go through all of those changes and I seem to be able to find a solution quickly and efficiently. Our office's ability to contact support services has made this transition relatively pain-free!

Cons: I don't like the need for Wifi to use the software. I would hope in the future there would be a way to write notes and download them efficiently at another time due to the nature of working in locations without reliable internet service. Either I wait until I have internet service or have to document them another way (writing them down, typing within Notepad).

This system has been easy for me to use and I have appreciated many aspects of it as a therapist!

Jun 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is well laid out, easy to understand, and straightforward to use. I like the flexibility of being able to add new billing codes and locations as service deliver changes. It seems to work well for our company and the wide diversity of clients and contexts we serve.

Overall: Helps me get my notes done on time and in a fairly stress free way. And reduces work load by acting as a payroll report as well! Thanks!

It's easy to use and fairly simple.

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the calendar feature and the ease of entering notes as well as the quick ability to view goals.

Cons: I do not like that I am unable to dismiss an alert for an expired document on my home page. I also do not like that I can't write personal documentation notes about what clients may have said or did without having to put it into my direct treatment note.

Overall: I am able to use it on multiple devices, including my phone.

It makes documenting sessions a lot more efficient than hand written notes.

Jun 20, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: It is time efficient and easy to use. It is also convenient that eTherapy Docs can be accessed on the web at any location, this cuts down on late hours at the clinic writing out notes.

Cons: When creating multiple appointments in a row, the fields now clear for each new appointment. When we first got this program the date, time, minutes, type of therapy and location fields would remember the info entered for the last session, then all I would need to do for the next session is change the client name and time for each appointment I schedule. It was much easier and consumed less time.

Love eTherapyDocs! Our staff stays up to date on notes which improves billing and patient care.

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and ability to complete documentation from anywhere. The copy and paste goal function and the ease in which our billing agent can pull billing. It is easy to set up new staff and train them. Takes about 10 minutes to get a new employee up and running!

Overall: Improved note writing and documentation as well as billing.

Organized!

Apr 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software helps organize my schedule and my notes. highly recommended.

Amazing product

Apr 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The flexibility of eTherapyDocs allows me to write my notes and bill for services effectively and efficiently. I can review previous notes and therapy goals easily on the main screen permitting me to monitor a client's progress at every session. The program provides updates on plan of care expiration dates which helps to plan ahead for re-evaluations. The calendar offers access to all staff schedules and allows ease of communication and collaboration necessary to provide quality of care. It is a great product that I would highly recommend to any therapy practice.

Awesome Product, Easy to Use

Apr 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: e-Therapy is so easy to use. I am the biller and have to pull charges every week to enter into Medisoft. This is the easiest program I have ever seen. It takes me about 60 seconds to pull the charges and print them out. How much easier can you get?

Our therapy company has used eTherapy docs for the past 4-5 months.

Apr 19, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's a very good product because it user friendly and it eliminates me having tonshuffle paperwork because now all my documents are documented and uploaded in the program.

Great online software, easy to access

Apr 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: ease of use; all records within Edocs for quick review and access to share with doctors or insurance companies; auto save feature, so no lost notes; goals visible in note writing to track patient's progress; web based so access anywhere with an internet connection.

edocs review

Apr 17, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: User friendly program, the calendar with patient text reminders have significantly cut down our number of "no-shows." The view today's schedule gives a quick easy to see overview of the day's schedule . The ability to upload scanned documents and to print notes to a PDF file simplifies the prior authorization process for insurance companies.

Great customer service that has helped us customize program to suit our clinics needs

Apr 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love how the home page lets me go directly to a summary of taht days patients so preparing for my day I have all the previous notes for each one of them and my daily goal right in front of me. I can easily access documents while staying on the page to write my note without losing time or information. The ability to use my phone is so helpful as I am in multiple locations each day!

Smooth transtion to electronic documentation with excellent technical support

Apr 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: E-Docs has provided a system for scheduling and documentation that facilitates treatment planning for individual sessions as well as across time. The staff has been extremely supportive and assisted us to transition us from individual documentation to more electronically documented and tracked notes. There are many aspects of the notes that are completed automatically that allow the therapist to focus on the critical aspects of treatment planning and noting changes across time. We have clearly saved time and money by using this system. I would highly recommend e Therapy Docs.

Great first EMR experience

Apr 16, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: this is my first experience with an EMR system and it is straight forward and intuitive to use. The built in checks help prevent omission errors that would cause reimbursement issues. The customer service has been very helpful and they were responsive to suggestions.

I have been using E Therapy Docs since October 2014.

Apr 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The staff at E Therapy Docs has been highly responsive in customer service as well as in seeking out and implementing enhancements that we would like in their system. The use of this system has significantly improved the timeliness of all our documentation as well as allowed the office staff more time to follow up on insurance issues, authorizations, and marketing. I love having easy access to all my patients' information with one touch of the keyboard.

Therapist Friendly Documentation/Scheduling Software!

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent Customer Service! The eTherapydocs team is extremely responsive and very helpful whenever I have a question. The product itself is geared for ease of use for therapists. It is not cumbersome like other products, and I can use it from my tablet and smartphone.

Cons: We have been so pleased, there is really nothing we haven't been satisfied with.

Recommendations to other buyers: We have been using E-therapy docs in our practice for several years now, and it has been fabulous! The therapists love the flexibility of accessing their patient notes and contact information on the web. Our billing manager is off-site, and can retrieve notes and evaluations for insurance companies in an electronic format which saves time and money. Our in-house costs for printing have also significantly decreased since we transitioned to electronic data. Easy to use reports make tracking expiration dates for plan of care documents and IEPs simple, and can be viewed for the entire practice by our administrators, or by individual therapists to allow for efficient planning of re-evaluations. Incorporating the billing codes with the treatment notes has also improved efficiency and has significantly decreased our number of billing errors. Therapists can also easily view a summary of their weekly/monthly treatments to insure that all notes are accurately submitted for both documentation and reimbursement reasons. Overall, we couldn't be more pleased!