# vinSUITE Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about vinSUITE Software - reviews, pricing plans, popular comparisons to other Winery products and more. Source: https://www.capterra.com/p/141985/Salesforce-Sales-Cloud/reviews --- # vinSUITE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) vinSUITE ## What is vinSUITE? You Sell Wine. We Make It Easier. vinSUITE's comprehensive, direct-to-consumer software provides wineries of all sizes with the tools needed to increase sales and stay connected to customers, from the tasting room to the web. Coast to coast, vinSUITE is leading the way in wine sales technology with one affordable, easy-to-use system. vinSUITE not only provides the best sales software for wineries on the market, but we're renowned for our superior customer support and industry experience. ## What is vinSUITE used for? [Winery](https://www.capterra.com/winery-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $239 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for vinSUITE?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.vinsuite.com/&name=vinSUITE) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### vinSUITE 2.8 (5) VS. [4.6 (79)](https://www.capterra.com/p/144038/InnoVint/reviews/) Starting Price $239 per user, per month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.4 (5) Ease Of Use 4.5 (79) Value For Money 2.5 (4) Value For Money 4.5 (72) Customer Service 2.5 (4) Customer Service 4.8 (78) ## vinSUITE alternatives [4.4 (55)](https://www.capterra.com/p/130918/vintrace/reviews/) Starting price $95.00 Per User, Per Month [360Winery](https://www.capterra.com/p/150697/360Winery/) [4.5 (8)](https://www.capterra.com/p/150697/360Winery/reviews/) Starting price $99.00 Per User, Per Month [Learn More](https://www.capterra.com/p/150697/360Winery/) Highest Rated [Bottle360](https://www.capterra.com/p/10014140/Bottle360/) [5.0 (4)](https://www.capterra.com/p/10014140/Bottle360/#reviews) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/10014140/Bottle360/) [Vinsight](https://www.capterra.com/p/131358/Vinsight/) [5.0 (2)](https://www.capterra.com/p/131358/Vinsight/#reviews) Starting price $59.00 Per User, Per Month [Learn More](https://www.capterra.com/p/131358/Vinsight/) [View all alternatives](https://www.capterra.com/p/141985/vinSUITE/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Billing & Invoicing Create, manage, and send invoices or bills to customers CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer History Access previous interactions or concerns to maintain customer relationships Electronic Payments Electronically collect payments for goods or services For Wineries Designed for winemaking businesses vinSUITE 16 features Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Access previous interactions or concerns to maintain customer relationships Electronically collect payments for goods or services Designed for winemaking businesses Track and manage inventory levels to maintain proper supply Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage and support multiple locations Manage and track customer orders for goods, investments, or any other purchases Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Receive data and information in real time Active monitoring of systems, applications, or networks Reports specific to sales analysis for trends and strategies Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. Features 2.4 (5) 2.4 Based on 5 reviews ## Pricing Value for money 2.5 (4) Basic $239.00 Value for money 2.5 (4) 2.5 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.5 (4) 2.5 Based on 4 reviews ## User reviews Overall rating 2.8 Based on 5 reviews Filter by rating 5(1) 4(0) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent SC Sarah C. Senior Hospitality and Marketing Manager Wine and Spirits ### "Switched from Vin Suite " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 November 18, 2019 Customer service was typically responsive and the program wasn't overly difficult to use but we found reports to be inaccurate and the service to fail at times. Pros VinSuite made adding items into the system very easy. They ran our "shop" through our website and the formatting was very clean. Cons Inconsistency in reliability. We had many times where the system crashed during our busy Saturday and would find the issue was widespread not just within our local area. Reasons for choosing vinSUITE We were with NapaValley POS who was merged with VinSuite. We have since left VinSuite for WineDirect Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kevin W. Web Developer Wine and Spirits ### "Not much it can't do" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 February 19, 2019 Pros Great that the monthly fees stay consistent despite volume. Slick POS system and email campaign system Cons Steep setup fees involved, making it non-ideal for smaller wineries Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Heather S. Creative Director Food & Beverages ### "Antiquated." 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 12, 2018 We launched our site after almost a year and then immediately started looking for something else. Pros It has wine club management functionality. Somewhat robust discounting/coupon code feature. Cons It's really antiquated, difficult to use and the UX/IX especially on the back-end is horrible. We constantly had to try to figure out work-arounds for things. It's definitely not what they hype it up to be. Very buggy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ Devin J. General Manager Wine and Spirits ### "Vinsuite is a great, comprehensive solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 17, 2017 We have used several POS, CRM systems over the last 10 years, and switched to Vinsuite about 18 months ago. Over this time, the Granbury team has worked hard to ensure that we were given the functionality that we were sold. System highlights have been their reporting module and technical support responsiveness. Problems do arise, but their support team is very well trained and are always ready to help. They even redesigned our website, which is now much improved and works great. We shopped around quite a bit before choosing Vinsuite as a solution. I think our diligence paid off, and we now have a system that works well, is affordable and is scalable for future growth. Pros Ease of use, flexibility of reporting, great IT support, great value Cons Wine club module can be challenging to manage Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2017 Hi, Devin! Thank you so much for the feedback! It helps us so much to know what our customers view as our strengths and weaknesses. We also have some great new wine club features, as well as some new support documents in the help center, which will hopefully make the wine club piece a bit easier for you. Additionally, we'd love to connect you with our product manager so that you can shed some light on your pain points during our next development phase. Sincerely, All of us at vinSUITE Heather S. Creative Director Food & Beverages ### "RUN AWAY! Run as fast as you can." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 7, 2016 Our sales person sold us on features that don't work, haven't been implemented yet, or they just don't have. There are no project management processes. It took 1 1/2 years to launch our website. Even though their CMS system is new it's like using a CMS from 5 years ago. You can't drag and drop photos. You can't even upload multiple photos at once. I used to own my own web design company and this company is HORRIBLE. Pros I don't think there is anything I like about this software. Nothing. Cons It's old technology. It doesn't work properly. Doesn't have standard features that online shoppers have come to expect. (example: can't upload multiple photos of a product.) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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