Who Uses This Software?

Direct-to-Consumer Wineries, Tasting Rooms, and other Wine Businesses.


Average Ratings

2 Reviews
  • 3 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • vinSUITE
  • www.vinsuite.com/home
  • Founded 2003
  • United States

About vinSUITE

You Sell Wine. We Make It Easier. vinSUITE's comprehensive, direct-to-consumer software provides wineries of all sizes with the tools needed to increase sales and stay connected to customers, from the tasting room to the web. Coast to coast, vinSUITE is leading the way in wine sales technology with one affordable, easy-to-use system. vinSUITE not only provides the best sales software for wineries on the market, but we're renowned for our superior customer support and industry experience.


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vinSUITE Features

  • Barrel Management
  • Billing & Invoicing
  • Cellar Management
  • Inventory Management
  • Order Management
  • Point of Sale (POS)
  • Production Tracking
  • Vineyard Management
  • Wine Club Management

vinSUITE Reviews Recently Reviewed!

Vinsuite is a great, comprehensive solution

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease of use, flexibility of reporting, great IT support, great value

Cons: Wine club module can be challenging to manage

Overall: We have used several POS, CRM systems over the last 10 years, and switched to Vinsuite about 18 months ago. Over this time, the Granbury team has worked hard to ensure that we were given the functionality that we were sold. System highlights have been their reporting module and technical support responsiveness. Problems do arise, but their support team is very well trained and are always ready to help. They even redesigned our website, which is now much improved and works great. We shopped around quite a bit before choosing Vinsuite as a solution. I think our diligence paid off, and we now have a system that works well, is affordable and is scalable for future growth.

Vendor Response

by vinSUITE on February 17, 2017

Hi, Devin! Thank you so much for the feedback! It helps us so much to know what our customers view as our strengths and weaknesses. We also have some great new wine club features, as well as some new support documents in the help center, which will hopefully make the wine club piece a bit easier for you. Additionally, we'd love to connect you with our product manager so that you can shed some light on your pain points during our next development phase. Sincerely, All of us at vinSUITE

RUN AWAY! Run as fast as you can.

Oct 07, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I don't think there is anything I like about this software. Nothing.

Cons: It's old technology. It doesn't work properly. Doesn't have standard features that online shoppers have come to expect. (example: can't upload multiple photos of a product.)

Overall: Our sales person sold us on features that don't work, haven't been implemented yet, or they just don't have. There are no project management processes. It took 1 1/2 years to launch our website. Even though their CMS system is new it's like using a CMS from 5 years ago. You can't drag and drop photos. You can't even upload multiple photos at once. I used to own my own web design company and this company is HORRIBLE.

Recommendations to other buyers: We basically did their quality testing for them in the middle of them building our website. Don't expect a "pixel perfect" build from them if you design your own site.