--- title: "JACRO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about JACRO Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/141989/JACRO/" page_type: "product" language: "en" --- # JACRO Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) JACRO ## What is JACRO? Cinema ticketing and point of sale for VIP and standard cinemas and theatres. Over 25 years in ticketing - features include online booking, fully automated Wordpress websites, self-service PoS stations, mobile apps, emails and digital cinema signage. A massive range of modules available including staff scheduler, time clock, purchase ordering, film booking, custom reporting, csv outputs, payroll and accounting system integrations, TMS integration, loyalty, membership and gift cards. ## What is JACRO used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £1000 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for JACRO?[Manage this product listing](https://www.g2.com/products/jacro/claim_requests/new?auto=true) ## JACRO Overview Updated September 2026 AI summary JACRO offers a ticketing solution for organizations of all sizes, providing tools for barcode scanning, customer data management, and point of sale operations. The software supports reserved seating, ticket reservations, and promotions, with additional capabilities like employee management, kiosk and mobile ticketing, season tickets, and brokering. Deployment options include web, cloud, and various mobile and desktop platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### JACRO 5.0 (2) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price £1000 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.8 (5,821) Value For Money 5.0 (2) Value For Money 4.9 (3,595) Customer Service 5.0 (2) Customer Service 4.9 (3,324) ## JACRO alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134828/TicketSource/) ## FAQs about JACRO Overview ### What company size and specific industries is JACRO built for? JACRO is designed for cinemas and movie theater operators of all sizes, including single-location venues and larger multiplex chains. It suits entertainment businesses that need ticketing, point of sale, digital signage, showtime announcements, concessions, loyalty programs, and gift card management in both cloud-based and on-premise environments. Features and Usability ### What are the key features of JACRO? JACRO offers ticketing and seating tools such as online ticketing, mobile ticketing, onsite ticketing, print-at-home tickets, reserved seating, seating maps, and season tickets. It also includes point of sale (POS), concessions management, barcode/ticket scanning, customer data management, promotions management, reporting/analytics, and website management. Getting Started and Support ### What training and onboarding options does JACRO offer? JACRO provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars present structured overviews, and documentation offers written reference for self-paced learning and feature lookup. Getting Started and Support ### What customer support options does JACRO offer? JACRO provides 24/7 live rep support. This channel lets users reach a person at any time for help with account, setup, or product issues. No reviewer feedback is available here, so support experience details such as response speed or helpfulness cannot be described. ## Features AI summary Based on 3,861 Ticketing reviews Capterra reviewers highlight these as the features buyers care about most when comparing ticketing software: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) JACRO focuses on other capabilities that reviewers also consider important, including **Ticket Reservations** (**59%**). This feature helps businesses manage attendee demand before purchase, organize seat or entry availability, and handle booking activity more efficiently, giving teams better control over event planning and customer coordination. Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Data Management Searchable repository of information about clients Employee Management Track employee schedules, availability, and performance across projects and tasks Kiosk Ticketing Obtain tickets via Kiosk upon arrival at event Mobile Ticketing Allowing users to order, pay for, obtain, and validate tickets using mobile devices JACRO 18 features ### All Features - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Website Management: Built-in website builder or integration with third-party site --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic £1,000 Per User,One Time Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent DH Daniel H. Director Entertainment ### "Excellent POS software for cinemas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2019 Jacro's new internetticketing.com solution for TaPoS users continues to go from strength to strength and allows administration from anywhere in the world - an essential feature requirement in modern times! Jacro have always been quick to adapt to, and implement our every changing requirements. Pros Jacro's TaPoS is a breath of fresh air when it comes to ease of day to day operation in cinemas. The system is easy to use to suit all members of staff and managers with varying levels of technical ability. Where routine issues may occur, the support team are very knowledgeable and able to respond quickly, efficiently and can guide staff through fixes with minimal effort. From an administrative point of view, the back office parts of the software are powerful and getting better day by day. Cons There is very little not to recommend here. A dedicated set of Linux programs might be an advantage to do away with the issues associated with Windows that are not the fault of the software package, but this is a very minor concern for what is otherwise an exceptional package. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 1, 2019 Dear Dan Thank you so much for your awesome comments. I have personally been with JACRO for almost 30 years and I know that the Partnership between JACRO, WTW and Scott Cinemas is much older than that! We continue to strive to give you and all of our clients the best possible service. We look forward to working with you for many years to come! Sandie Caffelle Global Sales Manager LW Luke W. Owner Entertainment ### "Independant Cinema - Australia" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2019 Since late 2016 we have used this new system. It handles our POS transactions, our ticketing for internet purchases, the sale of our Gift Cards and now JACRO have even developed our brand new website. Esentially we have all our eggs in one basket. The team at JACRO are easy to deal with and always reply to any emails within a timely period. Pros The POS Software which we use daily is very easy for our young staff to use. Simply power on the POS, login and you're able to quickly sell tickets, Candy Bar items & Gift Cards. Everything is there at our finger tips. We're able to search for internet bookings, previous transactions and print receipts. All of which is very simple to do. Cons I honestly can say that there is nothing this software can't do. If we ever do have an issue, like when windows decides to do a random system update and erase our network settings, the team at Jacro are there via phone and email to guide us through the process to getting back online. Alternatives considered [Veezi](https://www.capterra.com/p/133177/Veezi/) Reasons for choosing JACRO We searched for quite a while for a new ticketing system and the one by JACRO delivered everything we needed, and MORE! Even after 3 years, we're still finding out about new features which it can handle. Not only does it take care of our Ticketing/Candy Bar/Internet/Gift Card sales but we have also purchased a digital screen solution from them which works with the JACRO software. We can update our digital advertising screens through their portal which is all connected. We now update our website through this portal as well. This product is second to none, their team are reliable and ensure that you, the customer, is treated as though you're their only one. That's why we continue with the JACRO products. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 3, 2019 Thank you Luke. We try really hard to give the best service possible and it's wonderful to read reviews like yours! We look forward to working with you for many years to come! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.