Speed Digital

Dealer Accelerate


4 / 5
13 reviews

Who Uses This Software?

Serving the classic and specialty vehicle market - including, but not limited to: Classic Car Dealers, Motorcycle/Powersports Dealers, Marine Dealers, RV Dealers, and Auction Companies.


Average Ratings

13 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $269.00/month
  • Pricing Details
    Software pricing is tiered based on inventory size
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Speed Digital
  • speeddigital.com
  • Founded 2011
  • United States

About Dealer Accelerate

Dealer Accelerate is a complete specialty dealer management software combining the best tools to improve your business, from inventory management to CRM and workflow automation, this platform brings it all into one simple and easy-to-use solution.


Dealer Accelerate Features

  • Accounting
  • Buy-Here-Pay-Here
  • Collections Management
  • Customer Database
  • F&I Management
  • Financing Management
  • Form Printing
  • Inventory Management
  • Lease Management
  • New Car Lot
  • Online Inventory
  • Parts Management
  • Sales Management
  • Service Department
  • Used Car Lot

Dealer Accelerate Reviews Recently Reviewed!


Bounds and leaps above anything else I've worked with

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Being a single location classic car dealer, it is difficult to find a software that fits all of our needs. Most of our inventory is not compatible with most other DMS systems. Because our cars are old and rare, we have had troubles with other software since we have non-standard VIN numbers, defunct models and makes, and a bevy of other peculiarities that don't fit in well with DMS software designed for new car dealers.

Therefore, the best single aspect of DA is that it is (almost) completely customizable. If a make is a missing...no problem, just add it. Not the right model listed...just add it. Want to add another page to your website or make a change to your website's content...you easily can. And this list goes on and on.

It's also nice to know that when I do speak with them (either in sales or support) they know our industry.

Other features I love are the inventory reporting features, the integrated CRM, form generation, and marketing content management features.

We are also avid users of the inventory export features. While these can be particularly tricky no matter what software you use, I've found that troubleshooting issues can be easily done with DA because you can actually see what is being exported by downloading a particular feed's export file. From there it's easy to spot issues and know when you should follow up with the feed provider. They also have a view where you track whether cars have been published to each feed.

There are also several useful integrated features that allow a manager to oversee the entire sales process, which we have also found particularly useful. We can see how many images have been taken/published per vehicle, pending sales, and by using the tasks feature you can delegate responsibility to your team.

Cons: Two interrelated things DA could improve on is Price and Customization.

Based on my research when we originally made the switch to DA showed that DA was more expensive than other systems. In fact, we spend about 3 times as much per month on DA than we did on our last DMS. Is the increased cost worth it to us? Probably yes, given that we have a beautiful, easy to use, and responsive website that is supported by a world-class back-end management system. But the cost is a hard pill to swallow.

The other aspect of DA that could be improved is customization. This is probably the greatest feature and weakness of DA. They have the ability to make any change I've ever asked for. The caveat: if it's something they've never done before or is unique to you, you might have to pay for it. They will be upfront about the cost, which is great; but don't expect every customization to be free of charge.

Good vehicle back end system with some CRM help needed.

May 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of publishing all vehicle inventory to all the advertising sources with one click.

Analytics

Cons: This is the most basic step in a CRM system that leads already assigned to a salesperson stay with that person but here is whats happening. When previously assigned leads come in there is no notification to admins that there is already a salesperson assigned to that lead so what happens is they get a new salesperson which confuses the customer and angers the original assigned salesperson.

Missing training modules new employees can view to get up to speed.

Overall: Good info and on its way to being better. One last thing to add to cons is we should be able to update the front end of our webpage without having to call into Speed for that.

We like the classic car focus. we use it every day.

May 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: it does classic cars and it does consignments, which other software does not do. I like the ease of pictures loading. I like the level of details.

Cons: still need tweaks, not all fields transmit through to the form. I would like consignment notifications and reminder every 30 days. We would like an automated process for forms updates. for example if a federal AS IS form is changed, I would like for it to happen automatically instead of me having to search for new forms. I also prefer the Homeland Security process to be automated.

Adequate

May 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It allows us to track extensive information in a well-organized way, accessible through multiple paths.

Cons: Much of the deeper workings remain beyond our reach, and apparently that of the programmers, too. Customer service had been sub par for a long time, but improvements are being made.

Overall: Data tracking

Somewhat easy, but a constant struggle to

May 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ease of adding and modifying vehicles. The sales process is fairly easy, although there are countless fields that we do not need and yet they cannot be changed like we were told they could be.

Cons: Things that were promised that didn't come through. Failure to advertise on multiple sites. The promises that were made when switching over were not followed through with and we have more struggles with this new software than our old software. It's a constant regret and the new website does not keep people on the site like the old one did.

Overall: Benefits? More like headaches.

Wonderful experience

May 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Keeps our inventory organized and the ease of use is fantastic. Easy to edit our website via the software.

Cons: When having issues with Dealer Accelerate, the response time for fixes or changes could be better.

Overall: Inventory management, ability to change our website.

Easy to use- perfect for small niche dealership

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Software is pretty easy to use. The software is fast and integrated with our marketing vendors. Uploading vehicles is very easy.

Cons: Not a lot of configuration I can do without paying for additional development hours. The price point is at the top of my threshold given I am a small dealer.

Overall: Professional looking website for my customers to use either on desktops, tablets or smart phones.

Excellent software for the automotive industry

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use, responsiveness and customizability. Product was easy to implement and customize to our needs. Team is responsive to updates and changes as our business grows.

Cons: None that I have encountered. The product is geared (pun intended) towards the automotive sector and the management team have experience in the industry.

moderate to good

May 10, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: simplicity and ease of use. layout is simple data entry is fairly easy. the addition of info to teh software is easy and easy to find

Cons: that there is no CRM attached to it and that web updates are expensive and have to be done by the DA

Easy to use backend and excellent customer service and response times.

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Virtually every member of the support team has been more than helpful. Thankfully issues are rare but even small questions are handled professionally and promptly.

Cons: Initial setup showed a bit of a lack of innovation. However, the support teams were able to customize most of our setup requests.

Overall: Easy user interface combined with strong backend support.

Supports Consignment Sales and CRM, that is what I needed

May 08, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: With minimal training the product is Easy to Use, Overall it has reasonable all round functionality, CRM and Consignment Sales support very good

Cons: It seems that compared to other software offering similar functionality that this product is expensive

Overall: The ability to track and document information on consignment clients

Haven't been able to fully implement

May 10, 2018
3/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: We would like to use it ... seems like a good fit. We were very excited about the program but have never been able to get it off the ground. Spent a lot of money but with no follow through.

Cons: Cost. We haven't been able to use it yet because parts of it were left out in the beginning. They included everything except our parts department and now want another dollars to add it.

Overall great

May 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: great website design, like the uploading pics fast, and you help market the cars I upload on my site

Cons: too many multi screens to put new cars in inventory and to many ways to put basic car info in...and remember which screen to jump back and forth to make it go live.... nice to have just a couple pages to fill out, load picks and go!

Overall: Very professional look for my business!