BiznusSoft

Field Service 360

4 / 5 7 reviews

Who Uses This Software?

FieldService360 is ideally suited for any size field service business searching for a complete, paperless management solution.


Average Ratings

7 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $75.00/month/user
  • Pricing Details
    Core FS360: $75 Advanced FS360: $100 Price may vary upon Implementation
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • BiznusSoft
  • www.biznussoft.com/
  • Founded 2013
  • United States

About Field Service 360

FieldService360 (FS360) is a cloud-based field service management solution, which aims to improve the productivity of your service center, grow sales, and increase customer satisfaction. Our vision is to make your field service management processes simple, intelligent, and affordable, and to help you run an efficient, profitable, and customer-savvy service center.


Field Service 360 Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Field Service 360 Reviews Recently Reviewed!

Field services application for Electrical Contractor

Sep 14, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: Cool product, it just does more then we need or are willing to pay for.

Pros: Does Fleet management well Can be used with any Android and Apple devices Scheduling board makes it easy to see where technicians are at a glance

Cons: No real employee time clock functionality, the scheduling functionality can't do dates into the future and map out the best routes for scheduling technicians.

Had a 2 week demo

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Looked like awesome software. We went in a different direction tailored to our business.

Working with Field Service

Nov 15, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We needed structure in our business, and with this software we are able to structure our departments to run smoother and more efficiently. We have been able to control our volume and better support our customers.l

Pros: Control of our tech's on the job and they work smarter.

Cons: Would like a mapping 7 GPS program to work with it,

Recommendations to other buyers: Go take the class before you set up the program it will run much smoother.

save you a lot of time

Oct 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: We are a cleaning company and we're looking for an app to schedule our employe on a week basis. After multiple software, we find Field Service. It is exactly what we need.

Pros: Easy to use, ergonomic. Multiple employe at the time.

Cons: None

Awesome

Oct 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Loved it! I would recommend to anyone!!! It is worth the purchase!

advanced schedule

Mar 17, 2016
5/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I liked the response of customer service during set up

Cons: I wish there was local reps to help with set up so everything is not over the phone

Recommendations to other buyers: take your time to review lots of other products to be sure you have the right thing-

FieldService360- A Great FieldService Project Management Tool

Aug 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In working with the Fieldservice 360 Implementation Team, ITI always felt they were in good hands. The project ran on time and any issues discovered during the process were quickly corrected. We found the team to always be communicative and willing to assist. The team ensured that ITI¿s staff were able to conduct business as usual during the implementation and thanks to this new system, our staff are better able to manage projects, training programs and staff scheduling. Many tasks (such as expense, time and student reporting) that were done offline can now be captured in Salesforce allowing for greater visibility of the efforts put into our projects. Internal staff are all now using the system with no issues and we plan to roll out to our remote staff in just a few weeks. ITI is happy to recommend FieldService 360 to others as a great project management tool.

Vendor Response

by BiznusSoft on January 13, 2016

Thank you Christina and the entire ITI team on a very successful implementation of FS360. The growth we¿ve experienced over the year is because of customers like you, who faithfully support our business. We appreciate your trust, and we¿ll do our best to continue to give you the kind of service you deserve.