# BiznusSoft Field Service Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BiznusSoft Field Service Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/142016/Field-Service-360/reviews --- # BiznusSoft Field Service Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BiznusSoft Field Service ## What is BiznusSoft Field Service? BiznusSoft's field service solution comes packaged with a holistic account view, preventive and predictive maintenance plans, heat maps, and status indicators. Integrating seamlessly with our HR solution, we smoothly fuse dispatching and timekeeping. ## What is BiznusSoft Field Service used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/) Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BiznusSoft Field Service?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.biznussoft.com/&name=BiznusSoft Field Service) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BiznusSoft Field Service 4.6 (18) VS. [4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price $75 Per Feature, Per Month Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (18) Ease Of Use 4.0 (951) Value For Money 4.8 (14) Value For Money 4.1 (838) Customer Service 4.7 (17) Customer Service 3.9 (740) ## BiznusSoft Field Service alternatives Highest Rated [4.8 (1,125)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (357)](https://www.capterra.com/p/232310/InventoryCloud/reviews/) Starting price $108.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/142016/Field-Service-360/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. CRM 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Inventory Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Quotes/Estimates 5.0 (1) 200.00% of 1 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities BiznusSoft Field Service 54 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Private online space that lets businesses securely share documents and provide information access to clients Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Manage sending personnel and resources to a site as needed Store and organize documents in a centralized system Transfer of data from one computer system to another Digitally sign online documents Store and access documents, forms, and photos in one centralized place Store, manage and track all forms in a centralized location Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Integration with Internet of Things devices to automate real-time tracking, data collection and other processes Identify the physical location of an individual, asset, device, etc. Access software remotely via mobile devices Manage and support multiple locations Track/log the amount of time employees worked per job using a timer Manage and track customer orders for goods, investments, or any other purchases Swipe a credit card or manually process payments while with the customer in the field Ability to link barcodes or serial numbers with specific items for identification Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Set up connections to third-party platforms to improve business processes Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.6 (17) 4.6 Based on 17 reviews ## Pricing Value for money 4.8 (14) Free Trial Basic $75.00 Per Feature,Per Month Value for money 4.8 (14) 4.8 Based on 14 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (17) 4.7 Based on 17 reviews ## User reviews Overall rating 4.6 Based on 18 reviews Filter by rating 5(11) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Alina m. Sales Manager Hospitality ### "Customizable Solution to meet your needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 17, 2025 A great team to work with. We had some roadblocks but the BiznusSoft team worked with us to resolve them and provided a solution that meets our needs. Pros We utilized the core FS, inventory and PO management.Their customer support and reporting is great and we customized the solution to meet our industry needs. Cons We didn't find any specific cons in the solution as of now. They addressed all our requirements for phase 1. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Mike E. CEO Consumer Services ### "BiznusSoft and Bonafide had a great relationship" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 17, 2021 The best software experience to date. They were very helpful Pros The Bizsoft team worked with us to customize the product to our needs. They spent many hours reviewing our current way of doing business and help to stream line our process. This intern helps us take better care of our customers. Cons The PDF's and the inability for use to revise them in house. Switched from [SMART Service Desk](https://www.capterra.com/p/100670/SMART-SERVICE-DESK-ITSM/) The product did not work as promised Alternatives considered [Phoenix Ortho EHR](https://www.capterra.com/p/162065/Phoenix-Ortho/) [Fishbowl](https://www.capterra.com/p/123794/Fishbowl/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing BiznusSoft Field Service During the demo they took all the time we need to answer every question we had. They were very helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KB Kerriann B. Director of Corporate Innovation Environmental Services ### "Our Experience with BiznusSoft" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2018 The Field Services software we have been able to customize it functionality for our business needs has absolutely changed the way our company is run, has improved our efficiency 10 fold and has allowed us to have the ability to grow our business 150% since we integrated the software. WIthout it we would never be able to support the amount of business we currently have. The Best part of BiznusSoft is the on demand customer support we receive from our dedicated account managers and support team. They are so responsive and willing to work with me on any task to change and/or improve our workflow within this software. Pros What we have benefited the most from with this software is the customization we have been able to do to tailor it to our very specific business and work flow needs Cons There are very few things I dislike. They are Minuscule compared to the things we like about this software Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Joe S. Executive Director of Service Medical Devices ### "Value added " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2018 We had a great experience and took a company from out of Federal compliance to one that can efficiently maintain compliance. I highly recommend for other companies to invest in this platform, if you are currently using salesforce it’s a no brainer. The ease of use is one of its best feature. Pros I was challenged to create a new field service business for a medical device company, the FDA regulates Service heavily. FS360 helped me layout the infrastructure to build a road to total compliance. They were a hands on company that actually listens to your needs. I found out early on that the word “NO” did not exist in their vocabulary. I made frequent request to change layouts and drop downs and most cases they showcased the proposed changes sameday or the very next business day. We have been using the platform since June 3rd 2018 and really haven’t had any issues, my questions are always answered in a respectable timeframe. Cons The only Con I have is this: make sure that if you are depending on your internal IT department to support this platform , they clearly understand the scope of work. We experienced some significant delays due to misalignment , not caused by the Biznussoft team. I recommend spending the extra money for the IT support from Biznussoft, it will make the process a lot smoother. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Cory H. Owner Construction ### "BiznusSoft Great Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 9, 2018 Biznussoft has helped us better manage our business with better ability to manage customers, warranties and product. Many software solutions sell you something and then are gone. The best part about BiznusSoft is the team behind it and ongoing customer support. Pros The flexibility to build a software program with a changing and growing business. Many software programs lock you into one way of doing things with no flexibility. The Biznussoft solution allows you to change and build a program that fits our business Cons Like any new software implementation can be slow and getting a team to adapt is tough. With a custom solution sometimes documented training is not always available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Russ L. Salesforce Administrator Banking ### "FS360 Performance Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 3, 2018 Pros Ability to quickly modernize previous service procedures Cons Inability to update/edit several FS360 managed package object/controllers Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nucha S. Country General Manager Information Technology and Services ### "Excellent support during roll out!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 1, 2018 Pros Dispatch console has tremendously improved our field technician management and work order assignments. Cons We are using the HR module also. There are many fields with the same names between FS360 and HR modules. The integration between modules could have been implemented more effectively. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Greg B. President Design ### "We love Field-Service 360!! Has greatly improved daily efficiencies. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2018 Better closing rates with professional quotations, automatic follow up, etc. Improved daily efficiencies in the field with mapping, and tablet based communication from techs. Same day invoicing with instant completion notices. Pros FS360 has helped our business tremendously by converting a very manual and paper-driven process to completely digital system. Based on real-time data we make more rapid and better decisions . Biznusoft took our wants, needs and processes and developed a very customised application for our daily work flow. Cons Some limitations to customising within Salesforce but Biznusoft found us work-arounds. Otherwise very accommodating and knowledgeable development group. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CH Clint H. Occupational Health & Safety Manager Utilities ### "Great product for an excellent price. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 30, 2018 We reduced our paper load significantly going from ~400 pages/day to 100 pages/day. We are in the final stages of dropping that to zero/day. Pros Ease of use is the biggest Pro. Customer support is relatively quick to resolve any issues. Overall pricing is great and the company has always been willing to work with us as we grow our business. Cons Our company has been somewhat resistant to internal process changes so that has made using all the built in modules a bit problematic for us. BiznusSoft has worked with us to make custom pages for our company and that has required a bit of work on both ends. Overall, even as a "negative", the experience has been a positive in working with them on the custom pages. The challenges are that custom pages require more cost upkeep as they are specific to our company. Moving forward we are finally looking at changing our processes and rolling into the provided modules to lower our overall costs and reduce complexity. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Mike M. Owner ### "The team at Biznus Soft did a great job on helping us through the large task of implementation." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 25, 2018 The benefits we get is actually a long list - the main ones are all the information we need in one central place up-dated in real time. Each field tech has all the information they need at their fingertips and automatically record information about each transaction for future reference very easily. We can also track the profitability of each customer and the performance of each field tech. It also has eliminated most of the paper we use. Pros We couldn't live with out it! All our information is at our finger tips in real time where ever we have internet access. The ability to customize to fit our unique needs is the reason we went with Biznus Soft and it been a great choice. Cons The Salesforce mobile app is probably our biggest challenge, it occasionally needs to be reloaded, etc. The other issue we have is billing is annual rather than monthly or quarterly but I understand this is going to be addressed soon. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Richard W. Software Consultant ### "A great product, with superb support. Extremely versatile. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 11, 2018 Pros Versatility. We create, schedule, capture, order, receive, invoice, track inventory, and synchronize the financial information with our financial software SAGE. Cons The reports are one of the most useful aspects but creating custom reports takes a bit of getting used to Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Mary S. Realtor ### "Generally Good Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 9, 2018 Pros Everything is straight to the point and very organized. I can tell there was time and thought put into the design. Cons The price is a bit high for what you actually get out of the software. I would probably not be able to afford it for long. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Dana M. Recruiting Manager ### "Had a 2 week demo" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 2, 2017 Looked like awesome software. We went in a different direction tailored to our business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KF Karen F. Everything Consumer Services ### "Working with Field Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 15, 2016 We needed structure in our business, and with this software we are able to structure our departments to run smoother and more efficiently. We have been able to control our volume and better support our customers.l Pros Control of our tech's on the job and they work smarter. Cons Would like a mapping 7 GPS program to work with it, Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. OR Olivier R. supervisor Consumer Services ### "save you a lot of time" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 26, 2016 We are a cleaning company and we're looking for an app to schedule our employe on a week basis. After multiple software, we find Field Service. It is exactly what we need. Pros Easy to use, ergonomic. Multiple employe at the time. Cons None Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Jenna F. Office manager Consumer Services ### "Awesome " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 October 17, 2016 Loved it! I would recommend to anyone!!! It is worth the purchase! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HG Heather G. Vice President Construction ### "advanced schedule" 4.5 Overall Rating 4.5 4.5 Ease of Use 3.5 3.5 Features 4.5 4.5 Customer Service 4.5 4.5 Likelihood to Recommend 7/10 March 17, 2016 Pros I liked the response of customer service during set up Cons I wish there was local reps to help with set up so everything is not over the phone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christina L. Manager- Elearning ### "FieldService360- A Great FieldService Project Management Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 13, 2015 In working with the Fieldservice 360 Implementation Team, ITI always felt they were in good hands. The project ran on time and any issues discovered during the process were quickly corrected. We found the team to always be communicative and willing to assist. The team ensured that ITI's staff were able to conduct business as usual during the implementation and thanks to this new system, our staff are better able to manage projects, training programs and staff scheduling. Many tasks (such as expense, time and student reporting) that were done offline can now be captured in Salesforce allowing for greater visibility of the efforts put into our projects. Internal staff are all now using the system with no issues and we plan to roll out to our remote staff in just a few weeks. ITI is happy to recommend FieldService 360 to others as a great project management tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 13, 2016 Thank you Christina and the entire ITI team on a very successful implementation of FS360. The growth we¿ve experienced over the year is because of customers like you, who faithfully support our business. We appreciate your trust, and we¿ll do our best to continue to give you the kind of service you deserve. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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