Who Uses This Software?

Word LX is used by tens of thousands of users in 26 countries around the world. Word LX customers include sole proprietors, mid-sized practices, and leading global law firms.


Average Ratings

22 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month/user
  • Pricing Details
    Billed annually
  • Free Demo
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Infoware
  • infowaregroup.com/
  • Founded 1984
  • Canada

About Word LX

Produce accurate, consistent legal documents in Microsoft Word quickly and efficiently and save 49 minutes per user per day! Word LX is a template management system that includes powerful document formatting tools designed specifically for legal professionals. Define and implement brand standards across all of your firm's documents. Quickly access firm branded templates and documents from within Microsoft Word. Simplify document formatting with specialised tools and features.


Word LX Features

  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Tagging
  • Full Text Search
  • Version Control

Word LX Reviews Recently Reviewed!


Word LX is a Life Saver for Law Firms

Jan 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: New Docs Menu, the simplicity of creating things like envelopes, lables, etc. Easy access to court forms, client-data information through the Matter Master dbase (another Infoware product) ; simplicity of locating all those necessary formatting features such as adding section breaks; modifying numbers; watermarks; signing lines; etc... etc.... many useful buttons on the toolbar. One does not have to have advanced Word knowledge in order to pull together a consistently formatted document.

Overall: I am an in-house trainer at a medium size law firm. I always advise those I am training, that 99.9 % of what you need to produce a legal document is on the Word LX ribbon. All the formatting options, signing lines, line spacing, draft stamp, etc... etc..... plus many more must-have buttons for producing legal documents in a consistent time efficient manner. You do not have to spend time fishing around MSoft's ribbons and dialog boxes, battling with numbering and formatting and trying to figure out how to format something. WordLX packages everything you will ever need, into one easy to find Ribbon. They have thought of every possible scenario for legal documents - I was amazed at how brilliant this toolbar worked when I first began working in the legal field. A must have!!

Makes life easier!

Apr 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I absolutely love this program! Word LX takes the functions that are most relevant and useful for legal assistants (and others in the firm, of course) and puts them all together, making them easy to access and use. What can often take lots of clicks with regular Word functionality and time can often be done with one or two clicks. There are just too many things for me to list about what I like best. It just makes life easier!

Cons: No cons for me!

Word LX is awesome!

Jan 16, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like how easy and intuitive it is to use.

Cons: Can't think of any.

Overall: We have used WordLX for 10 plus years and love it. It has many time saving features. One of my favourite is the Create Fax Cover feature. If you have a letter open on the screen, when you click the Create Fax Cover, it will generate a fax cover sheet based on the contact info in your letter.

Another feature I love is their 1Point1 Numbering. It makes using numbering in Word much easier. Especially when it comes to modifying numbering schemes and deploying Firm specific numbering schemes.

The one area that needs improvement is testing. Many times in the past when we are working on getting an updated version, we will find issues and will have to go back and forth several times before getting a final version.

Excellent Product

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Multi-Print option is one of my favourites. It allows you to print envelopes, labels, letterhead all from different trays and all at the same time. The global glossary ensures that all assistants have the correct information for each lawyer.

Cons: I can't think of any. We have been using this program for many years. Once it is set up it requires very little maintenance.

Overall: It saves time and automates a number of everyday processes.

Our users are very excited about the upgrade to Word LX Enterprise.

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use when it comes to creating new documents, formatting, reformatting, templates. Exceptional end user training as well. One of the customers rep is a great presenter, very engaging, uplifting and knowledgeable. Training was very, very well received and the upgrades are highly anticipated.

Overall: We're very happy with the software. It integrates with our other line of business applications and the upgrade offers great features and functionality.

This software makes document preparation easy and provides consistency within our organization.

Aug 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Our organization has used this product for many years. It is reliable and make document production and preparation consistent and puts out a good work product. I would recommend this product. The support team is willing to assist if there are any issues.

Cons: I have not real criticism of this product. There is not really anything I don't like about the software. It is a good product.

It has been a positive learning curve for all involved.

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of creating new documents, formatting, reformatting, templates. This product is great for training new hires on creating client facing documents.

Cons: The update document tool, doesn't allow you to update the recipient information. I would prefer not to see the tools we don't use on the ribbon.

Overall: MultiPrint is a great to0l that enable you to print all aspects of you document at once.

Both necessary and fantastic

Jan 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use; Produces first-rate documents

Cons: Some of the functions seem unnecessary.

Overall: WordLX makes using Microsoft Word so much better. We're able to produce documents that both look professional and are easy to manage and edit. I cannot imagine working in Word without a product like this to smooth the way. The functionality of WordLX simply can't be beaten.

Recommendations to other buyers: If you don't have a product like this, get it. It will make your work life so much better.

Infoware Experience

Jan 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Infoware's Word LX takes a modest effort to learn but is well worth it. Once I became familiar with the ribbon functions it has saved me significant time and opened up functionality that I never would have known about or customized correctly on my own. I'm learning the document assembly software to maximize time in pleadings and agreement assembly. I like where the software is going and it will continue to be an integral part of my practice administration

Word LX has been a great tool for all of our document assembly

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility to adapt to our changing needs as we grow as a organization.
It has helped us keep our document layouts and styles consistent.

Cons: The occasion technical issue but they have been able to resolve quickly

We have been using Word LX for over 16 years and are quite happy with it.

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of creating new documents, formatting, reformatting, templates. In a nutshell, we like everything the product has to offer.

Cons: Our staff sometimes have difficulty using the table of contents and page numbering, but it is primarily a training issue, not s a software issue.

Overall: Productivity!!!!

Great customer service! Always able to assist.

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The styles options and their functionalities! Great feature when used to create tables of contents!

Cons: At times, I've ran into tech issues with Affidavits of Service (when merging info from Case Profile), but tech support was able to resolve issues in a timely manner.

Overall: The styles!

User Friendly!

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly and easy to learn

Cons: Nothing

Overall: We have been working with Word LX for over three years. This program is extremely user friendly, the support group is extremely helpful and it saves an enormous amount of time when populating all kinds of documents/templates!

Great "Word Virtual Assistance"

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Efficient and Effective; saves time doing mundane repetitive tasks

Cons: NA

Overall: The shortcuts and help aids makes painful tasks painless. It has been of great assistance to the rest of my team in more ways than one and they have come to be dependent on it.

Recommendations to other buyers: NA

WordLX takes out the guess work and keeps all of us consistent.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it's so easy to use and increases the speed with which we perform our daily tasks.

Overall: Speed, consistency, accuracy, ease of use, functionality.

Capterra-loader

This software is good because it helps us to carry out work, transcriptions.

Aug 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros:
because this program I can use easily and conveniently, helps students, teachers, office workers.

Cons: What I like the least is that you have to know how to use it properly and comfortably

Overall: .
This program has helped me a lot in my studies in the teaching career so I recommend it

Quick, and Easy for you to make more time to move onto the next task in your day

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Super easy when it comes to creating new documents, formatting, reformatting, templates. This product keeps it simple and fast with organization

Cons: New format vs. old word format could be intimidating at first. However, once you get the hang of it,
supreme productivity

Word LX Review

Jan 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Its very easy to use

Cons: Sometimes it has glitches

Overall: It has been easy to use and haven't had any issues with the software. Great features that help with writing letters with letterhead paper and regular paper. Everything is user friendly and not complicated at all.

Vendor Response

by Infoware on September 06, 2017

Hi Rica, Thank you very much for posting your review on Word LX. We greatly appreciate customer feedback as it helps us improve our solutions. As such, we would like to gain a better understanding of the "glitches" you are referring to. We will be in contact with you immediately.

Capterra-loader

Great tool for writing documents

Jun 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows you to quickly create customized templates that improve the quality, accuracy and productivity of documents. It is highly recommended when writing texts

Cons: I have nothing negative to say about this tool, on the contrary, my experience has been highly satisfactory

Overall: It has helped me write my research texts and I have saved a lot of time when using it, I highly recommend it!

Great product

Aug 11, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This product is more Superior than others, like it overall, overall very user-friendly

Cons: I can honestly say there wasn't anything that I didn't like

Long term Infoware customer

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Infoware strives to constantly update their products to meet the needs of their customers. Their WordLX product is excellent value for the broad feature and function set.

Fantastic Product

Jan 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Word Lx has improved the speed at which I generate documents which have increased my productivity, I find it extremely helpful and I would recommend it to anyone.