# Word LX Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Word LX the right Legal Document Management solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142029/Word-LX/reviews

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Word LX

4.9 (26)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Word LX

Ease of use

4.7

Customer Service

4.7

## Pros and Cons in Reviews

EÖ

Eyüp Ö

Industrial EngineerFinancial Services, Self-employedUsed the software for: Less than 6 months.

“I think it increased my creativity because the interface is very nice.“

April 15, 2022

## Showing most helpful reviews

Showing 1-25 of 26 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Associate  
Law Practice  
Used the software for: 2+ years

### "Provides me the pieces of a document I use the most"

December 15, 2018

5.0

Pros

Makes it easy to insert the firm's standard document component - such as signature blocks, letterhead, bullets, etc.

Cons

Nothing right now - I think it's pretty great!

Review Source

DH

Deborah H.  
I.T. Training Coordinator  
Law Practice  
Used the software for: 2+ years

### "Word LX is a Life Saver for Law Firms"

January 24, 2017

5.0

I am an in-house trainer at a medium size law firm. I always advise those I am training, that 99.9 % of what you need to produce a legal document is on the Word LX ribbon. All the formatting options, signing lines, line spacing, draft stamp, etc... etc..... plus many more must-have buttons for producing legal documents in a consistent time efficient manner. You do not have to spend time fishing around MSoft's ribbons and dialog boxes, battling with numbering and formatting and trying to figure out how to format something. WordLX packages everything you will ever need, into one easy to find Ribbon. They have thought of every possible scenario for legal documents - I was amazed at how brilliant this toolbar worked when I first began working in the legal field. A must have!!

Pros

New Docs Menu, the simplicity of creating things like envelopes, lables, etc. Easy access to court forms, client-data information through the Matter Master dbase (another Infoware product) ; simplicity of locating all those necessary formatting features such as adding section breaks; modifying numbers; watermarks; signing lines; etc... etc.... many useful buttons on the toolbar. One does not have to have advanced Word knowledge in order to pull together a consistently formatted document.

Review Source

RP

Rica P.  
  
  
Used the software for:

### "Word LX Review"

January 23, 2017

4.0

It has been easy to use and haven't had any issues with the software. Great features that help with writing letters with letterhead paper and regular paper. Everything is user friendly and not complicated at all.

Pros

Its very easy to use

Cons

Sometimes it has glitches

Review Source

Response from Infoware

September 6, 2017

Hi Rica, Thank you very much for posting your review on Word LX. We greatly appreciate customer feedback as it helps us improve our solutions. As such, we would like to gain a better understanding of the "glitches" you are referring to. We will be in contact with you immediately.

mH

mohamed H.  
Technical  
Telecommunications  
Used the software for: 6-12 months

### "Most used to create documents."

March 18, 2022

5.0

Create better documents faster Template management, document aggregation and document formatting solution that turns Microsoft Word into a simpler and more efficient document creation tool.

Pros

Many people who depend on me use software, as it is easy to merge and work on documents at any time, and it is easy for small and large transactions to make tables and other documents merge and coordinate their work.It is irreplaceable in government organizations and schools.

Cons

I do not think that this program can be dispensed with in creating documents, and I do not think that it has drawbacks, as many people like to deal with it because it is easy to work with.

Reason for choosing Word LX

There is no.

Review Source

MD

Michael D.  
IT Desktop Applications Analyst  
Law Practice  
Used the software for: 2+ years

### "Word LX is awesome!"

January 16, 2017

4.0

We have used WordLX for 10 plus years and love it. It has many time saving features. One of my favourite is the Create Fax Cover feature. If you have a letter open on the screen, when you click the Create Fax Cover, it will generate a fax cover sheet based on the contact info in your letter. Another feature I love is their 1Point1 Numbering. It makes using numbering in Word much easier. Especially when it comes to modifying numbering schemes and deploying Firm specific numbering schemes. The one area that needs improvement is testing. Many times in the past when we are working on getting an updated version, we will find issues and will have to go back and forth several times before getting a final version.

Pros

I like how easy and intuitive it is to use.

Cons

Can't think of any.

Review Source

TF

Tracy F.  
Learning and Development Specialist  
  
Used the software for: 2+ years

### "Makes life easier!"

April 22, 2018

5.0

Pros

I absolutely love this program! Word LX takes the functions that are most relevant and useful for legal assistants (and others in the firm, of course) and puts them all together, making them easy to access and use. What can often take lots of clicks with regular Word functionality and time can often be done with one or two clicks. There are just too many things for me to list about what I like best. It just makes life easier!

Cons

No cons for me!

Review Source

BC

Brandon C.  
Network Administrator  
Legal Services  
Used the software for: 2+ years

### "Excellent Product"

March 14, 2018

5.0

It saves time and automates a number of everyday processes.

Pros

The Multi-Print option is one of my favourites. It allows you to print envelopes, labels, letterhead all from different trays and all at the same time. The global glossary ensures that all assistants have the correct information for each lawyer.

Cons

I can't think of any. We have been using this program for many years. Once it is set up it requires very little maintenance.

Review Source

AH

Agathe H.  
Information Services Manager  
Legal Services  
Used the software for: 2+ years

### "Our users are very excited about the upgrade to Word LX Enterprise. "

October 2, 2017

5.0

We're very happy with the software. It integrates with our other line of business applications and the upgrade offers great features and functionality.

Pros

Ease of use when it comes to creating new documents, formatting, reformatting, templates. Exceptional end user training as well. One of the customers rep is a great presenter, very engaging, uplifting and knowledgeable. Training was very, very well received and the upgrades are highly anticipated.

Cons

Review Source

SM

Susan M.  
Office Manager  
  
Used the software for: 2+ years

### "This software makes document preparation easy and provides consistency within our organization. "

August 2, 2017

4.0

Pros

Our organization has used this product for many years. It is reliable and make document production and preparation consistent and puts out a good work product. I would recommend this product. The support team is willing to assist if there are any issues.

Cons

I have not real criticism of this product. There is not really anything I don't like about the software. It is a good product.

Review Source

DF

Deb F.  
Corporate Trainer/Application Support  
Law Practice  
Used the software for: 2+ years

### "It has been a positive learning curve for all involved."

January 11, 2018

5.0

MultiPrint is a great to0l that enable you to print all aspects of you document at once.

Pros

Ease of creating new documents, formatting, reformatting, templates. This product is great for training new hires on creating client facing documents.

Cons

The update document tool, doesn't allow you to update the recipient information. I would prefer not to see the tools we don't use on the ribbon.

Review Source

AJ

Andrew J.  
Lawyer/Trade-mark Agent/Partner  
Law Practice  
Used the software for: 2+ years

### "Infoware Experience"

January 11, 2017

5.0

Infoware's Word LX takes a modest effort to learn but is well worth it. Once I became familiar with the ribbon functions it has saved me significant time and opened up functionality that I never would have known about or customized correctly on my own. I'm learning the document assembly software to maximize time in pleadings and agreement assembly. I like where the software is going and it will continue to be an integral part of my practice administration

Review Source

GR

Giselle R.  
Professor  
Education Management  
Used the software for: 2+ years

### "Funcionabilidade"

January 18, 2023

5.0

Criação de arquivos e provas para gestão escolar

Pros

De grande importância para criação de documentos e arquivos escolares.

Cons

Quando computadores usam versões diferentes, as configurações mudam ou algumas não funcionam.

Review Source

PR

Philip R.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Both necessary and fantastic"

January 16, 2017

5.0

WordLX makes using Microsoft Word so much better. We're able to produce documents that both look professional and are easy to manage and edit. I cannot imagine working in Word without a product like this to smooth the way. The functionality of WordLX simply can't be beaten.

Pros

Easy to use; Produces first-rate documents

Cons

Some of the functions seem unnecessary.

Review Source

BK

Bev K.  
Graphics & E-Forms Specialist  
Government Administration  
Used the software for: 2+ years

### "Word LX has been a great tool for all of our document assembly"

September 13, 2017

5.0

Pros

The flexibility to adapt to our changing needs as we grow as a organization. It has helped us keep our document layouts and styles consistent.

Cons

The occasion technical issue but they have been able to resolve quickly

Review Source

SS

Sylvia S.  
Office Manager  
Legal Services  
Used the software for: 2+ years

### " We have been using Word LX for over 16 years and are quite happy with it. "

August 1, 2017

5.0

Productivity!!!!

Pros

Ease of creating new documents, formatting, reformatting, templates. In a nutshell, we like everything the product has to offer.

Cons

Our staff sometimes have difficulty using the table of contents and page numbering, but it is primarily a training issue, not s a software issue.

Review Source

DS

Desi S.  
Legal Assistant  
Legal Services  
Used the software for: 2+ years

### "Great customer service! Always able to assist."

July 25, 2017

5.0

The styles!

Pros

The styles options and their functionalities! Great feature when used to create tables of contents!

Cons

At times, I've ran into tech issues with Affidavits of Service (when merging info from Case Profile), but tech support was able to resolve issues in a timely manner.

Review Source

KD

Kimbra D.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Great for legal documents"

September 13, 2021

5.0

Overall I've enjoyed using this program. It's definitely worth the money. Saves so much time. And has alot of great features

Pros

I love that you can print out many different things in one tray. You can print things like labels, legal documents. It's fairly priced for a the functions they offer

Cons

There is nothing that I think is bad about this program. It offers so much and saves me so much time

Review Source

MJH

Mary Jane H.  
Retired  
Farming  
Used the software for: 2+ years

### "Great Tool"

April 18, 2022

5.0

Pros

Easy to use. great for tracking business expenses.

Cons

No. It works fine for what I need for my business.

Review Source

MS

Maggie S.  
Office manager  
Legal Services  
Used the software for: 2+ years

### "User Friendly!"

January 16, 2017

5.0

We have been working with Word LX for over three years. This program is extremely user friendly, the support group is extremely helpful and it saves an enormous amount of time when populating all kinds of documents/templates!

Pros

User friendly and easy to learn

Cons

Nothing

Review Source

PH

Penelope H.  
Accounting Manager & Firm Administrator  
Legal Services  
Used the software for: 2+ years

### "Great "Word Virtual Assistance" "

February 17, 2017

5.0

The shortcuts and help aids makes painful tasks painless. It has been of great assistance to the rest of my team in more ways than one and they have come to be dependent on it.

Pros

Efficient and Effective; saves time doing mundane repetitive tasks

Cons

NA

Review Source

CB

Cathy B.  
Assistant  
Legal Services  
Used the software for: 2+ years

### "WordLX takes out the guess work and keeps all of us consistent."

August 10, 2017

5.0

Speed, consistency, accuracy, ease of use, functionality.

Pros

I like that it's so easy to use and increases the speed with which we perform our daily tasks.

Review Source

SZ

Sergi Z.  
Monitoring Officer  
Security and Investigations  
Used the software for: 2+ years

### "Word LX by Infoware"

August 3, 2020

5.0

This program helps me a lot at work, and I always advise my employees to use this program.

Pros

Word LX by Infoware Is a very convenient, comfortable, and easy to use training program

Cons

I find it hard to dislike things, probably more updates, I can not say anything else because I am very satisfied Word LX by Infoware.

Review Source

EÖ

Eyüp Ö.  
Industrial Engineer  
Financial Services  
Used the software for: Less than 6 months

### "Word LX EO"

April 15, 2022

5.0

I think it increased my creativity because the interface is very nice.

Pros

Some of the tools included in the software are very functional. It's shortening my time

Cons

Sometimes I have a hard time with page numbering. Most of my time goes to this job

Switched from

[Gavel](https://www.capterra.com/p/186064/Gavel/)[Legal Files](https://www.capterra.com/p/2600/Legal-Files/)[NetDocuments](https://www.capterra.com/p/225425/NetDocuments/)

Because of its interface and more convenient

Review Source

CB

Charlette B.  
Manager  
  
Used the software for: Less than 6 months

### "Quick, and Easy for you to make more time to move onto the next task in your day"

April 23, 2018

5.0

Pros

Super easy when it comes to creating new documents, formatting, reformatting, templates. This product keeps it simple and fast with organization

Cons

New format vs. old word format could be intimidating at first. However, once you get the hang of it, supreme productivity

Review Source

DS

Dominic S.  
  
  
Used the software for:

### "Long term Infoware customer"

January 16, 2017

5.0

Infoware strives to constantly update their products to meet the needs of their customers. Their WordLX product is excellent value for the broad feature and function set.

Review Source

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