# NiceJob Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NiceJob the right Review Management solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142037/NiceJob/reviews --- NiceJob 4.9 (203) [View alternatives](https://www.capterra.com/p/142037/NiceJob/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NiceJob Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews AN Angela N AccountingConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “For us, it was getting as many 5\* reviews as possible, and making awareness of our paid referral program. If you're trying to find a way to make NiceJob work for your specific needs.“ December 23, 2024 AN Angela N AccountingConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “This issue was an US problem - but not wanting NiceJob to reach out to customers we really knew were not happy, or warranty customers or for whatever reason.“ December 23, 2024 bw brooke w Purchasing ManagerConstruction, 11 - 50 employeesUsed the software for: 6-12 months. “I love how we have the option to send ratings to all of our customers after the work is provided.“ June 12, 2025 MH Mike H Service ProviderConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “Collaborating was occasionally difficult“ May 6, 2024 ES Emily S ManagerFarming, 2 - 10 employeesUsed the software for: I used a free trial. “We really value our customers reviews and input in the company and this give back to the customer on how much they value us“ September 23, 2025 Cecilia M Data AnalystResearch, 201 - 500 employeesUsed the software for: 1-2 years. “The only challenge was that we were unable to handle review on yelp.“ October 16, 2023 AN Angela N AccountingConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “We literally don't even have to press a button, as soon as we close a job it automatically gets sent into NiceJobs pipeline.“ December 23, 2024 FD Felecia D OwnerAccounting, 2 - 10 employeesUsed the software for: Less than 6 months. “When connecting to QBO you are not able to delete what you don't want, and the company cannot delete this for you either. “ November 21, 2022 ## Showing most helpful reviews Showing 1-25 of 203 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Deric D. Owner Construction Used the software for: 2+ years ### "Not a review - A Rave!" February 14, 2019 5.0 When I think about leaving review, it has more significant now that I’m at a business owner my reviews are getting an off a lot of traction, so much so that hey Review can seem to say 1000 words more than a photo ever could. With any service based business, gathering reviews is paramount. NiceJob has fit that need for us and have become an essential aspect of our business growth and development. Pros Clearly, the ease-of-use and seamless integration between our CRM and their service. And quite literally the cost versus the benefit is clear, worthwhile, and actually beneficial. Cons That I didn’t find them sooner. :-) But With maybe a tiny tweaks here and there, the overall output is rather consistently good. Review Source Response from NiceJob February 15, 2019 Hi Deric! Awesome to hear the great results you're getting with NiceJob! We come to work every day with the goal of building a product that truly helps companies like yours. Just wait till you see the new features we're releasing in 2019 :) CK Carita K. COO Consumer Services Used the software for: Less than 6 months ### "Great Program" May 31, 2022 5.0 Great software to grow your customer base with reputation marketing. Pros NiceJob allows us to collect reviews on multiple platforms and share those reviews with ease. It is fully integrated with our CRM and it affordable. Cons I wish all the widgets integrated with our website however their Convert website service should solve that issue. Alternatives considered [Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/) Reason for choosing NiceJob The pricepoint and other great reviews by other Service based companies. Switched from [Signpost](https://www.capterra.com/p/157887/Mia/) Signpost sent premature post to our prospects before any jobs were completed. Customer began to become annoyed with this action which cause us to lose a prospective customer. Review Source VR Verified Reviewer Co- creator Apparel & Fashion Used the software for: I used a free trial ### "Could be a better app" February 3, 2025 3.0 If like to travel this is for you. The ones i qualified for where too far to go bag and forth every day. Would have to move but might be worth it if the party and ischia were better Pros There was allot to choose from but not close to me Cons The location of the jobs. Having to reach out to each one instead is sending in a group. The party wasn't the best or union jobs Review Source BM Brittney M. Owner Hospital & Health Care Used the software for: Less than 6 months ### "A Great Service for Our Business!" August 2, 2022 5.0 So far, NiceJob has given our business a wonderful service and boost in online appeal by allowing our customers to leave reviews on the platform of their choosing. Pros Nice Job has provided an invaluable service for our business! We are truly appreciative of the easy to use platform and the many ways to leave a review. Customers have told us how easy it is to leave a review for our company, whereas many people were struggling to do so in the past. Thanks again Nice Job! ~From Your Very Happy Customer! Cons Would like to see a feature that adds a review given for one platform to all platforms available. Alternatives considered [GatherUp](https://www.capterra.com/p/239159/GatherUp/)[Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing NiceJob Loved the user-friendly platform, consistency in their follow-up with customers, and the social media posting features. Review Source AA Ashutosh A. Researcher Research Used the software for: Less than 6 months ### "Super Easy Way to Get Reviews and Look More Trustworthy" August 19, 2025 5.0 Overall, my experience with NiceJob was great. It made getting reviews feel really easy, and I loved seeing them pop up online without me having to chase people. The automation saved me a lot of effort, and it honestly gave my business a more trustworthy image. The only drawback for me was the cost, but the results made it feel worth it. Pros What I liked most about NiceJob is how it takes the stress out of asking for reviews it just runs in the background, and suddenly you’ve got happy customer reviews showing up online without having to chase anyone. Cons What I liked least about NiceJob is that the price feels a little high when you’re just starting out, and I sometimes wished the review displays could be customized more to match my style. Review Source LG Leonard G. Pharmacy Technician Hospital & Health Care Used the software for: 2+ years ### "Nicejob my favorite" December 25, 2025 5.0 It is a great pleasure for me on Nicejob platform. It has been my favorite reputation management tool for a long time. I always enjoy every bit of it.. However, customer service team needs to be worked on. Pros \- It has easy learning curve - Their value for money is incredible - It is easy to Setup - incredible review feedback - Efficient customer reviews - Active and efficient in social media Cons \- Their security is a bit poor - Bugs problems - limited customization - Their customer service team needs to be improved Review Source AN Angela N. Accounting Construction Used the software for: 1-2 years ### "Reviews automated" December 23, 2024 5.0 It's made the process of asking for reviews or feedback completely automated. Now we can just watch the information come in. We were very pleasantly surprised with the number of 5 star reviews coming in weekly. This has helped our online reputation grow exponentially. Pros By integrating NiceJob with my customer software we're now able to eliminate manually asking customers for reviews, and can easily get 5-10 new positive reviews per week - with our eyes closed. We literally don't even have to press a button, as soon as we close a job it automatically gets sent into NiceJobs pipeline. Nice job follows up, and will leave the customer alone once they leave a review. It will tell you when and where the customer left the review as well - yes you can remove people who'd like to be removed. There is also another feature that we found extremely useful. Say goodbye to bulk mailers. Have a customer referral program? Send out blasts for that with NiceJob. Anything relevant to your business. For us, it was getting as many 5\* reviews as possible, and making awareness of our paid referral program. If you're trying to find a way to make NiceJob work for your specific needs. I'd say to give them a call, they will give you tailored help to make it fit your account. Like I said above, adding tags in our case helped NiceJob to filter out who and who not to send the review requests to. It's probably the most simple yet robust system we've added to our artillery here. Cons This issue was an US problem - but not wanting NiceJob to reach out to customers we really knew were not happy, or warranty customers or for whatever reason. We resolved this by tagging the customers in our customer software as "noreview" so NiceJob would not auto-send them review requests. Review Source bW brooke W. Purchasing Manager Construction Used the software for: 6-12 months ### "Best purchase ever" June 12, 2025 5.0 I love it. It's a great application and makes it seamless from start to finish. I would recommend this to anyone looking for a sleeker way to get reviews. Pros I love how we have the option to send ratings to all of our customers after the work is provided. It's an amazing option and it lets other consumers know that we are who we are. Cons The amount of times it send the review request. I did finally figure out what the issue was but I wish I would have known that was going to happen sooner. Review Source ES Emily S. Manager Farming Used the software for: I used a free trial ### "Assistant manager" September 23, 2025 4.0 My overall experience was great and the customers enjoyed the outcome as well and the rewards they got Pros We really value our customers reviews and input in the company and this give back to the customer on how much they value us Cons There is nothing that I liked the least about this. I enjoyed and the customers enjoyed the outcome of everything about this product Review Source MA Mike A. Owner Food & Beverages Used the software for: I used a free trial ### "They definitely did a nice job" September 15, 2025 4.0 Overall a great lay out setup done with complete ease definitely a great platform where do I get started again Pros If you want real reviews than this is definitely one company you want to learn more about setup seems hassle free Cons A little pricey but you do get what you pay for so definitely can’t argue or be mad about that one…. Review Source DO Damian O. Project manager Construction Used the software for: I used a free trial ### "Nice job review" January 24, 2025 5.0 A+ experience and will definitely be using this again Pros I like the ease of helping my marketing and sales Cons Lack of local advertising in my exact desired area Review Source CA Carrie A. co-owner Consumer Services Used the software for: 2+ years ### "Excellence!" September 13, 2021 5.0 Excellence on everything. There is always usually an email or phone call to make sure my questions/concerns were addressed and completely solved. Pros Ease of use. Excellent customer service and technicians. Ability to display reviews instantly on different platforms. Cons All is great so there is nothing I like least. Review Source SM Stephanie M. Owner Accounting Used the software for: 1-2 years ### "Nice jobs is easy to use and effective too" October 12, 2023 4.0 Pros Automated emails and text messages that trigger customers to leave reviews Cons Getting the reviews at low occurrence, it may get improved. Review Source KW Kyle W. President Construction Used the software for: Less than 6 months ### "Outstanding review platform " January 2, 2023 5.0 Pros NiceJob is excellent to use. Very user friendly and I m very glad my company has selected to use this platform for our reviews. Cons Nothing. Very easy to use and I’m glad we decided to use NiceJob. Review Source ZM Zayn M. Owner Consumer Services Used the software for: 6-12 months ### "Great addition to a service company" April 16, 2021 5.0 No complaints at all, I've received reviews weeks after the initial job. Pros The software is amazing because it automates your review system. Cons I haven't experienced any cons. The software integrates easily with multiple CRMs and all of your social media. Review Source TK Terry K. Owner Consumer Services Used the software for: 2+ years ### "Take Your Business to the Next Level" August 31, 2021 5.0 Nicejob has made automating the review process so easy. Since joining Nicejob our reivews have jumped from 18 to over 400. The integration with our CRM made it an easy process. Pros Ease of use. Great customer service . Automation and time saving Cons I have no complaints or Cons with Nicejob. Review Source SA Stephanie A. Operations Manager Construction Used the software for: 1-2 years ### "Good Bang for your buck and perfect tool for tracking reviews " November 20, 2022 5.0 Terrific Pros Integrations, ease of use, notifications Cons If I think of something I will let you know Review Source LW Lynn W. Founder Health, Wellness and Fitness Used the software for: I used a free trial ### "Perfect solution" August 30, 2022 5.0 I have had a wonderful experience so far Pros The easy of software, great support and a good price Cons Would like to know when someone opens the txt or email...for the review request Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing NiceJob Cost Review Source VR Verified Reviewer Owner Consumer Services Used the software for: 6-12 months ### "Reviews for our business" January 8, 2019 5.0 Pretty good for the money. Pros It was easy to get going and implemented Cons We are not getting as many reviews as we would have liked. Review Source Response from NiceJob January 9, 2019 Thanks for taking the time to review NiceJob! We'd love to help you get more reviews, reach out to our customer success team via the in app chat bubble or our 1800 line and we'll make sure you're getting the most out of NiceJob! VR Verified Reviewer President Insurance Used the software for: 6-12 months ### "Great system that delivers" January 9, 2019 5.0 Pros The ease of use, it does everything automatically. Cons That we didn't do it sooner! We have had great success using this product. Review Source Response from NiceJob January 10, 2019 Thanks for the great NiceJob review! Love hearing how NiceJob is helping companies get more reviews, and we've got some huge new features in store for you soon! RE Rod E. CEO Environmental Services Used the software for: 6-12 months ### "Automated and easy to follow up" October 12, 2021 5.0 Very easy and intuitive. All I need is automated. Pros The automation process takes the burden off my shoulder Cons There is no element that I liked least. Reason for choosing NiceJob Customer service was superior among others Review Source MB Marty B. President Consumer Goods Used the software for: 1-2 years ### "\[SENSITIVE CONTENT HIDDEN\] and staff Top Notch " January 9, 2021 5.0 The people of nice job especially \[SENSITIVE CONTENT HIDDEN\] have been awesome. Pros EFFECTIVE. Simply effective. Beat investment I’ve ever made. Cons Like to have a better dashboard more analytics. Review Source SM Sanaz M. Marketing Hospital & Health Care Used the software for: 1-2 years ### "Great customer support" August 16, 2021 5.0 Pros Ease of use and customer support. It's easy to integrate and used by the staff. Cons The social media post appears with nicejob name. Switched from [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Price and ease of use Review Source Barbara W. Managing Director Professional Training & Coaching Used the software for: Less than 6 months ### "Very responsive technical support " January 2, 2023 4.0 Overall I like the app. It has offered me a solution to solicit reviews from my clients. Pros Setup was fairly simple and when support is needed the company is very responsive. I like the aesthetic of the widget and the ability to customize the messaging. Cons Understanding how to navigate the campaigns for referrals and add widgets to our website has been challenging. Review Source Martin E. President Food & Beverages Used the software for: Less than 6 months ### "NiceJob Helped Me Acquired New Customers In Just The First Few Days" September 6, 2019 5.0 Pros NiceJob was exceptionally easy to use. I imported all my Shopify customers with one click and the app proceeded to send them automated review requests. I received 22 5-star reviews in less than one week. I was able to prove the reviews resulted in new customers by analyzing traffic from my social media accounts. NiceJob automatically shares reviews to Facebook and Twitter. The reviews add a great deal of credibility to my site. Cons I had no problems using NiceJob whatsoever. Review Source Similar Products Featured ## Related categories [Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Review Management](https://www.capterra.com/review-management-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.