# NiceJob Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NiceJob the right Review Management solution for you? Explore 203 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142037/NiceJob/reviews --- NiceJob 4.9 (203) [View alternatives](https://www.capterra.com/p/142037/NiceJob/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NiceJob Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews RS Radha S Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “The platform streamlined the process of requesting reviews and automatically sharing them across key channels, which helped build credibility and improve online reputation with minimal effort.“ April 27, 2026 RS Radha S Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “Reporting and analytics are also fairly basic, which may not be ideal for businesses looking for deeper insights into review performance or customer behavior.“ April 27, 2026 AN Angela N AccountingConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “For us, it was getting as many 5\* reviews as possible, and making awareness of our paid referral program. If you're trying to find a way to make NiceJob work for your specific needs.“ December 23, 2024 AN Angela N AccountingConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “This issue was an US problem - but not wanting NiceJob to reach out to customers we really knew were not happy, or warranty customers or for whatever reason.“ December 23, 2024 RS Radha S Legal AssistantLegal Services, 51 - 200 employeesUsed the software for: 6-12 months. “That said, NiceJob is best suited for businesses seeking a straightforward, automated reputation management solution.“ April 27, 2026 Cecilia M Data AnalystResearch, 201 - 500 employeesUsed the software for: 1-2 years. “The only challenge was that we were unable to handle review on yelp.“ October 16, 2023 ES Emily S ManagerFarming, 2 - 10 employeesUsed the software for: I used a free trial. “We really value our customers reviews and input in the company and this give back to the customer on how much they value us“ September 23, 2025 FD Felecia D OwnerAccounting, 2 - 10 employeesUsed the software for: Less than 6 months. “When connecting to QBO you are not able to delete what you don't want, and the company cannot delete this for you either. “ November 21, 2022 ## Showing most helpful reviews Showing 1-25 of 203 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Deric D. Owner Construction Used the software for: 2+ years ### "Not a review - A Rave!" February 14, 2019 5.0 When I think about leaving review, it has more significant now that I’m at a business owner my reviews are getting an off a lot of traction, so much so that hey Review can seem to say 1000 words more than a photo ever could. With any service based business, gathering reviews is paramount. NiceJob has fit that need for us and have become an essential aspect of our business growth and development. Pros Clearly, the ease-of-use and seamless integration between our CRM and their service. And quite literally the cost versus the benefit is clear, worthwhile, and actually beneficial. Cons That I didn’t find them sooner. :-) But With maybe a tiny tweaks here and there, the overall output is rather consistently good. Review Source Response from NiceJob February 15, 2019 Hi Deric! Awesome to hear the great results you're getting with NiceJob! We come to work every day with the goal of building a product that truly helps companies like yours. Just wait till you see the new features we're releasing in 2019 :) CK Carita K. COO Consumer Services Used the software for: Less than 6 months ### "Great Program" May 31, 2022 5.0 Great software to grow your customer base with reputation marketing. Pros NiceJob allows us to collect reviews on multiple platforms and share those reviews with ease. It is fully integrated with our CRM and it affordable. Cons I wish all the widgets integrated with our website however their Convert website service should solve that issue. Alternatives considered [Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/) Reason for choosing NiceJob The pricepoint and other great reviews by other Service based companies. Switched from [Signpost](https://www.capterra.com/p/157887/Mia/) Signpost sent premature post to our prospects before any jobs were completed. Customer began to become annoyed with this action which cause us to lose a prospective customer. Review Source RS Radha S. Legal Assistant Legal Services Used the software for: 6-12 months ### "An Easy and Effective Review Management Solution" April 27, 2026 5.0 Overall, my experience with NiceJob was very positive. The platform excels at simplifying the process of collecting, managing, and showcasing customer reviews, making it easy for businesses to strengthen their online reputation with minimal effort. I appreciated how automated and user‑friendly the system is—once set up, it runs smoothly in the background while consistently generating new reviews and social proof. That said, NiceJob is best suited for businesses seeking a straightforward, automated reputation management solution. Customization and reporting options are somewhat limited for those wanting deeper control or advanced analytics. Despite this, it delivers strong value by doing exactly what it’s designed to do: helping businesses build trust, credibility, and visibility through authentic customer reviews. Pros What I liked most about NiceJob was how simple and effective it made collecting and sharing customer reviews. The platform streamlined the process of requesting reviews and automatically sharing them across key channels, which helped build credibility and improve online reputation with minimal effort. I also appreciated its user‑friendly interface and automation features, which made it easy to stay consistent without adding extra work for the team. Cons What I liked least about NiceJob was the limited customization and control over certain workflows and branding elements. While the automation is helpful, it can feel restrictive if you want more flexibility in how review requests are timed, worded, or targeted. Reporting and analytics are also fairly basic, which may not be ideal for businesses looking for deeper insights into review performance or customer behavior. Review Source VR Verified Reviewer Co- creator Apparel & Fashion Used the software for: I used a free trial ### "Could be a better app" February 3, 2025 3.0 If like to travel this is for you. The ones i qualified for where too far to go bag and forth every day. Would have to move but might be worth it if the party and ischia were better Pros There was allot to choose from but not close to me Cons The location of the jobs. Having to reach out to each one instead is sending in a group. The party wasn't the best or union jobs Review Source BM Brittney M. Owner Hospital & Health Care Used the software for: Less than 6 months ### "A Great Service for Our Business!" August 2, 2022 5.0 So far, NiceJob has given our business a wonderful service and boost in online appeal by allowing our customers to leave reviews on the platform of their choosing. Pros Nice Job has provided an invaluable service for our business! We are truly appreciative of the easy to use platform and the many ways to leave a review. Customers have told us how easy it is to leave a review for our company, whereas many people were struggling to do so in the past. Thanks again Nice Job! ~From Your Very Happy Customer! Cons Would like to see a feature that adds a review given for one platform to all platforms available. Alternatives considered [GatherUp](https://www.capterra.com/p/239159/GatherUp/)[Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing NiceJob Loved the user-friendly platform, consistency in their follow-up with customers, and the social media posting features. Review Source AA Ashutosh A. Researcher Research Used the software for: Less than 6 months ### "Super Easy Way to Get Reviews and Look More Trustworthy" August 19, 2025 5.0 Overall, my experience with NiceJob was great. It made getting reviews feel really easy, and I loved seeing them pop up online without me having to chase people. The automation saved me a lot of effort, and it honestly gave my business a more trustworthy image. The only drawback for me was the cost, but the results made it feel worth it. Pros What I liked most about NiceJob is how it takes the stress out of asking for reviews it just runs in the background, and suddenly you’ve got happy customer reviews showing up online without having to chase anyone. Cons What I liked least about NiceJob is that the price feels a little high when you’re just starting out, and I sometimes wished the review displays could be customized more to match my style. Review Source LG Leonard G. Pharmacy Technician Hospital & Health Care Used the software for: 2+ years ### "Nicejob my favorite" December 25, 2025 5.0 It is a great pleasure for me on Nicejob platform. It has been my favorite reputation management tool for a long time. I always enjoy every bit of it.. However, customer service team needs to be worked on. Pros \- It has easy learning curve - Their value for money is incredible - It is easy to Setup - incredible review feedback - Efficient customer reviews - Active and efficient in social media Cons \- Their security is a bit poor - Bugs problems - limited customization - Their customer service team needs to be improved Review Source AN Angela N. Accounting Construction Used the software for: 1-2 years ### "Reviews automated" December 23, 2024 5.0 It's made the process of asking for reviews or feedback completely automated. Now we can just watch the information come in. We were very pleasantly surprised with the number of 5 star reviews coming in weekly. This has helped our online reputation grow exponentially. Pros By integrating NiceJob with my customer software we're now able to eliminate manually asking customers for reviews, and can easily get 5-10 new positive reviews per week - with our eyes closed. We literally don't even have to press a button, as soon as we close a job it automatically gets sent into NiceJobs pipeline. Nice job follows up, and will leave the customer alone once they leave a review. It will tell you when and where the customer left the review as well - yes you can remove people who'd like to be removed. There is also another feature that we found extremely useful. Say goodbye to bulk mailers. Have a customer referral program? Send out blasts for that with NiceJob. Anything relevant to your business. For us, it was getting as many 5\* reviews as possible, and making awareness of our paid referral program. If you're trying to find a way to make NiceJob work for your specific needs. I'd say to give them a call, they will give you tailored help to make it fit your account. Like I said above, adding tags in our case helped NiceJob to filter out who and who not to send the review requests to. It's probably the most simple yet robust system we've added to our artillery here. Cons This issue was an US problem - but not wanting NiceJob to reach out to customers we really knew were not happy, or warranty customers or for whatever reason. We resolved this by tagging the customers in our customer software as "noreview" so NiceJob would not auto-send them review requests. Review Source bW brooke W. Purchasing Manager Construction Used the software for: 6-12 months ### "Best purchase ever" June 12, 2025 5.0 I love it. It's a great application and makes it seamless from start to finish. I would recommend this to anyone looking for a sleeker way to get reviews. Pros I love how we have the option to send ratings to all of our customers after the work is provided. It's an amazing option and it lets other consumers know that we are who we are. Cons The amount of times it send the review request. I did finally figure out what the issue was but I wish I would have known that was going to happen sooner. Review Source MA Mike A. Owner Food & Beverages Used the software for: I used a free trial ### "They definitely did a nice job" September 15, 2025 4.0 Overall a great lay out setup done with complete ease definitely a great platform where do I get started again Pros If you want real reviews than this is definitely one company you want to learn more about setup seems hassle free Cons A little pricey but you do get what you pay for so definitely can’t argue or be mad about that one…. Review Source DO Damian O. Project manager Construction Used the software for: I used a free trial ### "Nice job review" January 24, 2025 5.0 A+ experience and will definitely be using this again Pros I like the ease of helping my marketing and sales Cons Lack of local advertising in my exact desired area Review Source CA Carrie A. co-owner Consumer Services Used the software for: 2+ years ### "Excellence!" September 13, 2021 5.0 Excellence on everything. There is always usually an email or phone call to make sure my questions/concerns were addressed and completely solved. Pros Ease of use. Excellent customer service and technicians. Ability to display reviews instantly on different platforms. Cons All is great so there is nothing I like least. Review Source SM Stephanie M. Owner Accounting Used the software for: 1-2 years ### "Nice jobs is easy to use and effective too" October 12, 2023 4.0 Pros Automated emails and text messages that trigger customers to leave reviews Cons Getting the reviews at low occurrence, it may get improved. Review Source KW Kyle W. President Construction Used the software for: Less than 6 months ### "Outstanding review platform " January 2, 2023 5.0 Pros NiceJob is excellent to use. Very user friendly and I m very glad my company has selected to use this platform for our reviews. Cons Nothing. Very easy to use and I’m glad we decided to use NiceJob. Review Source ZM Zayn M. Owner Consumer Services Used the software for: 6-12 months ### "Great addition to a service company" April 16, 2021 5.0 No complaints at all, I've received reviews weeks after the initial job. Pros The software is amazing because it automates your review system. Cons I haven't experienced any cons. The software integrates easily with multiple CRMs and all of your social media. Review Source TK Terry K. Owner Consumer Services Used the software for: 2+ years ### "Take Your Business to the Next Level" August 31, 2021 5.0 Nicejob has made automating the review process so easy. Since joining Nicejob our reivews have jumped from 18 to over 400. The integration with our CRM made it an easy process. Pros Ease of use. Great customer service . Automation and time saving Cons I have no complaints or Cons with Nicejob. Review Source SA Stephanie A. Operations Manager Construction Used the software for: 1-2 years ### "Good Bang for your buck and perfect tool for tracking reviews " November 20, 2022 5.0 Terrific Pros Integrations, ease of use, notifications Cons If I think of something I will let you know Review Source LW Lynn W. Founder Health, Wellness and Fitness Used the software for: I used a free trial ### "Perfect solution" August 30, 2022 5.0 I have had a wonderful experience so far Pros The easy of software, great support and a good price Cons Would like to know when someone opens the txt or email...for the review request Alternatives considered [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reason for choosing NiceJob Cost Review Source VR Verified Reviewer Owner Consumer Services Used the software for: 6-12 months ### "Reviews for our business" January 8, 2019 5.0 Pretty good for the money. Pros It was easy to get going and implemented Cons We are not getting as many reviews as we would have liked. Review Source Response from NiceJob January 9, 2019 Thanks for taking the time to review NiceJob! We'd love to help you get more reviews, reach out to our customer success team via the in app chat bubble or our 1800 line and we'll make sure you're getting the most out of NiceJob! JM James M. President Construction Used the software for: 1-2 years ### "Great added value" July 1, 2020 4.0 We have enjoyed much success with NiceJob and the time or two we have needed help the customer service is just as great. Thank You NiceJob! Pros Great idea that frees up the office from the chore of collecting reviews.Our reviews online have skyrocketed. We have as many reviews as the largest franchise plumbing company in our area. A online review presence is vital in today's market and NiceJob make sit easy and affordable to achieve. Cons Some reviews only get posted via NiceJob only and not on Google. Reason for choosing NiceJob Better options Review Source AA Austin A. Owner Consumer Services Used the software for: Less than 6 months ### "One Month Sold Me" May 24, 2023 5.0 Great Pros Integration with our existing software was easy. Once setup which was quick and painless, our review count almost doubled within one month. We are seeing much much much higher review rate and that automatically leads to more jobs and leads in our industry. Cons I feel like $75 is a GREAT deal for what it provides. But as a small company all monthly expenses provide a challenge. If there was a smaller package it would be great, but the $1 first month trial period really proved it’s worth. Review Source DM Daniel M. President Construction Used the software for: Less than 6 months ### "Great platform for review automation " December 24, 2022 5.0 Great experience Pros We use it in sync with jobber the process is all automated Cons Accurate lead tracking. I think the insights need a little bit more work Alternatives considered [Podium](https://www.capterra.com/p/164285/Podium/) Reason for choosing NiceJob The review and website integration Review Source VR Verified Reviewer Owner / Operator Consumer Services Used the software for: 2+ years ### "Easy" September 22, 2021 5.0 Pros It takes care of the review process for you! Cons I don't completely under stand it! I am not sure if there is more I could do. Review Source FO Franklin O. Owner Consumer Services Used the software for: Less than 6 months ### "A necessity " September 20, 2018 5.0 I researched many automated review generators and nice job were the only ones not extremely pushy to get me to buy it. The gentleman was extremely friendly. After my research nice job seemed the most reasonable. The service is amazing I ask my customers for reviews every stop but lack the convenience of having it in front of you so I believe they don’t for that reason. Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us. Reviews make business or break business these days and if you have a 5 star business it’s crucial to have an easy way for your customers to let everyone k ow that you are in fact a 5 star business. Pros I love the ease of use of the software. It’s extremely simple to use and after they help you set it up it does everything for you. Incredible. Cons There’s nothing at this point I don’t like Review Source Response from NiceJob September 25, 2018 Hi Franklin! Thanks for the great feedback, we really appreciate that you took the time to write this. Amazing customer service is so important to us, so hearing experiences like yours means a lot. JN Justin N. Owner operator Consumer Services Used the software for: I used a free trial ### "Awesome new app for my business" May 22, 2023 5.0 So far it is awesome! Very happy Pros Just the hands off feature for a single owner/operator is a fantastic feature. Cons So far no cons! It has been a great experience Reason for choosing NiceJob Jobber referral Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.