# NiceJob Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NiceJob Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/142037/NiceJob --- # NiceJob Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NiceJob ## What is NiceJob? NiceJob is the easiest way to get more reviews and manage them all from one platform. Our software allows you to collect reviews from your customers through automated campaigns easily. You can manage all your reviews from all your different channels on our easy-to-use platform. Take it one step further by turning your 5-star reviews into customer stories that you can share on your website and your social media. ## What is NiceJob used for? [Review Management](https://www.capterra.com/review-management-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/) Top alternative Featured Overall rating Based on 202 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $75 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NiceJob?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://get.nicejob.co/&name=NiceJob) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NiceJob 4.9 (202) VS. [4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $75 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (202) Ease Of Use 4.7 (1,201) Value For Money 4.8 (195) Value For Money 4.5 (832) Customer Service 4.9 (192) Customer Service 4.6 (837) ## NiceJob alternatives Highest Rated [4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,735)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,202)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [Yotpo](https://www.capterra.com/p/144389/Yotpo/) [4.5 (376)](https://www.capterra.com/p/144389/Yotpo/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144389/Yotpo/) [View all alternatives](https://www.capterra.com/p/142037/NiceJob/alternatives/) ## Who uses NiceJob? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Review Request 4.9 (36) 58.33% of 36 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Negative Feedback Management 4.9 (30) 46.67% of 30 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Review Monitoring 4.9 (30) 63.33% of 30 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Reporting/Analytics 4.7 (26) 46.15% of 26 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Response Management 4.9 (22) 54.55% of 22 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Notification 4.9 (22) 50.00% of 22 reviewers that rated this feature as important or highly important Notifies a business when a review is left NiceJob 116 features Informs of any account changes and notifications Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Establish rules for automatic propagation of social media posts across one or more channels Track and analyse user behavior within a system or network Allows users to publish blogs on social site Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Organize and group data or items based on various criteria Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Initiate interactions with customers by proactively starting conversations or providing informational content Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Create and send email blasts/campaigns Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Find & retrieve relevant data or documents For customer referral programs / referral marketing products Ensure compliance with the General Data Protection Regulation protocols Calculate a company, client account or person's health via a scoring system Store and manage images Track interaction history by documenting conversations for contacts Track and monitor a specific set of keywords Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Ability to chat online in real time Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Collection of images, videos and other digital content that can be used Controls/tools to moderate the session Observe and track the demand, usage, progress or quality of a system, product, or user Manage and post content across multiple social media accounts and platforms simultaneously Manage multiple campaigns in one system Allows for businesses to run a variety of different campaigns across different channels Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple locations Create many versions of emails, forms, or actions and gauge which is most effective Identify, track, and respond to negative feedback A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Predict future data based on historical data sets Control and schedule the publication of content across various channels Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Ratings/Reviews Analyze and gain insights into data in real-time Engage in direct, instant messaging with customers, users, etc. Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Customizable templates for referral documents, emails, and sharable links Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Planning and managing of resources and procedures to mitigate the impact of events and incidents Allows businesses to manage badges from review websites. Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Share internal and external reviews on social media platforms Strategize and implement rewards for returning customers, employees and other members Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Track visibility and traffic from search engines Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send promotional campaigns or transactional messages via text messages Send messages via SMS Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track activity on sites such as Facebook, Twitter, Instagram, etc. Market event via social media tools Allows businesses to share their videos on social media. Create, save, and re-purpose templates for emails, forms, etc. Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Set up connections to third-party platforms to improve business processes Track and interpret metrics on the usage of company resources Interact with data visualization elements, such as charts and graphs, to drill down into data Track and analyze information regarding website visitors Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Customize website features Monitor activity of individuals who visit your website using cookies An extended application or connector that enables users to perform additional services with their current set of tools What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.8 (201) 4.8 Based on 201 reviews ## Pricing Value for money 4.8 (195) Free Trial [View pricing plan details](https://www.capterra.com/p/142037/NiceJob/pricing/) Reviews $75.00 Flat Rate,Per Month It includes: - Automate Your Review Invites - Connect 10+ Review Channels - Custom Campaign Templates - Facebook Marketing - Fan Journey Insights - Get Facebook Reviews - Get Google Reviews - Photo SMS Messages - Premium Integrations - Review Replies - Send Review Invites - Smart Review Distribution - SMS Review Invites - Use Your Reviews to Win Sales - Website Publishing - Win 3x More Reviews Pro $125.00 Flat Rate,Per Month It includes: - Automated Booking Reminders - Automated Gifting Campaigns - AI Replies - Customer Referral Campaigns - Competitor Insights - Topics Tracking Value for money 4.8 (195) 4.8 Based on 195 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (192) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (192) 4.9 Based on 192 reviews ## User reviews Overall rating 4.9 Based on 202 reviews Filter by rating 5(180) 4(18) 3(2) 2(2) 1(0) Mentioned topic Sorted by most recent LG Leonard G. Pharmacy Technician Hospital & Health Care ### "Nicejob my favorite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 25, 2025 It is a great pleasure for me on Nicejob platform. It has been my favorite reputation management tool for a long time. I always enjoy every bit of it.. However, customer service team needs to be worked on. Pros \- It has easy learning curve - Their value for money is incredible - It is easy to Setup - incredible review feedback - Efficient customer reviews - Active and efficient in social media Cons \- Their security is a bit poor - Bugs problems - limited customization - Their customer service team needs to be improved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Emily S. Manager Farming ### "Assistant manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 23, 2025 My overall experience was great and the customers enjoyed the outcome as well and the rewards they got Pros We really value our customers reviews and input in the company and this give back to the customer on how much they value us Cons There is nothing that I liked the least about this. I enjoyed and the customers enjoyed the outcome of everything about this product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Mike A. Owner Food & Beverages ### "They definitely did a nice job" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 15, 2025 Overall a great lay out setup done with complete ease definitely a great platform where do I get started again Pros If you want real reviews than this is definitely one company you want to learn more about setup seems hassle free Cons A little pricey but you do get what you pay for so definitely can’t argue or be mad about that one…. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Ashutosh A. Researcher Research ### "Super Easy Way to Get Reviews and Look More Trustworthy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2025 Overall, my experience with NiceJob was great. It made getting reviews feel really easy, and I loved seeing them pop up online without me having to chase people. The automation saved me a lot of effort, and it honestly gave my business a more trustworthy image. The only drawback for me was the cost, but the results made it feel worth it. Pros What I liked most about NiceJob is how it takes the stress out of asking for reviews it just runs in the background, and suddenly you’ve got happy customer reviews showing up online without having to chase anyone. Cons What I liked least about NiceJob is that the price feels a little high when you’re just starting out, and I sometimes wished the review displays could be customized more to match my style. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW brooke w. Purchasing Manager Construction ### "Best purchase ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2025 I love it. It's a great application and makes it seamless from start to finish. I would recommend this to anyone looking for a sleeker way to get reviews. Pros I love how we have the option to send ratings to all of our customers after the work is provided. It's an amazing option and it lets other consumers know that we are who we are. Cons The amount of times it send the review request. I did finally figure out what the issue was but I wish I would have known that was going to happen sooner. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Cindy B. Office Manager Construction ### "NiceJob review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2025 I am very happy with my experience using NiceJob. Pros It is easy to navigate and easy to use. Anyone can use this software. Cons I honestly can say there are no downsides to using NiceJob. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Co- creator Apparel & Fashion ### "Could be a better app" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 February 3, 2025 If like to travel this is for you. The ones i qualified for where too far to go bag and forth every day. Would have to move but might be worth it if the party and ischia were better Pros There was allot to choose from but not close to me Cons The location of the jobs. Having to reach out to each one instead is sending in a group. The party wasn't the best or union jobs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DO Damian O. Project manager Construction ### "Nice job review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 24, 2025 A+ experience and will definitely be using this again Pros I like the ease of helping my marketing and sales Cons Lack of local advertising in my exact desired area Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Angela N. Accounting Construction ### "Reviews automated" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2024 It's made the process of asking for reviews or feedback completely automated. Now we can just watch the information come in. We were very pleasantly surprised with the number of 5 star reviews coming in weekly. This has helped our online reputation grow exponentially. Pros By integrating NiceJob with my customer software we're now able to eliminate manually asking customers for reviews, and can easily get 5-10 new positive reviews per week - with our eyes closed. We literally don't even have to press a button, as soon as we close a job it automatically gets sent into NiceJobs pipeline. Nice job follows up, and will leave the customer alone once they leave a review. It will tell you when and where the customer left the review as well - yes you can remove people who'd like to be removed. There is also another feature that we found extremely useful. Say goodbye to bulk mailers. Have a customer referral program? Send out blasts for that with NiceJob. Anything relevant to your business. For us, it was getting as many 5\* reviews as possible, and making awareness of our paid referral program. If you're trying to find a way to make NiceJob work for your specific needs. I'd say to give them a call, they will give you tailored help to make it fit your account. Like I said above, adding tags in our case helped NiceJob to filter out who and who not to send the review requests to. It's probably the most simple yet robust system we've added to our artillery here. Cons This issue was an US problem - but not wanting NiceJob to reach out to customers we really knew were not happy, or warranty customers or for whatever reason. We resolved this by tagging the customers in our customer software as "noreview" so NiceJob would not auto-send them review requests. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG shauna g. packager Health, Wellness and Fitness ### "its an okay app" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 December 11, 2024 I am happy when it is working properly for me. Pros i liked how it increased my reviews after every job. Cons sometimes have trouble logging in, it lags Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/142037/NiceJob/reviews/) Popular comparisons [Trustpilot vs NiceJob](https://www.capterra.com/compare/142037-169618/NiceJob-vs-Trustpilot)[Birdeye vs NiceJob](https://www.capterra.com/compare/142037-152997/NiceJob-vs-BirdEye)[Okendo vs NiceJob](https://www.capterra.com/compare/142037-176189/NiceJob-vs-Okendo) [Yotpo vs NiceJob](https://www.capterra.com/compare/142037-144389/NiceJob-vs-Yotpo)[Swell vs NiceJob](https://www.capterra.com/compare/142037-172802/NiceJob-vs-Swell)[monday.com vs NiceJob](https://www.capterra.com/compare/142037-147657/NiceJob-vs-monday-com)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)