--- title: "TicketLeap Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TicketLeap Software - reviews, pricing plans, popular comparisons to other Event Booking products and more." source_url: "https://www.capterra.com/p/14204/TicketLeap/" page_type: "product" language: "en" --- # TicketLeap Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TicketLeap ## What is TicketLeap? TicketLeap, a solution of Leap Event Technology, takes self-service ticketing to a whole new level with their easy-to-use platform, full set of features, and lightning-fast setup. The solution provides branded event pages, built-in management tools, and flexible ticketing options so organizers can create awesome events in just minutes. That’s why haunted attractions, festivals, tours, theaters, and so many more choose TicketLeap. ## What is TicketLeap used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Booking](https://www.capterra.com/event-booking-software/) Top alternative Featured Overall rating Based on 57 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 2% Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Conference / 2026 - Event Management / 2026 - Ticketing / 2026 Do you work for TicketLeap?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://leapevent.tech/&name=TicketLeap) ## TicketLeap Overview Updated August 2026 AI summary TicketLeap is a cloud-based event booking and ticketing platform designed for organizations of all sizes seeking to manage registrations, ticket sales, and event promotion. It offers customizable event pages, online payment processing, attendee communication, barcode scanning, and reporting tools. Users value its ease of setup, responsive customer support, and features supporting both one-off and recurring events. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TicketLeap 4.6 (57) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (56) Ease Of Use 4.8 (5,806) Value For Money 4.6 (53) Value For Money 4.9 (3,582) Customer Service 4.6 (49) Customer Service 4.9 (3,310) ## TicketLeap alternatives Highest Rated [4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (273)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (100)](https://www.capterra.com/p/149771/idloom-events/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/14204/TicketLeap/alternatives/) ## FAQs about TicketLeap Overview ### What problems does TicketLeap solve? TicketLeap solves manual ticket sales, paper tracking, cash handling, and day-of-event check-in bottlenecks by giving organizers fast event setup, online payments, attendee messaging, reusable event templates, and real-time sales reporting. Nonprofits, venues, concert producers, schools, and client-facing event teams benefit most from smoother registration, promotion, and box office operations. Answer based on 45 reviews Overview ### Which roles and teams benefit most from TicketLeap? TicketLeap is most used by business owners, executive leaders, and event coordinators who manage admissions, payments, and attendee communication. Administrative teams use it to streamline setup and reporting, while educators, arts staff, and community program managers rely on it to organize classes, performances, and recurring events efficiently. Answer based on 55 reviews Overview ### What company size and industries is TicketLeap built for? TicketLeap is for organizers running events solo or with a small team, with 92% of reviewers from small businesses and 8% from midsize companies. It serves Entertainment most often at 15%, followed by Education Management and Non-Profit Organization Management at 12% each, primarily for ticketing. Answer based on 57 reviews Features and Usability ### What are the key features of TicketLeap? TicketLeap includes core event ticketing and event management tools like online ticketing, event setup, recurring event duplication, and seating maps. Reviewers also highlight payment processing, attendee email confirmations and reminders, barcode scanning for check-in, and reporting and analytics as key differentiators for running and tracking events. Answer based on 37 reviews Pricing ### How does TicketLeap handle event payments and payouts? TicketLeap handles ticket payments simply and gives organizers workable refund tools, but payout timing can be a concern. Many event hosts like the smooth checkout process, recurring event purchases, and straightforward refunds, while some small businesses and venue-dependent organizers find delayed fund access harder when event costs must be paid early. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does TicketLeap integrate with? TicketLeap integrates with payment and analytics tools including Apple Pay, Google Analytics 360, Google Pay, Google Tag Manager 360, PayPal, Stripe, and Authorize.net. These catalog integrations cover checkout processing, event tracking, and tag management for ticketing workflows. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does TicketLeap offer? TicketLeap provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference material for self-paced learning, and videos provide visual walkthroughs for reviewing features and steps as needed. Answer based on 9 reviews Getting Started and Support ### What customer support options does TicketLeap offer, and how do users rate the experience? TicketLeap offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users generally describe support as easy to reach, quick to respond, knowledgeable, and friendly, with live help available when questions come up. Some users mention occasional stress around check-in issues or brief waits related to seating and fund access. Answer based on 10 reviews Features and Usability ### Is TicketLeap easy to use for event setup and ticket sales? TicketLeap makes event setup and ticket sales easy for most organizers, especially small teams and less technical users. Many users describe the interface as simple to learn, with quick access to reports, event cloning, and customization, though some find navigation less intuitive than alternatives or note confusion during website changes. Answer based on 14 reviews ## Features AI summary Based on 1,341 Event Booking reviews Capterra data shows that buyers of event booking software rank the following features as their top priorities: - **Online Registration** (**60%** of reviewers rated this feature as critical) - **Event Management** (**50%**) - **Event Scheduling** (**50%**) TicketLeap supports all three of the features reviewers consider most important: **Online Registration**, **Event Management**, and **Event Scheduling**. Together, these capabilities help businesses handle attendee sign-ups, coordinate event details, and manage timing across events, allowing teams to run bookings more efficiently and deliver a smoother experience for organizers and guests. Event Management 4.3 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Event Scheduling 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Plan an event's time and location Attendee Management 4.5 (13) 92.31% of 13 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Event Calendar 4.6 (13) 84.62% of 13 reviewers that rated this feature as important or highly important A list of events with their respective dates Registration Management 4.6 (28) 103.57% of 28 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Ticket Reservations 4.8 (20) 90.00% of 20 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events TicketLeap 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Seating Map: For selection of seat at booking or check-in - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Visitor Registration: Make a list and register visitors - Website Management: Built-in website builder or integration with third-party site --- Features 4.6 (56) 4.6 Based on 56 reviews ## Pricing Value for money 4.6 (53) Value for money 4.6 (53) 4.6 Based on 53 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Google Tag Manager 360](https://www.capterra.com/p/245657/Google-Tag-Manager/) ## Support, customer service and training options Customer Service 4.6 (49) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (49) 4.6 Based on 49 reviews ## User reviews Overall rating 4.6 Based on 57 reviews Filter by rating 5(42) 4(12) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent MF Martha F. Executive Director Music ### "Good platform if it fits your needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 4, 2026 After many years of using paper tickets and processing manually, it was a freeing experience to let TicketLeap do the work for my nonprofit. Older patrons took a while to learn how to purchase online instead of through the mail. When we needed more features, we moved to a paid system. Pros Automated ticketing after doing manual ticketing for many years. Free to use was a big selling feature. Cons It is primarily a ticketing program, but had capability to send basic emails if I remember correctly. This was limiting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NW Nadra W. Administrative Assistant Education Management ### "Simple and Easy Event Ticketing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2026 My overall experience with TicketLeap was positive. Ease of use is definitely one of its strongest points; everything is simple to set up and manage without needing much experience. The reporting tools are helpful and give a good overview of sales and attendance, though they could be a little more detailed. Pros What I liked most about TicketLeap is how easy it is to use. You can set everything up quickly without needing any technical skills, and I like that there are no upfront costs, so you’re not paying unless you’re actually selling tickets. It just makes the whole process simple and stress-free. Cons What I like least about TicketLeap is that the per-ticket fees can add up, especially for larger events. Also, the customization options for event pages feel a little limited if you want something more unique or branded. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Thomasina H. Director Civic & Social Organization ### "Completely Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2026 Overall - I have been extremely pleased working with TicketLeap. I don’t know anything about the company beforehand, but I am very happy I had the opportunity to use them for this event and will continue to use them for future events. Pros TicketLeap is easy to use, they manage the event from the very beginning with ease. I didn’t have to worry about tickets and price discounts because I could make various ones for the price I chose. Every person was able to understand the products they purchased with the description feature. I was even able to refund a ticket because of last minute changes! At the conclusion of the event I was given a breakdown of ticket sales. I would definitely use them again. Cons I don’t have a con about using TicketLeap. I was able to use them with ease, I didn’t have to personally sell tickets to individual people and keep up with the cash, and I don’t have any paper trails to handle. All pros! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketLeap I liked that TicketLeap seemed more inline with what I wanted to do, was easy to use and setup and didn’t cost as much. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 So happy to hear that you had a great experience with Leap Event Technology! Our goal is to make event planning as seamless as possible, and your feedback keeps us motivated. VJ Vaya J. Executive Director Non-Profit Organization Management ### "Easy from the Start" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2026 Pros I was able to jump in and find exactly what I needed within my first five minutes of using the software. Reports are easy to pull, previous events are easy to access, and the emails sent to attendees are professional. Cons I have been using the software for nearly two months and have not had any issues. Everything I need to do is available! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Your review made our day! We love knowing that our platform helped bring your event to life. If there’s anything we can do to enhance your experience even more, just let us know. LJ Lindsay J. Other Events Services ### "Love TicketLeap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 12, 2026 Easy to use, most of our clients have heard of them so they are comfortable using it. Please see my comments prior to this one. Pros It's very user friendly! I've been using TicketLeap for years at various venues and have even switched different businesses over to this software. Cons I don't have any complaints. Again, I've been using this platform for years now and it works for all the various events I host. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) This is more user friendly and the fees are less. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2026 We’re thrilled to hear that you had a great experience with Leap Event Technology! Making events run smoothly is what we strive for, and we’re grateful for your support. Let’s make your next event even better! SK Sugcora K. LPC-S Mental Health Care ### "TicketLeap Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 February 11, 2026 My overall experience with TicketLeap is good. I had an incident where someone purchased a ticket, and attended the event but still requested a refund, and the fund was giving back to this customer and taken right my funds of another event. I wasn't happy about that but understood after speaking with customer support, who was helpful and called me back with answers. Pros I love TicketLeap and use it often because it is easy to use for my customers. It has a professional set-up, and looks great when advertising events. Cons My Con as it related to TicketLeap is that there is no option for deposit of payment before the event ends. When planning events, the proceeds are usually how the event is paid for, and if the funds are not released until the event is over you aren't able to use them in the planning process. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketLeap The system was easier and the fees to consumers was lower. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Your feedback is valuable to us! If there’s anything we can do to make your experience even better, don’t hesitate to reach out. RK Reness K. Founder and Director Performing Arts ### "Long time user. TicketLeaps is great and getting better." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2026 We've loved using ticket leap and have grown with it over many years. I have found customer support to be helpful and informed. Cash return is seamless and fast. The check in app is kind of user friendly but can cause us stress and delays. Pros I find that duplicating and updating our annual and bi-annual events is easy and streamlined. Updating with current or upcoming information makes the process fast to get us selling tickets quickly. Cons The ticket check in scan in process can be difficult to work with, especially during stressful check in. Switched from [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) They ripped us off and didn't give us more for ticket sales we sold over their platform. It was a disaster. Alternatives considered [Brown Paper Tickets](https://www.capterra.com/p/127715/Brown-Paper-Tickets/) Reasons for choosing TicketLeap I called and spoke to a rep to share with me more about the platform and they were great to talk to helped me get all set up and going. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2026 Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that. HB Holly B. Executive Events Director Events Services ### "Painless Process but unfortunate Fee Stacking (but not too bad) " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 I think TicketLeap has made the process so smooth. We have considered looking at other ticket services but it seemed TicketLeap does have some of the lower fees and we've never had any issues with them so we decided to stay. They have made the process seamless. Pros Ticketleap is extremely easy to use. It has a beautiful interface and a great system for emailing your event attendees and tracking tickets. We've been using it for our event for 5 years now and it has made the process so painless. Cons My least favorite thing about TicketLeap is the fees. I feel bad making our attendees eat so many fees per ticket, especially if they are buying tickets for a group. That can really add up. I wish there was a way that they could have one fee for the order, that way if people were buying 10 tickets they aren't paying $20+ in fees if its processed on one card. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketLeap It seemed that the fees on TicketLeap were lower per ticket. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 13, 2026 Thank you so much for your kind words! We’re delighted to hear that Leap Event Technology played a role in your event’s success. Your experience means the world to us, and we’re always here to help make future events even better! MT Michelle T. Lifestyle Director Events Services ### "TicketLeap Benefits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 9, 2026 TicketLeap has been easy to learn and use. I have not experienced any bugs or issues with the program. Pros TicketLeap is easy to learn and use. It is an excellent way to promote and track registration for events. Cons Need more options for reports. Need ability to print responses to questions included in the registation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that. IS Iliana S. Lifestyle Director Civic & Social Organization ### "JOIN TODAY! You won't regret it. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2026 Overall, I enjoy this platform! From being able to add your own banners to each event and you can even make promo codes! This is a great platform! Pros I enjoy the ease of use along with the customer support when needed! Event Ticketing made easy with this platform! Also, event management is equally as easy with quick access to Ticket Orders. Cons I will have to say that I wish Ticketleap kept an archive of ticket prices previously associated with past events as it does help! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 We truly appreciate your feedback! It’s wonderful to hear that our platform helped make your event run smoothly. [View all Reviews](https://www.capterra.com/p/14204/TicketLeap/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs TicketLeap](https://www.capterra.com/compare/14204-114949/TicketLeap-vs-Eventbrite)