# Page 2 | TicketLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is TicketLeap the right Event Booking solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/14204/TicketLeap/reviews

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TicketLeap

4.6 (57)

[View alternatives](https://www.capterra.com/p/14204/TicketLeap/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of TicketLeap

## Showing most helpful reviews

Showing 26-50 of 57 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MT

Michelle T.  
Lifestyle Director  
Events Services  
Used the software for: 6-12 months

### "TicketLeap Benefits"

February 9, 2026

5.0

TicketLeap has been easy to learn and use. I have not experienced any bugs or issues with the program.

Pros

TicketLeap is easy to learn and use. It is an excellent way to promote and track registration for events.

Cons

Need more options for reports. Need ability to print responses to questions included in the registation.

Review Source

Response from Leap Event Technology

February 23, 2026

Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that.

LJ

Lindsay J.  
Other  
Events Services  
Used the software for: 2+ years

### "Love TicketLeap"

February 12, 2026

5.0

Easy to use, most of our clients have heard of them so they are comfortable using it. Please see my comments prior to this one.

Pros

It's very user friendly! I've been using TicketLeap for years at various venues and have even switched different businesses over to this software.

Cons

I don't have any complaints. Again, I've been using this platform for years now and it works for all the various events I host.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

This is more user friendly and the fees are less.

Review Source

Response from Leap Event Technology

February 13, 2026

We’re thrilled to hear that you had a great experience with Leap Event Technology! Making events run smoothly is what we strive for, and we’re grateful for your support. Let’s make your next event even better!

RH

Ronald H.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Ticketleap is as effective as all other web based ticketing companies"

May 23, 2025

4.0

I've used Ticketleap in the past and periodically use it again to see if anything is upgraded. It's simple and easy to use.

Pros

I liked the Ticketleap ease of use. It's easier to set up than most web based ticketing software companies

Cons

It doesnt really have a robust marketing effect like other web based ticketing companies. Its integration to other social media links is not as easy to set up.

Review Source

Response from Leap Event Technology

May 28, 2025

Thanks for sharing your experience! We’re always striving to improve, so if you have any thoughts on how we can do better, we’d love to hear from you.

AC

Abbie C.  
Managing Director  
Entertainment  
Used the software for: 1-2 years

### "Ticket Leap Review"

April 25, 2025

4.0

The staff was friendly and when talking to them they knew what they were talking about. They were very aware of their product.

Pros

It was user friendly for our patrons and they seemed to like the way it worked online.

Cons

Their "in-house" equipment wasn't always up to the standards that it should have been.

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing TicketLeap

Ease of use and cost of Ticket Leap were why we choose them.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Square was beginning to be very expensive and their prices were continuing to rise.

Review Source

Response from Leap Event Technology

May 28, 2025

Thank you for your review! We’re glad you took the time to share your thoughts. If there’s anything we can do to enhance your experience, please let us know!

JS

Jess S.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Sleek and easy to use platform "

November 23, 2025

5.0

Generally great, I love TicketLeap and the team, the whole experience is smooth, reliable and easy to use

Pros

Sleek and easy to use platform with features that make managing events so simple. They have a great support and a team who are always friendly and helpful!

Cons

They update and improve the platform so often, which is great, but occasionally tricky to keep up with!

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

First of all it was cheaper, but now I genuinely prefer the product.

Review Source

Response from Leap Event Technology

December 8, 2025

Your review made our day! We love knowing that our platform helped bring your event to life.

TP

Toni P.  
Co-Founder  
Religious Institutions  
Used the software for: 1-2 years

### "Great Ticket Platform"

December 2, 2025

5.0

I have used TickeLeap for 3 years now. I love the ease of navigation and tools that it offers. I love that it is offered free if your event is free!

Pros

I love that TickeLeap was free to use for my event. The system was easy to navigate. Also, I was able to use the report feature to keep up with how many tickets were available in real time. I love how I could bring and use my own design to personalize my tickets.

Cons

I didn't have any cons with TicketLeap. I have always had a great experience when using this platform.

Review Source

Response from Leap Event Technology

December 12, 2025

So happy to hear that you had a great experience with Leap Event Technology! Our goal is to make event planning as seamless as possible, and your feedback keeps us motivated. Looking forward to supporting your future events!

JN

Joshua N.  
President  
Entertainment  
Used the software for: 2+ years

### "HIGHLY recommned Ticketleap for your events!"

February 3, 2026

5.0

Set up is easy, people being able to purchase tickets is easy and the payment process is a breeze. I have heard some horror stories about ticket sale vendors but I was thrilled with the results.

Pros

Very easy to use and each time I have used Ticketleap they have always been very reliable. it's nice to have a company you can trust!

Cons

Don't really have anything. Had a little trouble seperating my URL between different events but it was all fixed fairly easily.

Review Source

Response from Leap Event Technology

February 13, 2026

So happy to hear that you had a great experience with Leap Event Technology! Our goal is to make event planning as seamless as possible, and your feedback keeps us motivated.

SH

Sandra H.  
Manager, Volunteer Services  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Good Experience "

December 8, 2025

5.0

Have used it for a couple years and recommend it to everyone looking for an alternative to Eventbrite.

Pros

I always had a prompt response from Customer support for any questions; ease in setting up event online

Cons

Would like more flexibility in designing event page; limited space for graphics; of course cheaper fees would be nice!

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing TicketLeap

Cheaper fees compared to others looked at

Review Source

Response from Leap Event Technology

December 12, 2025

We’re thrilled to hear that you had a great experience with Leap Event Technology! Making events run smoothly is what we strive for, and we’re grateful for your support.

CH

Chontalice H.  
Dance Coach  
Arts and Crafts  
Used the software for: 2+ years

### "Awesome Service"

December 15, 2025

5.0

I use TicketLeap when setting up tickets for my dance concerts because it is easy and quick to use. I will continue to recommend TicketLeap to others.

Pros

I love that setting up an event on TicketLeap is quick and easy. I also love that TicketLeap deposits the earnings from the event into your account quickly.

Cons

I don't have any cons regarding TicketLeap. It is easy to use, doesn't charge unnecessary fees, and deposits money quickly.

Review Source

Response from Leap Event Technology

January 6, 2026

We truly appreciate your feedback! It’s wonderful to hear that our platform helped make your event run smoothly.

CS

Coral S.  
SEP  
Mental Health Care  
Used the software for: 1-2 years

### "Better than eventbrite"

December 27, 2025

5.0

Great! There was once a bug and I phoned customer support and they fixed it right away. It is like many other platforms but I am happy with it and the simple easy user-friendly interface and will not change.

Pros

That I can link events on iOS devices which you can't do with eventbrite anymore. Eventbrite really let me down with this as I sell a lot of tickets with instagram stories which ticketleap does with ease.

Cons

I wish it was less than 9% as I am a very small organizer. It seems high for the amount I am making.

Review Source

Response from Leap Event Technology

January 6, 2026

Thank you for your review! We’re glad you took the time to share your thoughts. If there’s anything we can do to enhance your experience, please let us know!

LT

Lorena T.  
Treasurer  
Sports  
Used the software for: 6-12 months

### "Getting it done"

December 15, 2025

5.0

This a great company to use for ticket sales. Helps things flow better. If you need help customer spport is readily available

Pros

Ease of use. Customer support is excellent, knowledgeable and friendly. Ticket management is easy to adjust to. The help center for questions is at your fingertips. You even get help with advertising and payment portal. We will use this again.

Cons

Trying to do seating. Access to funds to pay for the event place after event. There is a small wait.

Review Source

Response from Leap Event Technology

January 6, 2026

Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that.

DH

DeAnne H.  
Executive Officer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "HBA TicketLeap Review "

November 19, 2025

5.0

Overall, I found Ticketleap simple and straightforward, though the high fees and delayed payouts were definite downsides

Pros

Ticketleap’s platform is extremely user-friendly—setting up events and ticket types only takes a few minutes. Purchasing tickets is fast and simple for attendees, with no confusing steps.

Cons

Ticketleap charges a per-ticket fee (e.g., $1 + 2% on certain tickets) which can add up esp on high prices

Review Source

Response from Leap Event Technology

December 8, 2025

Thank you for your review! We’re glad you took the time to share your thoughts. If there’s anything we can do to enhance your experience, please let us know!

Monica S.  
Development Coordinator  
Civic & Social Organization  
Used the software for: 1-2 years

### "Better than the Others"

November 22, 2024

5.0

I really like this platform! The fees are reasonable, the Box Office feature is also very helpful, and people are SUPER easy to check-in.

Pros

The interface is very easy to use! The fees are incomparable.

Cons

I have not encountered a downside yet...

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing TicketLeap

I don't remember, not a single thing stood out to me during the vetting process.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Too high of fees on eventbrite and they had switched to free events needing to pay for advertising. Just no.

Review Source

Response from Leap Event Technology

February 25, 2025

Your review made our day! We love knowing that our platform helped bring your event to life. Here’s to many more successful events!

SG

Shane G.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Thudertix review"

March 18, 2025

5.0

Great experience! my rep was amazing to work with and the product is fantastic!

Pros

It's the best ticketing program i have found

Cons

I haven't found anything I don't like yet

Alternatives considered

[Freshtix](https://www.capterra.com/p/134637/Freshtix/)

Reason for choosing TicketLeap

Thundertix was by far the best program that I looked at.

Switched from

[TicketSource](https://www.capterra.com/p/134828/TicketSource/)

The program's seat selection was not good.

Review Source

Response from Leap Event Technology

December 8, 2025

Thank you so much for your kind words! Your experience means the world to us, and we’re always here to help make future events even better!

JL

Joe L.  
Development Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Glad Ticketleap was recommended!"

November 26, 2024

5.0

I have used a few different ticket sellers. Ticketleap was recommended by a friend and I love it. Easy to set up sales and money is quickly transferred after events seamlessly.

Pros

Very easy to use, and I love being about to communicate with buyers about event details like parking or additions or subtractions to my events. Mass communication is very helpful and easy.

Cons

Sometimes I need historical data from previous events and that is a bit hard to find.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing TicketLeap

It seemed easy and was recommended by a friend. It is easy and I'm glad I took the recommendation.

Review Source

Response from Leap Event Technology

February 25, 2025

Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that.

OH

Orna H.  
Administrative Director  
Arts and Crafts  
Used the software for: 2+ years

### "Nice and simple solution to sell tickets and promote your events."

December 17, 2024

4.0

Nice and simple solution to sell tickets and promote your events.

Pros

We have been using Ticketleap for our concert tickets for many years, and I like how easy it is to create an event, set it up and publish. I also like the different ways available to promote the event to my guests, and how smooth the payment process is.

Cons

Ticketleap has recently launched their new website, and the transition was not as smooth as I expected. Also, their old website remained active for a while after the switch, which was confusing.

Review Source

Response from Leap Event Technology

February 25, 2025

We truly appreciate your feedback! It’s wonderful to hear that our platform helped make your event run smoothly.

SA

Samantha A.  
Digital Content Strategist  
Education Management  
Used the software for: 1-2 years

### "Highly Recommend"

January 13, 2025

5.0

Pros

We never had any glitches with the system like double booking seats or sales not going through, and it was very easy to use on mobile and check people in. It was easy to have our ushers download the app and then assign them permission to check people in.

Cons

I wish the ticket page you print was a little more customizable other than adding an image.

Review Source

Response from Leap Event Technology

February 25, 2025

Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that. Wishing you continued success!

DA

David A.  
Event Volunteer  
Food & Beverages  
Used the software for: 1-2 years

### "Quick and Easy"

December 3, 2024

5.0

Purchasing was quick and easy; access to the event tickets was simple.

Pros

Purchase of the event tickets was quick and easy.

Cons

Not particularly a fan of the fee, but it's not overly excessive.

Review Source

Response from Leap Event Technology

February 25, 2025

We appreciate you taking the time to share your thoughts!

EJ

Elyse J.  
Owner/founder  
Music  
Used the software for: 1-2 years

### "Solid event management solution "

August 19, 2021

4.0

Overall I have used it for years and find it is worth the cons I mentioned above. It’s consistently been reliable and easy for me and my customers to use. I would recommend it

Pros

I love how easy it is to use this tool for recurring events. Copying an event and cloning the details makes for a super easy upkeep. The UI is self explanatory and the integration with PayPal lets you get paid right away.

Cons

Processing fees are a lot, but most tools like this are the same. You can pass along fees to your ticket buyers but you still pay additional fees on top of that. It does add up, especially for higher priced tickets. I wish I had access to a easy registration list from the dashboard. Keeping track of who has signed up can be a bit clunky.

Reason for choosing TicketLeap

Cost and payout options

Review Source

HC

Heather C.  
Owner  
Online Media  
Used the software for: 2+ years

### "They forced us to cancel our event"

April 30, 2020

1.0

Their customer service kept stating contact instead of helping out their client. I spoke to three different employees while trying to work out a solution and each time I called they told me a different story. I do not recommend anyone uses this company. They are all about money, and not about the small businesses that support them.

Pros

Ease for members of my organization to purchase tickets - although it’s not that difficult to type a name and credit card number.

Cons

I do not like that this company decided to cancel their fast pay option which sends us our money weekly. They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

I made the switch because Ticketleaps fees were lower.

Review Source

LA

Louise A.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Good value"

October 7, 2020

5.0

Great option for my business and events. Perfect for $5 tickets or less with their low flat rate fee. Stands up right along with other ticket sites such as eventbrite.

Pros

I liked the flat rate low fee for tickets $5 and under. This was what drew me towards utilizing this app. Easy to create an event. Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets.

Cons

I don't remember too much that I didn't like. The fees do get a little expensive with more expensive tickets much like other ticketing sites.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

The lowest fees on $5 tickets or less.

Review Source

Gwen S.  
Chief Operating Officer & Partner  
Marketing and Advertising  
Used the software for: 2+ years

### "Love Ticket Leap"

May 6, 2021

5.0

We use this a few times a year, but when we do it is critical that we can easily set up nice looking ticketing, agend and event pages for our client. Could not be happier with the ease of use or the final product (event)

Pros

Easy to set up and use. We used it for clients who were hosting both live and virtual events. Very satisfied with the product, pricing and support team.

Cons

There is nothing that comes to mind as a "liked least" about Ticket Leap software and their platform or pricing.

Review Source

GJ

Glen J.  
General Manager  
Performing Arts  
Used the software for: 2+ years

### "I like it a lot."

July 6, 2019

4.0

It's been really positive.

Pros

TicketLeap has a shopping cart \*and\* recurring event support. If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once. It's not the cheapest, but it does what I need. Every year I take another look around at what's available, in case I've missed something prettier or cooler or cheaper, but I end up staying with TicketLeap. It's also easy to refund tickets for people that made mistakes. I think I've swapped performances for people too. And -- I've done discounted advance cash sales and sent the buyers tickets via the management back end, and was not charged a fee.

Cons

I don't recall having any particular complaints.

Review Source

FC

Fernando C.  
Desarrollador de software  
Computer Software  
Used the software for: 1-2 years

### "Software para la administración de eventos"

November 6, 2022

4.0

Utilizado frecuentamente tanto para buscar eventos o recitales de mi interés, como para la creación de eventos propios. Nos permite organizar y planificar reuniones, y facilita la llegada a los posibles interesados, en el área donde vivo.

Pros

Cuenta con una interfaz de usuario bastante moderna y completa. Permite acceder rápidamente a los ticket que hayamos adquirido, de nuestros recitales o eventos favoritos. Cuenta con una herramienta de publicación de eventos muy fácil de utilizar. No hace falta contar con muchos conocimientos para crear eventos.

Cons

Puede llegar a ser alto complicado de comenzar a utilizarlo, ya que a algunos elementos en esta herramienta los nombran de diferente manera, en comparación a otras plataformas del mismo tipo.

Review Source

AD

April D.  
Self employed  
Individual & Family Services  
Used the software for: 6-12 months

### "Great app"

June 25, 2021

5.0

My over all experience with TicketLeap has been great

Pros

How easy it is to setup and get reports and how great they are at promoting events and how is it is to buy though this app

Cons

There is not much I don’t like about this software as it’s very easy to use and the setup or lay out is very good

Review Source

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