--- title: "Page 2 | TicketLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is TicketLeap the right Event Booking solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/14204/TicketLeap/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- TicketLeap 4.6 (57) [View alternatives](https://www.capterra.com/p/14204/TicketLeap/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 2 - Reviews of TicketLeap ## Showing most helpful reviews Showing 26-50 of 57 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BP Bill P. Executive Director Used the software for: 3-5 years ### "TicketLeap - Great for One Off Events!" October 1, 2025 4.0 It has been very positive. They're responsive and, again, very easy to use. They're aware of their strengths and weaknesses, but assist in making things easier whenever possible. Pros TicketLeap is easy to use, maintains low ticket fees, and is very good about reconciliation following events. I have been a huge fan of TicketLeap as a one-off service, but I started using TicketLeap for full seasons of events, and it has been admirable. Cons It doesn't have "series" or "subscription" options. It is very much meant to be used for one off events, which make it difficult if you want to do a series of events. Additionally, I don't always think the user interface for IN PERSON sales is helpful, and is almost worse for "checking in". Review Source Response from Leap Event Technology December 8, 2025 So happy to hear that you had a great experience with Leap Event Technology! Our goal is to make event planning as seamless as possible, and your feedback keeps us motivated. Proprietor Used the software for: 1-3 years ### "Wilderness First Aid Instructor" December 9, 2025 5.0 Excellent. The system allows me to register students, obtaining unit information using the registration questions feature to make sure their certificates when finished go to the right place. Pros I am a single proprietor offering specialized training for scouts and youth attending high adventure camping experiences. I run several courses each year and needed a way for students to register and pay for the class. Ticket Leap allows me to register the students with specific information about their affiliation so I can make sure they get the right credit for attending the course. It allows simple payment and the ability to refund if necessary. It simply works for my application. Cons I have used Ticket Leap for several years and had no problems working with them. I get paid at the end of each course direct deposited. Review Source Response from Leap Event Technology December 9, 2025 So happy to hear that you had a great experience with Leap Event Technology! Our goal is to make event planning as seamless as possible, and your feedback keeps us motivated. Looking forward to supporting your future courses! JS Jess S. Owner Used the software for: 1-3 years ### "Sleek and easy to use platform " December 4, 2025 5.0 Generally great, I love TicketLeap and the team, the whole experience is smooth, reliable and easy to use Pros Sleek and easy to use platform with features that make managing events so simple. They have a great support and a team who are always friendly and helpful! Cons They update and improve the platform so often, which is great, but occasionally tricky to keep up with! Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) First of all it was cheaper, but now I genuinely prefer the product. Review Source Response from Leap Event Technology December 8, 2025 Your review made our day! We love knowing that our platform helped bring your event to life. Co-Founder Used the software for: 1-3 years ### "Great Ticket Platform" December 10, 2025 5.0 I have used TickeLeap for 3 years now. I love the ease of navigation and tools that it offers. I love that it is offered free if your event is free! Pros I love that TickeLeap was free to use for my event. The system was easy to navigate. Also, I was able to use the report feature to keep up with how many tickets were available in real time. I love how I could bring and use my own design to personalize my tickets. Cons I didn't have any cons with TicketLeap. I have always had a great experience when using this platform. Review Source Response from Leap Event Technology December 12, 2025 So happy to hear that you had a great experience with Leap Event Technology! Our goal is to make event planning as seamless as possible, and your feedback keeps us motivated. Looking forward to supporting your future events! Joshua N. President Used the software for: 3-5 years ### "HIGHLY recommned Ticketleap for your events!" February 9, 2026 5.0 Set up is easy, people being able to purchase tickets is easy and the payment process is a breeze. I have heard some horror stories about ticket sale vendors but I was thrilled with the results. Pros Very easy to use and each time I have used Ticketleap they have always been very reliable. it's nice to have a company you can trust! Cons Don't really have anything. Had a little trouble seperating my URL between different events but it was all fixed fairly easily. Review Source Response from Leap Event Technology February 13, 2026 So happy to hear that you had a great experience with Leap Event Technology! Our goal is to make event planning as seamless as possible, and your feedback keeps us motivated. Manager, Volunteer Services Used the software for: 1-3 years ### "Good Experience " December 9, 2025 5.0 Have used it for a couple years and recommend it to everyone looking for an alternative to Eventbrite. Pros I always had a prompt response from Customer support for any questions; ease in setting up event online Cons Would like more flexibility in designing event page; limited space for graphics; of course cheaper fees would be nice! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketLeap Cheaper fees compared to others looked at Review Source Response from Leap Event Technology December 12, 2025 We’re thrilled to hear that you had a great experience with Leap Event Technology! Making events run smoothly is what we strive for, and we’re grateful for your support. Owner Used the software for: 3-5 years ### "Highly Recommend! Great company and service" December 12, 2025 5.0 Absolutely wonderful service and help with Ticketleap. I have never had one issue with them and will continue selling my tickets and running my events on their site. Pros Easy to set up and make your ticket Leap Link profile. Very easy to navigate and the service is impeccable! Cons I have absolutely no negatives. If I have a question, I get a response back real fast from a live person Review Source Response from Leap Event Technology December 12, 2025 We appreciate you taking the time to share your thoughts! If there’s anything we can do to enhance your experience, we’re happy to help! SEP Used the software for: 1-3 years ### "Better than eventbrite" January 2, 2026 5.0 Great! There was once a bug and I phoned customer support and they fixed it right away. It is like many other platforms but I am happy with it and the simple easy user-friendly interface and will not change. Pros That I can link events on iOS devices which you can't do with eventbrite anymore. Eventbrite really let me down with this as I sell a lot of tickets with instagram stories which ticketleap does with ease. Cons I wish it was less than 9% as I am a very small organizer. It seems high for the amount I am making. Review Source Response from Leap Event Technology January 6, 2026 Thank you for your review! We’re glad you took the time to share your thoughts. If there’s anything we can do to enhance your experience, please let us know! Ronald H. Owner Used the software for: 1-3 years ### "Ticketleap is as effective as all other web based ticketing companies" May 26, 2025 4.0 I've used Ticketleap in the past and periodically use it again to see if anything is upgraded. It's simple and easy to use. Pros I liked the Ticketleap ease of use. It's easier to set up than most web based ticketing software companies Cons It doesnt really have a robust marketing effect like other web based ticketing companies. Its integration to other social media links is not as easy to set up. Review Source Response from Leap Event Technology May 28, 2025 Thanks for sharing your experience! We’re always striving to improve, so if you have any thoughts on how we can do better, we’d love to hear from you. AC Abbie C. Managing Director Used the software for: 1-3 years ### "Ticket Leap Review" April 25, 2025 4.0 The staff was friendly and when talking to them they knew what they were talking about. They were very aware of their product. Pros It was user friendly for our patrons and they seemed to like the way it worked online. Cons Their "in-house" equipment wasn't always up to the standards that it should have been. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square was beginning to be very expensive and their prices were continuing to rise. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reasons for choosing TicketLeap Ease of use and cost of Ticket Leap were why we choose them. Review Source Response from Leap Event Technology May 28, 2025 Thank you for your review! We’re glad you took the time to share your thoughts. If there’s anything we can do to enhance your experience, please let us know! Treasurer Used the software for: Less than 1 year ### "Getting it done" December 16, 2025 5.0 This a great company to use for ticket sales. Helps things flow better. If you need help customer spport is readily available Pros Ease of use. Customer support is excellent, knowledgeable and friendly. Ticket management is easy to adjust to. The help center for questions is at your fingertips. You even get help with advertising and payment portal. We will use this again. Cons Trying to do seating. Access to funds to pay for the event place after event. There is a small wait. Review Source Response from Leap Event Technology January 6, 2026 Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that. Executive Officer Used the software for: 1-3 years ### "HBA TicketLeap Review " November 25, 2025 5.0 Overall, I found Ticketleap simple and straightforward, though the high fees and delayed payouts were definite downsides Pros Ticketleap’s platform is extremely user-friendly—setting up events and ticket types only takes a few minutes. Purchasing tickets is fast and simple for attendees, with no confusing steps. Cons Ticketleap charges a per-ticket fee (e.g., $1 + 2% on certain tickets) which can add up esp on high prices Review Source Response from Leap Event Technology December 8, 2025 Thank you for your review! We’re glad you took the time to share your thoughts. If there’s anything we can do to enhance your experience, please let us know! Owner Used the software for: Less than 1 year ### "Thudertix review" March 20, 2025 5.0 Great experience! my rep was amazing to work with and the product is fantastic! Pros It's the best ticketing program i have found Cons I haven't found anything I don't like yet Switched from [TicketSource](https://www.capterra.com/p/134828/TicketSource/) The program's seat selection was not good. Alternatives considered [Freshtix](https://www.capterra.com/p/134637/Freshtix/) Reasons for choosing TicketLeap Thundertix was by far the best program that I looked at. Review Source Response from Leap Event Technology December 8, 2025 Thank you so much for your kind words! Your experience means the world to us, and we’re always here to help make future events even better! Development Coordinator Used the software for: 1-3 years ### "Better than the Others" November 28, 2024 5.0 I really like this platform! The fees are reasonable, the Box Office feature is also very helpful, and people are SUPER easy to check-in. Pros The interface is very easy to use! The fees are incomparable. Cons I have not encountered a downside yet... Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Too high of fees on eventbrite and they had switched to free events needing to pay for advertising. Just no. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reasons for choosing TicketLeap I don't remember, not a single thing stood out to me during the vetting process. Review Source Response from Leap Event Technology February 25, 2025 Your review made our day! We love knowing that our platform helped bring your event to life. Here’s to many more successful events! Samantha A. Digital Content Strategist Used the software for: 1-3 years ### "Highly Recommend" January 14, 2025 5.0 Pros We never had any glitches with the system like double booking seats or sales not going through, and it was very easy to use on mobile and check people in. It was easy to have our ushers download the app and then assign them permission to check people in. Cons I wish the ticket page you print was a little more customizable other than adding an image. Review Source Response from Leap Event Technology February 25, 2025 Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that. Wishing you continued success! Administrative Director Used the software for: 3-5 years ### "Nice and simple solution to sell tickets and promote your events." December 19, 2024 4.0 Nice and simple solution to sell tickets and promote your events. Pros We have been using Ticketleap for our concert tickets for many years, and I like how easy it is to create an event, set it up and publish. I also like the different ways available to promote the event to my guests, and how smooth the payment process is. Cons Ticketleap has recently launched their new website, and the transition was not as smooth as I expected. Also, their old website remained active for a while after the switch, which was confusing. Review Source Response from Leap Event Technology February 25, 2025 We truly appreciate your feedback! It’s wonderful to hear that our platform helped make your event run smoothly. Development Director Used the software for: 1-3 years ### "Glad Ticketleap was recommended!" December 1, 2024 5.0 I have used a few different ticket sellers. Ticketleap was recommended by a friend and I love it. Easy to set up sales and money is quickly transferred after events seamlessly. Pros Very easy to use, and I love being about to communicate with buyers about event details like parking or additions or subtractions to my events. Mass communication is very helpful and easy. Cons Sometimes I need historical data from previous events and that is a bit hard to find. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reasons for choosing TicketLeap It seemed easy and was recommended by a friend. It is easy and I'm glad I took the recommendation. Review Source Response from Leap Event Technology February 25, 2025 Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that. Event Volunteer Used the software for: 1-3 years ### "Quick and Easy" December 9, 2024 5.0 Purchasing was quick and easy; access to the event tickets was simple. Pros Purchase of the event tickets was quick and easy. Cons Not particularly a fan of the fee, but it's not overly excessive. Review Source Response from Leap Event Technology February 25, 2025 We appreciate you taking the time to share your thoughts! Owner/founder Used the software for: 1-3 years ### "Solid event management solution " August 23, 2021 4.0 Overall I have used it for years and find it is worth the cons I mentioned above. It’s consistently been reliable and easy for me and my customers to use. I would recommend it Pros I love how easy it is to use this tool for recurring events. Copying an event and cloning the details makes for a super easy upkeep. The UI is self explanatory and the integration with PayPal lets you get paid right away. Cons Processing fees are a lot, but most tools like this are the same. You can pass along fees to your ticket buyers but you still pay additional fees on top of that. It does add up, especially for higher priced tickets. I wish I had access to a easy registration list from the dashboard. Keeping track of who has signed up can be a bit clunky. Reasons for choosing TicketLeap Cost and payout options Review Source Owner Used the software for: 3-5 years ### "They forced us to cancel our event" May 1, 2020 1.0 Their customer service kept stating contact instead of helping out their client. I spoke to three different employees while trying to work out a solution and each time I called they told me a different story. I do not recommend anyone uses this company. They are all about money, and not about the small businesses that support them. Pros Ease for members of my organization to purchase tickets - although it’s not that difficult to type a name and credit card number. Cons I do not like that this company decided to cancel their fast pay option which sends us our money weekly. They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I made the switch because Ticketleaps fees were lower. Review Source Owner Used the software for: 1-3 years ### "Good value" October 8, 2020 5.0 Great option for my business and events. Perfect for $5 tickets or less with their low flat rate fee. Stands up right along with other ticket sites such as eventbrite. Pros I liked the flat rate low fee for tickets $5 and under. This was what drew me towards utilizing this app. Easy to create an event. Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets. Cons I don't remember too much that I didn't like. The fees do get a little expensive with more expensive tickets much like other ticketing sites. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) The lowest fees on $5 tickets or less. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Review Source Chief Operating Officer & Partner Used the software for: 3-5 years ### "Love Ticket Leap" May 10, 2021 5.0 We use this a few times a year, but when we do it is critical that we can easily set up nice looking ticketing, agend and event pages for our client. Could not be happier with the ease of use or the final product (event) Pros Easy to set up and use. We used it for clients who were hosting both live and virtual events. Very satisfied with the product, pricing and support team. Cons There is nothing that comes to mind as a "liked least" about Ticket Leap software and their platform or pricing. Review Source General Manager Used the software for: 3-5 years ### "I like it a lot." July 8, 2019 4.0 It's been really positive. Pros TicketLeap has a shopping cart \*and\* recurring event support. If a patron wants to buy tickets for multiple performances of the same show, across multiple dates or times, TicketLeap lets you select everything you want and enter your payment information just once. It's not the cheapest, but it does what I need. Every year I take another look around at what's available, in case I've missed something prettier or cooler or cheaper, but I end up staying with TicketLeap. It's also easy to refund tickets for people that made mistakes. I think I've swapped performances for people too. And -- I've done discounted advance cash sales and sent the buyers tickets via the management back end, and was not charged a fee. Cons I don't recall having any particular complaints. Switched from See my "pros" section. Review Source Desarrollador de software Used the software for: 1-3 years ### "Software para la administración de eventos" November 9, 2022 4.0 Utilizado frecuentamente tanto para buscar eventos o recitales de mi interés, como para la creación de eventos propios. Nos permite organizar y planificar reuniones, y facilita la llegada a los posibles interesados, en el área donde vivo. Pros Cuenta con una interfaz de usuario bastante moderna y completa. Permite acceder rápidamente a los ticket que hayamos adquirido, de nuestros recitales o eventos favoritos. Cuenta con una herramienta de publicación de eventos muy fácil de utilizar. No hace falta contar con muchos conocimientos para crear eventos. Cons Puede llegar a ser alto complicado de comenzar a utilizarlo, ya que a algunos elementos en esta herramienta los nombran de diferente manera, en comparación a otras plataformas del mismo tipo. Review Source Self employed Self employed Used the software for: Less than 1 year ### "Great app" June 28, 2021 5.0 My over all experience with TicketLeap has been great Pros How easy it is to setup and get reports and how great they are at promoting events and how is it is to buy though this app Cons There is not much I don’t like about this software as it’s very easy to use and the setup or lay out is very good Review Source Similar Products Featured