# Page 2 | TicketLeap Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is TicketLeap the right Event Booking solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/14204/TicketLeap/reviews --- TicketLeap 4.6 (55) [View alternatives](https://www.capterra.com/p/14204/TicketLeap/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of TicketLeap ## Showing most helpful reviews Showing 26-50 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Abbie C. Managing Director Entertainment Used the software for: 1-2 years ### "Ticket Leap Review" April 25, 2025 4.0 The staff was friendly and when talking to them they knew what they were talking about. They were very aware of their product. Pros It was user friendly for our patrons and they seemed to like the way it worked online. Cons Their "in-house" equipment wasn't always up to the standards that it should have been. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing TicketLeap Ease of use and cost of Ticket Leap were why we choose them. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square was beginning to be very expensive and their prices were continuing to rise. Review Source Response from Leap Event Technology May 28, 2025 Thank you for your review! We’re glad you took the time to share your thoughts. If there’s anything we can do to enhance your experience, please let us know! MT Michelle T. Lifestyle Director Events Services Used the software for: 6-12 months ### "TicketLeap Benefits" February 9, 2026 5.0 TicketLeap has been easy to learn and use. I have not experienced any bugs or issues with the program. Pros TicketLeap is easy to learn and use. It is an excellent way to promote and track registration for events. Cons Need more options for reports. Need ability to print responses to questions included in the registation. Review Source Response from Leap Event Technology February 23, 2026 Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that. JS Jess S. Owner Entertainment Used the software for: 1-2 years ### "Sleek and easy to use platform " November 23, 2025 5.0 Generally great, I love TicketLeap and the team, the whole experience is smooth, reliable and easy to use Pros Sleek and easy to use platform with features that make managing events so simple. They have a great support and a team who are always friendly and helpful! Cons They update and improve the platform so often, which is great, but occasionally tricky to keep up with! Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) First of all it was cheaper, but now I genuinely prefer the product. Review Source Response from Leap Event Technology December 8, 2025 Your review made our day! We love knowing that our platform helped bring your event to life. SH Sandra H. Manager, Volunteer Services Health, Wellness and Fitness Used the software for: 1-2 years ### "Good Experience " December 8, 2025 5.0 Have used it for a couple years and recommend it to everyone looking for an alternative to Eventbrite. Pros I always had a prompt response from Customer support for any questions; ease in setting up event online Cons Would like more flexibility in designing event page; limited space for graphics; of course cheaper fees would be nice! Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing TicketLeap Cheaper fees compared to others looked at Review Source Response from Leap Event Technology December 12, 2025 We’re thrilled to hear that you had a great experience with Leap Event Technology! Making events run smoothly is what we strive for, and we’re grateful for your support. AP Aziza P. Owner Music Used the software for: 2+ years ### "Highly Recommend! Great company and service" December 9, 2025 5.0 Absolutely wonderful service and help with Ticketleap. I have never had one issue with them and will continue selling my tickets and running my events on their site. Pros Easy to set up and make your ticket Leap Link profile. Very easy to navigate and the service is impeccable! Cons I have absolutely no negatives. If I have a question, I get a response back real fast from a live person Review Source Response from Leap Event Technology December 12, 2025 We appreciate you taking the time to share your thoughts! If there’s anything we can do to enhance your experience, we’re happy to help! CH Chontalice H. Dance Coach Arts and Crafts Used the software for: 2+ years ### "Awesome Service" December 15, 2025 5.0 I use TicketLeap when setting up tickets for my dance concerts because it is easy and quick to use. I will continue to recommend TicketLeap to others. Pros I love that setting up an event on TicketLeap is quick and easy. I also love that TicketLeap deposits the earnings from the event into your account quickly. Cons I don't have any cons regarding TicketLeap. It is easy to use, doesn't charge unnecessary fees, and deposits money quickly. Review Source Response from Leap Event Technology January 6, 2026 We truly appreciate your feedback! It’s wonderful to hear that our platform helped make your event run smoothly. JN Joshua N. President Entertainment Used the software for: 2+ years ### "HIGHLY recommned Ticketleap for your events!" February 3, 2026 5.0 Set up is easy, people being able to purchase tickets is easy and the payment process is a breeze. I have heard some horror stories about ticket sale vendors but I was thrilled with the results. Pros Very easy to use and each time I have used Ticketleap they have always been very reliable. it's nice to have a company you can trust! Cons Don't really have anything. Had a little trouble seperating my URL between different events but it was all fixed fairly easily. Review Source Response from Leap Event Technology February 13, 2026 So happy to hear that you had a great experience with Leap Event Technology! Our goal is to make event planning as seamless as possible, and your feedback keeps us motivated. CS Coral S. SEP Mental Health Care Used the software for: 1-2 years ### "Better than eventbrite" December 27, 2025 5.0 Great! There was once a bug and I phoned customer support and they fixed it right away. It is like many other platforms but I am happy with it and the simple easy user-friendly interface and will not change. Pros That I can link events on iOS devices which you can't do with eventbrite anymore. Eventbrite really let me down with this as I sell a lot of tickets with instagram stories which ticketleap does with ease. Cons I wish it was less than 9% as I am a very small organizer. It seems high for the amount I am making. Review Source Response from Leap Event Technology January 6, 2026 Thank you for your review! We’re glad you took the time to share your thoughts. If there’s anything we can do to enhance your experience, please let us know! MM Mindy M. Teacher Education Management Used the software for: 1-2 years ### "TicketLeap is a fast and easy lifesaver!" February 3, 2026 5.0 It is a great way to keep track of who bought tickets and it's easy to scan their phones as they walk in the door to keep an attendance record. Pros I'm not super techy but this website is so easy and quick to use! We don't have to sell tickets with a cash box at lunch anymore! Cons I honestly can't think of anything I didn't like. Sometimes parents would say they couldn't complete the ticket sale, but I think that was user error. Review Source Response from Leap Event Technology February 13, 2026 We truly appreciate your feedback! It’s wonderful to hear that our platform helped make your event run smoothly. LT Lorena T. Treasurer Sports Used the software for: 6-12 months ### "Getting it done" December 15, 2025 5.0 This a great company to use for ticket sales. Helps things flow better. If you need help customer spport is readily available Pros Ease of use. Customer support is excellent, knowledgeable and friendly. Ticket management is easy to adjust to. The help center for questions is at your fingertips. You even get help with advertising and payment portal. We will use this again. Cons Trying to do seating. Access to funds to pay for the event place after event. There is a small wait. Review Source Response from Leap Event Technology January 6, 2026 Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that. MG Maxx G. Co-Owner Entertainment Used the software for: 1-2 years ### "Ticket Leap is a no brainer for smaller independent companies" November 4, 2025 4.0 We have ran two events using Ticket Leap for our independent wrestling company. They system is easy to use and provides our consumers with smaller fees than larger ticket companies Pros Overall the Ticket Leap System is easy to use. Without any formal training I can use Ticket Leap with very little issues. Cons When checking in Guests at our event you need to save in order for the check-ins reflect in the system which lead to some confusion. Review Source Response from Leap Event Technology December 8, 2025 We appreciate you taking the time to share your thoughts! If there’s anything we can do to enhance your experience, we’re happy to help! SG Shane G. Owner Restaurants Used the software for: Less than 6 months ### "Thudertix review" March 18, 2025 5.0 Great experience! my rep was amazing to work with and the product is fantastic! Pros It's the best ticketing program i have found Cons I haven't found anything I don't like yet Alternatives considered [Freshtix](https://www.capterra.com/p/134637/Freshtix/) Reason for choosing TicketLeap Thundertix was by far the best program that I looked at. Switched from [TicketSource](https://www.capterra.com/p/134828/TicketSource/) The program's seat selection was not good. Review Source Response from Leap Event Technology December 8, 2025 Thank you so much for your kind words! Your experience means the world to us, and we’re always here to help make future events even better! JL Joe L. Development Director Non-Profit Organization Management Used the software for: 1-2 years ### "Glad Ticketleap was recommended!" November 26, 2024 5.0 I have used a few different ticket sellers. Ticketleap was recommended by a friend and I love it. Easy to set up sales and money is quickly transferred after events seamlessly. Pros Very easy to use, and I love being about to communicate with buyers about event details like parking or additions or subtractions to my events. Mass communication is very helpful and easy. Cons Sometimes I need historical data from previous events and that is a bit hard to find. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Reason for choosing TicketLeap It seemed easy and was recommended by a friend. It is easy and I'm glad I took the recommendation. Review Source Response from Leap Event Technology February 25, 2025 Thanks for your feedback! We’re always looking for ways to improve, and your insights help us do just that. AT Angelica T. Sierva Individual & Family Services Used the software for: 6-12 months ### "Ventas y seguimientos faciles" May 4, 2025 5.0 En general me fue muy útil para el evento, yo fu usuaria de venta y de comprar, ver como llegaban los mensajes de seguimiento la facilidad que da al acceso fue sorprendente. Pros Fue una opción economica cuando necesitábamos administrar los tickets de un evento De la Iglesia, fue muy facil y permitió control de todo. Cons Realmente no tuve ninguna desventaja, fue muy fácil de trabajar y de enseñar a utilizar. Review Source Response from Leap Event Technology May 9, 2025 Thank you so much for your kind words! We’re delighted to hear that Leap Event Technology played a role in your event’s success. Your experience means the world to us, and we’re always here to help make future events even better! OH Orna H. Administrative Director Arts and Crafts Used the software for: 2+ years ### "Nice and simple solution to sell tickets and promote your events." December 17, 2024 4.0 Nice and simple solution to sell tickets and promote your events. Pros We have been using Ticketleap for our concert tickets for many years, and I like how easy it is to create an event, set it up and publish. I also like the different ways available to promote the event to my guests, and how smooth the payment process is. Cons Ticketleap has recently launched their new website, and the transition was not as smooth as I expected. Also, their old website remained active for a while after the switch, which was confusing. Review Source Response from Leap Event Technology February 25, 2025 We truly appreciate your feedback! It’s wonderful to hear that our platform helped make your event run smoothly. JW Janet W. Admin. set up person Civic & Social Organization Used the software for: 2+ years ### "Jefferson Rotary Club Annual Beer & Wine Tasting Event" December 4, 2024 4.0 Other than the one hick-up very well satisfied. Pros Ease of setting up each year and easy for people to purchase on line. Cons Hassle with getting out payment after our event in 2-2024 Review Source Response from Leap Event Technology February 25, 2025 Thank you so much for your kind words! Wishing you continued success! DA David A. Event Volunteer Food & Beverages Used the software for: 1-2 years ### "Quick and Easy" December 3, 2024 5.0 Purchasing was quick and easy; access to the event tickets was simple. Pros Purchase of the event tickets was quick and easy. Cons Not particularly a fan of the fee, but it's not overly excessive. Review Source Response from Leap Event Technology February 25, 2025 We appreciate you taking the time to share your thoughts! HC Heather C. Owner Online Media Used the software for: 2+ years ### "They forced us to cancel our event" April 30, 2020 1.0 Their customer service kept stating contact instead of helping out their client. I spoke to three different employees while trying to work out a solution and each time I called they told me a different story. I do not recommend anyone uses this company. They are all about money, and not about the small businesses that support them. Pros Ease for members of my organization to purchase tickets - although it’s not that difficult to type a name and credit card number. Cons I do not like that this company decided to cancel their fast pay option which sends us our money weekly. They told us they would now be paying us after our event takes places which means we had to cancel it as the venue requires payment up front. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) I made the switch because Ticketleaps fees were lower. Review Source BR Breanna R. Senior Operations Sports Used the software for: Less than 6 months ### "Love it for our special events." May 10, 2023 5.0 We will absolutely use Ticketleap again when planning a large event at our facility. We were happy with the service, and it will be even easier now that we already have our seating mapped out! Our event went phenomenally and we were so happy to not have any issues with ticketing on the day of the event either. Pros So simple to use! Very easy for administrative duties. We have a large facility and were able to map out over 800 seats that perfectly match our building's design. It obviously takes a little time counting seats and inputting all of the appropriate information, but it is incredibly easy to lay out and comes equipped with shapes and objects to use to match your building. We were also able to hold seats and had an easy time distributing held seats and creating/using discount codes. The ticket scanning was also incredibly easy and fast compared to other companies we've used in the past that have been more finicky. Cons It's not as mobile-friendly as it could be. Our mobile customers weren't able to view the seat map to choose seats, so a handful accidentally ended up with "standing room only" seats. We had one row of "standing room only" seats grouped in a section with other seats, and these customers couldn't see they were buying them until afterward. Review Source Response from Leap Event Technology February 25, 2025 Thank you for your review! We’re glad you took the time to share your thoughts. LA Louise A. Owner Hospitality Used the software for: 1-2 years ### "Good value" October 7, 2020 5.0 Great option for my business and events. Perfect for $5 tickets or less with their low flat rate fee. Stands up right along with other ticket sites such as eventbrite. Pros I liked the flat rate low fee for tickets $5 and under. This was what drew me towards utilizing this app. Easy to create an event. Easy to navigate and also to check the guests in at the door. Also like the option of promo codes if you want to give away some promo tickets. Cons I don't remember too much that I didn't like. The fees do get a little expensive with more expensive tickets much like other ticketing sites. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) The lowest fees on $5 tickets or less. Review Source Gwen S. Chief Operating Officer & Partner Marketing and Advertising Used the software for: 2+ years ### "Love Ticket Leap" May 6, 2021 5.0 We use this a few times a year, but when we do it is critical that we can easily set up nice looking ticketing, agend and event pages for our client. Could not be happier with the ease of use or the final product (event) Pros Easy to set up and use. We used it for clients who were hosting both live and virtual events. Very satisfied with the product, pricing and support team. Cons There is nothing that comes to mind as a "liked least" about Ticket Leap software and their platform or pricing. Review Source VR Verified Reviewer Artist Management Assistant Entertainment Used the software for: 1-2 years ### "Good Ticketing Platform" September 14, 2018 5.0 Customer service is great. Pros The fees are lower than other platforms. The ability to customize page. Cons The reports are not easy to navigate and set up could be simplified. Review Source FC Fernando C. Desarrollador de software Computer Software Used the software for: 1-2 years ### "Software para la administración de eventos" November 6, 2022 4.0 Utilizado frecuentamente tanto para buscar eventos o recitales de mi interés, como para la creación de eventos propios. Nos permite organizar y planificar reuniones, y facilita la llegada a los posibles interesados, en el área donde vivo. Pros Cuenta con una interfaz de usuario bastante moderna y completa. Permite acceder rápidamente a los ticket que hayamos adquirido, de nuestros recitales o eventos favoritos. Cuenta con una herramienta de publicación de eventos muy fácil de utilizar. No hace falta contar con muchos conocimientos para crear eventos. Cons Puede llegar a ser alto complicado de comenzar a utilizarlo, ya que a algunos elementos en esta herramienta los nombran de diferente manera, en comparación a otras plataformas del mismo tipo. Review Source AD April D. Self employed Individual & Family Services Used the software for: 6-12 months ### "Great app" June 25, 2021 5.0 My over all experience with TicketLeap has been great Pros How easy it is to setup and get reports and how great they are at promoting events and how is it is to buy though this app Cons There is not much I don’t like about this software as it’s very easy to use and the setup or lay out is very good Review Source VR Verified Reviewer General Manager Used the software for: 1-2 years ### "Ticketleap was by far our favorite ticketing company!" March 19, 2018 5.0 Pros We loved the interface and ease of setting up and managing tickets from one dashboard especially considering we had tried the other platforms and we didnt like them as much and the fees were higher. Cons The only thing we didn't like I would have to say is the customer support. Sometimes it took a little bit longer to get a response and when youre running a high end show sometimes you need instant support. 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