# Scoro Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Scoro the right Project Management solution for you? Explore 262 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142042/Scoro/reviews/ --- Scoro 4.5 (262) [View alternatives](https://www.capterra.com/p/142042/Scoro/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Scoro Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews TW Tony W Managing Director-OperationsManagement Consulting, 51 - 200 employeesUsed the software for: More than 2 years. “With an easy to use interface, clear workflows and simple processes to develop reports and dashboards, it gives us a real-time view of our current and expected future performance, allowing us to make decisions using the correct data.“ September 15, 2025 KM Katie M Senior Project ManagementMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “We had many issues regarding time tracking and getting help from support.“ February 2, 2026 Mv Manuel v Traffic and Studio ManagerDesign, 11 - 50 employeesUsed the software for: More than 2 years. “Task and time management, to be able to manage our studio in a very decent way! And of course theat we create our tasks directly from our quotes.“ September 9, 2025 Faiz A Research AssistantInformation Technology and Services, 10,001+ employeesUsed the software for: 1-2 years. “I do not like the price, however. If you are a small team or a student researcher, it is somewhat pricey.“ March 1, 2026 DG Dai G Fie Design ManagerDesign, 51 - 200 employeesUsed the software for: 1-2 years. “Multiple ways to review projects and the new Ali has made it very simple to get what you need without the trial and error of the filters“ September 4, 2025 AC Aaron C Director of Strategy and OperationsMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “I sometimes felt like I was using more time than I was saving (or being productive) while figuring out how to use the software and run reports for management meetings.“ November 12, 2025 Joe G Head Of Client ServicesMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “Quoting work in Scoro is also super easy, adn the dashboards mean I can see where me and my team are spending too much or too little time, as well as looking after metrics like win rate and invoiced/quoted ratios.“ July 10, 2025 KM Katie M Senior Project ManagementMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “Also, support would NOT set up a meeting either to fix things, etc.“ February 2, 2026 ## Showing most helpful reviews Showing 1-25 of 262 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carolina D. Copywriter Marketing and Advertising Used the software for: 2+ years ### "Best tool to stay on track as a team " July 15, 2025 5.0 Scoro is so simple and user-friendly it’s easy to navigate and makes staying on track with projects super easy. Pros Scoro helps me stay on track and be extra organized with my team. I can see my teammates calenders easily to better plan. Cons Can’t think of any cons other than I’m sure there are tons of functions that I have yet to try and master! Review Source Response from Scoro November 21, 2025 Happy to hear you're so satisfied with Scoro, Carolina! It's great to hear that Scoro has made your team's resource planning a lot easier. RR Rivo R. Project manager and Sales engineer Construction Used the software for: 1-2 years ### "Would recommend!" September 10, 2025 5.0 Makes working more efficient than ever! The best CRM and ERP platform, that i have already recommended to businesses that might find it more useful than the programs they are using right now. Pros Great customer service and feedback from Scoro team! Helpful by integrating everything in one program. Cons Changes after feedback may take some time to apply. This is not an issue because i know the Scoro team will take my feedback into account. Switched from [ROLLER](https://www.capterra.com/p/164715/ROLLER/) Changed jobs. My previous employer used Roller CRM for project and client managing and i have over 10 years of experience with Roller. Review Source Response from Scoro September 11, 2025 Thanks for the feedback, Rivo! Happy to hear that Scoro has made day-to-day management easier by consolidating your business into an all-in-one platform. Trevor S. Director of Operations Marketing and Advertising Used the software for: Less than 6 months ### "Decent product, TERRIBLE customer service - they GHOST you." May 6, 2025 2.0 Not great. Their documentation is sub-par and doesn't even account for some of the features or how they work. Their Eli Bot is worthless, ChatGPT gives me better answers than their trained agent. Pros Very robust tool that helps provide a lot of insight into not only project level but more importantly agency level performance. Cons CUSTOMER SERVICE. It's absolutely TERRIBLE. They basically make you pay for support. Based on the fact that it's more costly than a lot of other similar platforms like Productive.io, Bonsai and Workamajig, it should be better than theirs. It's simply not. I have tried 2 twice to schedule a call with a Product Manager to only be cancelled on both times. And when reacting out support they ended up ghosting me even after follow ups. Alternatives considered [Productive](https://www.capterra.com/p/169710/Productive/)[Bonsai](https://www.capterra.com/p/238825/Bonsai/)[Workamajig](https://www.capterra.com/p/10533/Workamajig/) Reason for choosing Scoro More features and cleaner design. We would have went with Workamajig if the interface and user experience was better. Review Source Response from Scoro May 8, 2025 Hi Trevor, Thank you for sharing your feedback—we’re sorry to hear that the experience didn’t feel as responsive as it should have. Your time and trust mean a lot to us. While we did reach out within 24 hours to begin addressing your request, a shift in team availability required us to reassign the task, which unfortunately caused a delay in follow-up. We completely understand how this would have felt like a communication gap, and we appreciate your patience. Please rest assured that our team has since followed up directly to reconnect and move things forward. We’re also taking steps internally to ensure a smoother transitions in the future so that no momentum is lost when team changes occur. Thanks again for raising this—it helps us improve and continue delivering a better experience. Maddie B. Game Developer Computer Games Used the software for: 1-2 years ### "I can easily check the progress of my project with Scoro" September 6, 2023 4.0 Effortless teamwork, timely expense monitoring, and expertly crafted spending plans. Automated document flow for invoices and estimates. Facilitates transparent and accountable work. Pros Scoro ranks among the top applications for monitoring business processes. It's not just a time tracker; it also helps with budgeting, marketing, invoicing, and most importantly, negotiating quotes with clients and colleagues. use the same kind of logical work flow menus as market leaders like Sage and SAP. Cons Inadequate in terms of accounting capabilities. It's helpful that you can connect to both Sage and FreshBooks. Due to the dominance of huge US-based project management software, their popularity in CEE should be increased. Switched from [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)[Accelo](https://www.capterra.com/p/225762/Accelo/) The time tracking and project management features allow me to keep tabs on things without having to spend too much time on the computer. To spend more time on business-related activities, all of your time is correctly arranged and very easy to use. Review Source Brandon E. Sales Specialist Hospital & Health Care Used the software for: 1-2 years ### "Scoro simplifies the process and project management" September 15, 2023 4.0 The main advantage of using Scoro is that it may help you streamline your process from beginning to end, from estimating to managing activities. The icing on the cake is the ability to timestamp all actions. Pros Intuitive and easy to operate. Connections between the initial client interaction and the final project delivery. After a contract has been approved, this tool helps individuals generate estimates for their work, then bills them for it, and creates a plan for managing the project. Cons Overwhelming amounts of data may occasionally flood the screen. When faced with an overwhelming amount of information, it might be difficult to locate specific specifics. Switched from [Flowlu](https://www.capterra.com/p/166656/FLowlu/)[BigTime](https://www.capterra.com/p/131076/BigTime/) Having everything in one convenient tool is quite helpful. It guarantees that all information is easily accessible and may be modified by anyone. Review Source Kelly B. Design Engineering Manager Computer Software Used the software for: 1-2 years ### "Now I can quickly track my project in Scoro" November 11, 2023 4.0 Because of its usefulness and the simplicity of its features. I like how everything is in one location and how well-organized it is. Based on my experience, Scoro is superior to other options. Pros Scoro has helped us organize our efficacy. It streamlines processes, especially those related to keeping an eye on potential new sales. Personally, this means I can devote less time to navigating red tape and more time to making progress on the product itself. Cons The one thing I don't like about scoro is that you have to manually enable the "send notification as email" option every time. Switched from [BigTime](https://www.capterra.com/p/131076/BigTime/)[Accelo](https://www.capterra.com/p/225762/Accelo/) With Scoro, you can track all of your work in one location and never miss another deadline again. Having my workspace set up the way I prefer it has greatly increased my productivity. Review Source Jessica D. Game Programmer Computer Software Used the software for: 1-2 years ### "Superb billing and reminders system" March 8, 2023 4.0 Scoro has made it much simpler for me to review past quotations and projects. It's also useful for keeping tabs on endeavors that require more than just a to-do list entry. Pros Finding previously-quoted material is a breeze, which is really useful. Sharing an agenda is also useful since it helps people avoid accidentally scheduling meetings at the same time. Finally, it's fantastic that you can integrate with calendars like Google Calendar. Cons Clearly, Scoro is having some problems. Inefficient searching for quotations or projects can significantly delay your job. There are also occasional problems, such as the top bar disappearing or the updated calendar not appearing until you refresh the page. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/)[Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/) I like the calendar since it's simple to keep track of and because you can assign each person a color that will be used each time they're added to the calendar. Review Source Bryony V. Director Graphic Design Used the software for: Less than 6 months ### "Beware the 30-day notice period" December 8, 2023 3.0 Deadful. The staff are condescending and unhelpful. The 30-day notice period after a 10 day subscription is outrageous. Pros The system works fine. It allows for project and time management, with easy quotations and invoicing. Cons The 30-day notice period came as a shock. I used Scoro for less than 2 weeks when my team decided that the software wasn't what we needed. I requested a cancellation (which you can't do yourself online as with other platforms), and they charged me a full extra month fee. I find this outrageous. The people I have dealt with from Scoro are all very condescending and they record discussions without asking for permission. Switched from [Productive](https://www.capterra.com/p/169710/Productive/) The lack of comment functionality and the difficulty in scheduling time. Review Source Response from Scoro July 30, 2024 Hey Bryony, Thank you for taking the time to leave us feedback - any and all is always welcome so we could continuously improve our operations. We apologise, for the negative experience. Our services team by no means wanted to come off condescending, but only wanted to offer additional help, as you were such a recent customer of ours. We truly hope you find the best solution for you. Mary AB Annija B. Education project manager Publishing Used the software for: 6-12 months ### "Excellent for Calendar Management" July 15, 2025 4.0 Before Scoro, we pieced together spreadsheets, email threads, and whiteboard snapshots to work out who was free, which assets were booked, and where projects overlapped—a system that inevitably bred double-bookings and last-minute scrambles. Scoro consolidates all that information into one real-time hub: staff availability, room reservations, task timelines, and even billable hours sit side by side, updating the moment anyone makes a change. This unified view has virtually eliminated scheduling conflicts and makes it easy to spot capacity gaps or bottlenecks weeks ahead. Because the entire team can trust the data they’re seeing, decision-making is faster, meetings are easier to arrange, and project handovers happen without drama. In short, Scoro turns resource planning from a reactive chore into a proactive, confidence-building process—one that’s tangibly boosting our productivity and lowering workplace stress. Pros What truly sets Scoro apart for me is its powerful and visually clear calendar feature. It offers much more than just a place to log meetings – it's a centralized hub where I can view team members’ schedules, track room availability, and stay on top of all project timelines in one place. The integration of all these elements in a single, intuitive interface has made day-to-day planning far more efficient. It reduces the need for constant back-and-forth communication, and everyone on the team always knows who is doing what and when. This has brought a noticeable improvement to our coordination and resource management. Cons While Scoro has many strengths, one area that could be improved is the task creation process. Creating tasks through the dedicated feature feels unnecessarily complex compared to the more straightforward method of adding them directly into the calendar. The extra steps required make it a bit time-consuming, especially during busy periods when tasks need to be created or adjusted quickly. It’s not a dealbreaker, but refining this functionality could enhance the overall user experience and help maintain workflow momentum. Review Source TW Tony W. Managing Director-Operations Management Consulting Used the software for: 2+ years ### "Scoro - an integrated solution" September 15, 2025 5.0 Excellent onboarding process, easy to set up and use, and an highly integrated training and support system, Scoro has been a key part of our improved operational performance since its introduction Pros It provides our business with a 'one-stop shop' for our BD, sales, project management/operations and financial/invoicing management - removing the need for a multitude of supporting (but often not connected) software packages. With an easy to use interface, clear workflows and simple processes to develop reports and dashboards, it gives us a real-time view of our current and expected future performance, allowing us to make decisions using the correct data. Cons It's a little expensive, but as it often said 'you get what you pay for' and with Scoro, you get a lot of functionality and performance! Review Source Response from Scoro September 15, 2025 Thank you for the thoughtful review, Tony! We’re thrilled Scoro has become your one-stop hub across departments, with dashboards and workflows giving you a real-time view for better decisions, and that onboarding and support made adoption easy.  JD Julie D. Owner Marketing and Advertising Used the software for: 2+ years ### "Scoro is integral to our business" September 3, 2025 4.0 Very Good and would highly recommend Scoro to track and manage your projects. Our business specialises in Marketing, we rely heavily on Scoro to track and analyse the success and progress of each of our projects. Pros Scoro invoicing is easy to use and links to projects seamlessly. All information is centralised and linked to the relevant project e.g. task management, workflow and payments. Customer Support are always thorough in their responses. Cons Synchronising can be a bit tricky and I often need assistance with this when we want to track certain things. Review Source Response from Scoro September 9, 2025 Thanks for the great feedback, Julie! Happy to hear that Scoro centralizes all end-to-end data from quoting to project management and invoicing. KM Keyara M. Social Media Coordinator Marketing and Advertising Used the software for: 6-12 months ### "Powerful tool with a learning curve" July 22, 2025 5.0 Pros Scoro makes it very easy to manage projects, track time, and streamline your workflow all in one place Cons What I liked least about Scoro was how overwhelming it felt at the beginning. There’s a lot packed into the platform, and it took me some time to figure out where everything was and how to use it efficiently. Review Source Response from Scoro November 21, 2025 Thanks a lot for the great review, Keyara! Indeed, Scoro is packed with a lot of good stuff, so we do recommend doing the initial product onboarding as thoroughly as possible. RK Rachid K. Sales executive Banking Used the software for: 2+ years ### "Scoro system " November 21, 2024 5.0 For a good management decisions and futur business strategies, don't think too much just use Scoro. Pros The system Helps our team perfectly regarding sales and finances of the company. Cons Saving time and scheduling tasks simply. Review Source Response from Scoro March 27, 2025 Thanks so much for the rave review, Rachid! It is always heart-warming to hear when Scoro helps you save time as we are all about efficiency.  CR Condrae R. CAD Technician/Construction Supervisor Civil Engineering Used the software for: 1-2 years ### "Scoro is a great tool for any business" March 23, 2021 5.0 Scoro is helping our company to keep track of our projects and helps us to make good management decisions. With this software, there has been increased efficiency and better information gathering and reporting for all our projects. Pros Scoro is easy to use. It was easy to incorporate into our existing business structure. It has great features like Project tracking and Reporting, the calendar, and the task tracking section. An overall great platform to use. Cons There are not really any bad things about Scoro. For beginners, it will take a couple of days to get a hang of the software, however there is always the help menu. Review Source Laura M B. Systems Engineer Medical Devices Used the software for: 2+ years ### "Ideal for project management, time tracking and billing." May 15, 2023 5.0 Scoro could be a fantastic device for development; Presently that ready to associated with Jira, which was already a challenge for the group, able to construct ventures more rapidly. Scoro Dashboard and detailing device offer assistance us track deals group KPIs and keep track of open venture downtime. Also, the capacity to screen workflow and issue receipts and solicitations for fruitful leads and bargains puts you in full control. We had a part of inconvenience talking to Bookkeeping approximately what had been invoiced, so this has made a difference near that crevice by permitting all divisions to see what has been invoiced. Scoro has been a phenomenal time following apparatus for each extend I've worked on with my group, it too incorporates a rundown of solicitations and cost recommendations. Utilizing Scoro as our CRM and venture administration arrangement in lieu of numerous stages, we presently have a firm understanding of the productivity of individuals and parts at the extend level. Pros The UI is amazing, the group is simple to work with, and there are a few connectors that can be connected through Zapier, Scoro is as of now broadly respected as one of the finest assignment administration and extend administration apparatuses, and it has truly made a difference me. Made a difference organize and screen open and completed ventures, as well as plan to-do lists. I like how simple it is to form ventures and how errand bundles can offer assistance minimize extend creation time, I moreover appreciate how simple it is to oversee Ventures, Errands, Cites and Charging all in one put. The venture administration capabilities are amazing and the development in framework updates has been truly advantageous. Scoro customization works incredible for us; we have been able to alter numerous of the factors to way better suit the way we oversee ventures. Cons In spite of the fact that exceptionally customizable, the framework cannot be changed to the degree we need since a few of the dropdown records are default settings. It would be decent to be able to erase a assignment from a extend without having to go back to the venture you were working on within the to begin with put. There are other features we had to search for in Scoro that we think would have been self-evident from the begin, the Gantt chart/task manifestations see for case is very troublesome. Conditions are ineffectual, there appear to be some bugs to be settled, client bolster can be moderate to reply to progressing concerns or inquiries. Review Source Kristian G. React Developer Computer Software Used the software for: 6-12 months ### "A great product with many benefits over competitors" April 25, 2023 4.0 Pros As a user of Scoro, I've found the software to be an all-in-one business management solution that streamlines my daily workflow. The software's interface is intuitive and user-friendly, making it easy for me to navigate and quickly find what I need. With Scoro, I can easily manage my tasks, schedule appointments, and track my time, all in one place. One of the standout features of Scoro is its robust reporting functionality, which allows me to generate detailed reports on various aspects of my business. I also appreciate the software's ability to integrate with other tools such as Dropbox, Google Drive, and Quickbooks, making it easy to sync data across platforms. Cons While Scoro has many useful features, it can be overwhelming for new users. I found that it took some time to get familiar with the software's many capabilities and customization options. Additionally, Scoro's pricing can be expensive, especially for small businesses or freelancers who may not need all of the features that the software offers. Another potential downside is that the mobile app lacks some of the functionality of the desktop version, which may be limiting for users who need to manage their business on the go. Overall, while Scoro may not be the best fit for every business, it can be a valuable tool for those who need a comprehensive business management solution. Review Source BK Biji K. Business Development Manager Outsourcing/Offshoring Used the software for: 1-2 years ### "An user-friendly, feature-rich project planning, and management system" June 22, 2023 4.0 More user-friendly than our ancient framework, additionally the Scoro team is very supportive and made the exchange moderately easy. I was able to right away see how numerous hours I had planned, which made a difference in me cutting down on additional time as well. It's moreover accommodating for overseeing ventures that take up more space than a clear to-do list can. The administration may at the same time screen KPIs and reports that guarantee everything is working fiscally and productively. Pros For anyone who wishes to oversee clients, ventures, and groups, this stage includes a part of supportive devices. The capacity to break up an expansive work into littler ones and spread it out over a few days is what I appreciate best almost the time passages. To create it indeed way better, they have moreover reliably upgraded it and included highlights and integrative. Our desires have been outperformed. I frequently work on an assortment of ventures and exercises, and Scoro's visual association of them truly helps in making a difference by keeping up my consideration when and where it is required. Cons The arrangement in which Scoro presents the tasks—beginning with the ancient one and progressing to unused ones—can be a small confounding at times. There are other issues as well, such as the best bar vanishing or your calendar not reflecting your changes until you reload. Indeed in spite of the fact that we have numerous assets that do not require people to be partnered with them, we are always constrained to do so.  Review Source SK Sander K. Project Engineer Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Scoro short term review" July 8, 2024 5.0 Overall, 14-day trial period I couldn't use all features, but overall everything was as good as expected and it surprised me in a postitive way. Pros The ability to customize and automate processes, coupled with powerful real-time tracking and reporting capabilities, enhances efficiency and supports informed decision-making. Also, it is made in my home country. Cons Too expensive to purchase. It may take much time and effort to learn how to use the platform effectively, especially for those not familiar with comprehensive business management tools. Review Source Response from Scoro March 27, 2025 Hi Sander, thanks for the review! Glad to hear you were positively surprised and see value in Scoro. We offer an exceptional personal onboarding experience for companies your size, so do get in touch when you start missing the real-time tracking and automated processes!  SD Shaida D. Paid media strategist Marketing and Advertising Used the software for: 6-12 months ### "Easier process by integrating multiple tools in one" August 23, 2022 4.0 overall, once you get more familiar with the platform, it makes you save time in your day-to-day tasks and follow-up Pros connected to Google calendar which allows me to populate my timesheets very quickly you can plan your projects tasks to see how occupied you will be easy follow-up for invoicing global view of projects which helps me better manage them everything is custom Cons a lot of different views and metrics - can be overwelming certain features are not available yet for project planning and calendar synch which can limit your planning Review Source VR Verified Reviewer CEO Packaging and Containers Used the software for: 2+ years ### "Very good project management program" March 23, 2021 4.0 Managemnt of the projects is easy. All data in one system. Pros Very good overview of the projects. All data easily accessible and tracable. Cons I have been writeing about disturbingly small (number) filelds several times - no reaction. Reason for choosing Scoro Flexible and changes were made specifically for us. Later theose chages were used for all other clients. Review Source VR Verified Reviewer Persoanl Trainer Sports Used the software for: 6-12 months ### "Scoro Review" October 11, 2018 5.0 My over all experience has been very good with good customer support especially in setting up the system to suit my needs. Pros Scoro Review. As one of the most disorganised people around I have found Scoro very useful. Although I don’t have a big team to run I find the connectivity of Scoro helps me in the day to day running of my business. The Dashboard gives me a quick overview of what is happening and what I need to do that day. I find especially useful the quotes and invoicing. I was notoriously bad at keeping track of invoices before, now with this system I have all the information I need there in front of me. This has been a tremendous help. It is useful to see instantly the figures for income and outstanding debt. The Calendar works well as does the Task section, which sends me timely reminders of things I have to do coming to me via email. I have found in the past that I don’t always look at my diary to see what I have to do that day. I have used it for marketing via Mail Chimp and that worked well and was easy to set up even though I am not the best at IT. Although I am normally a visual person liking bright colours, I find this system much better than say Drop Task . The information is clear and easy to read when you scan the information quickly. Which lets face Most of us do when we are busy. Cons Contacts can be hard to find. I find on a few of my contacts they seem to disappear. I am not sure why. Review Source IS Ian S. Managing Director Information Technology and Services Used the software for: 6-12 months ### "Quoting and job dashboard" June 14, 2022 5.0 We have managed to transfer our semi-manual quoting, timesheeting and job management tasks into an end to end one stop shop in Scoro which has allowed everyone in the business to see the status of any job at any time. The support from Scoro has been very supportive and knowledgeable about how consulting companies work and how their worfklows can be applied Scoro. Pros The quoting system is central to how Scoro works and includes all the components of the job in one screen including proposals, costings, invoices, purchase orders, projects and tasks. This allows us a one stop shop about the job for the client with each component allowing configurable fields and workflows to allow us to tailor the way we do business inside each section. Cons Some of the visuals on the dashboard are not clear what job they relate to so you need to open them up to view which one that was. Review Source Roman Z. Senior Consultant: Operations management and Lean Management Consulting Used the software for: 1-2 years ### "One of very few that receive all 5 star!" October 19, 2017 5.0 Ready day 1 to automate our business processes, both main that bring money in and supportive , eg reminders for unpaid bills; time tracking, labor cost tracking, calendar oversight vs resource, mobile phone usage, integration with other platforms. Pros Very well-thought interconnected "modules" of the system: all main functions any company would need are all present. I like a lot visualization of dashboard, re-usability of filters and views, ability to click on anything you see and being redirected directly onto another part of Scoro where you can do more work in what you clicked on. Also comfortable to use with smalls screen devices as interface is restructured and you still see all your data but in an optimised screens - very handy for smartphones. Cons just 2 things come to my mind after extensive use for 1+ year. 1. Absence of contacts synchronization with gmail - really annoys. 2. sales pipeline does not track time when status of quote was changed, so no way to know how long did quote spend in each status, eg. time from contact to deal closed is 4 weeks, from them 1 week for quote preparation, 2 weeks for customer feedback etc. Review Source John M. CEO Renewables & Environment Used the software for: 1-2 years ### "Scoro - Business management Software" September 26, 2018 5.0 Syzygy has used Scoro to manage our workflow, CRM and billing for a couple of years now. We found them after two painful and unsuccessful experiences with software that promised the earth but just did not have the flexibility to be able to adapt to what we and having tried two other platforms wasting time and money. The onboarding experience and the service provided since we have been using it has been brilliant throughout - there are real people at the end of the phone or on skype that go above an beyond to help us fully utilise their software. This is so unusual in this industry which is a shame in one sense, but a great USP for Scoro Pros The flexibility to be able to adapt the platform in a huge variety of ways to work for us - as opposed to us having to 'fit' into someone else's system. Also the integrations with Xero, which works very well and Mail Chimp. The way that Scoro gives us a single platform to manage CRM, billing, work flow tracking and management is brilliant. Cons This is being picky, and with Scoro's regular updates I see this is in the pipeline, but developing Gantt Charting would be really helpful. Review Source VR Verified Reviewer Senior account director Marketing and Advertising Used the software for: 6-12 months ### "Not intuitive enough" April 3, 2024 2.0 Good for starters but as an agency scales this isn’t the correct tool for day to day management Pros It’s useful for Job setup, and can help a small agency in getting projects and financial management off the ground. Cons The user interface is overly complex and convoluted, it’s hard to locate specific jobs and measuring time seems to the the last thing this product was set up for. Unless you only want to do a timesheet for the project you are on. It’s not easy to run a full weekly timesheet Review Source Response from Scoro March 27, 2025 Thanks for the insightful review! The majority of our clients have found the most value in Scoro during and after their growth – we would be glad to help guide your agency through this process. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.