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Speechmatics is the world’s leading expert in Speech Technology, combining the latest breakthroughs in AI and LLMs to unlock business value in human speech. Businesses use Speechmatics worldwide to accurately and automatically transcribe, translate, summarize, interpret, analyze, and understand the spoken world regardless of demographic, age, gender, accent, dialect, or location. This can all be done in real-time. Speechmatics serves contact centers, media captioning and broadcast, and more.
Provider
Speechmatics
Located In
United Kingdom
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows, On-Premise Linux
Training
Live Online, Webinars, Documentation, Videos
Support
Email/Help Desk, FAQs/Forum, Phone Support, Chat
Conversational AI, Transcription, Translation, CCaaS, UCaaS, Compliance, eDiscovery, Command & Control, Voice Analytics and Workflow, Media Monitoring, Subtitling & closed-captioning, EdTech
Content Source: Speechmatics
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Speechmatics Reviews
"I benchmarked six apps and Speechmatics was right up there with Youtube subtitling for accuracy."
Overall: Speed, accuracy, saves me hours and hours of time doing audio transcription by hand and ear.
Pros: It's the most accurate speech recognition software I've found, that is also usable. Youtube subtitling has the edge sometimes, but Youtube is also a real palaver to use - you have to make a video to start with and download as .srt file. Speechmatics just does it all for you and spits out a pdf.
Cons: I'd prefer a Word doc for output because I can't edit the PDF! It also doesn;t tell you when the transcription is completed, you have to manually refresh the page.
"Speech to text is almost magic"
Overall: Audio files are being transcribed to text
Pros: It works pretty fast and has solved some pretty amazing tasks.
Cons: It's not exactly criticism... Even though Speechmatics is deemed by many to be the best Speech-to-Text algorithm, even better than IBM's Watson, it still won't be 100% accurate. Background noises or mumbling speakers still make the tool fail and human interference is necessary.