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Excalibur WMS

Excalibur WMS

4.3 (31)
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What is Excalibur WMS?

Fully automated Warehouse Management System (WMS) specifically designed for the third party logistics industry. Excalibur WMS will increase productivity, reliability, accuracy and responsiveness leading to top-tier power with a fast ROI. Boost customer satisfaction by offering your clients secure web visibility 24/7, automated reporting, EDI or wireless scanning. As a scalable software solution you only buy what you need today and add new technology as it is required by your client-base.

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How much is Excalibur WMS?

Starting From:
$250
  • No free trial
  • No free version
Pricing Details (Provided by Vendor):
Per User and Per Module

Excalibur WMS Features

What solutions does Excalibur WMS provide?

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Excalibur WMS Reviews

Showing 5 of 31 reviews
Overall
4.3
Ease of Use
4.5
Customer Service
4.1

Pros

  • Easy to use and pretty self explanatory. The team that gets you set up is super nice and helpful.

  • Ability to configure/design reports - this is fairly easy to do, and can make your customers extremely happy with reports that are custom designed for their needs.

  • The staff at Camelot backs their product with a wonderful, attentive support team. Our implementation consultant made the process of migrating to 3PLink from a 11-year old program nearly seamless.

  • We have been a happy customer for 16 years and are very pleased with the continuous improvement of the product.

Cons

  • The out of the box version of the software is extremely basic with very limited features and terrible documents.

  • Expensive Software, Terrible Customer Service and unconsistent Technical Support.

  • The Mobilelink program is a bit limiting. Lacking capabilities in the program on documenting value add services in receipts/shipment, No location for notes, cannot flag product as damaged.

  • Difficulty setting up, the extra charges to set up. The fact that you must speak with someone (and be charged outrageously) to get setup properly due to non functioning links/uploads etc.

Most Helpful Reviews for Excalibur WMS

Nick C. avatar
Nick C.
Vice President/COO
Warehousing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 16, 2021

"Camelot's Excalibur software is a great 3PL solution"

Overall: Although our initial configuration started off rocky, Camelot has proven to be an excellent provider for WMS software. Their customer service group is genuinely one of the best groups I have ever worked with. They genuinely care about what they are doing and work hard to solve problems.

Pros: Camelot’s Excalibur WMS is a fantastic bit of software. It is built on top of MS Dynamics Nav which makes the system highly configurable both within Camelot’s build and in the out-of-the-box Dynamics build. Being a small business owner means, among other things, that I am my own IT department, and Camelot’s support is absolutely wonderful to work with. To date we have not had a problem that has not been solved by one-on-one work with Camelot’s team and some creative thinking. All that, plus the fact that their rates are incredibly reasonable, makes them a great choice for any 3PL provider out there. I highly recommend Camelot to anyone who will listen!

Cons: One of the only drawbacks is the difficulty of deployment. It has taken a good deal of time and effort to tailor the system to our needs, but I feel that a lot of that is due to improvement of our own processes rather than fault of Camelot. The other drawback is that some modules are limited in capability and customization. When we first began using Camelot software, we deployed our system with their tablet scanning called Mobile Link. While the system looked good, we were not able to integrate the system into our processes due to the limits of customization of that module. We have since configured their WIMS scanning module with great success.

Alternatives Considered: 3PL Warehouse Manager and Manhattan SCALE
Reasons for Choosing Excalibur WMS: Camelot was an economical option that seemed to be best suited to fit our needs as a 3PL.

Vendor Response

By Camelot 3PL Software on February 22, 2021
Nick, thank you for taking the time to submit a review for Camelot. We appreciate your comments and we look forward to helping you grow your business!
Doug L.
IT and Customer Support
Logistics and Supply Chain, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
September 18, 2024

"User-friendly, easy to learn, but some performance issues."

Overall: Very easy to get the flow of things in just a few transactions. If a mistake is made it is fairly easy to correct. Decent integration with other programs/apps. The biggest issue we experience are frequent database locks that prevent users from getting work done, we are still trying to pinpoint the issue.

Pros: Decent UI and relatively easy to learn. Far less of a learning curve compared to most warehousing and transportation management software. It's a bit more complicated on the admin/developer side of things, but pretty straightforward and user-friendly for end users.

Cons: SQL table locks that prevent all users from doing anything. This may be specific to our organization's server and/or specific SQL transactions. Essentially, some queriers on the SQL server end take too long to process, locking certain database tables that prevent anyone from doing anything until the query is finished.

Switched From: ViewPoint Logistics
Reasons for Switching to Excalibur WMS: Unsure, switch made before I was hired. Overall Camelot sounds like it is better than the old MAVES system.
fabio P.
Vice President
Warehousing, 201-500 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
4.0
Customer Service
1.0
Features
4.0
Value for Money
2.0
Likelihood to Recommend
2/10
Reviewer Source
Source: Capterra
October 21, 2020

"Expensive Software, Terrible Customer Service and unconsistent Technical Support"

Overall: The overall experience in using the software is positive but overshadowed by the very high cost to implement it, the basically Non-Existent Customer Service a weak Tech Support team.

Pros: Some modules are pretty solid and well done such as Data Interface, Communication Manager, TMS and Billing. Item Table is well done and you can really control a multitude of parameters and therefore manage a big variety of different products.

Cons: The out of the box version of the software is extremely basic with very limited features and terrible documents. Good for very small companies that are handling only few limited items and that operate a warehouse manually without the use of technology. For more complex and modern operations (3pl warehouse dealing with multitude of different items, ecommerce, picking and packing) you really have to purchase a multitude of Modules and spend tons of money to customize basically every single aspect and functionality of the software. Some modules are really outdated and not working properly such as the WIMS module (use of scanners for in and out operations) and Document manager.

Reasons for Choosing Excalibur WMS: Written on Microsoft Navision which is used in other division of our company
Reasons for Switching to Excalibur WMS: our WMS was dated and needed to be built from scratch

Vendor Response

By Camelot 3PL Software on November 2, 2020
We appreciate you bringing your unique project requirements to us and entrusting us with your business. We pride ourselves on providing flexible software solutions to meet some of our more stringent customer needs. We look forward to continuing to support your 3PL requirements through our Support and Consulting teams. We'll have a Customer Success resource reach out to you to assist further.
Sarah M.
Office Manager
Warehousing, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
October 4, 2019

"Camelot review"

Overall: Camelot was a vast improvement from our old WMS and does mostly what we need it to.

Pros: The system is very customizable. It is somewhat easy to train new users basic functions.

Cons: Paying a monthly service charge and still getting billed every time we need help with something. It's expensive to upgrade to Excalibur so we are still on an older version.

Alternatives Considered: 3PL Warehouse Manager
Reasons for Choosing Excalibur WMS: The screens didn't look as busy as the other options.
Reasons for Switching to Excalibur WMS: 2014

Vendor Response

By Camelot 3PL Software on October 8, 2019
Hi Sarah, Thank you for leaving your review and comments. We very much appreciate the feedback. As you may be aware, we have various options related to our support services. We may want to explore Royal Service or some of the other options. Thanks again!
Chad M.
System Director
Warehousing, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
3.0
Value for Money
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
September 26, 2019

"The next level"

Overall: The experience has been positive. The implementation manager has been a great resource. The productivity gains have been apparent throughout the entire process.

Pros: Flexibility on customization for the following: Client setup, Ease of use, Billing, Process management, reporting, visibility to pending orders, charges and inventory. The goals which the system met are: Ensure all revenue is captured and have a easy way to view outstanding charges. The system to be user friendly which is being Microsoft based and will the system keep up with ever evolving world of logistics. Reporting and EDI/API integration. The last goal for the company to be on one universal platform and streamline processes. Also, the system has the ability to take warehousing to the next level with E-Commerce and ability to work with other programs such as driverless guided forklifts. The system is changing how the company handles internal processes along with customer facing documentation, reporting and visibility.

Cons: Needs updated training guides. Also needs more training guides on all the functionality of the system, currently too dependent on Camelot employees to train certain sections. Also some of the training material is outdated ie: training guide shows a certain field name but in the system the field name has changed which becomes confusing. Even within the system some Field names listed are called something else depending where the user is in they system. Accounting side not as robust as hoped. The Mobilelink program is a bit limiting. Lacking capabilities in the program on documenting value add services in receipts/shipment, No location for notes, cannot flag product as damaged.

Reasons for Switching to Excalibur WMS: Reporting, documentation, visibility, productivity gains, ability to implement metrics and flexibility of the system overall.

Vendor Response

By Camelot 3PL Software on September 30, 2019
Chad, thank you for taking the time to leave your review and comments! We are always working on improvements with our training materials. So thank you for pointing that out. I will make sure our developers are aware of your other suggestions. If we can help in any other way, please feel free to send me a message directly at marketing@3plsoftware.com. Thanks again!