# Foxit eSign Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Foxit eSign the right Digital Signature solution for you? Explore 698 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142080/eSign-Genie/reviews --- Foxit eSign 4.7 (698) [View alternatives](https://www.capterra.com/p/142080/eSign-Genie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Foxit eSign Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews DG Dayanand G Warehouse ExecutiveLogistics and Supply Chain, 51 - 200 employeesUsed the software for: More than 2 years. “Instead of printing and scanning documents physically, you can directly eSign them using Foxit e-sign which saves your time and money significantly.“ January 12, 2025 TH Tiara H FounderMedia Production, 2 - 10 employeesUsed the software for: Less than 6 months. “The app and website is very glitchy and I can’t connect most of the time.“ June 6, 2024 Joshua K DirectorResearch, 2 - 10 employeesUsed the software for: Less than 6 months. “This was actually easy to use - it was a tool we were asked to use for contract management by a client.“ September 2, 2025 MS Mohammad Iqbal S Assistant Manager - International Sales Information Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “Managing some complex documents might be difficult due to limited features.“ May 4, 2023 DM Donna M CSMFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “We have it hooked into Salesforce, which helps us with our Salesforce workflows of sending out order forms and processing when executed automatically..“ September 12, 2022 EJ Eric J AttorneyLaw Practice, Self-employedUsed the software for: Less than 6 months. “Some things are not quite as user-friendly (protecting a document with password) and occasionally I have file name issues/glitches (e.g., file name doesn't show up the same when the document is opened compared with what I saved it as).“ August 31, 2022 TH Tiara H FounderMedia Production, 2 - 10 employeesUsed the software for: Less than 6 months. “Affordable and the interface is simple to navigate.“ June 6, 2024 BG Blair G Vice PresidentOil & Energy, 51 - 200 employeesUsed the software for: 6-12 months. “The least thing I don’t like is I have a subscription at work on my computer there and I cannot use the same program on my home computer without buying another subscription.“ September 12, 2022 ## Showing most helpful reviews Showing 1-25 of 698 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dane J. Owner Accounting Used the software for: Less than 6 months ### "No Other Services Fit our Needs until eSign Genie" November 22, 2019 5.0 Pros eSign Genie allows tons of customization. We are an accounting and tax practice and send documents frequently for both our own purposes (contracts, engagement letters) and documents that need to be filled out and forwarded to the IRS and other tax authorities. These documents need real signatures, not the type-written signatures that most eSign software lets clients use. With eSign Genie, we can limit our clients to only have the option to draw their actual signature, allowing us to use this for more documents than our previous solution. Also - I cannot speak highly enough of eSign Genie's Pay-as-you-Go plan. Most eSign providers no longer (or never did) offer this type of plan, and it is perfect for my type of business that doesn't necessarily need to send hundreds of documents per month. I pay a $10 fee for 5 documents at a time, and they don't expire. When I run out, I just "top up" with 5 more documents at a clip. Cons I really haven't seen anything negative about eSign Genie as of yet. The only small issue sometimes is the speed - I've had a few clients say that it is sometimes slow to load, but it's infrequent - so not enough of a problem for me to look elsewhere. (Trust me, I have already looked elsewhere and was utterly dissatisfied!) Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[Zoho Sign](https://www.capterra.com/p/215876/Zoho-Sign/) Reason for choosing Foxit eSign Their customization level and pay-as-you-go pricing - nobody else offers the pay-as-you-go tier for small businesses! I thank eSign Genie for continuing to offer this! Review Source Response from Foxit Software December 4, 2019 Hi Dane, Thank you for taking the time to leave a detailed review. I am happy to announce that eSign Genie has overhauled, tuned and upgraded our database resulting in 3 second maximum load times on every screen of our application. Searching for a document is now instantaneous. eSign Genie has always focused on having an Easy-to-Use, Legally Binding and Comprehensive eSignature Solution. We now have the fastest eSignature Solution too! --> eSign Genie DevOps Team Dylan M. Tour Manager Entertainment Used the software for: 6-12 months ### "Simple yet effective eSignature platform" August 11, 2021 4.0 Very satisfied. Pros Ease of setting up and modifying templates, and tracking execution while sending reminders are excellent features Cons Modification of templates could be a little easier. Alternatives considered [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Reason for choosing Foxit eSign Simplicity of use, reasonable price-tag. Switched from [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Logging in to Adobe Sign was a permanent headache (kept getting sent to the wrong log-in portal) and customer support was close to useless. Review Source Response from Foxit Software September 17, 2021 Hi Dylan, Glad to hear you are enjoying the reminder and tracking features when sending your documents from eSign Genie. We would be glad to help you with your templates and any other queries you might have. Could you email us your review at cs@esigngenie.info so we can get in touch? Thank you. GM Gonzalo M. Owner Insurance Used the software for: 2+ years ### "Issue with renewal, customer service and follow up procedures" November 14, 2024 1.0 Customer service is hardly available, phone waits are outrageously long. Every option to being transfer on the recorder prompts back to an initial menu unless you pick specific options. As I am writing this today, I already called thrice for an issue we've been having since October and this is for a renewal already approved, with a set quotation and pricing already agreed upon. We ran out of envelopes because of this and can't work properly. I have been waiting on a chat response for over an hour as well. We receive emails regarding the tickets and we respond, but don't get a follow up back even though we give our approval on the solution to our issue. The experience was definitively better when it was under eSign Genie. I don't know why you offer a renewal if you are not going to comply when we gave a green light months ago. Pros Hardly anything positive to say about what's to like, given the recent experience. Cons Customer service is disorganised, lacks communication within themselves, follow ups are ambiguous even though we give approval on the solutions of our issues. Agents take forever to respond, don't give a promised callback either and the ticket is still ongoing. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Foxit eSign It wasn't completely voluntary, we had eSign Genie before it became Foxit Review Source Maryam F. Business Coordinator Real Estate Used the software for: Less than 6 months ### "Amazing product for the price point" September 30, 2021 5.0 Overall super happy with the product Pros The fact that I can set up templates very quickly, its super user friendly, and has super helpful guides / faqs Cons When editing a document before sending out, I have to be careful or it sends it through without having made those changes without asking if I need to edit the document Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Foxit eSign More affordable with full features Switched from [RightSignature](https://www.capterra.com/p/220507/RightSignature/) Right Signature was way too expensive and did not give me the option of templates on the cheaper plan Review Source Thomas N. Primary Counselor & Owner Hospital & Health Care Used the software for: Less than 6 months ### "Cost effective!" December 6, 2021 4.0 Pros I enjoy the ability to create individualized templates and the only limitation is my creativity. Cons I do not like having to re-upload a PDF and re place signature/initial fields etc. when I need to revise a document template. Takes forever. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Foxit eSign The price is more affordable for a small start up business. Review Source Ryan S. ACB Facilities Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Good features and I love the pay as you go pricing" August 6, 2019 5.0 I use eSign Genie to execute residential leases. Being able to sign electronically is great. It saves the tenant time because they don't have to print and scan the lease. It saves me time because I can reuse templates instead of doing each lease separate. I don't have to drive to get contracts signed. It is awesome. Pros What I find the most useful about eSign Genie is that I can pay for their services as needed. The other companies we looked at all want a monthly fee whether we use the service or not. In my case, I only need the service two times a year. eSign Genie gives me the flexibility I want! Cons I suppose the interface could be a little more intuitive. The software is very powerful and because it has lots of capabilities, the interface can be a little confusing if you just jump right in. Switched from [airSlate SignNow](https://www.capterra.com/p/154418/SignNow/) I only an eSign service twice a year for about 25 documents total. SignNow tried to greatly increase the cost of my renewal. Their cost was too much to justify the service. Review Source DG Dayanand G. Warehouse Executive Logistics and Supply Chain Used the software for: 2+ years ### "Decent eSign tool for your organization" January 12, 2025 5.0 It is a convenient and secure eSign tool for you organization. My experience with Foxit eSign has been great. Pros Instead of printing and scanning documents physically, you can directly eSign them using Foxit e-sign which saves your time and money significantly. It provides you detailed information on document signing sequences and progress. You can enable automatic reminders for your documents to speed up the document signing process. It sends another reminder to recipients to sign the document. Even you can set an expiration day for your document. Cons We never faced any issues with Foxit eSign so far. Review Source EL Edward L. Manager Food & Beverages Used the software for: 6-12 months ### "Straightforward to use" August 31, 2025 5.0 Pros Very similar to other mainstream e-sign app. It is secure and efficient enough to have a PDF signature processed without a hiccup Cons There's nothing bad I can say about this for the purpose that I'm using this application for. Very much straightforward in terms of getting a signature Review Source VR Verified Reviewer Director Research Used the software for: Less than 6 months ### "Another alternative for eSignatures" September 2, 2025 5.0 Pros This was actually easy to use - it was a tool we were asked to use for contract management by a client. Cons We did not encounter any issues, and were quite surprised there was a Foxit-branded eSignature solution out on the market. Review Source AB Alex B. Ops Manager Utilities Used the software for: I used a free trial ### "Solid E-Signature Option" November 23, 2024 4.0 Pros It has a ton of features and feels similar to a Microsoft product. Cons Can be a bit tedious to use at times, especially when adding new signatures Review Source JW Jeannette W. Regional Specialist Hospitality Used the software for: 1-2 years ### "Wonderful product for my team" December 2, 2021 5.0 Pros Its ease of use and flexibility. The cost really knocks it out of the ballpark as it is extremely affordable. Cons I wish that I could do multi-level branding since we own and operate multiple properties, just having one company name for branding can make it difficult since oftentimes each user needs specific branding. Alternatives considered [airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Reason for choosing Foxit eSign Pricing and options. It more closely matched DocuSign's product, but eSign has far more options and it's overall easier to use. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Price. DocuSign's prices have continued to skyrocket and negotiating with them became a nightmare. Review Source SJ Sales J. Customer Support Marketing and Advertising Used the software for: 2+ years ### "Authentic eSign Solution" July 4, 2024 5.0 Pros What I like most is the applicability and the many features. It supports multiparty signing, file sharing and signature authentication. Cons When sharing a large file, it's not swift Review Source AB Allegra B. Executive Assistant Insurance Used the software for: 6-12 months ### "Great dashboard and easy-to-use platform" August 11, 2021 5.0 After we needed to find an alternative to our previous e-signature program, I researched practically all of the programs out there, and this was the best bang for buck. Now, after using this for several months, I have to say that I find it hard to believe there is a better program out there for less or more money. This was easy to learn and teach others how to use. The customer support is fantastic, and they host live training sessions to ensure that you can make the most out of the everyday features as well as those more customized features such as adding your logo to documents. Pros First, I really like how easy it is to upload documents straight from the dashboard without having to click on anything. That speaks to how simple and easy the dashboard is to navigate. Even somebody who has never used e-signature software before can figure out how to use the whole system from start to finish in sending documents for electronic signatures. Cons I do not like that I am not able to use this in an add-on for google products as well as Microsoft. That may simply be because it is not a ubiquitous as DocuSign, but this software has all of the same great features for half of the cost. It is still super easy to upload documents from Drive or SharePoint, but add-ons just make it more seamless. Review Source Response from Foxit Software September 17, 2021 Hi Allegra, Thank you for providing such detailed and amazing feedback. eSign Genie is definitely very feature rich and affordable, we are happy to hear that you enjoy the ease of use as well! We currently do offer integration with 1000's of applications through Zapier, currently included in all plans for a limited time. You can create your own workflow and build automations. See all Zapier integrations for eSign Genie here: https://zapier.com/apps/esign-genie/integrations We would be happy to help you get all set up. Could you email us your review at cs@esigngenie.info so we can get in touch? We are here to help, and we hope to continue giving you the best experience going forward. RG Raoul G. Director Hospital & Health Care Used the software for: 2+ years ### "Easy to Use and Does the Job at the Right Price" August 25, 2022 5.0 I'm getting contracts signed 35% faster using Foxit vs. the other application we were using. Pros Ease of use! Particularly when creating forms from already existing PDF documents. Cons I didn't find anything I didn't like so far (after using it for a couple of years). Reason for choosing Foxit eSign Price Review Source TC Terri C. Insurance Agent Insurance Used the software for: 2+ years ### "My Review" August 11, 2021 5.0 We have been happy with eSign Genie and have increased usage this past year and remain pleased with the product. Pros The program is easy to use for my clients and me. I work with a diverse population and have found this program easy to use and easy to explain directions over the phone to clients. The program alerts me when documents are opened and signed so I do not have to keep logging in to check progress. Cons I have not found anything about the software that I don't like. Switched from [RightSignature](https://www.capterra.com/p/220507/RightSignature/) Easy of use and price. Review Source Response from Foxit Software September 17, 2021 Hi Terri, Great to hear about how easy to use eSign Genie is for you and your clients, and how you have benefited from the notifications to track your progress. All of us at eSign Genie appreciate your business and positive feedback. Thank you. JI Jorge I. Senior Engineer Oil & Energy Used the software for: 2+ years ### "Good product, I use it every day" September 13, 2022 5.0 I use it as my preferred pdf reader and it does what I need for. It’s easy to use and even allows me to sign documents Pros I like that it is easy to use and allow me to re-open the same documents that I was using when I last closed it. It can store several number of documents for this reopening. I use highlighting the most and it is also very useful to add text, notes, and comments to your documents with Foxit. A must have Cons That some of its functionality is not quite compatible with Adobe and sometimes working on documents with other people that don’t use it can become frustrating. Also, it is sometimes not as useful for fillable documents as Adobe Review Source KM Kristin M. Exec. Assistant to the Superintendent/HR Director Education Management Used the software for: 6-12 months ### "Great Product at a Great Cost!" March 28, 2022 5.0 My overall experience with Foxit eSign is positive. I will be renewing our contract and look forward to learning more uses for the software. Pros I like pretty much everything about the software. I being able to create documents in our brand with ease. I am still learning the product and becoming more proficient as I use it more and more. The customer is exceptional which is important when I am on a deadline and can't figure out how to do something. Cons Merges were a new learning curve. I wish that I could use my csv files that already been created instead of downloading the spreadsheet and then uploading the spreadsheet. It creates alot of copying and pasting, but it is still better than printing and manually signing 150 contracts at a time. :) Reason for choosing Foxit eSign Foxit eSign met our needs at a reasonable cost. Review Source VR Verified Reviewer Director of Quality Pharmaceuticals Used the software for: 1-2 years ### "Good Basic Solution" August 30, 2022 4.0 Other than a few issues for which Customer Service was slow to respond, it's been a great experience. Pros It is simple and easy to use. We were able to make the transition to using it with minimal training or frustration. Cons It doesn't have a 21 CFR 11 seal or other obvious certification possible. Reason for choosing Foxit eSign Price. Review Source Donald B. Mortgage Broker Financial Services Used the software for: 2+ years ### "Years of delivery on performance" August 31, 2022 5.0 I recommend this product to anyone I know needs pdf editing software Pros The features are always pushing the forward envelope of document technology Cons Trying to get back of of some features is a bit clunky Reason for choosing Foxit eSign A processor friend of mine recommended Foxit Switched from [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Cost Review Source BERNARD W. EVP Information Systems Information Technology and Services Used the software for: 2+ years ### "Excellent Electronic Document Management Software" September 17, 2019 4.0 The eSign Cloud allows us to use it in the field with low bandwidth. Our users cannot function without eSign Genie. Pros This software is very easy to use, the help is plain and simple. The help desk people know their product. We asked for customizations that came back in a few weeks. No other software vendors were willing to customize. The cost per document soon pays for the cost of the software. We can move documents directly into our imaging system. Cons The mobile apps took some time to complete. We had both Androids and Apple products. We wanted both apps completed before we started to use each. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Foxit eSign CUSTOMIZATIONS Review Source Aung Thet N. Freelance Teacher & Assesser Education Management Used the software for: 1-2 years ### "Usefulness of Foxit eSign" September 2, 2022 5.0 I've use foxit reader software quite for a long time, but I started to use foxit esign just for about a year. Then I found out that it is very useful for the way I am working with. Pros E-signature is the most impactful and it is really easy to use. I just have to scan my signature and put it in the software and it is done! I can electronically sign in every form I create in pdf format. What a useful and easy thing! Cons Here I could not suggest the thing in question because I usually don't use some other things and that's why I don't have sufficient knowledge to give my comment on it. Review Source VR Verified Reviewer Executive Growth Coach Management Consulting Used the software for: 6-12 months ### "Solid Fully Integrated eSign Produce" August 30, 2022 5.0 I use the product for client signatures on SOW's, contracts and agreements as well as for capturing signatures from non-profit board members and committee leaders. Pros That it is seamlessly integrated into the main menu of the PDF application, launches and executes in minimal steps with simplicity. Cons Very little, they could make the manual single author signature a bit more distinct and streamlined, but this is a small nit. I find the product meets all my needs for eSigning and more. Review Source VR Verified Reviewer CEO/Agent Insurance Used the software for: 1-2 years ### "eSignature that works " August 17, 2021 5.0 I had one issue and it was resolved quickly. Never had another issue. I am able to make sure clients sign their documents with ease and I don't even use all the feature. Pros Cost effective and simple to use. It didn't require training or special anything. Login and send a document. Cons At first, lack of integration. But now this issue is resolved. Reason for choosing Foxit eSign Simply, easy to use and cost effective. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Cost Review Source VH Victoria H. Licensed Clinical Professional Counselor Mental Health Care Used the software for: 2+ years ### "Foxit kept me working during Covid Lockdowns" August 26, 2022 5.0 For my purposes, the ease of sending out and receiving them back signed is amazing. My clients have never mentioned having a problem. Pros In 2020 I found myself having to move my practice online in a hurry during the Covid lockdowns. I researched electronic signature websites and was grateful to find the friendliest and most helpful customer service as Foxit (then ESign Genie.) Cons I do not use the product as frequently as many other companies, so I find that it is always a bit of a learning curve for me when I return to the site. I have not mastered editing the templates and always struggle a bit. Alternatives considered [airSlate SignNow](https://www.capterra.com/p/154418/SignNow/) Reason for choosing Foxit eSign Great customer service Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Expensive, confusing, poor customer support Review Source Celeste R. Learning & Development Manager Staffing and Recruiting Used the software for: Less than 6 months ### "eSign Genie " September 15, 2021 5.0 eSign Genie is a great tool! Easy implementation, and most important, the real time (chat) support we receive every time we have questions. They also email a transcript of the chat for your future references. The sales team along with the customers find it very easy to use! I highly recommend this signing tool. Pros Ease of learning, implementing and utilization. Real time support with their chat feature and transcription. Cons Unable to lock down fields; however, this is apparently an industry issue - competitors do not offer this also... Alternatives considered [Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) Reason for choosing Foxit eSign Cost, additional options, support. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Cost and support. Review Source Similar Products Featured ## Related categories [Digital Signature](https://www.capterra.com/digital-signature-software/)