# Page 2 | Foxit eSign Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Foxit eSign the right Digital Signature solution for you? Explore 698 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142080/eSign-Genie/reviews --- Foxit eSign 4.7 (698) [View alternatives](https://www.capterra.com/p/142080/eSign-Genie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Foxit eSign ## Showing most helpful reviews Showing 26-50 of 698 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AS Agasti S. Customer services Real Estate Used the software for: 2+ years ### "Foxit eSign - Never disappointed " July 3, 2024 5.0 Pros With Foxit eSign you are able to sign electronically and minimize document lost and also saved businesses time. Integrates well with Foxit reader and it's highly affordable. Cons It have limited features but it worth a trial. Review Source MJM Markee James M. Encoder Computer Software Used the software for: 2+ years ### "Foxit eSign Easy to use" May 27, 2024 5.0 Overall experience with foxit esign is make your work easy and faster Pros All for this product i like is all options cause its very useful. Cons Nothing, all about the foxit esign is very nice Review Source SC Shannon C. Partner Accounting Used the software for: 1-2 years ### "Customer Support Lacking" April 30, 2024 5.0 Overall, our Sales Representative has neglected to provide the correct package for our organization. The rep is impossible to get ahold of, has added incorrect features to our account (even after multiple confirmations). I am constantly calling the support line (after hours, because that is the only time I can get through). Pros It is very easy to set up forms for signature. Cons It is difficult to add features (2FA) to the account. We ran out the day before a critical deadline, and there was no one available to assist me. Was promised call-backs, and never heard back from anyone. Foxit let our organization down. Reason for choosing Foxit eSign Currently using Foxit Editor, so was looking to have an integrated service Review Source AS Antonio S. Contador Accounting Used the software for: I used a free trial ### "Avaliação do Foxit eSign" August 9, 2023 5.0 No geral, estou muito feliz com o Foxit eSign e recomendaria para qualquer pessoa que precise assinar documentos digitalmente. Pros Gostei muito do Foxit eSign porque é fácil de usar e tem uma interface simples de entender. Ele simplifica o processo de assinatura eletrônica, permitindo que eu assine documentos importantes de maneira rápida e segura. Também posso personalizar minha assinatura escolhendo a cor e o estilo. Posso usar o Dropbox e o Google Drive para compartilhar facilmente os documentos assinados. Cons Como usuário do Foxit eSign, eu não gostei da falta de opções personalizáveis no painel de controle. Também achei que as opções de edição de documentos eram limitadas em comparação com outras ferramentas similares. No geral, o Foxit eSign é uma boa solução, mas essas foram as áreas em que encontrei pequenos pontos negativos. Review Source CM Chris M. Managing Partner Information Technology and Services Used the software for: 1-2 years ### "Powerful, Compliant, and Easy" December 2, 2021 5.0 Very positive. The decision to go with eSign Genie/Foxit has been a home run! Pros My client has a very particular process for delivering, executing and archiving multiple forms, some of which are rather complex. Not only was it easy to recreate these forms and deliver them, but we were able to seamlessly integrate this process into my client's very specific workflow. Cons Sometimes the process of creating a form by overlaying form fields on an existing document can be a little tricky, especially if you're aiming for visual perfection. It can be a little touchy. But it can be accomplished with a little patience and effort. In the end, it's a LOT easier than creating secure online forms on a website! Reason for choosing Foxit eSign Features, Ease of Use / Implementation, Price. Switched from [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Not only was the prior solution not compliant or legally sufficient, but it also only partially handles the multitude of forms we needed to execute and maintain. Considerable manual effort was required. Now the whole process is maintained in one system, can easily be modified as needed, and is totally automated. Review Source CJ Carole J. Sales Manager Information Technology and Services Used the software for: 1-2 years ### "eSign Genie is a Top-Notch E-Signature Program!" August 12, 2021 5.0 eSign Genie has made our tedious process of obtaining required signatures on multiple documents so streamlined and easy. We now have a simplified process and a secure place for all our internal documents. This has been a lifesaver for our company! Pros eSign Genie has completely streamlined our documentation process and the way we obtain signatures. It has accelerated our sales process and absolutely improved our production! Cons There is really nothing I have found that I don't like about eSign Genie to this point. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/) Reason for choosing Foxit eSign eSign Genie had all of the features and services we needed at a price point that was much more affordable. Review Source SS Steve S. Data and Quality Assurance Manager Education Management Used the software for: 2+ years ### "Great way to start your digital signing process" September 2, 2022 4.0 Overall we liked the product, despite it's issues. It got us through the times during COVID when we couldn't have face to face interactions with our customers and made it easy to virtually enroll students. It was easy to learn and use so it didn't add that extra stress of having to figure out a complicated system. Pros I liked how easy it was to jump in and start adding fillable fields on to our previously created forms. There wasn't much training needed and I could get the softward to do most of what we needed it to do. I also loved the audit trail so I was able to easily see where our participants were at in their process of completing and signing our applications. I was not the actual user of the software, I was the creator so I can't speak personally about the use of it. Based on feedback there were only minor issues with the software. Cons We updated forms with new or udpated fields pretty often but Foxit did not allow for pages to be replaced with the update versions. Because of this whenver we made changes I had to re-do all of the fillable fields for the entire application which was very time consuming and tedious. It also would have been great if the software could read the uploaded documents and add fillable fields based on what it sees so we didn't have to add fillable fields for everything every time (Adobe has this feature and it's great!) Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing Foxit eSign Biggest reason was cost for what we needed. Review Source JS Jane S. Business Financial Services Used the software for: 6-12 months ### "Very inexpensive and simple platform to use" August 15, 2021 5.0 It was very easy to set up the documents with prefilled information, and send the documents to multiple parties for signature. Overall it is a good platform and is offered at a decent price compared to other e-signing platforms. Pros It was very easy to set up the documents with prefilled information, and send the documents to multiple parties for signature. Overall it is a good platform and is offered at a decent price compared to other e-signing platforms. Cons One thing I would recommend is allowing a customized message to be saved and selected when sending the documents to the party for signature. I entered the same message repetitively when sending documents for signature and it was a bit annoying. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Foxit eSign Pricing Review Source MG Moriah G. Legal Assistant Legal Services Used the software for: 1-2 years ### "Useful, easy to use, and affordable as well. " August 26, 2022 4.0 It is worth trying out and it is cheaper than other competitors. It is a quick purchase and you can use it all the time and don't need to make a subscription. It is nice because you can have it forever and just try out the e-sign process and even if you don't like it for whatever reason, at least you have a PDF program forever. It is 100% worth trying out and purchasing it. Pros You can purchase the Foxit software, so thus you can get purchase the e-sign program as well. In comparison that the other software they don't let you make purchases anymore. You can also get a subscription, and it is much more affordable and not as expensive as the competitors. It is worth the purchase. Cons The biggest thing is it isn't as user-friendly. I used adobe before and the program is more simplified and the icons are easy to read and very legible. It needs to have more how-to-use and easy access easy to use. It might be the difference in why people prefer using adobe or other programs over Fox-it. It isn't as user-friendly and easy to pick up as other programs are. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Foxit is something you can purchase rather than adobe you have to have a subscription to it every month. You can't just outright purchase it. Review Source WB Wayne B. Retail/owner/ online sales used and new merchandise Retail Used the software for: 1-2 years ### "My personal opinion on foxit" May 1, 2022 5.0 Very easy to operate,very inexpensive,and easy to understand. Pros I like everything about foxit,nothing I can say that needs any attention in fixing or making better,but that's my opinion Cons Nothing I like any better in it all,it's all good to me Review Source AK Amit K. Senior Manager - BPR Translation and Localization Used the software for: 2+ years ### "The Best e-signature solution with all business perspective" December 3, 2021 5.0 With eSignGenie, I solved following Pain points of my company: - 1. Executing all our contract workflows majorly through eSignGenie within the scope of the land of the law; 2. Using easy-to-config APIs, we've automated the workflows; 3. Set of industry-standard feature set, we have eliminated the dependencies on the human intervention. The benefits that I'd. 1. Improved productivity; 2. Kept the cost under control, beyond the industry standards. Pros 1\. Ease of use and decision making (Dashboard, Templatization, and Workflows); 2. Exceptionally adaptable to customer needs (API); 3. Exceptionally cost-effective. Cons eSignGenie shall improvise the Support System by including more ways to approach them to expedite the resolutions or seek extended help for custom requirements. Alternatives considered [RightSignature](https://www.capterra.com/p/220507/RightSignature/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing Foxit eSign 1\. Ease of use and decision making (Dashboard, Templatization, and Workflows); 2. Exceptionally adaptable to customer needs (API); 3. Exceptionally cost-effective. Review Source RB Rhona B. Chairman and CEO Commercial Real Estate Used the software for: 6-12 months ### "Press the button, and here comes eSign Genie to the rescue! " January 13, 2021 5.0 I'm grateful to the eSign Genie support team and Kuddos \[SENSITIVE CONTENT HIDDEN\] Everything that we needed to have done, was explained in one minute and I was advised on which plan, could make it happen as well as the price, and the ease of use. No chaos, No drama, but a simplified and Streamlined process overall. Once again, you have to be patient and not want it all done instantley...as it might take you a little bit of time (like maybe 10-20minutes if you just FOCUS in order to get it set up properly). Once you do this, it's done, and you can move onto your next project! Thanks so much. Pros Chat Support available... super helpful. They will provide you with the LINKS to screen shots and videos that you need to get what you need done. You must take your time and not rush when setting up, as to ensure no hiccups during use. Overall, great product and exceptional staff! Thanks again. Cons If you are overly anxious and need to know right this very second, of what to do, you need to take a deep breath, calm down, and THINK about what you actually need to get done. You need to do this before dismissing the product or get frustrated. In my opinion, the product can do and will do what you need to get done. But you need to have a bit of patience.... from there it's all go. Reason for choosing Foxit eSign Less chaos and a sincere effort from eSign Genie Leaders and Team Members to ensure that we are signing up for the RIGHT plan. They are truly concerned with providing you what is best for your company opposed to just trying to sell you on an annual subscription of something that we may not even need. Testing is everything and after getting clarity on what we needed done was possible, it was a no brainer. Thank you eSign Genie, and looking forward to working with you in 2021 and beyond! Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Although Adobe is great company, unfortunately, each call winded up being 1hr, 55min and being transferred back and forth from sales to tech support, and then back to sales and ultimately, for someone to call me back within 4 hours. This took place on 3 different days, over a period of 2 weeks. Submitting a form for someone to get back to you, and unfortuantely no one would get back to you. You must call them. Once again Adobe is a Great company, but not sure what is taking place internally. Due to the frustration and fact that each Rep/Team Member provided completely different information, for each call, just for a simple embed of Online form.... I had no choice but to chalk it up to experience and walk away. Review Source VR Verified Reviewer Private Practice Owner Mental Health Care Used the software for: 6-12 months ### "Works Well for Private Practice" August 21, 2021 4.0 Overall, I am satisfied with eSign Genie. As with all things, there is a curve of learning. Because it is browser based, I can be anywhere and log in to send or review my documents. Pros Overall this is a relatively easy software to use. Once you get the hang of how to add documents and Templates and recipients, it is simple enough to use. I was able to sign up for HIPPA compliance; this required the business plan. Works with Safari on my Mac. :-P Cons I had issues logging in during the free trial and the first couple of times after my purchase. Support was able to fix the problem. I also like least that for my small needs, I had to purchase the largest business plan for HIPPA compliance. I thought it would be a "flat rate" to add to any Plan but it was not. Alternatives considered [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing Foxit eSign I chose eSign because it offered features I needed as well the price was right for my budget. Review Source MF Michael F. Technical Project Advisor Design Used the software for: 1-2 years ### "Satisfied Purchaser" September 9, 2022 4.0 The general use of the software has been positive amongst our team. The one negative that I've had was any time I've needed to work with your customer support team, it's often that I'm waiting most of the day, or even the next day before I get a response to an e-mail. Fortunately I have not needed to put in many help tickets. Pros It was very easy to promote the use of the software within the organization as it's workflow was very similar to existing workflows that we already had in place. Implementation was quick and easy with every user signing themselves up painlessly and working within a few minutes. Cons It can be cumbersome if you have 2 clients (Husband and wife) who both need to know about the contract, but we only need 1 signature. We've had a few examples where we've had a contract sit for a few days because the second party didn't know that it was necessary for them to sign before the contract would come back. A group contact, that would send to multiple people, but only require a signature from one of the group could be a way to handle this. Reason for choosing Foxit eSign The adobe interface wasn't as friendly to new users. The bulk licensing was very restrictive (had to purchase each license separately, versus purchasing the access for the company) Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Bulk licenses for the competitor were vastly more expensive compared to Foxit Review Source NC Nita C. Owner, therapist Mental Health Care Used the software for: 2+ years ### "Ease of use and practical for small businesses" August 31, 2022 4.0 We started as a much smaller business a few years ago. The pricing was reasonable for our use. Within a year and a half, we have grown. While the product is efficient, the cost is considerable for the plans we may choose from. If business could receive credit or partial credit for documents sent that are unopened or unreturned this would be a plus. Pros Foxit software is relatively easy to learn and use. Uploading documents and being able to edit as needed (on each page) is a plus. We are a small business and the software has allowed our business to reach individuals who live outside of our locality. The electronic signature documents provides our business a much more efficient way to obtain releases of information, client registration, and other business related documents. Cons Some clients have complained of having difficulty opening or signing documents (using phones or iPads). We have experienced minor issues with sending errors which seems to have been resolved. Often we will receive documents that are not completed or not signed (multiple pages required to be signed). Review Source LH Lindsey H. Administrator Mental Health Care Used the software for: 1-2 years ### "HIPAA compliant and customizable." September 2, 2022 5.0 The Covid-19 pandemic forced many of us online unexpectedly. We had to quickly find ways to get the necessary documentation from clients without the privilege of being able to see them face to face. Foxit eSign helped us move online quickly and effectively and gave us the confidence that our client's privacy and security would be respected and protected. Now that we are back in the office we still send and receive documents electronically helping us reduce paper waste, and giving our clients access to documents 24/7 through the templates embedded on our website. Pros My number one priority is my client's privacy and security, when i started with esign genie, now foxit esign, they could clearly provide HIPAA security where DocuSign could not. The ability to embed my document templates onto my website and emails is a great bonus as well! Cons I have had clients complain about their ability to complete documents on mobile devices, but for the most part, they are able to complete documents with ease. I like that I can see the documents that have been started so that I can provide assistance when needed. Reason for choosing Foxit eSign We considered moving over to EHR software that included digital client forms. The main problem was finding one that could be scaled down to fit the needs of my small Counseling Agency. Using Foxit eSign allowed us to keep using the familiar EHR software and meet our need for digital documents. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) DocuSign initially promised HIPAA standard confidentially then failed to deliver. Review Source FES F Evans S. Partner Law Practice Used the software for: 1-2 years ### "A Great Advance in Productivity and Time Savings" September 12, 2022 4.0 It is now the primary way that I sign up clients and handle settlements. Pros The ability to take a document and have it executed in a fast, secure & efficient manner and have it distributed to all the parties is far superior to our traditional approach. It really makes life easier in a very hectic world. Cons The thing I like least about the software is the OCR where you have to click each letter or symbol that the software can't read. It can be tedious Alternatives considered [Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/) Reason for choosing Foxit eSign Fax it seemed more focused on what my particular needs were at a better price Review Source JP Jodie P. Business Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great Features Come With Billing Caveats" August 30, 2022 4.0 The software gets the job done and there are resources to help understand how to use the various features, but customer service and billing are frustrating. Pros The software is user friendly and allows for uploading templates for ongoing use. Uploading contracts is easy and there are many options for customizing the fields including whether or not they should be mandatory, dependent on other fields and to which signer they should be assigned. Additionally, the automatic reminders are helpful though I do wish there was a bit more flexibility there. Cons If there are forms that have blocks for numbers (such as social security numbers on W4 forms or taxpayer ID numbers on government forms) the system automatically assigns one text field for the entire row of blocks and if spaces are used to get the numbers to appear inside the blocks on screen they will not appear that when when printed. Billing is a significant con. On the Billing screen the Plan Details shows the allowed number of "documents" per cycle and the current number of "envelopes used". On the Home page the number of "Completed Documents" is shown in the upper right corner. There is no logical or direct correlation between any of these numbers. It was explained to me that a "document" is a single pdf, and "envelope" is any shared set of documents and a "completed document" is one that has been "executed". It is very confusing and makes if very difficult to actually track how many of the allowed documents have been used. Additionally, when we had to renew six months after paying for an annual subscription because we had exceeded our allowance the counter did not reset and now we are being told that we need to renew again. It's been only 14 months since we originally got the software and this will be the third time we paid for an "annual" subscription. My complaint about the counter not resetting is under investigation via a Support Ticket and it's been six days since they said they would look into it and I haven't heard anything. Review Source VR Verified Reviewer Sales account manager Automotive Used the software for: 6-12 months ### "Great option for work. " September 8, 2022 5.0 Pros I started using it when I entered the company, it has allowed me to sign, and edit pdf files which is something very important in my position. Cons The upgrading sometimes is not accurate. It takes long time until we get a new one. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) The company I work in dictated it. Review Source DW Dayna W. Accounts receivable Education Management Used the software for: 1-2 years ### "For very basic use only" November 13, 2019 4.0 Overall it is an ok software and will do. For the price it is reasonable. Pros For extremely basic use this product does quite well! Online chatting went well also, again, as long as you have very basic questions or problems. Cons Unfortunately our company needed intermediate usage and found ourselves quite frustrated frequently. Sending out documents where more than one person, like a married couple, are using the same email address has several glitches. More than 40-50 times, out of sending over 400 documents, the second signature defaulted to the first persons name. So you got a document back with the same name signed twice. And technical support, all the times we contacted them, we're almost completely useless on this issue. Plus you had to describe exactly what went wrong every time you contacted them. It's as if they do not keep any notes. Very frustrating and no resolution. We are looking into a different signing company again. Reason for choosing Foxit eSign It allowed us to have more than one signature from the same email address, or so we thought.... Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) The price. Docusign tripled there prices which is very unfortunate because we have not had problems with their software. Review Source Response from Foxit Software November 17, 2019 Hi Dayna, Thank you for your review of the application. We will launch an investigation to see why this issue is occurring. You can certainly use a shared common email between husband and wife; however, frequent name changes during data entry may have been difficult in our system due to security and identity management issues. While we do understand it is frustrating not be able to keep changing names of the people, it makes our system safer and legally binding. We will reach out to you again to train you further to show you how to avoid such issues. We do have a hundreds of companies using this feature and are very happy with the results. If you can spend a little time in showing us the issue you are facing, we will make sure that our team will do everything possible to eliminate any problems. Again, sincere apologies for any inconvenience. We will launch an investigation. We will appreciate your showing us the problem on an online meeting. MP Manuel P. Asesor fiscal Law Practice Used the software for: 2+ years ### "Una alternatiba a Adobe Acrobat Profesional " February 19, 2023 4.0 La experiencia de usuario, navegación por los menús y funcionalidades son más que correctas. Tiene todo lo que se necesita para trabajar en una oficina con documentos pdf sin ningún problema y con garantía de su buen funcionamiento. Pros Es un software muy completo, y una alternativa a Adobe Acrobat Profesional. Quizá no llegue a tener las mismas funcionalidades pero el precio lo hace muy competente y una alternativa sería al programa de Adobe. Es versátil y funcional. Cons Quizá no llegue al nivel de Adobe, pero realmente es una muy buena alternativa, si hay ciertas funcionalidades que no necesitas y que si se encuentran en Adobe. Con todo esto, es un software muy recomendable como alternativa a Adobe. Review Source KF Kharylle F. Medical Technician Medical Practice Used the software for: 2+ years ### "Foxit eSign is a MUST if you always deal with important documents." September 4, 2022 5.0 Pros You can do many things with Foxit eSign, but the thing that I like the most about it is that you can manage the signatures you need for a document. Like when you need a signature you can quickly make one right from your devices or with the use of an electronic signature pad, import it from third-party apps that generate signatures, paste directly the snapshot of the signature, or download the signature online. There are a lot of choices and it depends on the user on what is convenient for them to use. Cons Additional security for the signatures so that no one can access them if you leave your device unattended. Review Source ML Michel L. Director of Business Development Biotechnology Used the software for: 1-2 years ### "Very Useful App" September 12, 2022 4.0 Its really good. But its my responsibility to give it more time to learn how to use it well. Pros Opening and working with PDF. There are many functions and capabilities available. Cons I just do not know how to really use it for all of its functions and capabilities. Reason for choosing Foxit eSign Not applicable Review Source Nikhil T. Sales Manager Marketing and Advertising Used the software for: 6-12 months ### "Decent, gets the job done with not too many bells and whistles" November 27, 2019 4.0 Good, I'd suggest it , if you're working with a limited budget. Pros I like the fact that it has a follow-up option. Esign genie is a no frills software that does as it says, the use of the interface requires no extra study or training. Its simple and effective. Cons I dislike the user interface, when sending contracts , i.e the last stage of the deal, the interface could be better, i feel, other than that, in terms of features, i have no worries. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Budget constraints Review Source Response from Foxit Software January 3, 2020 Hi Nikhil, Thank you for taking the time to review eSign Genie! You are on our "Pay-As-You-Go" plan which comes with 5 free Documents. This is a great option for many of our customers. Although this free version of our software has a limited feature set; you get access to our industry leading security that meets the most demanding compliances (HIPAA & CFR 21 Part 11). If you would like all the "Bells & Whistles" you can check out our "Professional" or "Business Premium" plans. We offer the most comprehensive industry leading features such as: white labeling, bulk send via excel upload, and online power forms that can be embedded into any hyperlink, button, website or application. Also, we are proud to announce a full refresh of the user interface. Please check out this blog post to see a teaser of our new screens: https://www.esigngenie.com/blog/esign-genie-releases-a-new-user-interface-experience-and-branding/ --> eSign Genie Customer Success Team TH Tiara H. Founder Media Production Used the software for: Less than 6 months ### "Better options out there" June 6, 2024 3.0 Pros Affordable and the interface is simple to navigate. Cons The app and website is very glitchy and I can’t connect most of the time. Also, your digital signature is never truly captured because I have to manually re write it every other time I log in. Review Source Similar Products Featured