# Page 3 | Foxit eSign Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Foxit eSign the right Digital Signature solution for you? Explore 698 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142080/eSign-Genie/reviews

---

Foxit eSign

4.7 (698)

[View alternatives](https://www.capterra.com/p/142080/eSign-Genie/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 3 - Reviews of Foxit eSign

## Showing most helpful reviews

Showing 51-75 of 698 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GA

Guy A.  
Dealer principla  
Telecommunications  
Used the software for: 2+ years

### "Foxit reader far better than Adobe reader"

September 5, 2022

5.0

I don’t use eSign

Pros

I love foxit reader for PDF. It is far superior and less resource intensive than Adobe. It launches quickly and works every time without any weird error messages.

Cons

Sometimes after performing a routine update of the foxit reader sometimes happens we’re every document I open, automatically prints. It is irritating but simple enough to fix by uninstalling and reinstalling the program.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Adobe’s product kept crashing my system and was unreliable.

Review Source

RT

Regina T.  
Office Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "eSign is very affordable. "

August 16, 2021

5.0

Quick, easy and affordable. If you are a small business as we are, then it's perfect and not as expensive as DocuSign.

Pros

It's been very easy and intuitive to use and allows me to get documents to our clients immediately for quicker responses. Everything is easy to use and straightforward. Customer service is very responsive as well.

Cons

Not much, really. A few things can be confusing at the beginning, but as soon as you know how it works, there are really no issues.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

DocuSign was very expensive and their fees went up! Maybe a good for big companies, but not us.

Review Source

VR

Verified Reviewer  
Production Project Engineer  
Food Production  
Used the software for: 6-12 months

### "Top Notch e-Sign Solution for Manufacturing"

October 29, 2023

5.0

Foxit has helped us set up a well-oiled e-sign system for both internal and external use. We use it in HR, Sales, Finance, and even in some areas of production like health and safety. It was relatively easy to set up and hasn't caused me any headache since. If I had to give points for improvement it would be improving the mobile interface and cloud features, but other than that, it's a very handy tool to have around

Pros

1\. Foxit is very easy to use even for non-technical people. We use it across all kinds of departments and we rarely run into issues or have problems figuring things out. 2. It's got tons of ready-made agreements available. These are good for saving time but they've also given us lots of ideas as to what else we can use Foxit for.

Cons

It would be good to have the native integrations expanded. We had to set up api syncs for some of our other tools despite them being pretty widely used.

Alternatives considered

[airSlate SignNow](https://www.capterra.com/p/154418/SignNow/)[Docusign](https://www.capterra.com/p/121506/Docusign/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Review Source

Alexandre Binh Minh P.  
Research Engineer  
Research  
Used the software for: 2+ years

### "Foxit is my favorite eSigning tool"

August 29, 2022

5.0

In general, I am happy with the program. Beautifully designed. Easy to understand for people of all ages. Safe. Convenient.Depend on the period of my business, I will use it more or less, therefore the choice of whether sticking with an annual subscription or coming back to the eSignature function of Foxit Reader. Highly recommended.

Pros

Started with the integrated in Foxit reader program, the eSignature function was my favorite reason for choosing Foxit instead of other pdf readers and editor. Now fully developped into a pro software on both computer and phone, foxit eSign works much more easily (only drag and drop) and securely (with added authentification). Convenient and safe, what can I ask more from a signing program?

Cons

Maybe the cost. $99 for personal use might seem too much for customers like me (i.e., I am usually the one who get proposed a contract, and rarely the seller. But this is totally personal. The price is not high at all for commercial users who provide multiple valuable contracts per year.

Review Source

TH

Thomas H.  
Director, Project Development  
Utilities  
Used the software for: 6-12 months

### "Signature function does not work."

August 29, 2022

2.0

Hate the experience. I wish I could convince my company to change to another package. Please do not send me a gift card. I suspect if it comes from your company, the card will not work and the experience will be agonizing.

Pros

I do not like much about this product. I wanted to like it, I need to like it, because I am forced to use it every day. This product is hampering our audit procedures and the timeliness of our approval process. I guess the good thing about this product is it forces us to maintain our manual back up systems, i.e. print, physically sign, scan, save, send.

Cons

The signature function does not work properly. When I try to save, my subscription has expired? The software does not allow me to save a document after signature. When I do apply a signature image, it does not allow me to rotate the document and maintain orientation with the signature. This software is very difficult and time consuming to use. The menu system and toggle switches for options are not intuitive. I miss Adobe.

Switched from

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Our systems people forced it on the users. Very bad decision.

Review Source

VR

Verified Reviewer  
Psychologist  
Mental Health Care  
Used the software for: 1-2 years

### "Simple, Cost Effective and Easy to Use!"

August 16, 2021

5.0

Pros

I like how it was easy to create a document template that requires a signature by my patients. Patients expressed that it was easy to read and sign without difficulty.

Cons

I am satisfied with eSign Genie and I have no complaints.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Foxit eSign

Ease of use regarding creating a template and patients feedback.

Review Source

KK

Karambir K.  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Affordable and Easy-to-Use Document Signature Solution"

December 13, 2021

4.0

I was generally satisfied with eSign Genie and would look to use it again in the future when we are ready to conduct our next research study.

Pros

We needed a solution that provided the ability to integrate with other web-based components via webhook. Also, the IDE for creating signature documents and templates was easier-to-use than those of the other tools we evaluated.

Cons

We needed to audit sign-ups for a research study which required that we be able to review document signatures retroactively to confirm that an individual had not already participated. Our service level agreement did not support retention of log information for document signatures any further back than 30 days, which meant we lost the ability to audit individuals who had signed up at the beginning of the study. It would be ideal to have a dedicated storage of audit data and a more full-featured user interface with which to search.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Reason for choosing Foxit eSign

The sales staff and pre-sales technical support was far superior to the other products we evaluated.

Review Source

John M.  
Business Owner  
Information Services  
Used the software for: Less than 6 months

### "eSign Gene is the name"

December 5, 2021

5.0

Pros

We found eSign Gene easy to integrate with the business process. World class support was always available.

Cons

More work with third party automation integration such as Microsoft Flow and Integromat. Other esign products have already been deployed so app / module templates are already in place.

Reason for choosing Foxit eSign

Support and product easy-of-use

Review Source

MR

Maribel R.  
Creator  
Design  
Used the software for: 2+ years

### "Pleasantly Surprised"

September 7, 2022

5.0

I loved eSign when it was part of the FoxIt bundle. I have not used it since we have had to pay for it.

Pros

I like the ease of use. Because it is similar to other software products, it is intuitive.

Cons

I liked the Foxit signing feature and dislike that I have to pay for it additionally now.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Foxit eSign

Because it was part of Fox It

Review Source

Blair W.  
Human Resources Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great way to go digital!"

February 15, 2019

4.0

eSign Genie is incredibly affordable compared with other options - this is a big deal for a public library with limited budget. We have gone fully digital and eSign Genie was a big part of that process and its success.

Pros

eSign Genie allows me to upload my own custom PDF documents for signature and create templates for specified recipients or as an online form that anyone with the link can access. I love the notifications when a doc has been signed and the ability to send out reminders if they haven't. We have locations across a wide area and being able to get signatures from employees by email is such a time-saver.

Cons

The site can be a little slow and glitchy sometimes. It doesn't like it if you try to delete templates.

Review Source

Response from Foxit Software

December 4, 2019

Hi Blair, Thank you for taking the time to leave a detailed review! I am happy to announce that eSign Genie has overhauled, tuned and upgraded our database resulting in 3 second maximum load times on every screen of our application. Searching for a document is now instantaneous. eSign Genie has always focused on having an Easy-to-Use, Legally Binding and Comprehensive eSignature Solution. We now have the fastest eSignature Solution too! -->eSign Genie DevOps Team

Pamela K.  
Small Business Owner  
Consumer Services  
Used the software for: I used a free trial

### "What little time I used the app"

September 6, 2022

4.0

Pros

Integration with my existing system was impossible with the little time allowed in free trial

Cons

Extend the trial period to all users to integrate with their system and see if it's a good fit

Reason for choosing Foxit eSign

Free trial

Review Source

EJ

Elizabeth J.  
Administrator  
Information Services  
Used the software for: 2+ years

### "Affordable and indispensible business tool with all the features we need."

September 13, 2022

5.0

Great. When I've needed support, that has been quick and friendly.

Pros

As a small business, most pdf software is beyond our budget. Foxit is super easy to use, affordable, and reliable.

Cons

The only issue is not being able to finalise a document after sufficient (but not all) signees have signed.

Alternatives considered

[Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/)

Reason for choosing Foxit eSign

Affordability

Review Source

MIS

Mohammad Iqbal S.  
Assistant Manager - International Sales  
Information Technology and Services  
Used the software for: 2+ years

### "Best Way to Sign the Documents Digitally"

May 4, 2023

5.0

Very beneficial for signing and managing documents like contracts and agreements. Makes the documentation process easy internally and externally. It is the most trusted way for documentation.

Pros

A great solution to manage the documentation and agreements. Very easy to use and sign the documents. Also, it has apps for Android and iOS platforms, which makes it more handy.

Cons

Managing some complex documents might be difficult due to limited features.

Review Source

SF

Sue F.  
Executive Assistant  
Farming  
Used the software for: 2+ years

### "Great for common day usage"

August 27, 2022

5.0

It's fantastic for completing forms in any format. We just save them into pdf, and fill in the blanks and they look very professional.

Pros

That it is very easy to use and you can add and edit pdf documents.

Cons

Adding signatures seems to be very cumbersome. I can never seem to find the functions to insert them

Alternatives considered

[Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)[Adobe Workfront](https://www.capterra.com/p/268205/Adobe-Workfront/)

Reason for choosing Foxit eSign

Cost and ease of use

Switched from

[Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)

Fox It is more cost effective and easier to use

Review Source

Frederico E.  
Dono e Professor  
Arts and Crafts  
Used the software for: I used a free trial

### "Foxit, melhor software de leitura de pdf e para colocar assinatura!"

April 6, 2023

5.0

A minha experiência é bastante positiva e já dura há alguns anos. Este software foi aconselhado por um amigo e hoje sou eu que o aconselho.

Pros

O que mais gosto no Foxit é o facto de poder acrescentar uma assinatura digital e por este processo ser feito de forma segura.

Cons

Não tenho nada que não goste neste software, tenho utilizado a versão gratuita e para o meu tipo de trabalho tem sido suficiente.

Review Source

DM

Derek M.  
Business Owner  
Entertainment  
Used the software for: 1-2 years

### "A must-have for electronic documents!"

August 26, 2022

5.0

Foxit allows me to use a high-tech software that is professional and helps my customers more easily complete an agreement for the services we offer.

Pros

What I appreciate most about the software is the low cost, ability to have plans that meet my usage needs, the ability to save it directly to my Google Drive where all contracts are stored, and the flexibility I have to create customized documents. I have used this service for almost 2 years now and looked at other options as well. They are typically more expensive and foxit does a fine job of meeting my needs, just as much as any other electronic document software.

Cons

At times the software feels a little clunky. There's nothing that is a deal breaker for me, but it can be somewhat difficult to line up the fields that need to be completed within the documents and to the customer, I wonder if it looks unorganized or messy.

Reason for choosing Foxit eSign

Cost savings, and at the end of the day - foxit does just as good a job that any other service based on my business needs.

Review Source

VR

Verified Reviewer  
CEO  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Electronically Signing Documents for Small Business Made Easy!"

December 3, 2021

5.0

The overall experience has been positive and I just wished that I would have heard from my rep about the ownership change.

Pros

I am so grateful for this software. As a small, independent business owner, I had to move forward to the digital age and learn how to process documents electronically. ESign Genie has made it so simple and intuitive for me to do that.

Cons

It would be nice to integrate Google Docs with the software and be able to pull from there. Setting up the template has been a challenge with the boxes but I am getting better with it.

Review Source

HM

Heather M.  
Owner, Therapist  
Mental Health Care  
Used the software for: 2+ years

### "Affordable, reliable, professional and HIPAA compliant"

August 12, 2021

5.0

Pros

It's easy to take existing documents and upload them as-is or make them form-fillable. As a therapist, I update my forms with small changes somewhat regularly, and I love that I can upload the new version right over the old one, and my fields stay mainly in the same place. I don't have to re-create every time. It's also crucial that the platform be simple for my users (clients), and that it works efficiently on any device while also being secure and HIPAA compliant.

Cons

Because the email notifications about documents to review come from eSignGenie (which is an unknown name to some), the email can end up in the spam filter. This happens about 1-2% of the time for me.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Foxit eSign

Ease of use, features, and price for HIPAA compliant options

Review Source

JC

John C.  
Engineer, Teacher, Landlord  
Real Estate  
Used the software for: 2+ years

### "Brillaint software. Effective. Easy to Use. Perfect for my business."

September 12, 2022

5.0

Very positive. We have used it for over 2 years and is perfect for what we need it for. Great deal.

Pros

I am not a super techy person. But this software has been very easy to use and get a grasp of. I know use it all the time and feel very comfortable making contract modifications should clients want a slight adjustment. This software makes it easy. Even for me!

Cons

Not a biggie.... but the notice page when you are about to send out the agreement for signatures is a bit unappealing. I often have to take a second look at that page to make sure its wording is correct. It would be nice if it simply showed you a copy of the email that is going out.

Review Source

LS

Laura S.  
Customer Service  
Insurance  
Used the software for: Less than 6 months

### "Low Cost - Highly Effective ESignature Platform"

September 2, 2022

5.0

I am extremely happy with Foxit ESign. There are so many features that we don't even know about. The other platforms wanted to charge for the essentials, and then addons. This one gave us all the features we need and many more for an extremely low price.

Pros

This platform is extremely easy to use and I love the templates. Being able to go in and slightly change forms and documents and send them out quickly for multiple signatures is making my job so much easier. Other platforms limited templates to 3 or 5 even with paid versions. We haven't even been able to make enough templates to use our 50 allotted templates. Our clients rarely call us with questions because the user interface is so easy for signers.

Cons

The only feature I wish the platform had was to send personalized email to each party receiving or signing the documents. This may be a feature but we haven't figured it out yet.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Xodo Sign](https://www.capterra.com/p/160894/eversign/)[PandaDoc](https://www.capterra.com/p/131735/PandaDoc/)

Reason for choosing Foxit eSign

The cost and features.

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

DocuSign was far to expensive for the number of documents we need signed. They had small or huge plans. Nothing that fit us.

Review Source

DM

Donna M.  
CSM  
Financial Services  
Used the software for: 2+ years

### "Capturing signatures with Foxtit eSign"

September 12, 2022

5.0

Using the software cuts down the time from sending to receiving signed orders. The Salesforce integration auto kicks off the next process in the workflow. Salespeople grasp how it works without too much training and are capable of using the additional functionality from the Foxit Send pages.

Pros

Simple to send out documents for digital signatures. We have it hooked into Salesforce, which helps us with our Salesforce workflows of sending out order forms and processing when executed automatically..

Cons

the features i use all work fine. i do not know about anything I do not use.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Foxit eSign

We started with Docusign but they were less than helpful setting up the Salesforce integration. Mahender Bist was amazing at helping get this up and running, even though it was a trial. His assistance made it an easy decision as the Support was excellent.

Review Source

LR

Len R.  
CFO  
Medical Devices  
Used the software for: 2+ years

### "Good product, signature link sometimes does not work"

August 26, 2022

4.0

as above

Pros

Affordable, convenient, understandable interface

Cons

I have had many instances where third-party signatories are prompted to enter a password, create an account, or the can't raise the document to sign because the link in the email doesn't work. This is a huge problem. It makes the platform unreliable, and in many cases has forced me to execute documents outside the platform. Your support team has not been able to help. I've contemplated switching to DocuSign when this has happened but still sticking with you.q

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Reason for choosing Foxit eSign

We didn't do an aggressive comparison. Your platform looked good enough to try and the pricing was attractive so we jumped in. It's been sticky enough to stay for nearly 5 years now across all our accounts - Gemini Medical Technologies, Sentinel Medical Technologies and RedDress.

Review Source

VR

Verified Reviewer  
Director  
Oil & Energy  
Used the software for: 1-2 years

### "Excellent"

January 15, 2019

5.0

Very good indeed. Being able to have our customers sign legally binding contracts easily, digitally, on any device under the sun and have copies of the finalised contracts be delivered to the emails of the signees upon execution has really been a game changer for our business.

Pros

It is exceptionally well designed and thought out. You can really tell that eSign Genie has been written with the requirements of the users in mind, not your typical, big company "here's what we can do irrespective of what you actually need" mind set. All of our requirements were already integrated into the software, which is clearly the result of listening to users and implementing their requests. The end product is extremely easy to use and our customers have commented on the improvement to our whole business process that it represents.

Cons

Nothing, it's great! Can't really say anything bad, just need to fill characters...

Review Source

CT

Chris T.  
Managing Director  
  
Used the software for:

### "service above and beyond!"

August 28, 2015

5.0

I have used different e-signature sites for the past couple of years. Not a big user, dozen or so times a year. I have a small real estate business so I need to have leases signed etc. There are 3 areas that distinguish one e-signature provider from another in my experience: price, customer service quality and availability, and site security. In these three elements, eSign Genie is superb and superior to all others I have tried. For site security, they have more built-in layers of protection and precautionary measures than their competitors (this does make their software slightly more complex to work with, but it's not hard to pick it up) For price, they offer paid packages, as all others do, but they also provide a free option. I'm sure it doesn't have the bells and whistles of the paid packages, but it does the trick just fine for simple documents signings ' and free is a great price. For that alone they deserve to be applauded. But what really sets these guys apart, is their standard of customer service. Truly impressive. Quick example of this. I sent out a document. Notifications came in as the tenants signed. Then a notification saying the document is executed available for download. I open my account and the document is there, along with a separate security certificate, which I opened first. I then opened the executed document. Only to find it was blank of any signatures! So I either have to re-send the document to my 4 tenants and tell them to sign again. Or I can try to reach out to customer service and ask what happened here and can you pull my document out of cyberspace? Now this is happening on a Saturday morning mind you. As I hope not bother my tenants, I decide give their customer service a try. Sent an email, thinking I might hear back from someone on Monday with what can be done. Couple hours later I get a reply from eSign Genie. Mahender Bist writes to say our technicians are checking into this, give some time please before you re-send your document. The next day, Sunday now!, I get another email from Mahender. Our technicians have recovered your document and discovered what caused your glitch. Please check your account and thanks for your business. First time user, free user, writing customer service on a Saturday, problem resolved on Sunday. So no Mahender, it's me that wishes to say thanks - to you and your team for your astounding service standards and fabulous software service provisions.

Review Source

DS

Debby S.  
Culture Lead  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Foxit e-sign"

December 30, 2021

5.0

From initial enquiry to being a content user of the product I cannot find any major annoyances. The few little 'wishes' are more than likely down to my lack of familiarity with the product and I suspect that in time I will find that the things I 'wish' I could do, I actually can do :-)

Pros

The customer service and support are beyond reproach, and have been super helpful throughout my short time with Foxit. I expected that once we had purchased the software that the help wouldn't be as readily available but I am very pleased to sdat that this is not the case.

Cons

I find the inability to buld download completed documents a little annoying but this may just be my lack of familiarity with the product.

Reason for choosing Foxit eSign

Not Applicable

Switched from

[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)

Despite many calls to their tech support \[which was always an overseas call centre\] requesting help in sending the same file to many people to sign, in 12 months soone mentioned that they offered a bulk send product. This poor customer service led me to seek out another provider

Review Source

Similar Products

Featured