# Page 5 | Foxit eSign Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Foxit eSign the right Digital Signature solution for you? Explore 698 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142080/eSign-Genie/reviews --- Foxit eSign 4.7 (698) [View alternatives](https://www.capterra.com/p/142080/eSign-Genie/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Foxit eSign ## Showing most helpful reviews Showing 101-125 of 698 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jim G. President/CEO Financial Services Used the software for: 2+ years ### "eSign Genie Product" December 10, 2018 5.0 I really enjoy working with the management team at eSign Genie. We are a reseller and have their product integrated with our solutions. I definitely recommend eSign Genie. Pros The product is fully integrated with our solutions, and the team at eSign Genie has been great. The members like the ease of use, and timeliness of the electronic signatures. eSign Genie is also very affordable, which really helps with some of our smaller clients. Cons Nothing, the software works great. No Cons with eSign Genie. Review Source LA Lyvia A. Analyst Information Services Used the software for: 6-12 months ### "Foxit E-sign for companies" August 30, 2022 5.0 I use it in my daily activities and I enjoy using it. I don't spend much time to send the documents to signers and I can access all the signed documents very easily. Pros It's easy to use and very friendly. We don't have to spend much time learning how to set up our documents on it. Cons It's a little bit expensive, but it is woth the cost. Reason for choosing Foxit eSign It seemed less expensive and we are already familiar with foxit products such as the pdf reader and the pdf editor pro. Review Source AA Andrea A. Owner/Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Awesome Choice" September 13, 2022 5.0 I have always been satisfied with the software! I haven’t had any issues at all. Pros The ease of implementation and the time saved by converting from paperwork. Cons I haven’t had any issues with the software at all so at this time, I feel it is perfect! Review Source NG Nathan G. COO Public Relations and Communications Used the software for: 1-2 years ### "A great reliable and easy to use service" September 1, 2022 5.0 We needed an easy, reasonable priced e-sign service provider, and that is exactly what it is. I highly recommend this service to anyone who requires it. Reason for choosing Foxit eSign Tried it out. It was easy to use and would not confuse our less computer savvy clients. Review Source VR Verified Reviewer Designer Architecture & Planning Used the software for: 6-12 months ### "FOX it Review" August 26, 2022 5.0 Worth the purchase Pros The ability to edit the pdfs and use different sized for printing. Cons Sometimes it read weird in the printer, other than that its solid. Review Source LA Loran A. Chief Business Development Office Accounting Used the software for: 1-2 years ### "Easy to Use for Businesses and Clients" December 9, 2021 5.0 Great, staff, service, and product are all great. Pros This platform for eSign is very user friendly, I have used a lot of eSign platforms and I have the fewest client questions/issues using this specific platform. Cons My remember password seems to be an issue, however, it lets me in. It shows too many characters. Reason for choosing Foxit eSign \[SENSITIVE CONTENT\], product, service, price Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Cost for what we needed. Review Source CB Colton B. Owner Online Media Used the software for: 6-12 months ### "Great PDF Signature Application" August 26, 2022 5.0 I've recommended this program and have been using it for years. I've had zero reason to change to a different program or company. Pros I love being able to store my signatures secretly and have them applied automatically or when I tell the program to use it. Cons I can afford it but everyone can dream that something becomes more affordable. Reason for choosing Foxit eSign I've used it for years and trust it to always be there for me in the future. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) I like supporting smaller businesses. Review Source JF Joseph F. Attorney Law Practice Used the software for: 2+ years ### "Long time user" December 2, 2021 5.0 Pros I have been using Foxit ESIGN (formerly esigngenie) for several years. I use it every single day in some form or another. Once you set up a document, the process of having your documents signed is seamless. The customer service is always there to help, and I highly recommend this website over the others. Cons They recently upgraded to allow for .doc documents. I have no other concerns for this product. Review Source VR Verified Reviewer Owner Financial Services Used the software for: Less than 6 months ### "Free trial and pay as you go option" August 13, 2021 5.0 Great so far. Pros I love that I was able to try this out with several documents and then use a simplified pay-per-use option with a reasonable minimum. I don't use e-signing often, so the plan is very cost-effective for me. Cons Compared to other e-signing software I've used, e-Sign Genie is quite comparable, so I really don't have any complaints. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/)[DigiSigner](https://www.capterra.com/p/151821/DigiSigner/) Review Source AO Adetola O. MG Computer & Network Security Used the software for: 2+ years ### "Cloud Online Document preparation and editor " March 21, 2023 5.0 Pros I can work anywhere I am. I can edit and sign contracts. With it I can edit and read pdf. Convert and document to any format. It makes my work so easy. Either am in office, on the road, in the car , at a fast food restaurant. Foxit is ready for me Cons It does not work perfect on mobile. The capturing and editing need to be mobile friendly Alternatives considered [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Review Source TJ Tabatha J. Marketing and Intake Lead Law Practice Used the software for: 2+ years ### "Has Helped Up Tremendously" September 6, 2022 5.0 Overall we are please with our Foxit eSign experience! Pros This software is simple to use and is used by everyone in our company. Our clients love it as well because it is user-friendly and not complicated. We are so happy with this product! Cons We have trouble getting technical assistance at times, and that process takes longer than need be. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Foxit eSign was more cost effective and a better option for the needs of our company. Review Source JS John S. IT Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Digital Meetings Are A Must - Foxit Makes It Easy To Track Participants" February 25, 2022 5.0 Our overall experience has been wonderful so far! Keep up the good work! Pros We like mostly that we are able to filter on the forms we created on the platform. We have two meetings that require confidentiality forms so this helps us keep track of all signatures coming in. Cons It makes me go through a huge process to enter simple information and if I need edit something afterwards there is no way to do so. Its a pain because I would have to restart. Reason for choosing Foxit eSign We chose Foxit because your customer service representatives understood the needs and gave us the best solution. Review Source KM Kim M. Director of Operations Consumer Services Used the software for: 2+ years ### "Good option for our Referral and Placement business" August 25, 2022 5.0 Use it daily for contracts and disclosure statements. Just learned how to use the multi-signer feature and works great. Customer service has been supurb. Everytime I have needed help they have been very responsive and resolved my issue. Pros It houses documents for easy retrieval and accomplishes all our needs. Cons I can't really say too much about cons. It does what we need it to do. I haven't explored too much on the reporting features but first glance did not see that as too robust. Could just be me not taking enough time to learn it. Reason for choosing Foxit eSign Pricing Review Source KC Kathleen C. Paralegal Law Practice Used the software for: 6-12 months ### "Great Product for Great Price" August 25, 2022 5.0 Pros This software is super user friendly. A lot of our clients are not tech savvy people and it has been so helpful having an easy software that allows clients of all levels to sign. Cons Honestly, the only nitpicky thing I dislike is having to click and drag the buttons onto the documents instead of them clicking when I stick. I also wish completed documents came with email saying that they were completed instead of just a link where we have to log back in and download them. Review Source WT William T. Staff Accountant Primary/Secondary Education Used the software for: 6-12 months ### "North Huron Schools FoxIt Review" August 26, 2022 4.0 Overall, the experience has been good. Pros The software is easy to use for creating, editing, and obtaining signatures. Cons Customer service is generally slow to respond to questions or concerns. Also, we are trying to increase the number of envelopes we purchase and it has taken over a week to get the increase. This causes disruptions within our processes and is causing our stakeholders to be frustrated with our processes. Also, there is no way for the users to see how many envelopes are remaining to know if we need to order more. It seems like there would be a much better process on the part of FoxIt to make this more efficient for the end user. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Price was too high for the number of people using the programs. Review Source ZH Ziad H. student Political Organization Used the software for: 1-2 years ### "perfect Application " July 4, 2022 5.0 It was a good experience and I like it. Pros The most thing i like about this software is that it gives a completely free option to use to make a PDF and to transfer files from word to PDF. Cons It is expensive for some people who need only to make PDF as there are other apps that provide the same service and completely free. Review Source MH Megan H. Human Resources Specialist Government Administration Used the software for: I used a free trial ### "User-friendly program with everything you need!" February 28, 2022 5.0 Overall I have no complaints and their customer service is outstanding. Pros The best thing about this software was all of the features that it offered. I love that you can create and store templates and that you can track your progress. Cons The only thing that I wish this offered was that it would pair with Outlook Email. Reason for choosing Foxit eSign I like that Foxit eSign was affordable and that is offered so many features. Review Source VR Verified Reviewer VP Information Technology Food & Beverages Used the software for: Less than 6 months ### "Selection of eSign Genie" July 14, 2020 5.0 We use the solution for California hourly work agreements, we are receiving exactly what we needed from the solution at a fraction of the cost from the competition. Pros From discovery to implementation eSign Genie has exceeded our expectations. The API features and ease of use were exceptional. The pricing could not be beat. During implementation we ran into a limitation in the API and expressed our needs and the dev team quickly turned around a solution that would eliminate our issue. We implemented the solution about 5 months ago and we haven't had any issues with the product. If you need an affordable, feature rich, API open solution, for e-Signature then eSign Genie may be a great fit for your needs. Cons I'd love less limits on the user counts in the platform but they are quite flexible when you ask them to be malleable. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Foxit eSign Pricing and ease of use with the API Review Source AT Andrew T. Administrative Executive Education Management Used the software for: 1-2 years ### "Great product with regular updates. " August 31, 2022 5.0 It's been very pleasant and I'm a loyal customer (though a non-paying one at the moment). Pros It's intuitive to use and works well. There are regular updates which keep the program working and looking up to date. Cons Limited (almost none) PDF editing capabilities for the free version - I only need the function to add or delete specific pages! Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Adobe (the free version) was more cumbersome to use, less intuitive and functional. Review Source HG Hugo G. Owner Financial Services Used the software for: 1-2 years ### "Despicable Behavior!" August 25, 2022 3.0 Vile. Pros Nothing after the treatment I have received! Cons Everything! The customer service is horrendous. I called about the plan I have and explained that I did not need a plan of the magnitude and they refused to credit me the money after the renewal kicked in 12 hours earlier! I was not alerted by email about the automatic renewal happening or I would have said I do not need such a large plan. Regardless, they did not care about my situation and told me tough luck. Reason for choosing Foxit eSign I don't know. Review Source RW Richard W. President Insurance Used the software for: 2+ years ### "Excellent product" August 25, 2022 5.0 Makes it easy to sign documents. Pros It is very easy to use. Works great with Foxit PDF editor. Cons To me there are no Cons, it works as it is supposed to. Switched from [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Foxit s a superior product. Review Source RW Randy W. Owner Banking Used the software for: Less than 6 months ### "Puts DocuSign to Shame" February 24, 2021 5.0 eSign Genie has been a total solutions for all my e-signing needs. Since I'm in the financial industry many of my documents need to be signed. Allowing our clients to sign online without printing , scanning, faxing or emailing anything is a game changer. There are many options out there for eSigning and I've used several. However, eSign genie has the best software, the best customer support I've ever seen (\[SENSITIVE CONTENT HIDDEN\] is who helps me most of the time and she is AMAZING) and all at a price that is a fraction of the competition Pros This software has all the features that were important to me. Like conditional fields, multiple signers and when updating a form or application you don't have to start over again. The software is VERY flexible. Cons I have no complaints about this software whatsoever. I started using Echosign years ago until Adobe bought them out and tripled the price and cut features. Then, I went to Docusign that was not very user friendly and the customer support is NON-EXISTENT. eSign Genie is wonderful! Reason for choosing Foxit eSign Neither of them offered all the features I needed like condition fields. Plus, I was very price conscious and eSign Genie is head an shoulders better than the competition. Review Source MC Melissa C. Photographer Photography Used the software for: 1-2 years ### "Saves me so much time and money! " August 6, 2019 5.0 I've also saved tons of printer paper and ink because far too many times my clients ended up losing the contract and needing another copy, and its saved me from having to store all those sheets of paper! It's just a huge time and money saver for me. I've also tried a few other electronic signing websites and stopped using them when they got too costly or were just plain not easy for myself or clients. I'm at least 2 years in with using e-sign genie with nothing but great experiences. I highly recommend! Pros Ease of use and very low cost is what's kept me a happy customer for years. My clients easily read and sign my contract and we both get a copy immediately. It's very user friendly for anyone. Cons If I had to pick a "con", and this is seriously nitpicking here, it would be the automated message it starts off the emails with. I think it could be a little more personable and not so 'professional'. Review Source Response from Foxit Software December 4, 2019 Hi Melissa! We have a feature where you can easily replace the underlying document. It is called "Replace with New File" under the "More Actions" menu. All the 100+ fields that you created will stay in place and you will be able to replace the underlying PDF document. If you would like live training on this feature please feel free to call us and make an appointment: (408) 560-3900 -->eSign Genie Customer Success Team JM Jessamine M. Customer Service Manager Financial Services Used the software for: 6-12 months ### "Fantastic Product, Fantastic Price" January 22, 2021 5.0 Pros The entire platform is very user-intuitive and easy to set up. I've used multiple E-sign softwares (set up and end-user) and eSign Genie is by far the easiest from an Administrative standpoint. On top of that, the Product/Account Management team is friendly and very easy to work with. I know I can email our AM \[SENSITIVE CONTENT HIDDEN\] at any time and he will get back to me quickly. Cons I would love to be able to go in and edit my online forms that we use from our Templates. The template function is great, but sometimes it would be nice to not create a new online form if I messed up on the CC'd emails, etc. But this is very minor and has not had any impact on our ability to use the software. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Pricing was our biggest concern but I have found eSign Genie to also be more user friendly as well in terms of document creation. Review Source Greg S. Partner Investment Management Used the software for: 1-2 years ### "Great Product for Our Needs" January 1, 2019 5.0 Our partnership is scattered around a large metro area and we only meet monthly at best so this product allows us to notify members of a document to be signed and all can sign electronically at the central site location. Pros My partnership has occasional needs for document signing and eSign Genie provides a pay as you go option that fits our needs well. The document creation and publishing for signing is mostly drag and drop and the company provides step by step instructional videos for the processes. Cons More of an improvement request - I would like to see notifications be sent via text in addition to email. My personal email is always full and it's easy to miss a notification. A text option would make it quicker to respond. Review Source Response from Foxit Software January 4, 2019 Hi Greg, Thank you for a great review. We do provide SMS feature where the signing email and SMS messages go concurrently. This helps the clients esign the document on their mobile devices directly from SMS link. We will reach out to you to discuss the feature. Similar Products Featured