# Goxee Dealer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Goxee Dealer the right Auto Dealer solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142084/Goxee-Dealer/reviews --- Goxee Dealer 4.9 (41) [View alternatives](https://www.capterra.com/p/142084/Goxee-Dealer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Goxee Dealer Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews SJ Sean J Marketing ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years. “I've been using Craig's List integration as well and everything is easily taken care of. If I have any issues, I call my representative and it's taken care the same day.“ April 19, 2023 KA Kevin A Internet ManagerAutomotive, 11 - 50 employeesUsed the software for: 6-12 months. “I particularly like the vehicle description creation aspects of the software, and the inventory management system has a very intuitive interface.“ November 22, 2021 GS Gurjeet S Business ManagerAutomotive, 2 - 10 employeesUsed the software for: More than 2 years. “I like that Goxee can be so easily be integrated with facebook, autotrader and sites like that.“ March 17, 2022 JN John N ManagerAutomotive, 2 - 10 employeesUsed the software for: Less than 6 months. “Results from this service are yet to be seen but their customer service so far is the best we’ve ever experienced“ December 21, 2021 ## Showing most helpful reviews Showing 1-25 of 41 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IL Isaiah L. Internet Manager Retail Used the software for: 6-12 months ### "Goxee " June 5, 2023 5.0 Great. Pros I have a rep that helps a lot , nick. And it’s easy to manage. Cons Im satisfied with Goxee programs and all Goxee Review Source SJ Sean J. Marketing Manager Automotive Used the software for: 2+ years ### "Amazing CRM and Website Integration" April 19, 2023 5.0 10 out of 10 Pros Goxee is easy to use and very intuitive. As the Marketing Manager, I can easily one click send texts or calls to customers to remind them of a vehicle they were interested in, I can directly call or text them from my Goxee portal and so much more. The possibilities are endless. I've been using Craig's List integration as well and everything is easily taken care of. If I have any issues, I call my representative and it's taken care the same day. Cons My lack of time to really learn all the new features. Although it's not necessary since I can always call my representative for a quick breakdown, they have a lot of content and info built into the platform to view. Reason for choosing Goxee Dealer Overall, my representative Nick was able to easily show me the ins and outs of Goxee with a demo and I loved the countless integration possibilities from Car Guru's, Craig's List, Facebook Ads and so much more. Switched from [AutoManager](https://www.capterra.com/p/10010509/DeskManager/) I needed something more user friendly with a better customer service system. Review Source Buddy B. Executive Partner CMO Automotive Used the software for: 6-12 months ### "Buyer beware. Research other options. SPYNE > GOXEE" December 3, 2025 1.0 It was a short-lived headache that we used until we discovered a better alternative. To top it off, once we cancelled service, they continued to charge us for 4 months while knowing their service wasn't being provided and that we cancelled with our rep that conveniently is no longer with the company. Pros Unfortunately, the best part about the product was Alex (our previous rep) that is no longer with the company. Cons Many things. 1. The separate dashboard that was not mobile friendly and while you could search for vehicles by stock number on desktop, you could not on mobile. We were promised that was "coming soon" for months but never did but was very inconvenient. 2. The constant chasing them to ask why photo'd vehicles weren't feeding and needing to be fixed. 3. Very very pricey by comparison to better alternatives such as SPYNE. 4. Feeds that were 24 hours behind due to lack of efficient integration. Our new provider feeds every 4 hours which allows for our photos to be live much sooner. Review Source AT Alex T. Mgr Automotive Used the software for: 2+ years ### "Stellar company" October 8, 2019 5.0 Pros the support team is amazing. Goxee listens to its' customers requests and implements solutions asap. Easy to use software with lots of professional options. Cons there are no cons, however there is always room for improvement, and it shows that Goxee works on that task daily. Alternatives considered [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/)[AutoManager](https://www.capterra.com/p/10010509/DeskManager/) Reason for choosing Goxee Dealer Goxee offered a more professional platform. Better support with more flexible solutions. Review Source GS Gurjeet S. Business Manager Automotive Used the software for: 2+ years ### "Great! - one stop software for automotive industry" March 17, 2022 5.0 Pros \- I like that Goxee can be so easily be integrated with facebook, autotrader and sites like that. - Good to have all lead and communications through one CRM system - Amazing customer service - shout out to \[SENSITIVE CONTENT\], always helped us for small or big problems. Cons \- Still waiting to see a few features like - accepting deposit from customers. - Need a chat bot for interacting with customers on our website in real time. - Website load speed is a bit low. Alternatives considered [Clinked](https://www.capterra.com/p/169648/Clinked/) Review Source JC Jeramy C. GM Automotive Used the software for: 2+ years ### "Awesome Support Team!!" February 2, 2022 5.0 As a GM for a large dealer group I work with big companies everyday and Goxee by far has the best customer service!! They are always right there when you need them and go way above and beyond!! The stand outs for me are \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\] and the \[SENSITIVE CONTENT\] I can't say enough good about this team is and I total recommend anyone that is considering them to hire them!! Pros I like the ability to send my inventory to all the places it needs to go with custom water marks and phone numbers for each 3rd party vendor. The crm dash board to the criagslist poster this is a end to end solution Cons I think overall for the money there is nothing to complain about Review Source LR Lisa R. Finance Manager Automotive Used the software for: Less than 6 months ### "Excellent Custom Service" December 28, 2020 5.0 I have to say, the Goxee staff are by fare THE BEST I have come across in a VERY long time. I have primarily worked with \[SENSITIVE CONTENT HIDDEN\] and she definitely deserves a promotion! She has mastered the ability to quickly and efficiently get things done and her communication is superb! She is definitely a HUGE asset to the company. Thank you \[SENSITIVE CONTENT HIDDEN\]! I also worked with \[SENSITIVE CONTENT HIDDEN\] and she also is super fast and excellent with her communications about the process and getting things done in a more that timely fashion. Both of these ladies have a #1 rating from me! Prior to meeting them, I worked with \[SENSITIVE CONTENT HIDDEN\]. I have to say, that they too are excellent at what they do and a valuable asset to this company. I wish I could hire all 4 of these staff members to work for us. Goxee, you have quite the staff. Your future is limitless with employees like those mentioned. Pros The software is super easy to use and the format is easy on the eye. The website options are awesome. We are SO happy to have our inventory displayed on one page. This gives potential buyers a look at everything we offer right off the bat which increases our opportunity to do business. Cons I have only noticed a few minor things that I would change. 1. Their standard credit application doesn't provide all of the information needed to submit a loan. I believe that this is something that they are actually working on possibly editing. 2. The CRM doesn't offer templates for the sales team to utilize when replying to leads. I believe that this is something that they are actually working on possibly adding. Review Source SF Sadaf F. Manager Automotive Used the software for: 1-2 years ### "CRM and Vehicle Management Software" July 19, 2022 5.0 Pros It is very easy to use the CRM to send texts and to send emails Cons nothing, it is a good software to use and manage Review Source oQ ozzy Q. manager Automotive Used the software for: 2+ years ### "4 years of using goxee" May 20, 2022 5.0 \[SENSITIVE CONTENT\] is always there if we need anything. Pros its easy to use and the customer service is great! Cons everything is great no complaints, if anything is needed the team is there to help us. Reason for choosing Goxee Dealer How organized it is. Review Source MR Mike R. Owner Automotive Used the software for: 2+ years ### "Great product. " January 19, 2022 5.0 Very very happy. I think it has the potential to be better then just a crm and to be a superior Dsm system with just a little more build in!!! Pros The quality of the pictures of the vehicles and the way it sends multiple vehicles into one add set. Really easy to use software also. Cons It does a lot of stuff that I personally don’t use and it lacks a few things that I would really like to see included. Reason for choosing Goxee Dealer After talking with Eli I knew the company was passionate. Review Source AT Amy T. Office Manager Automotive Used the software for: Less than 6 months ### "Glad we signed on!" November 2, 2021 5.0 Very simple to use and the customer service is impeccable especially Nick, he's the best! Pros The detailed descriptions about each vehicle are a great feature and the photos come out amazing! Also the ability to text potential customers right from the platform is really convenient. Cons The only thing is the amount of craigslist ads you have to buy at one time, and your free Goxee adds to not carry over, but the pros out due the cons! Reason for choosing Goxee Dealer The ad they do is hands down the best. Review Source ST Sonny T. Owner Automotive Used the software for: 1-2 years ### "By far the best Dealer Software we’ve used." February 3, 2019 5.0 Pros We’ve been using this software for almost two years now and our favorite part is there are new things coming out all the time. Their Craigslist, inventory and integration manager is amazing and phone system is a huge boost to our closing rates. Cons Any issue we had in the past was resolved quickly, so no complaints :) Review Source JN John N. Manager Automotive Used the software for: Less than 6 months ### "Great customer service" December 21, 2021 5.0 So far the best we’ve ever experienced Pros Results from this service are yet to be seen but their customer service so far is the best we’ve ever experienced Cons Nothing so far we’ve had nothing but a good experience Review Source SE Sadollah E. Owner Automotive Used the software for: Less than 6 months ### "Great customer service " October 8, 2019 5.0 Fast and easy Pros Easy to use, great customer service. Fair price Cons I like everything they offer. Amazing.., Review Source KK Kristina K. Admin/ Inventory manager Automotive Used the software for: 2+ years ### "Amazing customer service" May 12, 2022 5.0 Pros Amazing customer service. Our company was having troubles with our website this past week and \[SENSITIVE CONTENT\] has been very helpful and gone above and beyond to help us fix the issue. He was so professional, personable and efficient. Thanks again \[SENSITIVE CONTENT\] for all the help! Cons No Cons. The Goxee Team is very helpful with any questions or problems we have. Review Source MP Maxym P. Dealer Principal Automotive Used the software for: 2+ years ### "Easiest and most Powerful dealer software!" September 4, 2019 5.0 We realized that advertising to different marketing channels like cars.com, autotrader, cargurus and craigslist - we had no idea how many leads we were getting from where - now we know exactly what's working and what is not. Most definitely better than the other three companies we used in the past. Pros Very user friendly so our entire staff was able to quickly pick it up and put it to work. The recent CRM Pro they launched is just what we needed. Use the software every day and still get excited when they launch something new. Our recent FB marketing with Goxee has been a game changer for our dealership. The support team is on point, every time! Thanks! Cons Really no notable cons. Only minor issue we ever ran into was getting all our users on-boarded and have their emails in the Goxee suite but later realized it was an issue from a previous provider. Review Source MR Mario R. Sales Manger Automotive Used the software for: 2+ years ### "Best Website Software For Any Dealership !" February 18, 2022 5.0 Overall the experience is excellent and looking forward to doing a lot more business with the Goxee Team! Pros I enjoy how easy the software is to use and navigate through. My Customers love the website and how effortless it is to use. Cons No Cons. The Goxee Team is very helpful with any questions we have on the software. They even call to check up on us. Review Source kJ khalil J. owner Automotive Used the software for: 2+ years ### "satisfied customer" November 12, 2021 5.0 its been a wonderful experience . \[SENSITIVE CONTENT\] at goxee is always a phone call or email away, and gets things done quickly and efficiently. Pros easy to use and problem free. the website is reliable Cons i think its a complete and excellent website that attracts customers . i get many complements from my customers on the website. Review Source AJ Ashley J. Owner Automotive Used the software for: 1-2 years ### "Great and Personal Customer Service!" November 27, 2021 5.0 I am beyond thrilled with our relationship with the Goxee team. Nick has never once let me go any length of time without getting back to me and he is very patient and understanding to all of our needs. Having he ability to just pick up the phone and call him for anything has been such a blessing. Pros The ease of use and the attention of the team to our needs. Cons The CRM could use a few more features that would make it beneficial for dealers who converse with very large amounts of people on a daily basis. Review Source AG Andrew G. Owner Automotive Used the software for: 2+ years ### "Convenience in Automation" April 6, 2022 5.0 Easy with great customer service. Pros The convenience of set it and forget it. Cons I have to use a tracking phone number if I want to track the automated posts. Reason for choosing Goxee Dealer Ease of use, full-automation, and the campaign with days and times was unique to Goxee. Review Source IT Idan T. Owner Automotive Used the software for: 2+ years ### "Helps us manage my dealership, inventory and marketing. " September 10, 2019 5.0 It's really all we need as an all in one dealership software. It has a lot of advanced features that we are just starting to use now. Pros The Inventory Manager is one of my favorite parts of the software. It makes it very easy to see the information I need, which cars are doing well, if there is any information I am missing on a specific vehicle, I can even keep track of how many leads I'm getting on a specific car. That always comes in handy since I know what car to market the most to get the most out of it. I feel it helps sell cars faster the way my inventory sends everywhere to the software. Cons Haven’t really found any problems with the software. There are always updates which is cool. Review Source AD Alexandru D. Owner Automotive Used the software for: 2+ years ### "Thank you" April 1, 2022 5.0 Pros Nick brings customer service to a high and pricing is very competitive as well. Cons Copy and paste feature not user friendly and the server is slower than normal Review Source aM amir M. owner Retail Used the software for: 2+ years ### "Goxee Dealer" May 18, 2022 5.0 Pros Easy to use, great customer support and great CRM Cons nothing, everything in this software is great and if there is any problem they solve it fast. Review Source AT Avi T. Owner Automotive Used the software for: 1-2 years ### "Support and product delivers more sales." September 11, 2019 5.0 Our experience is on-going and kudos to their support team and software features! It was not just "here's a software, use it" like we had from the other software companies we used before... Pros What I was most surprised by was the involvement of the staff. I was first introduced to rep and she helped me set up everything with ease. The software is really easy to use so I was handling it all by myself within two days. Their support reaches out to us often with ideas on what can be made better, we did not expect this but absolutely love it! Cons Absolutely no complaints. Any time we had any issues they were resolved very quickly. Review Source DL David L. GM Automotive Used the software for: 1-2 years ### "CL posting software his the mark!" November 29, 2021 4.0 Solid support and solid results. Pros The campaigns are easy to setup and easy to start/pause. We can dial into our exact daily budget by market area and assign what vehicle categories to post. Cons Full integration into our CRM is slightly lacking, but the mini CRM within the platform makes up for it, you just need to be diligent to use it. Reason for choosing Goxee Dealer It was the best fit for our company with the combination of pricing and features. 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