# Electronic Work Instructions Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Electronic Work Instructions the right Document Management solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142117/Electronic-Work-Instructions/reviews

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Electronic Work Instructions

4.3 (12)

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Last updated March 13th, 2026

# Reviews of Electronic Work Instructions

Ease of use

4.4

Customer Service

4.2

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Cody Y.  
Engineer  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Easy to use"

March 10, 2018

5.0

Pros

Easy to use. Navigation is easy and ability to set up multiple documents for clients to view and share is great

Cons

Some more functionality could be added to allow collaboration outside of the team, but overall great to use.

Review Source

beM

bruno estefanno M.  
ceo  
Events Services  
Used the software for: 6-12 months

### "The product to which replaces a human operation."

August 7, 2021

4.0

We would like to revere everyone involved in creating this amazing platform. So far, our company has cut some costs, and increased efficiency when it comes to supporting new hires...

Pros

We like the possibility of assembling all our operating script with photos and adding texts. This is sensational!

Cons

So far it has served us excellently, we still have no criticism about it ...

Review Source

jP

jonathan P.  
cad drafter/machine programmer  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "good but not great"

March 5, 2019

3.0

Pros

Easy to use user friendly clean look it gives to instructions

Cons

Limitations in Number of pictures publishing system not simple to understand limitations in bullets and notes

Review Source

JS

Jeffrey S.  
Technical Writer  
Utilities  
Used the software for: 6-12 months

### "Great Product with Great Support"

September 1, 2016

5.0

When we were shopping for a program to create our technical documents with, Dozuki stood out as the clear choice. The simple yet powerful guide creation process, the clean layout, useful translation features and responsive support all made it obvious for us to use Dozuki. We have been using it for several months now and it has continued to be a great product. The support staff respond quickly and listen to advice on new features that would be useful to have. They are adding new features and updating the product often.

Pros

Easy to use program with clean, easy to read look.

Cons

We are using the program for a somewhat different purpose than I think it was originally designed for, so there are some features such as controlling what information certain users can see, that have been tricky. However, the API is flexible and the support staff have been very helpful in personalizing the program to suit our needs.

Review Source

CL

Chris L.  
Engineer Assistant Apprentice  
Automotive  
Used the software for: 6-12 months

### "I use this program everyday with team members to build high quality products"

July 18, 2017

4.0

Pros

the ability to easily edit and create documents, allow moderators to review and suggest changes and have them published and on the work floor for team members quickly.

Cons

some of the complicated programing tools and coding takes a while to learn and get used to. Could have more features in the future

Review Source

Response from Dozuki

July 18, 2017

Hi Chris, Thanks so much for taking the time to write a review of Dozuki. We are always improving our product and features for our users, stay tuned for even more updates soon. Our support team is always available to help with any needs you might have: http://www.dozuki.com/contact/ Hope to hear from you soon, The Dozuki Team

JG

Jeremy G.  
Engineering Assistant  
Consumer Goods  
Used the software for: 1-2 years

### "Business professional first hand experience"

August 26, 2016

4.0

Great tool for work instructions/ step guide. Far superior to certain other applications for completing the task at hand.

Pros

Ease of use. Ability to change/ edit, move and copy guides relatively easy. maintenance is great.

Cons

Minor bugs, especially when speaking on loading and lag times. Some find the software confusing. Customer support can be kind of slow.

Review Source

Response from Dozuki

August 26, 2016

Thanks for your review! -The Dozuki Team

HH

Hillary H.  
Standard Work Technical Writer  
Consumer Goods  
Used the software for: 1-2 years

### "Dozuki Review"

August 29, 2016

5.0

Dozuki has/is a great tool. We have been able to transfer our paper work instructions into a digital format with great ease.

Review Source

WG

Will G.  
  
Hospital & Health Care  
Used the software for: 6-12 months

### "Innovative Work instructions"

August 31, 2016

5.0

My company used Dozuki to go paperless in a heavily regulated FDA environment. We looked all over for a simple solution for electronic work instructions and Dozuki has the best solution that exists! We currently use Dozuki for our ISO approved Quality Managment System.

Pros

Creating, updating and approving work instructions is super easy. No long need to deal with Word, picture formatting, etc. The document control system is great with built-in versioning.

Cons

Dozuki has a ton of potential. The software currently doesn't allow for a mix of private and public wikis. It's either all private, or all public.

Review Source

KB

Kiley B.  
COO  
Information Technology and Services  
Used the software for: Less than 6 months

### "PCkit Dozuki Review "

August 31, 2016

5.0

The Dozuki team has been very attentive and helpful in catering towards our start-up business. We have had a lot of questions starting up, and they have always been there to help. The software platform has also been a huge time saver for us.

Pros

This software really cuts down time and looks professional at the same time. The platform is very easy for the consumer to follow.

Cons

There are a few restrictions with this software when wanting to integrate it into your own website, but this is a small con in regards to all the pros.

Review Source

DN

Dan N.  
  
  
Used the software for:

### "Dozuki for work instructions: easy to create, easy to use, great support!"

January 17, 2017

4.0

We are using Dozuki as a document control system for our plant. The software is easy to use for the end user as well as the author. The easy to follow steps and ability to add pictures and videos has greatly improved the quality of the work instructions and they never go missing like the previous paper copies.

Pros

Ease of use, great support, controlled documents are visible anywhere.

Cons

I think we are challenging the data capture piece of this software with our checklists.

Review Source

Response from Dozuki

January 17, 2017

Thanks for your review Dan, we're happy to hear you are making use of our data capture feature!

jP

jonathan P.  
cad drafter/machine programmer  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Great product user intuative"

August 15, 2018

3.0

Pros

Simple to use and understand, anybody can create work instructions easily

Cons

limit amount of pictures per section (limit 3)

Review Source

JH

Jason H.  
  
Industrial Automation  
Used the software for: 6-12 months

### "Dozuki in process"

December 1, 2016

5.0

We have just begun creating training tools using Dozuki, but I have found the user interface to be helpful. We will be making video assisted training aids for all stages of production and are very happy so far

Review Source

Response from Dozuki

December 1, 2016

Glad to hear you are off the races creating your training documents. As always, our customer success team is here to help if needed. Happy documenting!

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