# Anywhere365 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Anywhere365 the right Call Center solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews --- Anywhere365 4.3 (100) [View alternatives](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Anywhere365 Ease of use 4.3 Customer Service 4.2 ## Pros and Cons in Reviews FG Favio G Internal Sales RepresentativeReal Estate, 201 - 500 employeesUsed the software for: 1-2 years. “Seamless integration with Skype for business and Oracle, nice features in general, a great product, once you learn how to navigate through all the tabs.“ September 23, 2022 AG Agnes G Quality supervisorPharmaceuticals, 51 - 200 employeesUsed the software for: 1-2 years. “It took a little bit of getting used on how to login and how it all connects. But not being very computer savvy“ February 26, 2024 AG Agnes G Quality supervisorPharmaceuticals, 51 - 200 employeesUsed the software for: 1-2 years. “It is very convenient to have everything accessible at any time, just by simply login into an account.“ February 26, 2024 SJ Sarah J EducatorEducation Management, 201 - 500 employeesUsed the software for: Less than 6 months. “Sharing presentations and screens can be cumbersome and difficult“ November 16, 2022 AJ Anshul J Business AnalystTelecommunications, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “Skype Business helps in scheduling meetings and it also helps in checking the availability of person with whom you are scheduling a call, you can do voice or video calls and can be easily used via mobile phones as well“ June 9, 2021 AG Akhil G Supply chain analyst Information Services, 201 - 500 employeesUsed the software for: 6-12 months. “The multi tasking functionality is also difficult making it tough to navigate.“ August 11, 2022 MS Mohammed S Field ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “With anywhere365, we are able to better collate information from calls with our farmers, structure our deployment schedules and better cluster our field response activities.“ July 5, 2021 AM Andrea M StudentEducation Management, 51 - 200 employeesUsed the software for: I used a free trial. “If you do not pay for an account, you do not get to pick your phone number, which means not everyone will answer your phone calls as the area code could be one they do not recognize.“ May 24, 2021 ## Showing most helpful reviews Showing 1-25 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Samuel O. Full stack web developer Information Technology and Services Used the software for: 1-2 years ### "My Experience using Anywhere 365 skype for business" September 6, 2021 4.0 Despite their little short comings I will choose anywhere 365 skype for business any day any time and I highly recommend people to give it a try Pros What I like about Anywhere 365 skype for business is that it assists a specialist to move towards a client with the right substance and get what they require. It also guarantees smooth customer experience with the administrator and director Cons I have written some feed back to their customer service and developer about same issue that I have experience over time which is it tends to freeze when over use..I don't know if anyone else has experience it... other than that no issue with the software Review Source VR Verified Reviewer Software Engineer - 1 Financial Services Used the software for: 2+ years ### "Good for Audio and Screen Sharing features but Bad for storing and managing Chats." July 14, 2021 4.0 My overall experience was Average. Now with Zoom and MS Teams I think we are better placed as a Organization in terms of efficient communication between the Teams during the pandemic. However, there were some features in Skype like Audio and Screen sharing that were much better than we get today from MS Teams. Every time we want to make a quick call within the Team we cannot rely on MS Teams anymore and we have to jump over a Zoom call while earlier we could have done everything using Skype itself. Only major drawback that most people found with Skype was it's difficulty in managing Chat Queues and File sharing. I'd give Skype for Business 6 out of 10 stars. Pros I liked the screen sharing features and ease of use in terms of the simplicity Skype had to offer. We did not have to roll out any kind of trainings within the organization and people could get used to it's UI and UX almost immediately so there were cost savings on that from Trainings perspective. Also, the Audio quality while making calls through Skype for Business is unbeaten to this day be it through MS Teams or Zoom. Cons I did not like the Chats Queue Management feature of Skype for Business as it had to do with reporting and managing and there were a lot of windows that opened up by end of the working day which made things look really messy on my screen. Also, Skype is not good in being able to store data for more than last 2-3 days and sharing files also was a challenge especially larger files. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reason for choosing Anywhere365 Slack was considered because it is widely used across organizations but we ended up using Skype because it is easy to use and navigate and we did not have to roll out trainings to tell people how to use it. Review Source gL gregory L. Ehs officer Automotive Used the software for: 2+ years ### "Skype for business review " June 23, 2021 3.0 Pros The chat messenger feature works well for me. I also liked that you can see who l is on the called. Cons Navigation is sometimes not easy. Lots of clicking to join meeting. Review Source MS Mohammed S. Field Manager Non-Profit Organization Management Used the software for: 6-12 months ### "we don't struggle to manage our phone calls and interactions with our rural farmers anymore" July 5, 2021 5.0 A major part of our agricultural extension service business is remedial in nature. Often requiring us to organize relevant resources and deploy them to zones in distress. Without the efficiency provided by Anywhere365, we wasted a lot of resources in inefficient field deployments that hugely increased our administrative and operational costs. With anywhere365, we are able to better collate information from calls with our farmers, structure our deployment schedules and better cluster our field response activities. Pros The easily generated and comprehensive call and service reports play a huge role in improving our internal processes. They equipped us with adequate metrics on the seemingly intangible factors that allowed us to adequately evaluate our agents' performance and make adjustments where necessary for increased better productivity. Cons I would love to see Anywhere365 partner with local institutions in Ghana to have our local languages integrated into the service. I know this is quite the reach, but that would reduce our operational costs significantly by eliminating the need for translators. Alternatives considered [CallShaper](https://www.capterra.com/p/157494/CallShaper/)[Call Center Studio](https://www.capterra.com/p/176017/AloTech/) Reason for choosing Anywhere365 I personally had a preference for Call Center Studio, but I was outvoted on the final decision; with better integration with a lot more products the difference maker in favor of anywhere365. Review Source SA Shubham A. Operations & Training Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Impressive software for better video conferencing and meetings" July 14, 2021 5.0 With the help of Skype Business, we are managing all our Sales call with customers;elevating our sales pitch and getting the sales and thus revenue for the company. Our training and operations team can directly talk with customers for product deployment and after that if a customer faces any issue, then they can contact our feedback team to resolve. Everything is possible with the help of Skype Business Pros I have personally love the Call logging and Queue management feature which helps other users to join the meetings on schedule. Screen sharing and recording does help students and teachers to connect with each other and can record the session Cons It is expensive than other competitor software yet it is providing handful of features which I think company can think off. Switched from [Google Chat](https://www.capterra.com/p/175800/Chat/) It was free but it wasn't justifying our needs as it doesn't provide any privacy and encryption Review Source VR Verified Reviewer Recruiter Human Resources Used the software for: 1-2 years ### "Skype for Business " September 24, 2020 4.0 The software can have some more improvement in terms of its stability and consistency in bandwidth. Overall, I can say that most part it serves it purpose of the messaging and calling feature Pros Just like any other messaging application it serves its purpose on reaching out to clients, colleagues and even outside your network. It has functionality of doing business presentation and video calls. Cons At most part, sharing presentation or screen is quite difficult, no matter the support given presentations keeps getting disconnected and delays. Switched from [Viber](https://www.capterra.com/p/180348/Viber/) I needed more stable platform that offers the same feature Review Source Aadeeb S. Brand Manager Food Production Used the software for: 2+ years ### "Superb for Conversation Control" October 14, 2022 4.0 Anywhere 365 offers a seamless integration with Skype for business allowing us to control our chat programs with ease & efficiency. We can offer the right dialogue to the right user in a much more organized & simple manner. Confusions & escalations are largely mitigated. Anywhere365 comes with a host of functional features, its a great product, once you learn how to navigate through all the tabs. Pros Anywhere 365 works best for the communication management in our organization. It includes on the tab Phone Call authorization in-pane call control network and offers a seamless dialogue experience to our clients, stakeholders & vendors alike. We can easily integrate it with our Skype without any extra device application configuration. Cons We could not locate any downside in this application so far. However, some improvements are suggested in terms of team's client & ServiceNow logs. To ensure a smooth & sustained conversation, it would be great to have a seamlessly accessible single-click. The vendor support is lacking & not that responsive as expected. Review Source Godfrey C. Technical Quality Manager Tobacco Used the software for: 2+ years ### "Skype for Business Review " September 4, 2021 5.0 It was a pleasant experience, especially the instant texting. Otherwise, there is superior software available that offers far more modern technology to fulfill the needs of this pandemic time. Pros It's fantastic when it's utilized throughout the company since it allows you to rapidly locate other users; nevertheless, that's the only benefit. Cons The video call and share screen capabilities aren't fantastic; they work intermittently. Dates are utilized to break up conversation history, and recalling the date of the talk I'm searching for is difficult. Review Source Whitney D. HR Specialist Hospitality Used the software for: Less than 6 months ### "Great Tool if you have High Call Volume" May 5, 2022 4.0 Great! We continue to use the service to its full capacity. Pros There are a few really great features within anywhere, one would be the call recording. This help us with training options, the call identifier this allows us to find out more information about the caller prior to even picking up. Lastly, the reports we use the charts to find out which location is doing best at answering calls and if we have any missed calls. Cons It was a little tricky to set up. We had to do a lot of training as the older method wasn't as streamlined. Which is nothing against Anywhere 365. Reason for choosing Anywhere365 The the variety of option this product has. Also we already have mircosoft office products that we use on a daily basis. Review Source Yasiru G. DevOps Engineer Information Technology and Services Used the software for: 6-12 months ### "Meetings with Skype Business" March 24, 2021 4.0 Overall Experience with this application is okay. It has its flaws but as a communication application, it gets the job done. Pros Anywhere365 for skype business comes with features where you can have meetings with your client all around the world. Features are straightforward and it does get the work done. You can have a meeting with a normal internet connection without an issue. Cons Most of the features are not available in the free version. Furthermore, UI and UX is not up to the current day standards. Review Source AG Agnes G. Quality supervisor Pharmaceuticals Used the software for: 1-2 years ### "Good software" February 26, 2024 5.0 It is very convenient to have everything accessible at any time, just by simply login into an account. It is very easy to get in touch with anyone and share project and ideas Pros It is very easy to use office from anywhere and any device. Don't have to worry about forgetting something while travelling, since it is accessible online from anywhere Cons It took a little bit of getting used on how to login and how it all connects. But not being very computer savvy it still pretty easy to figure out Review Source FG Favio G. Internal Sales Representative Real Estate Used the software for: 1-2 years ### "Application ease to use and a great product for your money" September 23, 2022 4.0 Seamless integration with Skype for business and Oracle, nice features in general, a great product, once you learn how to navigate through all the tabs. Pros The dashboard and reporting features are great, very easy, and intuitive to use, with a clean and responsive design. Cons At first, the multiple tabs could be confusing at times, creating a lot of human error, the chatbot is not that useful as well. Alternatives considered [Avaya Experience Platform](https://www.capterra.com/p/212871/Aura-Call-Center-Elite/) Review Source TG Tracy G. Billing Manager Accounting Used the software for: 2+ years ### "Teams-use is super easy" October 13, 2022 5.0 What I use with Anywhere365, I find it useful and enjoy the product Pros I like the ability to use the screen sharing features while I assist co-workers to whom work remotely. It allows me to train how to process a task that they have not been trained to use. Makes training more easily comprehended. Cons I don't really have any cons but would like to understand more on how to use the other features that the software has to offer. Review Source PE Paata E. Artdirector Computer Networking Used the software for: 2+ years ### "Skype business review" May 30, 2021 5.0 My company decided to use other soft, but big amount of us miss skype for bussines antil today. I think everything in this soft was done userfriendly Pros I like very much skype for bussines. It is most comfortable soft. New messages appears immediately. Is suitable with mobile. Can upload many files. Cons I have nothing to dislike. It was realy most comfortable soft. Switched from [Lync.me](https://www.capterra.com/p/181173/LyncMe/) Companies decision Review Source SC Sarah C. Rn Hospital & Health Care Used the software for: 6-12 months ### "Get anywhere365 now " July 28, 2022 5.0 Pros The features I like most about the program are the call recording and logging features and their convenience. Cons There are no features I don’t like with anywhere365. Great product all around. Review Source AV Alba V. Health Specialist Hospital & Health Care Used the software for: 6-12 months ### "Anywhere 365" April 26, 2022 5.0 overall I've had a great experience and I am looking forward to use other features. Pros It's convenient to use, and can connect from anywhere to take calls, etc. Cons I am still new at it so there's a few features I still need to use in order to determine what I liked the least. Review Source AJ Angeline J. QA Information Services Used the software for: 6-12 months ### "Good office communicator" June 27, 2021 5.0 It's good so far. But not as efficient as other office communicators. Needs improvement Pros It loads so fast. We can mark our favorite contacts. Easy to start a group conversation. Can easily add a participant to the conversation Cons Sometimes the time of the conversation is not correct. Once we leave a group conversation by mistake, we can't rejoin the conversation until a existing participate adds us Review Source AD Amelia D. Division Coordinator Hospital & Health Care Used the software for: 1-2 years ### "Reliable and Full of Features" July 20, 2022 5.0 Pros Anywhere 365 is the go to for us to perform many interoffice call queue management functions. We manage our resident functions with the software, track video conferencing, and hold webinars on the platform. The software is seamless and easy to use. Cons Just as with Microsoft teams, it bogs down the system on start up. Review Source AN Akhil N. Junior Analyst Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Skype : A Strong Platform for Communication" April 7, 2021 4.0 Skype is an excellent platform for communicating with colleagues and clients. It has improved my productivity as well work quality. Also one of the best platform to organise meetings. Pros Skype is very easy to use, we can organize meetings, do video call and also share files very fastly. The best thing about skype is we can share our screen with the other users so that they can understand what is exactly happening at this end. Cons Sometimes the application get hang. Other problem is the loading time to start a video call. Review Source JM Justin M. Quality Analyst Consumer Goods Used the software for: 2+ years ### "Skype for Business" April 26, 2021 4.0 Anywhere 365 for Skype Business is a solid, if unspectacular choice in this space. You will be able to connect to those within your company to collaborate and meet business objectives. Pros Skype for business allowed our organization to connect with one another, regardless of where we were located. The software was easy to use and allowed us to see who was available, their calendars and setup meetings. Cons Skype was limited compared to the options that are available in this space, such as being able to connect with people outside of our company. Review Source AH Ashley H. Interior Designer Design Used the software for: 2+ years ### "Expensive, low Quality, and Hard to Launch" April 20, 2021 3.0 The business problems that I was trying to fix was face to face interaction and communication. However, this was deemed unmanageable and hard to accomplish with Skype. Pros It worked, when I really needed it to.. But, with so many other free options I ended up going with someone else with a better connection. Cons Integration with existing software was difficult, high costs, and low quality imaging. I also could never log on correctly, with all my information, it did not work well with Google email and passwords. Review Source AP Andrea P. Director Design Used the software for: 1-2 years ### "Good tool for team work" June 14, 2021 4.0 Is a good tool when managing communication with large team members Pros Probably the easy usability of the tool that as a 365 user it does help in order to find the appropriate function for multi conferencing Cons Nothing really, on the functions I have explored I did not find any issues based on the functionality Review Source CM Cara M. Marketing analyst Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Unreliable after pandemic" April 15, 2021 2.0 Overall, although I don’t dislike Skype, I do not recommend it. Teams is more reliable and user friendly Pros I like that Skype is easy to use. There aren’t many extra features, so the learning curve is nonexistent. Cons I used to have no issue with Skype, but when everybody went remote during Covid it became incredible unreliable - calls would drop, screens wouldn’t share, and sometimes it wouldn’t connect at all. Review Source Winston P. CEO Design Used the software for: Less than 6 months ### "Anywhere365 good software to bigger companies" April 8, 2022 4.0 Pros What i liked the most is the sesión border controller Cons What i like the least about Anywhere365 is the price Review Source AS Angelique S. Medical Biller Hospital & Health Care Used the software for: 2+ years ### "Good Product" May 14, 2021 4.0 Pros The functionality is pretty easy. I like that my conversations can be automatically saved to Microsoft Outlook, so I can easily find them. Cons Sometimes the program has periods of freezing, but it doesn't happen enough for me not to use this product. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.