# Page 2 | Anywhere365 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Anywhere365 the right Call Center solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/reviews --- Anywhere365 4.3 (100) [View alternatives](https://www.capterra.com/p/142137/Anywhere365-for-Skype-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Anywhere365 ## Showing most helpful reviews Showing 26-50 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KW KJ W. CEO Design Used the software for: 1-2 years ### "Good Way to Keep up to date on Windows" October 21, 2024 4.0 I've used it for a while. Not sure what else I would use since I have a Windows platform. But overall happy with the product. Pros Easy to use. Gives a great way to upload to new computers in the house. Helps keep files safe. Cons Sometimes it is persnickety with the passwords. Review Source WM Winfield M. Freelancer E-Learning Used the software for: 1-2 years ### "About Anywhere 365 " May 28, 2022 4.0 As a Team Leader, I worked in a Call Center setting. Anywhere365 simplified the work of our operators. We were able to attend to our clients while also identifying areas where we needed to improve our system and team for better customer service using the Reporting/Analytics tool. Pros Call Recording, Call Logging, Automatic Call Distribution, Computer Telephony Integration, Reporting/Analytics, Queue Management and Call Scripting Cons This is not a free software. It is pricey but worthy it Review Source VR Verified Reviewer full stack developer Information Technology and Services Used the software for: 2+ years ### "skype is a great communication platform" August 13, 2021 4.0 Overall It is very good. It is a great platform to communicate with people and co-workers. Pros It is free and easy to use. We can record videos and share screens which have made my work faster. I can write my status and what I am doing and my co-worker can view my status. I can host a meeting and the meeting. Cons Some days back I got the bluff call on skype it was a name written bI and it was not shown in the chats and chats history logs. I tried to search the user but the user was not found. It was shown in phone call history but not in the skype calls. Some time calling does not work. I have to restart my computer or quit and start skype to make calls on skype. I tried to uninstall it, but it reappears automatically. Review Source VR Verified Reviewer Hardware Engineer Computer Hardware Used the software for: 2+ years ### "Anywhere365 is a must have for corporate world" April 10, 2023 5.0 Overall it's a great support tool. I really depend on it. Pros I like the Azure integration in Anywhere365. we often develop and deploy cloud based web applications. Most of the time it's not straightforward. Support from Anywhere365 comes in handy during deployment difficulties. We often get very quick support which help us avoid any major roadblocks. Cons Sometimes the call log seems a bit buggy. Review Source VR Verified Reviewer Lead Software Enginee Banking Used the software for: 1-2 years ### "Not much quality product" July 4, 2021 4.0 Not much ease of use. Lack lots of functionality. Slow perform for big organization. I can be used for some time but not for long term useability Pros It was a good software for chat but in 21th centuryit is way old in term of technology Cons Not much ease of use. Lack lots of functionality. Slow perform for big organization Review Source VR Verified Reviewer Consultant Management Consulting Used the software for: 2+ years ### "The First But Definitely Not The Last" October 29, 2021 4.0 Anywhere365 is overall a nice chat system which meets basic requirements properly. If navigation and grouping could be improved, this software would be much more useful but till some big updates are made, I'll mosey my way over to MS Teams. Pros The overall experience using this software is decent. If basic requirements are enough to satisfy, then Skype is the right software. I really appreciate that Skype makes it easy for people connect globally and quickly. Cons More than any other software of its kind, Skype is always lagging and it drives me up a wall. It'll happen in the worst times too where everything will freeze and the only way to fix it is by ending the task via Task Manager. Doing so makes you close all your chats and then you have nothing. Losing chats is the biggest turn off about this product. Review Source TS Tami S. Customer Care Supervisor Consumer Services Used the software for: 1-2 years ### "Anywhere365 for skype business reveiw " May 21, 2021 5.0 As I said above, my main utilization as within customer care, and i love the case manegemnt feature that helps keep your client organization organized. I find it very useful to use with my team as well since we were a remote team scattered all throughout the US, and we can't just walk over to someones desk to talk about a previous customer. Pros I previously worked in the customer care sector, and skype365 was such a great tool for our team. We already used various Microsoft tools for our daily business, so having 365 integrated into Teams and the the programs we would utilize was a great benefit. My favourite feature was being able to see the call history at a glance. The line that was dialed in on, the department and rep the person spoke to, who & where they were transferred to along with a timeline of minutes and seconds of each action/transfer. The transfer feature is also amazing! Very easy to use and also very intuitive, so it was great for training new employees who weren't as tech savvy. Cons This is probabaly more user error than an actual flaw with the software, but I had a difficult time navigating between the different tabs when i had multipel tabs open. I wish it was possible to colourcode the tabs to help stay organized. Review Source VR Verified Reviewer Manager Telecommunications Used the software for: 6-12 months ### "Best conferencing software " June 14, 2021 5.0 My overall experience was quite awesome with skype. It has all the required features in very affordable price. Pros I like many of things into Skype like ... It has so much affordable plans than other software. Easy to use. Easy to maintain. Cons It offers little access to emergency services. Review Source PK Pradeep K. Manager Financial Services Used the software for: 2+ years ### "Skype Business Review" April 21, 2021 4.0 When our workforce switched to virtual office because of pandemic, all our team members started using Skype extensively. It has enabled us to ensure productivity and collaboration remains the same and we are able to deliver the client requirements. Skype is more of an enabler and a productivity tool for our organization Pros Most users are used to Skype interface and the IDE maintains the same look and feel. This provides a quick learning curve for most users. File sharing and screen sharing is extremely easy and quick, this enables collaboration. Quality of audio and video during the calls is excellent and many of my team members mention the same. Cons inability to add large number of participants to group meetings. while on group chats, file sharing can cause problems - for example, not all members are able to view the file etc. recent chats sometimes dont appear and it gets hard to search for information from those texts. Reason for choosing Anywhere365 Existing Microsoft Office license and easy integration with apps Review Source NH Nolan H. merch analyst Retail Used the software for: 1-2 years ### "Anywhere365 for skype business reveiw " July 13, 2021 5.0 This software is primarily used to connect with my teams, with customers and with clients. While I do not interact with customers in my role, having this service is great when we want to have face-to-face client meetings that can easily be added to your Outlook calendar. Pros I really appreciate how simple it is t use Anywhere365 for Skype Business to conduct business presentations to clients, and to receive presentations from regarding product assortment from vendors. The video quality is very good and clear, and I enjoy the ability edit messages after then have been sent. Cons My least favourite feature about Anywhere 365 is that you can't archive messages. Another feature that could be better is the amount of time it takes to dial in to a video call, even when my wifi connection is at full bars. Review Source DP Dushyant P. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Modern, sleek tool with great potential" July 22, 2022 4.0 A365 greatly speeds up our operations workflows by providing integrations across all our major platforms - namely, Skype, Zoom and MS Teams. Given its constantly updated and modern UI, rich technical support, we believe it's worth the cost Pros A365 has a modern, sleek and intuitive UI that allows support personnel to not be bogged, but instead focus on solving the business problems. Its integration with Teams, Skype and Zoom is great, inspite of these three platforms being markedly different. It is also easy to learn and ramp up on, reducing training time. Cons It is tricky to navigate in some cases, such as when multiple tabs are open. It could also do better in terms of making chatbot responses more customized Review Source VR Verified Reviewer Engineer Civil Engineering Used the software for: 1-2 years ### "Anywhere365 perfect solution for all types of integrated communication " July 15, 2022 4.0 Pros I have been using Anywhere365 for more than a year now. I like the call queuing up facility, which is very convenient. Further integration with other collaboration tools like MS teams and Zoom is very convenient, which makes Anywhere365 more robust and efficient. Cons The cost is a little higher compared to similar networking and collaboration tools. I did not like the interface it is much wordy over there. It can have more graphics and colour to make it look more lively. Review Source VR Verified Reviewer Medical practitioner Medical Practice Used the software for: 1-2 years ### "Work in anywhere " October 25, 2019 5.0 Easily connect with customers or clients. Just in few steps and few minutes. No need to worry about security . Pros No need to worry about the place when you want to have a business work . Just need internet connection and this software. Easily connect with my client , make a good advantage in document sharing because no need to think about security. Another thing is time saver . Because it helps to make call with my client when they are in overseas. Cons Have to pay for this software to access to all features. And sometimes have to wait little bit to connect with my router. Review Source VR Verified Reviewer Business Development Executive E-Learning Used the software for: 6-12 months ### "Connection Virtually" June 12, 2021 4.0 The overall experience using this software is awesome and love to prefer other Pros The most liked feature of this software the Quality of video data been transfer from one end to another is best I ever get and secondly the smoothness of using the software is incredible. Cons The Least unlike feature of this software is the dashboard which need to be improved otherwise I find everything good. Review Source RB Rex B. writer Arts and Crafts Used the software for: 2+ years ### "back to Skype" June 10, 2021 5.0 I like to talk to my sister in Germany regularly. It's nice to see her face and hear her voice. I have friends who I like to talk with every week. I tried using Zoom, but it's too complicated. You have to set up a meeting then hope they see the notification. Usually, they don't. The quality of the calls has gotten a lot better in the past few months. If you've used Skype before, you should try it again. It's simpler, easy and high quality. I'm sticking with it from now on. Pros With Skype you just call and if they're there, they answer. If not, you can try reaching them on their phone. Cons They seem to have fixed the minor problems that used to exist Review Source VR Verified Reviewer Lead Project Manager Computer Software Used the software for: 1-2 years ### "Great tool for video, audio and screen sharing" May 10, 2022 5.0 Pros Screen sharing and audio are way better than other tools like MS teams. Also easy for clients to connect and join audio/ video calls Cons I have experienced some freeze forcing me to restart the tool. Also it takes some time for You to get familiar with navigation Review Source RR Rebecca R. Accounts Accounting Used the software for: 2+ years ### "Ease of Work" November 16, 2021 5.0 ease of use Pros Screen Share is vital in my role and this is super easy to use Cons None, meets my daily requirements and ease of use Review Source AS Andy S. EHS Specialist Building Materials Used the software for: 2+ years ### "Is Skype Still Relevant?" July 27, 2021 5.0 Great tool for quick conversations between team members! Pros I have used Skype for many years with different companies. My current employer is transitioning to Microsoft Teams and retiring Skype. There are things that I like with both platforms. I do not have the IT knowledge to know why we are dumping Skype. Is the technology still relevant? Cons Other than some spotty connections years ago, I have no complaints about using the Skype platform. Review Source MB Morgan B. Director Information Technology and Services Used the software for: 6-12 months ### "Everything is Hardcoded" January 29, 2020 3.0 We were looking for a tool that would drive down calls to our service desk. Responses are hard coded and every single functionality is hard coded by Capterra. We paid a lot of money for a mediocre service that really hasn't solved any of our problems. I typically don't write reviews but feel other businesses need to be aware. Pros I have not seen anything significant from this implementation yet. Cons Everything is hardcoded and cannot administered in-house. Any changes that need to be made has to go through the provider. Target dates are not being met because of the lack of functionality. The chatbot responds as if it's a robot and not a personable interaction. Reason for choosing Anywhere365 We chose specifically for their promise to integrate with Skype, Teams and our ticketing system. The only thing that has been completed at this point is the Skype integration and nothing else. Review Source LZ Laura Z. Proposal Writer Leisure, Travel & Tourism Used the software for: 2+ years ### "Great to Stay Connected to Colleagues " April 7, 2021 4.0 I deal with colleagues all over the world and it's nice that they can call in through Skype without having an international calling plan. It saves countless emails and phone calls with just a quick IM. Pros I love that I can send a quick instant message to a colleague with the click of a button. Can also drag and drop documents into the window. I like arranging my groups into favorites and others for quick access. Cons Occasionally when people use the phone feature and share their screen, it will freeze and the call will drop. Review Source VR Verified Reviewer Senior Manager, Financial Planning & Analysis Non-Profit Organization Management Used the software for: 1-2 years ### "Good for connecting; Problems with connectivity" August 30, 2021 4.0 Pros Easy to call over my laptop. Great integration with Outlook. Cons We had a lot of dropped calls and loss in connectivity. Review Source AG Akhil G. Supply chain analyst Information Services Used the software for: 6-12 months ### "Easy to use and great features " August 11, 2022 4.0 I like it overall. I mainly use this with teams and dynamics 365. The fact that is affordable makes it even favourable Pros The application is very easy to use and great at the price. Loved the dashboard and reporting feature. Cons The chat bot could use some extra work. The multi tasking functionality is also difficult making it tough to navigate. Review Source KD Karen D. Marketing Coordinator Civil Engineering Used the software for: 2+ years ### "Useful tool overall " July 21, 2021 4.0 Overall, it is fine and I enjoyed it. I would recommend it as being my top 4 options for communication platforms and essential for the remote working space. This app has clearly evolved over the years to meet the needs of remote workers and by far the sound and quality is still one of the top experiences I have had. Pros The interface was easy to use for our team. The user design is very important for our staff who are highly analytical and all engineers so it was quite important. This has great functionality for screen sharing and business meetings from what I have used in the past. Cons In terms of connections, I think it could be better. Whether it was the amount of server usage or something, there would be glitches with sound and such and or videos freezing. Delays make things awkward and stunted but we have got through them. Also, people seem to be using more apps like ZOOM instead so there's that. Review Source AJ Anshul J. Business Analyst Telecommunications Used the software for: 6-12 months ### "Skype Business is a very good communication tool for office work" June 9, 2021 5.0 Skype is very good collaboration and communication tool we can do video and voice calls over it with the help of internet or Dial In numbers you can connect the meetings Pros Skype Business helps in scheduling meetings and it also helps in checking the availability of person with whom you are scheduling a call, you can do voice or video calls and can be easily used via mobile phones as well Cons Nothing much you should have options to keep chat history as chat goes away and sometimes you miss out on important information Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Skype is Cost Effective Review Source JM Jennifer M. Performance Improvement Leader Information Technology and Services Used the software for: 2+ years ### "Easy to use" May 11, 2021 4.0 Overall, good experience. I like that it is easy to chat with people outside of your organization. Pros The UI is intuitive and simple to get the hang of. I like that there are call in numbers to support countries outside the US. Cons It is difficult to connect with a company who does not also use Skype for business as the meeting links take many clicks to actually join the meeting. Review Source Similar Products Featured