Shedul.com

5 / 5 623 reviews

Who Uses This Software?

Used by over 40,000 Salons, Spas and Beauty Centers in more than 120 Countries.


Average Ratings

623 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01/one-time
  • Pricing Details
    FREE! No Trial Period, No Limits!
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Shedul.com
  • www.shedul.com
  • Founded 2012
  • United Arab Emirates

About Shedul.com

Shedul is the best Salon and Spa booking software available. Simple, flexible and powerful online booking software for your business. 100% FREE - NO TRIAL PERIOD, NO LIMITS Shedul is accessible from any device, anywhere, anytime through the internet. Let your clients effortlessly book directly though your own website or Facebook page, and auto send personalized appointment messages. 40,000 Businesses, 150,000 Stylists and Therapists using Shedul booking software in more than 120 Countries


Shedul.com Features

  • Appointment Management
  • Booth Rental
  • Client Management
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll & Commissions
  • Point of Sale (POS)
  • Recurring Appointments
  • Tanning Management
  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Membership Management
  • Online Booking
  • Payroll & Commission
  • Point of Sale (POS)

Shedul.com Reviews Recently Reviewed!

Fantastic user friendly system and the support team is amazing, answering any questions immediately

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Extremely easy to use by everyone. Customers/clients love it as it is such a user friendly system. It has made a huge difference to my business and wouldn't be without it! The support customer team is amazing. Any questions and they come back to you almost immediately. Friendly, supportive, helpful.... couldn't ask more!!

Overall: Made my life at work 100% easier, taking hassle off from booking appointments, saving time and money. I'm extremely impressed with this software and the Customer Support Team!!

Easy and intuitive

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's easy to use and has great functionality. The team is always making great improvements. They take feedback really well and are extremely responsive.

Cons: Minor things like not being able to make a profile for a walk-in or indicate when a customer who has a preexisting profile walked in vs. making an appointment. Also, if you don't select the heart for the requested esthetician last, it will go away like if you change the service or something, so you have to remember to always do that last.

Love Shedul .

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I love this product because I can log in on my mobile when I'm out and about. I love the flexibility that I can log in to my home compete and finish off a task that I was half way through the day.

Cons: I would love to talk to someone when I have questions. On a few occasions I wanted to ask a question and I couldn't talk to anyone. I hope in the near future that will change .

20 yrs in business & I've finally found salon software that exceeds what it says on the tin. Eureka!

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: As a small business owner I had always felt Salon software was outside my budget and anything I looked into seemed to be lacking areas and littered with hiccups. Shedul has surpassed any expectations I had from a salon system and I have to say will change my business and actually make me money! Automatic SMS reminders for my customers mean I'm less likely to have no shows and my customers are delighted with the interactive service. Simple setup, easy navigation, clever client lists, comprehensive stock records, detailed reports, online booking!, prompt and helpful customer service I really don't have anything negative to say! Thank you Shedul.

Cons: Looking forward to the app that's in the pipeline but otherwise I honestly can't find fault. Keep up the good work!

Overall: So many benefits! This software has changed how I work and how I feel about working!

What a time saver, it does everything you need and more

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It sends reminders
Keeps my inventory in chèque
And I get to see how much I'm bringing in, the calculation and commission is all done automatically

Cons: I wish I had more characters available for reminder sent by text
My clients want to reply to it
And if they do
I don't get the message
I had room to say no reply but I wish I could say it more professionally

Overall: Time Savor

I run a business with this app.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use. Can put a client on speaker phone and insert details and an email is generated while you are still conversing with your customers.

Cons: If you edit details or did not have enough information on booking it will not generate a new email to highlight changes. It will only use the initial details inserted.

Overall: A computerized record of clients on a limited budget. You don't have to employ staff or carry around a laptop to do your bookings or check availability. It is at your fingertips with your phone.

A transition I'm so glad I made!

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I have recently changed over from the good old appointment book and gone to the screen and was nervous to do so but with Shedul it has been easier and better than I ever thought it could be. Great support from the company and help when needed. I'm so thankful Shedul was recommended to me and I'd recommend it to anyone else.

Cons: When closing a day off for a public holiday, for instance, I would love that name e.g Christmas, to come up on the page to save confusion of a day being closed when quickly looking through the calendar. You can give a reason for the closed date when putting it in the system but doesn't appear on the calendar. Or be able to block more than one staff member at a time as reasons for blocking does appear on the calendar but when there is a few staff, to do it individually can take time.

Overall: Clients receiving sms reminders.

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Absolutely great, would recommend this to anyone

Nov 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the fact that it is easy to integrate into your reception area. You have no fear of using it as it is always there to back you up and my clients like the fact that they immediately receive a text that they can then link on their smartphone. So easy to keep to your targets and easyto obtain reports. Absolutely great addition to any salon new or existing. Thanks guys for a amazing product

It is amazing. You have everything you need.I started using Schedul few days ago and it is amazing.

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have everything I need for my salon, I can do appointments, I can describe my services, I can introduce details for each client, inventory. It is perfect for me.

Cons: I have not figured yet how to use the payment part. I haven't used to long to see if it is something I do not like.

Best salon program i have ever used

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have used a number of salon programs over the course of mt career. And this is by far the best. Both for myself staff and for clients.

As a salon owner, Shedul has made my life easier-very user friendly.

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I tried different softwares before and none compare to Shedul. My clients love the reminders and that is one less task for me because Shedul sends them for me. My nail spa is more professional now with this software.

Cons: I really haven't used customer service and so far I haven't paid anything. The only thing I am waiting for is for a way to have clients pay as soon as they book an appointment online.

Overall: Cuts my time in half, user friendly, I can manage both salons from one software, makes me look more professional, my clients are happy booking online.

I use this software and i thing this is the best for me.

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like it easy to work with it, and there are many features like sms reminders and many others that are useful and make it easier to work from notebook writing.

Cons: Just this in this software at the moment doesn't have function to pay online before booking appointment.

Amazing

Oct 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Love that my clients can book in and see when I'm available as I'm mobile and also work part time at another job Don't need to be stuck to my phone with messages for appointments

Cons: No booking deposit or been able to stock inventory with out bar codes no card payments available or been able to store payment details still figuring out the system

Overall: Clients never double booked or forgetting to add appointments

Brilliant software. Very easy to use. Can be used for online bookings too.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how the clients get reminders. Auto rebook and scheduling its got to be the best ive used so far.

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Absolutely brilliant product, with simple set up, and regular additional features.

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The whole system is so easy to use and so many features available if you need them. Nothing frilly or complex, just down to earth and strait forward.

Best software

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: Shedul is easy to use and I recommend it no problem. I love how it sends a text message to clients reminding them of their appointments.

The easiest software I have ever used!!!

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: What I like most is that Shedul is so easy to set up. My business runs so smooth now! It doesn't have too much information, just the right amount for what a salon needs. The support team is AMAZING. Very prompt on returning messages. I feel very confident using this software and I recommend it to everyone!

Cons: The one thing I like the least is the contrast of my working hours and no working hours. The colors blend in so it's hard for me to see. Other than that I really don't have any cons as I k ow SHEDUL is always working to improve anyways so that makes me feel like my business is being looked after.

Overall: Easy online booking for my clients.

Shedul is the best thing I've ever done for my salon, thoughrally recommend it all the time!!

Oct 25, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It's such a simple set up to use in the salon and Clients always comment how easy it is to use, Amazing!!

Cons: Would love a feature to take card details on booking appointments to reduce no shows, even if it is just a deterrent and we don't actually take any money??

This is way better than anything else out there

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Navigation, ease of use, clear task, easy scheduling, you name it. a Once you try this, you will never want to try any other program. This is perfect for me and my business.

Overall: Easy to schedule client appointments and easy for clients to schedule their own appointments when is convenient for them.

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I run "Shedul" for my company www.digibeauty.eu and I am really impressed !

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We have 5 stores in 3 cities and we can manage all our clients quick and efficiently !
I have in one screen all the appoitments from all stores and I can "track" them lively !
It is very simple and esay to use it !
It is really free !!!
Support Team is always there to answer your questions !

Overall: 1) Well organized appointments in all my stories
2) The appointments' history of each client can be shared to all stores. That means that a client can visit anyone of our stores and the personnel knows immediatelly all the history of her appoitments.
3) Very good statistics

So easy to use. Has everything I need and it's free!!

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's so easy to use.
It has all the functions I need to create bookings, hold client info etc.
Sends confirmation msgs.
And it's free! What more would you want. I can't complain!

Cons: I would like to see a "History" section to put in clients colour history's etc... i have found somewhere else to put them in the software though so it's not a big issue.

Amazing software, easy to use, love all of the functions and reports

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Love everything! The way it pulls up every kind of report is so helpful. The customer support is the best I've ever had!

Amazing software

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use even my elderly clients can use it ok. So handy I barely take a call now it's all online freeing up my time to work x plus it does all the calculations for u x

Cons: Nothing that I can see maybe bit more colour (pink) lol but other than that it's fine well laid out

BEST BUSINESS TOOL EVER!

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Shedul is such a great web platform, it has been helpful to our business. user friendly interface

Overall: ease of access, sales tracking, customer correspondence, inventory management, staff commission, listing and task breakdown

LOVE Shedul!!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to navigate, its fast, user friendly, tons of features that even apps I paid $30 a month for didn't have, free, doesn't freeze up on me

Shedul is an awesome websibte providing you with a professional work schedule for your business...

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like idea of being able to use the requied software for more than one staff member. Payment plans for clients are awesome

Cons: Unablec to block time spands in between appointments and unable to personalize it with business logo etc

Overall: Easier business schedule

Amazing, amazing, amazing

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Absolute love this booking system! It took my business to another level. Shedul has so many features. Just to mention some of them like: reports, online booking widget straight into your calendar (WITH ZERO CHARGE), client reminders, stock control, staff commissions and so on! AND YES, there is NO CATCH. It is completely FREE!
Honestly! Thank you to the team!

Cons: There are no cons! I have suggestions only... maybe you could make an APP (People are greedy always want more). The mobile page works perfectly but you need to log in every time.

This is AN AMAZING PROGRAMME. so user friendly, great functionality and genuine support offered!

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything! Im yet to find something I dont like about it! The ease of navigation and functionality is wonderful.

Cons: Probably if i had to find something that there isnt a pos linked to it. And that there isnt a colour history special section for each client

Easy to set up & use

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I've been shopping around for a simple booking software with on-line option. Came across Shedul and I was surprise that it not only suits my needs but offers a lot of features with a nice lay out

Cons: Living in Quebec , Canada, I do need the system to include multiple taxes ( we have two which apply separately to the subtotal ). So hopefully , they will add this option in the future

Overall: Possibility for my clients to book on-line directly from my website

Best thing to happen to my business!!!!

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Client database in one place allows me to keep track of who is visiting, how often and what treatments are more popular!
sms reminders have been amazing for me preventing no shows!!

Cons: Would like confirmations/reschedules/thank you to be sent in sms but apart from that it is awesome!!!

Overall: This software has helped my business so much...from saving money from no more no shows! to keeping track of popular treatments/sales each day/vouchers & discounts!!
has given me more time with my family which is priceless!!

Excellent service

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Free, easy to use, always updating service, excellent customer service, Reliable, can book people in where ever you are as you can use your phone or ipad

Cons: I just wish it was a app instead of having to log in on line, and you could issue snd redeem vouchers

Overall: You can do reports, upload all your retail products,

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Fan-flippin-tastic!

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's Freeness, ease of use and support guys prompt feedback. Their willingness to investigate, develop and incorporate user ideas and suggestions.

Cons: At this point, not a single thing. Perhaps as more features rollout i could complain, but right now it's a beautiful thing!

Overall: The ability to help many SMEs in the digital transition while saving them money, increasing their efficiency, professionalism and customer loyalty at the same time.

Thank you , you have made differents to my bussinese

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: easy to use, its free, I like the SMS/email remainder, thank you note, stocks and everything about it

Absolutely fantastic program. I love it. So easy to use. My clients love it too. No more no shows.

Oct 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love the text reminders that are sent to my clients and they love it too!!! But it is so easy to use and if you have a problem the customer service is amazing!!!! I also love that I can acces it from my phone and that my employees can also access their schedules from their phones. Another plus is that I can even access it from my computer at home.

Overall: My business is much easier to manage now. No more huge appointment books on my desk. I can automatically schedule all my standing appointments for my clients for how often they want to come in. I can easily list my discounts, coupons, and my discount packages easily. I can see my sales, keep track of my payroll for each employee on a daily basis. Just so many wonderful options there are too many to list!!!

This is the best software ever. I have tried many.

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Simple but many options. I can order products through it and see client history. Email service is also very good.

Cons: if it could send sms in my country that would be perfect.

Best ease of use and awesome Customer Service!

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I worked for Microsoft for 13 years, have their tattoos all over my body, have my Office 365 subscription... In other words I am fully 100% Microsoft. Microsoft has introduced a new product, which I get for free, with Office 365 called Booking. I was super excited as I thought I could move off Shedul and have nothing except Microsoft running in my environment. WRONG!!! Shedul is in every way a superior product. Microsoft, I still LOVE you, but Shedul kicks your Booking App. Shedul is by far the best product out there!!!

Cons: Only con is that I cannot process Credit Card payments and send directed marketing from the app. But I believe the Credit Card facility will be introduced soon. To be honest it was easy enough to export my database and do a mail merge for my directed marketing.

Overall: Manageability of my entire booking system and inventory control. I not only have a finely tuned booking system where clients can make and manage their own bookings; I also have a system whereby I can calculate exactly how much each client visit costs ion real terms.

Very good, Easy to use.

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Free and good support. Easy to set up, my free lance staff able to lock in and manage thier working time.

Cons: None, but it would be good to have block time. and It could be better to have loyalty system. But however it's very good to use just my recommend if you want to developing in the future.

Great program !!

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love that there is everything as sales for the day, to the monthly sales and the text messages :)

Cons: Would love it if there was a thank you text message sent to the clients as opposed to emailing the clients ! :) appart from that good work !

Been easy to use and great tool for my business

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use also a app easy for my clients to book there own appointments and get notifications when they have booked

Cons: Not got staff reminders as of yet but been informed that will be coming other than that it seems great

Thoroughly enjoying this app. My clients love it and I love it.

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As I am flat out all day I am often unable to return calls for booking enquirers. Now my clients are able to have a look at my available appointments and book themselves

Cons: That booking confirmation is not sent via sms and somewhere you need to write do not reply to this sms as clients have tried to reply.

Business game changer

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I now know exactly where I need to be, my clients have commented on how professional this system is and I have significantly fewer canceled classes. I know exactly where my money is coming from and going.

Overall: Piece of mind. And less cancelled appointments.

If you're having a problem with this software, the support team are keen to help. The "cons" are sorted quickly.

Awesome software

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I've used a lot of Salon softwares, all that are pricey and don't over many more additional features than this one. I'm in love with how similar this is to them without the cost! I'm hooked.

Cons: If I'm being extremely pickey, I'd say I'd Iike more customizeable options such as color scheme, the look of the calendar a little more, but that's it!

Best booking software I've had the pleasure of using!

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is so easy to set up and use, plus the customer service is outstanding! Excellent features which are constantly added to al for FREE!

Overall: I run my entire business from Shedul!

This platform has everything you need to digitalize your bookings in 2 hours

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is VERY user friendly in comparison with other tools I've tried for my saloon. I managed to configure everything within 2 hours. A total surprise was how great I can now manage all finances, commissions and revenue stream! So it's not only booking system, it is also CRM and pocket-ERP for a saloon!

Cons: There are really minor things that I would like to have for my small business, such as having a logo on the client's booking page, but that rather nitpicking... We are really happy with everything!

Overall: Oh, it reduced the hassle of my every day operations immensely!

Unbelievable how easy this software is to set up and use!

Sep 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy set up, it's logical, just like putting pen to paper!

Love the layout and how it looks

Functionality is easy

It has everything a full service salon could possibly want!

Overall: Everything! Now I can grow my business from an appointment book and manual calculations to reports that will help plan future growth!

My major concern was how to move my staff from an appointment book to software. None of them have computer experience
Since the functions are so logical the transition wasn't difficult at all

Amazing!

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has given me my life back. And can now continue my busy life without having to worry about sorting my clients out in my spare time. Instead I get to enjoy it with my husband and son while my clients are happily choosing their own times and dates that suit them with the times and dates that suit me without having to mess about figuring out where to squeeze them in. They know exactly the prices of all my treatments, what days and times I'm available and if that wasn't good enough, it sends myself and the client confirmation and also reminded texts/emails. I honestly can't fault this system. And the customer care is unreal. Sounds too good to be true but it's the real deal!

Overall: Everything. Helps me work around my work life with ease.

I love how accessible it is, and That clients like I am bringing the town into the computer age.

Sep 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The clients love the automatic reminders via text and/or email. I love that I no longer depend on paper only. I can access information from anywhere at any time.

Overall: The services I am selling and keeping track of all client info in one spot.

Really Useful

Sep 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This app is so easy to use, for me and my clients, I am a new business and this has helped me get more clients. You can keep track of clients and who doesn't turn up. Easy to also create an invoice

Overall: More clients being able to track clients appointments no shows and what treatments they have

Strong product and improving!

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Core functionality is very nice! It does what you need it to! They seem to really care about improving it.

Cons: Customer interface is very plain. I am unable to add my logo or company colors to webpages or emails.

It's amazing!

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is so easy to use for everyone. It has literally everything you need in one area. All staff can access and you won't lose a client as they can book on line. It's also free which is unheard of today

Cons: I honestly can't find anything I don't like! If I had to say anything I would like a way to take a deposit maybe. That would be useful

Overall: Time saved, no paper, easy to read and understand, client and staff satisfaction

Effective, easy , fun

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love pretty much everything about this program and how easy it is to use . What can I say the big bonus is that it is free to use as well !

Cons: There isn't much I don't like about this program . The only thing is I would like to be able to view the calendar monthly and to be able to block off certain dates repeatly .

Overall: I can create my contact list and keep a record of the history .

Shedul is easy to use, the layout is modern and neat, customer support has been great and it's Free!

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that it's easy to use and my SMS reminders are sent to my clients for free. It's never failed me

Absolutely amazing!! Everything and more...its a pleasure to use and the aftercare.What a team !!

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything!! So easy and the fact that you have an amazing aftercare team for the support that actually responds. Priceless! Thank you for making my life so much easier.

Incredible tool.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Using this tool has freed up so much of my time. I work for myself and often when finishing with a clients nails I would have multiple messages requesting appointments. Individually I would have to go through seeing when and where I can fit them in. Now all I have to say is please use the 'book now' button and book when you are available. Life is so much easier.

My clients love it and have given me amazing feedback also pointing out how much more professional it is.

The fact it is free is amazing and dare I say I wouldn't hesitate if I had to pay for it.

Cons: Nothing so far. Who ever designed it is a legend. Maybe I could give more constructive feedback once I have been using it longer. But so far so good.

Overall: Time saved.
Stress reduced.
More professional look
Easy to use.
Clients love it.

I am new to online scheduling and using Shedul has been so much easier than I thought it would be!

Sep 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use, customers love text reminders and thank You's after appts! Keeps Me organized! Makes inventory and checking out easier!

Cons: Would like to have a phone number to call and speak with customer service if help is needed but They do respond by email very quickly. Would like to see an app in future that clients can download for appts.

Overall: Organization, frees up My time, ease with inventory, customers feel taken care of, extra bit of professionalism to My industry. No more buying calendars and writing in appt books!

Amazing

Sep 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use and i love that it sends my clients reminders which has saved me to much time! Love love love so happy thank you

Cons: You cant colour code the the services this would make it alot easier to see what treatment you have throughout the day, client record cards would be amazing where we can set up our own quesions ect and then they are stored with the clients details and i would love to see when clicking on the clients treatment it come straight up with total price instead of having to go into edit scroll down to see total amount!

Overall: So many reminder messages, services listed and easy to change, all clients details stored for me.

Awesome booking program definitely a good one to use!

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use with daily reports that keep the work down. The home page shows a quick summary of your day. Adding employees and scheduling them is easy as well! The free part is also great there are very similar programs that you have to pay a ton of money for and as a startup this works the best for me.

Cons: The only 2 things i would like to say is to be able to add an hourly employee that doesnt show up on the schedule portion but can also get commission on retail. Also as everyone else is saying the credit card processing will be a big deal. Untill then i will continue to use square

Overall: I know i will get alot of great benefits out of this product once i am up and running my small business seems like payroll will be a breeze to process with the reports option.

Easy to use and great customer service

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Quick and easy to use. Simply to set up and easy access to information and plenty of support........

Cons: Would love colour coding and more of a text option for customers to send it special offers and new products

Very easy to use. Has all the features you would need

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use. Everything is one click. The calendar is user friendly. It's detailed and has lots of options to personalize

Amazing! Love! So easy to use and understand. Customer service the best!! Genuine people

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use and to also figure out when you are new to it.
I love how quickly i received a welcome email, that was actually a person not just pre generated. I replied to it and i got a reply asap. They were so lovely to help me. Its great it has everything in one no need to stress about doing invoices or stock it does it all for you. Im so happy with it.

Cons: The only small thing i think would be great if there was a section that was just for my colours,peroxide and stock i use and have the stock that gets sold in a different section. But that is so minor . I dont loose sleep over it.

Overall: Its FREE. Has everything i need. For someone like myself who does struggle understanding literacy . This software is easy to understand and figure out. I cant say enough how much i love it

Love the product love the support

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. They are constantly tweaking and bringing in new features. I love most is that they DO actually listen to their users and make improvements according to their needs.

Cons: Only a few of the features which still need tweaking. But I think once that is all sorted this will be an amazing system.
Only one way text can be a bit confusing for some clients.

Overall: Free!!!! Huge savings. Love the ease of use otherwise I would not have changed, free or not!!! Actually didn't realise it was free!! Love the system auto messaging. It is a good system all round, perfect for a small business like mine. Has all the necessary features. Love that you listen to your users suggestions. After all we are the ones using the program under time pressures and need it to flow well. Sometimes you only realise what you would like tweaked once you are operating on a daily basis.

Best thing happened to me

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very smooth, reminding my clients for me, online booking, customer service, organize, voucher, easy, mobile feature. All of my clients think I am upscale because I send notifications and I can book online. Saves me a lot of time

Overall: Everything

LOVE IT!

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely love it. The user interface is extremely simple and intuitive and getting set up was a breeze.

I love the "copy embeded code" and link buttons as they make customizing many different button names very easy.

I'm so glad I came across the link to begin with.

Cons: Wish I could customize the colours of the scheduler to fully match my website, but the neutral dark and white colours work just great too. I love it so much and still give it a 5*

Overall: Ease

Incredibly HAPPY

Aug 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love EVEYTHING about Shedul!
It's user friendly, keeps track of my business and clients, the support is fantastic and the online booking feature is definitely my favourite. I've been reccomending Shedul to all my friends and when they get it they are just as excited as I am. Thank you so much for creating such a helpful tool for my business!

Cons: I havent found any thing I dont like about the software, if I have questions there is a section where all the FAQ are which is very helpful. Customer service is also super effective. I would love for this to be an app, but I saw they are already looking into/ developing it.

Overall: More than I ever expected.

I can keep track of my income better.
Online bookings is an amazing feature.
Automatic client profiles
The fact that I can block dates if I'm not available.
etc. literally every feature on this software is fantastic!

Fantastic service....online team are great....change over was seamless and no issues..reccomend 100%

Aug 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of set up, user friendly, no client id or passwords to remember and time allocation is customizable

Cons: The only thing would be,that clients cant view, change or cancel appts themselves online other than that nothing..
Fantastic service

Overall: Ease of use....seamless change over...works with social media platforms

Love it and makes livw stress free for myself and my customers

Aug 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, stress free for myself and customers. Love everything about it. Use it daily to sort out appointments and customers can also chose appointments and see when I am available

Has made converting my salon from old-school paper to digital the easiest experience!

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its free, like actually free. I was worried about paying an arm and a leg on a software for booking and inventory and I'm so thankful I found Shedul. My current salon was run strictly on paper for 30 years and I'm so glad we can finally stop wasting paper and reach out to a further client base right from the storefront.

Such an amazing product

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely easy to navigate and so user friendly. The amount of functionality it has it amazing. It has absolutely everything I could ask for. The support team are extremely helpful and quick to respond.

Overall: The ability to streamline and simplify my booking process and end of year financials, saving valuable time that I can now spend elsewhere.

It is amazing for small home business salon like mine!

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Automatic email reminders, financial reports, available online from anywhere, visually pleasing.

Cons: Clients can't confirm or cancel from the text message reminder, would like colour coordinated appointments

Amazing! Quick and definitely more professional booking system. Love it!

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Almost NO - NO SHOW
Stock levels - well maintained
Staff are more aware of their potential to earn

Cons: Different commission structures for services (but working on it)
Professional stock levels usage (I need to research more)

Overall: Absolutely easy to install, understand and implement.
IT IS FOR FREE and this makes things so much easier in the economics of a salon

I Love this software....

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Pro's are endless. Easy to use. Packed with features. Great customer service. New features being added all the time from customer feedback. They actually listen to your comments....

Overall: Free client reminders, Fantastic calendar, many many other features.

Shedul is a fantastic booking system. I highly recommend it to any salon owner!

Aug 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love the sms reminders for clients!
Super easy to use
Love the page where it forecasts the weeks/month profits etc...

Love that they've thought of everything and .they're giving it to us to use at no cost. How generous is that?!?! :)

Overall: Can use anywhere, anytime...
My clients get reminders which I don't have to do.
I'm able to now, keep track of profit and loss

Shedul - Great tool for any practitioner / therapist

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Very efficient and friendly support team!

Pros: Ease of use, web based, works from any smart device, on-line booking, reminders, by sms & e-mail etc.

Cons: a bit of fine tuning needed, additional functions to come, a link to add files would be useful, colours could be better

I migrated 2 systems into SHEDUL!

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It has the ability to integrate POS and Appointment booking systems into one complete system. The customer service is excellent!

Cons: There are certain functionalities which are lacking, but I am able to share this with the SHEDUL teamm for continuous improvement

Good customer service, good product

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, their team is very effective and friendly, product is very suitable for my salon, even my junior staff can use, very friendly user, the app has many functions, make accounts very easy to see, appointment can arrange very nicely, can see all the staff are doing their Jobs, stock control very clear, less paperwork. it is free,

Cons: Some features don't have, some features not using in my salon. No service package features, invoices can send to clients by SMS will be better, customer profile not complete. Birthday gift to clients, service and sales points redeem.

Overall: Convenient to use, less paperwork, less manpower, can provide better service to clients, save my money and time.

This software is absolutely amazing, I am so happy and very impressed with Shedul!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use, I transferred all of my existing appointments and client information over from my paper schedule within just a few days. I love the reminders it sends out, my clients love the new software and it has made my life SO much easier! I never have to worry about sending reminders late at night when I'm finished my day of work.

Cons: Absolutely nothing. All of my expectations and needs have been met and exceeded. Any time I have had questions or concerns the Shedul team has responded immediately and advised me appropriately.

Overall: I never have to worry about forgetting my schedule at home since I am a sole proprietor I schedule all of my own appointments so I keep my schedule with me at all times. Easily accessible, if I don't have my lap top I can easily review each day in detail on line on my cell phone. The reminders sent to my clients are professional and detailed. No one had missed an appoinent since implementing this software.

Awesome

Aug 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is user friendly and somewhat intuitive. Support is brilliant...I am in Australia and I think the time difference works in my favour...my questions are always answered well - I never have to go back with a follow up question.

Cons: Not much to not like but my wish list includes being able to have different colours on the calendar for different appointments / clients, and being able to set appointment intervals at say 30 or 60 mins rather than 15.
When I am doing testing and I make dummy appointments, I would like to be able to delete them completely, rather than cancel them...
...but seriously, who can complain about this brilliant product? I still don't know how you do it without charging! :)

Overall: Main benefit is the ability to liaise with clients electronically....

Excellent app highly recommend

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easiness of using this app I love everything about it, I even was part of another shedul account at another business that I parted terms with & they wouldn't remove my email from there system so your team edited my email address with them so I could set up a new Shedul account for my own business excellent customer service

Cons: Having to log in each time on the I phone it didn't keep Uluru logged in however I figured a way that my I phone saves my email and password so I can log in quicker

Overall: Not having to use a paper diary, can see my availability clearly can add others onto system to book appointments for me too

Couldn't do business without it. Absolute godsend!

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the reminder mails that get sent automatically to clients. Adds a personal tpuch to the service.

Cons: Nothing- can't fault the genius creators of Schedule! Keep up the amazing work guys! Cant wait to see what else you have in store!

Overall: It keeps my business on track and organised.

Amazing software! I'm so pleased I started using this for my small beauty business!

Aug 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything! Not 1 negative , and it's totally free! My Clients love the handy reminders sent via email or SMS , customer care is ace too!

Cons: Nothing negative to say . If you are thinking of using a system I would definitely use this without a doubt you won't be disappointed

Overall: Everything is in one place! Easy for clients to book online & easy for me to manage

Amazing software for small business

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it does everything you need to run an small clinic, has online booking & is free! Simple & easy to use.

Cons: Look forward to seeing the option to have a credit on a clients account & packages which is coming soon.

Overall: Easy to use system for booking clients, making payments & reporting on sales & stock.

Brilliant app so easy to use

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: So easy to use! Easiest appointment app iv ever used iv told other nail technicians and hair dresser about this app and they now use it

Cons: Sometimes it logs me out and I have to keep logging back in but apart from that it's great

.

Very easy to set up.

Jul 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the fact that it is free! It is on all my devices. I can make appointments anywhere, I go without have a big bulky appointment book. Also groupon clients can make their own appointments. Very convenient, this is the way to go. No more old fashion pencil and eraser.

Cons: No cons yet, cause I just started using this service. The only regret is I wish I knew about this app sooner.

Overall: Having my phone with me, gives me all the tools I need to run my business.

Schedul.com has been an awesome tool for my massage business.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Relatively simple to use and stupendous tech support when I need help! it helps me organize client info and keep in touch with them easily. It helps me be more professional and efficient with how I run my business.

Cons: I wish there was a mobile app. I know it's in the works tho. I think that will make this software absolutely ideal.

Wonderful, Easy, and Ideal!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that the software is guest friendly. It also takes out the busy work for me as a salon owner with reminders and confirmation for appointments. It makes it easy to track services and product sales. So glad I came across this program!

Cons: Would love to see a feature that adds tickets together. Like if a guest has themselves and lets say a child haircut with them. Versus having to delete the child ticket to add to the other, it would be fantastic to just "join" tickets. In due time I'm sure this feature will be available.

Overall: Online booking, easy access to the my books whenever and wherever I am.

The best out there!

Jul 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: You can book at anytime at home the store it at work. We also all love the reporting tools. Makes payroll a breeze

Cons: I have not found be anything I don't like. If I get stuck on something customer support will reply back very quickly.

Amazing! Love this software and staff have found it so easy to use, it's got great features and free

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Text message reminders and email thank yous.
Adding clients details is very easy.
Easy to pick up

Cons: Nothing... maybe a reminder of what date is 6 weeks time?
Can't really think of anything else as we have only been using it for a short period of time, however I can't see any problems

Great app!

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Client reminders, full revenue tracking broken down into detailed categories , FREE! :), keeps track if the client owes a balance

Cons: Can't change price when booking (in case I quote a diff price) and can't combine payment for hisband/wife who come at the same time and pay together, hard to change price if I've forgotten a product at checkout. If I go too far, I have to delete the invoice

Overall: All I have to keep track of now is expenses. Everything else is tracked by shedul. Love it. Best software for free

Really love using shedul

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's a life saver best ever so glad I found this never did a stock take before and this is so easy to use love Love

Cons: There nothing I don't like about this software
So easy to use and help always gets sack to me fast

Amazing system.. customer support is fantastic.. recommended to everyone on salon forums

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use system takes little skill to set up and manage. Even those with no computer skill can use

Cons: It needs a payment gateway. The only downside of the program is not being able to take card details so that no shows are charged a fee. Need an app too

Overall: It's available to login at any location

Vendor Response

by Shedul.com on July 20, 2017

Hey Maxine thank you so much for the review!! Can you please verify your email address with Capterra, so your review can be displayed on our page? Thanks again! :-)

Your on a winner with Shedul

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. It's free, 2. It doesn't have any in app advertisements, 3. Export your data to the CSV template and team Shedul will import it for you, 4. Does away with cumbersome local databases and moves you to the cloud, 5. Allows you and your team to access you Shedul from anywhere, 6. Has great permission levels allowing you to setup who can do what, 7. Powerful in app reporting models allowing you to keep track of daily/weekly/yearly income streams, with plenty of report types to see the trends of your business, 8. Nothing else out there does what this does!

Cons: No cons, team Shedul are always developing and look for your suggestions. As time goes by more functions are incorporated as well and new types of business services. Remember it is free and the team do a great job keeping everything up to date.

Overall: Moved 3 businesses from paper and app diaries over to Shedul streamlining processes and allowing great visibility of all aspects of the data to day management. Empowers staff to better manage their time and gives owners peace of mind being able to see what they are doing. The reporting easily lets me see what the trends are and at a glance I can see who are my star performers as well as the best selling services and products. Love it.

Thank God I found Shedul.com! It's the perfect fit for my Company!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Customer Service team is TOP NOTCH. If they don't have the answer, they have a work around. If they don't have a work around, they suggest other options and say they will look to implement the idea. They have taken the stress out of starting a new business and using new software. I cannot thank them enough for all of their tremendous help!

Cons: I really just think I have a few unique situations that have had me stumped but with their suggestions and/or work arounds I'm not worried and feel confident that some tweaks will be made.

Overall: All the needs for my Company are met. We are extremely happy so far.

Simple, constantly improving, fantastic customer service I love this product!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Email confirmation to customers and the reminders , this is so useful as it often saves on no shows.

Cons: Cannot export pricelist to excel (would be very useful. To me as I keep forgetting my prices, other than that love it

Amazing I'm really happy with the whole system

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and free! It's modern and up there with other expensive salon booking system I've used, if not better.

Cons: I would like to see drag and drop for appointment blocks. And swipe for the weeks or days rather than clicking on calender

Friendly and Easy to use.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to explore the system by the way contacting with Help Center. Then you can read a lot of things there. Otherwise, you can check their video on youtube. Especially, if you want something new just tell them, if possible they will submit and add them on in few months later. It's so amazing! ;)

Cons: They don't activate SMS notification in some countries. And we have to do the discount on single service, not on totally price.

Excellent Product

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to setup and navigate. And the best part for me as a Salon Takeover Owner I can easily import the existing customer base into my own setup. Win Win !!! Oh and the Customer support is fantastic and very quick to respond.

Overall: The ability to enable online booking directly from my website and facebook page. That is an enormous benefit for us.

So easy. Fantastic product and support.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything. It's so easy to use. The support is very quick in responding. Every small salon type business should use this product

Overall: My business wouldn't run without it

User friendly, a great scheduling system for my esthetic studio.

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This system is very user friendly. I love how the system text/email clients reminders for their appointments.

Cons: I would love it if there is an app i can download to my phone. Although right now I am able to put the website onto my home screen which works fine.

Brilliant product!

Jul 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's so simple and easy to use! It has everything I need and more and is fully customizable for my business needs!

Loving it.Have just gone from 15 years of appointment books and am loving it.

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the reports and once I have all treatment details and client details it's so fast. I love that I can see bookings at home..at work.. anywhere. I used to do manual stock control. This is brilliant.