Who Uses This Software?

Used by over 40,000 Salons, Spas and Beauty Centers in more than 120 Countries.


Average Ratings

918 Reviews
Value Ease

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.01/one-time
  • Pricing Details
    FREE! No Trial Period, No Limits!
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Shedul.com
  • www.shedul.com
  • Founded 2012
  • United Arab Emirates

About Shedul.com

Shedul is the best Salon and Spa booking software available. Simple, flexible and powerful online booking software for your business. 100% FREE - NO TRIAL PERIOD, NO LIMITS Shedul is accessible from any device, anywhere, anytime through the internet. Let your clients effortlessly book directly though your own website or Facebook page, and auto send personalized appointment messages. 40,000 Businesses, 150,000 Stylists and Therapists using Shedul booking software in more than 120 Countries


Shedul.com Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management
  • Appointment Management
  • Before & After Pictures
  • Client Management
  • Gift Card Management
  • HIPAA Compliant
  • Inventory Management
  • Package Creation
  • Booth Rental Management
  • Client Profiles
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments
  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Membership Management
  • Online Booking
  • Payroll & Commissions
  • Point of Sale (POS)

Shedul.com Reviews Recently Reviewed!


Spa Management and POS software that will be LOVED by Spa Owners and Managers who implement it!

Jun 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are many areas of this software that I really like (even now, when the software is limited in certain functions BUT, it is continuously updated with new functions. In a year or so it will be the best software that is available to manage spas and salons. And, it might be the software of choice for spa managers and owners due to the fallowing few reasons:

Ease of Use, multi-platform compatibility, fast, reliable and it has all you need to run a day to day beauty spa operation including POS.

Appointment scheduling and appointment management are the BEST compared to other software that I have evaluated or used (and I paid $$$) Actually, it has no limitations nor restrictions and I Love It.

Inventory Management working great though does not have yet incorporated "low stock warning" but I am sure it will have soon so no issue for me.

Services - very easy to create and manage. One limitation, for now, is that so far they don't have available "packages" and tracking package usage. Though, I believe that they will include them very soon.

Clients - Shedul has all you need including almost real time SMS/email clients notifications (appointment creation, changes, or completion). There are no automatic reminders yet, but the software keeps it organized very nicely using color codes.

Reports- right now a little limited but they are constantly adding new ones.

Shedul - administrator listening to their client's requests.

Cons: Right now the application does not have the interface to setup a merchant account (Credit Card processing) though they are working on it and it should be ready in the next few months.

You can setup two different tax tables (sales and service) but in the reports so far there is no specific report that you can calculate a sale tax. Never the less, you can manually calculate it since there is a report for total $ sales for a specific period.

Packages- hopefully, they will implement soon option to sell package deals and some type of way of tracking usage of services in the package against the client or actual package.

Voucher- we don't use vouchers so I did not find this function too useful. We sell "Gift Certificate" and hopefully they will implement sales and management of gift certificate in POS.

It would be nice to have in POS percentage for service tip calculation since many of our clients often say "give particular % as a tip for the service". Right now there is a function in POS where you can add a certain amount as a tip to the total bill. For many people that could be sufficient though.

Overall: Many, if the company will be doing such a great job, in near future Shedul will be the Spa Management software to go! My wife spa is very customer oriented and this software allows us to accommodate our customers request much easier, quicker and with fewer errors. I love it!

Shedul is amazing and their team is simply unbeatable in their support and response time!

Aug 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am always interested in making things smarter, faster, easier, etc. I have found a perfect partnership with the team from Shedul.

Responsive team at Shedul

Online Booking

SMS texting/Email for confirmations, reminders, thank you's, etc.

Email to associate who has the booking with additional email to receptionist/owner/manager, whoever you need notified.

POS

Barcode scan in Products or hand key them in to see at POS.

Rebooking feature

Able to see calendar weekly or daily

Run numerous reports

Security levels for different team members

The list is really much more than this, these are a few of the many features to be found.

Cons: There are no Cons. You will never regret going with Shedul for your business!

Overall: Before we opened our salon in April, we researched and selected Shedul because of its many features that are truly outstanding. What drew my eye first was the ability to use it at no charge. How could they offer so many features and benefits without the high charges other companies have? I wanted to give it a try without the hassles of "trial periods" and training videos.

You have got to experience this for yourself! Have you ever said "I wish my schedule could do this" or "I love it but..." about your current or future calendar, POS, or booking system?

Well, Shedul makes magic happen. They have such an amazing team of designers and IT that are so responsive, that they take "votes" from the community (members) to see what they will add or improve next!

Yes, you actually have a VOICE that is heard. I have never had that with any other company in any field.

As to Shedul itself, it is extremely user-friendly, very easy to learn and allows me to do every thing I want to do. Book online? No problem! POS? Everything you want out of it. How about SMS texting and emailing your clients? $0 charge on their end, just subscribe to a phone carrier that offers unlimited texting (like most cell phones have) and you are good to go.

Current projects are updated so that the community can follow along with the progress.

Also, it is not only for Hair Salons! Nails, Estheticians, Massage Therapists and others can use all the features as well.

Want to have your employees be able to see the calendar and receive email notifications when there is an online booking, or you want to track if the booking came from your website, facebook, or walk-in? You can. Want your office manager or receptionist to receive the email as well? You can. I can go on, but you really need to check it out for yourself!

Shedul is simply the best. Justyne, you and your team have made using business software fun and exciting!

Amazing software, developers have nailed it as they have captured all the features we need expertely

Aug 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything we need is here with the ease of access required for all staff members. It's great that we can see daily appointments, sales, revenue etc from the dashboard and can easily generate reports and export to excel. Adding different services and products (i.e. retail add on products) is extremely simple; you enter in the service and include price and duration etc which makes it very easy when making appointments. The checkout option also displays your products in case you forgot or haven't promoted it in the appointment so can easily add extra value to each appointment. The added feature to send SMS reminders to clients automatically is excellent and I really like how they have added options to customise this feature, such as adding times in which to send these reminders so they are not sent in the middle of the night for example. They have really done their research on what clients need and am very impressed with this software.

Cons: The company has pretty much nailed it with their software though if I had to put something, I could only suggest adding the ability to further customise options, page layout, which data to display or not display etc; this would be great.

Overall: This software is exactly what we have been searching for. It has the features we need, is powerful enough to maintain all of our client data, appointments for multiple staff, sales dashboard, generating reports, import/export data, online booking buttons for social media websites including Facebook, and much much more.

I have worked with various software and client relationship managers previously however I have found this to be extremely easy to use for all staff over other programs. We have a relatively new small business and I have personally tried over 30 different similar type programs and none of them have suited my needs, and couldn't customise to our needs. I even tried Excel based systems and creating my own however it was harder for multiple staff to use and would be prone to mistakes. Due to this, we stayed with the good old appointment book for appointments and used excel to track sales etc.

Coming across this software has changed all that; we are now using this and have ditched excel and filed away the appointment book. It literally does everything we need and has extra features we can also use that we weren't using before.

Recommendations to other buyers: Keep up the good work, we are very satisfied customers and we will be using this software long term.

My Search For Software Ends Here!

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love EVERYTHING about this Software! I'm in my 50's, yup old school, always felt I was one of those hard to teach an old dog new tricks people. But I downloaded the free version of Shedul, a bit intimidated I played around with it adding my products & sevices etc... very simple to do.

I finally got up the nerve to actually start booking clients... but also continued to use my old appointment book as a back-up.. yup still intimidated by these on line things.

However, in about a week, I saw how much more this appointment booking Software did, I was so amazed & confident, I ditched my old hard copy appointment book. I no longer had to give my clients a handwritten appointment card or call to remind them the day before.

It also helps with accounting, keeps track of your sales, prints out receipts, monthly reports... what more do you need??

And this is the FREE version!! Its a keeper.

Cons: There's really nothing that I don't like. I see there's an email you can set up to send clients promotional offers etc. I have to look into that, I'm not sure if it comes with the free version.

The only thing more I would like is perhaps an occasional email update from the company to give me tips or provide info about other features that Shedul can do to make running my business easier.

Otherwise NO complaints. If an old dog like me can use it with confidence, anyone can.

Overall: My over all experience has been a complete pleaser. I am completely cyber challenged, seriously, this is the first Software program that I've ever been abke to use with such confidence.

I love it!

Really fantastic booking software!

Jul 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like how the program allows you to edit the client information right from the booked appointment calendar page. We like how you can book multiple appointments for the same client on the same booking screen (using the "add another service" button) without having to book each appointment one by one. The program is fast and reliable.

Cons: There is nothing that I do not like.

Overall: This software program really got us out of a jam. It is SO much more user friendly than our previous system. We were working with a slow, not user-friendly platform before with poor customer service. Now with Shedul, we have been able to hugely speed up our booking process which allows us to serve our clients better with a shorter wait time. Absolutely LOVE the program and the customer service.

Recommendations to other buyers: Some ideas that I thought of just now for improvement would be to make it so that if you add a "note" to the client booking, you can see the note on booking bubble on the calender page without having to hover your mouse over the booking to read the note in the pop up screen. I like to leave special instructions to my estheticians, but I worry that they do not hover the mouse over each and every booking. Instead, if the note showed up on the booking without having to hover the mouse then I would be confident that they saw the message. That, or if having the note appear on the actual booking bubble takes up too much room, perhaps a star or some other symbol could appear on the booked appointment that alerts the staff that there is a special note attached to this booking. It would alert them to hover the mouse over the booking to read the note in the pop-up bubble. A next thought would be to have a bit more definition on the "time lines" in the calendar view. What I mean by that is have say a very bold horizontal line for each "hour" line so say 9am, then a medium sized line for the "30min" line so say 9:30am, and then even finer lines for the "15min" line so 9:15am, and then the finest lines for each 5 minute horizontal line. This would help keep track of available time slots and help me book the client in for the correct time. Right now with only the very fine horizontal lines and no distinguishing lines, I sometimes accidentally click say the 9:25am slot instead of 9:30am.

Love Shedul :)

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's user friendly, I can customise sales receipts. Helps me with my accounts as its really structured with its financial reports. I use this software in the salon I work at, I can use it on my phone, laptop... Its absolutely amazing! I looked at so many other salon softwares and they were so so costly, but Shedul by far ticks all the boxes. I've been using it for a year now. Oh... I also love the auto msg reminders!

Cons: There's nothing I really dislike, I guess with auto reminders the text version doesn't have much characters, therefore it's really short and sweet. However it works, if anything maybe more characters for the text message to send out to clients.

Oh, I don't know how to use my mobile number when for the auto text reminders I think it's sent from a different number, some of my clients have sent messages but I haven't got.... Oops! But there's not enough characters to write alot.

Overall: My accounts, when doing my self assessments i can go to reports and it shows me everything, so so handy when doing my accounts. My clients love the reminders :)

It is most comprehensive scalable cloud based solution for any salon, wellness or similar business.

Jun 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's most comprehensive solution for managing all aspects of the business. Cloud based scalable and easily integrated into existing web site application or Facebook makes it one of kind. Having privilege and pleasure to use it from the day one of starting our salon business I could not imagine running a business successfully without Shedul and it's valuable support team being core part of the business and deserving credit for the considerable success of Touch of Thai Massage and Spa in Dubrovnik. Croatia.

Cons: Making mobile number verification scripts can be challenging for any software company and the number of mobile phones globally makes this more complex with every day.

Overall: It is most comprehensive scalable cloud based solution for any salon, wellness or similar business operations. It is easily integrated into existing web site application or Facebook page making it one of the most important parts of the business operations and all aspects of it.

Vendor Response

by Shedul.com on June 12, 2017

Hey Maro thank you so much for the review!! Can you please verify your email address with Capterra, so your review can be displayed on our page? Thanks again! :-)

Best ease of use and awesome Customer Service!

Sep 28, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I worked for Microsoft for 13 years, have their tattoos all over my body, have my Office 365 subscription... In other words I am fully 100% Microsoft. Microsoft has introduced a new product, which I get for free, with Office 365 called Booking. I was super excited as I thought I could move off Shedul and have nothing except Microsoft running in my environment. WRONG!!! Shedul is in every way a superior product. Microsoft, I still LOVE you, but Shedul kicks your Booking App. Shedul is by far the best product out there!!!

Cons: Only con is that I cannot process Credit Card payments and send directed marketing from the app. But I believe the Credit Card facility will be introduced soon. To be honest it was easy enough to export my database and do a mail merge for my directed marketing.

Overall: Manageability of my entire booking system and inventory control. I not only have a finely tuned booking system where clients can make and manage their own bookings; I also have a system whereby I can calculate exactly how much each client visit costs ion real terms.

The best ever system for my salon!! My clienst love it and we love it more!!!

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use!! Easy for clients to book 24/7 easy for staff to book. Best of all at any time day or night we can check appointments and clients may book appointments. brilliant system. I love the features and continual updating!

Cons: I don't have any cons! This system has proven to be amazing all round. As a salon owner this is a fantastic product and whats more it FREE!! what ore could one ask for. My only con is the negative and sometimes rude comments on the feedback - REALLY??? - its free and brilliant! So why the negative comments/

Overall: I get daily benefits from increased clientele, to professional messages to cash up to reports the list is never ending. I am delighted I have had the pleasure to work with this product for 2 and a half years and at no charge. I would be lost without it and my business would die a death!!!

Great Software So Far!

Jun 20, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how flexible the software is. I can make changes to my appointments easily.

I love that I can pull up reports and see the growth from one month to another.

I appreciate the fact that my clients can book so easily. I also appreciate that the system sends out reminders via text and email. My clients have expressed that they love that feature.

Cons: With any software there is always room for improvement. If I can compare last month to this month without pulling up custom ranges, that would be great! I am hoping to see payment processing with the software, as I hear that's what the team at Shedul is working on. I'm also hoping that clients can reschedule their own appointments by keying in their appointment ID perhaps? As of right now, I reschedule my appointments when clients email me. I would like to see options that compare the previous year to this year, without pulling up custom ranges.

why haven't I used this sooner

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: zero cost

totally user friendly

easy to install, use and train others in

online booking system excellent

can use everywhere as its cloud based (excellent for late night social media appt requests)

Excellent customer service response (email)

able to use ipad, much more profesional

Cons: I didn't find this sooner

would like the ability to hold more information such as previous skin tests, colours used etc thats easily displayed when booking an appointment.

Overall: I had previously paid a fortune for salon software via a large uk company so when that expired I didn't feel as a small salon I could justify the ongoing costs. I came across this online whilst researching my options and thought` at first it was too good to be true.... whats the catch? went ahead and downloaded and am amazed with the superb standard and professionalism that comes with this software. The booking system is up to, and in fact exceeds my previous company as i can process a call and booking in less than half the time of isalon. The ability to loose the large desktop and all the wires from reception to replace with an iPad is so much better. we have yet to attempt to link up my cash drawer and receipt printer yet but have had excellent help and feedback from email support so feel confident i will get this resolved. One area it does lack in for me is holding details on a database of colours used etc on each client. Would love to see a more comprehensive client record card that i can hold more information such as last skin test etc

All in all its excellent and i would recomend to any salon large or small

LOVE IT!

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having changed to Shedul a year ago I cannot recommend it enough. I have a small beauty salon/gift shop and I find the ease of use fantastic. I am so impressed how it has improved my business as I can track reports much more thoroughly. We can see the growth of online booking and the ease of use for our clients. The support has been second to none and its rather exciting when you get a new notification to say they have added something new to help improve my business. I have recommended this to fellow salon owners who have also signed up, don't hesitate its FREE!

Cons: Nothing I do not like and I know there is additions coming that will enhance my business even more. So when I ask... is there any chance of whatever subject coming.. they are on the ball and yes its coming, working on or we will take it into consideration.

Overall: There is obviously a lot of questions to begin, I changed over and Shedul dealt with transferring our client list with ease. Support answered all my queries quickly and more.

Pinch me ! Am I dreaming? This is software is amazing and has great support from all staff.

Jun 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this software mostly for it's free services and Shedul staff are incredibly helpful.

Cons: I love everything about this software. I can't think of anything bad to say. Keep up the good work Shedul staff.

Overall: This product is all I need to run my small business. I trialed many hair salon appointment software, I could never justify paying the high price for a software that was either complicated or did not meet all my needs. Sometimes cash flow is a little tight, I did not want to commit paying a monthly payment for software.

I was a little skeptical at the beginning about Shedul being free. But I have been using it since November last year and I have not been disappointed at all.

I love the software and the staff are great. The staff are willing to listen to all your request and help you with any problems that you may come across.

I feel valued by the staff at Shedul, because they are interested in my ideas to help create new features for this software. I feel proud when I see one of my ideas have been developed by the amazing staff at shedul. The staff really work hard and deliver mostly everything requested.

Thank you Shedul for helping my business needs.

Recommendations to other buyers: Try it! You won't regret it.

Absolutely Stunning!!

Mar 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are a small makeup studio in a small town. We used to write all of our appointments in a physical appointment book (prehistoric I know). But once my boss hired me (her first and only employee) the faults of our system became apparent. We fell upon Shedul and we could have never guessed on the things we were missing out on! The system was so easy for me to learn and to teach to my boss, and I have never used a scheduling system before! I had a problem in the very beginning and wrote them a message and they responded so fast! I continue to stay active in their suggestions area of the program. This is where you are able to vote on what you want to see through the development of the system. They keep you updated if they are working on something you want and notify you every time they add something, and they add something new often! We are able to schedule multiple employees and have endless clients. There is perks to the program that we have yet to use, you can set up all of your products and keep track of everything you sell as well as allow your clients to schedule themselves through online booking! We will try out everything this site has to offer in due time but were happy with the ease of everything basic right now. The site gives us stats on everything from the amount of appointments an employee has, to keeping track of all of the money that a client has spent at the studio and how many appointments they have had since being put in the system. Our clients absolutely love that they get automatic text messages every time they make/cancel/reschedule an appointment. They also get reminders that we set for 24 hours before their appointment, since using this we have had NO MORE no shows! Which is very motivating to such a small company. There is not enough we can say about this company and their staff, they go above and beyond to answer all questions as well as continually develop this awesome program!

-Clarkston Makeup Stuido

Fantastic Customer Service!

Aug 17, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's FREE!

A company that values the input of the professional's it is later going to make money from.

Being able to make suggestions and vote on other submitted ideas.

The speedy response is great

Cons: Are there any?

Yes, there is one, there are no Salon or Spa related professions listed in the drop-down menu, in the 'Tell us about yourself' - I'm not sure if I personally like the heading, 'Personal Service', It is as wide as it is vague.

Overall: I had honestly spent hours, looking for affordable online Salon Software options. I came across Shedul and the fact that it was free was a BIG concern. I wrote to the team and asked how they could give ALL this and not have a monthly charge? I liked the speedy response and honesty. Who wouldn't like to create their own program? Well, that is exactly what we are able to do. Share my ideas for consideration - with win-win possibilities, we submit ideas that get voted on and considered? Love it! I need a fool proof system that is quick and easy to manage. I want to service my clientele and not spend hours in an office!

I am loving what I see from Shedul and not sure how they are doing it - The speedy response is also a great benifit. You guys are Fantastic and I am looking forward to the continued growth.

Keep up the great work and a BIG thank you!

Another very happy Shedul convert :-)

Michelle St.Hill, Owner

Eddie & Ev, the salon

Coquitlam, BC

Recommendations to other buyers: Don't wait to try it - be part of the opportunity, contribute to the creation of the best online booking system. Wait and it will cost you. Literally!

Just what I was looking for!!

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've searched high and low for a Salon Booking System that did everything I wanted it to do- and Shedul is just that!

It's easy to use and the features are amazing! I love how it sends clients booking confirmations (via email) and text reminders and thank you's. My current clients are already impressed!

As a new small business owner it also helps that the system is available for free, but what it brings to the business is priceless!

Thank you Shedul!

Cons: To be honest there is nothing I can say as a con at the moment. The only thing I can say is I just needed some time to learn how to navigate and use it with confidence- but this would go for any new system! Because Shedul is so user friendly it hasn't taken me long at all. Also the friendly team have already sent emails to offer any help if needed!

Overall: Shedul has helped me to put all my bookings in one place with the added bonus of communicating with my clients. It not only presents a professional edge but also adds friendly touches that support good customer relationships.

In terms of working with Shedul, from the onset they are professional yet friendly and supportive- which is perfect.

Amazingly easy and can't believe all you get for free!

Dec 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I must say this is by far the best software I have ever used. And best part is that it is totally FREE. I have owned a wellness clinic for 11 years and have paid through the roof for certain features such as online booking and email/text reminders. This year I sold my business and starting working from home part time so I was looking for a software that wasn't so complicated and most importantly wasn't expensive. I came across shedul and thought "what the heck" I'll give it a try and if I don't like it I'll move on to the next of many. Well it didn't take too long to fall in love! shedul does everything my last pricy software did and MORE. Is this too good to be true? Nope! I've been using shedul for four months now and I am so impressed!!!! And I can't say enough about the helpful shedul team that is just an email away from answering questions. Not to mention all the amazing updates that are constantly added.

Can't wait to see what 2018 has to bring! Thank you shedul!

Cons: The only thing I wish shedul could do in the near future would be to add a logo to the receipts. This would help customize the receipts a little more.

Overall: Productivity because it is so easy. And obviously because it is free I am always looking for ways to save for my business. Aren't we all???

User friendly, smart and professional. We'd be lost without Shedul

Mar 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We opened our laser treatment clinic very recently, and right from the planning stages had discussed the importance of having an easy, straightforward online booking system that the clients could use remotely, and that we could use in the clinic. We'd done a little research and found some online systems, but they were either very expensive, very complicated or both!

Just as we were about to open, a friend sent me the link for Shedul, to see if it would be a useful resource for our clinic - I'm so happy that she did! I had a little play straight away, not expecting for a minute that I'd be able to successfully navigate my way around the system, as my business partner is the IT expert. But I was wrong! It's so user friendly, I found I could set up the system all on my own and was amazed at the quality of the system and the range of functions available. When I sent it to my partner, she was as thrilled as me!

We use Shedul in our clinic now and it has been absolutely invaluable. Clients can easily book in remotely, any time of day or night, and I can see when new appointments have gone in, whether I'm at home or in the clinic. It's incredibly easy for us to book clients in too (even me!) and I love that we can send out personalised messages by email or text to confirm bookings and thank them for their visit.

We don't currently use all the functions available, but we can definitely see the value of them going forward when we have built up our client base more. And we can't really think of anything that could be added at this stage, Shedul seem to have thought of everything!

I really can't express enough how much Shedul has helped us in our business. As a fledgling business, it's so important for us to have such a fanstastic resource, and also the support we've received from the Shedul team has been second to none.

I can't recommend Shedul enough, thank you!

They really listen to your needs! The add different applications to keep it simple...

Jun 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: I love that as you find a new need, they will bring it to everyone's attention and "vote". I've been with them from the start, and they just keep getting better! I used several since 1999 and love that it's cloud based. If you forget your iPad you can just check your phone. And the best, you change on one, It automatically updates on all your devices

Cons: So far nothing, they keep updating all the time. Maybe more note taking from calendar...ability to place more pictures.

Vendor Response

by Shedul.com on June 12, 2017

Hey Lee thank you so much for the review!! Can you please verify your email address with Capterra, so your review can be displayed on our page? Thanks again! :-)

Easy to use with great customer support

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find this software easy to use and my clients love it. The new booking links have really made the software a lot more professional and i cant wait for the new integration payment function to come online.

Cons: With the recent improvements there is nothing I do not like about this software

Overall: Shedul offers my business a complete package with automated text messages and emails, complete flexibility over how its set up and allowing my clients to book themselves appointments.

I have looked at other programs over the last year but non of them have the complete package like Shedul.

I recommend this to all my colleagues and friends who need such a system.

Love it because is easy to set up and use

Feb 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free, online schedule, reminders for clients and notifications for staff, versatile for any kind of services in beauty industry, possibility to insert your own vouchers, gift cards, payments type that may be combined, tax automatically calculated for products, inventory...lots of beautiful feature that improve with the needs of every user that asks

Overall: I use it since October 2015 and works great for me. I am an aesthetician and own a full cosmetology shop. For credit card payments I use square. Works perfect in the phone, ipad and computer. I think that is wonderful for hair stylists too. Very easy to set up, to note info about clients, to communicate with your team (and schedule appointments without overlapping your employees or miss their availability) and to confirm appointments and send reminders to clients, reports, inventory and more

Thank you so much. I love your app! Thank you so much for having all this for free. I have a very sm

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The fact that it's low cost and its as efficient and effective as it is! With awesome customer service.

Cons: Some restrictions with pricing and products. Being a massage therapist it changes. I can not give specifics at the moment but you can expect some limitations. With the specials that I want to give and keep and not let the clients book the wrong one that's where I experience some difficulty.

Overall: I get the professional look without the professional price. I hardly get clients just because Im not pushing my business that much and it doesn't make sense for me to pay. I massage for fun and love. Not really for profit.

Love this Software! So much value for next to nothing!

Jun 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: Works as it says. Appointment reminders to clients about their appointments is reliable. It is ideal for independent stylists!

Easy for clients to use, my clients, tell me how they like that reminder.

The only thing I would say is that I would love for it to send me as the technician a reminder about appointments...

Cons: Can't merge duplicate Clients and information... and I have tried everything they said to do. and I still get dup's

Overall: It saves me a fortune, with every other scheduling software it too expensive for an independent operator

Very user friendly for both business owner and clients. Great software support!

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The features that I like the most include the cost, that I can link it to my Facebook page and website allowing clients to easily book online 24/7, that I can have multiple staff and locations in one system, the software support is fast and friendly, and I can review days/weeks/months at a glance on the home page.

Cons: I would like to be able to market to current clients via their email addresses, thereby increasing current client returns. I would also like for clients to have the option to include a review after they have had services or bought product.

Love using this program. Easy to grasp and very functional

May 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that the support team actually DO listen to your suggestions. And make changes that make your life easier. The crew are lovely to deal with. I love that the software is online. So if my computer crashes. I can pick up my iPad and keep working.

Cons: Probably the fact that we don't have a two way text. Clients sometimes don't realise this. Would also be great to be able to set multiple text reminders. I.e. if a client had bought a treatment which has to be used the day before their next app I could set a text reminder for them. Possibly a few options to customise our own screens. But I am just being picky now. The program is amazing.

Overall: Amazing program and it's free! I still cannot believe I stumbled apron this diamond!!!

An absolute breeze, especially when compared to my previous salon software!

Jun 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's intuitive - no long winded training needed. Does pretty much everything my old software did but easier and in a better format.

Reporting features are easier to see and access.

It's easier for me to designate who has access to what and at what level in the business.

Multi site function.

Ability to see what's happening at any time, 24/7 in either salon.

Ability to respond very quickly to clients now.

Facebook booking option is much easier than previous software.

More scope for descriptions of treatments so clients know what they are booking (was limited to around 15 characters with old software - you had to know the codes!).

Ability to "overwrite" quickly, ie, if I'm happy to do a client's treatment which overruns into my lunch, it warns me but lets me do this without having to faff around behind the scenes after the client has gone.

Very good stock control system! No allowing you to "sell" a product which you don't actually have! Although, if you don't want this, you don't have to have it.

Support, support, support!!! All emails responded to, with clear instructions, helpful videos etc within a 24 hour period. Essential!

Your on a winner with Shedul

Jul 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. It's free, 2. It doesn't have any in app advertisements, 3. Export your data to the CSV template and team Shedul will import it for you, 4. Does away with cumbersome local databases and moves you to the cloud, 5. Allows you and your team to access you Shedul from anywhere, 6. Has great permission levels allowing you to setup who can do what, 7. Powerful in app reporting models allowing you to keep track of daily/weekly/yearly income streams, with plenty of report types to see the trends of your business, 8. Nothing else out there does what this does!

Cons: No cons, team Shedul are always developing and look for your suggestions. As time goes by more functions are incorporated as well and new types of business services. Remember it is free and the team do a great job keeping everything up to date.

Overall: Moved 3 businesses from paper and app diaries over to Shedul streamlining processes and allowing great visibility of all aspects of the data to day management. Empowers staff to better manage their time and gives owners peace of mind being able to see what they are doing. The reporting easily lets me see what the trends are and at a glance I can see who are my star performers as well as the best selling services and products. Love it.

Shedul is the way to go for your business

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - easy to use and schedule appointments . I have used expensive apps such as mindbody and shedul is absolutely comparable and it's free!!

- clients can book online : there is a button for Facebook, Twitter and a link to give clients so they can book.

- the site sends appointment reminders , notices and thank you.

Cons: I wish there was an actual app. It would be great to be able to send out mass emails through shedul. But they have made it easier to download your client list to formulate a client list. Lastly I wish they had a unpaid invoice reminder.

Overall: Amazing schedular for your business, so easy and great features! Would recommend anyone!

More successfu and proffesional l client communication

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No miscommunication between me appointments and clients. Proffesional way of communication. Organising my life and see how moneymatters grow. I can see who has paid for services and if not i can send a pro invoice instead of personally calling is very convenient. I have no clients not showing up for a appointment!!!! Linked to fb and website and googlemabs jyst amazing. I dont have to answer my phone or explain things while im busy with a client. Everyone know they can book online and all info is givin on the app. I just paste the link on whatsapp and dont have to do anything else.

Cons: That i cant change the colours of my calander view like u want. I can be incorect but i miss the option where every service that is listed had a option where i could explain each of the eg manicure soak exfoilation scrub..... I like it when my clients book they can read about eash service ti understand what to expect so i dont have to explain what they are on the ohone. To avoid having to awser my phone.

Biggest fan for 2.5 years now!

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The online booking feature saves me absolute hours of admin time! Love how you constantly update the system to suit your customers requests!

Cons: Sometimes the changes confuse me and I forget where to find certain reports etc but eventually get the hang of it. Looking forward to the payment intergrations.

Overall: I run my entire business from Shedul. Keeping track of all bookings, payments and income, staff hours, everything! Looking forward to clients being able to manage their own appointments, more time saving features!

Amazing service that has transformed my wife's business

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, robust and reliable. Text reminder service is fantastic.

Cons: Perhaps a little more complex customization would be nice. One click check out of clients would be a great feature for me personally.

Overall: With the online booking integrated into my wife's website and Facebook page we have seen a massive increase in bookings, especially new clients.

The text reminder service has also led to a reduction in no shows. Even though she has the free account this service is definitely worth paying for, its one of the best we have used.

I have been using Shedul for just over a year and I love it.

Mar 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user-friendly. It suits my needs. Great layout. The feedback from clients is that booking an appointment online is so easy and convenient, especially if they don't have the time to call the salon to book their next appointment.

Cons: I have tried the email appointment notification but it doesn't work. Everyone has a mobile phone I would like to be able to send my clients appointment confirmation via text. I have sent a request to the customer services asking for assistance with this task. I got a respond but instructions I got didn't work.

Overall: My clients find it easy booking online. It's a great software.

Great . Happy, Love It

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love shedul because from the time I started with the programme the team listened to what was needed for the industry that I am in and they brought the upgrade to the table. Love that they listened and did not do it based on just putting a programme that they like. Great job team shedul

Cons: Hmm hard to say . There is nothing I can say I do not like. I love everything about shedul. I teach cosmetology and I recommended shedul to the students also.

The product systems is brilliant

Feb 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great spreadsheets from the products and appointments

Cons: The number of button presses is sometimes a bit much but not a problem

Overall: We used to hold all our products on excel and not really know what we had sold but now we have a great tool with inventory and stocks plus it handles all our commission for the therapists. We can just click on products and check out and add this to our clients bill plus send them an invoice and then it updates the stock. Fantastic!

Recommendations to other buyers: Try and make it a bit more self explanatory. When you input stock and press a number it should update. Also some therapists seem to struggle with double booking so maybe if the system sees it will double book after setting the resource page then don't allow it to save. Don't say you can book until the check first

an amazing appointment scheduling system

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: what can i say.. its the best addition to my clinic. 10/10. the extra added features give me a complete understanding of how well my business is doing and the necessary tools that i have at my disposal to make sure i am always in control.

Cons: there are no negative points in my view..all positive.

i just hope this software can expand to other countries soon. maybe Spain

Overall: i get a complete understanding of my revenues and seeing the results at the end of every month.

I have tried two other systems and this one is the best and user friendly.

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: The customer service is outstanding. There is an easy button to click on if you have questions or suggestions. They are quick to respond too. They are always looking for ways to improve and move with the times and pace of our industry. My clients really like the easy of online booking and the option for reminders. It is very compatible with surface pro and not just apple products ( but works great on my iPhone as well) I get emails for every improvement and easy to follow videos.

Cons: Double booking is being improved upon, so it is possible to double book on my end but not for clients online.

Easy to use, great online booking for me as a hairstylist

Dec 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My client can look at my schedule and book an appointment at any time. No need to stop to take a call to make an appointment. Most of my clients find it easy to schedule an appointment.

Cons: There's nothing I don't like about this software. It made my life easier. It would be nice if I could process a credit card through this software. Also it would be nice if this software could be an app on apple devices or android.

Overall: Online booking appointment, with easy booking online.

Love love love

Mar 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I was skeptical at first I didn't know what I was doing trying to set things up blindly in the program and nervous because it's a free product, everyone knows you get what you pay for right?! Wrong!!! This product is amazing the customer support is friendly and extremely helpful! My rep sent me a bunch of YouTube videos and walked me through a lot and once I started playing around and getting stuff set up I was so happy with how it came together and how easy it is to use!

Then came time for me to add customers and payments types and get invoicing!!! It was easy from the get go and you can email the invoice to your customer or print it right then and there!

There's a cool feature that sends reminders to customers for their appointments through email and text messages! Also sends rescheduled notices and cancellation notices! But my favourite is the Thankyou it sends after their service!!!

There's Book Now button you can post on your website and button for Facebook page that they give you 3 very simple steps to help you add it! And it works it actually works!!! My clients were playing yesterday in it and they said it was the easiest booking program they ever used, so of course I had to test it I got on Facebook and within seconds I was booked in and knew how much it would cost what services I was receiving and what date and time and had a message about my booking on my phone! AMAZING!!!

Get this program or you will be kicking yourself for it! It's free forever currently so why not take advantage of it!!!

Vendor Response

by Shedul.com on March 10, 2017

Hey Tiffany thank you so much for the review!! Can you please verify your email address with Capterra, so your review can be displayed on our page? Thanks again! :-)

Made by people who know the industry

Aug 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Everything just makes sense and there are no features missing or that don't seem to be required. It's easy to tailor to your specific area and would be suitable for all salons and spas.

Fantastic customer service too- within a couple of days of signing up I received an email from a real person asking how I was going. Very much appreciated.

The software is visually appealing, and easy to use. I'm confident that I will be able to train my Gen Y staffer in how to use it in a matter of minutes.

Cons: None so far- although I found myself wishing for a drag and drop feature to visually move bookings around on the calendar.

Overall: So happy to have found this amazing platform! I found it by accident while on my way to sign up to another service and I'm so glad I did! It's made by people who know what we need to know to book clients and manage a salon book. Everything just makes sense and there are no feature missing or that don't seem to be required.

The software is visually appealing, and easy to use. I'm confident that I will be able to train my Gen Y staffer in how to use it in a matter of minutes.

Vendor Response

by Shedul.com on September 04, 2016

Hey Claire thank you so much for the review!! Can you verify your email address with capterra, so that your review can be displayed? Thanks again! :-)

Great & Still Getting Better!

Jan 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We switched from another app that went from being free to charging a month with only a two-week notice before the change. We were worried about getting into the same situation, as we weren't sure how Shedul would make money. However, the FAQ explains that right now, accounts are free and whoever makes one now keeps it free forever. Eventually, they'll start charging new accounts, but everyone who gets one now while they're growing never has to pay a cent!!

We came to Shedul because of some of the convenient features, especially the ability to have all the daily schedules pulled up at the same time on the computer!! The other app we had required that you log out of the person's profile and then log into to another one. This app allows you to have one salon account with everybody's profile. You can even link their email to the account and give them certain permissions so they can alter what you feel comfortable with, while you maintain control of some of the managerial aspects. We've had very few issues with Shedul, and so far, we're loving it!

It's really easy for the receptionists to use! I recommend if you have someone tech savvy, have them look it over and then instruct people on it because I did find most of the people at my salon were too familiar with the old program and needed a small push to get started with Shedul. But now it seems they enjoy it!

It's still being developed at this time, so I think there are some features that ought to be added in, but even as it stands, it's an *amazing* scheduling service. (And if you have any ideas or need help, they have a fairly large button in the bottom right of the screen where you can ask questions or leave a suggestion!)

It truly is the best Salon and Spa booking software available.

Sep 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For me one of the most important features of a booking system would be ease of use - something that Shedul excels in. The user interface is also very attractive with menus that are easy to navigate through. I've found the appointment confirmations and reminders extremely useful, it has helped to avoid those last minute cancellations and no shows which can be very costly to a business. There are many features that are of huge benefit including the 'checkout' option, the facility to print and view invoices, being able to add products as well as services and also the home screen which displays a 'dashboard' including a breakdown of recent sales, upcoming events, appointments activity, top services and top staff.

Cons: There are none, it ticks all of the boxes!

Overall: Having worked as a Systems Analyst in the Virtual Reception sector for over 8 years I have come across many different booking systems but this is by far the most impressive I've seen! I've recently set it up for my partner to use for his Acupuncture Practice and within a short space of time we have already found it to be an absolute asset to the business.

Recommendations to other buyers: My advice would be to try it and see for yourself - you won't be disappointed!

Great Software!

Apr 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Text reminders and pre- scheduling repeat appointment

Cons: Only one text reminder even if there is 2 or 3 appointments scheduled using same phone number. For example I did a mom and little girl put mom's number for both clients and set up two consecutive appointments10 & 10:30. When they got the reminder it only gave one reminder and it was the second appointment time 10:30 not the first so they were 30 min late. She said "I thought you said 10 & 10:30 but the text told me differently so I went with the text and she showed me to confirm. She was upset about it.

Overall: Shedul is a great program and It has made my life much simpler. I used to have to lug my appointment book with me everywhere and now all I need is my phone and I'm all set! Best part is it's a free program. I have a lot of clients that want standing appointments and the repeat function is a valuable tool. My clients LOVE the text reminders and have all remarked how convenient it is! I'm very happy that I converted over to Shedul! Thanks for the great product!

Recommendations to other buyers: Also If you could add "Do not reply to the text reminders" or something letting them know it's not a person texting them. I've had tons of clients try to text me from the reminder text to cancel or send pictures thinking it's me and that I get the message.

I have a very positive experience, a great software!

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the scheduling, especially since the last update. I like that I can make the duration of an appointment longer than the actual service time allotted. This allows ample time for client coming in, having treatment and paying for the service.

Cons: I would like to see a pop up note feature for notes about appointments, my old software had that and it was very helpful. I don't always remember to look at the appointment notes I've made.

Great Booking Software!

Jan 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clear, straight-forward and very easy to use and configure. Flows well and doesn't over-complicate things! Very easy and I love how the development team are actively encouraging feedback from their client base to develop and improve - great idea!

Cons: Would be great to have multiple practitioners in week view. This would be a great help.

Also, if it was possible to have a seperate URL for each diary, that would be great for us (as we handle calls for several companies (i.e. https://CLINICABC.app.shedul.com) - as we can then launch the relevant diary directly.

Overall: easy to use, and (for now), its free !

Simply amazing

Feb 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The fact that it's very easy to use, most features are either already existent or being worked on. The fact that all our staff can see their schedules on their own devices is amazing as well. System is easy to use. Free at the moment! The support has been great and super quick in replying and addressing issues. Clients can book on-line themselves. Helps them be "in charge".

Cons: Small issues like adding extra emails to our on-line booking system, working on upgrading taxes on receipt are being addressed, etc. Really nothing that will make your use of this system hard , not at all.

Love the product love the support

Aug 28, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. They are constantly tweaking and bringing in new features. I love most is that they DO actually listen to their users and make improvements according to their needs.

Cons: Only a few of the features which still need tweaking. But I think once that is all sorted this will be an amazing system.

Only one way text can be a bit confusing for some clients.

Overall: Free!!!! Huge savings. Love the ease of use otherwise I would not have changed, free or not!!! Actually didn't realise it was free!! Love the system auto messaging. It is a good system all round, perfect for a small business like mine. Has all the necessary features. Love that you listen to your users suggestions. After all we are the ones using the program under time pressures and need it to flow well. Sometimes you only realise what you would like tweaked once you are operating on a daily basis.

AMAZING

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it's so easy to use. Sending invoices and receipts is so easy when your checking out a clinet. I love that it will always send a thank you email when you check out a clinet.

Cons: That it doesn't have a remember me option when you long in :p love everything else

Overall: I've been using shedul.com for a few years now. And I wouldn't use anything else. It's fantastic so much easier than Other programs I've used before, and love that I can use it on my mobile.

ABSOLUTELY PHENOMENAL!!!! TRULY!!

Dec 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I know that it's still in its infancy and is constantly going to be implementing new features as it gets developed, but as of right now, literally EVERYTHING is amazing. I can't say enough praise about it.

Cons: At the moment, would probably just be that I can't customize colors that I see in the program on my end. Like how you can customize the theme for windows and like that.

Overall: I stumbled upon Shedul because I am just starting out and let me tell you, this program has seriously been a godsend! The features they've implemented, the ease of the program, it's just put together incredibly well. They are constantly improving and I only see great things in their future. I am extremely ecstatic to know that I am able to contribute my input towards this company and their product. Shedul VERY easily rivals other similar software and I have no doubt in my mind that they WILL be top tier. The program is so customizable and really just has suited every single need I've had and it's been fantastic.

Not to mention their customer service is EXTREMELY helpful, and SOOOO quick to respond. You actually get to talk to a person and express your concerns and they get properly addressed. I am so glad I found them. I will never use another program that's for sure.

Absolutely fantastic

Jun 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Super easy to navigate, easy for new staff to get use too. Always willing to improve or add new services. Always reliable and basically the best salon software we have used. Very grateful to have come across schedul.

Cons: To be honest nothing really comes to mind, other than at times it has been a bit tricky to search a client and I have no idea why but other than that it's fantastic.

This program has everything!

Aug 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What doesn't it do???

It let's you create your working week calendar, create services with times and pricing, let's you enter you clients details so you can put them into your calendar, send them reminder text or emails, even send them a thank you text after their services, you can add discounts, you can see your total sales, appointment history. They have created a reports page to show you the earnings of each service, and you can even opt to let your clients book their appointments online. There are so many features to this program that are useful to business owners I have no hesitation recommending this to everyone, even the support team are amazing and will help you with any questions you might have.

Cons: Why didn't I know about this sooner? No cons what so ever!

Overall: I first found out about Shedul on a hairdressing facebook page, I was intrigued about what other professionals were saying about it and had a look myself. I could not believe how easy it was to use and couldn't wait to tell my fellow friends in business about it.

Recommendations to other buyers: This program is going to make your life so much easier just try it and see XxX

Most Amazing Product EVER and Customer Service is even better!!

Sep 03, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Reports. Different security setting for each user. text messages and e mail reminders for clients and stylists. It keeps track of commission on products and services sold for each stylist.

Cons: Right now the program is free, and for me I am a little concerned about the future, possibilities that they might pull the program, and all my info disappears. I would be fine paying for this program, you figure their funding has to come from somewhere, with the wonderful customer service they appear to be online all of the time.

Overall: This software is so user friendly. The exporting of data is great when I need reports for employees or product sales, schedules for stylists, the list goes on and on. I love the text messages sent to customers and stylists when appointments are created or changed. Check out is a breeze and I love how you can designate the tip on each service in the same customer ticket. This program has made everything so easy. I have written the Shedule team several times to ask for assistance and with questions and they are very fast to reply, always have the right answer and are open to my suggestions as well. I see great things for this company and we will be along for the ride

Very easy to use and explanatory and always having new updates for better features

Mar 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the fact that if there is something you do not know the "Help" button always works every time and gives you the answer your looking for without doubt.

Cons: I don't think there is anything I don't like about the software as I am getting on great and I was worried after using pen and paper for 15 years that I wouldn't get on too well but it was the best decision I made.

Absolutely fantastic program. I love it. So easy to use. My clients love it too. No more no shows.

Oct 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the text reminders that are sent to my clients and they love it too!!! But it is so easy to use and if you have a problem the customer service is amazing!!!! I also love that I can acces it from my phone and that my employees can also access their schedules from their phones. Another plus is that I can even access it from my computer at home.

Overall: My business is much easier to manage now. No more huge appointment books on my desk. I can automatically schedule all my standing appointments for my clients for how often they want to come in. I can easily list my discounts, coupons, and my discount packages easily. I can see my sales, keep track of my payroll for each employee on a daily basis. Just so many wonderful options there are too many to list!!!

Shedul is extremely easy to use, has many powerful features, and is a great value for the money.

Jul 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Shedul makes our salon run much better than ever before. We now have access to a powerful booking program that's made everything effortless for us. Finally, the best part is that Shedul is completely free, which is unbelievable for all that it gives.

Cons: We cannot think of any major cons with Shedul, it is that good for our needs. We may sometimes experience network slowdowns while logging in from outside the salon, but that is entirely on the network and not the program itself. We love using Shedul every day.

Capterra loader

I run "Shedul" for my company www.digibeauty.eu and I am really impressed !

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have 5 stores in 3 cities and we can manage all our clients quick and efficiently !

I have in one screen all the appoitments from all stores and I can "track" them lively !

It is very simple and esay to use it !

It is really free !!!

Support Team is always there to answer your questions !

Overall: 1) Well organized appointments in all my stories

2) The appointments' history of each client can be shared to all stores. That means that a client can visit anyone of our stores and the personnel knows immediatelly all the history of her appoitments.

3) Very good statistics

This is one of the best appointment apps I have used so far, there is no hidden costs, its fantastic

Dec 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I'm in beauty & it this program has just about everything I need, I have used colours for different treatments in the pasted that I set up myself on my computer but when I asked Shedul if they could do it they put it to a vote & before I knew it we had it implemented on are app, it sends reminder messages so all my clients never forget their appointment & it's so easy to use, but if you can't figure something out the staff at Shedul are always there to help & very fast to respond. Love it

Absolutely fantastic. Easy to use and takes away the headaches of the paperwork side to business.

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how the product and service is free and easy to use.

The support team is always working hard on making improvements and they listen to what their customers want most.

The new updates - colour coding, analytics, invoicing and continued user friendly application is perfect.

The 24 hour client reminder helps to enforce my cancellation policy.

I will have no headaches as I look to expand the business over the coming 12 months.

Cons: Occasionally it can be slow at loading on iPhones in Australia. (Possibly my data coverage)

The analytics page occasionally glitches and doesn't load.

Both are minor things that dont happen frequently :)

Very easy to use, intuitive, simple to use software!

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to search customer names or the names of services and events, love the confirmation email and text reminder it sends my clients so I don't have to confirm them, love the online booking that allows clients to book themselves!

Cons: The little drop down menus make some things harder to find. Also wish there was a way to put in our own reason for cancellations instead of choosing a pre-existing reason.

Overall: Coordinates bookings both online and through the shoppe, sends confirmations and reminders, very easy to use for services, one time events etc. Can leave notes in blocked time so staff can read the reason it's blocked. Love that my staff can log on from home and check availability and book people with no double bookings.

Pure brilliance!

Jul 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This has more features than many pieces of software I have purchased in the past, and none of them did everything combined, which this software achieves and then some! The option to add items (from staff, to services, to costings) is a breeze, and the ability to link to online booking via a simple link is immediately indispensable. The development team / customer service are friendly, open, and supportive, and the passion the team show to their software is clearly evidenced in an abundance of features to the end user. Cannot recommend this software enough!

Cons: None identified at this stage. If there was anything I'd mark for an upgrade at some point in the future it would just be the appearance of the diary to clients when they follow the personalised link; although fully functional as it stands it could be presented in a slightly more aesthetically pleasing way.

Overall: From easily displaying new service availability / prices to clients, to efficient online booking ensuring colleagues are never double-booked, what's not to like!

Fab easy software

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The text reminders to customers and email confirmations. Also the fact that customers can book online

Cons: Would like a way to send msgs to customers about promotions and busy times not everyone is on Facebook

Overall: Really easy to use was quick to set up and everyone like the online booking makes my life a lot easier not having to reply to msgs constantly booking people in.

Best Online booking system ever

Mar 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I very easy to booking online for my client and my self.

Cons: I love the making at confirm, Arrive,Start,Complet and check out.

Overall: I Love this online booking system. This is not a just online booking system. I can tracking clients when was last visit and payments and I can see sales report of the day, week, monthly and more. I love way that looks of Calendar~ my favorite spot to play with.

Has confirm, arrived, start, complete marks you can check on it and very eady to use for check out. And even sending email automatically to clients confirmation of appointments and thank you messages too.

I used so many different style of software for online booking system. This is the one i have been looking for in a long time.

If I want to rate this software i will give 5 stars is not enough !

Thank you very much Shedul.!!!

Recommendations to other buyers: For booking online. when client trying to make an appointment online I wish they can add other services as prodcut. Ex) When you trying to make an appointment online. Like a 1hr deep tissue massage. If you want to add hotstone in your 1hour deep tissue massage. Hot stone should be adding as product to your service. So, if possble would you please Make it show or adding product online too? It would be an awesome. Thank you Shedul!!

Best Scheduling Software ever!

Jan 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have used several scheduling softwares in the past, but, the quality and support from shedul.com just can't be matched. These guys have come up with an easy way to setup your business scheduling system in minutes.

I remember spending hours setting up my scheduling system to work just the way I wanted it. it still wasn't perfect.

So, I decided just recently to look for a more modern software. After signing up for an account, I was impressed how cleaned it is. Everything is right there in front of you. I noticed that they are taking advantage of all the high-end technology features that are available.

It took me no more than 20 minutes to set everything up. Then it took another 10 minutes to set up outgoing mail such as Reminders etc. A day after, I was contacted by one of the representatives asking me if everything was alright. Of course, I congratulated them on a job well done, because their system is so user-friendly that I had no questions for them.

At the time of this review, it's been two weeks since I've been using the software. My clients receive their appointment reminders without any problems, I'm so satisfied with this service.

I really recommend this company because the interphase is easy to use and the support staff is friendly, I think they will be so successful and I hope you too will give them a try.

Thanks for reading my review.

Vendor Response

by Shedul.com on January 15, 2017

Hey Raul thank you so much for the review!! Can you please verify your email address with Capterra, so your review can be displayed on our page? Thanks again! :-)

Its awful!!you cant book personal time or holiday out. I put a 24 hour cancellation policy but does

Jun 24, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Well it wouldn't let me elaborate. I put a 24 hour cancellation policy but it wont let me post it on here. He does not show upnwhen booking. Beware!

Cons: Nothing They are awful. Run as fast as you can. Free is no good. Pay for square booking You cant book personal time out. Clients findnit hard to navigate. Its just junk. Bue felicia

Overall: None. Its awful

Vendor Response

by Shedul.com on June 28, 2017

Hi Monica, We're very disappointed for the outrageously negative review! Especially since you've only had the account for 2 days.

Your comments are incorrect, we do in fact offer the features you complained are missing. There are 3 features available for blocking your personal time: Blocked time on the calendar, Working Hours schedule on staff section, Closed Dates feature for public holidays on staff section.

In the 3 years since we've been offering our free service we've only received 100% 5 start ratings. I mean just read the comments below from other users. We've been voted the MOST USER-FRIENDLY software in the world. You're going against the trend. I guess you had a bad day and want to vent at somebody. I don't think its a fair representation of the hard work that our team has put in.

Thanks,
Alex.

BEST SALON SCHEDULE SOFTWARE

Sep 19, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy to use, and its FREE!!!

Cons: I would like to see a few more features added, but I do know they are coming soon.

Overall: Program is fantastic. Easy to set up and use. I am really impressed with customer service and how quickly I get replies to my questions. Team continuously working on upgrades and really listen and take into consideration any suggestions.

Recommendations to other buyers: Just give it a try. You will be impressed.

I tried a couple of booking system, this one so far is easiest to use.

Jan 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We have been using this system for more than 2 year. It's easy to set up and easy to use ,. . . .good customer services. They always get our feedback and try to improve and add new features.

Cons: I wish we can import the clients list by our selves. But they do help you import. Beside that I have no complains.

Fantastic!

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has changed the way my salon runs because of being easy for my team to use but also online booking!

For a new business you need to have a clean and user friendly system especially with online booking, most people now prefer to book online so because it's been designed so you can actually use it, Clients love it! Many online booking systems can be difficult for people but shedul listen to the feedback and actually provide a service you want, not what they think you need!

Cons: Only thing I think that could improve the system and I'm sure they will bring it in the future is a live chat for support.

The booking software I recommend salon

Oct 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive ease of use. Continuous addition of functionality. Free!

Cons: Not any cons I can think of, but the addition of social logins might be nice (Google, Facebook). 1 less password to remember.

Overall: I signed up with Shedul about 2 years ago. I'm a software developer that hated seeing my hairdresser using a "big book" for their bookings.

So I took it upon myself to find them a solution. Back then, after my research, Shedul looked the best, I signed up to "fiddle" a bit, and then suggested the software to my hairdresser.

I have continued to follow the remarkable progress of of the (still) free software over the years. I still log in to keep informed whenever new functionality is added.

An added benefit for my hairdressers is free SMS reminders from Shedul to anywhere in South Africa.

I run a business with this app.

Nov 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is easy to use. Can put a client on speaker phone and insert details and an email is generated while you are still conversing with your customers.

Cons: If you edit details or did not have enough information on booking it will not generate a new email to highlight changes. It will only use the initial details inserted.

Overall: A computerized record of clients on a limited budget. You don't have to employ staff or carry around a laptop to do your bookings or check availability. It is at your fingertips with your phone.

The best software so far.

May 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and free. The feature are being developed a lot since I tried to use two years ago.

Cons: It would be great, If I can upload file to the client detail individually. When clients return to my clinic, it is very handy to see their history record.

Overall: Management of both service and daily finance summary

I've had this system two years now in my business with multiple staff on it. ITS THE BEST THING

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use all my staff get it Just love it takes some setting up for your individual business but can't falt it

Cons: Online booking easy for clients to use And flexibility for us to edit online booking as clients don't always book them in right

Overall: Free for my salon to use been a premium customer

Excellent service

Oct 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free, easy to use, always updating service, excellent customer service, Reliable, can book people in where ever you are as you can use your phone or ipad

Cons: I just wish it was a app instead of having to log in on line, and you could issue snd redeem vouchers

Overall: You can do reports, upload all your retail products,

love this software for my business simple and easy for online booking and pos management system

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great option for online booking specially let me know the client request or not request specific employees on my end so we don't move the appointment around for better schedule. Many software companies didn't have this online option. Tech support are awesome always help you as you needed or ask what they can do making it better for what you business needs and many more. I highly recommended if you are looking around for your business software management you can stop and try this now I think you would like it. Forgot to tell you that I myself know little bit Programming too I did wrote one for my business use many years before I changed to Shedul software because it is a lot more professional option when your business grown bigger...So I know what I needed and so are you?

Thank you very much Shedul!!!

Overall: Better for my business and customer with convenient online booking and easy simple setup steps of using. Make my business grow more...

Fab free software that meets all the requirements needed to help a business thrive

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The online booking system has allowed my clients to take control of their own appointments. The ease at which I can manage mine and my staffs diaries along with automated reminders is fantastic.

Cons: I can't wait for the integrated deposit system to be in place to protect my business from no shows and allow the business to have its cancellation policy fully functioning.

Overall: Free, easy to implement and use booking system perfect for any companies with appointments

I have been using Shedul for 6 months and I love it.

May 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have been a stylist for over 30 years. During that time I used another online booking system that cost a lot. I started booth renting recently and Shedul has been amazing. It was so easy to switch over all my formulas and client info. Clients love the confirmation texts and emails. Shedul has updated several aspects just since I started using it and they have more in the works. I would recommend it for sure. A huge thank you to Shedul!!

Cons: There is very little that I would change. The ability to color code different services would be helpful. I know you are working on it already!

Capterra loader

First Salon in Sri Lanka to Use Shedul as the total salon management software.

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's 100% free, Constantly updating and adding new features to the platform. Most importantly it's an all in one Solutions for startups like me. Can manage the bookings, Point of sales, inventory and payroll. And lastly amazing help & support form the team setup and running the software and troubleshooting.

Cons: No cons about Shedul at the time of writing. For new features requests, FAQs and track your feature requests I recommend to go to https://shedul.uservoice.com.

Overall: Client booking system, Maintain updated client profile, inventory management, issuing gift vouchers and point of sales. Online bookings.

Shedul.com is the best beauty platform in the world!

Jun 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Stop looking and give Shedul.com a try now! You won't be disappointed, she'll Its the best software for salons in the world! I have worked in the beauty industry for over 15 years and had a chance to work with many systems! Shedul is the best by far! It has all the features you need, its easy to use, great customer service and its free. Don't' take my word and read the reviews here and social media yourself.

Cons: I don't have any Cons yet! The software meets all our requierments for scheduling, pos and reporting.

Overall: Improved staff productivity, reduced No-Shows and increased revenues for our Salon.

Shedul is on of the best experiences I came across in business.

Jun 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Professionally designed software so needed to a small business owner like me, it is free.

Efficient tool to run business well, specially at the beginning of any small business journey with overwhelming costs for everything. Clients appreciate reminders, it helps you to get paid on time, it also notes the clients who miss appointments, so you can give preference of times to the ones who don't . You can create invoices and receipts much easier so less time chasing someone to be paid on time. If client needs to change the appointment with support of the reminders they can remember to do so prior less then 24 h cancelation period so they don't loose their own money , your time is not waisted and you can book another client in the time slot.

Cons: I am still learning about different applications, there certain things I need to figure out for myself, how it works easier for my type of business.

I am made up really easy to use, very quick and effective. Highly recommend this is amazing.

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: It's easy to input client and repeat client for those who come in regular.

Customer service are really nice and friendly quick to reply to you as well and very helpful.

I love that you can have all customer appointments numbers and colour cards all in 1 place makes life that bit easier.

I would also recommend this to somebody who isn't great with computers as it's self explanatory and if you do need help you are just an email away from a fast response.

This makes keeping up with the paper work easy as well as you can export all the data from the day straight onto a spread sheet so no more tedious time consuming input of books.

Defiantly recommend

Cons: i haven't come across any cons apart from it would be handy for there to be an app but it doesn't make that much difference really probably just me being lazy but other than that I don't have any issues with the system at all

Clean-comprehensive-unlimited

Aug 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean, easy-to-use, lots of options

Cons: Lack of app-although i made a shortcut on my phone

Overall: Shedul is the winner from any other softwares we have tried (and failed) to utilize. It is clean, comprehensive, easy to use. The software is so easy to setup and has so many options to it without overwhelming the user.

From reading up about Shedul and theur gameplan- you can clearly see that the team at Shedul has a long term and clear vision which really benefits the end user.

This clear and easy to use software organized my wifes salon and she is not a 'software person'. In fact she hates programs and stuff!

I am very confident having the backbone of my wifes salon in the hands of this dedicated and creative team!

On a side note- As a business person- i love the disciplined approach from a business perspective to offer the product for free and get honest critique from their users to tailor-make the best possible software for this industry.

I was not paid and have nothing to do with the Shedul team FYI.

Recommendations to other buyers: I have emailed the Shedul team with all of my suggestions- as a product it is almost perfect, but there can always be features added to excite the user base

A-MAZING!!!

Nov 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Best software ever and I've tried at least 15 different ones...literally. I was so upset that there was nothing out there. Then when I found this software and started using it, I almost started crying because I was so relieved and so happy! I am a new business owner who offers personal training and nutritional advising and I needed something that was simple, straight-forward and that gave me the ability to personalize everything without complicating the process. This software does just that!! And its free! Hallelujah! Being a small business owner, I didn't want to fork over cash that I barely had for my other expenses. This is perfect!! I absolutely LOVE this program!! Great job team! Keep up the good work!!! I will definitely be recommending this software to everyone that needs it!!

Overall: Everything I needed! Simple scheduling process, simple invoicing, perfect product and service log.

Shedul has helped me so much, an amazing software to use!

Jun 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: -Automated text and email reminders

-Detailed business reports

-Clear and easy to use

-Great customer service

Cons: -Wish there were an app

-Would like to see the schedule more condensed so I can see the entire day from 8 AM to 8 PM without having to scroll down

Overall: As a small business owner, I like that Shedul is an easy to use software that can help organize my work and make things clear. The reports are an amazing help, and I love that my clients get automated emails and text messages. It saves me from having to call them and it limits no-shows. I found the perfect software for my business and highly recommend it to anyone in search of a good program :)

Amazing

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I loved this software. It's honestly so easy to use and completely customizable in any way. You can even send your invoices through the software. And it's completely free. And they are constantly trying to do updates offering us more options. Is easily linked to my Facebook page and website for online bookings as well. They are also coming out with online payments to decrease cancellations and no shows.

Cons: They don't have an app yet but they are working on it. You can bookmark the login page to your device which helps.

Blown away!

Mar 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: It does everything you want it to!

The system is so easy to use, our staff love it and our clients love it.

Clients use our online booking button.

We can pull up reports so easily and the system is always updating to better itself.

Cons: It's hard to say, as we love everything about the system.

A quicker way to edit clients notes is the only thing I could say.

This is the LIFE of the salon

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Too many things to like, but mostly remote access and ease of use

Cons: Would be great to reach out to customers with regular updates via email or text

Overall: Amazing!

Honestly, shedul has literally been my rock since I opened the salon.

I've worked with the best booking systems and this is well on its way to the top. It's still a working progress so patience should be expected with the wait for some features, but they are constantly evolving and updating, so the wait isn't an issue. The system does everything I need it to to keep the salon running as smooth as possible.

Thank you to the whole shedul team who make this happen x

Excellent, cost-effective option for newbies who need the basics.

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The texting and emailing confirmations are invaluable. As a solo-therapist I LOVED this software when I was just starting out. I out-grew it but if they ever offer the features I need I'll be back!!

Cons: I wish I could send marketing emails and process payments. But still a pretty great option to have when you're a baby therapist

Overall: It's the best cost-effective option out there

I had one year experience

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like in this program that it is very easy to use, all its settings are very simple which is not difficult for the ordinary user to deal with it, simple and easy to find. I'm happy with her.

Cons: I least like that this software does not yet have an online deposit feature. I think the sooner it gets so fast that software will have more users to use it.

Simply Brilliant!

Jun 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything really. It's dead easy to setup. The calendar is great and can be accessed from any mobile device, so I can take bookings when I'm out & about. It's saved me so much time in replacing manually texting clients with its automated reminders and notifications. I also don't have to add up my earnings anymore as the reports function does that for me, so banking is a doddle! The support team is just fabulous, replying promptly to give help & advice. I could go on & on!

Cons: Nothing! Really, I mean that too. Any suggestions for improvements have been taken on board and met in a short time!

Overall: I haven self employed nail technician for 13 years and for 13 years I have used a manual paper system for my business. Now I have converted fully to Shedul. I can't express enough how much I love it!

Recommendations to other buyers: If you are thinking of using Shedul, my advice is to just go for it. I did and do not regret it at all, in fact I wish I had done it sooner!

20 yrs in business & I've finally found salon software that exceeds what it says on the tin. Eureka!

Nov 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: As a small business owner I had always felt Salon software was outside my budget and anything I looked into seemed to be lacking areas and littered with hiccups. Shedul has surpassed any expectations I had from a salon system and I have to say will change my business and actually make me money! Automatic SMS reminders for my customers mean I'm less likely to have no shows and my customers are delighted with the interactive service. Simple setup, easy navigation, clever client lists, comprehensive stock records, detailed reports, online booking!, prompt and helpful customer service I really don't have anything negative to say! Thank you Shedul.

Cons: Looking forward to the app that's in the pipeline but otherwise I honestly can't find fault. Keep up the good work!

Overall: So many benefits! This software has changed how I work and how I feel about working!

This software is absolutely amazing, I am so happy and very impressed with Shedul!

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use, I transferred all of my existing appointments and client information over from my paper schedule within just a few days. I love the reminders it sends out, my clients love the new software and it has made my life SO much easier! I never have to worry about sending reminders late at night when I'm finished my day of work.

All of my expectations and needs have been met and exceeded. Any time I have had questions or concerns the Shedul team has responded immediately and advised me appropriately.

Overall: I never have to worry about forgetting my schedule at home since I am a sole proprietor I schedule all of my own appointments so I keep my schedule with me at all times. Easily accessible, if I don't have my lap top I can easily review each day in detail on line on my cell phone. The reminders sent to my clients are professional and detailed. No one had missed an appoinent since implementing this software.

Capterra loader

Fantastic and so customer friendly

Jun 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is so easy to use, my clients love the ease of it. It has helped cut down my time going back and forth with times etc to them. I love that I can have different categories for all my services... excellent product.

Cons: I dislike that they can't pay their booking fee directly at the time of making their booking but, that's not a huge issue.

Capterra loader

Online booking and calendar for free? Can't beat that

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love this software because it gives me total control over my spa, this helps me to send notifications and book online. Overall it's free... so how can you not love it?

Cons: I love everything about it, maybe only thing I have to say least is their updates are slower pace. it will take a while to have function you may want.

Overall: Thank you for your existence!!

Excellent

Sep 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Shedul is user friendly, has a nice layout and is easy to use and share. The amazing Tech support is always welcoming new ideas and working hard to accommodate requests. I use the software for a different industry than Salon Management, and with a few modifications it is working wonders for my business. My hair dresser is the one that suggest it to me, she loves it too. I highly recommend

Cons: have not found a thing yet. All the futures are easy to use

Overall: Excellent. Thank you very much

Shedul Software

Feb 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am a new customer to Shedul and the entire experience with the Shedul team has been above and beyond standard. They are really setting an excellent standard and i am delighted that i found this company. I am incorporating the software into the daily use of my business and it pertaind all that i need to keep log of every aspect of my business. The interface itself it so user friendly and i found that i wanted to explore all the features because of the superior standard of the siftware and the team representing the company, it really gives you a sense of confidence in the product.

The interface is better standard and more precise and user friendly thana multi national corporation, its amazing and so professsional.

I am delighted beyond words to find this software.

If you are starting a wellness business spa or salon then save yourself some time and added stress by searching endlessly the internet for a software to suit your needs. Stop, dont waste anymore time, choose Shedul software you will definately not be disapointed but inpressed.

Not only is the software superior to anything else similar out there but the team behind the software is just as impressive and professional.

I choose Shedul and continue to use.

It should be on Oprah Winfreys favourite things list 2016 haha

I really love the product , hope you will to.

J Unwin

Bajanboi Cosmetics

Shedul makes scheduling easy!

Sep 12, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: I love the ease and layout of Shedul's website. Getting my clients to book online has never been easier! Checking bookings and keeping track of earnings is easy on the website, everything is categorized for you!

Cons: I wish there was a more user friendly version for mobile phones, but that being said the current mobile version is usable just takes some getting use to.

Overall: My overall experience has been amazing. Customer service is always fast to respond to any question or concern and always professional and polite!

A transition I'm so glad I made!

Nov 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I have recently changed over from the good old appointment book and gone to the screen and was nervous to do so but with Shedul it has been easier and better than I ever thought it could be. Great support from the company and help when needed. I'm so thankful Shedul was recommended to me and I'd recommend it to anyone else.

Cons: When closing a day off for a public holiday, for instance, I would love that name e.g Christmas, to come up on the page to save confusion of a day being closed when quickly looking through the calendar. You can give a reason for the closed date when putting it in the system but doesn't appear on the calendar. Or be able to block more than one staff member at a time as reasons for blocking does appear on the calendar but when there is a few staff, to do it individually can take time.

Overall: Clients receiving sms reminders.

Easy and intuitive

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and has great functionality. The team is always making great improvements. They take feedback really well and are extremely responsive.

Cons: Minor things like not being able to make a profile for a walk-in or indicate when a customer who has a preexisting profile walked in vs. making an appointment. Also, if you don't select the heart for the requested esthetician last, it will go away like if you change the service or something, so you have to remember to always do that last.

Highly recommended this software we have been using it over a year and it is brilliant

Feb 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's so easy to use and it's also free but i would definitely pay for it if they started charging as it is amazing

Overall: We are getting to use an amazing software free of charge with excellent customer service it's an all rounder 10 out of 10 from me..

At first i was a bit nervous about using it cause it is free but we have been using it in our salon over a year and we have had zero problems

Amazing

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This program is 100% the best and easiest to use ! I run a hair and beauty salon and it works for both ! Also works well with online booking and send reminder texts and emails to all my clients even sends a thank you after checkout !

Cons: There is nothing I have found at fault with this software love love love

Overall: Amazing

Best scheduling software ever!

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. And free! And the support staff is very quick and efficient.

Cons: Ability to customize invoices with a logo or signature. But the staff is always open to opinions so hopefully these features will be added soon.

Overall: This booking software does everything my old software does and more. I paid over $3000 for my previous software and it didn't do half of what shedul offers. And shedul is FREE. Amazing support staff always gets back to me with answers to my questions within 24 hours but most of the time way faster than that. So happy I found this.

Simple, Easy & Fun, Shedul is for Everyone!

Sep 09, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am busy setting up and starting my home based beauty salon from scratch again and was looking for a Treatment Booking Tool or Salon Management Tool on the net, which I could download and manage.

Then I came across Shedul! Originally I thought, okay, it's going to be a calendar, like my Outlook calendar and I'll manage everything manually from there. I'll probably still have to go find tools to work out my business expenses, insurance, etc.

However, I was pleasantly surprised by the fact that these people building this wonderful app, thought about it all! And they are super helpful and eager to help!

From an easy to view Dashboard, showing you recent sales, upcoming appointments, top services for the month, right down to a Booking Widget, which you can use on your Facebook page and your website!

I have my appointments, my customers, my products, my services, employees, closed dates and automated messaging to my customers (which we will be able to personalise shortly), all in one app!

The Shedul Team take every suggestion that we make, put it under review and link it up where two ideas can work together and consider each and every input from a business owners perspective. And when you open your eyes, they have created yet another extremely useful feature, for small to big business owners.

Oh my hat! I love this app!