# Page 18 | Fresha Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 18 - Is Fresha the right Spa solution for you? Explore 1443 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142138/Shedul-com/reviews --- Fresha 4.8 (1443) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 18 - Reviews of Fresha ## Showing most helpful reviews Showing 426-450 of 1443 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SL Stephenie L. LMT Alternative Medicine Used the software for: 1-2 years ### "I cannot say enough great things about the software or support. " April 1, 2020 5.0 Great from start to finish and they seem to always be upgrading things and listening to their customers suggestions. Pros The ease of use and features it has. I've not had any issues with it at all. Cons Seriously, not applicable at this time. Review Source SD Svitlana D. Owner of Energy Pilates Studio Used the software for: Less than 6 months ### "Shedul is on of the best experiences I came across in business." June 16, 2018 5.0 Pros Professionally designed software so needed to a small business owner like me, it is free. Efficient tool to run business well, specially at the beginning of any small business journey with overwhelming costs for everything. Clients appreciate reminders, it helps you to get paid on time, it also notes the clients who miss appointments, so you can give preference of times to the ones who don't . You can create invoices and receipts much easier so less time chasing someone to be paid on time. If client needs to change the appointment with support of the reminders they can remember to do so prior less then 24 h cancelation period so they don't loose their own money , your time is not waisted and you can book another client in the time slot. Cons I am still learning about different applications, there certain things I need to figure out for myself, how it works easier for my type of business. Review Source CF Corlette F. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Easy to use platform & freindly staff!" February 26, 2021 5.0 Pros The set-up of the platform was easy to follow and afterwards easy to use. Layout of the site (desktop & mobile) are both easy to understand and use. Received an email a few days after I started using Fresha to find out if all was in order, and received a prompt and friendly response on my answer. Cons So far there is nothing on the platform that I do not like. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reason for choosing Fresha Free to use platform, with the option of paying for more features. For a small business owner that just started out, this is essential. Review Source VR Verified Reviewer PhD Student Research Used the software for: Less than 6 months ### "This application helped me to arrange meetings within the project team" September 9, 2018 5.0 Pros This is an user-friendly application. When you organize meetings with other persons, this app sends notifications and reminders by email. All this for free. Cons I have not found something bad so far, nevertheless it could be more accesible if it could be installed as an app in the phone, so far this is not possible yet. Review Source AR Ashley R. Front Desk Supervisor Hospitality Used the software for: Less than 6 months ### "I love fresha!" September 22, 2021 5.0 Great! Pros quick and easy to use! its colourful and user friendly. Cons That yu cant log into two accounts at once Review Source AZ Aimee Z. Business Owner Cosmetics Used the software for: 6-12 months ### "Very good customer service, fast response from the team, very strong support. " March 31, 2020 5.0 Pros Easy to use liked all the software so far. Cons Send a confirmation to customer to confirm they appointment Switched from [Timely](https://www.capterra.com/p/131584/Timely/) As a small business didn’t like the monthly fee Review Source SP Sian P. Owner/stylist Used the software for: Less than 6 months ### "I am made up really easy to use, very quick and effective. Highly recommend this is amazing. " February 20, 2018 5.0 Pros It's easy to input client and repeat client for those who come in regular. Customer service are really nice and friendly quick to reply to you as well and very helpful. I love that you can have all customer appointments numbers and colour cards all in 1 place makes life that bit easier. I would also recommend this to somebody who isn't great with computers as it's self explanatory and if you do need help you are just an email away from a fast response. This makes keeping up with the paper work easy as well as you can export all the data from the day straight onto a spread sheet so no more tedious time consuming input of books. Defiantly recommend Cons i haven't come across any cons apart from it would be handy for there to be an app but it doesn't make that much difference really probably just me being lazy but other than that I don't have any issues with the system at all Review Source VM Victoria M. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Fantastic! Customer service is amazing" October 24, 2018 5.0 Fantastic. Amazing customer service and great app! Thank you! Pros Obviously the price.. But it was also reccomended by lots of people. I also had an issue with my tablet struggling to run it and they were SO patient and helped me with lots of different trials until finally we figured out why! Amazing! Best customer service I've received in a long time! The online booking is amazing my clients LOVE IT! And I actually liked having full control over the service. It's the only thing that's stoped me moving over to online previously and shedul ticked all my requirements Cons Nothing really.. it runs really well! An actual app would be fab but I have even seen on their social media that this is being worked on ;) woo Review Source JW Jenny W. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "The best assistant I could have and more" February 18, 2019 5.0 I absolutely love it. Recommended to everyone. The girls I rent chairs to have now got it too and one is not tech savvy at all. Doesn't know how to get on Facebook and not tech at all but finds it easy x Pros I am a new salon and keeping track of stock and retail sales is hard but having people message to book in at all times is a nightmare as I hate not to reply being so new my customers love it and so do I as they now do all the bookings I just check what I have in. It is so easy to keep track of sales and invoices. I live love love the voucher codes. Keeps track of everything making my account so much easier. Couldn't recommend this enough Cons I don't like how it doesn't take you to the day you are on when you log in. That would be handy rather than the day you got it. Having an option to add notes from each appointment would be great to. Something that pops up at the checkout would be good to add notes about that days service Review Source NV Natalia V. Owner Hospitality Used the software for: 2+ years ### "Best software for any SALON" February 13, 2019 5.0 Pros I love the convenience and the easy to use software. I have used it for the last 3 years and I don't know what would I do without it. Best team and support available in the market. Cons Everything is perfect, I don't have any complaints Review Source NH Niomi H. Beautician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing booking system " April 23, 2021 5.0 Has cut my appointment booking time in half Pros Everything about this app is amazing! Its super easy to use, it's cut down my scheduling time and its free. The fresha team are super helpful too. Cons I feel that the fresha team have thought of everything. If there are features missing they regularly review this and add new features. I personally myself feel that there is nothing that I dislike about the app. Alternatives considered [Ovatu](https://www.capterra.com/p/132529/Ovatu-Manager/) Reason for choosing Fresha I liked that it was mostly beauty based and went off of other people's reviews of both apps. Review Source Andy T. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing product!" September 28, 2018 5.0 Our current booking provider is closing so we needed something to replace it. It was a daunting prospect but I literally had most things set up within one hour. The system looks great and the team are so quick to respond. VERY impressed. Pros So quick to set up and easy to use. Simple features and easy integration. Cons Not having a direct app but there is a work around Review Source TS Teresa S. Director Health, Wellness and Fitness Used the software for: 1-2 years ### "The product systems is brilliant" February 10, 2017 5.0 We used to hold all our products on excel and not really know what we had sold but now we have a great tool with inventory and stocks plus it handles all our commission for the therapists. We can just click on products and check out and add this to our clients bill plus send them an invoice and then it updates the stock. Fantastic! Pros Great spreadsheets from the products and appointments Cons The number of button presses is sometimes a bit much but not a problem Review Source AA Alaa A. Managing Partner Used the software for: 6-12 months ### "Comprehensive and easy to use " December 27, 2017 5.0 Manage my appointments. Manage my sales. Saves time and money Pros Very user friendly. Excellent UI. It's free. Excellent support staff. Simple. You can ask to add new features abd if users agree that the feature is useful they do it. Cons It is missing a couple of features here and there but I contacted the support staff and they are working on adding them. Review Source EG Elizabeth G. Stylist Cosmetics Used the software for: 1-2 years ### "Best Scheduling App Ever!" October 6, 2019 5.0 Pros It’s so quick and easy to use! Shedul is customizable in every aspect and helps your business stay organized and promot! Cons I can’t think of anything that i don’t love about this system! Review Source LM Laura M. Mortgage Advisor Banking Used the software for: 2+ years ### "Scheduling for hair app" December 27, 2023 5.0 Pros I like the ease of being able to manage your appointments Cons No comment to be made. I like the functionality Review Source VH Valerie H. Nail Technician Health, Wellness and Fitness Used the software for: 6-12 months ### "Shedul is the best!!!" May 2, 2019 5.0 AMAZING! I feel in control of my business without having to make phone calls. Pros I like how my clients can make their own appointments (and they prefer it as well). Additionally, I love that you can add as many services (mix and match manis and pedis). I would totally recommend it to my colleagues. Cons I do not have any dislikes with Shedul. It's perfect. Review Source kS kumar S. Data Scientist Computer Software Used the software for: 1-2 years ### "Product Analysis" December 15, 2022 5.0 Pros Handling the data and storage balance is simple processing Cons Managing of data is good but complex to understand the segment Review Source LH Laura H. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing Software" July 25, 2019 5.0 Easy, stress free, and enjoyable. Pros Shedul has been an amazing software for my business, it has been such a easy transition from our previous, incredibly over priced system that we had been using. I have nothing but good things to say about this software. It is definitely the best option for my business, I am so happy we found them. Cons I really don’t have any cons. The only issues we have ever had have been solved within the week and they always have a quick easy solution. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) The price increased Review Source AW Ashton W. Owner, CPT, Nutritional Adviser Health, Wellness and Fitness Used the software for: Less than 6 months ### "A-MAZING!!!" November 21, 2017 5.0 Everything I needed! Simple scheduling process, simple invoicing, perfect product and service log. Pros Best software ever and I've tried at least 15 different ones...literally. I was so upset that there was nothing out there. Then when I found this software and started using it, I almost started crying because I was so relieved and so happy! I am a new business owner who offers personal training and nutritional advising and I needed something that was simple, straight-forward and that gave me the ability to personalize everything without complicating the process. This software does just that!! And its free! Hallelujah! Being a small business owner, I didn't want to fork over cash that I barely had for my other expenses. This is perfect!! I absolutely LOVE this program!! Great job team! Keep up the good work!!! I will definitely be recommending this software to everyone that needs it!! Review Source JC Jenna C. Owner/Beauty Therapist Cosmetics Used the software for: Less than 6 months ### "Excellent " April 15, 2021 5.0 The customer service is absolutely fantastic. No matter what time of day you run into an issue, the response time is within a few hours tops! Everyone I have spoke to within Fresha have been polite friendly and extremely helpful and will resolve this issue urgently. Keep up the great work, you have made my life a thousand times easier! Pros I have been setting up and using Fresha for the last few weeks ready to re open my salon. It is amazingly easy to use, and since being open I have had excellent reviews from my clients on how easy it is to book an appointment. Cons I was trying to change my bank details over to my business account and for some reason it wouldn’t let me do it my end. As soon as I raised the issue the problem was solved within a day! Review Source BB Brittany B. Massage Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing " August 21, 2018 5.0 Pros I loved this software. It’s honestly so easy to use and completely customizable in any way. You can even send your invoices through the software. And it’s completely free. And they are constantly trying to do updates offering us more options. Is easily linked to my Facebook page and website for online bookings as well. They are also coming out with online payments to decrease cancellations and no shows. Cons They don’t have an app yet but they are working on it. You can bookmark the login page to your device which helps. Review Source JU J U. Manager Used the software for: ### "Shedul Software " February 5, 2016 5.0 I am a new customer to Shedul and the entire experience with the Shedul team has been above and beyond standard. They are really setting an excellent standard and i am delighted that i found this company. I am incorporating the software into the daily use of my business and it pertaind all that i need to keep log of every aspect of my business. The interface itself it so user friendly and i found that i wanted to explore all the features because of the superior standard of the siftware and the team representing the company, it really gives you a sense of confidence in the product. The interface is better standard and more precise and user friendly thana multi national corporation, its amazing and so professsional. I am delighted beyond words to find this software. If you are starting a wellness business spa or salon then save yourself some time and added stress by searching endlessly the internet for a software to suit your needs. Stop, dont waste anymore time, choose Shedul software you will definately not be disapointed but inpressed. Not only is the software superior to anything else similar out there but the team behind the software is just as impressive and professional. I choose Shedul and continue to use. It should be on Oprah Winfreys favourite things list 2016 haha I really love the product , hope you will to. J Unwin Bajanboi Cosmetics Review Source EA Elizabeth A. Business Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Highly recommend " April 1, 2020 5.0 Pros I love how easy and organized it is. It’s very easy to understand/navigate. And so grateful I am able to keep track of my performances, as well as print my documents whenever needed. I’ve tried other softwares before and I’m happiest with Schedul. Cons No issues thus far. As mentioned above, I’m happy with what they offer. Review Source VM Veronica M. Manager Used the software for: 1-2 years ### "Blown away!" March 28, 2018 5.0 Pros It does everything you want it to! The system is so easy to use, our staff love it and our clients love it. Clients use our online booking button. We can pull up reports so easily and the system is always updating to better itself. Cons It's hard to say, as we love everything about the system. A quicker way to edit clients notes is the only thing I could say. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.