--- title: "Page 2 | Fresha Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Fresha the right Appointment Scheduling solution for you? Explore 1449 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/142138/Shedul-com/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Fresha 4.8 (1449) [View alternatives](https://www.capterra.com/p/142138/Shedul-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Page 2 - Reviews of Fresha ## Showing most helpful reviews Showing 26-50 of 1449 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GM Gordon M. Client Executive Computer Software Used the software for: Less than 6 months ### "Unauthorised deduction from my Credit Card, refusal to refund through continued frustration" October 15, 2026 1.0 HISTORY: The fee for my haircut on Mon 21 Sept 2026 was deducted from my credit card even though I paid cash on the day. I could not get a response from an email to Fresha and asked the hairdresser to help me connect with Fresha. That happened and I was asked to provide my card details. For reasons unknown, it seems that the agent (Aulona) could not see my email response and closed the ticket 72 hours later without checking with me first. I had no way of contacting Fresha as there was no response to my emails and there is no way to call Fresha. An email asking for a review of Fresha's service was sent to me, presumably when the ticket was closed. Even though I gave a poor score with matching comment, there was no response. I can only assume that Fresha does not process the reviews it asks for. How can they learn and improve if that is the case. I will be recommending to the hairdresser that she choose another front-end service provider as Fresha will tarnish her reputation in time. Most customers will not separate the front-end app from the person providing the service. I will not be using Fresha to book future appointments, instead will contact the service provider directly. UPDATE 13 Oct 2026: As Fresha do not respond to emails I posted this update in the hope that they would read it: I booked a haircut via the FRESHA app for Mon 21 Sept 2026 at 8.45am, Ref BD8C6EED. On the day, I paid $50 AUD cash, yet later that day, that same amount was deducted from my credit card. The hairdresser has not received any payment from you, and I did not authorise the deduction from my credit card. Please reverse this charge and confirm the same with me. I have not received any email from FRESHA to respond to, what next please? UPDATE 14 Oct 2026: I did respond immediately with the details requested. It seems that you are still not receiving my emails as the ticket was closed without further consultation 72 hours later. Please let me know how best to resend those details to you now given that my emails seem not to be visible at your end. UPDATE 14 Oct 2026, 7.18pm: It looks like you are not receiving my reply emails containing the details you requested, I know not why. If you don't propose an alternate way to communicate, I'm guessing you will close the ticket again after 72 hours without resolution. I am in the Customer Experience & IT business, I know what good looks like, it is not this. You have all my contact details, please find an alternate communication channel so that you can show that you are genuine about resolving this case. Thank you. Update 16 Oct 2026, 9.30am You have not emailed me since 14 Oct and I suspect you are still not receiving my emails, or your systems blocks them for reasons beyond imagination. This is the only way I have to communicate with you, even them you may not read the feedback as I suspect your company just wants to keep my $50 AUD. Anyway, her are the details you asked for: ARN (Acquirers Ref Number) - The ANZ Bank has informed me that this number is generated only when a refund has been made. Since you have not refunded my money there is no such number. That request OF YOURS amounts to a wild goose chase, however, some good came of it: The ANZ Bank will send me an official letter stating that the deduction was accurate and for the amount of $50 AUD. As my emails are not reaching you, that letter will probably also not reach you. However, the best outcome with the bank was that they suggested lodging a formal dispute for unauthorised deduction of funds and they will now pursue Fresha for a refund. I have sent you the screen shots of the bank and transaction statement that you requested, also confirmation that I paid in other ways on the day; however, I suspect that has end up in the same black hole. This is no longer about the $50 and more about not letting your company get away with such unethical practises as you have displayed in my case. Pros Nothing, used once, never again. This was the first time I booked an appointment with my hairdresser via Fresha and there was an unauthorised deduction of $50 AUD from my Credit Card even though I paid cash on the day. Cons Unauthorised deduction from my credit card. Impossible to connect with to resolve the matter. No phone number for the Contact Centre and email does not work. Unethical practises are obvious from the get-go. Review Source aS apPIERances S. small owner - salon Consumer Services Used the software for: 2+ years ### "Injuring Clients, Deleting Clients" February 13, 2026 4.0 Issue has been discussed & submitted for almost a year to Fresha. We are of the opinion that Fresha is not concerned that lives are being severely impacted (hospitalization, no appointments, no reminders, client name changes, etc) Fresha overrides client information if each and every client doesn't use an email, phone & credit card unrelated to all other clients. - families & elderly typically share this information to ensure appropriate transportation & finances. Pros Value for Money Customer Support Ease of Use Reminder Notifications Inventory Management is ok Scheduling Cons Fresha overrides client information if clients choose to use same phone & email for reminders. (think families, children, frail elders) Fresha chooses to use the credit card name instead of the client name for transactions. Current situation .... Fresha deleted elderly (90yr +) client medical & profile information and replaced with another younger client (early 60yr+) profile information Result: no address to the frail elderly client on round the clock care to drive to their home to provide services. no profile charts for this client. etc Alternatives considered [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Reason for choosing Fresha ease of use monthly fees real financial security of all customer information Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Booker notified everyone that they were going to use customer HIPPA information for advertising purposes Review Source Response from Fresha February 20, 2026 Hi there, We're sorry to hear about this recent experience with us. By default, the system will merge client profiles that share the same phone number or email address. This is designed to prevent duplicate accounts and keep related booking and transaction data stored securely in one place. However, we understand that in situations such as families, children, or elderly clients, where contact details are shared, this can create challenges if separate records are required. To ensure each client’s medical notes, profile information, and history remain private and distinct, we recommend that each client have their own unique contact details on file. We acknowledge that this setup may not suit every business model, and we value your feedback. Insights like yours help inform ongoing improvements to how client data is managed within the system. Thank you for taking the time to share this feedback with us. Kind Regards, Fresha CB Catherine B. Business owner an aesthetician. Cosmetics Used the software for: 2+ years ### "Where is customer service as a business beware" January 31, 2026 1.0 The worst customer experience I have ever experienced as a business First of all, we already pay $72 a month just for an online booking system with four users -the system only emails And texts our clients we have no additional services so how a company charges that to begin is insane I called them today because we got a $15 fee for a customer booking through the fresha market marketplace app which I understand. They deserve a commission for that but our client called us and asked us to cancel her appointment in which we did so. And apparently their policy is we need to ask the client to go and cancel online??? As a business owner, how do we just tell our client to do with themselves? The client calls for a reason something has come up there’s an emergency whatever the reason is we shouldn’t have to resort to tell our clients to go and do it Their selves. I called customer service and asked for a refund. They would not do it, they told me that was their policy. I will be cancelling my whole debit system and booking system with my salon with this company they like to charge everything that they absolutely can and there’s definitely just as good other companies out there for booking systems besides Fresha that does just the same. Please stay clear of this company. The customer service is lacking. Pros right now I can’t think of anything that is a con that they’ve provided me with fresh unfortunately has really left a bad taste of my mouth as a small business owner Cons They like to charge a lot of extra fees on top of what you pay monthly fees wherever they can. You can’t cancel your own client appointments without them charging you. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Fresha At this point, I’m not really sure why I did. There’s better out there. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I have not switched yet, but I’m definitely looking into another company because I will not stay with a company and pay monthly that I’ve been with for over five years who doesn’t wanna provide top customer support when you’re paying $72 a month. Review Source EC Eleanor C. Nail tech Hospitality Used the software for: 6-12 months ### "Great, but expensive " November 20, 2025 3.0 I had a great experience with Fresha and used it for the best part of a year and had absolutely no issues with the system itself. The fees got out of control for me though and I never knew what I was going to be paying out per month. Sometimes I’d be paying upwards of £70 a month which in my opinion is unacceptable. Pros My clients were all able to book in with ease, they all complimented how user friendly the system is. It’s also very easy to get to grips with on the business end, everything is easy to find, change and personalise. I also really appreciate the invoice feature, I know a lot of other booking systems don’t have this. Cons The fees. New Fresha client fees for clients that I have personally found but because they searched my name on the marketplace, they were classed as a new Fresha client and i was charged 20% of their appointment fee, even if they don’t end up spending that amount. A monthly fee being put on top of this was a disappointment too, considering you also have to pay for extra features such as text messages. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Goldie](https://www.capterra.com/p/268055/Goldie/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing Fresha It seemed the most popular with other nail techs in my area Review Source Response from Fresha January 29, 2026 Hi there, Thank you for sharing your honest feedback. We’re really glad to hear you had a positive experience with the platform itself, but we’re sorry to hear that the fees became challenging and unpredictable for you. We understand how important transparency and cost control are, especially for small businesses, and your comments have been shared with our team as we continue working to improve clarity around pricing and billing. We truly appreciate the time you spent using Fresha and your thoughtful review. Kind Regards, Fresha Stephan P. Indépendant Design Used the software for: 2+ years ### " Basculement de politique soudaine " October 2, 2025 1.0 C’était correct avec des changements qui rendent le programme de plus en plus complet. Le seul hic chez Fresha c’est que plus vous êtes client moins on vous récompense. Au départ on payait des commissions sur encaissement on avait aussi 300 SMS gratuits aujourd’hui on a plus du tout de SMS gratuit, et ils exigent un abonnement de presque 10 euros par membre de l’équipe en supplément avec simplement 30 jours pour décider si on accepte sinon ils effacent notre compte ce qui n’est vraiment pas une politique commerciale correcte. Je m’en vais ! Pros Logiciel en ligne assez bien fait mais à gaz il faut bien une semaine pour prendre en main toutes les capacités. A priori je l’utilisais depuis 9 ans rien a dire ! Cons Mais ils viennent politique de forçant les clients à s’abonner sous peine de perdre la totalité de leur compte et donc de mes 130 avis 5/5. c’est donc une technique commerciale assez peu louable, car vous ne savez pas si Fresha du jour au lendemain ne va pas recharger ses tarifs et un entrepreneur ne veut pas se permettre de travailler avec un partenaire qui n’est pas fiable. pricing policy has changed, Fresha is threatening his customers with a complete account closure if they don’t subscribe. In addition, fees are becoming higher and higher. SMS sending and no free anymore So I’m sorry but I won’t renew and I’m switching to Planity. Thank you very much, goodbye. Alternatives considered [Planity](https://www.capterra.com/p/248774/Planity/) Reason for choosing Fresha Au départ pour leurs tarifs. Je n’ai pas regardé ailleurs. Leurs fonctions me convenaient. Review Source VR Verified Reviewer Accessories Designer Retail Used the software for: 1-2 years ### "A must have for any business" June 24, 2026 5.0 A must have for any independent business owner - it is so easy for a client to use and to have a clear overview on what a business can offer. Booking appointments has never been easier! Pros I use this as a client, and it is so easy and painless to use, I can't imagine not using it at all. I owed my nail technician extra money, and I was able to tip through the app instead of having to mess around with going in and using card machines. It also updates my appointments and keeps them all in one place, so they're easy to view and manage. Cons I initially struggled to find services that I wanted in my area, but this is no longer an issue after recent Fresha updates which make the app extremely easy and convenient to use. I wish more businesses used it! Review Source AM Anna M. Owner, web developer, designer Design Used the software for: 1-2 years ### "Great booking system that grows with you" July 8, 2025 4.0 Overall I think Fresha is great, at the beginning especially. Great prices when you’re paying, a lot of extra functions, and best thing is that it is giving you customers (unlike some booking systems). Pros Best thing was that it was basic and free when I was starting. Not many options but for not experienced person that was a good thing and I think it’s still free for one person business (at least it was) Cons When my business was growing I needed more options but they were either paid or not really as good as separate systems. But saying that it wasn’t expensive and it was working quite well. Alternatives considered [SimplyBook.me](https://www.capterra.com/p/140086/Simplybook-me/) Reason for choosing Fresha They don’t give me customers (maybe they are not popular enough) Switched from [Treatwell](https://www.capterra.com/p/181827/Treatwell/) Treatwell is not compatible with other booking systems and it was causing a lot of time consuming problems like double booking and calling customers Review Source JS John S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Fresha in no longer "Free"" July 13, 2025 4.0 It has helped our business dramatically I now have immediate and total control of my finances. We have recently started using the marketing functionallity and it is impressive. Pros It has great functionality and up until recently it was "Free" The functionality is probably the richest of any other Software in the Beauty industry and this is the reason that it often referred to as the world's #1 booking software. It is very user friendly and easy to set up and maintain. The Reporting even in the core system is more than adequate. The Help Center and Knowledge base are brilliant and there are abundant videos on Youtube to help one set up all functionality. Cons Fresha has built its reputation and user base on the premise that it was "Free"software. However over time they have slowly removed some of the "Free" functionality and started charging. One example being the calculation of Commission which was incorporated into the Payroll module that is not compatible in South Africa. In addition On-line payments which is a must in our indusrty is not available locally. Now giving a full ONE months notice they will start to charge a monthly subscriptions from 1st August 2025 for core features at R90 per person available for bookings. Unfortunately as the software and your data is held in the cloud you will no longer have access after this date. Alternatives considered [Adobe Acrobat Reader](https://www.capterra.com/p/170833/Acrobat-Reader-DC/) Reason for choosing Fresha ESPonline (Not in list) Functionality in Fresha was much better and Fresha was Free Review Source JH Jess H. Stylist Hospital & Health Care Used the software for: 2+ years ### "Good but pricy if you want everything " October 15, 2025 3.0 I used Fresha for a lot of years and it was really good and grew fast but after a while more and more things became an extra charge and not with the monthly charge I’ve decided to leave Pros Initially I liked the test reminders and the simple use of the calendar. Keeping track of stock, bills and discounts given Cons The charges and continually lowering of the amount of text available. More things I previously had became chargeable Review Source Response from Fresha January 29, 2026 Hi Jess, Thank you for taking the time to share your experience. We’re really pleased to hear that Fresha supported your business well for many years and that you saw strong growth during that time. We’re sorry to hear that the changes to pricing led to your decision to leave. We truly value your feedback, as it helps us continue improving how we structure and communicate our pricing. We wish you every success with your business going forward and appreciate the time you spent with Fresha. MC Melissa C. Beauty therapist Cosmetics Used the software for: 1-2 years ### "Fresha review " November 5, 2025 5.0 It was really good, really easy to book clients in and navigate. The app was really easy to use aswell Pros How easy it is to book my clients in and how easy it was to create your own products/menu of services Cons I didn’t like how they said they wouldn’t charge but are now charging for Fresha but I understand why Review Source YA Yousef A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Fraud and deception" May 16, 2026 1.0 Pros User interface is very good easy to use, calendar options and clear ways to mange the calendar. Good color for ayes Cons Customer support is 0 out of 100, they are assigning a group of swindlers and fraudsters in the media east , and I tried all my best to reach the head office people but they are fully ignoring any communication from ME. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Fresha Square scheduling not supported in medal east Review Source sO silvio O. dipendente Farming Used the software for: Less than 6 months ### "Una soluzione comoda per gestire gli appuntamenti" October 1, 2026 4.0 Nel complesso ho avuto una buona esperienza con Fresha. È uno strumento pratico che aiuta a organizzare meglio il lavoro quotidiano e a tenere sotto controllo gli appuntamenti. Dopo aver preso un po' di confidenza, risulta abbastanza semplice da utilizzare. Pros Mi piace soprattutto perché permette di gestire appuntamenti e clienti in modo semplice e ordinato. È comodo avere tutto in un unico posto e poter controllare facilmente il calendario. Cons Ci sono diverse funzioni e all'inizio può volerci un po' di tempo per capire dove trovare tutto. Alcune impostazioni potrebbero essere più immediate e semplici da configurare. Review Source JU Juliet U. Case manager Civic & Social Organization Used the software for: 2+ years ### "Effortless appointment booking" November 10, 2025 5.0 Pros Fresha is very user friendly even for beginners. It is easy to schedule appointment. You can also be rest assured that you will not miss your appointments because it would notify you should your appointment be coming. The customer service is also very responsive. Cons One can find it difficult to navigate when you want to try to book an appointment. Also, the reporting aspect of the fresha is very hard to navigate. Review Source RH Rozlyn H. Business Owner Health, Wellness and Fitness Used the software for: 2+ years ### "ZERO stars - important please read. " March 11, 2025 1.0 Terrible. Rude and arrogant. If I could give it ZERO Stars I would! If I could show you the email conversations to back this honest review of a hard working business, I would. Continue if you dare but good luck. Pros When Fresha valued their customers before money. Cons • Money means more to them than customers, when you realise what thrives they are it’s too late, they have your hard earned money they don’t care that’ll you’ll leave as there will be more lured in by their tricks. • There is NO COMPLAINTS PROCEDURES!! Be warned, you loose money to them, you have no hope of seeing it again. • Take payments by the booking system only a 1.29% fee + 20p! Amazing Wrong! You will be charged more if you use tap to pay, that’s fine they tell you about that BUT they don’t tell you for every card added to the system by the client when booking \*\*even if they cancel or you never use the card at checkout!!\*\* you will be charged 24p every single time, apparently it’s checking to see if the card has funds so it’s charges us the 24p to “check”. Doesn’t sound much but this adds up ladies and gents! • This system promised “FREE FOREVER” we would always have access to a free version.. no again, not true. • You will be charged the 20% new client fee even when a client scans your very own made QR code on the salon in front of you. Fresha will deny all knowledge of this and point again to the above, you can’t do anything about it. Review Source Response from Fresha January 29, 2026 Hi Rozlyn, We’re really sorry to hear about your experience and how this has made you feel. That’s certainly not the standard of service we aim to provide. We take feedback like this very seriously, and we’d genuinely like the opportunity to review what happened and address your concerns properly. If you’re willing, our support team can look into the email conversations and ensure your case is reviewed fairly and thoroughly. Please reach out to our team via hello@fresha.com—we'd love to have a further look into this. Thank you for taking the time to share your experience. We’re truly sorry it’s been such a frustrating one. Kind Regards, Fresha Kathryn L. Technician Health, Wellness and Fitness Used the software for: 1-2 years ### "Terrible customer service, lots of hidden fees. " March 3, 2025 1.0 Horrible, do not use them. They over charge for everything. I was given a processing rate but then they ended up charging me 0.5% more than what was supposed to be. I ended up paying double if not triple what I was paying with my old processing machine. They also like to charge for 20% on new clients that they didn't refer. When asked to be removed off of their "marketing" site, your clients cannot book appointment online anymore so you are stuck with occasionally paying for 20% of "new client" fees even if that client cancell their appointment. They are so greedy they like to charge for services that they didn't provide. Also had a staff no longer working and I was charged for her because she used to be a bookable staff. Overall, shady and greedy business. Pros User friendly, lots of features for booking services Cons Lots of hidden fees. Over charges, shady sale reps. Terrible customer service. Switched from [Booker](https://www.capterra.com/p/90708/Booker/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Does not have booking features I wanted. Review Source MY Marina Y. Director Medical Practice Used the software for: 1-2 years ### "Keep away from Fresha -They charge you for your own clients" February 13, 2025 1.0 Very disappointed with my experience with Fresha . Keep away from it if you want to have a business. I was running my aesthetic clinic in UK with there booking system for a while and now comin off. They charge you for your own clients saying that they are coming from there marketplace. I fact my all come from google search and then went to my website where I had fresha connected for my booking and they have charged me on a numerous occasions unfairly. Any other booking system will be cheaper then Fresha. Phorest, Pabau you name it. Fresha is not transparent and don't offer support when you are charged unfairly even i have provided screenshots with my clients response. Pros I will say what I did not like because I had to pay 20% for my own clients charged from Fresha and they didn't want to listen and investigate and refund me. Incorrect marketplace fee charges Poor customer service response No accountability for billing errors Unauthorized charges not refunded Refused to acknowledge proof from clients Cons Fresha has repeatedly charged me 20% marketplace fees for clients who never came through their platform. Despite providing screenshots and direct confirmations from my clients showing they found my business through Google searches or personal referrals, Fresha continued charging hundreds of pounds monthly in unauthorized fees. When presented with clear evidence from my clients, Fresha failed to acknowledge their error, investigate the issue, or process refunds. They took money from my account for clients who discovered my business independently, essentially charging me for my own customers. Business owners should be extremely cautious when using this platform. Review your charges carefully, as they may charge you marketplace fees for clients who didn't come through their service. The lack of accountability and unwillingness to correct billing errors is concerning. Review Source CR Chloe R. Nail technician Health, Wellness and Fitness Used the software for: 2+ years ### "Great app!!" February 27, 2025 3.0 Used for a good few years, just got too expensive so had to switch to a cheaper booking system Pros The layout of the app, how easy it is to use, the online booking for clients and the ease of taking deposits and card details Cons The extra fees for text messages & taking payment details. Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reason for choosing Fresha Seemed the most practical and easy to use for my clients Review Source MG Milagros G. Beauty Salon Individual & Family Services Used the software for: 6-12 months ### "Excellent for your bussiness" January 14, 2025 5.0 My experience has been totally positive, I would like to improve some things but that depends on me and my clients (like the use of cards to charge when they don't show up for the appointment), but this is a complete app with everything you need. Pros I use it to manage my clients' appointments and have all my services organized and accessible to all my clients. Cons I don't have any negative comments at the moment. I've been using the dating app since March 2023 and I've found it great. Review Source RG Raja G. Directrice E-Learning Used the software for: 6-12 months ### "Une solution pratique pour la gestion des rendez-vous" March 6, 2025 5.0 Pros J’ai apprécié la facilité de prise de rendez-vous en ligne Cons Certaines fonctionnalités avancées sont payantes Review Source AS Alyx S. Owner Construction Used the software for: 6-12 months ### "Fresha Than The Rest!" January 23, 2025 5.0 Pros I love the design, colors, and the feminine feel it gives off when you’re getting “it done”!!! Cons I don’t have anything specific I don’t like about them. Alternatives considered [JobDiva](https://www.capterra.com/p/129831/JobDiva/)[Joist](https://www.capterra.com/p/230138/Joist/) Reason for choosing Fresha I really liked the overall feel of Fresha way better. Review Source MS Mel S. Hairdressing manager Higher Education Used the software for: 1-2 years ### "Fuss Free version " December 1, 2024 4.0 It is an easy to use system once you get your head around it, has many free features that allow for the smooth running of our salon. Easy product orders and input of stock, good client information features. Would definitely recommend. Pros The free version is easy to use and not too limiting. Almost as good as a paid system Cons Hard to navigate to notes etc. lots of clicks to get to where you need to go. Switched from [Kitomba Salon and Spa Software](https://www.capterra.com/p/91452/Kitomba/) Free option for training facility. Loved kit on a but this provided a very similar service and it’s FREE!! Review Source CS Catarina S. Administradora Hospital & Health Care Used the software for: 1-2 years ### "Prático e sem interação pessoal" December 4, 2024 5.0 Uso para agendar os serviços de estética Pros A praticidade de agendar sem ter que depender de outros. A visibilidade da agenda do serviço que queremos agendar. Cons Ao repetir agendamentos não assume toda a informação do agendamento anterior. Só assume os serviços e não o professional. Review Source MA Mia A. Recruitment Coordinator Telecommunications Used the software for: 6-12 months ### "Fresha is a one of a kind! " January 27, 2025 5.0 Love it! Makes it much easier to manage time slots. Pros The fact that the client can manage their own appointment slots, very easy to cancel, book or move the times! Cons Honestly there's nothing I dislike about Fresha. I love to use it both professionally and personally. Review Source AB Alicia B. Student Registration and Logistics Coordinator Hospitality Used the software for: 1-2 years ### "Book appointments on your phone, tablet or computer!" December 19, 2024 5.0 It's a fantastic platform for online appointment booking. Pros I love that my account houses all providers that I have used previously who also utilize Fresha. Cons I can't really say there is much that I do not like about Fresha. Review Source SM Salina M. Director Higher Education Used the software for: 1-2 years ### "Fresha - free version review" November 12, 2024 4.0 I use the free version which means little contact with the fresha team. Just the odd email here and there offering assistance if needed. I like it this way Pros That it has a free version with enough of the capability Cons The new updates that then cost. The thing that would make fresha perform better would be a place where you can store client service chemical history. It would be so helpfull to have this information be able to be noted on the clients file. To print this off or to have a stylist app that could be used for consultations that updates the clients file would be next level!! Alternatives considered [Timely](https://www.capterra.com/p/142756/Timely/) Reason for choosing Fresha It was because there was a free version available Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.