# Page 20 | Fresha Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Fresha the right Spa solution for you? Explore 1443 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142138/Shedul-com/reviews

---

Fresha

4.8 (1443)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 20 - Reviews of Fresha

## Showing most helpful reviews

Showing 476-500 of 1443 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PM

Phoebe M.  
Hairdresser  
  
Used the software for: 1-2 years

### "Highly recommended this software we have been using it over a year and it is brilliant "

February 7, 2018

5.0

We are getting to use an amazing software free of charge with excellent customer service it's an all rounder 10 out of 10 from me.. At first i was a bit nervous about using it cause it is free but we have been using it in our salon over a year and we have had zero problems

Pros

It's so easy to use and it's also free but i would definitely pay for it if they started charging as it is amazing

Review Source

TE

Tijan E.  
Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Love it! Recommend to everyone "

November 30, 2020

5.0

Fantastic. \[SENSITIVE CONTENT HIDDEN\] my customer service manager is so attentive and helpful.

Pros

Cost for worth. It’s great for start up and small businesses. So many fantastic features that are complimentary with the small debit fee that is only taken upon sale!

Cons

Nil. I have had no issues with this software.

Review Source

ZR

Zaid R.  
Manager owner  
Retail  
Used the software for: Less than 6 months

### "Friendly use, full integration solution for barber shops "

January 14, 2021

5.0

Extremely happy and better than any system we used earlier

Pros

Ease of use and the comprehensive aspects that Fresha covers, integrated with social media , inventory ,POS invoicing , employees , and scheduling And mostly keeping clients instantly updated with their appointments anytime anywhere

Cons

Can’t fined any to be honest maybe after one year of use I could give a feedback

Switched from

[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)

It’s one time shot purchase More friendly use Direct to the point

Review Source

NW

Nathaniel W.  
  
  
Used the software for:

### "Absolutely wonderful!"

January 9, 2017

5.0

There are many salon POS/Booking software out there I'm sure. This one, however, stands out for multiple reasons. I would say, it's number one selling point is ease of use. For both management positions and reception staff, the interface could not possibly get any simpler. It is very easy to teach staff how to use. Some things could use a bit of reworking but for me, it has all in all been great to use so far and I can only assume it will get better and better with time. Another thing that makes it so great is the fact that it's online. A lot of people will want an offline mode, however, this is a bad idea in the age of information. You can check sales, book reservations, manage product stock, from literally your couch as long as you have a connection. It also has helped a lot with our marketing plans because (again, why it should be online) everything is stored in a database which allows you to be able to see really useful information, like how long a certain client hasn't come, and what services are selling well, which staff are selling what products etc. Not only can you see this information, but you can see it anywhere you are! Making it very easy to share the data with the right people. At the moment it's free, but if it eventually becomes a paid product, it will be totally worth it!

Review Source

KK

Katie K.  
Hair salon owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "LOVE!!"

July 12, 2019

5.0

Love shedul, it does everything that the huge programmes do but for free, it does my accounts easier, it sends booking and text reminders, I can get clients to book themselves for services I choose to be available to them, it keeps track of my retail, it's gives me detailed reports, it really is a marvelous creation, and we are so so happy with it. thank you!!!

Pros

Love how easy it is to use, and the clients LOVE the text reminders

Cons

Everything I needed has either been added to the programme or is in plan to be in the programme in the future

Reason for choosing Fresha

Mainly tried it because it was free to try.

Review Source

SV

Sandra V.  
Rmt  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Best scheduling software ever!"

October 9, 2018

5.0

This booking software does everything my old software does and more. I paid over $3000 for my previous software and it didn't do half of what shedul offers. And shedul is FREE. Amazing support staff always gets back to me with answers to my questions within 24 hours but most of the time way faster than that. So happy I found this.

Pros

Easy to use. And free! And the support staff is very quick and efficient.

Cons

Ability to customize invoices with a logo or signature. But the staff is always open to opinions so hopefully these features will be added soon.

Review Source

CR

Chris R.  
Owner, booth renter  
  
Used the software for: 6-12 months

### "Great app!"

July 19, 2017

5.0

All I have to keep track of now is expenses. Everything else is tracked by shedul. Love it. Best software for free

Pros

Client reminders, full revenue tracking broken down into detailed categories , FREE! :), keeps track if the client owes a balance

Cons

Can't change price when booking (in case I quote a diff price) and can't combine payment for hisband/wife who come at the same time and pay together, hard to change price if I've forgotten a product at checkout. If I go too far, I have to delete the invoice

Review Source

LP

Louis P.  
  
  
Used the software for:

### "Great software, easy to use, regular updates with new features & enhancements!"

March 4, 2016

4.0

I was stressing about getting our salon computerized, selecting the right package, weighing up the pros and cons, the costs and everything else that comes with it, until I found Shedul. Although it didn't meet all our requirements from the start, since then all those extras that I wished were there have started rolling out on a regular basis, and it just keeps getting better. I get the sense that the developers are very focused, use the right methodologies, testing methods, version control and all the rest that goes along with building a quality system. Not to mention the project manager(s), architect(s), designer(s) and the product owners, who obviously know how to treat developers by leaving them to do what they do best. So easy to use, accessible from anywhere and any device capable of an internet connection. Just took a trip a week ago and could see exactly what was happening at any time, no phone calls, emails or anything. Being cloud based, we're also not burdened with things like backing up our data, complex and sometimes buggy new upgrades that you'd have to do if you had a system running locally. Great job guys, keep it up! Last but not least, they listen to what their users want, which is a tricky business and takes great insight to strike the right balance. Highly recommended!

Review Source

VR

Verified Reviewer  
Marketplace Coordinator  
Cosmetics  
Used the software for: 6-12 months

### "The Shedul.com software is very easy to use and FREE - I recommend it to all of my clients"

June 6, 2018

4.0

Pros

The thing that I like the most is that even if it is for free, it is a great software that does exactly what it says: Manage a Saloon with perfection.

Cons

The only thing that I don't like a lot is that we have to rely most of the time on the forum to find the answer by ourselves.

Review Source

LD

Louise D.  
Nail tech  
Consumer Services  
Used the software for: 6-12 months

### "Fabulous "

May 27, 2019

5.0

The sms reminder has almost stopped my no show customers and that in itself is worth it

Pros

How easy it is to use. How it also keeps track of daily sale and all financial analysis. I can't recommend it enough.

Cons

Only down side is you need to rely on the internet. Would be good to use it off line too.

Review Source

NV

Natasha V.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Incredibly HAPPY"

August 21, 2017

5.0

More than I ever expected. I can keep track of my income better. Online bookings is an amazing feature. Automatic client profiles The fact that I can block dates if I'm not available. etc. literally every feature on this software is fantastic!

Pros

I love EVEYTHING about Shedul! It's user friendly, keeps track of my business and clients, the support is fantastic and the online booking feature is definitely my favourite. I've been reccomending Shedul to all my friends and when they get it they are just as excited as I am. Thank you so much for creating such a helpful tool for my business!

Cons

I havent found any thing I dont like about the software, if I have questions there is a section where all the FAQ are which is very helpful. Customer service is also super effective. I would love for this to be an app, but I saw they are already looking into/ developing it.

Review Source

ZM

Zoe M.  
Aesthetician  
Consumer Services  
Used the software for: Less than 6 months

### "A godsend to a start up business"

March 19, 2019

5.0

Pros

It's so easy to use and obviously the fact that it is currently free is incredible, as a start up business there are so many initial costs to factor in it can be very daunting so to have such an amazing system at my fingertips at no cost I am amazed. The support has been incredible with emails to see how I'm doing and they're constantly looking for suggestions on how they can improve. I thought this was too good to be true but for the first time in my life I think this is something that has lived up to my expectations and then some. Would highly, highly recommend!

Cons

I've not found anything that I don't like so far.

Review Source

CW

Chelsea W.  
Hairdresser  
  
Used the software for: 2+ years

### "Amazing. Great if your a salon on the run."

December 11, 2017

5.0

Pros

You can log in anywhere aslong as you have internet access. It's easy to use and after two years we wouldn't be without it.

Cons

No app. (But they are making it.)

Review Source

John F.  
  
  
Used the software for:

### "Awesome Softwares Solution"

December 22, 2016

5.0

One time I was looking for Software to manage my Sister's Small Salon & Spa Startup, when I found SHEDFUL I got so excited and instantly knew this is the best solution. Then they shocked my when they said it was FREE and it was hosted online in the Cloud. It works perfectly! Thank you so much and I wish Shedul.com grows to the level of Facebook, Microsoft, etc. #MyBestWishesAlways

Review Source

Response from Fresha

December 26, 2016

Hey John thank you so much for the review!! Can you please verify your email address with Capterra, so your review can be displayed on our page? Thanks again! :-)

NA

Nicholas A.  
Director  
  
Used the software for: 2+ years

### "So easy. Fantastic product and support. "

July 17, 2017

5.0

My business wouldn't run without it

Pros

Everything. It's so easy to use. The support is very quick in responding. Every small salon type business should use this product

Review Source

PM

Patricia M.  
Tattoo Shop Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Love this product exactly what i have been looking fir."

January 12, 2019

5.0

Completely easy to schedule and not worry about if i am at work or not and i always have our schedule handy. So we are not losing any customers do to not being at work sometimes with the schedule not in front of me.

Pros

1st its free 2nd it is so easy to use 3rd it has all the features i needed as a tattoo shop. It has alot of extra features you can use if you choose. I honestly just love it so far i have looked at so many options and either they were to expensive or they were to complicated.

Cons

The only problem I am having and it isn't a big issue is that when i log in it does not always go to the current date. It stays on December 2018. This could also be something on my part. I honestly cannot come up with anything else. I do have some suggestions to maybe this product more marketable to the field i am in but if not it is still so easy and works great.

Review Source

NJ

Niket J.  
Director  
  
Used the software for: 6-12 months

### "What else can you ask for !!It has 360° service oriented platform, from client details - services."

June 14, 2017

5.0

Pros

The balance thats maintained with the ease to record every single step in the process of my SALON MANAGEMENT!! Clients are super happy much more than ever BEFORE. All thanks to the Team working so smoothly with this entire platform. Thank you, Nj...

Cons

It still does not have membership column separately in the tabs which will help me download my members for any specific offers only related to them/ Please look into this asap. Thats just a request. Nj...

Review Source

VR

Verified Reviewer  
  
  
Used the software for: I used a free trial

### "Very easy to work with."

May 20, 2017

5.0

Pros

I like the easy usage of the program. Its not complicated. you can make appointments, make reports see how your week looks.

Cons

That I cannot view the whole calendar. other than that its' the best thing since slice bread. I am loving it.

Review Source

TG

Ted G.  
Owner  
  
Used the software for: Less than 6 months

### "Clean-comprehensive-unlimited"

August 10, 2016

5.0

Shedul is the winner from any other softwares we have tried (and failed) to utilize. It is clean, comprehensive, easy to use. The software is so easy to setup and has so many options to it without overwhelming the user. From reading up about Shedul and theur gameplan- you can clearly see that the team at Shedul has a long term and clear vision which really benefits the end user. This clear and easy to use software organized my wifes salon and she is not a 'software person'. In fact she hates programs and stuff! I am very confident having the backbone of my wifes salon in the hands of this dedicated and creative team! On a side note- As a business person- i love the disciplined approach from a business perspective to offer the product for free and get honest critique from their users to tailor-make the best possible software for this industry. I was not paid and have nothing to do with the Shedul team FYI.

Pros

Clean, easy-to-use, lots of options

Cons

Lack of app-although i made a shortcut on my phone

Review Source

RV

Roslyn V.  
Owner  
  
Used the software for: 6-12 months

### "I started my business in January 2017 while looking for a booking system I came across Shedul! Love!"

June 11, 2017

5.0

Pros

I am really excited about the ease of use to make appointments and to be able to change if needed. The team of Shedul is awesome and there for any questions or concerns. Looking forward to using this software now and in the future!!

Cons

No credit card use yet but looking forward to iy bring implemented!! I am not familiar with the inventory as of yet but eould love to be able to input as a whole line of product instead of individually entering information!

Review Source

JW

Jordyn W.  
Salon owner  
Consumer Services  
Used the software for: Less than 6 months

### "Best salon booking system "

September 23, 2019

5.0

Have so far loved it!!!! Have not had any issues!

Pros

I mean it’s free where can you go wrong, but seriously, easy to use, add services, it send confirmation emails and text messeges , east to book system

Cons

Sometimes does send confirmation text messeges

Switched from

[Timely](https://www.capterra.com/p/131584/Timely/)

I switched due to recommendations and seeing how good the app is to use, I had to give it a go and I deleted my timely account after opening my shedul account .

Review Source

MG

Maureen G.  
Ceo  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Awesome schedule software "

May 7, 2019

5.0

Brilliant

Pros

It works and does what we need to service our client base.

Cons

Um ah um ah ah a um nothing. What can I say?

Review Source

BP

Bina P.  
Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Great software for small and new business"

August 24, 2022

5.0

Pros

Ease of set up and all the features for salon use.

Cons

Emailing for queries. A contact number would really help.

Review Source

LF

Leanna F.  
Hairdresser  
  
Used the software for: 6-12 months

### "Amazing! Won't use any other! Shedul for Life! "

April 6, 2018

5.0

Pros

Quick, simple and easy to use. Helps so much with my accounting. My customers love the text reminders aswell!! & The Shedul team are so helpful & friendly, always respond quickly to any queries I have!

Cons

I can't really think of anything at all really, does everything I need it to do anyway, don't get me wrong there is room for improvements like with anything but the Shedul team are always sending me emails about improvements they make. I just love it!

Review Source

JW

Jazzy W.  
Owner/Esthetician/Makeup Artist  
Consumer Services  
Used the software for: Less than 6 months

### "Professional and Time saving"

July 27, 2016

5.0

I found Shedul while looking for a book software for my new Home based Spa Business. I considered Style Seat but over all I wanted something that was software based and similar as well as cost effective. I googled and found Shedul and decided to give it a try! Everything has been extremely easy to use and I love that my clients get reminder messages for appointments. The design is very professional and I'm so happy to be using it, not to mention the major head ache it saved me since I was doing all my scheduling on my personal Calender. This is a great way way to boost your business.

Pros

So easy to use and professional design and quality.

Cons

I kinda wish there was an app for this so I could just download it on to my phone or tablet. That would make things even easier in case I am somewhere without wifi but need to book an appointment. I guess that's not really a Con more of a desire. I can't really find anything wrong with it.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.