# Page 8 | Fresha Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Fresha the right Yoga Studio solution for you? Explore 1443 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/142138/Shedul-com/reviews

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Fresha

4.8 (1443)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Fresha

## Showing most helpful reviews

Showing 176-200 of 1443 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
National Account Manager  
  
Used the software for: 1-2 years

### "Shedul is extremely easy to use, has many powerful features, and is a great value for the money. "

July 21, 2018

5.0

Pros

Shedul makes our salon run much better than ever before. We now have access to a powerful booking program that's made everything effortless for us. Finally, the best part is that Shedul is completely free, which is unbelievable for all that it gives.

Cons

We cannot think of any major cons with Shedul, it is that good for our needs. We may sometimes experience network slowdowns while logging in from outside the salon, but that is entirely on the network and not the program itself. We love using Shedul every day.

Review Source

JJ

Jess J.  
Nail Technician  
Consumer Services  
Used the software for: 2+ years

### "The Best"

April 2, 2020

5.0

Pros

This program is so easy to use, it has all the correct reports easily available.

Cons

The only thing that is a slight inconvenience it the inability to customise reminder text messages and notifications that are sent out to the clients.

Reason for choosing Fresha

I used Timely for only 3 months and then went back to using Shedul, it literally does everything a super expensive paid software does and only charges you per online booking received and carried out

Switched from

[Timely](https://www.capterra.com/p/131584/Timely/)

Timely was expensive and it just didn't do everything the same was Shedul did.

Review Source

Dimitris C.  
Owner  
Retail  
Used the software for: 1-2 years

### "I run "Shedul" for my company www.digibeauty.eu and I am really impressed !"

October 24, 2017

5.0

1) Well organized appointments in all my stories 2) The appointments' history of each client can be shared to all stores. That means that a client can visit anyone of our stores and the personnel knows immediatelly all the history of her appoitments. 3) Very good statistics

Pros

We have 5 stores in 3 cities and we can manage all our clients quick and efficiently ! I have in one screen all the appoitments from all stores and I can "track" them lively ! It is very simple and esay to use it ! It is really free !!! Support Team is always there to answer your questions !

Review Source

ZS

Zufferli S.  
Company owner  
Cosmetics  
Used the software for: Less than 6 months

### "Excellent System"

December 5, 2023

5.0

Pros

Easy to use and the booking system and with accurate data. I opened 2 ticket and the support tickets "Caitlin" was very professional and resolved everything.

Cons

\- Customize SMS reminder. - Is not possible to activate Membership with partial payment?

Review Source

FL

Filip L.  
Wellness Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great customer service"

August 24, 2023

5.0

\[sensitive content hidden\] from customer service was very helpful and solved our issue efficiently.

Pros

Everything is in one place. Easy to manage.

Cons

Difficult to manage services using multiple resources.

Review Source

TL

Tracey L.  
Salon Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Amazing "

March 25, 2021

5.0

Brilliant great managers that keep you on track to make sure you are optimise all the features that are constantly being updated

Pros

A very efficient and effective online cloud based booking system, we get amazing feedback daily from our clients on how easy it is to use, it has practically reduced our no shows to zero . Great for the whole team , great for rebooking clients and the appointment reminders are brilliant.

Cons

I think the updates need to be updated quicker.

Alternatives considered

[Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/)[SalonIQ](https://www.capterra.com/p/128737/Salon-iQ/)

Reason for choosing Fresha

Because it’s free to start and this was a game changer for my and my business.

Review Source

TA

Talal A.  
Director  
Photography  
Used the software for: 1-2 years

### "The best app for beauty and salons"

November 15, 2023

5.0

The best salon and booking system in the region

Pros

Ease of use the booking system and with accurate data, also it can be used in many countries and i am using it continuously in UAE and KSA

Cons

Prices shown usually is higher than the retailer

Review Source

mM

mera M.  
freelancer  
Consumer Services  
Used the software for: 6-12 months

### "my review about fresha "

September 18, 2022

5.0

It is a very good experience and has a wonderful future, but it needs more spread and expansion within the Arab world.

Pros

Ease of use, smooth interface, and comments about the possibility. Availability of places closest to me. And the presence of a copy of the application on the phone. And the ability to set appointments from the application . Organizing appointments

Cons

There are not many places available inside the state of Egypt, especially in the remote governorates.

Review Source

VR

Verified Reviewer  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "One key dealbreaker"

April 27, 2019

4.0

One of the primary issues for users is the lack of calendar syncing, and the only response from support is that it’s not that big a deal, all of the other features make up for it. I’ve stopped using it because of the lack of calendar syncing.

Pros

It’s free, easy to use, and adaptable.

Cons

No sync between app and any external calendars. No iCal, no google calendar, nothing.

Review Source

Response from Fresha

May 13, 2019

We're so sorry to see this! We take features requests extremely seriously and it's the main reason we've been offering Shedul entirely for free so that we can capture user demands. Yes, syncing calendars is high on our priority list and we know it's very important to our customers, we just have a couple of others that are even more in demand to get out of the way first. It's impossible to build all features at one :( Please let us forward your conversation to justyne@shedul.com and we'll take this further

Geordinell T.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Best booking app !"

April 16, 2022

5.0

Pros

Love that clients must pay a deposit amount to book services . This has made it soo much easier to avoid no shows and cancellations last minute because clients have nothing to loose if they cancel last minute but you do !

Cons

Wish deposits could’ve been processed immediately to my bank account instead of waiting a few days.

Review Source

SG

Shelby G.  
QA & Environmental Manager  
Pharmaceuticals  
Used the software for: 1-2 years

### "Fresha User Review "

June 16, 2023

5.0

Brilliant - I would totally recommend.

Pros

I love this app and I am so pleased that it was released. I easily can now book all of my appointments to suit my schedule.

Cons

I do not feel there are many improvements that I can think of.

Review Source

BM

Breeanna M.  
Aesthetician  
Consumer Services  
Used the software for: Less than 6 months

### "Must have for your business "

December 4, 2019

5.0

Above expe

Pros

Having a business takes a lot. Time, money, skills, organization, books, inventory, communication with clients, staff, list goes on and on. Shedul makes life for a business owner easier. It allows you to make profiles for clients, add their personal info and notes. Schedule appointment, block off times, select available hours during the week, input your inventory and how much each service uses to keep track, input all your services into the categories you wish along with time frame it will take and cost. Allows you to cancel or reschedule clients and sends clients text/ email notifications for reminder of their appointments, when they been rescheduled, and a invoice of their purchase. Click arrived on appointment when client shows up and check in and out for clients. There is graphs to track your business status and show you what work you have done and what’s coming up. You can add workers to the schedule and give others power to the books or no power allow them to do some services or all. Clients can schedule online themselves, and pay. That’s just the tip of the iceberg you have to try it yourself to see what all it’s capable of but it is easy to use, orginzed, time saver, and free! Yes it saves you money too

Cons

Wish it had a way to send a customized message to everyone for promotions or holiday deals.

Review Source

sM

shastina M.  
Stylist  
Cosmetics  
Used the software for: 2+ years

### "Crappy site "

January 27, 2023

1.0

It’s complete and under trash

Pros

There is nothing I like about Fresha it’s trash

Cons

Everything sucks from the site adding things we don’t offer to horrible customer service

Review Source

VR

Verified Reviewer  
Owner  
  
Used the software for: 2+ years

### "Excellent service"

October 10, 2017

5.0

You can do reports, upload all your retail products,

Pros

Free, easy to use, always updating service, excellent customer service, Reliable, can book people in where ever you are as you can use your phone or ipad

Cons

I just wish it was a app instead of having to log in on line, and you could issue snd redeem vouchers

Review Source

VP

Valerie P.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "Best salon software "

December 29, 2020

5.0

Love using the free features and they are adding new features over time to enhance the software.’

Pros

I love using fresha!! I really like the fact that you can utilize almost everything you need to run a successful business! It keeps track on everything with integrated options to social media plus google !

Cons

The least thing at this time is the feature for customers to book and reserve appointments for cancellations and no show fees. If a customer books with a credit card on file they can use any card without a dime on it and in the event they do no show or cancel their card is declined for insufficient funds! I’m out of my policy no show fee and I’ve lost an hour of my time with production.

Review Source

MS

Maro S.  
Founder and CEO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "It is most comprehensive scalable cloud based solution for any salon, wellness or similar business."

June 9, 2017

5.0

It is most comprehensive scalable cloud based solution for any salon, wellness or similar business operations. It is easily integrated into existing web site application or Facebook page making it one of the most important parts of the business operations and all aspects of it.

Pros

It's most comprehensive solution for managing all aspects of the business. Cloud based scalable and easily integrated into existing web site application or Facebook makes it one of kind. Having privilege and pleasure to use it from the day one of starting our salon business I could not imagine running a business successfully without Shedul and it's valuable support team being core part of the business and deserving credit for the considerable success of Touch of Thai Massage and Spa in Dubrovnik. Croatia.

Cons

Making mobile number verification scripts can be challenging for any software company and the number of mobile phones globally makes this more complex with every day.

Review Source

Response from Fresha

June 12, 2017

Hey Maro thank you so much for the review!! Can you please verify your email address with Capterra, so your review can be displayed on our page? Thanks again! :-)

JS

Jéssica S.  
Empresária  
Arts and Crafts  
Used the software for: 6-12 months

### "Ótimo para me organizar "

January 12, 2023

5.0

Pros

Perfeito para as minhas tarefas diárias no meu ramo

Cons

Um pouco de dificuldade para instalação

Review Source

VR

Verified Reviewer  
Esthetician / General Manager  
Cosmetics  
Used the software for: I used a free trial

### "Very complete!"

April 13, 2019

5.0

I am planning on implementing it soon, but my experimental experience has been phenomenal.

Pros

\- Very thorough and detailed - Free - Visual analytical data like graphs - Ability to track all the numbers, without having to keep different spreadsheets for everything. - Ability to keep employee, client, sales, inventory, point of sale (and other features I cannot think of because it's so complete) It can be kept all in the same place. - Ability to text or email customer receipts when checking out. - The best in the market based on my research - Great support team

Cons

\- The only thing I would have to say I saw as a flaw was that I experimented with the account in order to learn my way around and was unable to delete all data (which was experimental) even as the owner of the account. I think the owner of the account should have full administration rights (you already have all access minus this feature), or should be able to request for the support team to reset the information in order to not create a new account or have false analytical data. I have addressed it with the support team and they gave me a prompt response stating this is for security reasons and that they are working on implementing new features as others request them, and they see possible. So maybe if more people request this, they can find a way to help us.

Review Source

Menik W.  
Hairstylist  
Cosmetics  
Used the software for: 6-12 months

### "First Salon in Sri Lanka to Use Shedul as the total salon management software. "

June 25, 2018

5.0

Client booking system, Maintain updated client profile, inventory management, issuing gift vouchers and point of sales. Online bookings.

Pros

It's 100% free, Constantly updating and adding new features to the platform. Most importantly it's an all in one Solutions for startups like me. Can manage the bookings, Point of sales, inventory and payroll. And lastly amazing help & support form the team setup and running the software and troubleshooting.

Cons

No cons about Shedul at the time of writing. For new features requests, FAQs and track your feature requests I recommend to go to https://shedul.uservoice.com.

Review Source

LB

Linda B.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best ease of use and awesome Customer Service!"

September 28, 2017

5.0

Manageability of my entire booking system and inventory control. I not only have a finely tuned booking system where clients can make and manage their own bookings; I also have a system whereby I can calculate exactly how much each client visit costs ion real terms.

Pros

I worked for Microsoft for 13 years, have their tattoos all over my body, have my Office 365 subscription... In other words I am fully 100% Microsoft. Microsoft has introduced a new product, which I get for free, with Office 365 called Booking. I was super excited as I thought I could move off Shedul and have nothing except Microsoft running in my environment. WRONG!!! Shedul is in every way a superior product. Microsoft, I still LOVE you, but Shedul kicks your Booking App. Shedul is by far the best product out there!!!

Cons

Only con is that I cannot process Credit Card payments and send directed marketing from the app. But I believe the Credit Card facility will be introduced soon. To be honest it was easy enough to export my database and do a mail merge for my directed marketing.

Review Source

YK

Yana K.  
OWNER  
Hospitality  
Used the software for: 2+ years

### "I love this software"

June 29, 2022

5.0

Pros

easy to use, easy for my employees, and for my customers.

Cons

Everything is super great, maybe just option to have option to have one schedule but for stylists who are renting and have their own payments processing.

Review Source

CF

Clancy F.  
Hairdresser  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Fresha helped my business grow."

April 7, 2020

5.0

schedule has helped me build my business from day one. When I decided to start my own hairdressing business on my own I was looking for a reliable booking system, I found a lot of expensive systems online. I came across fresha, it was free unless you want to upgrade to fresha+ and even then it's still by far the cheapest I have come across to date that is easy to adapt to.

Pros

I love that fresha sends will send an automatic text message/ email to clients prior to their appointment. Very easy to navigate, the software does almost everything for you. So convenient. The support team are great, at anytime if I need assistance they are very efficient in their response time and helpful information every time. I would highly recommend this for anybody staying a new business as I did. Would never look back.

Cons

Every day I am still learning new things about fresha as I find time to navigate around and try new things. I can't really fault this service. I am somebody who naturally finds difficulty when learning new technology.

Review Source

VR

Verified Reviewer  
Practice manager  
Human Resources  
Used the software for: 1-2 years

### "Book my nail appointments on this"

May 26, 2023

5.0

Pros

Easy to use, the format is convenient and I book most health and beauty appointments on this.

Cons

It’s only suitable for certain businesses like salons and health and beauty

Review Source

MN

Minnie N.  
Owner  
Retail  
Used the software for: 2+ years

### "Fresha is Fantastic"

March 3, 2023

5.0

Great customer service and support! \[sensitive content hidden\] was wonderful to work with!

Pros

Ease of use. Online booking feature. Free for salon owners.

Cons

Charges to use certain new features but overall great for salons

Review Source

VR

Verified Reviewer  
IT MANAGER  
Hospitality  
Used the software for: Less than 6 months

### "Free Spa Software"

September 23, 2021

5.0

I really love this system. It solve our challenges in the hotel spa.

Pros

First of all, it's free as in no cost at all. Very easy to setup the system. It met our requirements when it comes to spa system.

Cons

I cannot see the percentage commission that we need to pay if someone booked online.

Review Source

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