# Page 9 | Fresha Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Fresha the right Yoga Studio solution for you? Explore 1443 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142138/Shedul-com/reviews --- Fresha 4.8 (1443) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Fresha ## Showing most helpful reviews Showing 201-225 of 1443 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Oluwa Locheyi H. Agent Commercial Retail Used the software for: 1-2 years ### "Un avis sur Fresha" October 18, 2023 4.0 Pros Fresha est un logiciel de gestion de l'emploi du temps . Il facilite et suis à bon escient la prise de rendez-vous, les réservations. Cons Fresha présente un service client très efficace et sans embrouille. Review Source RC Revital C. Business owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Dishonest company, be aware" November 29, 2022 1.0 Pros Nothing good about this company honestly, their website doesn't look well, services don't look appealing. No customer service. Cons As a business owner, be aware. Bad customer service, no phone to contact, only email, and they take forever to reply. They tell you they charge you only 2.9% per transaction but actually it's not true. They charge 20% of every new client, let's say someone booked a package for $625, Fresha rudely takes $125. For what? Not a monthly fee for the service or nothing. PER CLIENT! Switched from [Wix](https://www.capterra.com/p/169007/Wix/) They told me they are free which wasn't true Review Source TI Trish I. Salon owner Cosmetics Used the software for: 6-12 months ### "Best program ever!" July 8, 2019 5.0 I have been in the beauty industry for over 20 years. Have paid ridiculous amounts of money for other programs and the service was no way near as good. I have recommended this program to 2 other salon owners. Cannot speak highly enough! It has everything a salon needs and they are continually improving. Pros It does absolutely everything I need it to do and the customer service is outstanding! Cons No app on phone but it’s not really a problem as I have it saved in favorites on my phone. Reason for choosing Fresha Had good reviews and the customer service right from the beginning was outstanding. Plus obviously the price but that was not the deciding factor. Switched from [Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/) Shortcuts was way too expensive for what I needed. I sold my salon and then re started a smaller home based salon. Review Source FM Frank M. Salon Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Fresha - Salon Management software" March 17, 2021 4.0 All businesses need systems, simple systems work best, just the accounting integration. They get that right, they will have an absolute winner Pros scheduling, invoicing, inventory management and marketing. Has good CRM capabilities Cons No accounting software integration, tedious/cumbersome CSV export Reason for choosing Fresha front side online exposure as well, nice back office interface, simple to use. Switched from [Timely](https://www.capterra.com/p/142756/Timely/) Cloud based and its on a pay as you earn basis Review Source HB Hannah B. Freelance cosmetic artist Cosmetics Used the software for: Less than 6 months ### "Simple and Brilliant" July 23, 2019 5.0 Pros I used shedul in my past job and found it easy to use for basic bookings so I decided to use it for my own business, it is extremely easy to set up and for me it was a tad more tricky as I work in 7 different salons on a monthly basis so it’s not a Mon-Fri roster! However if shedul didn’t have a feature I thought would be handy within a few hours of sending an email I had a response with a brilliant solution, Each time I can’t figure something out or I’ve been wracking my own brain the customer service team comes back really quickly with a step by step explanation on how to sort my issue! Seriously the best experience I’ve ever had with customer service in any industry! Cons I would like the option to choose my appointment times eg. 9am, 10am not 10:15 etc Alternatives considered [Timely](https://www.capterra.com/p/131584/Timely/)[Kitomba Salon and Spa Software](https://www.capterra.com/p/91452/Kitomba/) Reason for choosing Fresha Because I have used kitomba in a previous salon and they were hopeless! I could spend 2 hours on the phone to customer service and they still couldn’t sort the issue Timely seemed ok but I had experience with shedul and I’m so glad I chose you guys! Review Source JF Jennifer F. Office Manager Medical Practice Used the software for: 2+ years ### "Helpful and Serves Its Purpose" August 2, 2019 4.0 When they aren't changing things every week, we are very happy with the product. We love the new app which makes sure my therapists know immediately when their schedule changes. Pros Cost effective, simple and easy to use design, web based. Cons They make updates so frequently that you are constantly having to relearn where things are and how to do simple tasks. I feel like they should leave some things alone. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Fresha The cost and it fit our needs. Review Source Natalie M. Salon Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Software Available!" March 31, 2020 5.0 Shedul.com are professional and a pleasure to work with. Pros I have used this software since I started my business. The software is user friendly and very simple. Alongside the ease of use, the features are second to none, always improving and have truly helped me make my salon a success. Cons No downside to using this software. I can not recall any outages or issues. Review Source Djakaridja TN C. Mes experiences Internet Used the software for: Less than 6 months ### "Magnifique !" December 15, 2022 5.0 Je l'utilise encore je ne suis toujours pas déçu. Pros Facilité d'utilisation, interface fluide et commentaires sur la possibilité. Cons Le moins que j'ai aimé, c'est qu'ils sont devenus une application payante, mais c'est toujours l'une des meilleures. Review Source KC Karen C. Therapist/Salon Owner Health, Wellness and Fitness Used the software for: 2+ years ### "The best ever system for my salon!! My clienst love it and we love it more!!!" June 27, 2018 5.0 I get daily benefits from increased clientele, to professional messages to cash up to reports the list is never ending. I am delighted I have had the pleasure to work with this product for 2 and a half years and at no charge. I would be lost without it and my business would die a death!!! Pros Super easy to use!! Easy for clients to book 24/7 easy for staff to book. Best of all at any time day or night we can check appointments and clients may book appointments. brilliant system. I love the features and continual updating! Cons I don't have any cons! This system has proven to be amazing all round. As a salon owner this is a fantastic product and whats more it FREE!! what ore could one ask for. My only con is the negative and sometimes rude comments on the feedback - REALLY??? - its free and brilliant! So why the negative comments/ Review Source Caroline HeeJeon G. Operations Manager Used the software for: 1-2 years ### "Online booking and calendar for free? Can't beat that" March 7, 2018 5.0 Thank you for your existence!! Pros I love this software because it gives me total control over my spa, this helps me to send notifications and book online. Overall it's free... so how can you not love it? Cons I love everything about it, maybe only thing I have to say least is their updates are slower pace. it will take a while to have function you may want. Review Source Sharon M. Owner Used the software for: 1-2 years ### "Fantastic and so customer friendly" June 24, 2018 5.0 Pros It is so easy to use, my clients love the ease of it. It has helped cut down my time going back and forth with times etc to them. I love that I can have different categories for all my services... excellent product. Cons I dislike that they can't pay their booking fee directly at the time of making their booking but, that's not a huge issue. Review Source Maxine S. Leader of the Opposition Government Administration Used the software for: 6-12 months ### "The best ever. Increased our profits " December 30, 2018 5.0 We LOVE it. It’s so great and has transformed our beauty salon. We have increased profits by at least 30% as we never lose a potential booking. We advertise on Facebook and get booking messages. It’s so easy. Pros It’s so easy to use and we can use it 24/7 anywhere and on any device with multiple users. It’s made our life easier and more efficient. Cons I don’t find any cons. My only con not to do with the software is that I’d like faster broadband as I live in the Scottish Highlands and we are behind but we will catch up and get fibre soon. Review Source EJ Emma J. Beauty Therapist and Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Love Shedul!!!" December 11, 2019 5.0 My experience has been wonderful. Shedul has provided everything I need and more for my business. I am eternally grateful for the use of such an amazing app! Thank you so much guys! I recommend Shedul in groups and forums I am in every day. Pros It’s is so simple to use, very user friendly. There are so many fantastic features that have been added in the year that I have used it. If I’m ever unsure about anything, I email \[SENSITIVE CONTENT HIDDEN\], and always receive a quick and comprehensive reply. It works out my sales for me, making my accounting so much easier. Cons Nothing. I love it! If there has ever been anything I’m unsure about, I have contacted them and they have given me guidance. Reason for choosing Fresha I chose Shedul as it was recommended on a Facebook site I’m on. Review Source JN Janny N. Business Owner Used the software for: 1-2 years ### "Great Software So Far! " June 20, 2017 5.0 Pros I love how flexible the software is. I can make changes to my appointments easily. I love that I can pull up reports and see the growth from one month to another. I appreciate the fact that my clients can book so easily. I also appreciate that the system sends out reminders via text and email. My clients have expressed that they love that feature. Cons With any software there is always room for improvement. If I can compare last month to this month without pulling up custom ranges, that would be great! I am hoping to see payment processing with the software, as I hear that's what the team at Shedul is working on. I'm also hoping that clients can reschedule their own appointments by keying in their appointment ID perhaps? As of right now, I reschedule my appointments when clients email me. I would like to see options that compare the previous year to this year, without pulling up custom ranges. Review Source CS Cydnee S. Cosmetologist Cosmetics Used the software for: Less than 6 months ### "Love this system " December 1, 2023 5.0 Perfection, superb, 10 out of 10, will recommend Pros The customer service is so fast acting, responding quickly Cons So gar there is not much i dont like about fresha Review Source VR Verified Reviewer Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent " September 2, 2018 5.0 Excellent. Thank you very much Pros Shedul is user friendly, has a nice layout and is easy to use and share. The amazing Tech support is always welcoming new ideas and working hard to accommodate requests. I use the software for a different industry than Salon Management, and with a few modifications it is working wonders for my business. My hair dresser is the one that suggest it to me, she loves it too. I highly recommend Cons have not found a thing yet. All the futures are easy to use Review Source DT Darla T. Stylist/Salon Owner Consumer Services Used the software for: 2+ years ### "Could not work without this Software" September 30, 2019 5.0 It has helped my productivity in so many areas as a stylist, as a salon owner in the bookkeeping aspect...I love it! Pros I love being able to check my schedule/appointments where ever I am at, from any device (phone, iPad or computer). I like being able to see stats and reports. I like tracking inventory with it. i love being able to book clients' repeating appointments and ease of rescheduling. i guess i just love EVERYTHING about it! Cons would like ability to add Booth-rent stylists to software for their appointments. Review Source IU Irie U. Barber Cosmetics Used the software for: Less than 6 months ### "Every barber should use Fresha" February 20, 2023 5.0 It saves me time and stress. I don’t have to show people or walk them through on how to book an appointment. It’s plain and simple. Pros I like that my clients are required to have a number on file. I like how I can set my own prices. Control my booking hours on the app. Cons I wish Fresha had something like square where i could just have people tap on my iPhone to pay. Or something like a square reader but for fresha. Review Source DE Dylan E. Self Employed Consumer Services Used the software for: Less than 6 months ### "Great software, great service! " June 30, 2021 5.0 Setting up the software and integrating all our staff on to it was super easy. The software is self explanatory and we didn't have any issues. All the staff have access (by tiered seniority) so they can keep an eye on their books all the time. I had an issue with our Google booking link and the Fresha team sorting it out quickly, efficiently and professional. It wasn't even their fault, yet nothing was too much trouble for them. The customer support I received was outstanding! Pros Easy to use, no unnecessary features that get in the way. Easy to navigate, comprehensive reporting, easy check out process, great inventory control. I also liked the colour coded appointment categories. Cons Just some features that are not available in our country yet, that we are really keen to use! Review Source VR Verified Reviewer Proprietor Retail Used the software for: 1-2 years ### "Love it" January 24, 2019 4.0 I use shedul in my salon. It's has cut down on time it take to make appointments. Also clients don't call now to ask what time their appointment is as they get an automated notification Pros It gives clients appointment notifications Cons It takes time to store the information in the beginning, but no matter what software you choose this has to be done Review Source Jordan J. P. Personal Trainer/Brand Ambassador Health, Wellness and Fitness Used the software for: 6-12 months ### "Daily Appointment Schedule in One Place" December 4, 2019 5.0 I can see what client(s) I have for the day. I can see what times are booked. I can see free openings to refer other clients to needing to book an appointment. Automated reminders have helped retention rate. Pros I know what client(s) and what time(s) my appointments are. Clients schedule their appointment online. I receive payment in app. App sends clients appointment reminders. Cons Client appointment does not sync with their personal phone calendar. They have to log into app to see their appointment. Review Source FS Fiona S. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Over a month waited for support " March 30, 2023 5.0 Good Pros Somewhat easy to use for clientsI like that my closets can book via Instagram and rescheduling seems easy. Good that I can take deposits. Cons Support takes ages. Waited over one month for my last query to be answered. If clients book directly with Fresha and not via my link, the charges are high. Review Source Pascal A. Gestion de clientèle Accounting Used the software for: 1-2 years ### "Logiciel de caisse pour les PME" October 23, 2023 5.0 Pros facile à utiliser avec l'autorisation des commentaires et la connexion avec logiciel de caisse Cons Les prise de rendez vous et la réservation avec un service client au point Review Source Irina B. Co-owner Used the software for: 1-2 years ### "Extremely useful software " July 23, 2018 5.0 Pros I like most about this software that it's really easy to use it as administrator and user. I use the software for a long time and recommend it to other owners Cons I like least about this software that there is no mobile application, not very convenient to use it in mobile phone in browser. Review Source TF Tariq F. Salon owner Hospitality Used the software for: 6-12 months ### "It’s worth it " December 15, 2020 5.0 Since being with Fresha I could not fault. When I got set up I must have been on the phone to \[SENSITIVE CONTENT HIDDEN\] about 10 times a day every day for weeks \[SENSITIVE CONTENT HIDDEN\] done amazing job in setting everything up and helping me navigate through the system to use to my full benefit Pros I have used a lot of software systems in the 25yrs I have been doing my job. Since I was introduced to Fresha I was a bit hesitant but I went for it and haven’t looked back Software is easy to use and access anywhere. Cons I would say the o lay thing I would change would be the theme of the software and make it a little more fun looking and fresh vibrant colours. Switched from [Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/) Fresha was better ! Review Source Talk to a Capterra advisor for free and get results within 15 minutes.