# Feedbackly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Feedbackly the right Survey solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/142140/Feedbackly/reviews --- Feedbackly 4.2 (36) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Feedbackly Ease of use 4.4 Customer Service 4.0 ## Showing most helpful reviews Showing 1-25 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aparna P. Executive Banking Used the software for: I used a free trial ### "Customer Feedback" August 8, 2019 4.0 Pros Collecting feedback of customers are very much time consuming. Feedbackly has the best solution with user friendly interference. Cons Pricing is not officially displayed on there website. Review Source AV Alexey V. Sysadmin Retail Used the software for: 2+ years ### "best substitute for late google reader; vital part of my daily life, main source of general info" May 10, 2018 4.0 all news in one place; ability to save interesting posts for later; instant "what is new" for many feeds like Livejournals Pros Speed of interface and updates, kbd shortcuts, ability to filter out Justin Bieber from news feed, general reliability Cons Nothing of great importance. Some bugs with keyboard navigation ('J' sometimes jumps to the end of the feed, in "Read Later" it is off by several headings etc); liked articles are hard to filter by tags (and hard to search, and impossible to export) etc Review Source VR Verified Reviewer Consultor Senior en Telecomunicaciones Used the software for: Less than 6 months ### "Great Experience, Easy to use" May 2, 2018 3.0 Pros Great Experience, Easy to use, Friendly and Intuitive, can be use for large marketing products or small campaings. Cons Price for personal or small bussines can be better, the free subcription does not permit exports data. Review Source ZE Ziad E. CIO Used the software for: 1-2 years ### "I had a great experience throughout the entire process of buying and using the software" May 9, 2018 5.0 Pros Very easy to use and track all my sales and expenses with one single interface. Moreover, everything is uploaded and stored in the cloud. Perfect for me. Cons Sometimes integration with other software or systems is hectic 1. Large upfront costs 2. Potentially lengthy integration periods 3. Upgrades can be costly and lead to implementation problems Review Source VR Verified Reviewer Director Of Operations Internet Used the software for: Less than 6 months ### "excellent" May 2, 2018 5.0 Pros easy to use, native. still get used to it but I think it will be very useful in my work experience. Cons nothing comes to my mind at the moment. if there is something, in particular, I will contact customer support for more details. Review Source AB Ashley B. Technical Advisor Information Technology and Services Used the software for: 6-12 months ### "I use Capterra quite often and is always a huge help. " March 13, 2018 4.0 Understanding the pros and cons of different software options and understanding what each has to offer. Pros I like the fact that it gives the pros and cons of the various software options we are looking at and provides a good summary of the products. Cons The only thing that I would really write as a con is that sometimes when looking for a particular type of software, there are often times so many pages of results that it can be kind of difficult to read through each of the options. Review Source VR Verified Reviewer Consultant Used the software for: Less than 6 months ### "Good experience" March 19, 2018 5.0 Pros Search is awesome! Works fine and clean. The customer support works well too. I had a issue that was solved for them quickly. Cons Could be possible cancel orders by mobile cause is bit hard sometimes access a laptop. In my case I was in vacation and felt it. Review Source Malik H. Founder Farming Used the software for: Less than 6 months ### "Tapin feedback Review" December 2, 2020 4.0 8.5/10. The all is simple and can develop in to have more function Pros Easy to attach media portal for photos. Easy to obtain feedback on media. Multiple photo files no problem Cons No video portal to attach video files of any length. Without this feature surveys are limited by media form Review Source VR Verified Reviewer Consultant of Google Application for Education (GAFE) Used the software for: Less than 6 months ### "Simple and focus" March 19, 2018 4.0 Pros Very ease to use and able to keep track with all the deals in one place. Actual review from real person. Cons It need to register to get to review section. If we can do it with an authentication code without register an account may be easier for some users. Review Source VR Verified Reviewer QA Manager Computer Software Used the software for: Less than 6 months ### "I use it on one of the system that I use." March 13, 2018 3.0 send a review about a product that I used Pros easy to use - intuitive. it is easy to understand, the flow is fluent and the response time of the system is quick enough. Review Source JjS Juan jose S. Responsable de Administracion Banking Used the software for: Less than 6 months ### "Relación calidad precio bueno" November 16, 2022 4.0 Pros Es muy sencillo de usar, muy intuitivo y sobre todo economico Cons Costoso si quieres integrar con otro software Review Source Response from Feedbackly November 25, 2022 Gracias, Juan! Thank you for your review, Juan! Happy to hear that you have liked Feedbackly. It is true that the level of difficulty of integrations and therefore also cost varies. Sometimes integrations don't cost anything. And sometimes more specific custom integrations also have more custom work involved. Luckily, thanks to the custom work we can also provide great flexibility. Just let us know whenever you have ideas for new features, usability updates, or integrations! Feedbackly Team ML Michael L. Technical Architect Consumer Goods Used the software for: Less than 6 months ### "Overall I am a rather happy consumer of this software." May 2, 2018 3.0 I was able to make faster decisions and that saves me a lot of time. Pros I like most the performance and the ease of use. Nothing that requires a lot of training which is essential. Cons I would really like to see an ERP or Oracle or Portal Integration so it fits more to existing processes. Review Source Shahrul I. Information Technology Assistant Financial Services Used the software for: 1-2 years ### "Great platform for collecting customer and employee feedback" December 3, 2021 4.0 Pros Great thing with Feedbackly is, the process or step to creating a custom survey form is really easy and i can create a good survey form under 30 minute. The report also very details and helpful for us to process the result easily. Cons The mobile viewing for the survey form is sometimes not snap and the design get messy. I had to try to adjust the graphic a few time before all the design is place correctly. Review Source Response from Feedbackly December 13, 2021 Thank you for your great review! It's sad to hear that you had problems with viewing the surveys on your mobile. Today, we suggest using laptops or desktop devices for creating surveys. However, for your survey respondents, the surveys are fully responsive and will always open well on mobile as well as on desktop devices. Just feel free to write us at info@feedbackly.com with any further suggestions or thoughts. joshua K. inside account manager Used the software for: 1-2 years ### "Easy to use and great to have." March 16, 2018 3.0 more insight into customer info Pros Get to capture the customers experiences, questions, concerns, issues, and sort through the info gathered on how to make necessary improvements you didn't know about. Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: Less than 6 months ### "Customer feedback collection made easy" December 13, 2018 5.0 Pros Feedbackly is a decent customer feedback tool that I have used and managed for multiple clients. It is easy-to-use and quite user-friendly. If there is one thing that's best about Feedbackly, it is its visual analytics. I haven't seen such an amazing analytics with any other feedback tool. You can create a survey in a few minutes with its survey editor. It supports 10 languages so if you are interested in running surveys in languages other than English, Feedbackly is your best bet. You can collect feedback from multiple channels including text, email, website, and more. It is inexpensive as compared to other feedback tools with similar features (like GetFeedback). Cons Lacks a few features that will make it much better such as mobile-friendly surveys and survey templates. Review Source Response from Feedbackly December 13, 2021 Thank you for your kind review! We're glad to hear that you have liked Feedbackly! And, we're happy to say that today all our surveys are 100% mobile-friendly and we have 10+ pre-built survey templates to make creating surveys even quicker and easier. AA Ainara A. Administrativa Banking Used the software for: Less than 6 months ### "Muy útil y sencillo " November 16, 2022 5.0 Genial Pros Es muy intuitivo y sencillo de usar la verdad que bastante bueno Cons La interfaz un poco fea a nivel estético Review Source Response from Feedbackly November 25, 2022 Gracias, Ainara! Thank you for your review, Ainara! We're super happy to hear that you like Feedbackly. Secretly, I can ensure you that we have some very nice design updates coming up soon as well. Of course, we won't compromise the usability in any case, but the look and feel will be upgraded indeed! ���� - Feedbackly Team Andrej S. Business Development and Sales Manager Used the software for: ### "O.k." May 10, 2018 3.0 Pros Easy to use. Web interface. Installation Saas as well as Web. I also like statistics and grafs. Cons Colours of main menus and other drop down menus. Mobile application could be much better. Review Source VR Verified Reviewer Data Center Consultant Banking Used the software for: 6-12 months ### "Best Exprience" May 8, 2018 5.0 Pros Compare as a single pane; Find a new software; good looking; review optimized; good choice; UI stylish; Cons not bad but directory of software should goes update and dynamical, categorization should better; Thanks Review Source Aymen J. Technical Consultant Level II Used the software for: Less than 6 months ### "Normal Experience" May 10, 2018 4.0 really its a very good solution it helps me to get a very good visibility about the different software solution Pros Quality of search it allow me to find more information and get a good feedback and that is very helpful to me especially when i meet with me customers Cons Response time : for me it take a long time to show me what i need i tried it from different devices but always the same status Review Source VR Verified Reviewer SAP HANA CONSULTANT Used the software for: Less than 6 months ### "The software is easy to use, customer-centered with high-level dashboards." May 7, 2018 4.0 Customer insight focus Pros The analytic model dashboards in a user centered great interface. This enhances customer data digestion for decisions on the nature of improvements. Cons The softaware in its entirely is a heavy in loading over the browser. I use firefox and my speeds are over 60MBps and it takes time to load. Review Source VR Verified Reviewer Product Manager Computer Software Used the software for: Less than 6 months ### "Perfect Feedback Solution" April 4, 2018 5.0 Pros The application not only looks good, it works great. Nice design and user experience together with a profound statistics tool make it a perfect choice if you want to get some feedback from your customers Cons Well, when you get too much feedback you might need better filtering tools. Other than that it is a perfect software to me. Review Source Assaid L. Gerente de Marca Microfocus HP Legacy SW Used the software for: Less than 6 months ### "Excelent experience and attention" March 13, 2018 5.0 A better vision of business Pros The ease to use and manage your sales tasks with a simple feedback from customers. The User Interface is simple and cute, is good. Cons The possibility to create a Feedback without a sing in because not all the clients want to give their data and fill in all the form. Review Source Razvan M. System Engineer Used the software for: Less than 6 months ### "Works as expected" May 2, 2018 4.0 Pros Works as expected, no surprises, easy to use, intuitive interface It was only used for tests, not really in production, but it behaved very good Cons Nothing really, maybe some very small design issues, like rounded corners (but this may be also because of my browser) Review Source ES Eric S. IAM Information Technology and Services Used the software for: 6-12 months ### "very easy to use" March 1, 2019 4.0 Pros Capturing information on what customer's are thinking and feeling is extremely easy, and makes my job 50 times more productive. Cons the search/directory is convoluted and can be a pain to navigate through. Review Source aG atul G. senior procurement specialsit Information Technology and Services Used the software for: 6-12 months ### "good and ease of operation" February 22, 2019 4.0 nice , good , customer supporting Pros customer support , nice , good , customer supporting Cons more services to be added, new offerings Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.