--- title: "XChange Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about XChange Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/142146/XChange/" page_type: "product" language: "en" --- # XChange Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) XChange ## What is XChange? QuadLabs Technologies is a travel technology solutions provider company based out of India, with branch offices in UAE and Brazil. With 9+ years of experience in travel domain.Our products are Retail Sales,Tour Operator, B2B Reseller and Business Travel intermediaries. QuadLabs are world's leading travel ERP technology provider of 2015. ## What is XChange used for? [Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹30000 Flat Rate, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## XChange Overview Updated August 2026 AI summary XChange is a cloud-based platform designed for travel agencies of all sizes, offering tools for central reservation management, client handling, itinerary creation, and payment processing. It supports generating quotes and managing reservations, with optional features like GDS/OTA integration and travel management capabilities, enabling agencies to coordinate bookings and client interactions efficiently across web-based deployments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### XChange 3.0 (3) VS. [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting Price ₹30000 Flat Rate, One Time Starting Price $145 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (3) Ease Of Use 4.5 (425) Value For Money 2.0 (2) Value For Money 4.6 (304) Customer Service 2.7 (3) Customer Service 4.8 (344) ## XChange alternatives [Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171040/TravelPerk/) Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [Ezus](https://www.capterra.com/p/190113/Esus/) [4.7 (61)](https://www.capterra.com/p/190113/Esus/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190113/Esus/) ## FAQs about XChange Overview ### What company size and specific industries is XChange built for? XChange is designed for travel businesses of many sizes, including travel agents, travel agencies, travel management companies, online travel agents, tour operators, and DMCs. It fits companies in the travel and tourism sector that need a platform built for selling, managing, and organizing travel services. Features and Usability ### What are the key features of XChange? XChange offers travel management with a central reservation system, reservations management, and itinerary creation. It also includes client management, quotes and estimates, payment processing, and GDS/OTA integration for connecting booking and distribution workflows. Getting Started and Support ### What training and onboarding options does XChange offer? XChange provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports direct instruction, live online sessions offer guided remote setup, and documentation gives written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does XChange offer? XChange provides 24/7 live rep support and chat. These channels give users direct help at any time, though no reviewer feedback is available to describe response speed, helpfulness, or common support issues. ## Features AI summary Based on 432 Travel Agency reviews Capterra reviewers highlight these features as the top priorities when choosing Travel Agency software: - **Online Booking** (**58%** of reviewers rated this feature as critical) - **Reservations Management** (**46%**) - **Payment Processing** (**42%**) XChange includes **Reservations Management** and **Payment Processing**, giving travel teams the tools to organize bookings and handle transactions in one system. However, it does not offer **Online Booking**. Instead, it provides **Itinerary Creation** (**40%**), which still supports trip planning and client coordination. Together, these features help businesses manage reservations, collect payments, and prepare travel plans more efficiently, allowing teams to keep operations organized and serve clients more effectively. Central Reservation System Update and maintain information on inventory and rates to manage guest reservations in real time Client Management Manage contact details and communication with clients GDS/OTA Integration Global distribution system used by online travel agencies to track availability and manage reservations Itinerary Creation Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Payment Processing Accept, record, and reconcile financial transactions Quotes/Estimates Generate quotes or estimates for customers XChange 7 features ### All Features - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Client Management: Manage contact details and communication with clients - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Payment Processing: Accept, record, and reconcile financial transactions - Quotes/Estimates: Generate quotes or estimates for customers - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event --- Features 2.0 (2) 2.0 Based on 2 reviews ## Pricing Value for money 2.0 (2) Free Trial Basic ₹30,000 Flat Rate,One Time Value for money 2.0 (2) 2.0 Based on 2 reviews ## Support, customer service and training options Customer Service 2.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.7 (3) 2.7 Based on 3 reviews ## User reviews Overall rating 3.0 Based on 3 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent BS Bhaskar S. Manager ### "Overall good product but the technology is quite old. Exchange system has all the functionalities. " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 May 13, 2018 Lot's of learning about travel technology Pros tech functionalities, easy to use, one-stop shop, good accounting system, the design is good and corporate tool is fast Cons Lots of bugs and they do repeat again and again, sometime the system gets slow, Old technology and you can't do the changes easily as few of the codes are hardcoded Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SN Sumit N. ### "Not good ,their support after sales is zero" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 25, 2017 Only thing is you pay Dollars per, software is not working, Not good, their support after sales is zero Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tim P. ### "Perfect Travel booking software with affordable prices" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 29, 2016 This is a unique software product if you want to automate your entire travel business online or increase your sales.Choose the mid office system of QuadLabs Technologies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.